Commands
| Command | Description |
|---|---|
/add <user> |
Add users to the ticket. |
/addcategory <title> <category> |
Adds a category for users to open tickets in. The title is what will be used on buttons and in selection menus. |
/addmessage <identifier> <message> |
Adds a new message for the say command. The identifier is one word used in the say command and the message is what the bot prints. |
/addstaff <user> |
Registers a user as a staff member for ticket assignment. |
/assign (user) |
Assigns a ticket to a staff member, themself if no mention or id is provided. |
/blacklist <user> |
Blacklists users from opening tickets. |
/close |
Closes a ticket channel and posts a ticket transcript in the log channel. |
/createbuttonpanel |
Creates a panel of buttons for users to open tickets with, one for each saved category. |
/createselectionbox (message) |
Creates a selection menu for users to open tickets with. Message is the placeholder shown on the selection menu before anything is selected. |
/list (user) |
Lists a user's open and closed tickets. |
/listassigned (user) |
Lists all of a staff member's assigned tickets. |
/listopen |
Lists a number of the oldest still open tickets, default is 20. |
/listunassigned |
Lists all unassigned tickets. |
/move <category> |
Moves a ticket to a specific category by partial name. |
/new |
Opens a new ticket channel. |
/rassign (role) |
Randomly assigns a ticket to an active staff member. If a role is provided only staff member with that role are considered. |
/removecategory <category> |
Removes a category from the bot. |
/removemessage <identifier> |
Removes message from the database. |
/removestaff <user> |
Removes a user from staff. |
/say (identifier) |
Prints a message with information from staff. Use with no arguments to list ids. |
/setsummary <summary> |
Sets a summary for a ticket which can be viewed using the summary command. |
/status |
Shows a status message about the bot with info such as number of tickets and which version is running. |
/summary |
Shows some information about a ticket and its summary if set. |
/toggleactive (user) |
Toggles whether a staff member counts as active or not. |
/transcript (ticket id) |
Generates a ticket transcript as an html file. |
/unassign |
Unassigns a ticket from the currently assigned staff member. |
/unblacklist <user> |
Un-blacklists users from opening tickets. |
/admin listinvalid |
Lists tickets which channels have been deleted, you can use the /admin unsetticket command to remove them from the ticket system. |
/admin reload |
Reloads the config. |
/admin setticket (channel) |
Makes the current channel a ticket. |
/admin unsetticket (ticket id) |
Removes a ticket without deleting the channel. |
Last update:
November 14, 2022
Created: November 14, 2022
Created: November 14, 2022