Even more core files
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150
Breadcraft/Breadcraft.cs
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150
Breadcraft/Breadcraft.cs
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using System;
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using System.IO;
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using System.Reflection;
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using System.Threading.Tasks;
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using DSharpPlus;
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using DSharpPlus.Interactivity;
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using DSharpPlus.Interactivity.Enums;
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using DSharpPlus.Interactivity.Extensions;
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using DSharpPlus.SlashCommands;
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using Microsoft.Extensions.Logging;
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using Breadcraft.Commands;
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namespace Breadcraft;
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internal static class Breadcraft
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{
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// Sets up a dummy client to use for logging
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public static DiscordClient discordClient = new DiscordClient(new DiscordConfiguration { Token = "DUMMY_TOKEN", TokenType = TokenType.Bot, MinimumLogLevel = LogLevel.Debug });
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private static SlashCommandsExtension commands = null;
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private static void Main()
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{
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MainAsync().GetAwaiter().GetResult();
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}
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private static async Task MainAsync()
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{
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Logger.Log("Starting " + Assembly.GetEntryAssembly()?.GetName().Name + " version " + GetVersion() + "...");
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try
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{
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Reload();
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// Block this task until the program is closed.
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await Task.Delay(-1);
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}
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catch (Exception e)
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{
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Logger.Fatal("Fatal error:\n" + e);
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Console.ReadLine();
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}
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}
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public static string GetVersion()
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{
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Version version = Assembly.GetEntryAssembly()?.GetName().Version;
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return version?.Major + "." + version?.Minor + "." + version?.Build + (version?.Revision == 0 ? "" : "-" + (char)(64 + version?.Revision ?? 0));
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}
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public static async void Reload()
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{
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if (discordClient != null)
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{
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await discordClient.DisconnectAsync();
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discordClient.Dispose();
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Logger.Log("Discord client disconnected.");
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}
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Logger.Log("Loading config \"" + Directory.GetCurrentDirectory() + Path.DirectorySeparatorChar + "config.yml\"");
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Config.LoadConfig();
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// Check if token is unset
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if (Config.token is "<add-token-here>" or "")
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{
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Logger.Fatal("You need to set your bot token in the config and start the bot again.");
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throw new ArgumentException("Invalid Discord bot token");
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}
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// Database connection and setup
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try
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{
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Logger.Log("Connecting to database... (" + Config.hostName + ":" + Config.port + ")");
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Database.SetConnectionString(Config.hostName, Config.port, Config.database, Config.username, Config.password);
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Database.SetupTables();
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}
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catch (Exception e)
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{
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Logger.Fatal("Could not set up database tables, please confirm connection settings, status of the server and permissions of MySQL user. Error: " + e);
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throw;
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}
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Logger.Log("Setting up Discord client...");
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// Setting up client configuration
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DiscordConfiguration cfg = new DiscordConfiguration
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{
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Token = Config.token,
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TokenType = TokenType.Bot,
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MinimumLogLevel = Config.logLevel,
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AutoReconnect = true,
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Intents = DiscordIntents.All
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};
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discordClient = new DiscordClient(cfg);
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Logger.Log("Hooking events...");
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discordClient.Ready += EventHandler.OnReady;
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discordClient.GuildAvailable += EventHandler.OnGuildAvailable;
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discordClient.ClientErrored += EventHandler.OnClientError;
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discordClient.MessageCreated += EventHandler.OnMessageCreated;
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discordClient.GuildMemberAdded += EventHandler.OnMemberAdded;
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discordClient.GuildMemberRemoved += EventHandler.OnMemberRemoved;
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discordClient.ComponentInteractionCreated += EventHandler.OnComponentInteractionCreated;
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discordClient.UseInteractivity(new InteractivityConfiguration
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{
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AckPaginationButtons = true,
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PaginationBehaviour = PaginationBehaviour.Ignore,
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PaginationDeletion = PaginationDeletion.DeleteMessage,
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Timeout = TimeSpan.FromMinutes(15)
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});
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Logger.Log("Registering commands...");
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commands = discordClient.UseSlashCommands();
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commands.RegisterCommands<AddCategoryCommand>();
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commands.RegisterCommands<AddCommand>();
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commands.RegisterCommands<AddMessageCommand>();
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commands.RegisterCommands<AddStaffCommand>();
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commands.RegisterCommands<AssignCommand>();
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commands.RegisterCommands<BlacklistCommand>();
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commands.RegisterCommands<CloseCommand>();
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commands.RegisterCommands<CreateButtonPanelCommand>();
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commands.RegisterCommands<CreateSelectionBoxPanelCommand>();
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commands.RegisterCommands<ListAssignedCommand>();
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commands.RegisterCommands<ListCommand>();
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commands.RegisterCommands<ListOpen>();
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commands.RegisterCommands<ListUnassignedCommand>();
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commands.RegisterCommands<MoveCommand>();
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commands.RegisterCommands<NewCommand>();
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commands.RegisterCommands<RandomAssignCommand>();
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commands.RegisterCommands<RemoveCategoryCommand>();
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commands.RegisterCommands<RemoveMessageCommand>();
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commands.RegisterCommands<RemoveStaffCommand>();
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commands.RegisterCommands<SayCommand>();
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commands.RegisterCommands<SetSummaryCommand>();
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commands.RegisterCommands<StatusCommand>();
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commands.RegisterCommands<SummaryCommand>();
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commands.RegisterCommands<ToggleActiveCommand>();
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commands.RegisterCommands<TranscriptCommand>();
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commands.RegisterCommands<UnassignCommand>();
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commands.RegisterCommands<UnblacklistCommand>();
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commands.RegisterCommands<AdminCommands>();
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Logger.Log("Hooking command events...");
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commands.SlashCommandErrored += EventHandler.OnCommandError;
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Logger.Log("Connecting to Discord...");
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await discordClient.ConnectAsync();
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}
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}
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70
Breadcraft/Breadcraft.csproj
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70
Breadcraft/Breadcraft.csproj
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<Project Sdk="Microsoft.NET.Sdk">
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<PropertyGroup>
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<OutputType>Exe</OutputType>
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<ApplicationIcon>breadcraft.ico</ApplicationIcon>
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<TargetFramework>net6.0</TargetFramework>
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<RuntimeIdentifiers>win-x64;linux-x64</RuntimeIdentifiers>
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<StartupObject>Breadcraft.Breadcraft</StartupObject>
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<Authors>EmotionChild</Authors>
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<Product />
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<PackageProjectUrl>https://github.com/BreadCraft-staff/Breadcraft-Support</PackageProjectUrl>
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<RepositoryUrl>https://github.com/BreadCraft-staff/Breadcraft-Support</RepositoryUrl>
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<RepositoryType>Git</RepositoryType>
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<PackageLicenseFile>LICENSE</PackageLicenseFile>
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<PackageIconUrl>https://cdn.discordapp.com/attachments/765441543100170271/905694651573489674/german_breadcraft.png</PackageIconUrl>
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<Description>A Discord support ticket bot built for the Breadcraft server</Description>
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<NeutralLanguage>en</NeutralLanguage>
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<Version>1.3.0</Version>
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<PackageVersion>1.3.0</PackageVersion>
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<AssemblyVersion>3.0.0.1</AssemblyVersion>
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<FileVersion>3.0.0.1</FileVersion>
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</PropertyGroup>
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<PropertyGroup Condition=" '$(Configuration)' == 'Debug' ">
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<DebugType>full</DebugType>
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</PropertyGroup>
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<ItemGroup>
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<PackageReference Include="DSharpPlus" Version="4.2.0" />
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<PackageReference Include="DSharpPlus.Interactivity" Version="4.2.0" />
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<PackageReference Include="DSharpPlus.SlashCommands" Version="4.2.0" />
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<PackageReference Include="Gress" Version="2.0.1" />
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<PackageReference Include="JsonExtensions" Version="1.2.0" />
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<PackageReference Include="MiniRazor.CodeGen" Version="2.2.1" />
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<PackageReference Include="MySql.Data" Version="8.0.30" />
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<PackageReference Include="Newtonsoft.Json.Bson" Version="1.0.1" />
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<PackageReference Include="Polly" Version="7.2.3" />
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<PackageReference Include="Superpower" Version="3.0.0" />
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<PackageReference Include="Tyrrrz.Extensions" Version="1.6.5" />
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<PackageReference Include="WebMarkupMin.Core" Version="2.9.0" />
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<PackageReference Include="YamlDotNet" Version="12.0.0" />
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</ItemGroup>
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<ItemGroup>
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<EmbeddedResource Update="Properties\Resources.resx">
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<Generator>ResXFileCodeGenerator</Generator>
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<LastGenOutput>Resources.Designer.cs</LastGenOutput>
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</EmbeddedResource>
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</ItemGroup>
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<ItemGroup>
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<Folder Include="lib\" />
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</ItemGroup>
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<ItemGroup>
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<Reference Include="DiscordChatExporter.Core">
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<HintPath>lib\DiscordChatExporter.Core.dll</HintPath>
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</Reference>
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</ItemGroup>
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<ItemGroup>
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<Compile Update="Properties\Resources.Designer.cs">
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<DesignTime>True</DesignTime>
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<AutoGen>True</AutoGen>
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<DependentUpon>Resources.resx</DependentUpon>
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</Compile>
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</ItemGroup>
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</Project>
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95
Breadcraft/Config.cs
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95
Breadcraft/Config.cs
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using System;
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using System.IO;
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using System.Text;
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using DSharpPlus;
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using Microsoft.Extensions.Logging;
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using Newtonsoft.Json.Linq;
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using Breadcraft.Properties;
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using YamlDotNet.Serialization;
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namespace Breadcraft;
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internal static class Config
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{
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internal static string token = "";
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internal static ulong logChannel;
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internal static string welcomeMessage = "";
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internal static LogLevel logLevel = LogLevel.Information;
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internal static TimestampFormat timestampFormat = TimestampFormat.RelativeTime;
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internal static bool randomAssignment = false;
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internal static bool randomAssignRoleOverride = false;
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internal static string presenceType = "Playing";
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internal static string presenceText = "";
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internal static bool newCommandUsesSelector = false;
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internal static int ticketLimit = 5;
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internal static bool ticketUpdatedNotifications = false;
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internal static double ticketUpdatedNotificationDelay = 0.0;
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internal static bool assignmentNotifications = false;
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internal static bool closingNotifications = false;
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internal static string hostName = "127.0.0.1";
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internal static int port = 3306;
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internal static string database = "breadcraftsupport";
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internal static string username = "bstaff";
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internal static string password = "";
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public static void LoadConfig()
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{
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// Writes default config to file if it does not already exist
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if (!File.Exists("./config.yml"))
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{
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File.WriteAllText("./config.yml", Encoding.UTF8.GetString(Resources.default_config));
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}
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// Reads config contents into FileStream
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FileStream stream = File.OpenRead("./config.yml");
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// Converts the FileStream into a YAML object
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IDeserializer deserializer = new DeserializerBuilder().Build();
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object yamlObject = deserializer.Deserialize(new StreamReader(stream)) ?? "";
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// Converts the YAML object into a JSON object as the YAML ones do not support traversal or selection of nodes by name
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ISerializer serializer = new SerializerBuilder().JsonCompatible().Build();
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JObject json = JObject.Parse(serializer.Serialize(yamlObject));
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// Sets up the bot
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token = json.SelectToken("bot.token")?.Value<string>() ?? "";
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logChannel = json.SelectToken("bot.log-channel")?.Value<ulong>() ?? 0;
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welcomeMessage = json.SelectToken("bot.welcome-message")?.Value<string>() ?? "";
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string stringLogLevel = json.SelectToken("bot.console-log-level")?.Value<string>() ?? "";
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if (!Enum.TryParse(stringLogLevel, true, out logLevel))
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{
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logLevel = LogLevel.Information;
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Logger.Warn("Log level '" + stringLogLevel + "' invalid, using 'Information' instead.");
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}
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string stringTimestampFormat = json.SelectToken("bot.timestamp-format")?.Value<string>() ?? "RelativeTime";
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if (!Enum.TryParse(stringTimestampFormat, true, out timestampFormat))
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{
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timestampFormat = TimestampFormat.RelativeTime;
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Logger.Warn("Timestamp '" + stringTimestampFormat + "' invalid, using 'RelativeTime' instead.");
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}
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randomAssignment = json.SelectToken("bot.random-assignment")?.Value<bool>() ?? false;
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randomAssignRoleOverride = json.SelectToken("bot.random-assign-role-override")?.Value<bool>() ?? false;
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presenceType = json.SelectToken("bot.presence-type")?.Value<string>() ?? "Playing";
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presenceText = json.SelectToken("bot.presence-text")?.Value<string>() ?? "";
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newCommandUsesSelector = json.SelectToken("bot.new-command-uses-selector")?.Value<bool>() ?? false;
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ticketLimit =json.SelectToken("bot.ticket-limit")?.Value<int>() ?? 5;
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ticketUpdatedNotifications = json.SelectToken("notifications.ticket-updated")?.Value<bool>() ?? false;
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ticketUpdatedNotificationDelay = json.SelectToken("notifications.ticket-updated-delay")?.Value<double>() ?? 0.0;
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assignmentNotifications = json.SelectToken("notifications.assignment")?.Value<bool>() ?? false;
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closingNotifications = json.SelectToken("notifications.closing")?.Value<bool>() ?? false;
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// Reads database info
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hostName = json.SelectToken("database.address")?.Value<string>() ?? "";
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port = json.SelectToken("database.port")?.Value<int>() ?? 3306;
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database = json.SelectToken("database.name")?.Value<string>() ?? "breadcraftsupport";
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username = json.SelectToken("database.user")?.Value<string>() ?? "breadcraftsupport";
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password = json.SelectToken("database.password")?.Value<string>() ?? "";
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}
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}
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818
Breadcraft/Database.cs
Normal file
818
Breadcraft/Database.cs
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using System;
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using System.Linq;
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using System.Collections.Generic;
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using DSharpPlus;
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using MySql.Data.MySqlClient;
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namespace Breadcraft;
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public static class Database
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{
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private static string connectionString = "";
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|
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private static readonly Random random = new Random();
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public static void SetConnectionString(string host, int port, string database, string username, string password)
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{
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connectionString = "server=" + host +
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";database=" + database +
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";port=" + port +
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";userid=" + username +
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";password=" + password;
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}
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public static MySqlConnection GetConnection()
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{
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return new MySqlConnection(connectionString);
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}
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public static long GetNumberOfTickets()
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{
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try
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{
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using MySqlConnection c = GetConnection();
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using MySqlCommand countTickets = new MySqlCommand("SELECT COUNT(*) FROM tickets", c);
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c.Open();
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return (long)countTickets.ExecuteScalar();
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}
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catch (Exception e)
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||||||
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{
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Logger.Error("Error occured when attempting to count number of open tickets: " + e);
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||||||
|
}
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||||||
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return -1;
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}
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||||||
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public static long GetNumberOfClosedTickets()
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{
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try
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||||||
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{
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||||||
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using MySqlConnection c = GetConnection();
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||||||
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using MySqlCommand countTickets = new MySqlCommand("SELECT COUNT(*) FROM ticket_history", c);
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||||||
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c.Open();
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return (long)countTickets.ExecuteScalar();
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||||||
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}
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||||||
|
catch (Exception e)
|
||||||
|
{
|
||||||
|
Logger.Error("Error occured when attempting to count number of open tickets: " + e);
|
||||||
|
}
|
||||||
|
|
||||||
|
return -1;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static void SetupTables()
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
using MySqlCommand createTickets = new MySqlCommand(
|
||||||
|
"CREATE TABLE IF NOT EXISTS tickets(" +
|
||||||
|
"id INT UNSIGNED NOT NULL PRIMARY KEY AUTO_INCREMENT," +
|
||||||
|
"created_time DATETIME NOT NULL," +
|
||||||
|
"creator_id BIGINT UNSIGNED NOT NULL," +
|
||||||
|
"assigned_staff_id BIGINT UNSIGNED NOT NULL DEFAULT 0," +
|
||||||
|
"summary VARCHAR(5000) NOT NULL," +
|
||||||
|
"channel_id BIGINT UNSIGNED NOT NULL UNIQUE," +
|
||||||
|
"INDEX(created_time, assigned_staff_id, channel_id))",
|
||||||
|
c);
|
||||||
|
using MySqlCommand createTicketHistory = new MySqlCommand(
|
||||||
|
"CREATE TABLE IF NOT EXISTS ticket_history(" +
|
||||||
|
"id INT UNSIGNED NOT NULL PRIMARY KEY," +
|
||||||
|
"created_time DATETIME NOT NULL," +
|
||||||
|
"closed_time DATETIME NOT NULL," +
|
||||||
|
"creator_id BIGINT UNSIGNED NOT NULL," +
|
||||||
|
"assigned_staff_id BIGINT UNSIGNED NOT NULL DEFAULT 0," +
|
||||||
|
"summary VARCHAR(5000) NOT NULL," +
|
||||||
|
"channel_id BIGINT UNSIGNED NOT NULL UNIQUE," +
|
||||||
|
"INDEX(created_time, closed_time, channel_id))",
|
||||||
|
c);
|
||||||
|
using MySqlCommand createBlacklisted = new MySqlCommand(
|
||||||
|
"CREATE TABLE IF NOT EXISTS blacklisted_users(" +
|
||||||
|
"user_id BIGINT UNSIGNED NOT NULL PRIMARY KEY," +
|
||||||
|
"time DATETIME NOT NULL," +
|
||||||
|
"moderator_id BIGINT UNSIGNED NOT NULL," +
|
||||||
|
"INDEX(user_id, time))",
|
||||||
|
c);
|
||||||
|
using MySqlCommand createStaffList = new MySqlCommand(
|
||||||
|
"CREATE TABLE IF NOT EXISTS staff(" +
|
||||||
|
"user_id BIGINT UNSIGNED NOT NULL PRIMARY KEY," +
|
||||||
|
"name VARCHAR(256) NOT NULL," +
|
||||||
|
"active BOOLEAN NOT NULL DEFAULT true)",
|
||||||
|
c);
|
||||||
|
using MySqlCommand createMessages = new MySqlCommand(
|
||||||
|
"CREATE TABLE IF NOT EXISTS messages(" +
|
||||||
|
"identifier VARCHAR(256) NOT NULL PRIMARY KEY," +
|
||||||
|
"user_id BIGINT UNSIGNED NOT NULL," +
|
||||||
|
"message VARCHAR(5000) NOT NULL)",
|
||||||
|
c);
|
||||||
|
using MySqlCommand createCategories = new MySqlCommand(
|
||||||
|
"CREATE TABLE IF NOT EXISTS categories(" +
|
||||||
|
"name VARCHAR(256) NOT NULL UNIQUE," +
|
||||||
|
"category_id BIGINT UNSIGNED NOT NULL PRIMARY KEY)",
|
||||||
|
c);
|
||||||
|
c.Open();
|
||||||
|
createTickets.ExecuteNonQuery();
|
||||||
|
createBlacklisted.ExecuteNonQuery();
|
||||||
|
createTicketHistory.ExecuteNonQuery();
|
||||||
|
createStaffList.ExecuteNonQuery();
|
||||||
|
createMessages.ExecuteNonQuery();
|
||||||
|
createCategories.ExecuteNonQuery();
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool IsOpenTicket(ulong channelID)
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM tickets WHERE channel_id=@channel_id", c);
|
||||||
|
selection.Parameters.AddWithValue("@channel_id", channelID);
|
||||||
|
selection.Prepare();
|
||||||
|
MySqlDataReader results = selection.ExecuteReader();
|
||||||
|
|
||||||
|
// Check if ticket exists in the database
|
||||||
|
if (!results.Read())
|
||||||
|
{
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
results.Close();
|
||||||
|
return true;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool TryGetOpenTicket(ulong channelID, out Ticket ticket)
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM tickets WHERE channel_id=@channel_id", c);
|
||||||
|
selection.Parameters.AddWithValue("@channel_id", channelID);
|
||||||
|
selection.Prepare();
|
||||||
|
MySqlDataReader results = selection.ExecuteReader();
|
||||||
|
|
||||||
|
// Check if ticket exists in the database
|
||||||
|
if (!results.Read())
|
||||||
|
{
|
||||||
|
ticket = null;
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
|
||||||
|
ticket = new Ticket(results);
|
||||||
|
results.Close();
|
||||||
|
return true;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool TryGetOpenTicketByID(uint id, out Ticket ticket)
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM tickets WHERE id=@id", c);
|
||||||
|
selection.Parameters.AddWithValue("@id", id);
|
||||||
|
selection.Prepare();
|
||||||
|
MySqlDataReader results = selection.ExecuteReader();
|
||||||
|
|
||||||
|
// Check if open ticket exists in the database
|
||||||
|
if (results.Read())
|
||||||
|
{
|
||||||
|
ticket = new Ticket(results);
|
||||||
|
results.Close();
|
||||||
|
return true;
|
||||||
|
}
|
||||||
|
|
||||||
|
results.Close();
|
||||||
|
ticket = null;
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool TryGetClosedTicket(uint id, out Ticket ticket)
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM ticket_history WHERE id=@id", c);
|
||||||
|
selection.Parameters.AddWithValue("@id", id);
|
||||||
|
selection.Prepare();
|
||||||
|
MySqlDataReader results = selection.ExecuteReader();
|
||||||
|
|
||||||
|
// Check if closed ticket exists in the database
|
||||||
|
if (results.Read())
|
||||||
|
{
|
||||||
|
ticket = new Ticket(results);
|
||||||
|
results.Close();
|
||||||
|
return true;
|
||||||
|
}
|
||||||
|
|
||||||
|
ticket = null;
|
||||||
|
results.Close();
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool TryGetOpenTickets(ulong userID, out List<Ticket> tickets)
|
||||||
|
{
|
||||||
|
tickets = null;
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM tickets WHERE creator_id=@creator_id", c);
|
||||||
|
selection.Parameters.AddWithValue("@creator_id", userID);
|
||||||
|
selection.Prepare();
|
||||||
|
MySqlDataReader results = selection.ExecuteReader();
|
||||||
|
|
||||||
|
if (!results.Read())
|
||||||
|
{
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
|
||||||
|
tickets = new List<Ticket> { new Ticket(results) };
|
||||||
|
while (results.Read())
|
||||||
|
{
|
||||||
|
tickets.Add(new Ticket(results));
|
||||||
|
}
|
||||||
|
results.Close();
|
||||||
|
return true;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool TryGetOpenTickets(out List<Ticket> tickets)
|
||||||
|
{
|
||||||
|
tickets = null;
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM tickets ORDER BY channel_id ASC", c);
|
||||||
|
selection.Prepare();
|
||||||
|
MySqlDataReader results = selection.ExecuteReader();
|
||||||
|
|
||||||
|
if (!results.Read())
|
||||||
|
{
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
|
||||||
|
tickets = new List<Ticket> { new Ticket(results) };
|
||||||
|
while (results.Read())
|
||||||
|
{
|
||||||
|
tickets.Add(new Ticket(results));
|
||||||
|
}
|
||||||
|
results.Close();
|
||||||
|
return true;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool TryGetClosedTickets(ulong userID, out List<Ticket> tickets)
|
||||||
|
{
|
||||||
|
tickets = null;
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM ticket_history WHERE creator_id=@creator_id", c);
|
||||||
|
selection.Parameters.AddWithValue("@creator_id", userID);
|
||||||
|
selection.Prepare();
|
||||||
|
MySqlDataReader results = selection.ExecuteReader();
|
||||||
|
|
||||||
|
if (!results.Read())
|
||||||
|
{
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
|
||||||
|
tickets = new List<Ticket> { new Ticket(results) };
|
||||||
|
while (results.Read())
|
||||||
|
{
|
||||||
|
tickets.Add(new Ticket(results));
|
||||||
|
}
|
||||||
|
results.Close();
|
||||||
|
return true;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool TryGetAssignedTickets(ulong staffID, out List<Ticket> tickets)
|
||||||
|
{
|
||||||
|
tickets = null;
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM tickets WHERE assigned_staff_id=@assigned_staff_id", c);
|
||||||
|
selection.Parameters.AddWithValue("@assigned_staff_id", staffID);
|
||||||
|
selection.Prepare();
|
||||||
|
MySqlDataReader results = selection.ExecuteReader();
|
||||||
|
|
||||||
|
if (!results.Read())
|
||||||
|
{
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
|
||||||
|
tickets = new List<Ticket> { new Ticket(results) };
|
||||||
|
while (results.Read())
|
||||||
|
{
|
||||||
|
tickets.Add(new Ticket(results));
|
||||||
|
}
|
||||||
|
results.Close();
|
||||||
|
return true;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static long NewTicket(ulong memberID, ulong staffID, ulong ticketID)
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand cmd = new MySqlCommand(@"INSERT INTO tickets (created_time, creator_id, assigned_staff_id, summary, channel_id) VALUES (UTC_TIMESTAMP(), @creator_id, @assigned_staff_id, @summary, @channel_id);", c);
|
||||||
|
cmd.Parameters.AddWithValue("@creator_id", memberID);
|
||||||
|
cmd.Parameters.AddWithValue("@assigned_staff_id", staffID);
|
||||||
|
cmd.Parameters.AddWithValue("@summary", "");
|
||||||
|
cmd.Parameters.AddWithValue("@channel_id", ticketID);
|
||||||
|
cmd.ExecuteNonQuery();
|
||||||
|
return cmd.LastInsertedId;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static void ArchiveTicket(Ticket ticket)
|
||||||
|
{
|
||||||
|
// Check if ticket already exists in the archive
|
||||||
|
if (TryGetClosedTicket(ticket.id, out Ticket _))
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
using MySqlCommand deleteTicket = new MySqlCommand(@"DELETE FROM ticket_history WHERE id=@id OR channel_id=@channel_id", c);
|
||||||
|
deleteTicket.Parameters.AddWithValue("@id", ticket.id);
|
||||||
|
deleteTicket.Parameters.AddWithValue("@channel_id", ticket.channelID);
|
||||||
|
|
||||||
|
c.Open();
|
||||||
|
deleteTicket.Prepare();
|
||||||
|
deleteTicket.ExecuteNonQuery();
|
||||||
|
}
|
||||||
|
|
||||||
|
// Create an entry in the ticket history database
|
||||||
|
using MySqlConnection conn = GetConnection();
|
||||||
|
using MySqlCommand archiveTicket = new MySqlCommand(@"INSERT INTO ticket_history (id, created_time, closed_time, creator_id, assigned_staff_id, summary, channel_id) VALUES (@id, @created_time, UTC_TIMESTAMP(), @creator_id, @assigned_staff_id, @summary, @channel_id);", conn);
|
||||||
|
archiveTicket.Parameters.AddWithValue("@id", ticket.id);
|
||||||
|
archiveTicket.Parameters.AddWithValue("@created_time", ticket.channelID.GetSnowflakeTime());
|
||||||
|
archiveTicket.Parameters.AddWithValue("@creator_id", ticket.creatorID);
|
||||||
|
archiveTicket.Parameters.AddWithValue("@assigned_staff_id", ticket.assignedStaffID);
|
||||||
|
archiveTicket.Parameters.AddWithValue("@summary", ticket.summary);
|
||||||
|
archiveTicket.Parameters.AddWithValue("@channel_id", ticket.channelID);
|
||||||
|
|
||||||
|
conn.Open();
|
||||||
|
archiveTicket.Prepare();
|
||||||
|
archiveTicket.ExecuteNonQuery();
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool DeleteOpenTicket(uint ticketID)
|
||||||
|
{
|
||||||
|
try
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
using MySqlCommand deletion = new MySqlCommand(@"DELETE FROM tickets WHERE id=@id", c);
|
||||||
|
deletion.Parameters.AddWithValue("@id", ticketID);
|
||||||
|
|
||||||
|
c.Open();
|
||||||
|
deletion.Prepare();
|
||||||
|
return deletion.ExecuteNonQuery() > 0;
|
||||||
|
}
|
||||||
|
catch (MySqlException)
|
||||||
|
{
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool IsBlacklisted(ulong userID)
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM blacklisted_users WHERE user_id=@user_id", c);
|
||||||
|
selection.Parameters.AddWithValue("@user_id", userID);
|
||||||
|
selection.Prepare();
|
||||||
|
MySqlDataReader results = selection.ExecuteReader();
|
||||||
|
|
||||||
|
// Check if user is blacklisted
|
||||||
|
if (results.Read())
|
||||||
|
{
|
||||||
|
return true;
|
||||||
|
}
|
||||||
|
results.Close();
|
||||||
|
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool Blacklist(ulong blacklistedID, ulong staffID)
|
||||||
|
{
|
||||||
|
try
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand cmd = new MySqlCommand(@"INSERT INTO blacklisted_users (user_id,time,moderator_id) VALUES (@user_id, UTC_TIMESTAMP(), @moderator_id);", c);
|
||||||
|
cmd.Parameters.AddWithValue("@user_id", blacklistedID);
|
||||||
|
cmd.Parameters.AddWithValue("@moderator_id", staffID);
|
||||||
|
cmd.Prepare();
|
||||||
|
return cmd.ExecuteNonQuery() > 0;
|
||||||
|
}
|
||||||
|
catch (MySqlException)
|
||||||
|
{
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool Unblacklist(ulong blacklistedID)
|
||||||
|
{
|
||||||
|
try
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand cmd = new MySqlCommand(@"DELETE FROM blacklisted_users WHERE user_id=@user_id", c);
|
||||||
|
cmd.Parameters.AddWithValue("@user_id", blacklistedID);
|
||||||
|
cmd.Prepare();
|
||||||
|
return cmd.ExecuteNonQuery() > 0;
|
||||||
|
}
|
||||||
|
catch (MySqlException)
|
||||||
|
{
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool AssignStaff(Ticket ticket, ulong staffID)
|
||||||
|
{
|
||||||
|
try
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand update = new MySqlCommand(@"UPDATE tickets SET assigned_staff_id = @assigned_staff_id WHERE id = @id", c);
|
||||||
|
update.Parameters.AddWithValue("@assigned_staff_id", staffID);
|
||||||
|
update.Parameters.AddWithValue("@id", ticket.id);
|
||||||
|
update.Prepare();
|
||||||
|
return update.ExecuteNonQuery() > 0;
|
||||||
|
}
|
||||||
|
catch (MySqlException)
|
||||||
|
{
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool UnassignStaff(Ticket ticket)
|
||||||
|
{
|
||||||
|
return AssignStaff(ticket, 0);
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool SetStaffActive(ulong staffID, bool active)
|
||||||
|
{
|
||||||
|
try
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
MySqlCommand update = new MySqlCommand(@"UPDATE staff SET active = @active WHERE user_id = @user_id", c);
|
||||||
|
update.Parameters.AddWithValue("@user_id", staffID);
|
||||||
|
update.Parameters.AddWithValue("@active", active);
|
||||||
|
update.Prepare();
|
||||||
|
return update.ExecuteNonQuery() > 0;
|
||||||
|
}
|
||||||
|
catch (MySqlException)
|
||||||
|
{
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
public static StaffMember GetRandomActiveStaff(params ulong[] ignoredUserIDs)
|
||||||
|
{
|
||||||
|
List<StaffMember> staffMembers = GetActiveStaff(ignoredUserIDs);
|
||||||
|
return staffMembers.Any() ? staffMembers[random.Next(staffMembers.Count)] : null;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static List<StaffMember> GetActiveStaff(params ulong[] ignoredUserIDs)
|
||||||
|
{
|
||||||
|
bool first = true;
|
||||||
|
string filterString = "";
|
||||||
|
foreach (ulong userID in ignoredUserIDs)
|
||||||
|
{
|
||||||
|
if (first)
|
||||||
|
{
|
||||||
|
first = false;
|
||||||
|
filterString += "AND user_id != " + userID;
|
||||||
|
}
|
||||||
|
else
|
||||||
|
{
|
||||||
|
filterString += "&& user_id != " + userID;
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM staff WHERE active = true " + filterString, c);
|
||||||
|
selection.Prepare();
|
||||||
|
MySqlDataReader results = selection.ExecuteReader();
|
||||||
|
|
||||||
|
// Check if staff exists in the database
|
||||||
|
if (!results.Read())
|
||||||
|
{
|
||||||
|
return new List<StaffMember>();
|
||||||
|
}
|
||||||
|
|
||||||
|
List<StaffMember> staffMembers = new List<StaffMember> { new StaffMember(results) };
|
||||||
|
while (results.Read())
|
||||||
|
{
|
||||||
|
staffMembers.Add(new StaffMember(results));
|
||||||
|
}
|
||||||
|
results.Close();
|
||||||
|
|
||||||
|
return staffMembers;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static List<StaffMember> GetAllStaff(params ulong[] ignoredUserIDs)
|
||||||
|
{
|
||||||
|
bool first = true;
|
||||||
|
string filterString = "";
|
||||||
|
foreach (ulong userID in ignoredUserIDs)
|
||||||
|
{
|
||||||
|
if (first)
|
||||||
|
{
|
||||||
|
first = false;
|
||||||
|
filterString += "WHERE user_id != " + userID;
|
||||||
|
}
|
||||||
|
else
|
||||||
|
{
|
||||||
|
filterString += "&& user_id != " + userID;
|
||||||
|
}
|
||||||
|
|
||||||
|
}
|
||||||
|
|
||||||
|
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM staff " + filterString, c);
|
||||||
|
selection.Prepare();
|
||||||
|
MySqlDataReader results = selection.ExecuteReader();
|
||||||
|
|
||||||
|
// Check if staff exist in the database
|
||||||
|
if (!results.Read())
|
||||||
|
{
|
||||||
|
return new List<StaffMember>();
|
||||||
|
}
|
||||||
|
|
||||||
|
List<StaffMember> staffMembers = new List<StaffMember> { new StaffMember(results) };
|
||||||
|
while (results.Read())
|
||||||
|
{
|
||||||
|
staffMembers.Add(new StaffMember(results));
|
||||||
|
}
|
||||||
|
results.Close();
|
||||||
|
|
||||||
|
return staffMembers;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool IsStaff(ulong staffID)
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM staff WHERE user_id=@user_id", c);
|
||||||
|
selection.Parameters.AddWithValue("@user_id", staffID);
|
||||||
|
selection.Prepare();
|
||||||
|
MySqlDataReader results = selection.ExecuteReader();
|
||||||
|
|
||||||
|
// Check if ticket exists in the database
|
||||||
|
if (!results.Read())
|
||||||
|
{
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
results.Close();
|
||||||
|
return true;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool TryGetStaff(ulong staffID, out StaffMember staffMember)
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM staff WHERE user_id=@user_id", c);
|
||||||
|
selection.Parameters.AddWithValue("@user_id", staffID);
|
||||||
|
selection.Prepare();
|
||||||
|
MySqlDataReader results = selection.ExecuteReader();
|
||||||
|
|
||||||
|
// Check if ticket exists in the database
|
||||||
|
if (!results.Read())
|
||||||
|
{
|
||||||
|
staffMember = null;
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
staffMember = new StaffMember(results);
|
||||||
|
results.Close();
|
||||||
|
return true;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static List<Message> GetAllMessages()
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM messages", c);
|
||||||
|
selection.Prepare();
|
||||||
|
MySqlDataReader results = selection.ExecuteReader();
|
||||||
|
|
||||||
|
// Check if messages exist in the database
|
||||||
|
if (!results.Read())
|
||||||
|
{
|
||||||
|
return new List<Message>();
|
||||||
|
}
|
||||||
|
|
||||||
|
List<Message> messages = new List<Message> { new Message(results) };
|
||||||
|
while (results.Read())
|
||||||
|
{
|
||||||
|
messages.Add(new Message(results));
|
||||||
|
}
|
||||||
|
results.Close();
|
||||||
|
|
||||||
|
return messages;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool TryGetMessage(string identifier, out Message message)
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM messages WHERE identifier=@identifier", c);
|
||||||
|
selection.Parameters.AddWithValue("@identifier", identifier);
|
||||||
|
selection.Prepare();
|
||||||
|
MySqlDataReader results = selection.ExecuteReader();
|
||||||
|
|
||||||
|
// Check if ticket exists in the database
|
||||||
|
if (!results.Read())
|
||||||
|
{
|
||||||
|
message = null;
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
message = new Message(results);
|
||||||
|
results.Close();
|
||||||
|
return true;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool AddMessage(string identifier, ulong userID, string message)
|
||||||
|
{
|
||||||
|
try
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand cmd = new MySqlCommand(@"INSERT INTO messages (identifier,user_id,message) VALUES (@identifier, @user_id, @message);", c);
|
||||||
|
cmd.Parameters.AddWithValue("@identifier", identifier);
|
||||||
|
cmd.Parameters.AddWithValue("@user_id", userID);
|
||||||
|
cmd.Parameters.AddWithValue("@message", message);
|
||||||
|
cmd.Prepare();
|
||||||
|
return cmd.ExecuteNonQuery() > 0;
|
||||||
|
}
|
||||||
|
catch (MySqlException)
|
||||||
|
{
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool RemoveMessage(string identifier)
|
||||||
|
{
|
||||||
|
try
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand cmd = new MySqlCommand(@"DELETE FROM messages WHERE identifier=@identifier", c);
|
||||||
|
cmd.Parameters.AddWithValue("@identifier", identifier);
|
||||||
|
cmd.Prepare();
|
||||||
|
return cmd.ExecuteNonQuery() > 0;
|
||||||
|
}
|
||||||
|
catch (MySqlException)
|
||||||
|
{
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
public static List<Category> GetAllCategories()
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM categories", c);
|
||||||
|
selection.Prepare();
|
||||||
|
MySqlDataReader results = selection.ExecuteReader();
|
||||||
|
|
||||||
|
// Check if messages exist in the database
|
||||||
|
if (!results.Read())
|
||||||
|
{
|
||||||
|
return new List<Category>();
|
||||||
|
}
|
||||||
|
|
||||||
|
List<Category> categories = new List<Category> { new Category(results) };
|
||||||
|
while (results.Read())
|
||||||
|
{
|
||||||
|
categories.Add(new Category(results));
|
||||||
|
}
|
||||||
|
results.Close();
|
||||||
|
|
||||||
|
return categories;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool TryGetCategory(ulong categoryID, out Category message)
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM categories WHERE category_id=@category_id", c);
|
||||||
|
selection.Parameters.AddWithValue("@category_id", categoryID);
|
||||||
|
selection.Prepare();
|
||||||
|
MySqlDataReader results = selection.ExecuteReader();
|
||||||
|
|
||||||
|
// Check if ticket exists in the database
|
||||||
|
if (!results.Read())
|
||||||
|
{
|
||||||
|
message = null;
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
message = new Category(results);
|
||||||
|
results.Close();
|
||||||
|
return true;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool TryGetCategory(string name, out Category message)
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM categories WHERE name=@name", c);
|
||||||
|
selection.Parameters.AddWithValue("@name", name);
|
||||||
|
selection.Prepare();
|
||||||
|
MySqlDataReader results = selection.ExecuteReader();
|
||||||
|
|
||||||
|
// Check if ticket exists in the database
|
||||||
|
if (!results.Read())
|
||||||
|
{
|
||||||
|
message = null;
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
message = new Category(results);
|
||||||
|
results.Close();
|
||||||
|
return true;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool AddCategory(string name, ulong categoryID)
|
||||||
|
{
|
||||||
|
try
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand cmd = new MySqlCommand(@"INSERT INTO categories (name,category_id) VALUES (@name, @category_id);", c);
|
||||||
|
cmd.Parameters.AddWithValue("@name", name);
|
||||||
|
cmd.Parameters.AddWithValue("@category_id", categoryID);
|
||||||
|
cmd.Prepare();
|
||||||
|
return cmd.ExecuteNonQuery() > 0;
|
||||||
|
}
|
||||||
|
catch (MySqlException)
|
||||||
|
{
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
public static bool RemoveCategory(ulong categoryID)
|
||||||
|
{
|
||||||
|
try
|
||||||
|
{
|
||||||
|
using MySqlConnection c = GetConnection();
|
||||||
|
c.Open();
|
||||||
|
using MySqlCommand cmd = new MySqlCommand(@"DELETE FROM categories WHERE category_id=@category_id", c);
|
||||||
|
cmd.Parameters.AddWithValue("@category_id", categoryID);
|
||||||
|
cmd.Prepare();
|
||||||
|
return cmd.ExecuteNonQuery() > 0;
|
||||||
|
}
|
||||||
|
catch (MySqlException)
|
||||||
|
{
|
||||||
|
return false;
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
public class Ticket
|
||||||
|
{
|
||||||
|
public uint id;
|
||||||
|
public ulong creatorID;
|
||||||
|
public ulong assignedStaffID;
|
||||||
|
public string summary;
|
||||||
|
public ulong channelID;
|
||||||
|
|
||||||
|
public Ticket(MySqlDataReader reader)
|
||||||
|
{
|
||||||
|
id = reader.GetUInt32("id");
|
||||||
|
creatorID = reader.GetUInt64("creator_id");
|
||||||
|
assignedStaffID = reader.GetUInt64("assigned_staff_id");
|
||||||
|
summary = reader.GetString("summary");
|
||||||
|
channelID = reader.GetUInt64("channel_id");
|
||||||
|
}
|
||||||
|
|
||||||
|
public string DiscordRelativeTime()
|
||||||
|
{
|
||||||
|
return Formatter.Timestamp(channelID.GetSnowflakeTime(), Config.timestampFormat);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
public class StaffMember
|
||||||
|
{
|
||||||
|
public ulong userID;
|
||||||
|
public string name;
|
||||||
|
public bool active;
|
||||||
|
|
||||||
|
public StaffMember(MySqlDataReader reader)
|
||||||
|
{
|
||||||
|
userID = reader.GetUInt64("user_id");
|
||||||
|
name = reader.GetString("name");
|
||||||
|
active = reader.GetBoolean("active");
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
public class Message
|
||||||
|
{
|
||||||
|
public string identifier;
|
||||||
|
public ulong userID;
|
||||||
|
public string message;
|
||||||
|
|
||||||
|
public Message(MySqlDataReader reader)
|
||||||
|
{
|
||||||
|
identifier = reader.GetString("identifier");
|
||||||
|
userID = reader.GetUInt64("user_id");
|
||||||
|
message = reader.GetString("message");
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
public class Category
|
||||||
|
{
|
||||||
|
public string name;
|
||||||
|
public ulong id;
|
||||||
|
|
||||||
|
public Category(MySqlDataReader reader)
|
||||||
|
{
|
||||||
|
name = reader.GetString("name");
|
||||||
|
id = reader.GetUInt64("category_id");
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
275
Breadcraft/EventHandler.cs
Normal file
275
Breadcraft/EventHandler.cs
Normal file
|
@ -0,0 +1,275 @@
|
||||||
|
using System;
|
||||||
|
using System.Collections.Generic;
|
||||||
|
using System.Threading.Tasks;
|
||||||
|
using DSharpPlus;
|
||||||
|
using DSharpPlus.Entities;
|
||||||
|
using DSharpPlus.EventArgs;
|
||||||
|
using DSharpPlus.Exceptions;
|
||||||
|
using DSharpPlus.SlashCommands;
|
||||||
|
using DSharpPlus.SlashCommands.Attributes;
|
||||||
|
using DSharpPlus.SlashCommands.EventArgs;
|
||||||
|
using Breadcraft.Commands;
|
||||||
|
|
||||||
|
namespace Breadcraft;
|
||||||
|
|
||||||
|
internal static class EventHandler
|
||||||
|
{
|
||||||
|
internal static Task OnReady(DiscordClient client, ReadyEventArgs e)
|
||||||
|
{
|
||||||
|
Logger.Log("Client is ready to process events.");
|
||||||
|
|
||||||
|
// Checking activity type
|
||||||
|
if (!Enum.TryParse(Config.presenceType, true, out ActivityType activityType))
|
||||||
|
{
|
||||||
|
Logger.Log("Presence type '" + Config.presenceType + "' invalid, using 'Playing' instead.");
|
||||||
|
activityType = ActivityType.Playing;
|
||||||
|
}
|
||||||
|
|
||||||
|
client.UpdateStatusAsync(new DiscordActivity(Config.presenceText, activityType), UserStatus.Online);
|
||||||
|
return Task.CompletedTask;
|
||||||
|
}
|
||||||
|
|
||||||
|
internal static Task OnGuildAvailable(DiscordClient _, GuildCreateEventArgs e)
|
||||||
|
{
|
||||||
|
Logger.Log("Guild available: " + e.Guild.Name);
|
||||||
|
|
||||||
|
IReadOnlyDictionary<ulong, DiscordRole> roles = e.Guild.Roles;
|
||||||
|
|
||||||
|
foreach ((ulong roleID, DiscordRole role) in roles)
|
||||||
|
{
|
||||||
|
Logger.Log(role.Name.PadRight(40, '.') + roleID);
|
||||||
|
}
|
||||||
|
return Task.CompletedTask;
|
||||||
|
}
|
||||||
|
|
||||||
|
internal static Task OnClientError(DiscordClient _, ClientErrorEventArgs e)
|
||||||
|
{
|
||||||
|
Logger.Error("Client exception occured:\n" + e.Exception);
|
||||||
|
switch (e.Exception)
|
||||||
|
{
|
||||||
|
case BadRequestException ex:
|
||||||
|
Logger.Error("JSON Message: " + ex.JsonMessage);
|
||||||
|
break;
|
||||||
|
}
|
||||||
|
return Task.CompletedTask;
|
||||||
|
}
|
||||||
|
|
||||||
|
internal static async Task OnMessageCreated(DiscordClient client, MessageCreateEventArgs e)
|
||||||
|
{
|
||||||
|
if (e.Author.IsBot)
|
||||||
|
{
|
||||||
|
return;
|
||||||
|
}
|
||||||
|
|
||||||
|
// Check if ticket exists in the database and ticket notifications are enabled
|
||||||
|
if (!Database.TryGetOpenTicket(e.Channel.Id, out Database.Ticket ticket) || !Config.ticketUpdatedNotifications)
|
||||||
|
{
|
||||||
|
return;
|
||||||
|
}
|
||||||
|
|
||||||
|
// Sends a DM to the assigned staff member if at least a day has gone by since the last message and the user sending the message isn't staff
|
||||||
|
IReadOnlyList<DiscordMessage> messages = await e.Channel.GetMessagesAsync(2);
|
||||||
|
if (messages.Count > 1 && messages[1].Timestamp < DateTimeOffset.UtcNow.AddDays(Config.ticketUpdatedNotificationDelay * -1) && !Database.IsStaff(e.Author.Id))
|
||||||
|
{
|
||||||
|
try
|
||||||
|
{
|
||||||
|
DiscordMember staffMember = await e.Guild.GetMemberAsync(ticket.assignedStaffID);
|
||||||
|
await staffMember.SendMessageAsync(new DiscordEmbedBuilder
|
||||||
|
{
|
||||||
|
Color = DiscordColor.Green,
|
||||||
|
Description = "A ticket you are assigned to has been updated: " + e.Channel.Mention
|
||||||
|
});
|
||||||
|
}
|
||||||
|
catch (NotFoundException) { }
|
||||||
|
catch (UnauthorizedException) { }
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
internal static async Task OnCommandError(SlashCommandsExtension commandSystem, SlashCommandErrorEventArgs e)
|
||||||
|
{
|
||||||
|
switch (e.Exception)
|
||||||
|
{
|
||||||
|
case SlashExecutionChecksFailedException checksFailedException:
|
||||||
|
{
|
||||||
|
foreach (SlashCheckBaseAttribute attr in checksFailedException.FailedChecks)
|
||||||
|
{
|
||||||
|
await e.Context.Channel.SendMessageAsync(new DiscordEmbedBuilder
|
||||||
|
{
|
||||||
|
Color = DiscordColor.Red,
|
||||||
|
Description = ParseFailedCheck(attr)
|
||||||
|
});
|
||||||
|
}
|
||||||
|
return;
|
||||||
|
}
|
||||||
|
|
||||||
|
case BadRequestException ex:
|
||||||
|
Logger.Error("Command exception occured:\n" + e.Exception);
|
||||||
|
Logger.Error("JSON Message: " + ex.JsonMessage);
|
||||||
|
return;
|
||||||
|
|
||||||
|
default:
|
||||||
|
{
|
||||||
|
Logger.Error("Exception occured: " + e.Exception.GetType() + ": " + e.Exception);
|
||||||
|
await e.Context.Channel.SendMessageAsync(new DiscordEmbedBuilder
|
||||||
|
{
|
||||||
|
Color = DiscordColor.Red,
|
||||||
|
Description = "Internal error occured, please report this to the developer."
|
||||||
|
});
|
||||||
|
return;
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
internal static async Task OnMemberAdded(DiscordClient client, GuildMemberAddEventArgs e)
|
||||||
|
{
|
||||||
|
if (!Database.TryGetOpenTickets(e.Member.Id, out List<Database.Ticket> ownTickets))
|
||||||
|
{
|
||||||
|
return;
|
||||||
|
}
|
||||||
|
|
||||||
|
foreach (Database.Ticket ticket in ownTickets)
|
||||||
|
{
|
||||||
|
try
|
||||||
|
{
|
||||||
|
DiscordChannel channel = await client.GetChannelAsync(ticket.channelID);
|
||||||
|
if (channel?.GuildId == e.Guild.Id)
|
||||||
|
{
|
||||||
|
await channel.SendMessageAsync(new DiscordEmbedBuilder
|
||||||
|
{
|
||||||
|
Color = DiscordColor.Green,
|
||||||
|
Description = "User '" + e.Member.Username + "#" + e.Member.Discriminator + "' has rejoined the server, and has been re-added to the ticket."
|
||||||
|
});
|
||||||
|
}
|
||||||
|
}
|
||||||
|
catch (Exception) { /* ignored */ }
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
internal static async Task OnMemberRemoved(DiscordClient client, GuildMemberRemoveEventArgs e)
|
||||||
|
{
|
||||||
|
if (Database.TryGetOpenTickets(e.Member.Id, out List<Database.Ticket> ownTickets))
|
||||||
|
{
|
||||||
|
foreach(Database.Ticket ticket in ownTickets)
|
||||||
|
{
|
||||||
|
try
|
||||||
|
{
|
||||||
|
DiscordChannel channel = await client.GetChannelAsync(ticket.channelID);
|
||||||
|
if (channel?.GuildId == e.Guild.Id)
|
||||||
|
{
|
||||||
|
await channel.SendMessageAsync(new DiscordEmbedBuilder
|
||||||
|
{
|
||||||
|
Color = DiscordColor.Red,
|
||||||
|
Description = "User '" + e.Member.Username + "#" + e.Member.Discriminator + "' has left the server."
|
||||||
|
});
|
||||||
|
}
|
||||||
|
}
|
||||||
|
catch (Exception) { /* ignored */ }
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
if (Database.TryGetAssignedTickets(e.Member.Id, out List<Database.Ticket> assignedTickets) && Config.logChannel != 0)
|
||||||
|
{
|
||||||
|
DiscordChannel logChannel = await client.GetChannelAsync(Config.logChannel);
|
||||||
|
if (logChannel != null)
|
||||||
|
{
|
||||||
|
foreach (Database.Ticket ticket in assignedTickets)
|
||||||
|
{
|
||||||
|
try
|
||||||
|
{
|
||||||
|
DiscordChannel channel = await client.GetChannelAsync(ticket.channelID);
|
||||||
|
if (channel?.GuildId == e.Guild.Id)
|
||||||
|
{
|
||||||
|
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
|
||||||
|
{
|
||||||
|
Color = DiscordColor.Red,
|
||||||
|
Description = "Assigned staff member '" + e.Member.Username + "#" + e.Member.Discriminator + "' has left the server: <#" + channel.Id + ">"
|
||||||
|
});
|
||||||
|
}
|
||||||
|
}
|
||||||
|
catch (Exception) { /* ignored */ }
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
internal static async Task OnComponentInteractionCreated(DiscordClient client, ComponentInteractionCreateEventArgs e)
|
||||||
|
{
|
||||||
|
try
|
||||||
|
{
|
||||||
|
switch (e.Interaction.Data.ComponentType)
|
||||||
|
{
|
||||||
|
case ComponentType.Button:
|
||||||
|
switch (e.Id)
|
||||||
|
{
|
||||||
|
case "breadcraft_closeconfirm":
|
||||||
|
await CloseCommand.OnConfirmed(e.Interaction);
|
||||||
|
return;
|
||||||
|
case {} when e.Id.StartsWith("breadcraft_newcommandbutton"):
|
||||||
|
await NewCommand.OnCategorySelection(e.Interaction);
|
||||||
|
return;
|
||||||
|
case {} when e.Id.StartsWith("breadcraft_newticketbutton"):
|
||||||
|
await CreateButtonPanelCommand.OnButtonUsed(e.Interaction);
|
||||||
|
return;
|
||||||
|
case "right":
|
||||||
|
return;
|
||||||
|
case "left":
|
||||||
|
return;
|
||||||
|
case "rightskip":
|
||||||
|
return;
|
||||||
|
case "leftskip":
|
||||||
|
return;
|
||||||
|
case "stop":
|
||||||
|
return;
|
||||||
|
default:
|
||||||
|
Logger.Warn("Unknown button press received! '" + e.Id + "'");
|
||||||
|
return;
|
||||||
|
}
|
||||||
|
case ComponentType.Select:
|
||||||
|
switch (e.Id)
|
||||||
|
{
|
||||||
|
case {} when e.Id.StartsWith("breadcraft_newcommandselector"):
|
||||||
|
await NewCommand.OnCategorySelection(e.Interaction);
|
||||||
|
return;
|
||||||
|
case {} when e.Id.StartsWith("breadcraft_newticketselector"):
|
||||||
|
await CreateSelectionBoxPanelCommand.OnSelectionMenuUsed(e.Interaction);
|
||||||
|
return;
|
||||||
|
default:
|
||||||
|
Logger.Warn("Unknown selection box option received! '" + e.Id + "'");
|
||||||
|
return;
|
||||||
|
}
|
||||||
|
case ComponentType.ActionRow:
|
||||||
|
Logger.Warn("Unknown action row received! '" + e.Id + "'");
|
||||||
|
return;
|
||||||
|
case ComponentType.FormInput:
|
||||||
|
Logger.Warn("Unknown form input received! '" + e.Id + "'");
|
||||||
|
return;
|
||||||
|
default:
|
||||||
|
Logger.Warn("Unknown interaction type received! '" + e.Interaction.Data.ComponentType + "'");
|
||||||
|
break;
|
||||||
|
}
|
||||||
|
}
|
||||||
|
catch (DiscordException ex)
|
||||||
|
{
|
||||||
|
Logger.Error("Interaction Exception occurred: " + ex);
|
||||||
|
Logger.Error("JsomMessage: " + ex.JsonMessage);
|
||||||
|
}
|
||||||
|
catch (Exception ex)
|
||||||
|
{
|
||||||
|
Logger.Error("Interaction Exception occured: " + ex.GetType() + ": " + ex);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
private static string ParseFailedCheck(SlashCheckBaseAttribute attr)
|
||||||
|
{
|
||||||
|
return attr switch
|
||||||
|
{
|
||||||
|
SlashRequireDirectMessageAttribute => "This command can only be used in direct messages!",
|
||||||
|
SlashRequireOwnerAttribute => "Only the server owner can use that command!",
|
||||||
|
SlashRequirePermissionsAttribute => "You don't have permission to do that!",
|
||||||
|
SlashRequireBotPermissionsAttribute => "The bot doesn't have the required permissions to do that!",
|
||||||
|
SlashRequireUserPermissionsAttribute => "You don't have permission to do that!",
|
||||||
|
SlashRequireGuildAttribute => "This command has to be used in a Discord server!",
|
||||||
|
_ => "Unknown Discord API error occured, please try again later."
|
||||||
|
};
|
||||||
|
}
|
||||||
|
}
|
68
Breadcraft/Logger.cs
Normal file
68
Breadcraft/Logger.cs
Normal file
|
@ -0,0 +1,68 @@
|
||||||
|
using Microsoft.Extensions.Logging;
|
||||||
|
using System;
|
||||||
|
using System.Reflection;
|
||||||
|
|
||||||
|
namespace Breadcraft;
|
||||||
|
|
||||||
|
public static class Logger
|
||||||
|
{
|
||||||
|
public static void Debug(string message)
|
||||||
|
{
|
||||||
|
try
|
||||||
|
{
|
||||||
|
Breadcraft.discordClient.Logger.Log(LogLevel.Debug, new EventId(420, Assembly.GetEntryAssembly()?.GetName().Name), message);
|
||||||
|
}
|
||||||
|
catch (NullReferenceException)
|
||||||
|
{
|
||||||
|
Console.WriteLine("[DEBUG] " + message);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
public static void Log(string message)
|
||||||
|
{
|
||||||
|
try
|
||||||
|
{
|
||||||
|
Breadcraft.discordClient.Logger.Log(LogLevel.Information, new EventId(420, Assembly.GetEntryAssembly()?.GetName().Name), message);
|
||||||
|
}
|
||||||
|
catch (NullReferenceException)
|
||||||
|
{
|
||||||
|
Console.WriteLine("[INFO] " + message);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
public static void Warn(string message)
|
||||||
|
{
|
||||||
|
try
|
||||||
|
{
|
||||||
|
Breadcraft.discordClient.Logger.Log(LogLevel.Warning, new EventId(420, Assembly.GetEntryAssembly()?.GetName().Name), message);
|
||||||
|
}
|
||||||
|
catch (NullReferenceException)
|
||||||
|
{
|
||||||
|
Console.WriteLine("[WARNING] " + message);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
public static void Error(string message)
|
||||||
|
{
|
||||||
|
try
|
||||||
|
{
|
||||||
|
Breadcraft.discordClient.Logger.Log(LogLevel.Error, new EventId(420, Assembly.GetEntryAssembly()?.GetName().Name), message);
|
||||||
|
}
|
||||||
|
catch (NullReferenceException)
|
||||||
|
{
|
||||||
|
Console.WriteLine("[ERROR] " + message);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
public static void Fatal(string message)
|
||||||
|
{
|
||||||
|
try
|
||||||
|
{
|
||||||
|
Breadcraft.discordClient.Logger.Log(LogLevel.Critical, new EventId(420, Assembly.GetEntryAssembly()?.GetName().Name), message);
|
||||||
|
}
|
||||||
|
catch (NullReferenceException)
|
||||||
|
{
|
||||||
|
Console.WriteLine("[CRITICAL] " + message);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
53
Breadcraft/Transcriber.cs
Normal file
53
Breadcraft/Transcriber.cs
Normal file
|
@ -0,0 +1,53 @@
|
||||||
|
using System.IO;
|
||||||
|
using System.Threading.Tasks;
|
||||||
|
|
||||||
|
using DiscordChatExporter.Core.Discord;
|
||||||
|
using DiscordChatExporter.Core.Discord.Data;
|
||||||
|
using DiscordChatExporter.Core.Exporting;
|
||||||
|
using DiscordChatExporter.Core.Exporting.Filtering;
|
||||||
|
using DiscordChatExporter.Core.Exporting.Partitioning;
|
||||||
|
|
||||||
|
namespace Breadcraft;
|
||||||
|
|
||||||
|
internal static class Transcriber
|
||||||
|
{
|
||||||
|
internal static async Task ExecuteAsync(ulong channelID, uint ticketID)
|
||||||
|
{
|
||||||
|
DiscordClient discordClient = new DiscordClient(Config.token);
|
||||||
|
ChannelExporter exporter = new ChannelExporter(discordClient);
|
||||||
|
|
||||||
|
if (!Directory.Exists("./transcripts"))
|
||||||
|
{
|
||||||
|
Directory.CreateDirectory("./transcripts");
|
||||||
|
}
|
||||||
|
|
||||||
|
Channel channel = await discordClient.GetChannelAsync(new Snowflake(channelID));
|
||||||
|
Guild guild = await discordClient.GetGuildAsync(channel.GuildId);
|
||||||
|
|
||||||
|
ExportRequest request = new ExportRequest(
|
||||||
|
Guild: guild,
|
||||||
|
Channel: channel,
|
||||||
|
OutputPath: GetPath(ticketID),
|
||||||
|
Format: ExportFormat.HtmlDark,
|
||||||
|
After: null,
|
||||||
|
Before: null,
|
||||||
|
PartitionLimit: PartitionLimit.Null,
|
||||||
|
MessageFilter: MessageFilter.Null,
|
||||||
|
ShouldDownloadMedia: false,
|
||||||
|
ShouldReuseMedia: false,
|
||||||
|
DateFormat: "yyyy-MMM-dd HH:mm"
|
||||||
|
);
|
||||||
|
|
||||||
|
await exporter.ExportChannelAsync(request);
|
||||||
|
}
|
||||||
|
|
||||||
|
internal static string GetPath(uint ticketNumber)
|
||||||
|
{
|
||||||
|
return "./transcripts/" + GetFilename(ticketNumber);
|
||||||
|
}
|
||||||
|
|
||||||
|
internal static string GetFilename(uint ticketNumber)
|
||||||
|
{
|
||||||
|
return "ticket-" + ticketNumber.ToString("00000") + ".html";
|
||||||
|
}
|
||||||
|
}
|
65
Breadcraft/Utilities.cs
Normal file
65
Breadcraft/Utilities.cs
Normal file
|
@ -0,0 +1,65 @@
|
||||||
|
using System;
|
||||||
|
using System.Collections.Generic;
|
||||||
|
using System.Threading.Tasks;
|
||||||
|
using DSharpPlus.Entities;
|
||||||
|
|
||||||
|
namespace Breadcraft;
|
||||||
|
|
||||||
|
public static class Utilities
|
||||||
|
{
|
||||||
|
private static readonly Random rng = new Random();
|
||||||
|
|
||||||
|
public static void Shuffle<T>(this IList<T> list)
|
||||||
|
{
|
||||||
|
int n = list.Count;
|
||||||
|
while (n > 1)
|
||||||
|
{
|
||||||
|
n--;
|
||||||
|
int k = rng.Next(n + 1);
|
||||||
|
(list[k], list[n]) = (list[n], list[k]);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
public static LinkedList<string> ParseListIntoMessages(List<string> listItems)
|
||||||
|
{
|
||||||
|
LinkedList<string> messages = new LinkedList<string>();
|
||||||
|
|
||||||
|
foreach (string listItem in listItems)
|
||||||
|
{
|
||||||
|
if (messages.Last?.Value?.Length + listItem?.Length < 2048)
|
||||||
|
{
|
||||||
|
messages.Last.Value += listItem;
|
||||||
|
}
|
||||||
|
else
|
||||||
|
{
|
||||||
|
messages.AddLast(listItem);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
return messages;
|
||||||
|
}
|
||||||
|
|
||||||
|
public static async Task<List<Database.Category>> GetVerifiedChannels()
|
||||||
|
{
|
||||||
|
List<Database.Category> verifiedCategories = new List<Database.Category>();
|
||||||
|
foreach (Database.Category category in Database.GetAllCategories())
|
||||||
|
{
|
||||||
|
DiscordChannel channel = null;
|
||||||
|
try
|
||||||
|
{
|
||||||
|
channel = await Breadcraft.discordClient.GetChannelAsync(category.id);
|
||||||
|
}
|
||||||
|
catch (Exception) { /*ignored*/ }
|
||||||
|
|
||||||
|
if (channel != null)
|
||||||
|
{
|
||||||
|
verifiedCategories.Add(category);
|
||||||
|
}
|
||||||
|
else
|
||||||
|
{
|
||||||
|
Logger.Warn("Category '" + category.name + "' (" + category.id + ") no longer exists! Ignoring...");
|
||||||
|
}
|
||||||
|
}
|
||||||
|
return verifiedCategories;
|
||||||
|
}
|
||||||
|
}
|
BIN
Breadcraft/breadcraft.ico
Normal file
BIN
Breadcraft/breadcraft.ico
Normal file
Binary file not shown.
After Width: | Height: | Size: 3.8 KiB |
48
Breadcraft/default_config.yml
Normal file
48
Breadcraft/default_config.yml
Normal file
|
@ -0,0 +1,48 @@
|
||||||
|
bot:
|
||||||
|
# Bot token.
|
||||||
|
token: "<add-token-here>"
|
||||||
|
# Channel where ticket logs are posted (recommended)
|
||||||
|
log-channel: 000000000000000000
|
||||||
|
# Message posted when a ticket is opened.
|
||||||
|
welcome-message: "Please describe your issue below, and include all information needed for us to take action."
|
||||||
|
# Decides what messages are shown in console
|
||||||
|
# Possible values are: Critical, Error, Warning, Information, Debug.
|
||||||
|
console-log-level: "Information"
|
||||||
|
# One of the following: LongDate, LongDateTime, LongTime, RelativeTime, ShortDate, ShortDateTime, ShortTime
|
||||||
|
# More info: https://dsharpplus.github.io/api/DSharpPlus.TimestampFormat.html
|
||||||
|
timestamp-format: "RelativeTime"
|
||||||
|
# Whether or not staff members should be randomly assigned tickets when they are made. Individual staff members can opt out using the toggleactive command.
|
||||||
|
random-assignment: true
|
||||||
|
# If set to true the rasssign command will include staff members set as inactive if a specific role is specified in the command.
|
||||||
|
# This can be useful if you have admins set as inactive to not automatically receive tickets and then have moderators elevate tickets when needed.
|
||||||
|
random-assign-role-override: true
|
||||||
|
# Sets the type of activity for the bot to display in its presence status
|
||||||
|
# Possible values are: Playing, Streaming, ListeningTo, Watching, Competing
|
||||||
|
presence-type: "ListeningTo"
|
||||||
|
# Sets the activity text shown in the bot's status
|
||||||
|
presence-text: "/new"
|
||||||
|
# Set to true if you want the /new command to show a selection box instead of a series of buttons
|
||||||
|
new-command-uses-selector: false
|
||||||
|
# Number of tickets a single user can have open at a time, staff members are excluded from this
|
||||||
|
ticket-limit: 5
|
||||||
|
|
||||||
|
notifications:
|
||||||
|
# Notifies the assigned staff member when a new message is posted in a ticket if the ticket has been silent for a configurable amount of time
|
||||||
|
# Other staff members and bots do not trigger this.
|
||||||
|
ticket-updated: true
|
||||||
|
# The above notification will only be sent if the ticket has been silent for more than this amount of days. Default is 0.5 days.
|
||||||
|
ticket-updated-delay: 0.5
|
||||||
|
# Notifies staff when they are assigned to tickets
|
||||||
|
assignment: true
|
||||||
|
# Notifies the user opening the ticket that their ticket was closed and includes the transcript
|
||||||
|
closing: true
|
||||||
|
|
||||||
|
database:
|
||||||
|
# Address and port of the mysql server
|
||||||
|
address: "127.0.0.1"
|
||||||
|
port: 3306
|
||||||
|
# Name of the database to use
|
||||||
|
name: "breadcraftsupport"
|
||||||
|
# Username and password for authentication
|
||||||
|
user: ""
|
||||||
|
password: ""
|
Loading…
Reference in a new issue