using System; using System.Collections.Generic; using System.Linq; using System.Threading.Tasks; using DSharpPlus; using DSharpPlus.Entities; using DSharpPlus.Exceptions; using DSharpPlus.SlashCommands; using DSharpPlus.SlashCommands.Attributes; namespace Breadcraft.Commands; public class NewCommand : ApplicationCommandModule { [SlashRequireGuild] [SlashCommand("new", "Opens a new ticket.")] public async Task OnExecute(InteractionContext command) { List verifiedCategories = await Utilities.GetVerifiedChannels(); switch (verifiedCategories.Count) { case 0: await command.CreateResponseAsync(new DiscordEmbedBuilder { Color = DiscordColor.Red, Description = "Error: No registered categories found." }, true); return; case 1: await command.DeferAsync(true); (bool success, string message) = await OpenNewTicket(command.User.Id, command.Channel.Id, verifiedCategories[0].id); if (success) { await command.FollowUpAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder { Color = DiscordColor.Green, Description = message }).AsEphemeral()); } else { await command.FollowUpAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder { Color = DiscordColor.Red, Description = message }).AsEphemeral()); } return; default: if (Config.newCommandUsesSelector) { await CreateSelector(command, verifiedCategories); } else { await CreateButtons(command, verifiedCategories); } return; } } public static async Task CreateButtons(InteractionContext command, List verifiedCategories) { DiscordInteractionResponseBuilder builder = new DiscordInteractionResponseBuilder().WithContent(" "); int nrOfButtons = 0; for (int nrOfButtonRows = 0; nrOfButtonRows < 5 && nrOfButtons < verifiedCategories.Count; nrOfButtonRows++) { List buttonRow = new List(); for (; nrOfButtons < 5 * (nrOfButtonRows + 1) && nrOfButtons < verifiedCategories.Count; nrOfButtons++) { buttonRow.Add(new DiscordButtonComponent(ButtonStyle.Primary, "bcsupport_newcommandbutton " + verifiedCategories[nrOfButtons].id, verifiedCategories[nrOfButtons].name)); } builder.AddComponents(buttonRow); } await command.CreateResponseAsync(builder.AsEphemeral()); } public static async Task CreateSelector(InteractionContext command, List verifiedCategories) { verifiedCategories = verifiedCategories.OrderBy(x => x.name).ToList(); List selectionComponents = new List(); int selectionOptions = 0; for (int selectionBoxes = 0; selectionBoxes < 5 && selectionOptions < verifiedCategories.Count; selectionBoxes++) { List categoryOptions = new List(); for (; selectionOptions < 25 * (selectionBoxes + 1) && selectionOptions < verifiedCategories.Count; selectionOptions++) { categoryOptions.Add(new DiscordSelectComponentOption(verifiedCategories[selectionOptions].name, verifiedCategories[selectionOptions].id.ToString())); } selectionComponents.Add(new DiscordSelectComponent("bcsupport_newcommandselector" + selectionBoxes, "Open new ticket...", categoryOptions, false, 0, 1)); } await command.CreateResponseAsync(new DiscordInteractionResponseBuilder().AddComponents(selectionComponents).AsEphemeral()); } public static async Task OnCategorySelection(DiscordInteraction interaction) { string stringID; switch (interaction.Data.ComponentType) { case ComponentType.Button: stringID = interaction.Data.CustomId.Replace("bcsupport_newcommandbutton ", ""); break; case ComponentType.StringSelect: if (interaction.Data.Values == null || interaction.Data.Values.Length <= 0) return; stringID = interaction.Data.Values[0]; break; case ComponentType.ActionRow: case ComponentType.FormInput: default: return; } if (!ulong.TryParse(stringID, out ulong categoryID) || categoryID == 0) return; await interaction.CreateResponseAsync(InteractionResponseType.DeferredMessageUpdate, new DiscordInteractionResponseBuilder().AsEphemeral()); (bool success, string message) = await OpenNewTicket(interaction.User.Id, interaction.ChannelId, categoryID); if (success) { await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder { Color = DiscordColor.Green, Description = message })); } else { await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder { Color = DiscordColor.Red, Description = message })); } } public static async Task<(bool, string)> OpenNewTicket(ulong userID, ulong commandChannelID, ulong categoryID) { // Check if user is blacklisted if (Database.IsBlacklisted(userID)) { return (false, "You are banned from opening tickets."); } if (Database.IsOpenTicket(commandChannelID)) { return (false, "You cannot use this command in a ticket channel."); } if (!Database.IsStaff(userID) && Database.TryGetOpenTickets(userID, out List ownTickets) && ownTickets.Count >= Config.ticketLimit) { return (false, "You have reached the limit for maximum open tickets."); } DiscordChannel category = null; try { category = await Breadcraft.discordClient.GetChannelAsync(categoryID); } catch (Exception) { /*ignored*/ } if (category == null) { return (false, "Error: Could not find the category to place the ticket in."); } DiscordMember member = null; try { member = await category.Guild.GetMemberAsync(userID); } catch (Exception) { /*ignored*/ } if (member == null) { return (false, "Error: Could not find you on the Discord server."); } DiscordChannel ticketChannel = null; try { ticketChannel = await category.Guild.CreateChannelAsync("ticket", ChannelType.Text, category); } catch (Exception) { /* ignored */ } if (ticketChannel == null) { return (false, "Error occured while creating ticket, " + member.Mention + "!\nIs the channel limit reached in the server or ticket category?"); } ulong staffID = 0; if (Config.randomAssignment) { staffID = Database.GetRandomActiveStaff(0)?.userID ?? 0; } long id = Database.NewTicket(member.Id, staffID, ticketChannel.Id); string ticketID = id.ToString("00000"); try { await ticketChannel.ModifyAsync(modifiedAttributes => modifiedAttributes.Name = "ticket-" + ticketID); } catch (DiscordException e) { Logger.Error("Exception occurred trying to modify channel: " + e); Logger.Error("JsomMessage: " + e.JsonMessage); } try { await ticketChannel.AddOverwriteAsync(member, Permissions.AccessChannels); } catch (DiscordException e) { Logger.Error("Exception occurred trying to add channel permissions: " + e); Logger.Error("JsomMessage: " + e.JsonMessage); } await ticketChannel.SendMessageAsync("Hello, " + member.Mention + "!\n" + Config.welcomeMessage); // Refreshes the channel as changes were made to it above ticketChannel = await Breadcraft.discordClient.GetChannelAsync(ticketChannel.Id); if (staffID != 0) { await ticketChannel.SendMessageAsync(new DiscordEmbedBuilder { Color = DiscordColor.Green, Description = "Ticket was randomly assigned to <@" + staffID + ">." }); if (Config.assignmentNotifications) { try { DiscordMember staffMember = await category.Guild.GetMemberAsync(staffID); await staffMember.SendMessageAsync(new DiscordEmbedBuilder { Color = DiscordColor.Green, Description = "You have been randomly assigned to a newly opened support ticket: " + ticketChannel.Mention }); } catch (DiscordException e) { Logger.Error("Exception occurred assign random staff member: " + e); Logger.Error("JsomMessage: " + e.JsonMessage); } } } // Log it if the log channel exists DiscordChannel logChannel = category.Guild.GetChannel(Config.logChannel); if (logChannel != null) { DiscordEmbed logMessage = new DiscordEmbedBuilder { Color = DiscordColor.Green, Description = "Ticket " + ticketChannel.Mention + " opened by " + member.Mention + ".\n", Footer = new DiscordEmbedBuilder.EmbedFooter { Text = "Ticket " + ticketID } }; await logChannel.SendMessageAsync(logMessage); } return (true, "Ticket opened, " + member.Mention + "!\n" + ticketChannel.Mention); } }