diff --git a/.gitignore b/.gitignore
index 5f0946f..bb7f05e 100644
--- a/.gitignore
+++ b/.gitignore
@@ -335,4 +335,8 @@ Akheemah/config\.yml
Akheemah/credentials.json
-Akheemah/token.json/
\ No newline at end of file
+Akheemah/token.json/
+
+/Windows-x64
+
+/Linux-x64
diff --git a/Akheemah/Akheemah.csproj b/Akheemah/Akheemah.csproj
index c1b1266..9ba3024 100644
--- a/Akheemah/Akheemah.csproj
+++ b/Akheemah/Akheemah.csproj
@@ -13,7 +13,7 @@
https://toastielab.dev/Dragonschildstudios/Akheemah
Git
LICENSE
- https://karlofduty.com/img/tardisIcon.jpg
+ https://cdn.discordapp.com/attachments/765441543100170271/1127164720374370336/Dragons_child_studios.jpg
A Discord support ticket bot to help out in the Dragon's child studios server.
en
1.3.1
diff --git a/Akheemah/Commands/AddCategoryCommand.cs b/Akheemah/Commands/AddCategoryCommand.cs
new file mode 100644
index 0000000..602e240
--- /dev/null
+++ b/Akheemah/Commands/AddCategoryCommand.cs
@@ -0,0 +1,71 @@
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class AddCategoryCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("addcategory", "Adds a category to the ticket bot letting users open tickets in them.")]
+ public async Task OnExecute(InteractionContext command, [Option("Title", "The name to display on buttons and in selection boxes.")] string title, [Option("Category", "The category to add.")] DiscordChannel category)
+ {
+ if (!category.IsCategory)
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "That channel is not a category."
+ }, true);
+ return;
+ }
+
+ if (string.IsNullOrWhiteSpace(title))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Invalid category title specified."
+ }, true);
+ return;
+ }
+
+ if (Database.TryGetCategory(category.Id, out Database.Category _))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "That category is already registered."
+ }, true);
+ return;
+ }
+
+ if (Database.TryGetCategory(title, out Database.Category _))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "There is already a category with that title."
+ }, true);
+ return;
+ }
+
+ if (Database.AddCategory(title, category.Id))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Category added."
+ }, true);
+ }
+ else
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error: Failed adding the category to the database."
+ }, true);
+ }
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/AddCommand.cs b/Akheemah/Commands/AddCommand.cs
new file mode 100644
index 0000000..875713f
--- /dev/null
+++ b/Akheemah/Commands/AddCommand.cs
@@ -0,0 +1,82 @@
+using System;
+using System.Threading.Tasks;
+using DSharpPlus;
+using DSharpPlus.Entities;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class AddCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("add", "Adds a user to a ticket")]
+ public async Task OnExecute(InteractionContext command, [Option("User", "User to add to ticket.")] DiscordUser user)
+ {
+ // Check if ticket exists in the database
+ if (!Database.IsOpenTicket(command.Channel.Id))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "This channel is not a ticket."
+ }, true);
+ return;
+ }
+
+ DiscordMember member;
+ try
+ {
+ member = (user == null ? command.Member : await command.Guild.GetMemberAsync(user.Id));
+
+ if (member == null)
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Could not find that user in this server."
+ }, true);
+ return;
+ }
+ }
+ catch (Exception)
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Could not find that user in this server."
+ }, true);
+ return;
+ }
+
+ try
+ {
+ await command.Channel.AddOverwriteAsync(member, Permissions.AccessChannels);
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Added " + member.Mention + " to ticket."
+ });
+
+ // Log it if the log channel exists
+ DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
+ if (logChannel != null)
+ {
+ await logChannel.SendMessageAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = member.Mention + " was added to " + command.Channel.Mention +
+ " by " + command.Member.Mention + "."
+ });
+ }
+ }
+ catch (Exception)
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Could not add " + member.Mention + " to ticket, unknown error occured."
+ }, true);
+ }
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/AddMessageCommand.cs b/Akheemah/Commands/AddMessageCommand.cs
new file mode 100644
index 0000000..8cf2529
--- /dev/null
+++ b/Akheemah/Commands/AddMessageCommand.cs
@@ -0,0 +1,53 @@
+using DSharpPlus.Entities;
+using System.Threading.Tasks;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class AddMessageCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("addmessage", "Adds a new message for the 'say' command.")]
+ public async Task OnExecute(InteractionContext command,
+ [Option("Identifier", "The identifier word used in the /say command.")] string identifier,
+ [Option("Message", "The message the /say command will return.")] string message)
+ {
+ if (string.IsNullOrEmpty(message))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "No message specified."
+ }, true);
+ return;
+ }
+
+ if (Database.TryGetMessage(identifier.ToLower(), out Database.Message _))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "There is already a message with that identifier."
+ }, true);
+ return;
+ }
+
+ if (Database.AddMessage(identifier, command.Member.Id, message))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Message added."
+ }, true);
+ }
+ else
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error: Failed adding the message to the database."
+ }, true);
+ }
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/AddStaffCommand.cs b/Akheemah/Commands/AddStaffCommand.cs
new file mode 100644
index 0000000..a4378ae
--- /dev/null
+++ b/Akheemah/Commands/AddStaffCommand.cs
@@ -0,0 +1,67 @@
+using System;
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+using MySqlConnector;
+
+namespace Akheemah.Commands;
+
+public class AddStaffCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("addstaff", "Adds a new staff member.")]
+ public async Task OnExecute(InteractionContext command, [Option("User", "User to add to staff.")] DiscordUser user)
+ {
+ DiscordMember staffMember = null;
+ try
+ {
+ staffMember = user == null ? command.Member : await command.Guild.GetMemberAsync(user.Id);
+
+ if (staffMember == null)
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Could not find that user in this server."
+ }, true);
+ return;
+ }
+ }
+ catch (Exception)
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Could not find that user in this server."
+ }, true);
+ return;
+ }
+
+ await using MySqlConnection c = Database.GetConnection();
+ MySqlCommand cmd = Database.IsStaff(staffMember.Id) ? new MySqlCommand(@"UPDATE staff SET name = @name WHERE user_id = @user_id", c) : new MySqlCommand(@"INSERT INTO staff (user_id, name) VALUES (@user_id, @name);", c);
+
+ c.Open();
+ cmd.Parameters.AddWithValue("@user_id", staffMember.Id);
+ cmd.Parameters.AddWithValue("@name", staffMember.DisplayName);
+ cmd.ExecuteNonQuery();
+ cmd.Dispose();
+
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = staffMember.Mention + " was added to staff."
+ });
+
+ // Log it if the log channel exists
+ DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
+ if (logChannel != null)
+ {
+ await logChannel.SendMessageAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = staffMember.Mention + " was added to staff.\n"
+ });
+ }
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/AdminCommands.cs b/Akheemah/Commands/AdminCommands.cs
new file mode 100644
index 0000000..2d35d6c
--- /dev/null
+++ b/Akheemah/Commands/AdminCommands.cs
@@ -0,0 +1,200 @@
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.Interactivity;
+using DSharpPlus.Interactivity.Extensions;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+[SlashCommandGroup("admin", "Administrative commands.")]
+public class AdminCommands : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("listinvalid", "List tickets which channels have been deleted. Use /admin unsetticket to remove them.")]
+ public async Task ListInvalid(InteractionContext command)
+ {
+ if (!Database.TryGetOpenTickets(out List openTickets))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Could not get any open tickets from database."
+ }, true);
+ }
+
+ // Get all channels in all guilds the bot is part of
+ List allChannels = new List();
+ foreach (KeyValuePair guild in Akheemah.discordClient.Guilds)
+ {
+ try
+ {
+ allChannels.AddRange(await guild.Value.GetChannelsAsync());
+ }
+ catch (Exception) { /*ignored*/ }
+ }
+
+ // Check which tickets channels no longer exist
+ List listItems = new List();
+ foreach (Database.Ticket ticket in openTickets)
+ {
+ if (allChannels.All(channel => channel.Id != ticket.channelID))
+ {
+ listItems.Add("ID: **" + ticket.id.ToString("00000") + ":** <#" + ticket.channelID + ">\n");
+ }
+ }
+
+ if (listItems.Count == 0)
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "All tickets are valid!"
+ }, true);
+ return;
+ }
+
+ List embeds = new List();
+ foreach (string message in Utilities.ParseListIntoMessages(listItems))
+ {
+ embeds.Add(new DiscordEmbedBuilder
+ {
+ Title = "Invalid tickets:",
+ Color = DiscordColor.Red,
+ Description = message
+ });
+ }
+
+ // Add the footers
+ for (int i = 0; i < embeds.Count; i++)
+ {
+ embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
+ {
+ Text = $"Page {i + 1} / {embeds.Count}"
+ };
+ }
+
+ List listPages = new List();
+ foreach (DiscordEmbedBuilder embed in embeds)
+ {
+ listPages.Add(new Page("", embed));
+ }
+
+ await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
+ }
+
+ [SlashRequireGuild]
+ [SlashCommand("setticket", "Turns a channel into a ticket WARNING: Anyone will be able to delete the channel using /close.")]
+ public async Task SetTicket(InteractionContext command, [Option("User", "(Optional) The owner of the ticket.")] DiscordUser user = null)
+ {
+ // Check if ticket exists in the database
+ if (Database.IsOpenTicket(command.Channel.Id))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "This channel is already a ticket."
+ }, true);
+ return;
+ }
+
+ DiscordUser ticketUser = (user == null ? command.User : user);
+
+ long id = Database.NewTicket(ticketUser.Id, 0, command.Channel.Id);
+ string ticketID = id.ToString("00000");
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Channel has been designated ticket " + ticketID + "."
+ });
+
+ // Log it if the log channel exists
+ DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
+ if (logChannel != null)
+ {
+ await logChannel.SendMessageAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = command.Channel.Mention + " has been designated ticket " + ticketID + " by " + command.Member.Mention + "."
+ });
+ }
+ }
+
+ [SlashRequireGuild]
+ [SlashCommand("unsetticket", "Deletes a ticket from the ticket system without deleting the channel.")]
+ public async Task UnsetTicket(InteractionContext command, [Option("TicketID", "(Optional) Ticket to unset. Uses the channel you are in by default.")] long ticketID = 0)
+ {
+ Database.Ticket ticket;
+
+ if (ticketID == 0)
+ {
+ // Check if ticket exists in the database
+ if (!Database.TryGetOpenTicket(command.Channel.Id, out ticket))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "This channel is not a ticket!"
+ }, true);
+ return;
+ }
+ }
+ else
+ {
+ // Check if ticket exists in the database
+ if (!Database.TryGetOpenTicketByID((uint)ticketID, out ticket))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "There is no ticket with this ticket ID."
+ }, true);
+ return;
+ }
+ }
+
+
+ if (Database.DeleteOpenTicket(ticket.id))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Channel has been undesignated as a ticket."
+ });
+
+ // Log it if the log channel exists
+ DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
+ if (logChannel != null)
+ {
+ await logChannel.SendMessageAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = command.Channel.Mention + " has been undesignated as a ticket by " + command.Member.Mention + "."
+ });
+ }
+ }
+ else
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error: Failed removing ticket from database."
+ }, true);
+ }
+ }
+
+ [SlashCommand("reload", "Reloads the bot config.")]
+ public async Task Reload(InteractionContext command)
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Reloading bot application..."
+ });
+ Logger.Log("Reloading bot...");
+ Akheemah.Reload();
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/AssignCommand.cs b/Akheemah/Commands/AssignCommand.cs
new file mode 100644
index 0000000..1d25431
--- /dev/null
+++ b/Akheemah/Commands/AssignCommand.cs
@@ -0,0 +1,102 @@
+using System;
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.Exceptions;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class AssignCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("assign", "Assigns a staff member to this ticket.")]
+ public async Task OnExecute(InteractionContext command, [Option("User", "(Optional) User to assign to this ticket.")] DiscordUser user = null)
+ {
+ DiscordMember member = null;
+ try
+ {
+ member = user == null ? command.Member : await command.Guild.GetMemberAsync(user.Id);
+
+ if (member == null)
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Could not find that user in this server."
+ }, true);
+ return;
+ }
+ }
+ catch (Exception)
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Could not find that user in this server."
+ }, true);
+ return;
+ }
+
+ // Check if ticket exists in the database
+ if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "This channel is not a ticket."
+ }, true);
+ return;
+ }
+
+ if (!Database.IsStaff(member.Id))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error: User is not registered as staff."
+ }, true);
+ return;
+ }
+
+ if (!Database.AssignStaff(ticket, member.Id))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error: Failed to assign " + member.Mention + " to ticket."
+ }, true);
+ return;
+ }
+
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Assigned " + member.Mention + " to ticket."
+ });
+
+ if (Config.assignmentNotifications)
+ {
+ try
+ {
+ await member.SendMessageAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "You have been assigned to a support ticket: " + command.Channel.Mention
+ });
+ }
+ catch (UnauthorizedException) { }
+ }
+
+ // Log it if the log channel exists
+ DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
+ if (logChannel != null)
+ {
+ await logChannel.SendMessageAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = member.Mention + " was assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "."
+ });
+ }
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/BlacklistCommand.cs b/Akheemah/Commands/BlacklistCommand.cs
new file mode 100644
index 0000000..0186c4b
--- /dev/null
+++ b/Akheemah/Commands/BlacklistCommand.cs
@@ -0,0 +1,54 @@
+using System;
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class BlacklistCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("blacklist", "Blacklists a user from opening tickets.")]
+ public async Task OnExecute(InteractionContext command, [Option("User", "User to blacklist.")] DiscordUser user)
+ {
+ try
+ {
+ if (!Database.Blacklist(user.Id, command.User.Id))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = user.Mention + " is already blacklisted."
+ }, true);
+ return;
+ }
+
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Blacklisted " + user.Mention + "."
+ }, true);
+
+ // Log it if the log channel exists
+ DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
+ if (logChannel != null)
+ {
+ await logChannel.SendMessageAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = user.Mention + " was blacklisted from opening tickets by " + command.Member.Mention + "."
+ });
+ }
+ }
+ catch (Exception)
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error occured while blacklisting " + user.Mention + "."
+ }, true);
+ throw;
+ }
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/CloseCommand.cs b/Akheemah/Commands/CloseCommand.cs
new file mode 100644
index 0000000..8a579a1
--- /dev/null
+++ b/Akheemah/Commands/CloseCommand.cs
@@ -0,0 +1,134 @@
+using System;
+using System.Collections.Generic;
+using System.IO;
+using System.Threading.Tasks;
+using DSharpPlus;
+using DSharpPlus.Entities;
+using DSharpPlus.Exceptions;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class CloseCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("close", "Closes a ticket.")]
+ public async Task OnExecute(InteractionContext command)
+ {
+ // Check if ticket exists in the database
+ if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket _))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "This channel is not a ticket."
+ });
+ return;
+ }
+
+ DiscordInteractionResponseBuilder confirmation = new DiscordInteractionResponseBuilder()
+ .AddEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Cyan,
+ Description = "Are you sure you wish to close this ticket? You cannot re-open it again later."
+ })
+ .AddComponents(new DiscordButtonComponent(ButtonStyle.Danger, "akheemah_closeconfirm", "Confirm"));
+
+
+ await command.CreateResponseAsync(confirmation);
+ }
+
+ public static async Task OnConfirmed(DiscordInteraction interaction)
+ {
+ await interaction.CreateResponseAsync(InteractionResponseType.DeferredMessageUpdate);
+ ulong channelID = interaction.Channel.Id;
+ string channelName = interaction.Channel.Name;
+
+ // Check if ticket exists in the database
+ if (!Database.TryGetOpenTicket(channelID, out Database.Ticket ticket))
+ {
+ await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "This channel is not a ticket."
+ }));
+ return;
+ }
+
+ // Build transcript
+ try
+ {
+ await Transcriber.ExecuteAsync(interaction.Channel.Id, ticket.id);
+ }
+ catch (Exception e)
+ {
+ Logger.Error("Exception occured when trying to save transcript while closing ticket: " + e);
+ await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "ERROR: Could not save transcript file. Aborting..."
+ }));
+ return;
+ }
+
+ // Log it if the log channel exists
+ DiscordChannel logChannel = interaction.Guild.GetChannel(Config.logChannel);
+ if (logChannel != null)
+ {
+ DiscordEmbed embed = new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Ticket " + ticket.id.ToString("00000") + " closed by " + interaction.User.Mention + ".\n",
+ Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + channelName }
+ };
+
+ await using FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read);
+ DiscordMessageBuilder message = new DiscordMessageBuilder();
+ message.WithEmbed(embed);
+ message.AddFiles(new Dictionary { { Transcriber.GetFilename(ticket.id), file } });
+
+ await logChannel.SendMessageAsync(message);
+ }
+
+ if (Config.closingNotifications)
+ {
+ DiscordEmbed embed = new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Ticket " + ticket.id.ToString("00000") + " which you opened has now been closed, check the transcript for more info.\n",
+ Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + channelName }
+ };
+
+ try
+ {
+ DiscordMember staffMember = await interaction.Guild.GetMemberAsync(ticket.creatorID);
+ await using FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read);
+
+ DiscordMessageBuilder message = new DiscordMessageBuilder();
+ message.WithEmbed(embed);
+ message.AddFiles(new Dictionary { { Transcriber.GetFilename(ticket.id), file } });
+
+ await staffMember.SendMessageAsync(message);
+ }
+ catch (NotFoundException) { }
+ catch (UnauthorizedException) { }
+ }
+
+ Database.ArchiveTicket(ticket);
+
+ await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Channel will be deleted in 3 seconds..."
+ }));
+
+
+ await Task.Delay(3000);
+
+ // Delete the channel and database entry
+ await interaction.Channel.DeleteAsync("Ticket closed.");
+
+ Database.DeleteOpenTicket(ticket.id);
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/CreateButtonPanelCommand.cs b/Akheemah/Commands/CreateButtonPanelCommand.cs
new file mode 100644
index 0000000..727bd6b
--- /dev/null
+++ b/Akheemah/Commands/CreateButtonPanelCommand.cs
@@ -0,0 +1,81 @@
+using System.Collections.Generic;
+using System.Linq;
+using System.Threading.Tasks;
+using DSharpPlus;
+using DSharpPlus.Entities;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class CreateButtonPanelCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("createbuttonpanel", "Creates a series of buttons which users can use to open new tickets in specific categories.")]
+ public async Task OnExecute(InteractionContext command)
+ {
+ DiscordMessageBuilder builder = new DiscordMessageBuilder().WithContent(" ");
+ List verifiedCategories = await Utilities.GetVerifiedChannels();
+
+ if (verifiedCategories.Count == 0)
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error: No registered categories found."
+ }, true);
+ return;
+ }
+
+ verifiedCategories = verifiedCategories.OrderBy(x => x.name).ToList();
+
+ int nrOfButtons = 0;
+ for (int nrOfButtonRows = 0; nrOfButtonRows < 5 && nrOfButtons < verifiedCategories.Count; nrOfButtonRows++)
+ {
+ List buttonRow = new List();
+
+ for (; nrOfButtons < 5 * (nrOfButtonRows + 1) && nrOfButtons < verifiedCategories.Count; nrOfButtons++)
+ {
+ buttonRow.Add(new DiscordButtonComponent(ButtonStyle.Primary, "akheemah_newticketbutton " + verifiedCategories[nrOfButtons].id, verifiedCategories[nrOfButtons].name));
+ }
+ builder.AddComponents(buttonRow);
+ }
+
+ await command.Channel.SendMessageAsync(builder);
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Successfully created message, make sure to run this command again if you add new categories to the bot."
+ }, true);
+ }
+
+ public static async Task OnButtonUsed(DiscordInteraction interaction)
+ {
+ await interaction.CreateResponseAsync(InteractionResponseType.DeferredChannelMessageWithSource, new DiscordInteractionResponseBuilder().AsEphemeral());
+
+ if (!ulong.TryParse(interaction.Data.CustomId.Replace("akheemah_newticketbutton ", ""), out ulong categoryID) || categoryID == 0)
+ {
+ Logger.Warn("Invalid ID: " + interaction.Data.CustomId.Replace("akheemah_newticketbutton ", ""));
+ return;
+ }
+
+ (bool success, string message) = await NewCommand.OpenNewTicket(interaction.User.Id, interaction.ChannelId, categoryID);
+
+ if (success)
+ {
+ await interaction.CreateFollowupMessageAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = message
+ }));
+ }
+ else
+ {
+ await interaction.CreateFollowupMessageAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = message
+ }));
+ }
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/CreateSelectionBoxPanelCommand.cs b/Akheemah/Commands/CreateSelectionBoxPanelCommand.cs
new file mode 100644
index 0000000..d5b2a15
--- /dev/null
+++ b/Akheemah/Commands/CreateSelectionBoxPanelCommand.cs
@@ -0,0 +1,79 @@
+using System.Collections.Generic;
+using System.Linq;
+using System.Threading.Tasks;
+using DSharpPlus;
+using DSharpPlus.Entities;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class CreateSelectionBoxPanelCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("createselectionboxpanel", "Creates a selection box which users can use to open new tickets in specific categories.")]
+ public async Task OnExecute(InteractionContext command, [Option("Message", "(Optional) The message to show in the selection box.")] string message = null)
+ {
+ DiscordMessageBuilder builder = new DiscordMessageBuilder()
+ .WithContent(" ")
+ .AddComponents(await GetSelectComponents(command, message ?? "Open new ticket..."));
+
+ await command.Channel.SendMessageAsync(builder);
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Successfully created message, make sure to run this command again if you add new categories to the bot."
+ }, true);
+ }
+
+ public static async Task> GetSelectComponents(InteractionContext command, string placeholder)
+ {
+ List verifiedCategories = await Utilities.GetVerifiedChannels();
+
+ if (verifiedCategories.Count == 0) return new List();
+
+ verifiedCategories = verifiedCategories.OrderBy(x => x.name).ToList();
+ List selectionComponents = new List();
+ int selectionOptions = 0;
+ for (int selectionBoxes = 0; selectionBoxes < 5 && selectionOptions < verifiedCategories.Count; selectionBoxes++)
+ {
+ List categoryOptions = new List();
+
+ for (; selectionOptions < 25 * (selectionBoxes + 1) && selectionOptions < verifiedCategories.Count; selectionOptions++)
+ {
+ categoryOptions.Add(new DiscordSelectComponentOption(verifiedCategories[selectionOptions].name, verifiedCategories[selectionOptions].id.ToString()));
+ }
+ selectionComponents.Add(new DiscordSelectComponent("akheemah_newticketselector" + selectionBoxes, placeholder, categoryOptions, false, 0, 1));
+ }
+
+ return selectionComponents;
+ }
+
+ public static async Task OnSelectionMenuUsed(DiscordInteraction interaction)
+ {
+ if (interaction.Data.Values == null || interaction.Data.Values.Length <= 0) return;
+
+ if (!ulong.TryParse(interaction.Data.Values[0], out ulong categoryID) || categoryID == 0) return;
+
+ await interaction.CreateResponseAsync(InteractionResponseType.DeferredChannelMessageWithSource, new DiscordInteractionResponseBuilder().AsEphemeral());
+
+ (bool success, string message) = await NewCommand.OpenNewTicket(interaction.User.Id, interaction.ChannelId, categoryID);
+
+ if (success)
+ {
+ await interaction.CreateFollowupMessageAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = message
+ }).AsEphemeral());
+ }
+ else
+ {
+ await interaction.CreateFollowupMessageAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = message
+ }).AsEphemeral());
+ }
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/ListAssignedCommand.cs b/Akheemah/Commands/ListAssignedCommand.cs
new file mode 100644
index 0000000..28ac62a
--- /dev/null
+++ b/Akheemah/Commands/ListAssignedCommand.cs
@@ -0,0 +1,63 @@
+using System.Collections.Generic;
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.Interactivity;
+using DSharpPlus.Interactivity.Extensions;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class ListAssignedCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("listassigned", "Lists tickets assigned to a user.")]
+ public async Task OnExecute(InteractionContext command, [Option("User", "(Optional) User to list tickets for.")] DiscordUser user = null)
+ {
+ DiscordUser listUser = user == null ? command.User : user;
+
+ if (!Database.TryGetAssignedTickets(listUser.Id, out List assignedTickets))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "User does not have any assigned tickets."
+ });
+ return;
+ }
+
+ List listItems = new List();
+ foreach (Database.Ticket ticket in assignedTickets)
+ {
+ listItems.Add("**" + ticket.DiscordRelativeTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
+ }
+
+ List embeds = new List();
+ foreach (string message in Utilities.ParseListIntoMessages(listItems))
+ {
+ embeds.Add(new DiscordEmbedBuilder
+ {
+ Title = "Assigned tickets: ",
+ Color = DiscordColor.Green,
+ Description = message
+ });
+ }
+
+ // Add the footers
+ for (int i = 0; i < embeds.Count; i++)
+ {
+ embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
+ {
+ Text = $"Page {i + 1} / {embeds.Count}"
+ };
+ }
+
+ List listPages = new List();
+ foreach (DiscordEmbedBuilder embed in embeds)
+ {
+ listPages.Add(new Page("", embed));
+ }
+
+ await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/ListCommand.cs b/Akheemah/Commands/ListCommand.cs
new file mode 100644
index 0000000..4a51c5e
--- /dev/null
+++ b/Akheemah/Commands/ListCommand.cs
@@ -0,0 +1,99 @@
+using System.Collections.Generic;
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.Interactivity;
+using DSharpPlus.Interactivity.Extensions;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class ListCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("list", "Lists tickets opened by a user.")]
+ public async Task OnExecute(InteractionContext command, [Option("User", "(Optional) The user to get tickets by.")] DiscordUser user = null)
+ {
+ DiscordUser listUser = user == null ? command.User : user;
+
+ List openEmbeds = new List();
+ if (Database.TryGetOpenTickets(listUser.Id, out List openTickets))
+ {
+ List listItems = new List();
+ foreach (Database.Ticket ticket in openTickets)
+ {
+ listItems.Add("**" + ticket.DiscordRelativeTime() + ":** <#" + ticket.channelID + ">\n");
+ }
+
+ foreach (string message in Utilities.ParseListIntoMessages(listItems))
+ {
+ openEmbeds.Add(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = message
+ });
+ }
+
+ // Add the titles
+ for (int i = 0; i < openEmbeds.Count; i++)
+ {
+ openEmbeds[i].Title = $"Open tickets ({i + 1}/{openEmbeds.Count})";
+ }
+ }
+
+ List closedEmbeds = new List();
+ if (Database.TryGetClosedTickets(listUser.Id, out List closedTickets))
+ {
+ List listItems = new List();
+ foreach (Database.Ticket ticket in closedTickets)
+ {
+ listItems.Add("**" + ticket.DiscordRelativeTime() + ":** Ticket " + ticket.id.ToString("00000") + "\n");
+ }
+
+ foreach (string message in Utilities.ParseListIntoMessages(listItems))
+ {
+ closedEmbeds.Add(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = message
+ });
+ }
+
+ // Add the titles
+ for (int i = 0; i < closedEmbeds.Count; i++)
+ {
+ closedEmbeds[i].Title = $"Closed tickets ({i + 1}/{closedEmbeds.Count})";
+ }
+ }
+
+ // Merge the embed lists and add the footers
+ List embeds = new List();
+ embeds.AddRange(openEmbeds);
+ embeds.AddRange(closedEmbeds);
+ for (int i = 0; i < embeds.Count; i++)
+ {
+ embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
+ {
+ Text = $"Page {i + 1} / {embeds.Count}"
+ };
+ }
+
+ if (embeds.Count == 0)
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Cyan,
+ Description = "User does not have any open or closed tickets."
+ });
+ return;
+ }
+
+ List listPages = new List();
+ foreach (DiscordEmbedBuilder embed in embeds)
+ {
+ listPages.Add(new Page("", embed));
+ }
+
+ await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/ListOpen.cs b/Akheemah/Commands/ListOpen.cs
new file mode 100644
index 0000000..cbd85de
--- /dev/null
+++ b/Akheemah/Commands/ListOpen.cs
@@ -0,0 +1,60 @@
+using System.Collections.Generic;
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.Interactivity;
+using DSharpPlus.Interactivity.Extensions;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class ListOpen : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("listopen", "Lists all open tickets, oldest first.")]
+ public async Task OnExecute(InteractionContext command)
+ {
+ if (!Database.TryGetOpenTickets(out List openTickets))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Could not fetch any open tickets."
+ });
+ return;
+ }
+
+ List listItems = new List();
+ foreach (Database.Ticket ticket in openTickets)
+ {
+ listItems.Add("**" + ticket.DiscordRelativeTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
+ }
+
+ List embeds = new List();
+ foreach (string message in Utilities.ParseListIntoMessages(listItems))
+ {
+ embeds.Add(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = message
+ });
+ }
+
+ // Add the footers
+ for (int i = 0; i < embeds.Count; i++)
+ {
+ embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
+ {
+ Text = $"Page {i + 1} / {embeds.Count}"
+ };
+ }
+
+ List listPages = new List();
+ foreach (DiscordEmbedBuilder embed in embeds)
+ {
+ listPages.Add(new Page("", embed));
+ }
+
+ await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/ListUnassignedCommand.cs b/Akheemah/Commands/ListUnassignedCommand.cs
new file mode 100644
index 0000000..b7dd9f4
--- /dev/null
+++ b/Akheemah/Commands/ListUnassignedCommand.cs
@@ -0,0 +1,61 @@
+using System.Collections.Generic;
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.Interactivity;
+using DSharpPlus.Interactivity.Extensions;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class ListUnassignedCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("listunassigned", "Lists unassigned tickets.")]
+ public async Task OnExecute(InteractionContext command)
+ {
+ if (!Database.TryGetAssignedTickets(0, out List unassignedTickets))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "There are no unassigned tickets."
+ });
+ return;
+ }
+
+ List listItems = new List();
+ foreach (Database.Ticket ticket in unassignedTickets)
+ {
+ listItems.Add("**" + ticket.DiscordRelativeTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
+ }
+
+ List embeds = new List();
+ foreach (string message in Utilities.ParseListIntoMessages(listItems))
+ {
+ embeds.Add(new DiscordEmbedBuilder
+ {
+ Title = "Unassigned tickets: ",
+ Color = DiscordColor.Green,
+ Description = message
+ });
+ }
+
+ // Add the footers
+ for (int i = 0; i < embeds.Count; i++)
+ {
+ embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
+ {
+ Text = $"Page {i + 1} / {embeds.Count}"
+ };
+ }
+
+ List listPages = new List();
+ foreach (DiscordEmbedBuilder embed in embeds)
+ {
+ listPages.Add(new Page("", embed));
+ }
+
+ await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/MoveCommand.cs b/Akheemah/Commands/MoveCommand.cs
new file mode 100644
index 0000000..7fa05be
--- /dev/null
+++ b/Akheemah/Commands/MoveCommand.cs
@@ -0,0 +1,83 @@
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.Exceptions;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class MoveCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("move", "Moves a ticket to another category.")]
+ public async Task OnExecute(InteractionContext command, [Option("Category", "The category to move the ticket to. Only has to be the beginning of the name.")] string category)
+ {
+ // Check if ticket exists in the database
+ if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket _))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "This channel is not a ticket."
+ }, true);
+ return;
+ }
+
+ if (string.IsNullOrEmpty(category))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error: No category provided."
+ }, true);
+ return;
+ }
+
+ IReadOnlyList channels = await command.Guild.GetChannelsAsync();
+ IEnumerable categories = channels.Where(x => x.IsCategory);
+ DiscordChannel categoryChannel = categories.FirstOrDefault(x => x.Name.StartsWith(category.Trim(), StringComparison.OrdinalIgnoreCase));
+
+ if (categoryChannel == null)
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error: Could not find a category by that name."
+ }, true);
+ return;
+ }
+
+ if (command.Channel.Id == categoryChannel.Id)
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error: The ticket is already in that category."
+ }, true);
+ return;
+ }
+
+ try
+ {
+ await command.Channel.ModifyAsync(modifiedAttributes => modifiedAttributes.Parent = categoryChannel);
+ }
+ catch (UnauthorizedException)
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error: Not authorized to move this ticket to that category."
+ }, true);
+ return;
+ }
+
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Ticket was moved to " + categoryChannel.Mention
+ });
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/NewCommand.cs b/Akheemah/Commands/NewCommand.cs
new file mode 100644
index 0000000..d67ec4c
--- /dev/null
+++ b/Akheemah/Commands/NewCommand.cs
@@ -0,0 +1,275 @@
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using System.Threading.Tasks;
+using DSharpPlus;
+using DSharpPlus.Entities;
+using DSharpPlus.Exceptions;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+public class NewCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("new", "Opens a new ticket.")]
+ public async Task OnExecute(InteractionContext command)
+ {
+ List verifiedCategories = await Utilities.GetVerifiedChannels();
+ switch (verifiedCategories.Count)
+ {
+ case 0:
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error: No registered categories found."
+ }, true);
+ return;
+ case 1:
+ await command.DeferAsync(true);
+ (bool success, string message) = await OpenNewTicket(command.User.Id, command.Channel.Id, verifiedCategories[0].id);
+
+ if (success)
+ {
+ await command.FollowUpAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = message
+ }).AsEphemeral());
+ }
+ else
+ {
+ await command.FollowUpAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = message
+ }).AsEphemeral());
+ }
+ return;
+ default:
+ if (Config.newCommandUsesSelector)
+ {
+ await CreateSelector(command, verifiedCategories);
+ }
+ else
+ {
+ await CreateButtons(command, verifiedCategories);
+ }
+ return;
+ }
+ }
+
+ public static async Task CreateButtons(InteractionContext command, List verifiedCategories)
+ {
+ DiscordInteractionResponseBuilder builder = new DiscordInteractionResponseBuilder().WithContent(" ");
+ int nrOfButtons = 0;
+ for (int nrOfButtonRows = 0; nrOfButtonRows < 5 && nrOfButtons < verifiedCategories.Count; nrOfButtonRows++)
+ {
+ List buttonRow = new List();
+
+ for (; nrOfButtons < 5 * (nrOfButtonRows + 1) && nrOfButtons < verifiedCategories.Count; nrOfButtons++)
+ {
+ buttonRow.Add(new DiscordButtonComponent(ButtonStyle.Primary, "akheemah_newcommandbutton " + verifiedCategories[nrOfButtons].id, verifiedCategories[nrOfButtons].name));
+ }
+ builder.AddComponents(buttonRow);
+ }
+
+ await command.CreateResponseAsync(builder.AsEphemeral());
+ }
+
+ public static async Task CreateSelector(InteractionContext command, List verifiedCategories)
+ {
+ verifiedCategories = verifiedCategories.OrderBy(x => x.name).ToList();
+ List selectionComponents = new List();
+ int selectionOptions = 0;
+ for (int selectionBoxes = 0; selectionBoxes < 5 && selectionOptions < verifiedCategories.Count; selectionBoxes++)
+ {
+ List categoryOptions = new List();
+
+ for (; selectionOptions < 25 * (selectionBoxes + 1) && selectionOptions < verifiedCategories.Count; selectionOptions++)
+ {
+ categoryOptions.Add(new DiscordSelectComponentOption(verifiedCategories[selectionOptions].name, verifiedCategories[selectionOptions].id.ToString()));
+ }
+ selectionComponents.Add(new DiscordSelectComponent("akheemah_newcommandselector" + selectionBoxes, "Open new ticket...", categoryOptions, false, 0, 1));
+ }
+
+ await command.CreateResponseAsync(new DiscordInteractionResponseBuilder().AddComponents(selectionComponents).AsEphemeral());
+ }
+
+ public static async Task OnCategorySelection(DiscordInteraction interaction)
+ {
+ string stringID;
+ switch (interaction.Data.ComponentType)
+ {
+ case ComponentType.Button:
+ stringID = interaction.Data.CustomId.Replace("akheemah_newcommandbutton ", "");
+ break;
+ case ComponentType.StringSelect:
+ if (interaction.Data.Values == null || interaction.Data.Values.Length <= 0) return;
+ stringID = interaction.Data.Values[0];
+ break;
+
+ case ComponentType.ActionRow:
+ case ComponentType.FormInput:
+ default:
+ return;
+ }
+
+ if (!ulong.TryParse(stringID, out ulong categoryID) || categoryID == 0) return;
+
+ await interaction.CreateResponseAsync(InteractionResponseType.DeferredMessageUpdate, new DiscordInteractionResponseBuilder().AsEphemeral());
+
+ (bool success, string message) = await OpenNewTicket(interaction.User.Id, interaction.ChannelId, categoryID);
+
+ if (success)
+ {
+ await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = message
+ }));
+ }
+ else
+ {
+ await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = message
+ }));
+ }
+ }
+
+ public static async Task<(bool, string)> OpenNewTicket(ulong userID, ulong commandChannelID, ulong categoryID)
+ {
+ // Check if user is blacklisted
+ if (Database.IsBlacklisted(userID))
+ {
+ return (false, "You are banned from opening tickets.");
+ }
+
+ if (Database.IsOpenTicket(commandChannelID))
+ {
+ return (false, "You cannot use this command in a ticket channel.");
+ }
+
+ if (!Database.IsStaff(userID) && Database.TryGetOpenTickets(userID, out List ownTickets) && ownTickets.Count >= Config.ticketLimit)
+ {
+ return (false, "You have reached the limit for maximum open tickets.");
+ }
+
+ DiscordChannel category = null;
+ try
+ {
+ category = await Akheemah.discordClient.GetChannelAsync(categoryID);
+ }
+ catch (Exception) { /*ignored*/ }
+
+ if (category == null)
+ {
+ return (false, "Error: Could not find the category to place the ticket in.");
+ }
+
+ DiscordMember member = null;
+ try
+ {
+ member = await category.Guild.GetMemberAsync(userID);
+ }
+ catch (Exception) { /*ignored*/ }
+
+ if (member == null)
+ {
+ return (false, "Error: Could not find you on the Discord server.");
+ }
+
+ DiscordChannel ticketChannel = null;
+
+ try
+ {
+ ticketChannel = await category.Guild.CreateChannelAsync("ticket", ChannelType.Text, category);
+ }
+ catch (Exception) { /* ignored */ }
+
+ if (ticketChannel == null)
+ {
+ return (false, "Error occured while creating ticket, " + member.Mention +
+ "!\nIs the channel limit reached in the server or ticket category?");
+ }
+
+ ulong staffID = 0;
+ if (Config.randomAssignment)
+ {
+ staffID = Database.GetRandomActiveStaff(0)?.userID ?? 0;
+ }
+
+ long id = Database.NewTicket(member.Id, staffID, ticketChannel.Id);
+ string ticketID = id.ToString("00000");
+
+ try
+ {
+ await ticketChannel.ModifyAsync(modifiedAttributes => modifiedAttributes.Name = "ticket-" + ticketID);
+ }
+ catch (DiscordException e)
+ {
+ Logger.Error("Exception occurred trying to modify channel: " + e);
+ Logger.Error("JsomMessage: " + e.JsonMessage);
+ }
+
+ try
+ {
+ await ticketChannel.AddOverwriteAsync(member, Permissions.AccessChannels);
+ }
+ catch (DiscordException e)
+ {
+ Logger.Error("Exception occurred trying to add channel permissions: " + e);
+ Logger.Error("JsomMessage: " + e.JsonMessage);
+ }
+
+ await ticketChannel.SendMessageAsync("Hello, " + member.Mention + "!\n" + Config.welcomeMessage);
+
+ // Refreshes the channel as changes were made to it above
+ ticketChannel = await Akheemah.discordClient.GetChannelAsync(ticketChannel.Id);
+
+ if (staffID != 0)
+ {
+ await ticketChannel.SendMessageAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Ticket was randomly assigned to <@" + staffID + ">."
+ });
+
+ if (Config.assignmentNotifications)
+ {
+ try
+ {
+ DiscordMember staffMember = await category.Guild.GetMemberAsync(staffID);
+ await staffMember.SendMessageAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "You have been randomly assigned to a newly opened support ticket: " +
+ ticketChannel.Mention
+ });
+ }
+ catch (DiscordException e)
+ {
+ Logger.Error("Exception occurred assign random staff member: " + e);
+ Logger.Error("JsomMessage: " + e.JsonMessage);
+ }
+ }
+ }
+
+ // Log it if the log channel exists
+ DiscordChannel logChannel = category.Guild.GetChannel(Config.logChannel);
+ if (logChannel != null)
+ {
+ DiscordEmbed logMessage = new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Ticket " + ticketChannel.Mention + " opened by " + member.Mention + ".\n",
+ Footer = new DiscordEmbedBuilder.EmbedFooter { Text = "Ticket " + ticketID }
+ };
+ await logChannel.SendMessageAsync(logMessage);
+ }
+
+ return (true, "Ticket opened, " + member.Mention + "!\n" + ticketChannel.Mention);
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/RandomAssignCommand.cs b/Akheemah/Commands/RandomAssignCommand.cs
new file mode 100644
index 0000000..cce6e0b
--- /dev/null
+++ b/Akheemah/Commands/RandomAssignCommand.cs
@@ -0,0 +1,139 @@
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.Exceptions;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+using Microsoft.Extensions.Logging;
+
+namespace Akheemah.Commands;
+
+public class RandomAssignCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("rassign", "Randomly assigns a staff member to a ticket.")]
+ public async Task OnExecute(InteractionContext command, [Option("Role", "(Optional) Limit the random assignment to a specific role.")] DiscordRole role = null)
+ {
+ // Check if ticket exists in the database
+ if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error: This channel is not a ticket."
+ }, true);
+ return;
+ }
+
+ // Get a random staff member who is verified to have the correct role if applicable
+ DiscordMember staffMember = await GetRandomVerifiedStaffMember(command, role, ticket);
+ if (staffMember == null)
+ {
+ return;
+ }
+
+ // Attempt to assign the staff member to the ticket
+ if (!Database.AssignStaff(ticket, staffMember.Id))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error: Failed to assign " + staffMember.Mention + " to ticket."
+ }, true);
+ return;
+ }
+
+ // Respond that the command was successful
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Randomly assigned " + staffMember.Mention + " to ticket."
+ });
+
+ // Send a notification to the staff member if applicable
+ if (Config.assignmentNotifications)
+ {
+ try
+ {
+ await staffMember.SendMessageAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "You have been randomly assigned to a support ticket: " + command.Channel.Mention
+ });
+ }
+ catch (UnauthorizedException) { }
+ }
+
+ // Log it if the log channel exists
+ DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
+ if (logChannel != null)
+ {
+ await logChannel.SendMessageAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = staffMember.Mention + " was randomly assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "."
+ });
+ }
+ }
+
+ private static async Task GetRandomVerifiedStaffMember(InteractionContext command, DiscordRole targetRole, Database.Ticket ticket)
+ {
+ if (targetRole != null) // A role was provided
+ {
+ // Check if role rassign should override staff's active status
+ List staffMembers = Config.randomAssignRoleOverride
+ ? Database.GetAllStaff(ticket.assignedStaffID, ticket.creatorID)
+ : Database.GetActiveStaff(ticket.assignedStaffID, ticket.creatorID);
+
+ // Randomize the list before checking for roles in order to reduce number of API calls
+ staffMembers.Shuffle();
+
+ // Get the first staff member that has the role
+ foreach (Database.StaffMember sm in staffMembers)
+ {
+ try
+ {
+ DiscordMember verifiedMember = await command.Guild.GetMemberAsync(sm.userID);
+ if (verifiedMember?.Roles?.Any(role => role.Id == targetRole.Id) ?? false)
+ {
+ return verifiedMember;
+ }
+ }
+ catch (Exception e)
+ {
+ command.Client.Logger.Log(LogLevel.Information, e, "Error occured trying to find a staff member in the rassign command.");
+ }
+ }
+ }
+ else // No role was specified, any active staff will be picked
+ {
+ Database.StaffMember staffEntry = Database.GetRandomActiveStaff(ticket.assignedStaffID, ticket.creatorID);
+ if (staffEntry == null)
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error: There are no other staff members to choose from."
+ }, true);
+ return null;
+ }
+
+ // Get the staff member from discord
+ try
+ {
+ return await command.Guild.GetMemberAsync(staffEntry.userID);
+ }
+ catch (NotFoundException) { }
+ }
+
+ // Send a more generic error if we get to this point and still haven't found the staff member
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error: Could not find an applicable staff member."
+ }, true);
+ return null;
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/RemoveCategoryCommand.cs b/Akheemah/Commands/RemoveCategoryCommand.cs
new file mode 100644
index 0000000..7337927
--- /dev/null
+++ b/Akheemah/Commands/RemoveCategoryCommand.cs
@@ -0,0 +1,41 @@
+using DSharpPlus.Entities;
+using DSharpPlus.SlashCommands.Attributes;
+using DSharpPlus.SlashCommands;
+using System.Threading.Tasks;
+
+namespace Akheemah.Commands;
+
+public class RemoveCategoryCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("removecategory", "Removes the ability for users to open tickets in a specific category.")]
+ public async Task OnExecute(InteractionContext command, [Option("Category", "The category to remove.")] DiscordChannel channel)
+ {
+ if (!Database.TryGetCategory(channel.Id, out Database.Category _))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "That category is not registered."
+ }, true);
+ return;
+ }
+
+ if (Database.RemoveCategory(channel.Id))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Category removed."
+ }, true);
+ }
+ else
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error: Failed removing the category from the database."
+ }, true);
+ }
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/RemoveMessageCommand.cs b/Akheemah/Commands/RemoveMessageCommand.cs
new file mode 100644
index 0000000..b10c42f
--- /dev/null
+++ b/Akheemah/Commands/RemoveMessageCommand.cs
@@ -0,0 +1,41 @@
+using DSharpPlus.Entities;
+using System.Threading.Tasks;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class RemoveMessageCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("removemessage", "Removes a message from the 'say' command.")]
+ public async Task OnExecute(InteractionContext command, [Option("Identifier", "The identifier word used in the /say command.")] string identifier)
+ {
+ if (!Database.TryGetMessage(identifier.ToLower(), out Database.Message _))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "There is no message with that identifier."
+ }, true);
+ return;
+ }
+
+ if (Database.RemoveMessage(identifier))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Message removed."
+ }, true);
+ }
+ else
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error: Failed removing the message from the database."
+ }, true);
+ }
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/RemoveStaffCommand.cs b/Akheemah/Commands/RemoveStaffCommand.cs
new file mode 100644
index 0000000..6cbfaf7
--- /dev/null
+++ b/Akheemah/Commands/RemoveStaffCommand.cs
@@ -0,0 +1,49 @@
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+using MySqlConnector;
+
+namespace Akheemah.Commands;
+
+public class RemoveStaffCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("removestaff", "Removes a staff member.")]
+ public async Task OnExecute(InteractionContext command, [Option("User", "User to remove from staff.")] DiscordUser user)
+ {
+ if (!Database.IsStaff(user.Id))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "User is already not registered as staff."
+ }, true);
+ return;
+ }
+
+ await using MySqlConnection c = Database.GetConnection();
+ c.Open();
+ MySqlCommand deletion = new MySqlCommand(@"DELETE FROM staff WHERE user_id=@user_id", c);
+ deletion.Parameters.AddWithValue("@user_id", user.Id);
+ deletion.Prepare();
+ deletion.ExecuteNonQuery();
+
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "User was removed from staff."
+ }, true);
+
+ // Log it if the log channel exists
+ DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
+ if (logChannel != null)
+ {
+ await logChannel.SendMessageAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "User was removed from staff.\n"
+ });
+ }
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/SayCommand.cs b/Akheemah/Commands/SayCommand.cs
new file mode 100644
index 0000000..8c18724
--- /dev/null
+++ b/Akheemah/Commands/SayCommand.cs
@@ -0,0 +1,67 @@
+using DSharpPlus.Entities;
+using System.Collections.Generic;
+using System.Linq;
+using System.Threading.Tasks;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class SayCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("say", "Prints a message with information from staff. Use without identifier to list all identifiers.")]
+ public async Task OnExecute(InteractionContext command, [Option("Identifier", "(Optional) The identifier word to summon a message.")] string identifier = null)
+ {
+ // Print list of all messages if no identifier is provided
+ if (identifier == null)
+ {
+ List messages = Database.GetAllMessages();
+ if (!messages.Any())
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "There are no messages registered."
+ }, true);
+ return;
+ }
+
+ List listItems = new List();
+ foreach (Database.Message message in messages)
+ {
+ listItems.Add("**" + message.identifier + "** Added by <@" + message.userID + ">\n");
+ }
+
+ LinkedList listMessages = Utilities.ParseListIntoMessages(listItems);
+ foreach (string listMessage in listMessages)
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Title = "Available messages: ",
+ Color = DiscordColor.Green,
+ Description = listMessage
+ }, true);
+ }
+ }
+ // Print specific message
+ else
+ {
+ if (!Database.TryGetMessage(identifier.ToLower(), out Database.Message message))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "There is no message with that identifier."
+ }, true);
+ return;
+ }
+
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Cyan,
+ Description = message.message.Replace("\\n", "\n")
+ });
+ }
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/SetSummaryCommand.cs b/Akheemah/Commands/SetSummaryCommand.cs
new file mode 100644
index 0000000..dace5ca
--- /dev/null
+++ b/Akheemah/Commands/SetSummaryCommand.cs
@@ -0,0 +1,42 @@
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+using MySqlConnector;
+
+namespace Akheemah.Commands;
+
+public class SetSummaryCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("setsummary", "Sets a ticket's summary for the summary command.")]
+ public async Task OnExecute(InteractionContext command, [Option("Summary", "The ticket summary text.")] string summary)
+ {
+ ulong channelID = command.Channel.Id;
+ // Check if ticket exists in the database
+ if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket _))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "This channel is not a ticket."
+ });
+ return;
+ }
+
+ await using MySqlConnection c = Database.GetConnection();
+ c.Open();
+ MySqlCommand update = new MySqlCommand(@"UPDATE tickets SET summary = @summary WHERE channel_id = @channel_id", c);
+ update.Parameters.AddWithValue("@summary", summary);
+ update.Parameters.AddWithValue("@channel_id", channelID);
+ update.Prepare();
+ update.ExecuteNonQuery();
+ update.Dispose();
+
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Summary set."
+ }, true);
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/StatusCommand.cs b/Akheemah/Commands/StatusCommand.cs
new file mode 100644
index 0000000..c61dbae
--- /dev/null
+++ b/Akheemah/Commands/StatusCommand.cs
@@ -0,0 +1,26 @@
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class StatusCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("status", "Shows bot status and information.")]
+ public async Task OnExecute(InteractionContext command)
+ {
+ long openTickets = Database.GetNumberOfTickets();
+ long closedTickets = Database.GetNumberOfClosedTickets();
+
+ DiscordEmbed botInfo = new DiscordEmbedBuilder()
+ .WithAuthor("Dragon's child ctudios/Akheemah @ Taostielab", "https://toastielab.dev/Dragonschildstudios/Akheemah", "https://cdn.discordapp.com/attachments/765441543100170271/1127164720374370336/Dragons_child_studios.jpg")
+ .WithTitle("Bot information")
+ .WithColor(DiscordColor.Cyan)
+ .AddField("Version:", Akheemah.GetVersion())
+ .AddField("Open tickets:", openTickets + "", true)
+ .AddField("Closed tickets:", closedTickets + " ", true);
+ await command.CreateResponseAsync(botInfo);
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/SummaryCommand.cs b/Akheemah/Commands/SummaryCommand.cs
new file mode 100644
index 0000000..5a35d4d
--- /dev/null
+++ b/Akheemah/Commands/SummaryCommand.cs
@@ -0,0 +1,35 @@
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class SummaryCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("summary", "Lists tickets assigned to a user.")]
+ public async Task OnExecute(InteractionContext command)
+ {
+ if (Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
+ {
+ DiscordEmbed channelInfo = new DiscordEmbedBuilder()
+ .WithTitle("Channel information")
+ .WithColor(DiscordColor.Cyan)
+ .AddField("Ticket number:", ticket.id.ToString("00000"), true)
+ .AddField("Ticket creator:", $"<@{ticket.creatorID}>", true)
+ .AddField("Assigned staff:", ticket.assignedStaffID == 0 ? "Unassigned." : $"<@{ticket.assignedStaffID}>", true)
+ .AddField("Creation time:", ticket.DiscordRelativeTime(), true)
+ .AddField("Summary:", string.IsNullOrEmpty(ticket.summary) ? "No summary." : ticket.summary.Replace("\\n", "\n"));
+ await command.CreateResponseAsync(channelInfo);
+ }
+ else
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "This channel is not a ticket."
+ }, true);
+ }
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/ToggleActiveCommand.cs b/Akheemah/Commands/ToggleActiveCommand.cs
new file mode 100644
index 0000000..46a4b26
--- /dev/null
+++ b/Akheemah/Commands/ToggleActiveCommand.cs
@@ -0,0 +1,44 @@
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class ToggleActiveCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("toggleactive", "Toggles active status for a staff member.")]
+ public async Task OnExecute(InteractionContext command, [Option("User", "(Optional) Staff member to toggle activity for.")] DiscordUser user = null)
+ {
+ DiscordUser staffUser = user == null ? command.User : user;
+
+ // Check if ticket exists in the database
+ if (!Database.TryGetStaff(staffUser.Id, out Database.StaffMember staffMember))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = user == null ? "You have not been registered as staff." : "The user is not registered as staff."
+ }, true);
+ return;
+ }
+
+ if (Database.SetStaffActive(staffUser.Id, !staffMember.active))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = staffMember.active ? "Staff member is now set as inactive and will no longer be randomly assigned any support tickets." : "Staff member is now set as active and will be randomly assigned support tickets again."
+ }, true);
+ }
+ else
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error: Unable to update active status in database."
+ }, true);
+ }
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/TranscriptActiveCommand.cs b/Akheemah/Commands/TranscriptActiveCommand.cs
new file mode 100644
index 0000000..689e4ed
--- /dev/null
+++ b/Akheemah/Commands/TranscriptActiveCommand.cs
@@ -0,0 +1,129 @@
+using System;
+using System.Collections.Generic;
+using System.IO;
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.Exceptions;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class TranscriptCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("transcript", "Creates a transcript of a ticket.")]
+ public async Task OnExecute(InteractionContext command, [Option("Ticket", "(Optional) Ticket number to get transcript of.")] long ticketID = 0)
+ {
+ await command.DeferAsync(true);
+ Database.Ticket ticket;
+ if (ticketID == 0) // If there are no arguments use current channel
+ {
+ if (Database.TryGetOpenTicket(command.Channel.Id, out ticket))
+ {
+ try
+ {
+ await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id);
+ }
+ catch (Exception)
+ {
+ await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "ERROR: Could not save transcript file. Aborting..."
+ }));
+ throw;
+ }
+ }
+ else
+ {
+ await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "This channel is not a ticket."
+ }));
+ return;
+ }
+ }
+ else
+ {
+ // If the ticket is still open, generate a new fresh transcript
+ if (Database.TryGetOpenTicketByID((uint)ticketID, out ticket) && ticket?.creatorID == command.Member.Id)
+ {
+ try
+ {
+ await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id);
+ }
+ catch (Exception)
+ {
+ await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "ERROR: Could not save transcript file. Aborting..."
+ }));
+ throw;
+ }
+
+ }
+ // If there is no open or closed ticket, send an error. If there is a closed ticket we will simply use the old transcript from when the ticket was closed.
+ else if (!Database.TryGetClosedTicket((uint)ticketID, out ticket) || (ticket?.creatorID != command.Member.Id && !Database.IsStaff(command.Member.Id)))
+ {
+ await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Could not find a closed ticket with that number which you opened.\n(Use the /list command to see all your tickets)"
+ }));
+ return;
+ }
+ }
+
+ // Log it if the log channel exists
+ DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
+ if (logChannel != null)
+ {
+ await using FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read);
+
+ DiscordMessageBuilder message = new DiscordMessageBuilder();
+ message.WithEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Ticket " + ticket.id.ToString("00000") + " transcript generated by " + command.Member.Mention + ".\n",
+ Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + command.Channel.Name }
+ });
+ message.AddFiles(new Dictionary { { Transcriber.GetFilename(ticket.id), file } });
+
+ await logChannel.SendMessageAsync(message);
+ }
+
+ try
+ {
+ // Send transcript in a direct message
+ await using FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read);
+
+ DiscordMessageBuilder directMessage = new DiscordMessageBuilder();
+ directMessage.WithEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Transcript generated!\n"
+ });
+ directMessage.AddFiles(new Dictionary { { Transcriber.GetFilename(ticket.id), file } });
+
+ await command.Member.SendMessageAsync(directMessage);
+ }
+ catch (UnauthorizedException)
+ {
+ await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Not allowed to send direct message to you, please check your privacy settings.\n"
+ }));
+ return;
+ }
+
+ await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Transcript sent!\n"
+ }));
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/UnassignCommand.cs b/Akheemah/Commands/UnassignCommand.cs
new file mode 100644
index 0000000..2cc8deb
--- /dev/null
+++ b/Akheemah/Commands/UnassignCommand.cs
@@ -0,0 +1,52 @@
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class UnassignCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("unassign", "Unassigns a staff member from a ticket.")]
+ public async Task OnExecute(InteractionContext command)
+ {
+ // Check if ticket exists in the database
+ if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "This channel is not a ticket."
+ }, true);
+ return;
+ }
+
+ if (!Database.UnassignStaff(ticket))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error: Failed to unassign staff member from ticket."
+ }, true);
+ return;
+ }
+
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Unassigned staff member from ticket."
+ });
+
+ // Log it if the log channel exists
+ DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
+ if (logChannel != null)
+ {
+ await logChannel.SendMessageAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Staff member was unassigned from " + command.Channel.Mention + " by " + command.Member.Mention + "."
+ });
+ }
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/Commands/UnblacklistCommand.cs b/Akheemah/Commands/UnblacklistCommand.cs
new file mode 100644
index 0000000..fb0256f
--- /dev/null
+++ b/Akheemah/Commands/UnblacklistCommand.cs
@@ -0,0 +1,54 @@
+using System;
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace Akheemah.Commands;
+
+public class UnblacklistCommand : ApplicationCommandModule
+{
+ [SlashRequireGuild]
+ [SlashCommand("unblacklist", "Unblacklists a user from opening tickets.")]
+ public async Task OnExecute(InteractionContext command, [Option("User", "User to remove from blacklist.")] DiscordUser user)
+ {
+ try
+ {
+ if (!Database.Unblacklist(user.Id))
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = user.Mention + " is not blacklisted."
+ }, true);
+ return;
+ }
+
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = "Removed " + user.Mention + " from blacklist."
+ }, true);
+
+ // Log it if the log channel exists
+ DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
+ if (logChannel != null)
+ {
+ await logChannel.SendMessageAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Green,
+ Description = user.Mention + " was unblacklisted from opening tickets by " + command.Member.Mention + "."
+ });
+ }
+ }
+ catch (Exception)
+ {
+ await command.CreateResponseAsync(new DiscordEmbedBuilder
+ {
+ Color = DiscordColor.Red,
+ Description = "Error occured while removing " + user.Mention + " from blacklist."
+ }, true);
+ throw;
+ }
+ }
+}
\ No newline at end of file
diff --git a/Akheemah/EventHandler.cs b/Akheemah/EventHandler.cs
index 5b59004..3159fe7 100644
--- a/Akheemah/EventHandler.cs
+++ b/Akheemah/EventHandler.cs
@@ -211,13 +211,13 @@ internal static class EventHandler
case ComponentType.Button:
switch (e.Id)
{
- case "supportboi_closeconfirm":
+ case "akheemah_closeconfirm":
await CloseCommand.OnConfirmed(e.Interaction);
return;
- case { } when e.Id.StartsWith("supportboi_newcommandbutton"):
+ case { } when e.Id.StartsWith("akheemah_newcommandbutton"):
await NewCommand.OnCategorySelection(e.Interaction);
return;
- case { } when e.Id.StartsWith("supportboi_newticketbutton"):
+ case { } when e.Id.StartsWith("akheemah_newticketbutton"):
await CreateButtonPanelCommand.OnButtonUsed(e.Interaction);
return;
case "right":
@@ -237,10 +237,10 @@ internal static class EventHandler
case ComponentType.StringSelect:
switch (e.Id)
{
- case { } when e.Id.StartsWith("supportboi_newcommandselector"):
+ case { } when e.Id.StartsWith("akheemah_newcommandselector"):
await NewCommand.OnCategorySelection(e.Interaction);
return;
- case { } when e.Id.StartsWith("supportboi_newticketselector"):
+ case { } when e.Id.StartsWith("akheemah_newticketselector"):
await CreateSelectionBoxPanelCommand.OnSelectionMenuUsed(e.Interaction);
return;
default: