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EmotionChild 2022-04-18 22:52:03 +12:00
parent 58a9c0f842
commit 6a39ece053
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35 changed files with 2902 additions and 2892 deletions
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184
SupportChild/Commands/AddCommand.cs
View file

@ -1,4 +1,4 @@
using System; using System;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus; using DSharpPlus;
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
@ -8,100 +8,100 @@ using Microsoft.Extensions.Logging;
namespace SupportChild.Commands namespace SupportChild.Commands
{ {
public class AddCommand : BaseCommandModule public class AddCommand : BaseCommandModule
{ {
[Command("add")] [Command("add")]
[Description("Adds a user to a ticket.")] [Description("Adds a user to a ticket.")]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "add")) if (!Config.HasPermission(command.Member, "add"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the add command but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the add command but did not have permission.");
return; return;
} }
// Check if ticket exists in the database // Check if ticket exists in the database
if (!Database.IsOpenTicket(command.Channel.Id)) if (!Database.IsOpenTicket(command.Channel.Id))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "This channel is not a ticket." Description = "This channel is not a ticket."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
string[] parsedArgs = Utilities.ParseIDs(command.RawArgumentString); string[] parsedArgs = Utilities.ParseIDs(command.RawArgumentString);
foreach (string parsedArg in parsedArgs) foreach (string parsedArg in parsedArgs)
{ {
if (!ulong.TryParse(parsedArg, out ulong userID)) if (!ulong.TryParse(parsedArg, out ulong userID))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Invalid ID/Mention. (Could not convert to numerical)" Description = "Invalid ID/Mention. (Could not convert to numerical)"
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
continue; continue;
} }
DiscordMember mentionedMember; DiscordMember mentionedMember;
try try
{ {
mentionedMember = await command.Guild.GetMemberAsync(userID); mentionedMember = await command.Guild.GetMemberAsync(userID);
} }
catch (Exception) catch (Exception)
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Invalid ID/Mention. (Could not find user on this server)" Description = "Invalid ID/Mention. (Could not find user on this server)"
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
continue; continue;
} }
try try
{ {
await command.Channel.AddOverwriteAsync(mentionedMember, Permissions.AccessChannels, Permissions.None); await command.Channel.AddOverwriteAsync(mentionedMember, Permissions.AccessChannels, Permissions.None);
DiscordEmbed message = new DiscordEmbedBuilder DiscordEmbed message = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Added " + mentionedMember.Mention + " to ticket." Description = "Added " + mentionedMember.Mention + " to ticket."
}; };
await command.RespondAsync(message); await command.RespondAsync(message);
// Log it if the log channel exists // Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel); DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null) if (logChannel != null)
{ {
DiscordEmbed logMessage = new DiscordEmbedBuilder DiscordEmbed logMessage = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = mentionedMember.Mention + " was added to " + command.Channel.Mention + Description = mentionedMember.Mention + " was added to " + command.Channel.Mention +
" by " + command.Member.Mention + "." " by " + command.Member.Mention + "."
}; };
await logChannel.SendMessageAsync(logMessage); await logChannel.SendMessageAsync(logMessage);
} }
} }
catch (Exception) catch (Exception)
{ {
DiscordEmbed message = new DiscordEmbedBuilder DiscordEmbed message = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Could not add <@" + parsedArg + "> to ticket, unknown error occured." Description = "Could not add <@" + parsedArg + "> to ticket, unknown error occured."
}; };
await command.RespondAsync(message); await command.RespondAsync(message);
} }
} }
} }
} }
} }

122
SupportChild/Commands/AddMessageCommand.cs
View file

@ -1,4 +1,4 @@
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes; using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using Microsoft.Extensions.Logging; using Microsoft.Extensions.Logging;
@ -10,68 +10,68 @@ using System.Threading.Tasks;
namespace SupportChild.Commands namespace SupportChild.Commands
{ {
public class AddMessageCommand : BaseCommandModule public class AddMessageCommand : BaseCommandModule
{ {
[Command("addmessage")] [Command("addmessage")]
[Description("Adds a new message for the 'say' command.")] [Description("Adds a new message for the 'say' command.")]
public async Task OnExecute(CommandContext command, string identifier, [RemainingText] string message) public async Task OnExecute(CommandContext command, string identifier, [RemainingText] string message)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "addmessage")) if (!Config.HasPermission(command.Member, "addmessage"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the addmessage command but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the addmessage command but did not have permission.");
return; return;
} }
if (string.IsNullOrEmpty(message)) if (string.IsNullOrEmpty(message))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "No message specified." Description = "No message specified."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
if (Database.TryGetMessage(identifier.ToLower(), out Database.Message _)) if (Database.TryGetMessage(identifier.ToLower(), out Database.Message _))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "There is already a message with that identifier." Description = "There is already a message with that identifier."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
if (Database.AddMessage(identifier, command.Member.Id, message)) if (Database.AddMessage(identifier, command.Member.Id, message))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Message added." Description = "Message added."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
else else
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Error: Failed adding the message to the database." Description = "Error: Failed adding the message to the database."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
} }
} }
} }

156
SupportChild/Commands/AddStaffCommand.cs
View file

@ -1,4 +1,4 @@
using System; using System;
using System.Linq; using System.Linq;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
@ -9,88 +9,88 @@ using MySql.Data.MySqlClient;
namespace SupportChild.Commands namespace SupportChild.Commands
{ {
public class AddStaffCommand : BaseCommandModule public class AddStaffCommand : BaseCommandModule
{ {
[Command("addstaff")] [Command("addstaff")]
[Cooldown(1, 5, CooldownBucketType.User)] [Cooldown(1, 5, CooldownBucketType.User)]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "addstaff")) if (!Config.HasPermission(command.Member, "addstaff"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the addstaff command but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the addstaff command but did not have permission.");
return; return;
} }
ulong userID; ulong userID;
string[] parsedArgs = Utilities.ParseIDs(commandArgs); string[] parsedArgs = Utilities.ParseIDs(commandArgs);
if (!parsedArgs.Any()) if (!parsedArgs.Any())
{ {
userID = command.Member.Id; userID = command.Member.Id;
} }
else if (!ulong.TryParse(parsedArgs[0], out userID)) else if (!ulong.TryParse(parsedArgs[0], out userID))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Invalid ID/Mention. (Could not convert to numerical)" Description = "Invalid ID/Mention. (Could not convert to numerical)"
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
DiscordMember member; DiscordMember member;
try try
{ {
member = await command.Guild.GetMemberAsync(userID); member = await command.Guild.GetMemberAsync(userID);
} }
catch (Exception) catch (Exception)
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Invalid ID/Mention. (Could not find user on this server)" Description = "Invalid ID/Mention. (Could not find user on this server)"
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
using (MySqlConnection c = Database.GetConnection()) using (MySqlConnection c = Database.GetConnection())
{ {
MySqlCommand cmd = Database.IsStaff(userID) ? new MySqlCommand(@"UPDATE staff SET name = @name WHERE user_id = @user_id", c) : new MySqlCommand(@"INSERT INTO staff (user_id, name) VALUES (@user_id, @name);", c); MySqlCommand cmd = Database.IsStaff(userID) ? new MySqlCommand(@"UPDATE staff SET name = @name WHERE user_id = @user_id", c) : new MySqlCommand(@"INSERT INTO staff (user_id, name) VALUES (@user_id, @name);", c);
c.Open(); c.Open();
cmd.Parameters.AddWithValue("@user_id", userID); cmd.Parameters.AddWithValue("@user_id", userID);
cmd.Parameters.AddWithValue("@name", member.DisplayName); cmd.Parameters.AddWithValue("@name", member.DisplayName);
cmd.ExecuteNonQuery(); cmd.ExecuteNonQuery();
cmd.Dispose(); cmd.Dispose();
DiscordEmbed message = new DiscordEmbedBuilder DiscordEmbed message = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = member.Mention + " was added to staff." Description = member.Mention + " was added to staff."
}; };
await command.RespondAsync(message); await command.RespondAsync(message);
// Log it if the log channel exists // Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel); DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null) if (logChannel != null)
{ {
DiscordEmbed logMessage = new DiscordEmbedBuilder DiscordEmbed logMessage = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = member.Mention + " was added to staff.\n", Description = member.Mention + " was added to staff.\n",
}; };
await logChannel.SendMessageAsync(logMessage); await logChannel.SendMessageAsync(logMessage);
} }
} }
} }
} }
} }

228
SupportChild/Commands/AssignCommand.cs
View file

@ -1,4 +1,4 @@
using System.Linq; using System.Linq;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes; using DSharpPlus.CommandsNext.Attributes;
@ -8,128 +8,128 @@ using Microsoft.Extensions.Logging;
namespace SupportChild.Commands namespace SupportChild.Commands
{ {
public class AssignCommand : BaseCommandModule public class AssignCommand : BaseCommandModule
{ {
[Command("assign")] [Command("assign")]
[Description("Assigns a staff member to a ticket.")] [Description("Assigns a staff member to a ticket.")]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "assign")) if (!Config.HasPermission(command.Member, "assign"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the assign command but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the assign command but did not have permission.");
return; return;
} }
// Check if ticket exists in the database // Check if ticket exists in the database
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket)) if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "This channel is not a ticket." Description = "This channel is not a ticket."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
ulong staffID; ulong staffID;
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString); string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
if (!parsedMessage.Any()) if (!parsedMessage.Any())
{ {
staffID = command.Member.Id; staffID = command.Member.Id;
} }
else if (!ulong.TryParse(parsedMessage[0], out staffID)) else if (!ulong.TryParse(parsedMessage[0], out staffID))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Invalid ID/Mention. (Could not convert to numerical)" Description = "Invalid ID/Mention. (Could not convert to numerical)"
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
DiscordMember staffMember = null; DiscordMember staffMember = null;
try try
{ {
staffMember = await command.Guild.GetMemberAsync(staffID); staffMember = await command.Guild.GetMemberAsync(staffID);
} }
catch (NotFoundException) { } catch (NotFoundException) { }
if (staffMember == null) if (staffMember == null)
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Error: Could not find user." Description = "Error: Could not find user."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
if (!Database.IsStaff(staffMember.Id)) if (!Database.IsStaff(staffMember.Id))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Error: User is not registered as staff." Description = "Error: User is not registered as staff."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
if (!Database.AssignStaff(ticket, staffID)) if (!Database.AssignStaff(ticket, staffID))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Error: Failed to assign " + staffMember.Mention + " to ticket." Description = "Error: Failed to assign " + staffMember.Mention + " to ticket."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
DiscordEmbed feedback = new DiscordEmbedBuilder DiscordEmbed feedback = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Assigned " + staffMember.Mention + " to ticket." Description = "Assigned " + staffMember.Mention + " to ticket."
}; };
await command.RespondAsync(feedback); await command.RespondAsync(feedback);
if (Config.assignmentNotifications) if (Config.assignmentNotifications)
{ {
try try
{ {
DiscordEmbed message = new DiscordEmbedBuilder DiscordEmbed message = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "You have been assigned to a support ticket: " + command.Channel.Mention Description = "You have been assigned to a support ticket: " + command.Channel.Mention
}; };
await staffMember.SendMessageAsync(message); await staffMember.SendMessageAsync(message);
} }
catch (UnauthorizedException) { } catch (UnauthorizedException) { }
} }
// Log it if the log channel exists // Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel); DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null) if (logChannel != null)
{ {
DiscordEmbed logMessage = new DiscordEmbedBuilder DiscordEmbed logMessage = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = staffMember.Mention + " was assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "." Description = staffMember.Mention + " was assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "."
}; };
await logChannel.SendMessageAsync(logMessage); await logChannel.SendMessageAsync(logMessage);
} }
} }
} }
} }

7
SupportChild/Commands/BlacklistCommand.cs
View file

@ -1,4 +1,4 @@
using System; using System;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes; using DSharpPlus.CommandsNext.Attributes;
@ -10,11 +10,11 @@ namespace SupportChild.Commands
{ {
public class BlacklistCommand : BaseCommandModule public class BlacklistCommand : BaseCommandModule
{ {
[Command("balcklist")] [Command("blacklist")]
[Description("Blacklists a user from opening tickets.")] [Description("Blacklists a user from opening tickets.")]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check is the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "blacklist")) if (!Config.HasPermission(command.Member, "blacklist"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
@ -79,6 +79,7 @@ namespace SupportChild.Commands
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = blacklistedUser.Mention + " was blacklisted from opening tickets by " + command.Member.Mention + "." Description = blacklistedUser.Mention + " was blacklisted from opening tickets by " + command.Member.Mention + "."
}; };
await logChannel.SendMessageAsync(logMessage);
} }
} }
catch (Exception) catch (Exception)

186
SupportChild/Commands/CloseCommand.cs
View file

@ -1,4 +1,4 @@
using System; using System;
using System.Collections.Generic; using System.Collections.Generic;
using System.IO; using System.IO;
using System.Threading.Tasks; using System.Threading.Tasks;
@ -10,109 +10,109 @@ using Microsoft.Extensions.Logging;
namespace SupportChild.Commands namespace SupportChild.Commands
{ {
public class CloseCommand : BaseCommandModule public class CloseCommand : BaseCommandModule
{ {
[Command("close")] [Command("close")]
[Cooldown(1, 5, CooldownBucketType.User)] [Cooldown(1, 5, CooldownBucketType.User)]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "close")) if (!Config.HasPermission(command.Member, "close"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the close command but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the close command but did not have permission.");
return; return;
} }
ulong channelID = command.Channel.Id; ulong channelID = command.Channel.Id;
string channelName = command.Channel.Name; string channelName = command.Channel.Name;
// Check if ticket exists in the database // Check if ticket exists in the database
if (!Database.TryGetOpenTicket(channelID, out Database.Ticket ticket)) if (!Database.TryGetOpenTicket(channelID, out Database.Ticket ticket))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "This channel is not a ticket." Description = "This channel is not a ticket."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
// Build transcript // Build transcript
try try
{ {
await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id); await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id);
} }
catch (Exception) catch (Exception)
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "ERROR: Could not save transcript file. Aborting..." Description = "ERROR: Could not save transcript file. Aborting..."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
throw; throw;
} }
// Log it if the log channel exists // Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel); DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null) if (logChannel != null)
{ {
DiscordEmbed embed = new DiscordEmbedBuilder DiscordEmbed embed = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Ticket " + ticket.id.ToString("00000") + " closed by " + command.Member.Mention + ".\n", Description = "Ticket " + ticket.id.ToString("00000") + " closed by " + command.Member.Mention + ".\n",
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + channelName } Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + channelName }
}; };
using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read)) using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
{ {
DiscordMessageBuilder message = new DiscordMessageBuilder(); DiscordMessageBuilder message = new DiscordMessageBuilder();
message.WithEmbed(embed); message.WithEmbed(embed);
message.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } }); message.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
await logChannel.SendMessageAsync(message); await logChannel.SendMessageAsync(message);
} }
} }
if (Config.closingNotifications) if (Config.closingNotifications)
{ {
DiscordEmbed embed = new DiscordEmbedBuilder DiscordEmbed embed = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Ticket " + ticket.id.ToString("00000") + " which you opened has now been closed, check the transcript for more info.\n", Description = "Ticket " + ticket.id.ToString("00000") + " which you opened has now been closed, check the transcript for more info.\n",
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + channelName } Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + channelName }
}; };
try try
{ {
DiscordMember staffMember = await command.Guild.GetMemberAsync(ticket.creatorID); DiscordMember staffMember = await command.Guild.GetMemberAsync(ticket.creatorID);
using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read)) using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
{ {
DiscordMessageBuilder message = new DiscordMessageBuilder(); DiscordMessageBuilder message = new DiscordMessageBuilder();
message.WithEmbed(embed); message.WithEmbed(embed);
message.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } }); message.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
await staffMember.SendMessageAsync(message); await staffMember.SendMessageAsync(message);
} }
} }
catch (NotFoundException) { } catch (NotFoundException) { }
catch (UnauthorizedException) { } catch (UnauthorizedException) { }
} }
Database.ArchiveTicket(ticket); Database.ArchiveTicket(ticket);
// Delete the channel and database entry // Delete the channel and database entry
await command.Channel.DeleteAsync("Ticket closed."); await command.Channel.DeleteAsync("Ticket closed.");
Database.DeleteOpenTicket(ticket.id); Database.DeleteOpenTicket(ticket.id);
} }
} }
} }

120
SupportChild/Commands/ListAssignedCommand.cs
View file

@ -1,4 +1,4 @@
using System.Collections.Generic; using System.Collections.Generic;
using System.Linq; using System.Linq;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
@ -8,69 +8,69 @@ using Microsoft.Extensions.Logging;
namespace SupportChild.Commands namespace SupportChild.Commands
{ {
public class ListAssignedCommand : BaseCommandModule public class ListAssignedCommand : BaseCommandModule
{ {
[Command("listassigned")] [Command("listassigned")]
[Aliases("la")] [Aliases("la")]
[Cooldown(1, 5, CooldownBucketType.User)] [Cooldown(1, 5, CooldownBucketType.User)]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "listassigned")) if (!Config.HasPermission(command.Member, "listassigned"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the listassigned command but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the listassigned command but did not have permission.");
return; return;
} }
ulong staffID; ulong staffID;
string[] parsedIDs = Utilities.ParseIDs(command.RawArgumentString); string[] parsedIDs = Utilities.ParseIDs(command.RawArgumentString);
if (!parsedIDs.Any()) if (!parsedIDs.Any())
{ {
staffID = command.Member.Id; staffID = command.Member.Id;
} }
else if (!ulong.TryParse(parsedIDs[0], out staffID)) else if (!ulong.TryParse(parsedIDs[0], out staffID))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Invalid ID/Mention. (Could not convert to numerical)" Description = "Invalid ID/Mention. (Could not convert to numerical)"
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
if (!Database.TryGetAssignedTickets(staffID, out List<Database.Ticket> assignedTickets)) if (!Database.TryGetAssignedTickets(staffID, out List<Database.Ticket> assignedTickets))
{ {
DiscordEmbed error = new DiscordEmbedBuilder() DiscordEmbed error = new DiscordEmbedBuilder()
.WithColor(DiscordColor.Red) .WithColor(DiscordColor.Red)
.WithDescription("User does not have any assigned tickets."); .WithDescription("User does not have any assigned tickets.");
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
List<string> listItems = new List<string>(); List<string> listItems = new List<string>();
foreach (Database.Ticket ticket in assignedTickets) foreach (Database.Ticket ticket in assignedTickets)
{ {
listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n"); listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
} }
LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems); LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
foreach (string message in messages) foreach (string message in messages)
{ {
DiscordEmbed channelInfo = new DiscordEmbedBuilder() DiscordEmbed channelInfo = new DiscordEmbedBuilder()
.WithTitle("Assigned tickets: ") .WithTitle("Assigned tickets: ")
.WithColor(DiscordColor.Green) .WithColor(DiscordColor.Green)
.WithDescription(message); .WithDescription(message);
await command.RespondAsync(channelInfo); await command.RespondAsync(channelInfo);
} }
} }
} }
} }

170
SupportChild/Commands/ListCommand.cs
View file

@ -1,4 +1,4 @@
using System.Collections.Generic; using System.Collections.Generic;
using System.Linq; using System.Linq;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
@ -8,94 +8,94 @@ using Microsoft.Extensions.Logging;
namespace SupportChild.Commands namespace SupportChild.Commands
{ {
public class ListCommand : BaseCommandModule public class ListCommand : BaseCommandModule
{ {
[Command("list")] [Command("list")]
[Cooldown(1, 5, CooldownBucketType.User)] [Cooldown(1, 5, CooldownBucketType.User)]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "list")) if (!Config.HasPermission(command.Member, "list"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the list command but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the list command but did not have permission.");
return; return;
} }
ulong userID; ulong userID;
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString); string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
if (!parsedMessage.Any()) if (!parsedMessage.Any())
{ {
userID = command.Member.Id; userID = command.Member.Id;
} }
else if (!ulong.TryParse(parsedMessage[0], out userID)) else if (!ulong.TryParse(parsedMessage[0], out userID))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Invalid ID/Mention. (Could not convert to numerical)" Description = "Invalid ID/Mention. (Could not convert to numerical)"
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
if (Database.TryGetOpenTickets(userID, out List<Database.Ticket> openTickets)) if (Database.TryGetOpenTickets(userID, out List<Database.Ticket> openTickets))
{ {
List<string> listItems = new List<string>(); List<string> listItems = new List<string>();
foreach (Database.Ticket ticket in openTickets) foreach (Database.Ticket ticket in openTickets)
{ {
listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + ">\n"); listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + ">\n");
} }
LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems); LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
foreach (string message in messages) foreach (string message in messages)
{ {
DiscordEmbed channelInfo = new DiscordEmbedBuilder() DiscordEmbed channelInfo = new DiscordEmbedBuilder()
.WithTitle("Open tickets: ") .WithTitle("Open tickets: ")
.WithColor(DiscordColor.Green) .WithColor(DiscordColor.Green)
.WithDescription(message); .WithDescription(message);
await command.RespondAsync(channelInfo); await command.RespondAsync(channelInfo);
} }
} }
else else
{ {
DiscordEmbed channelInfo = new DiscordEmbedBuilder() DiscordEmbed channelInfo = new DiscordEmbedBuilder()
.WithColor(DiscordColor.Green) .WithColor(DiscordColor.Green)
.WithDescription("User does not have any open tickets."); .WithDescription("User does not have any open tickets.");
await command.RespondAsync(channelInfo); await command.RespondAsync(channelInfo);
} }
if (Database.TryGetClosedTickets(userID, out List<Database.Ticket> closedTickets)) if (Database.TryGetClosedTickets(userID, out List<Database.Ticket> closedTickets))
{ {
List<string> listItems = new List<string>(); List<string> listItems = new List<string>();
foreach (Database.Ticket ticket in closedTickets) foreach (Database.Ticket ticket in closedTickets)
{ {
listItems.Add("**" + ticket.FormattedCreatedTime() + ":** Ticket " + ticket.id.ToString("00000") + "\n"); listItems.Add("**" + ticket.FormattedCreatedTime() + ":** Ticket " + ticket.id.ToString("00000") + "\n");
} }
LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems); LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
foreach (string message in messages) foreach (string message in messages)
{ {
DiscordEmbed channelInfo = new DiscordEmbedBuilder() DiscordEmbed channelInfo = new DiscordEmbedBuilder()
.WithTitle("Closed tickets: ") .WithTitle("Closed tickets: ")
.WithColor(DiscordColor.Red) .WithColor(DiscordColor.Red)
.WithDescription(message); .WithDescription(message);
await command.RespondAsync(channelInfo); await command.RespondAsync(channelInfo);
} }
} }
else else
{ {
DiscordEmbed channelInfo = new DiscordEmbedBuilder() DiscordEmbed channelInfo = new DiscordEmbedBuilder()
.WithColor(DiscordColor.Red) .WithColor(DiscordColor.Red)
.WithDescription("User does not have any closed tickets."); .WithDescription("User does not have any closed tickets.");
await command.RespondAsync(channelInfo); await command.RespondAsync(channelInfo);
} }
} }
} }
} }

4
SupportChild/Commands/ListOldestCommand.cs
View file

@ -1,4 +1,4 @@
using System.Collections.Generic; using System.Collections.Generic;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes; using DSharpPlus.CommandsNext.Attributes;
@ -35,7 +35,7 @@ namespace SupportChild.Commands
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Invalid list amount. (Must be an integer between 5 and 100)" Description = "Invalid list amount. (Must be integer between 5 and 100)"
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;

86
SupportChild/Commands/ListUnassignedCommand.cs
View file

@ -1,4 +1,4 @@
using System.Collections.Generic; using System.Collections.Generic;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes; using DSharpPlus.CommandsNext.Attributes;
@ -7,49 +7,49 @@ using Microsoft.Extensions.Logging;
namespace SupportChild.Commands namespace SupportChild.Commands
{ {
public class ListUnassignedCommand : BaseCommandModule public class ListUnassignedCommand : BaseCommandModule
{ {
[Command("listunassigned")] [Command("listunassigned")]
[Aliases("lu")] [Aliases("lu")]
[Cooldown(1, 5, CooldownBucketType.User)] [Cooldown(1, 5, CooldownBucketType.User)]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "listunassigned")) if (!Config.HasPermission(command.Member, "listunassigned"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the listunassigned command but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the listunassigned command but did not have permission.");
return; return;
} }
if (!Database.TryGetAssignedTickets(0, out List<Database.Ticket> unassignedTickets)) if (!Database.TryGetAssignedTickets(0, out List<Database.Ticket> unassignedTickets))
{ {
DiscordEmbed response = new DiscordEmbedBuilder() DiscordEmbed response = new DiscordEmbedBuilder()
.WithColor(DiscordColor.Green) .WithColor(DiscordColor.Green)
.WithDescription("There are no unassigned tickets."); .WithDescription("There are no unassigned tickets.");
await command.RespondAsync(response); await command.RespondAsync(response);
} }
List<string> listItems = new List<string>(); List<string> listItems = new List<string>();
foreach (Database.Ticket ticket in unassignedTickets) foreach (Database.Ticket ticket in unassignedTickets)
{ {
listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n"); listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
} }
LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems); LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
foreach (string message in messages) foreach (string message in messages)
{ {
DiscordEmbed channelInfo = new DiscordEmbedBuilder() DiscordEmbed channelInfo = new DiscordEmbedBuilder()
.WithTitle("Unassigned tickets: ") .WithTitle("Unassigned tickets: ")
.WithColor(DiscordColor.Green) .WithColor(DiscordColor.Green)
.WithDescription(message?.Trim()); .WithDescription(message?.Trim());
await command.RespondAsync(channelInfo); await command.RespondAsync(channelInfo);
} }
} }
} }
} }

134
SupportChild/Commands/MoveCommand.cs
View file

@ -1,4 +1,4 @@
using System; using System;
using System.Collections.Generic; using System.Collections.Generic;
using System.Linq; using System.Linq;
using System.Threading.Tasks; using System.Threading.Tasks;
@ -13,7 +13,7 @@ namespace SupportChild.Commands
public class MoveCommand : BaseCommandModule public class MoveCommand : BaseCommandModule
{ {
[Command("move")] [Command("move")]
[Description("Move a ticket to another category.")] [Description("Moves a ticket to another category.")]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
@ -29,76 +29,76 @@ namespace SupportChild.Commands
return; return;
} }
// Check if ticket exists in the database // Check if ticket exists in the database
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket)) if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "This channel is not a ticket." Description = "This channel is not a ticket."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
if (string.IsNullOrEmpty(command.RawArgumentString)) if (string.IsNullOrEmpty(command.RawArgumentString))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Error: No category provided." Description = "Error: No category provided."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
IReadOnlyList<DiscordChannel> channels = await command.Guild.GetChannelsAsync(); IReadOnlyList<DiscordChannel> channels = await command.Guild.GetChannelsAsync();
IEnumerable<DiscordChannel> categories = channels.Where(x => x.IsCategory); IEnumerable<DiscordChannel> categories = channels.Where(x => x.IsCategory);
DiscordChannel category = categories.FirstOrDefault(x => x.Name.StartsWith(command.RawArgumentString.Trim(), StringComparison.OrdinalIgnoreCase)); DiscordChannel category = categories.FirstOrDefault(x => x.Name.StartsWith(command.RawArgumentString.Trim(), StringComparison.OrdinalIgnoreCase));
if (category == null) if (category == null)
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Error: Could not find a category by that name." Description = "Error: Could not find a category by that name."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
if (command.Channel.Id == category.Id) if (command.Channel.Id == category.Id)
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Error: The ticket is already in that category." Description = "Error: The ticket is already in that category."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
try try
{ {
await command.Channel.ModifyAsync(modifiedAttributes => modifiedAttributes.Parent = category); await command.Channel.ModifyAsync(modifiedAttributes => modifiedAttributes.Parent = category);
} }
catch (UnauthorizedException) catch (UnauthorizedException)
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Error: Not authorized to move this ticket to that category." Description = "Error: Not authorized to move this ticket to that category."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
DiscordEmbed feedback = new DiscordEmbedBuilder DiscordEmbed feedback = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Ticket was moved to " + category.Mention Description = "Ticket was moved to " + category.Mention
}; };
await command.RespondAsync(feedback); await command.RespondAsync(feedback);
} }
} }
} }

250
SupportChild/Commands/NewCommand.cs
View file

@ -1,4 +1,4 @@
using System; using System;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus; using DSharpPlus;
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
@ -9,142 +9,142 @@ using Microsoft.Extensions.Logging;
namespace SupportChild.Commands namespace SupportChild.Commands
{ {
public class NewCommand : BaseCommandModule public class NewCommand : BaseCommandModule
{ {
[Command("new")] [Command("new")]
[Cooldown(1, 5, CooldownBucketType.User)] [Cooldown(1, 5, CooldownBucketType.User)]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "new")) if (!Config.HasPermission(command.Member, "new"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the new command but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the new command but did not have permission.");
return; return;
} }
// Check if user is blacklisted // Check if user is blacklisted
if (Database.IsBlacklisted(command.User.Id)) if (Database.IsBlacklisted(command.User.Id))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You are banned from opening tickets." Description = "You are banned from opening tickets."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
if (Database.IsOpenTicket(command.Channel.Id)) if (Database.IsOpenTicket(command.Channel.Id))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You cannot use this command in a ticket channel." Description = "You cannot use this command in a ticket channel."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
DiscordChannel category = command.Guild.GetChannel(Config.ticketCategory); DiscordChannel category = command.Guild.GetChannel(Config.ticketCategory);
DiscordChannel ticketChannel; DiscordChannel ticketChannel;
try try
{ {
ticketChannel = await command.Guild.CreateChannelAsync("ticket", ChannelType.Text, category); ticketChannel = await command.Guild.CreateChannelAsync("ticket", ChannelType.Text, category);
} }
catch (Exception) catch (Exception)
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Error occured while creating ticket, " + command.Member.Mention + Description = "Error occured while creating ticket, " + command.Member.Mention +
"!\nIs the channel limit reached in the server or ticket category?" "!\nIs the channel limit reached in the server or ticket category?"
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
if (ticketChannel == null) if (ticketChannel == null)
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Error occured while creating ticket, " + command.Member.Mention + Description = "Error occured while creating ticket, " + command.Member.Mention +
"!\nIs the channel limit reached in the server or ticket category?" "!\nIs the channel limit reached in the server or ticket category?"
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
ulong staffID = 0; ulong staffID = 0;
if (Config.randomAssignment) if (Config.randomAssignment)
{ {
staffID = Database.GetRandomActiveStaff(0)?.userID ?? 0; staffID = Database.GetRandomActiveStaff(0)?.userID ?? 0;
} }
long id = Database.NewTicket(command.Member.Id, staffID, ticketChannel.Id); long id = Database.NewTicket(command.Member.Id, staffID, ticketChannel.Id);
string ticketID = id.ToString("00000"); string ticketID = id.ToString("00000");
await ticketChannel.ModifyAsync(modifiedAttributes => modifiedAttributes.Name = "ticket-" + ticketID); await ticketChannel.ModifyAsync(modifiedAttributes => modifiedAttributes.Name = "ticket-" + ticketID);
await ticketChannel.AddOverwriteAsync(command.Member, Permissions.AccessChannels, Permissions.None); await ticketChannel.AddOverwriteAsync(command.Member, Permissions.AccessChannels, Permissions.None);
await ticketChannel.SendMessageAsync("Hello, " + command.Member.Mention + "!\n" + Config.welcomeMessage); await ticketChannel.SendMessageAsync("Hello, " + command.Member.Mention + "!\n" + Config.welcomeMessage);
// Refreshes the channel as changes were made to it above // Refreshes the channel as changes were made to it above
ticketChannel = command.Guild.GetChannel(ticketChannel.Id); ticketChannel = command.Guild.GetChannel(ticketChannel.Id);
if (staffID != 0) if (staffID != 0)
{ {
DiscordEmbed assignmentMessage = new DiscordEmbedBuilder DiscordEmbed assignmentMessage = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Ticket was randomly assigned to <@" + staffID + ">." Description = "Ticket was randomly assigned to <@" + staffID + ">."
}; };
await ticketChannel.SendMessageAsync(assignmentMessage); await ticketChannel.SendMessageAsync(assignmentMessage);
if (Config.assignmentNotifications) if (Config.assignmentNotifications)
{ {
DiscordEmbed message = new DiscordEmbedBuilder DiscordEmbed message = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "You have been randomly assigned to a newly opened support ticket: " + Description = "You have been randomly assigned to a newly opened support ticket: " +
ticketChannel.Mention ticketChannel.Mention
}; };
try try
{ {
DiscordMember staffMember = await command.Guild.GetMemberAsync(staffID); DiscordMember staffMember = await command.Guild.GetMemberAsync(staffID);
await staffMember.SendMessageAsync(message); await staffMember.SendMessageAsync(message);
} }
catch (NotFoundException) { } catch (NotFoundException) { }
catch (UnauthorizedException) { } catch (UnauthorizedException) { }
} }
} }
DiscordEmbed response = new DiscordEmbedBuilder DiscordEmbed response = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Ticket opened, " + command.Member.Mention + "!\n" + ticketChannel.Mention Description = "Ticket opened, " + command.Member.Mention + "!\n" + ticketChannel.Mention
}; };
await command.RespondAsync(response); await command.RespondAsync(response);
// Log it if the log channel exists // Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel); DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null) if (logChannel != null)
{ {
DiscordEmbed logMessage = new DiscordEmbedBuilder DiscordEmbed logMessage = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Ticket " + ticketChannel.Mention + " opened by " + command.Member.Mention + ".\n", Description = "Ticket " + ticketChannel.Mention + " opened by " + command.Member.Mention + ".\n",
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = "Ticket " + ticketID } Footer = new DiscordEmbedBuilder.EmbedFooter { Text = "Ticket " + ticketID }
}; };
await logChannel.SendMessageAsync(logMessage); await logChannel.SendMessageAsync(logMessage);
} }
} }
} }
} }

312
SupportChild/Commands/RandomAssignCommand.cs
View file

@ -1,4 +1,4 @@
using System; using System;
using System.Collections.Generic; using System.Collections.Generic;
using System.Linq; using System.Linq;
using System.Threading.Tasks; using System.Threading.Tasks;
@ -10,173 +10,173 @@ using Microsoft.Extensions.Logging;
namespace SupportChild.Commands namespace SupportChild.Commands
{ {
public class RandomAssignCommand : BaseCommandModule public class RandomAssignCommand : BaseCommandModule
{ {
[Command("rassign")] [Command("rassign")]
[Description("Randomly assigns a staff member to a ticket.")] [Description("Randomly assigns a staff member to a ticket.")]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArguments) public async Task OnExecute(CommandContext command, [RemainingText] string commandArguments)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "rassign")) if (!Config.HasPermission(command.Member, "rassign"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the rassign command but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the rassign command but did not have permission.");
return; return;
} }
// Check if ticket exists in the database // Check if ticket exists in the database
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket)) if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "This channel is not a ticket." Description = "This channel is not a ticket."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
// Get a random staff member who is verified to have the correct role if applicable // Get a random staff member who is verified to have the correct role if applicable
DiscordMember staffMember = await GetRandomVerifiedStaffMember(command, ticket); DiscordMember staffMember = await GetRandomVerifiedStaffMember(command, ticket);
if (staffMember == null) if (staffMember == null)
{ {
return; return;
} }
// Attempt to assign the staff member to the ticket // Attempt to assign the staff member to the ticket
if (!Database.AssignStaff(ticket, staffMember.Id)) if (!Database.AssignStaff(ticket, staffMember.Id))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Error: Failed to assign " + staffMember.Mention + " to ticket." Description = "Error: Failed to assign " + staffMember.Mention + " to ticket."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
// Respond that the command was successful // Respond that the command was successful
DiscordEmbed feedback = new DiscordEmbedBuilder DiscordEmbed feedback = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Randomly assigned " + staffMember.Mention + " to ticket." Description = "Randomly assigned " + staffMember.Mention + " to ticket."
}; };
await command.RespondAsync(feedback); await command.RespondAsync(feedback);
// Send a notification to the staff member if applicable // Send a notification to the staff member if applicable
if (Config.assignmentNotifications) if (Config.assignmentNotifications)
{ {
try try
{ {
DiscordEmbed message = new DiscordEmbedBuilder DiscordEmbed message = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "You have been randomly assigned to a support ticket: " + command.Channel.Mention Description = "You have been randomly assigned to a support ticket: " + command.Channel.Mention
}; };
await staffMember.SendMessageAsync(message); await staffMember.SendMessageAsync(message);
} }
catch (UnauthorizedException) { } catch (UnauthorizedException) { }
} }
// Log it if the log channel exists // Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel); DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null) if (logChannel != null)
{ {
DiscordEmbed logMessage = new DiscordEmbedBuilder DiscordEmbed logMessage = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = staffMember.Mention + " was assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "." Description = staffMember.Mention + " was assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "."
}; };
await logChannel.SendMessageAsync(logMessage); await logChannel.SendMessageAsync(logMessage);
} }
} }
private async Task<DiscordMember> GetRandomVerifiedStaffMember(CommandContext command, Database.Ticket ticket) private async Task<DiscordMember> GetRandomVerifiedStaffMember(CommandContext command, Database.Ticket ticket)
{ {
if (command.RawArguments.Any()) // An argument was provided, check if this can be parsed into a role if (command.RawArguments.Any()) // An argument was provided, check if this can be parsed into a role
{ {
ulong roleID = 0; ulong roleID = 0;
// Try to parse either discord mention or ID // Try to parse either discord mention or ID
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString); string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
if (!ulong.TryParse(parsedMessage[0], out roleID)) if (!ulong.TryParse(parsedMessage[0], out roleID))
{ {
// Try to find role by name // Try to find role by name
roleID = Utilities.GetRoleByName(command.Guild, command.RawArgumentString)?.Id ?? 0; roleID = Utilities.GetRoleByName(command.Guild, command.RawArgumentString)?.Id ?? 0;
} }
// Check if a role was found // Check if a role was found
if (roleID == 0) if (roleID == 0)
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Could not find a role by that name/ID." Description = "Could not find a role by that name/ID."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return null; return null;
} }
// Check if role rassign should override staff's active status // Check if role rassign should override staff's active status
List<Database.StaffMember> staffMembers = Config.randomAssignRoleOverride List<Database.StaffMember> staffMembers = Config.randomAssignRoleOverride
? Database.GetAllStaff(ticket.assignedStaffID) ? Database.GetAllStaff(ticket.assignedStaffID)
: Database.GetActiveStaff(ticket.assignedStaffID); : Database.GetActiveStaff(ticket.assignedStaffID);
// Randomize the list before checking for roles in order to reduce number of API calls // Randomize the list before checking for roles in order to reduce number of API calls
staffMembers = Utilities.RandomizeList(staffMembers); staffMembers = Utilities.RandomizeList(staffMembers);
// Get the first staff member that has the role // Get the first staff member that has the role
foreach (Database.StaffMember sm in staffMembers) foreach (Database.StaffMember sm in staffMembers)
{ {
try try
{ {
DiscordMember verifiedMember = await command.Guild.GetMemberAsync(sm.userID); DiscordMember verifiedMember = await command.Guild.GetMemberAsync(sm.userID);
if (verifiedMember?.Roles?.Any(role => role.Id == roleID) ?? false) if (verifiedMember?.Roles?.Any(role => role.Id == roleID) ?? false)
{ {
return verifiedMember; return verifiedMember;
} }
} }
catch (Exception e) catch (Exception e)
{ {
command.Client.Logger.Log(LogLevel.Information, e, "Error occured trying to find a staff member in the rassign command."); command.Client.Logger.Log(LogLevel.Information, e, "Error occured trying to find a staff member in the rassign command.");
} }
} }
} }
else // No role was specified, any active staff will be picked else // No role was specified, any active staff will be picked
{ {
Database.StaffMember staffEntry = Database.GetRandomActiveStaff(ticket.assignedStaffID); Database.StaffMember staffEntry = Database.GetRandomActiveStaff(ticket.assignedStaffID);
if (staffEntry == null) if (staffEntry == null)
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Error: There are no other staff members to choose from." Description = "Error: There are no other staff members to choose from."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return null; return null;
} }
// Get the staff member from discord // Get the staff member from discord
try try
{ {
return await command.Guild.GetMemberAsync(staffEntry.userID); return await command.Guild.GetMemberAsync(staffEntry.userID);
} }
catch (NotFoundException) { } catch (NotFoundException) { }
} }
// Send a more generic error if we get to this point and still haven't found the staff member // Send a more generic error if we get to this point and still haven't found the staff member
DiscordEmbed err = new DiscordEmbedBuilder DiscordEmbed err = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Error: Could not find an applicable staff member." Description = "Error: Could not find an applicable staff member."
}; };
await command.RespondAsync(err); await command.RespondAsync(err);
return null; return null;
} }
} }
} }

44
SupportChild/Commands/ReloadCommand.cs
View file

@ -1,4 +1,4 @@
using System; using System;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes; using DSharpPlus.CommandsNext.Attributes;
@ -12,27 +12,27 @@ namespace SupportChild.Commands
[Command("reload")] [Command("reload")]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "reload")) if (!Config.HasPermission(command.Member, "reload"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the reload command but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the reload command but did not have permission.");
return; return;
} }
DiscordEmbed message = new DiscordEmbedBuilder DiscordEmbed message = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Reloading bot application..." Description = "Reloading bot application..."
}; };
await command.RespondAsync(message); await command.RespondAsync(message);
Console.WriteLine("Reloading bot..."); Console.WriteLine("Reloading bot...");
SupportChild.instance.Reload(); SupportChild.instance.Reload();
} }
} }
} }

102
SupportChild/Commands/RemoveMessageCommand.cs
View file

@ -1,4 +1,4 @@
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes; using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using Microsoft.Extensions.Logging; using Microsoft.Extensions.Logging;
@ -10,57 +10,57 @@ using System.Threading.Tasks;
namespace SupportChild.Commands namespace SupportChild.Commands
{ {
public class RemoveMessageCommand : BaseCommandModule public class RemoveMessageCommand : BaseCommandModule
{ {
[Command("removemessage")] [Command("removemessage")]
[Description("Removes a message from the 'say' command.")] [Description("Removes a message from the 'say' command.")]
public async Task OnExecute(CommandContext command, string identifier) public async Task OnExecute(CommandContext command, string identifier)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "removemessage")) if (!Config.HasPermission(command.Member, "removemessage"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the removemessage command but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the removemessage command but did not have permission.");
return; return;
} }
if (!Database.TryGetMessage(identifier.ToLower(), out Database.Message _)) if (!Database.TryGetMessage(identifier.ToLower(), out Database.Message _))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "There is no message with that identifier." Description = "There is no message with that identifier."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
if (Database.RemoveMessage(identifier)) if (Database.RemoveMessage(identifier))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Message removed." Description = "Message removed."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
else else
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Error: Failed removing the message from the database." Description = "Error: Failed removing the message from the database."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
} }
} }
} }

172
SupportChild/Commands/RemoveStaffCommand.cs
View file

@ -1,4 +1,4 @@
using System; using System;
using System.Linq; using System.Linq;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
@ -9,96 +9,96 @@ using MySql.Data.MySqlClient;
namespace SupportChild.Commands namespace SupportChild.Commands
{ {
public class RemoveStaffCommand : BaseCommandModule public class RemoveStaffCommand : BaseCommandModule
{ {
[Command("removestaff")] [Command("removestaff")]
[Cooldown(1, 5, CooldownBucketType.User)] [Cooldown(1, 5, CooldownBucketType.User)]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "removestaff")) if (!Config.HasPermission(command.Member, "removestaff"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the removestaff command but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the removestaff command but did not have permission.");
return; return;
} }
ulong userID; ulong userID;
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString); string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
if (!parsedMessage.Any()) if (!parsedMessage.Any())
{ {
userID = command.Member.Id; userID = command.Member.Id;
} }
else if (!ulong.TryParse(parsedMessage[0], out userID)) else if (!ulong.TryParse(parsedMessage[0], out userID))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Invalid ID/Mention. (Could not convert to numerical)" Description = "Invalid ID/Mention. (Could not convert to numerical)"
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
try try
{ {
await command.Client.GetUserAsync(userID); await command.Client.GetUserAsync(userID);
} }
catch (Exception) catch (Exception)
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Invalid ID/Mention. (Could not find user on Discord)" Description = "Invalid ID/Mention. (Could not find user on Discord)"
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
if (!Database.IsStaff(userID)) if (!Database.IsStaff(userID))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "User is already not registered as staff." Description = "User is already not registered as staff."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
using (MySqlConnection c = Database.GetConnection()) using (MySqlConnection c = Database.GetConnection())
{ {
c.Open(); c.Open();
MySqlCommand deletion = new MySqlCommand(@"DELETE FROM staff WHERE user_id=@user_id", c); MySqlCommand deletion = new MySqlCommand(@"DELETE FROM staff WHERE user_id=@user_id", c);
deletion.Parameters.AddWithValue("@user_id", userID); deletion.Parameters.AddWithValue("@user_id", userID);
deletion.Prepare(); deletion.Prepare();
deletion.ExecuteNonQuery(); deletion.ExecuteNonQuery();
DiscordEmbed message = new DiscordEmbedBuilder DiscordEmbed message = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "User was removed from staff." Description = "User was removed from staff."
}; };
await command.RespondAsync(message); await command.RespondAsync(message);
// Log it if the log channel exists // Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel); DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null) if (logChannel != null)
{ {
DiscordEmbed logMessage = new DiscordEmbedBuilder DiscordEmbed logMessage = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "User was removed from staff.\n", Description = "User was removed from staff.\n",
}; };
await logChannel.SendMessageAsync(logMessage); await logChannel.SendMessageAsync(logMessage);
} }
} }
} }
} }
} }

88
SupportChild/Commands/SayCommand.cs
View file

@ -1,4 +1,4 @@
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes; using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using Microsoft.Extensions.Logging; using Microsoft.Extensions.Logging;
@ -11,7 +11,7 @@ namespace SupportChild.Commands
public class SayCommand : BaseCommandModule public class SayCommand : BaseCommandModule
{ {
[Command("say")] [Command("say")]
[Cooldown(1, 2, CooldownBucketType.User)] [Cooldown(1, 2, CooldownBucketType.Channel)]
[Description("Prints a message with information from staff.")] [Description("Prints a message with information from staff.")]
public async Task OnExecute(CommandContext command, string identifier) public async Task OnExecute(CommandContext command, string identifier)
{ {
@ -47,50 +47,50 @@ namespace SupportChild.Commands
await command.RespondAsync(reply); await command.RespondAsync(reply);
} }
[Command("say")] [Command("say")]
[Cooldown(1, 2.0, CooldownBucketType.Channel)] [Cooldown(1, 2.0, CooldownBucketType.Channel)]
[Description("Prints a list of staff messages.")] [Description("Prints a list of staff messages.")]
public async Task OnExecute(CommandContext command) public async Task OnExecute(CommandContext command)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "say")) if (!Config.HasPermission(command.Member, "say"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the say command but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the say command but did not have permission.");
return; return;
} }
List<Database.Message> messages = Database.GetAllMessages(); List<Database.Message> messages = Database.GetAllMessages();
if (!messages.Any()) if (!messages.Any())
{ {
DiscordEmbed error = new DiscordEmbedBuilder() DiscordEmbed error = new DiscordEmbedBuilder()
.WithColor(DiscordColor.Red) .WithColor(DiscordColor.Red)
.WithDescription("There are no messages registered."); .WithDescription("There are no messages registered.");
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
List<string> listItems = new List<string>(); List<string> listItems = new List<string>();
foreach (Database.Message message in messages) foreach (Database.Message message in messages)
{ {
listItems.Add("**" + message.identifier + "** Added by <@" + message.userID + ">\n"); listItems.Add("**" + message.identifier + "** Added by <@" + message.userID + ">\n");
} }
LinkedList<string> listMessages = Utilities.ParseListIntoMessages(listItems); LinkedList<string> listMessages = Utilities.ParseListIntoMessages(listItems);
foreach (string listMessage in listMessages) foreach (string listMessage in listMessages)
{ {
DiscordEmbed channelInfo = new DiscordEmbedBuilder() DiscordEmbed channelInfo = new DiscordEmbedBuilder()
.WithTitle("Available messages: ") .WithTitle("Available messages: ")
.WithColor(DiscordColor.Green) .WithColor(DiscordColor.Green)
.WithDescription(listMessage); .WithDescription(listMessage);
await command.RespondAsync(channelInfo); await command.RespondAsync(channelInfo);
} }
} }
} }
} }

76
SupportChild/Commands/SetSummaryCommand.cs
View file

@ -1,4 +1,4 @@
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes; using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
@ -13,51 +13,51 @@ namespace SupportChild.Commands
[Cooldown(1, 5, CooldownBucketType.User)] [Cooldown(1, 5, CooldownBucketType.User)]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "setsummary")) if (!Config.HasPermission(command.Member, "setsummary"))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "You do not have permission to use this command."
};
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the setsummary command but did not have permission.");
return;
}
ulong channelID = command.Channel.Id;
// Check if ticket exists in the database
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "This channel is not a ticket." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; command.Client.Logger.Log(LogLevel.Information, "User tried to use the setsummary command but did not have permission.");
return;
} }
string sumarry = command.Message.Content.Replace(Config.prefix + "setsummary", "").Trim(); ulong channelID = command.Channel.Id;
// Check if ticket exists in the database
using (MySqlConnection c = Database.GetConnection()) if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
{ {
c.Open(); DiscordEmbed error = new DiscordEmbedBuilder
MySqlCommand update = new MySqlCommand(@"UPDATE tickets SET summary = @summary WHERE channel_id = @channel_id", c);
update.Parameters.AddWithValue("@summary", sumarry);
update.Parameters.AddWithValue("@channel_id", channelID);
update.Prepare();
update.ExecuteNonQuery();
update.Dispose();
DiscordEmbed message = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Red,
Description = "Summary set." Description = "This channel is not a ticket."
}; };
await command.RespondAsync(message); await command.RespondAsync(error);
return;
} }
}
string summary = command.Message.Content.Replace(Config.prefix + "setsummary", "").Trim();
using (MySqlConnection c = Database.GetConnection())
{
c.Open();
MySqlCommand update = new MySqlCommand(@"UPDATE tickets SET summary = @summary WHERE channel_id = @channel_id", c);
update.Parameters.AddWithValue("@summary", summary);
update.Parameters.AddWithValue("@channel_id", channelID);
update.Prepare();
update.ExecuteNonQuery();
update.Dispose();
DiscordEmbed message = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Summary set."
};
await command.RespondAsync(message);
}
}
} }
} }

162
SupportChild/Commands/SetTicketCommand.cs
View file

@ -1,4 +1,4 @@
using System.Linq; using System.Linq;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes; using DSharpPlus.CommandsNext.Attributes;
@ -8,91 +8,91 @@ using MySql.Data.MySqlClient;
namespace SupportChild.Commands namespace SupportChild.Commands
{ {
public class SetTicketCommand : BaseCommandModule public class SetTicketCommand : BaseCommandModule
{ {
[Command("setticket")] [Command("setticket")]
[Description("Turns a channel into a ticket, warning: this will let anyone with write access delete the channel using the close command.")] [Description("Turns a channel into a ticket, warning: this will let anyone with write access delete the channel using the close command.")]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
using (MySqlConnection c = Database.GetConnection()) using (MySqlConnection c = Database.GetConnection())
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "setticket")) if (!Config.HasPermission(command.Member, "setticket"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the setticket command but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the setticket command but did not have permission.");
return; return;
} }
// Check if ticket exists in the database // Check if ticket exists in the database
if (Database.IsOpenTicket(command.Channel.Id)) if (Database.IsOpenTicket(command.Channel.Id))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "This channel is already a ticket." Description = "This channel is already a ticket."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
ulong userID; ulong userID;
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString); string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
if (!parsedMessage.Any()) if (!parsedMessage.Any())
{ {
userID = command.Member.Id; userID = command.Member.Id;
} }
else if (!ulong.TryParse(parsedMessage[0], out userID)) else if (!ulong.TryParse(parsedMessage[0], out userID))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Invalid ID/Mention. (Could not convert to numerical)" Description = "Invalid ID/Mention. (Could not convert to numerical)"
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
DiscordUser user = await command.Client.GetUserAsync(userID); DiscordUser user = await command.Client.GetUserAsync(userID);
if (user == null) if (user == null)
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Invalid ID/Mention." Description = "Invalid ID/Mention."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
long id = Database.NewTicket(userID, 0, command.Channel.Id); long id = Database.NewTicket(userID, 0, command.Channel.Id);
string ticketID = id.ToString("00000"); string ticketID = id.ToString("00000");
DiscordEmbed message = new DiscordEmbedBuilder DiscordEmbed message = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Channel has been designated ticket " + ticketID + "." Description = "Channel has been designated ticket " + ticketID + "."
}; };
await command.RespondAsync(message); await command.RespondAsync(message);
// Log it if the log channel exists // Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel); DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null) if (logChannel != null)
{ {
DiscordEmbed logMessage = new DiscordEmbedBuilder DiscordEmbed logMessage = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = command.Channel.Mention + " has been designated ticket " + ticketID + " by " + command.Member.Mention + "." Description = command.Channel.Mention + " has been designated ticket " + ticketID + " by " + command.Member.Mention + "."
}; };
await logChannel.SendMessageAsync(logMessage); await logChannel.SendMessageAsync(logMessage);
} }
} }
} }
} }
} }

62
SupportChild/Commands/StatusCommand.cs
View file

@ -1,4 +1,4 @@
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes; using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
@ -6,36 +6,36 @@ using Microsoft.Extensions.Logging;
namespace SupportChild.Commands namespace SupportChild.Commands
{ {
public class StatusCommand : BaseCommandModule public class StatusCommand : BaseCommandModule
{ {
[Command("status")] [Command("status")]
[Cooldown(1, 5, CooldownBucketType.User)] [Cooldown(1, 5, CooldownBucketType.User)]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "status")) if (!Config.HasPermission(command.Member, "status"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the status command but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the status command but did not have permission.");
return; return;
} }
long openTickets = Database.GetNumberOfTickets(); long openTickets = Database.GetNumberOfTickets();
long closedTickets = Database.GetNumberOfClosedTickets(); long closedTickets = Database.GetNumberOfClosedTickets();
DiscordEmbed botInfo = new DiscordEmbedBuilder() DiscordEmbed botInfo = new DiscordEmbedBuilder()
.WithAuthor("EmotionChild/SupportChild @ GitHub", "https://github.com/EmotionChild/SupportChild", "https://cdn.discordapp.com/attachments/765441543100170271/919729931922051072/Ellise_Concept_2.png") .WithAuthor("EmotionChild/SupportChild @ GitHub", "https://github.com/EmotionChild/SupportChild", "https://cdn.emotionchild.com/Ellie.png")
.WithTitle("Bot information") .WithTitle("Bot information")
.WithColor(DiscordColor.Cyan) .WithColor(DiscordColor.Cyan)
.AddField("Version:", SupportChild.GetVersion(), false) .AddField("Version:", SupportChild.GetVersion(), false)
.AddField("Open tickets:", openTickets + "", true) .AddField("Open tickets:", openTickets + "", true)
.AddField("Closed tickets (1.1.0+ tickets only):", closedTickets + " ", true); .AddField("Closed tickets (1.1.0+ tickets only):", closedTickets + " ", true);
await command.RespondAsync(botInfo); await command.RespondAsync(botInfo);
} }
} }
} }

84
SupportChild/Commands/SummaryCommand.cs
View file

@ -1,4 +1,4 @@
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes; using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
@ -6,46 +6,46 @@ using Microsoft.Extensions.Logging;
namespace SupportChild.Commands namespace SupportChild.Commands
{ {
public class SummaryCommand : BaseCommandModule public class SummaryCommand : BaseCommandModule
{ {
[Command("summary")] [Command("summary")]
[Cooldown(1, 5, CooldownBucketType.User)] [Cooldown(1, 5, CooldownBucketType.User)]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "summary")) if (!Config.HasPermission(command.Member, "summary"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the summary command but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the summary command but did not have permission.");
return; return;
} }
if (Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket)) if (Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
{ {
DiscordEmbed channelInfo = new DiscordEmbedBuilder() DiscordEmbed channelInfo = new DiscordEmbedBuilder()
.WithTitle("Channel information") .WithTitle("Channel information")
.WithColor(DiscordColor.Cyan) .WithColor(DiscordColor.Cyan)
.AddField("Ticket number:", ticket.id.ToString(), true) .AddField("Ticket number:", ticket.id.ToString(), true)
.AddField("Ticket creator:", $"<@{ticket.creatorID}>", true) .AddField("Ticket creator:", $"<@{ticket.creatorID}>", true)
.AddField("Assigned staff:", ticket.assignedStaffID == 0 ? "Unassigned." : $"<@{ticket.assignedStaffID}>", true) .AddField("Assigned staff:", ticket.assignedStaffID == 0 ? "Unassigned." : $"<@{ticket.assignedStaffID}>", true)
.AddField("Creation time:", ticket.createdTime.ToString(Config.timestampFormat), true) .AddField("Creation time:", ticket.createdTime.ToString(Config.timestampFormat), true)
.AddField("Summary:", string.IsNullOrEmpty(ticket.summary) ? "No summary." : ticket.summary, false); .AddField("Summary:", string.IsNullOrEmpty(ticket.summary) ? "No summary." : ticket.summary, false);
await command.RespondAsync(channelInfo); await command.RespondAsync(channelInfo);
} }
else else
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "This channel is not a ticket." Description = "This channel is not a ticket."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
} }
} }
} }
} }

4
SupportChild/Commands/ToggleActiveCommand.cs
View file

@ -1,4 +1,4 @@
using System.Linq; using System.Linq;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes; using DSharpPlus.CommandsNext.Attributes;
@ -68,7 +68,7 @@ namespace SupportChild.Commands
DiscordEmbed message = new DiscordEmbedBuilder DiscordEmbed message = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Green,
Description = staffMember.active ? "Staff member is now set as inactive and will no longer be randomly assigned any support tickets." : "Staff member is now set as active and will be randomly assigned support tickets again." Description = staffMember.active ? "Staff member is now set as inactive and will no longer be randomly assigned any support tickets." : "Staff member is now set as active and will be randomly assigned support tickets again."
}; };
await command.RespondAsync(message); await command.RespondAsync(message);

262
SupportChild/Commands/TranscriptCommand.cs
View file

@ -1,4 +1,4 @@
using System; using System;
using System.Collections.Generic; using System.Collections.Generic;
using System.IO; using System.IO;
using System.Threading.Tasks; using System.Threading.Tasks;
@ -25,148 +25,148 @@ namespace SupportChild.Commands
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the transcript but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the transcript command but did not have permission.");
return; return;
} }
Database.Ticket ticket; Database.Ticket ticket;
string strippedMessage = command.Message.Content.Replace(Config.prefix, ""); string strippedMessage = command.Message.Content.Replace(Config.prefix, "");
string[] parsedMessage = strippedMessage.Replace("<@!", "").Replace("<@", "").Replace(">", "").Split(); string[] parsedMessage = strippedMessage.Replace("<@!", "").Replace("<@", "").Replace(">", "").Split();
// If there are no arguments use current channel // If there are no arguments use current channel
if (parsedMessage.Length < 2) if (parsedMessage.Length < 2)
{ {
if (Database.TryGetOpenTicket(command.Channel.Id, out ticket)) if (Database.TryGetOpenTicket(command.Channel.Id, out ticket))
{ {
try try
{ {
await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id); await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id);
} }
catch (Exception) catch (Exception)
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "ERROR: Could not save transcript file. Aborting..." Description = "ERROR: Could not save transcript file. Aborting..."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
throw; throw;
} }
} }
else else
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "This channel is not a ticket." Description = "This channel is not a ticket."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
} }
else else
{ {
// Check if argument is numerical, if not abort // Check if argument is numerical, if not abort
if (!uint.TryParse(parsedMessage[1], out uint ticketID)) if (!uint.TryParse(parsedMessage[1], out uint ticketID))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Argument must be a number." Description = "Argument must be a number."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
// If the ticket is still open, generate a new fresh transcript // If the ticket is still open, generate a new fresh transcript
if (Database.TryGetOpenTicketByID(ticketID, out ticket) && ticket?.creatorID == command.Member.Id) if (Database.TryGetOpenTicketByID(ticketID, out ticket) && ticket?.creatorID == command.Member.Id)
{ {
try try
{ {
await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id); await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id);
} }
catch (Exception) catch (Exception)
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "ERROR: Could not save transcript file. Aborting..." Description = "ERROR: Could not save transcript file. Aborting..."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
throw; throw;
} }
} }
// If there is no open or closed ticket, send an error. If there is a closed ticket we will simply use the old transcript from when the ticket was closed. // If there is no open or closed ticket, send an error. If there is a closed ticket we will simply use the old transcript from when the ticket was closed.
else if (!Database.TryGetClosedTicket(ticketID, out ticket) || (ticket?.creatorID != command.Member.Id && !Database.IsStaff(command.Member.Id))) else if (!Database.TryGetClosedTicket(ticketID, out ticket) || ticket?.creatorID != command.Member.Id && !Database.IsStaff(command.Member.Id))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Could not find a closed ticket with that number which you opened." + (Config.HasPermission(command.Member, "list") ? "\n(Use the " + Config.prefix + "list command to see all your tickets)" : "") Description = "Could not find a closed ticket with that number which you opened." + (Config.HasPermission(command.Member, "list") ? "\n(Use the " + Config.prefix + "list command to see all your tickets)" : "")
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
} }
// Log it if the log channel exists // Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel); DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null) if (logChannel != null)
{ {
DiscordEmbed embed = new DiscordEmbedBuilder DiscordEmbed embed = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Ticket " + ticket.id.ToString("00000") + " transcript generated by " + command.Member.Mention + ".\n", Description = "Ticket " + ticket.id.ToString("00000") + " transcript generated by " + command.Member.Mention + ".\n",
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + command.Channel.Name } Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + command.Channel.Name }
}; };
using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read)) using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
{ {
DiscordMessageBuilder message = new DiscordMessageBuilder(); DiscordMessageBuilder message = new DiscordMessageBuilder();
message.WithEmbed(embed); message.WithEmbed(embed);
message.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } }); message.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
await logChannel.SendMessageAsync(message); await logChannel.SendMessageAsync(message);
} }
} }
try try
{ {
// Send transcript privately // Send transcript privately
DiscordEmbed directMessageEmbed = new DiscordEmbedBuilder DiscordEmbed directMessageEmbed = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Transcript generated, " + command.Member.Mention + "!\n" Description = "Transcript generated, " + command.Member.Mention + "!\n"
}; };
using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read)) using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
{ {
DiscordMessageBuilder directMessage = new DiscordMessageBuilder(); DiscordMessageBuilder directMessage = new DiscordMessageBuilder();
directMessage.WithEmbed(directMessageEmbed); directMessage.WithEmbed(directMessageEmbed);
directMessage.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } }); directMessage.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
await command.Member.SendMessageAsync(directMessage); await command.Member.SendMessageAsync(directMessage);
} }
// Respond to message directly // Respond to message directly
DiscordEmbed response = new DiscordEmbedBuilder DiscordEmbed response = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Transcript sent, " + command.Member.Mention + "!\n" Description = "Transcript sent, " + command.Member.Mention + "!\n"
}; };
await command.RespondAsync(response); await command.RespondAsync(response);
} }
catch (UnauthorizedException) catch (UnauthorizedException)
{ {
// Send transcript privately // Send transcript privately
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Not allowed to send direct message to you, " + command.Member.Mention + ", please check your privacy settings.\n" Description = "Not allowed to send direct message to you, " + command.Member.Mention + ", please check your privacy settings.\n"
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
} }
} }
} }
} }

108
SupportChild/Commands/UnassignCommand.cs
View file

@ -1,4 +1,4 @@
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes; using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
@ -11,61 +11,61 @@ namespace SupportChild.Commands
[Command("unassign")] [Command("unassign")]
[Description("Unassigns a staff member from a ticket.")] [Description("Unassigns a staff member from a ticket.")]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "unassign")) if (!Config.HasPermission(command.Member, "unassign"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the unassign command but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the unassign command but did not have permission.");
return; return;
} }
// Check if ticket exists in the database // Check if ticket exists in the database
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket)) if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "This channel is not a ticket." Description = "This channel is not a ticket."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
if (!Database.UnassignStaff(ticket)) if (!Database.UnassignStaff(ticket))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Error: Failed to unassign staff from ticket." Description = "Error: Failed to unassign staff from ticket."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
DiscordEmbed message = new DiscordEmbedBuilder DiscordEmbed message = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Unassigned staff from ticket." Description = "Unassigned staff from ticket."
}; };
await command.RespondAsync(message); await command.RespondAsync(message);
// Log it if the log channel exists // Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel); DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null) if (logChannel != null)
{ {
DiscordEmbed logMessage = new DiscordEmbedBuilder DiscordEmbed logMessage = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Staff was unassigned from " + command.Channel.Mention + " by " + command.Member.Mention + "." Description = "Staff was unassigned from " + command.Channel.Mention + " by " + command.Member.Mention + "."
}; };
await logChannel.SendMessageAsync(logMessage); await logChannel.SendMessageAsync(logMessage);
} }
} }
} }
} }

6
SupportChild/Commands/UnblacklistCommand.cs
View file

@ -1,4 +1,4 @@
using System; using System;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes; using DSharpPlus.CommandsNext.Attributes;
@ -11,7 +11,7 @@ namespace SupportChild.Commands
public class UnblacklistCommand : BaseCommandModule public class UnblacklistCommand : BaseCommandModule
{ {
[Command("unblacklist")] [Command("unblacklist")]
[Description("Un-blacklists a user from from opening tickets.")] [Description("Un-blacklists a user from opening tickets.")]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
@ -84,7 +84,7 @@ namespace SupportChild.Commands
} }
catch (Exception) catch (Exception)
{ {
DiscordEmbed message = new DiscordEmbedBuilder() DiscordEmbed message = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Error occured while removing " + blacklistedUser.Mention + " from blacklist." Description = "Error occured while removing " + blacklistedUser.Mention + " from blacklist."

116
SupportChild/Commands/UnsetTicketCommand.cs
View file

@ -1,4 +1,4 @@
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext; using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes; using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
@ -7,64 +7,64 @@ using MySql.Data.MySqlClient;
namespace SupportChild.Commands namespace SupportChild.Commands
{ {
public class UnsetTicketCommand : BaseCommandModule public class UnsetTicketCommand : BaseCommandModule
{ {
[Command("unsetticket")] [Command("unsetticket")]
[Description( [Description(
"Deletes a channel from the ticket system without deleting the channel.")] "Deletes a channel from the ticket system without deleting the channel.")]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
using (MySqlConnection c = Database.GetConnection()) using (MySqlConnection c = Database.GetConnection())
{ {
// Check if the user has permission to use this command. // Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "unsetticket")) if (!Config.HasPermission(command.Member, "unsetticket"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "You do not have permission to use this command."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the unsetticket command but did not have permission."); command.Client.Logger.Log(LogLevel.Information, "User tried to use the unsetticket command but did not have permission.");
return; return;
} }
// Check if ticket exists in the database // Check if ticket exists in the database
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket)) if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "This channel is not a ticket." Description = "This channel is not a ticket."
}; };
await command.RespondAsync(error); await command.RespondAsync(error);
return; return;
} }
c.Open(); c.Open();
MySqlCommand deletion = new MySqlCommand(@"DELETE FROM tickets WHERE channel_id=@channel_id", c); MySqlCommand deletion = new MySqlCommand(@"DELETE FROM tickets WHERE channel_id=@channel_id", c);
deletion.Parameters.AddWithValue("@channel_id", command.Channel.Id); deletion.Parameters.AddWithValue("@channel_id", command.Channel.Id);
deletion.Prepare(); deletion.Prepare();
deletion.ExecuteNonQuery(); deletion.ExecuteNonQuery();
DiscordEmbed message = new DiscordEmbedBuilder DiscordEmbed message = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Channel has been undesignated as a ticket." Description = "Channel has been undesignated as a ticket."
}; };
await command.RespondAsync(message); await command.RespondAsync(message);
// Log it if the log channel exists // Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel); DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null) if (logChannel != null)
{ {
DiscordEmbed logMessage = new DiscordEmbedBuilder DiscordEmbed logMessage = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = command.Channel.Mention + " has been undesignated as a ticket by " + command.Member.Mention + "." Description = command.Channel.Mention + " has been undesignated as a ticket by " + command.Member.Mention + "."
}; };
await logChannel.SendMessageAsync(logMessage); await logChannel.SendMessageAsync(logMessage);
} }
} }
} }
} }
} }

230
SupportChild/Config.cs
View file

@ -1,4 +1,4 @@
using System; using System;
using System.Collections.Generic; using System.Collections.Generic;
using System.IO; using System.IO;
using System.Linq; using System.Linq;
@ -10,134 +10,134 @@ using YamlDotNet.Serialization;
namespace SupportChild namespace SupportChild
{ {
internal static class Config internal static class Config
{ {
internal static string token = ""; internal static string token = "";
internal static string prefix = ""; internal static string prefix = "";
internal static ulong logChannel; internal static ulong logChannel;
internal static ulong ticketCategory; internal static ulong ticketCategory;
internal static ulong reactionMessage; internal static ulong reactionMessage;
internal static string welcomeMessage = ""; internal static string welcomeMessage = "";
internal static string logLevel = "Information"; internal static string logLevel = "Information";
internal static string timestampFormat = "yyyy-MMM-dd HH:mm"; internal static string timestampFormat = "yyyy-MMM-dd HH:mm";
internal static bool randomAssignment = false; internal static bool randomAssignment = false;
internal static bool randomAssignRoleOverride = false; // TODO: Implement internal static bool randomAssignRoleOverride = false; // TODO: Implement
internal static string presenceType = "Playing"; internal static string presenceType = "Playing";
internal static string presenceText = ""; internal static string presenceText = "";
internal static bool ticketUpdatedNotifications = false; internal static bool ticketUpdatedNotifications = false;
internal static double ticketUpdatedNotificationDelay = 0.0; internal static double ticketUpdatedNotificationDelay = 0.0;
internal static bool assignmentNotifications = false; internal static bool assignmentNotifications = false;
internal static bool closingNotifications = false; internal static bool closingNotifications = false;
internal static string hostName = "127.0.0.1"; internal static string hostName = "127.0.0.1";
internal static int port = 3306; internal static int port = 3306;
internal static string database = "supportbot"; internal static string database = "supportbot";
internal static string username = "supportbot"; internal static string username = "supportbot";
internal static string password = ""; internal static string password = "";
private static readonly Dictionary<string, ulong[]> permissions = new Dictionary<string, ulong[]> private static readonly Dictionary<string, ulong[]> permissions = new Dictionary<string, ulong[]>
{ {
// Public commands // Public commands
{ "close", new ulong[]{ } }, { "close", new ulong[]{ } },
{ "list", new ulong[]{ } }, { "list", new ulong[]{ } },
{ "new", new ulong[]{ } }, { "new", new ulong[]{ } },
{ "say", new ulong[]{ } }, { "say", new ulong[]{ } },
{ "status", new ulong[]{ } }, { "status", new ulong[]{ } },
{ "summary", new ulong[]{ } }, { "summary", new ulong[]{ } },
{ "transcript", new ulong[]{ } }, { "transcript", new ulong[]{ } },
// Moderator commands // Moderator commands
{ "add", new ulong[]{ } }, { "add", new ulong[]{ } },
{ "addmessage", new ulong[]{ } }, { "addmessage", new ulong[]{ } },
{ "assign", new ulong[]{ } }, { "assign", new ulong[]{ } },
{ "blacklist", new ulong[]{ } }, { "blacklist", new ulong[]{ } },
{ "listassigned", new ulong[]{ } }, { "listassigned", new ulong[]{ } },
{ "listoldest", new ulong[]{ } }, { "listoldest", new ulong[]{ } },
{ "listunassigned", new ulong[]{ } }, { "listunassigned", new ulong[]{ } },
{ "move", new ulong[]{ } }, { "move", new ulong[]{ } },
{ "rassign", new ulong[]{ } }, { "rassign", new ulong[]{ } },
{ "removemessage", new ulong[]{ } }, { "removemessage", new ulong[]{ } },
{ "setsummary", new ulong[]{ } }, { "setsummary", new ulong[]{ } },
{ "toggleactive", new ulong[]{ } }, { "toggleactive", new ulong[]{ } },
{ "unassign", new ulong[]{ } }, { "unassign", new ulong[]{ } },
{ "unblacklist", new ulong[]{ } }, { "unblacklist", new ulong[]{ } },
// Admin commands // Admin commands
{ "addstaff", new ulong[]{ } }, { "addstaff", new ulong[]{ } },
{ "reload", new ulong[]{ } }, { "reload", new ulong[]{ } },
{ "removestaff", new ulong[]{ } }, { "removestaff", new ulong[]{ } },
{ "setticket", new ulong[]{ } }, { "setticket", new ulong[]{ } },
{ "unsetticket", new ulong[]{ } }, { "unsetticket", new ulong[]{ } },
}; };
public static void LoadConfig() public static void LoadConfig()
{ {
// Writes default config to file if it does not already exist // Writes default config to file if it does not already exist
if (!File.Exists("./config.yml")) if (!File.Exists("./config.yml"))
{ {
File.WriteAllText("./config.yml", Encoding.UTF8.GetString(Resources.default_config)); File.WriteAllText("./config.yml", Encoding.UTF8.GetString(Resources.default_config));
} }
// Reads config contents into FileStream // Reads config contents into FileStream
FileStream stream = File.OpenRead("./config.yml"); FileStream stream = File.OpenRead("./config.yml");
// Converts the FileStream into a YAML object // Converts the FileStream into a YAML object
IDeserializer deserializer = new DeserializerBuilder().Build(); IDeserializer deserializer = new DeserializerBuilder().Build();
object yamlObject = deserializer.Deserialize(new StreamReader(stream)); object yamlObject = deserializer.Deserialize(new StreamReader(stream));
// Converts the YAML object into a JSON object as the YAML ones do not support traversal or selection of nodes by name // Converts the YAML object into a JSON object as the YAML ones do not support traversal or selection of nodes by name
ISerializer serializer = new SerializerBuilder().JsonCompatible().Build(); ISerializer serializer = new SerializerBuilder().JsonCompatible().Build();
JObject json = JObject.Parse(serializer.Serialize(yamlObject)); JObject json = JObject.Parse(serializer.Serialize(yamlObject));
// Sets up the bot // Sets up the bot
token = json.SelectToken("bot.token").Value<string>() ?? ""; token = json.SelectToken("bot.token").Value<string>() ?? "";
prefix = json.SelectToken("bot.prefix").Value<string>() ?? ""; prefix = json.SelectToken("bot.prefix").Value<string>() ?? "";
logChannel = json.SelectToken("bot.log-channel").Value<ulong>(); logChannel = json.SelectToken("bot.log-channel").Value<ulong>();
ticketCategory = json.SelectToken("bot.ticket-category")?.Value<ulong>() ?? 0; ticketCategory = json.SelectToken("bot.ticket-category")?.Value<ulong>() ?? 0;
reactionMessage = json.SelectToken("bot.reaction-message")?.Value<ulong>() ?? 0; reactionMessage = json.SelectToken("bot.reaction-message")?.Value<ulong>() ?? 0;
welcomeMessage = json.SelectToken("bot.welcome-message").Value<string>() ?? ""; welcomeMessage = json.SelectToken("bot.welcome-message").Value<string>() ?? "";
logLevel = json.SelectToken("bot.console-log-level").Value<string>() ?? ""; logLevel = json.SelectToken("bot.console-log-level").Value<string>() ?? "";
timestampFormat = json.SelectToken("bot.timestamp-format").Value<string>() ?? "yyyy-MM-dd HH:mm"; timestampFormat = json.SelectToken("bot.timestamp-format").Value<string>() ?? "yyyy-MM-dd HH:mm";
randomAssignment = json.SelectToken("bot.random-assignment")?.Value<bool>() ?? false; randomAssignment = json.SelectToken("bot.random-assignment")?.Value<bool>() ?? false;
randomAssignRoleOverride = json.SelectToken("bot.random-assign-role-override")?.Value<bool>() ?? false; randomAssignRoleOverride = json.SelectToken("bot.random-assign-role-override")?.Value<bool>() ?? false;
presenceType = json.SelectToken("bot.presence-type")?.Value<string>() ?? "Playing"; presenceType = json.SelectToken("bot.presence-type")?.Value<string>() ?? "Playing";
presenceText = json.SelectToken("bot.presence-text")?.Value<string>() ?? ""; presenceText = json.SelectToken("bot.presence-text")?.Value<string>() ?? "";
ticketUpdatedNotifications = json.SelectToken("notifications.ticket-updated")?.Value<bool>() ?? false; ticketUpdatedNotifications = json.SelectToken("notifications.ticket-updated")?.Value<bool>() ?? false;
ticketUpdatedNotificationDelay = json.SelectToken("notifications.ticket-updated-delay")?.Value<double>() ?? 0.0; ticketUpdatedNotificationDelay = json.SelectToken("notifications.ticket-updated-delay")?.Value<double>() ?? 0.0;
assignmentNotifications = json.SelectToken("notifications.assignment")?.Value<bool>() ?? false; assignmentNotifications = json.SelectToken("notifications.assignment")?.Value<bool>() ?? false;
closingNotifications = json.SelectToken("notifications.closing")?.Value<bool>() ?? false; closingNotifications = json.SelectToken("notifications.closing")?.Value<bool>() ?? false;
// Reads database info // Reads database info
hostName = json.SelectToken("database.address")?.Value<string>() ?? ""; hostName = json.SelectToken("database.address")?.Value<string>() ?? "";
port = json.SelectToken("database.port")?.Value<int>() ?? 3306; port = json.SelectToken("database.port")?.Value<int>() ?? 3306;
database = json.SelectToken("database.name")?.Value<string>() ?? "supportbot"; database = json.SelectToken("database.name")?.Value<string>() ?? "supportbot";
username = json.SelectToken("database.user")?.Value<string>() ?? "supportbot"; username = json.SelectToken("database.user")?.Value<string>() ?? "supportbot";
password = json.SelectToken("database.password")?.Value<string>() ?? ""; password = json.SelectToken("database.password")?.Value<string>() ?? "";
timestampFormat = timestampFormat.Trim(); timestampFormat = timestampFormat.Trim();
foreach (KeyValuePair<string, ulong[]> node in permissions.ToList()) foreach (KeyValuePair<string, ulong[]> node in permissions.ToList())
{ {
try try
{ {
permissions[node.Key] = json.SelectToken("permissions." + node.Key).Value<JArray>().Values<ulong>().ToArray(); permissions[node.Key] = json.SelectToken("permissions." + node.Key).Value<JArray>().Values<ulong>().ToArray();
} }
catch (ArgumentNullException) catch (ArgumentNullException)
{ {
Console.WriteLine("Permission node '" + node.Key + "' was not found in the config, using default value: []"); Console.WriteLine("Permission node '" + node.Key + "' was not found in the config, using default value: []");
} }
} }
} }
/// <summary> /// <summary>
/// Checks whether a user has a specific permission. /// Checks whether a user has a specific permission.
/// </summary> /// </summary>
/// <param name="member">The Discord user to check.</param> /// <param name="member">The Discord user to check.</param>
/// <param name="permission">The permission name to check.</param> /// <param name="permission">The permission name to check.</param>
/// <returns></returns> /// <returns></returns>
public static bool HasPermission(DiscordMember member, string permission) public static bool HasPermission(DiscordMember member, string permission)
{ {
return member.Roles.Any(role => permissions[permission].Contains(role.Id)) || permissions[permission].Contains(member.Guild.Id); return member.Roles.Any(role => permissions[permission].Contains(role.Id)) || permissions[permission].Contains(member.Guild.Id);
} }
} }
} }

1254
SupportChild/Database.cs
View file

File diff suppressed because it is too large Load diff

510
SupportChild/EventHandler.cs
View file

@ -12,296 +12,296 @@ using Microsoft.Extensions.Logging;
namespace SupportChild namespace SupportChild
{ {
internal class EventHandler internal class EventHandler
{ {
private DiscordClient discordClient; private DiscordClient discordClient;
//DateTime for the end of the cooldown //DateTime for the end of the cooldown
private static Dictionary<ulong, DateTime> reactionTicketCooldowns = new Dictionary<ulong, DateTime>(); private static Dictionary<ulong, DateTime> reactionTicketCooldowns = new Dictionary<ulong, DateTime>();
public EventHandler(DiscordClient client) public EventHandler(DiscordClient client)
{ {
this.discordClient = client; discordClient = client;
} }
internal Task OnReady(DiscordClient client, ReadyEventArgs e) internal Task OnReady(DiscordClient client, ReadyEventArgs e)
{ {
discordClient.Logger.Log(LogLevel.Information, "Client is ready to process events."); discordClient.Logger.Log(LogLevel.Information, "Client is ready to process events.");
// Checking activity type // Checking activity type
if (!Enum.TryParse(Config.presenceType, true, out ActivityType activityType)) if (!Enum.TryParse(Config.presenceType, true, out ActivityType activityType))
{ {
Console.WriteLine("Presence type '" + Config.presenceType + "' invalid, using 'Playing' instead."); Console.WriteLine("Presence type '" + Config.presenceType + "' invalid, using 'Playing' instead.");
activityType = ActivityType.Playing; activityType = ActivityType.Playing;
} }
this.discordClient.UpdateStatusAsync(new DiscordActivity(Config.presenceText, activityType), UserStatus.Online); discordClient.UpdateStatusAsync(new DiscordActivity(Config.presenceText, activityType), UserStatus.Online);
return Task.CompletedTask; return Task.CompletedTask;
} }
internal Task OnGuildAvailable(DiscordClient client, GuildCreateEventArgs e) internal Task OnGuildAvailable(DiscordClient client, GuildCreateEventArgs e)
{ {
discordClient.Logger.Log(LogLevel.Information, $"Guild available: {e.Guild.Name}"); discordClient.Logger.Log(LogLevel.Information, $"Guild available: {e.Guild.Name}");
IReadOnlyDictionary<ulong, DiscordRole> roles = e.Guild.Roles; IReadOnlyDictionary<ulong, DiscordRole> roles = e.Guild.Roles;
foreach ((ulong roleID, DiscordRole role) in roles) foreach ((ulong roleID, DiscordRole role) in roles)
{ {
discordClient.Logger.Log(LogLevel.Information, role.Name.PadRight(40, '.') + roleID); discordClient.Logger.Log(LogLevel.Information, role.Name.PadRight(40, '.') + roleID);
} }
return Task.CompletedTask; return Task.CompletedTask;
} }
internal Task OnClientError(DiscordClient client, ClientErrorEventArgs e) internal Task OnClientError(DiscordClient client, ClientErrorEventArgs e)
{ {
discordClient.Logger.Log(LogLevel.Error, $"Exception occured: {e.Exception.GetType()}: {e.Exception}"); discordClient.Logger.Log(LogLevel.Error, $"Exception occured: {e.Exception.GetType()}: {e.Exception}");
return Task.CompletedTask; return Task.CompletedTask;
} }
internal async Task OnMessageCreated(DiscordClient client, MessageCreateEventArgs e) internal async Task OnMessageCreated(DiscordClient client, MessageCreateEventArgs e)
{ {
if (e.Author.IsBot) if (e.Author.IsBot)
{ {
return; return;
} }
// Check if ticket exists in the database and ticket notifications are enabled // Check if ticket exists in the database and ticket notifications are enabled
if (!Database.TryGetOpenTicket(e.Channel.Id, out Database.Ticket ticket) || !Config.ticketUpdatedNotifications) if (!Database.TryGetOpenTicket(e.Channel.Id, out Database.Ticket ticket) || !Config.ticketUpdatedNotifications)
{ {
return; return;
} }
// Sends a DM to the assigned staff member if at least a day has gone by since the last message and the user sending the message isn't staff // Sends a DM to the assigned staff member if at least a day has gone by since the last message and the user sending the message isn't staff
IReadOnlyList<DiscordMessage> messages = await e.Channel.GetMessagesAsync(2); IReadOnlyList<DiscordMessage> messages = await e.Channel.GetMessagesAsync(2);
if (messages.Count > 1 && messages[1].Timestamp < DateTimeOffset.UtcNow.AddDays(Config.ticketUpdatedNotificationDelay * -1) && !Database.IsStaff(e.Author.Id)) if (messages.Count > 1 && messages[1].Timestamp < DateTimeOffset.UtcNow.AddDays(Config.ticketUpdatedNotificationDelay * -1) && !Database.IsStaff(e.Author.Id))
{ {
try try
{ {
DiscordEmbed message = new DiscordEmbedBuilder DiscordEmbed message = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "A ticket you are assigned to has been updated: " + e.Channel.Mention Description = "A ticket you are assigned to has been updated: " + e.Channel.Mention
}; };
DiscordMember staffMember = await e.Guild.GetMemberAsync(ticket.assignedStaffID); DiscordMember staffMember = await e.Guild.GetMemberAsync(ticket.assignedStaffID);
await staffMember.SendMessageAsync(message); await staffMember.SendMessageAsync(message);
} }
catch (NotFoundException) { } catch (NotFoundException) { }
catch (UnauthorizedException) { } catch (UnauthorizedException) { }
} }
} }
internal Task OnCommandError(CommandsNextExtension commandSystem, CommandErrorEventArgs e) internal Task OnCommandError(CommandsNextExtension commandSystem, CommandErrorEventArgs e)
{ {
switch (e.Exception) switch (e.Exception)
{ {
case CommandNotFoundException _: case CommandNotFoundException _:
return Task.CompletedTask; return Task.CompletedTask;
case ChecksFailedException _: case ChecksFailedException _:
{ {
foreach (CheckBaseAttribute attr in ((ChecksFailedException)e.Exception).FailedChecks) foreach (CheckBaseAttribute attr in ((ChecksFailedException)e.Exception).FailedChecks)
{ {
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = this.ParseFailedCheck(attr) Description = ParseFailedCheck(attr)
}; };
e.Context?.Channel?.SendMessageAsync(error); e.Context?.Channel?.SendMessageAsync(error);
} }
return Task.CompletedTask; return Task.CompletedTask;
} }
default: default:
{ {
discordClient.Logger.Log(LogLevel.Error, $"Exception occured: {e.Exception.GetType()}: {e.Exception}"); discordClient.Logger.Log(LogLevel.Error, $"Exception occured: {e.Exception.GetType()}: {e.Exception}");
DiscordEmbed error = new DiscordEmbedBuilder DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Internal error occured, please report this to the developer." Description = "Internal error occured, please report this to the developer."
}; };
e.Context?.Channel?.SendMessageAsync(error); e.Context?.Channel?.SendMessageAsync(error);
return Task.CompletedTask; return Task.CompletedTask;
} }
} }
} }
internal async Task OnReactionAdded(DiscordClient client, MessageReactionAddEventArgs e) internal async Task OnReactionAdded(DiscordClient client, MessageReactionAddEventArgs e)
{ {
if (e.Message.Id != Config.reactionMessage) return; if (e.Message.Id != Config.reactionMessage) return;
DiscordGuild guild = e.Message.Channel.Guild; DiscordGuild guild = e.Message.Channel.Guild;
DiscordMember member = await guild.GetMemberAsync(e.User.Id); DiscordMember member = await guild.GetMemberAsync(e.User.Id);
if (!Config.HasPermission(member, "new") || Database.IsBlacklisted(member.Id)) return; if (!Config.HasPermission(member, "new") || Database.IsBlacklisted(member.Id)) return;
if (reactionTicketCooldowns.ContainsKey(member.Id)) if (reactionTicketCooldowns.ContainsKey(member.Id))
{ {
if (reactionTicketCooldowns[member.Id] > DateTime.Now) return; // cooldown has not expired if (reactionTicketCooldowns[member.Id] > DateTime.Now) return; // cooldown has not expired
else reactionTicketCooldowns.Remove(member.Id); // cooldown exists but has expired, delete it else reactionTicketCooldowns.Remove(member.Id); // cooldown exists but has expired, delete it
} }
DiscordChannel category = guild.GetChannel(Config.ticketCategory); DiscordChannel category = guild.GetChannel(Config.ticketCategory);
DiscordChannel ticketChannel = await guild.CreateChannelAsync("ticket", ChannelType.Text, category); DiscordChannel ticketChannel = await guild.CreateChannelAsync("ticket", ChannelType.Text, category);
if (ticketChannel == null) return; if (ticketChannel == null) return;
ulong staffID = 0; ulong staffID = 0;
if (Config.randomAssignment) if (Config.randomAssignment)
{ {
staffID = Database.GetRandomActiveStaff(0)?.userID ?? 0; staffID = Database.GetRandomActiveStaff(0)?.userID ?? 0;
} }
long id = Database.NewTicket(member.Id, staffID, ticketChannel.Id); long id = Database.NewTicket(member.Id, staffID, ticketChannel.Id);
reactionTicketCooldowns.Add(member.Id, DateTime.Now.AddSeconds(10)); // add a cooldown which expires in 10 seconds reactionTicketCooldowns.Add(member.Id, DateTime.Now.AddSeconds(10)); // add a cooldown which expires in 10 seconds
string ticketID = id.ToString("00000"); string ticketID = id.ToString("00000");
await ticketChannel.ModifyAsync(model => model.Name = "ticket-" + ticketID); await ticketChannel.ModifyAsync(model => model.Name = "ticket-" + ticketID);
await ticketChannel.AddOverwriteAsync(member, Permissions.AccessChannels, Permissions.None); await ticketChannel.AddOverwriteAsync(member, Permissions.AccessChannels, Permissions.None);
await ticketChannel.SendMessageAsync("Hello, " + member.Mention + "!\n" + Config.welcomeMessage); await ticketChannel.SendMessageAsync("Hello, " + member.Mention + "!\n" + Config.welcomeMessage);
// Remove user's reaction // Remove user's reaction
await e.Message.DeleteReactionAsync(e.Emoji, e.User); await e.Message.DeleteReactionAsync(e.Emoji, e.User);
// Refreshes the channel as changes were made to it above // Refreshes the channel as changes were made to it above
ticketChannel = await SupportChild.GetClient().GetChannelAsync(ticketChannel.Id); ticketChannel = await SupportChild.GetClient().GetChannelAsync(ticketChannel.Id);
if (staffID != 0) if (staffID != 0)
{ {
DiscordEmbed assignmentMessage = new DiscordEmbedBuilder DiscordEmbed assignmentMessage = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Ticket was randomly assigned to <@" + staffID + ">." Description = "Ticket was randomly assigned to <@" + staffID + ">."
}; };
await ticketChannel.SendMessageAsync(assignmentMessage); await ticketChannel.SendMessageAsync(assignmentMessage);
if (Config.assignmentNotifications) if (Config.assignmentNotifications)
{ {
DiscordEmbed message = new DiscordEmbedBuilder DiscordEmbed message = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "You have been randomly assigned to a newly opened support ticket: " + Description = "You have been randomly assigned to a newly opened support ticket: " +
ticketChannel.Mention ticketChannel.Mention
}; };
try try
{ {
DiscordMember staffMember = await guild.GetMemberAsync(staffID); DiscordMember staffMember = await guild.GetMemberAsync(staffID);
await staffMember.SendMessageAsync(message); await staffMember.SendMessageAsync(message);
} }
catch (NotFoundException) catch (NotFoundException)
{ {
} }
catch (UnauthorizedException) catch (UnauthorizedException)
{ {
} }
} }
} }
// Log it if the log channel exists // Log it if the log channel exists
DiscordChannel logChannel = guild.GetChannel(Config.logChannel); DiscordChannel logChannel = guild.GetChannel(Config.logChannel);
if (logChannel != null) if (logChannel != null)
{ {
DiscordEmbed logMessage = new DiscordEmbedBuilder DiscordEmbed logMessage = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Ticket " + ticketChannel.Mention + " opened by " + member.Mention + ".\n", Description = "Ticket " + ticketChannel.Mention + " opened by " + member.Mention + ".\n",
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = "Ticket " + ticketID } Footer = new DiscordEmbedBuilder.EmbedFooter { Text = "Ticket " + ticketID }
}; };
await logChannel.SendMessageAsync(logMessage); await logChannel.SendMessageAsync(logMessage);
} }
} }
internal async Task OnMemberAdded(DiscordClient client, GuildMemberAddEventArgs e) internal async Task OnMemberAdded(DiscordClient client, GuildMemberAddEventArgs e)
{ {
if (!Database.TryGetOpenTickets(e.Member.Id, out List<Database.Ticket> ownTickets)) if (!Database.TryGetOpenTickets(e.Member.Id, out List<Database.Ticket> ownTickets))
{ {
return; return;
} }
foreach (Database.Ticket ticket in ownTickets) foreach (Database.Ticket ticket in ownTickets)
{ {
try try
{ {
DiscordChannel channel = await client.GetChannelAsync(ticket.channelID); DiscordChannel channel = await client.GetChannelAsync(ticket.channelID);
if (channel?.GuildId == e.Guild.Id) if (channel?.GuildId == e.Guild.Id)
{ {
await channel.AddOverwriteAsync(e.Member, Permissions.AccessChannels, Permissions.None); await channel.AddOverwriteAsync(e.Member, Permissions.AccessChannels, Permissions.None);
DiscordEmbed message = new DiscordEmbedBuilder() DiscordEmbed message = new DiscordEmbedBuilder()
.WithColor(DiscordColor.Green) .WithColor(DiscordColor.Green)
.WithDescription("User '" + e.Member.Username + "#" + e.Member.Discriminator + "' has rejoined the server, and has been re-added to the ticket."); .WithDescription("User '" + e.Member.Username + "#" + e.Member.Discriminator + "' has rejoined the server, and has been re-added to the ticket.");
await channel.SendMessageAsync(message); await channel.SendMessageAsync(message);
} }
} }
catch (Exception) { } catch (Exception) { }
} }
} }
internal async Task OnMemberRemoved(DiscordClient client, Guild​Member​Remove​Event​Args e) internal async Task OnMemberRemoved(DiscordClient client, Guild​Member​Remove​Event​Args e)
{ {
if (Database.TryGetOpenTickets(e.Member.Id, out List<Database.Ticket> ownTickets)) if (Database.TryGetOpenTickets(e.Member.Id, out List<Database.Ticket> ownTickets))
{ {
foreach (Database.Ticket ticket in ownTickets) foreach (Database.Ticket ticket in ownTickets)
{ {
try try
{ {
DiscordChannel channel = await client.GetChannelAsync(ticket.channelID); DiscordChannel channel = await client.GetChannelAsync(ticket.channelID);
if (channel?.GuildId == e.Guild.Id) if (channel?.GuildId == e.Guild.Id)
{ {
DiscordEmbed message = new DiscordEmbedBuilder() DiscordEmbed message = new DiscordEmbedBuilder()
.WithColor(DiscordColor.Red) .WithColor(DiscordColor.Red)
.WithDescription("User '" + e.Member.Username + "#" + e.Member.Discriminator + "' has left the server."); .WithDescription("User '" + e.Member.Username + "#" + e.Member.Discriminator + "' has left the server.");
await channel.SendMessageAsync(message); await channel.SendMessageAsync(message);
} }
} }
catch (Exception) { } catch (Exception) { }
} }
} }
if (Database.TryGetAssignedTickets(e.Member.Id, out List<Database.Ticket> assignedTickets) && Config.logChannel != 0) if (Database.TryGetAssignedTickets(e.Member.Id, out List<Database.Ticket> assignedTickets) && Config.logChannel != 0)
{ {
DiscordChannel logChannel = await client.GetChannelAsync(Config.logChannel); DiscordChannel logChannel = await client.GetChannelAsync(Config.logChannel);
if (logChannel != null) if (logChannel != null)
{ {
foreach (Database.Ticket ticket in assignedTickets) foreach (Database.Ticket ticket in assignedTickets)
{ {
try try
{ {
DiscordChannel channel = await client.GetChannelAsync(ticket.channelID); DiscordChannel channel = await client.GetChannelAsync(ticket.channelID);
if (channel?.GuildId == e.Guild.Id) if (channel?.GuildId == e.Guild.Id)
{ {
DiscordEmbed message = new DiscordEmbedBuilder() DiscordEmbed message = new DiscordEmbedBuilder()
.WithColor(DiscordColor.Red) .WithColor(DiscordColor.Red)
.WithDescription("Assigned staff member '" + e.Member.Username + "#" + e.Member.Discriminator + "' has left the server: <#" + channel.Id + ">"); .WithDescription("Assigned staff member '" + e.Member.Username + "#" + e.Member.Discriminator + "' has left the server: <#" + channel.Id + ">");
await logChannel.SendMessageAsync(message); await logChannel.SendMessageAsync(message);
} }
} }
catch (Exception) { } catch (Exception) { }
} }
} }
} }
} }
private string ParseFailedCheck(CheckBaseAttribute attr) private string ParseFailedCheck(CheckBaseAttribute attr)
{ {
switch (attr) switch (attr)
{ {
case CooldownAttribute _: case CooldownAttribute _:
return "You cannot use do that so often!"; return "You cannot use do that so often!";
case RequireOwnerAttribute _: case RequireOwnerAttribute _:
return "Only the server owner can use that command!"; return "Only the server owner can use that command!";
case RequirePermissionsAttribute _: case RequirePermissionsAttribute _:
return "You don't have permission to do that!"; return "You don't have permission to do that!";
case RequireRolesAttribute _: case RequireRolesAttribute _:
return "You do not have a required role!"; return "You do not have a required role!";
case RequireUserPermissionsAttribute _: case RequireUserPermissionsAttribute _:
return "You don't have permission to do that!"; return "You don't have permission to do that!";
case RequireNsfwAttribute _: case RequireNsfwAttribute _:
return "This command can only be used in an NSFW channel!"; return "This command can only be used in an NSFW channel!";
default: default:
return "Unknown Discord API error occured, please try again later."; return "Unknown Discord API error occured, please try again later.";
} }
} }
} }
} }

1
SupportChild/Properties/Resources.resx
View file

@ -53,6 +53,7 @@
value : The object must be serialized with value : The object must be serialized with
: System.Runtime.Serialization.Formatters.Soap.SoapFormatter : System.Runtime.Serialization.Formatters.Soap.SoapFormatter
: and then encoded with base64 encoding. : and then encoded with base64 encoding.
mimetype: application/x-microsoft.net.object.bytearray.base64 mimetype: application/x-microsoft.net.object.bytearray.base64
value : The object must be serialized into a byte array value : The object must be serialized into a byte array
: using a System.ComponentModel.TypeConverter : using a System.ComponentModel.TypeConverter

260
SupportChild/SupportChild.cs
View file

@ -9,155 +9,155 @@ using SupportChild.Commands;
namespace SupportChild namespace SupportChild
{ {
internal class SupportChild internal class SupportChild
{ {
internal static SupportChild instance; internal static SupportChild instance;
private DiscordClient discordClient = null; private DiscordClient discordClient = null;
private CommandsNextExtension commands = null; private CommandsNextExtension commands = null;
private EventHandler eventHandler; private EventHandler eventHandler;
static void Main(string[] args) static void Main(string[] args)
{ {
new SupportChild().MainAsync().GetAwaiter().GetResult(); new SupportChild().MainAsync().GetAwaiter().GetResult();
} }
private async Task MainAsync() private async Task MainAsync()
{ {
instance = this; instance = this;
Console.WriteLine("Starting SupportChild version " + GetVersion() + "..."); Console.WriteLine("Starting SupportChild version " + GetVersion() + "...");
try try
{ {
this.Reload(); Reload();
// Block this task until the program is closed. // Block this task until the program is closed.
await Task.Delay(-1); await Task.Delay(-1);
} }
catch (Exception e) catch (Exception e)
{ {
Console.WriteLine("Fatal error:"); Console.WriteLine("Fatal error:");
Console.WriteLine(e); Console.WriteLine(e);
Console.ReadLine(); Console.ReadLine();
} }
} }
public static DiscordClient GetClient() public static DiscordClient GetClient()
{ {
return instance.discordClient; return instance.discordClient;
} }
public static string GetVersion() public static string GetVersion()
{ {
Version version = Assembly.GetEntryAssembly()?.GetName().Version; Version version = Assembly.GetEntryAssembly()?.GetName().Version;
return version?.Major + "." + version?.Minor + "." + version?.Build + (version?.Revision == 0 ? "" : "-" + (char)(64 + version?.Revision ?? 0)); return version?.Major + "." + version?.Minor + "." + version?.Build + (version?.Revision == 0 ? "" : "-" + (char)(64 + version?.Revision ?? 0));
} }
public async void Reload() public async void Reload()
{ {
if (this.discordClient != null) if (discordClient != null)
{ {
await this.discordClient.DisconnectAsync(); await discordClient.DisconnectAsync();
this.discordClient.Dispose(); discordClient.Dispose();
Console.WriteLine("Discord client disconnected."); Console.WriteLine("Discord client disconnected.");
} }
Console.WriteLine("Loading config \"" + Directory.GetCurrentDirectory() + Path.DirectorySeparatorChar + "config.yml\""); Console.WriteLine("Loading config \"" + Directory.GetCurrentDirectory() + Path.DirectorySeparatorChar + "config.yml\"");
Config.LoadConfig(); Config.LoadConfig();
// Check if token is unset // Check if token is unset
if (Config.token == "<add-token-here>" || Config.token == "") if (Config.token == "<add-token-here>" || Config.token == "")
{ {
Console.WriteLine("You need to set your bot token in the config and start the bot again."); Console.WriteLine("You need to set your bot token in the config and start the bot again.");
throw new ArgumentException("Invalid Discord bot token"); throw new ArgumentException("Invalid Discord bot token");
} }
// Database connection and setup // Database connection and setup
try try
{ {
Console.WriteLine("Connecting to database... (" + Config.hostName + ":" + Config.port + ")"); Console.WriteLine("Connecting to database... (" + Config.hostName + ":" + Config.port + ")");
Database.SetConnectionString(Config.hostName, Config.port, Config.database, Config.username, Config.password); Database.SetConnectionString(Config.hostName, Config.port, Config.database, Config.username, Config.password);
Database.SetupTables(); Database.SetupTables();
} }
catch (Exception e) catch (Exception e)
{ {
Console.WriteLine("Could not set up database tables, please confirm connection settings, status of the server and permissions of MySQL user. Error: " + e); Console.WriteLine("Could not set up database tables, please confirm connection settings, status of the server and permissions of MySQL user. Error: " + e);
throw; throw;
} }
Console.WriteLine("Setting up Discord client..."); Console.WriteLine("Setting up Discord client...");
// Checking log level // Checking log level
if (!Enum.TryParse(Config.logLevel, true, out LogLevel logLevel)) if (!Enum.TryParse(Config.logLevel, true, out LogLevel logLevel))
{ {
Console.WriteLine("Log level '" + Config.logLevel + "' invalid, using 'Information' instead."); Console.WriteLine("Log level '" + Config.logLevel + "' invalid, using 'Information' instead.");
logLevel = LogLevel.Information; logLevel = LogLevel.Information;
} }
// Setting up client configuration // Setting up client configuration
DiscordConfiguration cfg = new DiscordConfiguration DiscordConfiguration cfg = new DiscordConfiguration
{ {
Token = Config.token, Token = Config.token,
TokenType = TokenType.Bot, TokenType = TokenType.Bot,
MinimumLogLevel = logLevel, MinimumLogLevel = logLevel,
AutoReconnect = true, AutoReconnect = true,
Intents = DiscordIntents.All Intents = DiscordIntents.All
}; };
this.discordClient = new DiscordClient(cfg); discordClient = new DiscordClient(cfg);
this.eventHandler = new EventHandler(this.discordClient); eventHandler = new EventHandler(discordClient);
Console.WriteLine("Hooking events..."); Console.WriteLine("Hooking events...");
this.discordClient.Ready += this.eventHandler.OnReady; discordClient.Ready += eventHandler.OnReady;
this.discordClient.GuildAvailable += this.eventHandler.OnGuildAvailable; discordClient.GuildAvailable += eventHandler.OnGuildAvailable;
this.discordClient.ClientErrored += this.eventHandler.OnClientError; discordClient.ClientErrored += eventHandler.OnClientError;
this.discordClient.MessageCreated += this.eventHandler.OnMessageCreated; discordClient.MessageCreated += eventHandler.OnMessageCreated;
this.discordClient.GuildMemberAdded += this.eventHandler.OnMemberAdded; discordClient.GuildMemberAdded += eventHandler.OnMemberAdded;
this.discordClient.GuildMemberRemoved += this.eventHandler.OnMemberRemoved; discordClient.GuildMemberRemoved += eventHandler.OnMemberRemoved;
if (Config.reactionMessage != 0) if (Config.reactionMessage != 0)
{ {
this.discordClient.MessageReactionAdded += this.eventHandler.OnReactionAdded; discordClient.MessageReactionAdded += eventHandler.OnReactionAdded;
} }
Console.WriteLine("Registering commands..."); Console.WriteLine("Registering commands...");
commands = discordClient.UseCommandsNext(new CommandsNextConfiguration commands = discordClient.UseCommandsNext(new CommandsNextConfiguration
{ {
StringPrefixes = new[] { Config.prefix } StringPrefixes = new[] { Config.prefix }
}); });
this.commands.RegisterCommands<AddCommand>(); commands.RegisterCommands<AddCommand>();
this.commands.RegisterCommands<AddMessageCommand>(); commands.RegisterCommands<AddMessageCommand>();
this.commands.RegisterCommands<AddStaffCommand>(); commands.RegisterCommands<AddStaffCommand>();
this.commands.RegisterCommands<AssignCommand>(); commands.RegisterCommands<AssignCommand>();
this.commands.RegisterCommands<BlacklistCommand>(); commands.RegisterCommands<BlacklistCommand>();
this.commands.RegisterCommands<CloseCommand>(); commands.RegisterCommands<CloseCommand>();
this.commands.RegisterCommands<ListAssignedCommand>(); commands.RegisterCommands<ListAssignedCommand>();
this.commands.RegisterCommands<ListCommand>(); commands.RegisterCommands<ListCommand>();
this.commands.RegisterCommands<ListOldestCommand>(); commands.RegisterCommands<ListOldestCommand>();
this.commands.RegisterCommands<ListUnassignedCommand>(); commands.RegisterCommands<ListUnassignedCommand>();
this.commands.RegisterCommands<MoveCommand>(); commands.RegisterCommands<MoveCommand>();
this.commands.RegisterCommands<NewCommand>(); commands.RegisterCommands<NewCommand>();
this.commands.RegisterCommands<RandomAssignCommand>(); commands.RegisterCommands<RandomAssignCommand>();
this.commands.RegisterCommands<ReloadCommand>(); commands.RegisterCommands<ReloadCommand>();
this.commands.RegisterCommands<RemoveMessageCommand>(); commands.RegisterCommands<RemoveMessageCommand>();
this.commands.RegisterCommands<RemoveStaffCommand>(); commands.RegisterCommands<RemoveStaffCommand>();
this.commands.RegisterCommands<SayCommand>(); commands.RegisterCommands<SayCommand>();
this.commands.RegisterCommands<SetSummaryCommand>(); commands.RegisterCommands<SetSummaryCommand>();
this.commands.RegisterCommands<SetTicketCommand>(); commands.RegisterCommands<SetTicketCommand>();
this.commands.RegisterCommands<StatusCommand>(); commands.RegisterCommands<StatusCommand>();
this.commands.RegisterCommands<SummaryCommand>(); commands.RegisterCommands<SummaryCommand>();
this.commands.RegisterCommands<ToggleActiveCommand>(); commands.RegisterCommands<ToggleActiveCommand>();
this.commands.RegisterCommands<TranscriptCommand>(); commands.RegisterCommands<TranscriptCommand>();
this.commands.RegisterCommands<UnassignCommand>(); commands.RegisterCommands<UnassignCommand>();
this.commands.RegisterCommands<UnblacklistCommand>(); commands.RegisterCommands<UnblacklistCommand>();
this.commands.RegisterCommands<UnsetTicketCommand>(); commands.RegisterCommands<UnsetTicketCommand>();
Console.WriteLine("Hooking command events..."); Console.WriteLine("Hooking command events...");
this.commands.CommandErrored += this.eventHandler.OnCommandError; commands.CommandErrored += eventHandler.OnCommandError;
Console.WriteLine("Connecting to Discord..."); Console.WriteLine("Connecting to Discord...");
await this.discordClient.ConnectAsync(); await discordClient.ConnectAsync();
} }
} }
} }

26
SupportChild/SupportChild.csproj
View file

@ -1,11 +1,11 @@
<Project Sdk="Microsoft.NET.Sdk"> <Project Sdk="Microsoft.NET.Sdk">
<PropertyGroup> <PropertyGroup>
<OutputType>Exe</OutputType> <OutputType>Exe</OutputType>
<ApplicationIcon>ellie_icon.ico</ApplicationIcon> <ApplicationIcon>ellie_icon.ico</ApplicationIcon>
<TargetFramework>net6.0</TargetFramework> <TargetFramework>net6.0</TargetFramework>
<RuntimeIdentifiers>win-x64;linux-x64</RuntimeIdentifiers> <RuntimeIdentifiers>win-x64;linux-x64</RuntimeIdentifiers>
<Version>1.1.0</Version> <Version>1.2.0</Version>
<StartupObject>SupportChild.SupportChild</StartupObject> <StartupObject>SupportChild.SupportChild</StartupObject>
<Authors>EmotionChild</Authors> <Authors>EmotionChild</Authors>
<Product /> <Product />
@ -13,17 +13,18 @@
<RepositoryUrl>https://github.com/EmotionChild/SupportChild</RepositoryUrl> <RepositoryUrl>https://github.com/EmotionChild/SupportChild</RepositoryUrl>
<RepositoryType>Git</RepositoryType> <RepositoryType>Git</RepositoryType>
<PackageLicenseFile>LICENSE</PackageLicenseFile> <PackageLicenseFile>LICENSE</PackageLicenseFile>
<PackageIconUrl></PackageIconUrl> <PackageIconUrl>https://cdn.emotionchild.com/Ellie.png</PackageIconUrl>
<Description>A Discord support bot build for the Ellie's Home Discord server</Description> <Description>A Discord support bot build for the Ellie's Home Discord server</Description>
<AssemblyVersion>2.5.0.0</AssemblyVersion> <AssemblyVersion>2.6.1.1</AssemblyVersion>
<FileVersion>2.5.0.0</FileVersion> <FileVersion>2.6.1.1</FileVersion>
<NeutralLanguage>en</NeutralLanguage> <NeutralLanguage>en</NeutralLanguage>
<PackageVersion>1.2.0</PackageVersion>
</PropertyGroup> </PropertyGroup>
<ItemGroup> <ItemGroup>
<PackageReference Include="DSharpPlus" Version="4.1.0" /> <PackageReference Include="DSharpPlus" Version="4.2.0-nightly-01109" />
<PackageReference Include="DSharpPlus.CommandsNext" Version="4.1.0" /> <PackageReference Include="DSharpPlus.CommandsNext" Version="4.2.0-nightly-01109" />
<PackageReference Include="DSharpPlus.Interactivity" Version="4.1.0" /> <PackageReference Include="DSharpPlus.Interactivity" Version="4.2.0-nightly-01109" />
<PackageReference Include="JsonExtensions" Version="1.2.0" /> <PackageReference Include="JsonExtensions" Version="1.2.0" />
<PackageReference Include="MiniRazor.CodeGen" Version="2.2.1" /> <PackageReference Include="MiniRazor.CodeGen" Version="2.2.1" />
<PackageReference Include="MySql.Data" Version="8.0.28" /> <PackageReference Include="MySql.Data" Version="8.0.28" />
@ -49,6 +50,13 @@
</EmbeddedResource> </EmbeddedResource>
</ItemGroup> </ItemGroup>
<ItemGroup>
<None Include="..\LICENSE">
<Pack>True</Pack>
<PackagePath></PackagePath>
</None>
</ItemGroup>
<ItemGroup> <ItemGroup>
<Folder Include="lib\" /> <Folder Include="lib\" />
</ItemGroup> </ItemGroup>

82
SupportChild/Transcriber.cs
View file

@ -1,4 +1,4 @@
using System.IO; using System.IO;
using System.Threading.Tasks; using System.Threading.Tasks;
using DiscordChatExporter.Core.Discord; using DiscordChatExporter.Core.Discord;
@ -11,52 +11,52 @@ using DiscordChatExporter.Core.Utils.Extensions;
namespace SupportChild namespace SupportChild
{ {
internal static class Transcriber internal static class Transcriber
{ {
internal static async Task ExecuteAsync(ulong channelID, uint ticketID) internal static async Task ExecuteAsync(ulong channelID, uint ticketID)
{ {
DiscordClient discordClient = new DiscordClient(new AuthToken(AuthTokenKind.Bot, Config.token)); DiscordClient discordClient = new DiscordClient(new AuthToken(AuthTokenKind.Bot, Config.token));
ChannelExporter Exporter = new ChannelExporter(discordClient); ChannelExporter Exporter = new ChannelExporter(discordClient);
if (!Directory.Exists("./transcripts")) if (!Directory.Exists("./transcripts"))
{ {
Directory.CreateDirectory("./transcripts"); Directory.CreateDirectory("./transcripts");
} }
string dateFormat = "yyyy-MMM-dd HH:mm"; string dateFormat = "yyyy-MMM-dd HH:mm";
// Configure settings // Configure settings
if (Config.timestampFormat != "") if (Config.timestampFormat != "")
dateFormat = Config.timestampFormat; dateFormat = Config.timestampFormat;
Channel channel = await discordClient.GetChannelAsync(new Snowflake(channelID)); Channel channel = await discordClient.GetChannelAsync(new Snowflake(channelID));
Guild guild = await discordClient.GetGuildAsync(channel.GuildId); Guild guild = await discordClient.GetGuildAsync(channel.GuildId);
ExportRequest request = new ExportRequest( ExportRequest request = new ExportRequest(
guild: guild, guild: guild,
channel: channel, channel: channel,
outputPath: GetPath(ticketID), outputPath: GetPath(ticketID),
format: ExportFormat.HtmlDark, format: ExportFormat.HtmlDark,
after: null, after: null,
before: null, before: null,
partitionLimit: PartitionLimit.Null, partitionLimit: PartitionLimit.Null,
messageFilter: MessageFilter.Null, messageFilter: MessageFilter.Null,
shouldDownloadMedia: false, shouldDownloadMedia: false,
shouldReuseMedia: false, shouldReuseMedia: false,
dateFormat: dateFormat dateFormat: dateFormat
); );
await Exporter.ExportChannelAsync(request); await Exporter.ExportChannelAsync(request);
} }
internal static string GetPath(uint ticketNumber) internal static string GetPath(uint ticketNumber)
{ {
return "./transcripts/" + GetFilename(ticketNumber); return "./transcripts/" + GetFilename(ticketNumber);
} }
internal static string GetFilename(uint ticketNumber) internal static string GetFilename(uint ticketNumber)
{ {
return "ticket-" + ticketNumber.ToString("00000") + ".html"; return "ticket-" + ticketNumber.ToString("00000") + ".html";
} }
} }
} }

114
SupportChild/Utilities.cs
View file

@ -1,71 +1,71 @@
using System; using System;
using System.Collections.Generic; using System.Collections.Generic;
using System.Security.Cryptography; using System.Security.Cryptography;
using DSharpPlus.Entities; using DSharpPlus.Entities;
namespace SupportChild namespace SupportChild
{ {
public static class Utilities public static class Utilities
{ {
public static List<T> RandomizeList<T>(List<T> list) public static List<T> RandomizeList<T>(List<T> list)
{ {
RNGCryptoServiceProvider provider = new RNGCryptoServiceProvider(); RNGCryptoServiceProvider provider = new RNGCryptoServiceProvider();
int n = list.Count; int n = list.Count;
while (n > 1) while (n > 1)
{ {
byte[] box = new byte[1]; byte[] box = new byte[1];
do provider.GetBytes(box); do provider.GetBytes(box);
while (!(box[0] < n * (Byte.MaxValue / n))); while (!(box[0] < n * (byte.MaxValue / n)));
int k = (box[0] % n); int k = box[0] % n;
n--; n--;
T value = list[k]; T value = list[k];
list[k] = list[n]; list[k] = list[n];
list[n] = value; list[n] = value;
} }
return list; return list;
} }
public static string[] ParseIDs(string args) public static string[] ParseIDs(string args)
{ {
if (string.IsNullOrEmpty(args)) if (string.IsNullOrEmpty(args))
{ {
return new string[0]; return new string[0];
} }
return args.Trim().Replace("<@!", "").Replace("<@", "").Replace(">", "").Split(); return args.Trim().Replace("<@!", "").Replace("<@", "").Replace(">", "").Split();
} }
public static LinkedList<string> ParseListIntoMessages(List<string> listItems) public static LinkedList<string> ParseListIntoMessages(List<string> listItems)
{ {
LinkedList<string> messages = new LinkedList<string>(); LinkedList<string> messages = new LinkedList<string>();
foreach (string listItem in listItems) foreach (string listItem in listItems)
{ {
if (messages.Last?.Value?.Length + listItem?.Length < 2048) if (messages.Last?.Value?.Length + listItem?.Length < 2048)
{ {
messages.Last.Value += listItem; messages.Last.Value += listItem;
} }
else else
{ {
messages.AddLast(listItem); messages.AddLast(listItem);
} }
} }
return messages; return messages;
} }
public static DiscordRole GetRoleByName(DiscordGuild guild, string Name) public static DiscordRole GetRoleByName(DiscordGuild guild, string Name)
{ {
Name = Name.Trim().ToLower(); Name = Name.Trim().ToLower();
foreach (DiscordRole role in guild.Roles.Values) foreach (DiscordRole role in guild.Roles.Values)
{ {
if (role.Name.ToLower().StartsWith(Name)) if (role.Name.ToLower().StartsWith(Name))
{ {
return role; return role;
} }
} }
return null; return null;
} }
} }
} }

4
SupportChild/default_config.yml
View file

@ -2,7 +2,7 @@ bot:
# Bot token. # Bot token.
token: "<add-token-here>" token: "<add-token-here>"
# Command prefix. # Command prefix.
prefix: "+" prefix: "-"
# Channel where ticket logs are posted (recommended) # Channel where ticket logs are posted (recommended)
log-channel: 000000000000000000 log-channel: 000000000000000000
# Category where the ticket will be created, it will have the same permissions of that ticket plus read permissions for the user opening the ticket (recommended) # Category where the ticket will be created, it will have the same permissions of that ticket plus read permissions for the user opening the ticket (recommended)
@ -25,7 +25,7 @@ bot:
# Possible values are: Playing, Streaming, ListeningTo, Watching, Competing # Possible values are: Playing, Streaming, ListeningTo, Watching, Competing
presence-type: "ListeningTo" presence-type: "ListeningTo"
# Sets the activity text shown in the bot's status # Sets the activity text shown in the bot's status
presence-text: "+new" presence-text: "-new"
notifications: notifications:
# Notifies the assigned staff member when a new message is posted in a ticket if the ticket has been silent for a configurable amount of time # Notifies the assigned staff member when a new message is posted in a ticket if the ticket has been silent for a configurable amount of time