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Updated commands

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EmotionChild 2022-08-21 19:34:11 +12:00
parent 0e5a93a6a6
commit 94df384934
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32 changed files with 1926 additions and 2059 deletions
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71
SupportChild/Commands/AddCategoryCommand.cs Normal file
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@ -0,0 +1,71 @@
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands;
public class AddCategoryCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("addcategory", "Adds a category to the ticket bot letting users open tickets in them.")]
public async Task OnExecute(InteractionContext command, [Option("Title", "The name to display on buttons and in selection boxes.")] string title, [Option("Category", "The category to add.")] DiscordChannel category)
{
if (!category.IsCategory)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "That channel is not a category."
}, true);
return;
}
if (string.IsNullOrWhiteSpace(title))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Invalid category title specified."
}, true);
return;
}
if (Database.TryGetCategory(category.Id, out Database.Category _))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "That category is already registered."
}, true);
return;
}
if (Database.TryGetCategory(title, out Database.Category _))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "There is already a category with that title."
}, true);
return;
}
if (Database.AddCategory(title, category.Id))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Category added."
}, true);
}
else
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Failed adding the category to the database."
}, true);
}
}
}

145
SupportChild/Commands/AddCommand.cs
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@ -1,107 +1,82 @@
using System; using System;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus; using DSharpPlus;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using Microsoft.Extensions.Logging; using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class AddCommand : ApplicationCommandModule
{ {
public class AddCommand : BaseCommandModule [SlashRequireGuild]
[SlashCommand("add", "Adds a user to a ticket")]
public async Task OnExecute(InteractionContext command, [Option("User", "User to add to ticket.")] DiscordUser user)
{ {
[Command("add")] // Check if ticket exists in the database
[Description("Adds a user to a ticket.")] if (!Database.IsOpenTicket(command.Channel.Id))
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. await command.CreateResponseAsync(new DiscordEmbedBuilder
if (!Config.HasPermission(command.Member, "add"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder Color = DiscordColor.Red,
Description = "This channel is not a ticket."
}, true);
return;
}
DiscordMember member;
try
{
member = (user == null ? command.Member : await command.Guild.GetMemberAsync(user.Id));
if (member == null)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "Could not find that user in this server."
}; }, true);
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the add command but did not have permission.");
return; return;
} }
}
// Check if ticket exists in the database catch (Exception)
if (!Database.IsOpenTicket(command.Channel.Id)) {
await command.CreateResponseAsync(new DiscordEmbedBuilder
{ {
DiscordEmbed error = new DiscordEmbedBuilder Color = DiscordColor.Red,
{ Description = "Could not find that user in this server."
Color = DiscordColor.Red, }, true);
Description = "This channel is not a ticket." return;
}; }
await command.RespondAsync(error);
return;
}
string[] parsedArgs = Utilities.ParseIDs(command.RawArgumentString); try
foreach (string parsedArg in parsedArgs) {
await command.Channel.AddOverwriteAsync(member, Permissions.AccessChannels);
await command.CreateResponseAsync(new DiscordEmbedBuilder
{ {
if (!ulong.TryParse(parsedArg, out ulong userID)) Color = DiscordColor.Green,
{ Description = "Added " + member.Mention + " to ticket."
DiscordEmbed error = new DiscordEmbedBuilder });
{
Color = DiscordColor.Red,
Description = "Invalid ID/Mention. (Could not convert to numerical)"
};
await command.RespondAsync(error);
continue;
}
DiscordMember mentionedMember; // Log it if the log channel exists
try DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{ {
mentionedMember = await command.Guild.GetMemberAsync(userID); Color = DiscordColor.Green,
} Description = member.Mention + " was added to " + command.Channel.Mention +
catch (Exception) " by " + command.Member.Mention + "."
{ });
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Invalid ID/Mention. (Could not find user on this server)"
};
await command.RespondAsync(error);
continue;
}
try
{
await command.Channel.AddOverwriteAsync(mentionedMember, Permissions.AccessChannels, Permissions.None);
DiscordEmbed message = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Added " + mentionedMember.Mention + " to ticket."
};
await command.RespondAsync(message);
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
DiscordEmbed logMessage = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = mentionedMember.Mention + " was added to " + command.Channel.Mention +
" by " + command.Member.Mention + "."
};
await logChannel.SendMessageAsync(logMessage);
}
}
catch (Exception)
{
DiscordEmbed message = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Could not add <@" + parsedArg + "> to ticket, unknown error occured."
};
await command.RespondAsync(message);
}
} }
} }
catch (Exception)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Could not add " + member.Mention + " to ticket, unknown error occured."
}, true);
}
} }
} }

117
SupportChild/Commands/AddMessageCommand.cs
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@ -1,76 +1,53 @@
using DSharpPlus.CommandsNext; using DSharpPlus.Entities;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities;
using Microsoft.Extensions.Logging;
using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class AddMessageCommand : ApplicationCommandModule
{ {
public class AddMessageCommand : BaseCommandModule [SlashRequireGuild]
{ [SlashCommand("addmessage", "Adds a new message for the 'say' command.")]
[Command("addmessage")] public async Task OnExecute(InteractionContext command,
[Description("Adds a new message for the 'say' command.")] [Option("Identifier", "The identifier word used in the /say command.")] string identifier,
public async Task OnExecute(CommandContext command, string identifier, [RemainingText] string message) [Option("Message", "The message the /say command will return.")] string message)
{ {
// Check if the user has permission to use this command. if (string.IsNullOrEmpty(message))
if (!Config.HasPermission(command.Member, "addmessage")) {
{ await command.CreateResponseAsync(new DiscordEmbedBuilder
DiscordEmbed error = new DiscordEmbedBuilder {
{ Color = DiscordColor.Red,
Color = DiscordColor.Red, Description = "No message specified."
Description = "You do not have permission to use this command." }, true);
}; return;
await command.RespondAsync(error); }
command.Client.Logger.Log(LogLevel.Information, "User tried to use the addmessage command but did not have permission.");
return;
}
if (string.IsNullOrEmpty(message)) if (Database.TryGetMessage(identifier.ToLower(), out Database.Message _))
{ {
DiscordEmbed error = new DiscordEmbedBuilder await command.CreateResponseAsync(new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "No message specified." Description = "There is already a message with that identifier."
}; }, true);
await command.RespondAsync(error); return;
return; }
}
if (Database.TryGetMessage(identifier.ToLower(), out Database.Message _)) if (Database.AddMessage(identifier, command.Member.Id, message))
{ {
DiscordEmbed error = new DiscordEmbedBuilder await command.CreateResponseAsync(new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Green,
Description = "There is already a message with that identifier." Description = "Message added."
}; }, true);
await command.RespondAsync(error); }
return; else
} {
await command.CreateResponseAsync(new DiscordEmbedBuilder
if(Database.AddMessage(identifier, command.Member.Id, message)) {
{ Color = DiscordColor.Red,
DiscordEmbed error = new DiscordEmbedBuilder Description = "Error: Failed adding the message to the database."
{ }, true);
Color = DiscordColor.Green, }
Description = "Message added." }
};
await command.RespondAsync(error);
return;
}
else
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Failed adding the message to the database."
};
await command.RespondAsync(error);
return;
}
}
}
} }

127
SupportChild/Commands/AddStaffCommand.cs
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@ -1,96 +1,67 @@
using System; using System;
using System.Linq;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using Microsoft.Extensions.Logging; using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
using MySql.Data.MySqlClient; using MySql.Data.MySqlClient;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class AddStaffCommand : ApplicationCommandModule
{ {
public class AddStaffCommand : BaseCommandModule [SlashRequireGuild]
[SlashCommand("addstaff", "Adds a new staff member.")]
public async Task OnExecute(InteractionContext command, [Option("User", "User to add to staff.")] DiscordUser user)
{ {
[Command("addstaff")] DiscordMember staffMember = null;
[Cooldown(1, 5, CooldownBucketType.User)] try
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. staffMember = user == null ? command.Member : await command.Guild.GetMemberAsync(user.Id);
if (!Config.HasPermission(command.Member, "addstaff"))
if (staffMember == null)
{ {
DiscordEmbed error = new DiscordEmbedBuilder await command.CreateResponseAsync(new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "Could not find that user in this server."
}; }, true);
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the addstaff command but did not have permission.");
return; return;
} }
}
ulong userID; catch (Exception)
string[] parsedArgs = Utilities.ParseIDs(commandArgs); {
await command.CreateResponseAsync(new DiscordEmbedBuilder
if (!parsedArgs.Any())
{ {
userID = command.Member.Id; Color = DiscordColor.Red,
} Description = "Could not find that user in this server."
else if (!ulong.TryParse(parsedArgs[0], out userID)) }, true);
return;
}
await using MySqlConnection c = Database.GetConnection();
MySqlCommand cmd = Database.IsStaff(staffMember.Id) ? new MySqlCommand(@"UPDATE staff SET name = @name WHERE user_id = @user_id", c) : new MySqlCommand(@"INSERT INTO staff (user_id, name) VALUES (@user_id, @name);", c);
c.Open();
cmd.Parameters.AddWithValue("@user_id", staffMember.Id);
cmd.Parameters.AddWithValue("@name", staffMember.DisplayName);
cmd.ExecuteNonQuery();
cmd.Dispose();
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = staffMember.Mention + " was added to staff."
});
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{ {
DiscordEmbed error = new DiscordEmbedBuilder Color = DiscordColor.Green,
{ Description = staffMember.Mention + " was added to staff.\n"
Color = DiscordColor.Red, });
Description = "Invalid ID/Mention. (Could not convert to numerical)"
};
await command.RespondAsync(error);
return;
}
DiscordMember member;
try
{
member = await command.Guild.GetMemberAsync(userID);
}
catch (Exception)
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Invalid ID/Mention. (Could not find user on this server)"
};
await command.RespondAsync(error);
return;
}
using (MySqlConnection c = Database.GetConnection())
{
MySqlCommand cmd = Database.IsStaff(userID) ? new MySqlCommand(@"UPDATE staff SET name = @name WHERE user_id = @user_id", c) : new MySqlCommand(@"INSERT INTO staff (user_id, name) VALUES (@user_id, @name);", c);
c.Open();
cmd.Parameters.AddWithValue("@user_id", userID);
cmd.Parameters.AddWithValue("@name", member.DisplayName);
cmd.ExecuteNonQuery();
cmd.Dispose();
DiscordEmbed message = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = member.Mention + " was added to staff."
};
await command.RespondAsync(message);
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
DiscordEmbed logMessage = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = member.Mention + " was added to staff.\n",
};
await logChannel.SendMessageAsync(logMessage);
}
}
} }
} }
} }

200
SupportChild/Commands/AdminCommands.cs Normal file
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@ -0,0 +1,200 @@
using System;
using System.Collections.Generic;
using System.Linq;
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.Interactivity;
using DSharpPlus.Interactivity.Extensions;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands;
[SlashCommandGroup("admin", "Administrative commands.")]
public class AdminCommands : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("listinvalid", "List tickets which channels have been deleted. Use /admin unsetticket <id> to remove them.")]
public async Task ListInvalid(InteractionContext command)
{
if (!Database.TryGetOpenTickets(out List<Database.Ticket> openTickets))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Could not get any open tickets from database."
}, true);
}
// Get all channels in all guilds the bot is part of
List<DiscordChannel> allChannels = new List<DiscordChannel>();
foreach (KeyValuePair<ulong, DiscordGuild> guild in SupportChild.discordClient.Guilds)
{
try
{
allChannels.AddRange(await guild.Value.GetChannelsAsync());
}
catch (Exception) { /*ignored*/ }
}
// Check which tickets channels no longer exist
List<string> listItems = new List<string>();
foreach (Database.Ticket ticket in openTickets)
{
if (allChannels.All(channel => channel.Id != ticket.channelID))
{
listItems.Add("ID: **" + ticket.id.ToString("00000") + ":** <#" + ticket.channelID + ">\n");
}
}
if (listItems.Count == 0)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "All tickets are valid!"
}, true);
return;
}
List<DiscordEmbedBuilder> embeds = new List<DiscordEmbedBuilder>();
foreach (string message in Utilities.ParseListIntoMessages(listItems))
{
embeds.Add(new DiscordEmbedBuilder
{
Title = "Invalid tickets:",
Color = DiscordColor.Red,
Description = message
});
}
// Add the footers
for (int i = 0; i < embeds.Count; i++)
{
embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = $"Page {i + 1} / {embeds.Count}"
};
}
List<Page> listPages = new List<Page>();
foreach (DiscordEmbedBuilder embed in embeds)
{
listPages.Add(new Page("", embed));
}
await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
}
[SlashRequireGuild]
[SlashCommand("setticket", "Turns a channel into a ticket WARNING: Anyone will be able to delete the channel using /close.")]
public async Task SetTicket(InteractionContext command, [Option("User", "(Optional) The owner of the ticket.")] DiscordUser user = null)
{
// Check if ticket exists in the database
if (Database.IsOpenTicket(command.Channel.Id))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "This channel is already a ticket."
}, true);
return;
}
DiscordUser ticketUser = (user == null ? command.User : user);
long id = Database.NewTicket(ticketUser.Id, 0, command.Channel.Id);
string ticketID = id.ToString("00000");
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Channel has been designated ticket " + ticketID + "."
});
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.Channel.Mention + " has been designated ticket " + ticketID + " by " + command.Member.Mention + "."
});
}
}
[SlashRequireGuild]
[SlashCommand("unsetticket", "Deletes a ticket from the ticket system without deleting the channel.")]
public async Task UnsetTicket(InteractionContext command, [Option("TicketID", "(Optional) Ticket to unset. Uses the channel you are in by default.")] long ticketID = 0)
{
Database.Ticket ticket;
if (ticketID == 0)
{
// Check if ticket exists in the database
if (!Database.TryGetOpenTicket(command.Channel.Id, out ticket))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "This channel is not a ticket!"
}, true);
return;
}
}
else
{
// Check if ticket exists in the database
if (!Database.TryGetOpenTicketByID((uint)ticketID, out ticket))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "There is no ticket with this ticket ID."
}, true);
return;
}
}
if (Database.DeleteOpenTicket(ticket.id))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Channel has been undesignated as a ticket."
});
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.Channel.Mention + " has been undesignated as a ticket by " + command.Member.Mention + "."
});
}
}
else
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Failed removing ticket from database."
}, true);
}
}
[SlashCommand("reload", "Reloads the bot config.")]
public async Task Reload(InteractionContext command)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Reloading bot application..."
});
Logger.Log("Reloading bot...");
SupportChild.Reload();
}
}

189
SupportChild/Commands/AssignCommand.cs
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@ -1,135 +1,102 @@
using System.Linq; using System;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using DSharpPlus.Exceptions; using DSharpPlus.Exceptions;
using Microsoft.Extensions.Logging; using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class AssignCommand : ApplicationCommandModule
{ {
public class AssignCommand : BaseCommandModule [SlashRequireGuild]
[SlashCommand("assign", "Assigns a staff member to this ticket.")]
public async Task OnExecute(InteractionContext command, [Option("User", "(Optional) User to assign to this ticket.")] DiscordUser user = null)
{ {
[Command("assign")] DiscordMember member = null;
[Description("Assigns a staff member to a ticket.")] try
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. member = user == null ? command.Member : await command.Guild.GetMemberAsync(user.Id);
if (!Config.HasPermission(command.Member, "assign"))
if (member == null)
{ {
DiscordEmbed error = new DiscordEmbedBuilder await command.CreateResponseAsync(new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "Could not find that user in this server."
}; }, true);
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the assign command but did not have permission.");
return; return;
} }
}
// Check if ticket exists in the database catch (Exception)
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket)) {
await command.CreateResponseAsync(new DiscordEmbedBuilder
{ {
DiscordEmbed error = new DiscordEmbedBuilder Color = DiscordColor.Red,
{ Description = "Could not find that user in this server."
Color = DiscordColor.Red, }, true);
Description = "This channel is not a ticket." return;
}; }
await command.RespondAsync(error);
return;
}
ulong staffID; // Check if ticket exists in the database
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString); if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
{
if (!parsedMessage.Any()) await command.CreateResponseAsync(new DiscordEmbedBuilder
{ {
staffID = command.Member.Id; Color = DiscordColor.Red,
} Description = "This channel is not a ticket."
else if (!ulong.TryParse(parsedMessage[0], out staffID)) }, true);
{ return;
DiscordEmbed error = new DiscordEmbedBuilder }
{
Color = DiscordColor.Red,
Description = "Invalid ID/Mention. (Could not convert to numerical)"
};
await command.RespondAsync(error);
return;
}
DiscordMember staffMember = null; if (!Database.IsStaff(member.Id))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: User is not registered as staff."
}, true);
return;
}
if (!Database.AssignStaff(ticket, member.Id))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Failed to assign " + member.Mention + " to ticket."
}, true);
return;
}
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Assigned " + member.Mention + " to ticket."
});
if (Config.assignmentNotifications)
{
try try
{ {
staffMember = await command.Guild.GetMemberAsync(staffID); await member.SendMessageAsync(new DiscordEmbedBuilder
}
catch (NotFoundException) { }
if (staffMember == null)
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Could not find user."
};
await command.RespondAsync(error);
return;
}
if (!Database.IsStaff(staffMember.Id))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: User is not registered as staff."
};
await command.RespondAsync(error);
return;
}
if (!Database.AssignStaff(ticket, staffID))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Failed to assign " + staffMember.Mention + " to ticket."
};
await command.RespondAsync(error);
return;
}
DiscordEmbed feedback = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Assigned " + staffMember.Mention + " to ticket."
};
await command.RespondAsync(feedback);
if (Config.assignmentNotifications)
{
try
{
DiscordEmbed message = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "You have been assigned to a support ticket: " + command.Channel.Mention
};
await staffMember.SendMessageAsync(message);
}
catch (UnauthorizedException) {}
}
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
DiscordEmbed logMessage = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = staffMember.Mention + " was assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "." Description = "You have been assigned to a support ticket: " + command.Channel.Mention
}; });
await logChannel.SendMessageAsync(logMessage);
} }
catch (UnauthorizedException) { }
}
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = member.Mention + " was assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "."
});
} }
} }
} }

115
SupportChild/Commands/BlacklistCommand.cs
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@ -1,99 +1,54 @@
using System; using System;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using DSharpPlus.Exceptions; using DSharpPlus.SlashCommands;
using Microsoft.Extensions.Logging; using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class BlacklistCommand : ApplicationCommandModule
{ {
public class BlacklistCommand : BaseCommandModule [SlashRequireGuild]
[SlashCommand("blacklist", "Blacklists a user from opening tickets.")]
public async Task OnExecute(InteractionContext command, [Option("User", "User to blacklist.")] DiscordUser user)
{ {
[Command("blacklist")] try
[Description("Blacklists a user from opening tickets.")]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. if (!Database.Blacklist(user.Id, command.User.Id))
if (!Config.HasPermission(command.Member, "blacklist"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder await command.CreateResponseAsync(new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = user.Mention + " is already blacklisted."
}; }, true);
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the blacklist command but did not have permission.");
return; return;
} }
string[] parsedArgs = Utilities.ParseIDs(command.RawArgumentString); await command.CreateResponseAsync(new DiscordEmbedBuilder
foreach (string parsedArg in parsedArgs)
{ {
if (ulong.TryParse(parsedArg, out ulong userId)) Color = DiscordColor.Green,
Description = "Blacklisted " + user.Mention + "."
}, true);
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{ {
DiscordUser blacklistedUser = null; Color = DiscordColor.Green,
try Description = user.Mention + " was blacklisted from opening tickets by " + command.Member.Mention + "."
{ });
blacklistedUser = await command.Client.GetUserAsync(userId);
}
catch (NotFoundException) { }
if (blacklistedUser == null)
{
DiscordEmbed message = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Could not find user."
};
await command.RespondAsync(message);
continue;
}
try
{
if (!Database.Blacklist(blacklistedUser.Id, command.User.Id))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = blacklistedUser.Mention + " is already blacklisted."
};
await command.RespondAsync(error);
continue;
}
DiscordEmbed message = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Blacklisted " + blacklistedUser.Mention + "."
};
await command.RespondAsync(message);
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
DiscordEmbed logMessage = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = blacklistedUser.Mention + " was blacklisted from opening tickets by " + command.Member.Mention + "."
};
await logChannel.SendMessageAsync(logMessage);
}
}
catch (Exception)
{
DiscordEmbed message = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error occured while blacklisting " + blacklistedUser.Mention + "."
};
await command.RespondAsync(message);
throw;
}
}
} }
} }
catch (Exception)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error occured while blacklisting " + user.Mention + "."
}, true);
throw;
}
} }
} }

212
SupportChild/Commands/CloseCommand.cs
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@ -2,117 +2,133 @@
using System.Collections.Generic; using System.Collections.Generic;
using System.IO; using System.IO;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext; using DSharpPlus;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using DSharpPlus.Exceptions; using DSharpPlus.Exceptions;
using Microsoft.Extensions.Logging; using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class CloseCommand : ApplicationCommandModule
{ {
public class CloseCommand : BaseCommandModule [SlashRequireGuild]
[SlashCommand("close", "Closes a ticket.")]
public async Task OnExecute(InteractionContext command)
{ {
[Command("close")] // Check if ticket exists in the database
[Cooldown(1, 5, CooldownBucketType.User)] if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket _))
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. await command.CreateResponseAsync(new DiscordEmbedBuilder
if (!Config.HasPermission(command.Member, "close"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder Color = DiscordColor.Red,
{ Description = "This channel is not a ticket."
Color = DiscordColor.Red, });
Description = "You do not have permission to use this command." return;
}; }
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the close command but did not have permission.");
return;
}
ulong channelID = command.Channel.Id; DiscordInteractionResponseBuilder confirmation = new DiscordInteractionResponseBuilder()
string channelName = command.Channel.Name; .AddEmbed(new DiscordEmbedBuilder
// Check if ticket exists in the database
if (!Database.TryGetOpenTicket(channelID, out Database.Ticket ticket))
{ {
DiscordEmbed error = new DiscordEmbedBuilder Color = DiscordColor.Cyan,
{ Description = "Are you sure you wish to close this ticket? You cannot re-open it again later."
Color = DiscordColor.Red, })
Description = "This channel is not a ticket." .AddComponents(new DiscordButtonComponent(ButtonStyle.Danger, "supportboi_closeconfirm", "Confirm"));
};
await command.RespondAsync(error);
return; await command.CreateResponseAsync(confirmation);
} }
public static async Task OnConfirmed(DiscordInteraction interaction)
{
await interaction.CreateResponseAsync(InteractionResponseType.DeferredMessageUpdate);
ulong channelID = interaction.Channel.Id;
string channelName = interaction.Channel.Name;
// Check if ticket exists in the database
if (!Database.TryGetOpenTicket(channelID, out Database.Ticket ticket))
{
await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "This channel is not a ticket."
}));
return;
}
// Build transcript
try
{
await Transcriber.ExecuteAsync(interaction.Channel.Id, ticket.id);
}
catch (Exception e)
{
Logger.Error("Exception occured when trying to save transcript while closing ticket: " + e);
await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "ERROR: Could not save transcript file. Aborting..."
}));
return;
}
// Log it if the log channel exists
DiscordChannel logChannel = interaction.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
DiscordEmbed embed = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Ticket " + ticket.id.ToString("00000") + " closed by " + interaction.User.Mention + ".\n",
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + channelName }
};
await using FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read);
DiscordMessageBuilder message = new DiscordMessageBuilder();
message.WithEmbed(embed);
message.WithFiles(new Dictionary<string, Stream> { { Transcriber.GetFilename(ticket.id), file } });
await logChannel.SendMessageAsync(message);
}
if (Config.closingNotifications)
{
DiscordEmbed embed = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Ticket " + ticket.id.ToString("00000") + " which you opened has now been closed, check the transcript for more info.\n",
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + channelName }
};
// Build transcript
try try
{ {
await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id); DiscordMember staffMember = await interaction.Guild.GetMemberAsync(ticket.creatorID);
await using FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read);
DiscordMessageBuilder message = new DiscordMessageBuilder();
message.WithEmbed(embed);
message.WithFiles(new Dictionary<string, Stream> { { Transcriber.GetFilename(ticket.id), file } });
await staffMember.SendMessageAsync(message);
} }
catch (Exception) catch (NotFoundException) { }
{ catch (UnauthorizedException) { }
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "ERROR: Could not save transcript file. Aborting..."
};
await command.RespondAsync(error);
throw;
}
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
DiscordEmbed embed = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Ticket " + ticket.id.ToString("00000") + " closed by " + command.Member.Mention + ".\n",
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + channelName }
};
using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
{
DiscordMessageBuilder message = new DiscordMessageBuilder();
message.WithEmbed(embed);
message.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
await logChannel.SendMessageAsync(message);
}
}
if (Config.closingNotifications)
{
DiscordEmbed embed = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Ticket " + ticket.id.ToString("00000") + " which you opened has now been closed, check the transcript for more info.\n",
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + channelName }
};
try
{
DiscordMember staffMember = await command.Guild.GetMemberAsync(ticket.creatorID);
using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
{
DiscordMessageBuilder message = new DiscordMessageBuilder();
message.WithEmbed(embed);
message.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
await staffMember.SendMessageAsync(message);
}
}
catch (NotFoundException) { }
catch (UnauthorizedException) { }
}
Database.ArchiveTicket(ticket);
// Delete the channel and database entry
await command.Channel.DeleteAsync("Ticket closed.");
Database.DeleteOpenTicket(ticket.id);
} }
Database.ArchiveTicket(ticket);
await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Channel will be deleted in 3 seconds..."
}));
await Task.Delay(3000);
// Delete the channel and database entry
await interaction.Channel.DeleteAsync("Ticket closed.");
Database.DeleteOpenTicket(ticket.id);
} }
} }

81
SupportChild/Commands/CreateButtonPanelCommand.cs Normal file
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@ -0,0 +1,81 @@
using System.Collections.Generic;
using System.Linq;
using System.Threading.Tasks;
using DSharpPlus;
using DSharpPlus.Entities;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands;
public class CreateButtonPanelCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("createbuttonpanel", "Creates a series of buttons which users can use to open new tickets in specific categories.")]
public async Task OnExecute(InteractionContext command)
{
DiscordMessageBuilder builder = new DiscordMessageBuilder().WithContent(" ");
List<Database.Category> verifiedCategories = await Utilities.GetVerifiedChannels();
if (verifiedCategories.Count == 0)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: No registered categories found."
}, true);
return;
}
verifiedCategories = verifiedCategories.OrderBy(x => x.name).ToList();
int nrOfButtons = 0;
for (int nrOfButtonRows = 0; nrOfButtonRows < 5 && nrOfButtons < verifiedCategories.Count; nrOfButtonRows++)
{
List<DiscordButtonComponent> buttonRow = new List<DiscordButtonComponent>();
for (; nrOfButtons < 5 * (nrOfButtonRows + 1) && nrOfButtons < verifiedCategories.Count; nrOfButtons++)
{
buttonRow.Add(new DiscordButtonComponent(ButtonStyle.Primary, "supportboi_newticketbutton " + verifiedCategories[nrOfButtons].id, verifiedCategories[nrOfButtons].name));
}
builder.AddComponents(buttonRow);
}
await command.Channel.SendMessageAsync(builder);
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Successfully created message, make sure to run this command again if you add new categories to the bot."
}, true);
}
public static async Task OnButtonUsed(DiscordInteraction interaction)
{
await interaction.CreateResponseAsync(InteractionResponseType.DeferredChannelMessageWithSource, new DiscordInteractionResponseBuilder().AsEphemeral());
if (!ulong.TryParse(interaction.Data.CustomId.Replace("supportboi_newticketbutton ", ""), out ulong categoryID) || categoryID == 0)
{
Logger.Warn("Invalid ID: " + interaction.Data.CustomId.Replace("supportboi_newticketbutton ", ""));
return;
}
(bool success, string message) = await NewCommand.OpenNewTicket(interaction.User.Id, interaction.ChannelId, categoryID);
if (success)
{
await interaction.CreateFollowupMessageAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = message
}));
}
else
{
await interaction.CreateFollowupMessageAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = message
}));
}
}
}

79
SupportChild/Commands/CreateSelectionBoxPanelCommand.cs Normal file
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@ -0,0 +1,79 @@
using System.Collections.Generic;
using System.Linq;
using System.Threading.Tasks;
using DSharpPlus;
using DSharpPlus.Entities;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands;
public class CreateSelectionBoxPanelCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("createselectionboxpanel", "Creates a selection box which users can use to open new tickets in specific categories.")]
public async Task OnExecute(InteractionContext command, [Option("Message", "(Optional) The message to show in the selection box.")] string message = null)
{
DiscordMessageBuilder builder = new DiscordMessageBuilder()
.WithContent(" ")
.AddComponents(await GetSelectComponents(command, message ?? "Open new ticket..."));
await command.Channel.SendMessageAsync(builder);
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Successfully created message, make sure to run this command again if you add new categories to the bot."
}, true);
}
public static async Task<List<DiscordSelectComponent>> GetSelectComponents(InteractionContext command, string placeholder)
{
List<Database.Category> verifiedCategories = await Utilities.GetVerifiedChannels();
if (verifiedCategories.Count == 0) return new List<DiscordSelectComponent>();
verifiedCategories = verifiedCategories.OrderBy(x => x.name).ToList();
List<DiscordSelectComponent> selectionComponents = new List<DiscordSelectComponent>();
int selectionOptions = 0;
for (int selectionBoxes = 0; selectionBoxes < 5 && selectionOptions < verifiedCategories.Count; selectionBoxes++)
{
List<DiscordSelectComponentOption> categoryOptions = new List<DiscordSelectComponentOption>();
for (; selectionOptions < 25 * (selectionBoxes + 1) && selectionOptions < verifiedCategories.Count; selectionOptions++)
{
categoryOptions.Add(new DiscordSelectComponentOption(verifiedCategories[selectionOptions].name, verifiedCategories[selectionOptions].id.ToString()));
}
selectionComponents.Add(new DiscordSelectComponent("supportboi_newticketselector" + selectionBoxes, placeholder, categoryOptions, false, 0, 1));
}
return selectionComponents;
}
public static async Task OnSelectionMenuUsed(DiscordInteraction interaction)
{
if (interaction.Data.Values == null || interaction.Data.Values.Length <= 0) return;
if (!ulong.TryParse(interaction.Data.Values[0], out ulong categoryID) || categoryID == 0) return;
await interaction.CreateResponseAsync(InteractionResponseType.DeferredChannelMessageWithSource, new DiscordInteractionResponseBuilder().AsEphemeral());
(bool success, string message) = await NewCommand.OpenNewTicket(interaction.User.Id, interaction.ChannelId, categoryID);
if (success)
{
await interaction.CreateFollowupMessageAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = message
}).AsEphemeral());
}
else
{
await interaction.CreateFollowupMessageAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = message
}).AsEphemeral());
}
}
}

117
SupportChild/Commands/ListAssignedCommand.cs
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@ -1,76 +1,63 @@
using System.Collections.Generic; using System.Collections.Generic;
using System.Linq;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using Microsoft.Extensions.Logging; using DSharpPlus.Interactivity;
using DSharpPlus.Interactivity.Extensions;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class ListAssignedCommand : ApplicationCommandModule
{ {
public class ListAssignedCommand : BaseCommandModule [SlashRequireGuild]
[SlashCommand("listassigned", "Lists tickets assigned to a user.")]
public async Task OnExecute(InteractionContext command, [Option("User", "(Optional) User to list tickets for.")] DiscordUser user = null)
{ {
[Command("listassigned")] DiscordUser listUser = user == null ? command.User : user;
[Aliases("la")]
[Cooldown(1, 5, CooldownBucketType.User)] if (!Database.TryGetAssignedTickets(listUser.Id, out List<Database.Ticket> assignedTickets))
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. await command.CreateResponseAsync(new DiscordEmbedBuilder
if (!Config.HasPermission(command.Member, "listassigned"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder Color = DiscordColor.Red,
{ Description = "User does not have any assigned tickets."
Color = DiscordColor.Red, });
Description = "You do not have permission to use this command." return;
};
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the listassigned command but did not have permission.");
return;
}
ulong staffID;
string[] parsedIDs = Utilities.ParseIDs(command.RawArgumentString);
if (!parsedIDs.Any())
{
staffID = command.Member.Id;
}
else if (!ulong.TryParse(parsedIDs[0], out staffID))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Invalid ID/Mention. (Could not convert to numerical)"
};
await command.RespondAsync(error);
return;
}
if (!Database.TryGetAssignedTickets(staffID, out List<Database.Ticket> assignedTickets))
{
DiscordEmbed error = new DiscordEmbedBuilder()
.WithColor(DiscordColor.Red)
.WithDescription("User does not have any assigned tickets.");
await command.RespondAsync(error);
return;
}
List<string> listItems = new List<string>();
foreach (Database.Ticket ticket in assignedTickets)
{
listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
}
LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
foreach (string message in messages)
{
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
.WithTitle("Assigned tickets: ")
.WithColor(DiscordColor.Green)
.WithDescription(message);
await command.RespondAsync(channelInfo);
}
} }
List<string> listItems = new List<string>();
foreach (Database.Ticket ticket in assignedTickets)
{
listItems.Add("**" + ticket.DiscordRelativeTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
}
List<DiscordEmbedBuilder> embeds = new List<DiscordEmbedBuilder>();
foreach (string message in Utilities.ParseListIntoMessages(listItems))
{
embeds.Add(new DiscordEmbedBuilder
{
Title = "Assigned tickets: ",
Color = DiscordColor.Green,
Description = message
});
}
// Add the footers
for (int i = 0; i < embeds.Count; i++)
{
embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = $"Page {i + 1} / {embeds.Count}"
};
}
List<Page> listPages = new List<Page>();
foreach (DiscordEmbedBuilder embed in embeds)
{
listPages.Add(new Page("", embed));
}
await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
} }
} }

162
SupportChild/Commands/ListCommand.cs
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@ -1,101 +1,99 @@
using System.Collections.Generic; using System.Collections.Generic;
using System.Linq;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using Microsoft.Extensions.Logging; using DSharpPlus.Interactivity;
using DSharpPlus.Interactivity.Extensions;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class ListCommand : ApplicationCommandModule
{ {
public class ListCommand : BaseCommandModule [SlashRequireGuild]
[SlashCommand("list", "Lists tickets opened by a user.")]
public async Task OnExecute(InteractionContext command, [Option("User", "(Optional) The user to get tickets by.")] DiscordUser user = null)
{ {
[Command("list")] DiscordUser listUser = user == null ? command.User : user;
[Cooldown(1, 5, CooldownBucketType.User)]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) List<DiscordEmbedBuilder> openEmbeds = new List<DiscordEmbedBuilder>();
if (Database.TryGetOpenTickets(listUser.Id, out List<Database.Ticket> openTickets))
{ {
// Check if the user has permission to use this command. List<string> listItems = new List<string>();
if (!Config.HasPermission(command.Member, "list")) foreach (Database.Ticket ticket in openTickets)
{ {
DiscordEmbed error = new DiscordEmbedBuilder listItems.Add("**" + ticket.DiscordRelativeTime() + ":** <#" + ticket.channelID + ">\n");
{
Color = DiscordColor.Red,
Description = "You do not have permission to use this command."
};
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the list command but did not have permission.");
return;
} }
ulong userID; foreach (string message in Utilities.ParseListIntoMessages(listItems))
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
if (!parsedMessage.Any())
{ {
userID = command.Member.Id; openEmbeds.Add(new DiscordEmbedBuilder
}
else if (!ulong.TryParse(parsedMessage[0], out userID))
{
DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Green,
Description = "Invalid ID/Mention. (Could not convert to numerical)" Description = message
}; });
await command.RespondAsync(error);
return;
} }
if (Database.TryGetOpenTickets(userID, out List<Database.Ticket> openTickets)) // Add the titles
for (int i = 0; i < openEmbeds.Count; i++)
{ {
List<string> listItems = new List<string>(); openEmbeds[i].Title = $"Open tickets ({i + 1}/{openEmbeds.Count})";
foreach (Database.Ticket ticket in openTickets)
{
listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + ">\n");
}
LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
foreach (string message in messages)
{
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
.WithTitle("Open tickets: ")
.WithColor(DiscordColor.Green)
.WithDescription(message);
await command.RespondAsync(channelInfo);
}
}
else
{
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
.WithColor(DiscordColor.Green)
.WithDescription("User does not have any open tickets.");
await command.RespondAsync(channelInfo);
}
if (Database.TryGetClosedTickets(userID, out List<Database.Ticket> closedTickets))
{
List<string> listItems = new List<string>();
foreach (Database.Ticket ticket in closedTickets)
{
listItems.Add("**" + ticket.FormattedCreatedTime() + ":** Ticket " + ticket.id.ToString("00000") + "\n");
}
LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
foreach (string message in messages)
{
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
.WithTitle("Closed tickets: ")
.WithColor(DiscordColor.Red)
.WithDescription(message);
await command.RespondAsync(channelInfo);
}
}
else
{
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
.WithColor(DiscordColor.Red)
.WithDescription("User does not have any closed tickets.");
await command.RespondAsync(channelInfo);
} }
} }
List<DiscordEmbedBuilder> closedEmbeds = new List<DiscordEmbedBuilder>();
if (Database.TryGetClosedTickets(listUser.Id, out List<Database.Ticket> closedTickets))
{
List<string> listItems = new List<string>();
foreach (Database.Ticket ticket in closedTickets)
{
listItems.Add("**" + ticket.DiscordRelativeTime() + ":** Ticket " + ticket.id.ToString("00000") + "\n");
}
foreach (string message in Utilities.ParseListIntoMessages(listItems))
{
closedEmbeds.Add(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = message
});
}
// Add the titles
for (int i = 0; i < closedEmbeds.Count; i++)
{
closedEmbeds[i].Title = $"Closed tickets ({i + 1}/{closedEmbeds.Count})";
}
}
// Merge the embed lists and add the footers
List<DiscordEmbedBuilder> embeds = new List<DiscordEmbedBuilder>();
embeds.AddRange(openEmbeds);
embeds.AddRange(closedEmbeds);
for (int i = 0; i < embeds.Count; i++)
{
embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = $"Page {i + 1} / {embeds.Count}"
};
}
if (embeds.Count == 0)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Cyan,
Description = "User does not have any open or closed tickets."
});
return;
}
List<Page> listPages = new List<Page>();
foreach (DiscordEmbedBuilder embed in embeds)
{
listPages.Add(new Page("", embed));
}
await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
} }
} }

71
SupportChild/Commands/ListOldestCommand.cs
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@ -1,71 +0,0 @@
using System.Collections.Generic;
using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities;
using Microsoft.Extensions.Logging;
namespace SupportChild.Commands
{
public class ListOldestCommand : BaseCommandModule
{
[Command("listoldest")]
[Aliases("lo")]
[Cooldown(1, 5, CooldownBucketType.User)]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{
// Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "listoldest"))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "You do not have permission to use this command."
};
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the listoldest command but did not have permission.");
return;
}
int listLimit = 20;
if (!string.IsNullOrEmpty(command.RawArgumentString?.Trim() ?? ""))
{
if (!int.TryParse(command.RawArgumentString?.Trim(), out listLimit) || listLimit < 5 || listLimit > 100)
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Invalid list amount. (Must be integer between 5 and 100)"
};
await command.RespondAsync(error);
return;
}
}
if (!Database.TryGetOldestTickets(command.Member.Id, out List<Database.Ticket> openTickets, listLimit))
{
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
.WithColor(DiscordColor.Red)
.WithDescription("Could not fetch any open tickets.");
await command.RespondAsync(channelInfo);
return;
}
List<string> listItems = new List<string>();
foreach (Database.Ticket ticket in openTickets)
{
listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
}
LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
foreach (string message in messages)
{
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
.WithTitle("The " + openTickets.Count + " oldest open tickets: ")
.WithColor(DiscordColor.Green)
.WithDescription(message?.Trim());
await command.RespondAsync(channelInfo);
}
}
}
}

60
SupportChild/Commands/ListOpen.cs Normal file
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@ -0,0 +1,60 @@
using System.Collections.Generic;
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.Interactivity;
using DSharpPlus.Interactivity.Extensions;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands;
public class ListOpen : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("listopen", "Lists all open tickets, oldest first.")]
public async Task OnExecute(InteractionContext command)
{
if (!Database.TryGetOpenTickets(out List<Database.Ticket> openTickets))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Could not fetch any open tickets."
});
return;
}
List<string> listItems = new List<string>();
foreach (Database.Ticket ticket in openTickets)
{
listItems.Add("**" + ticket.DiscordRelativeTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
}
List<DiscordEmbedBuilder> embeds = new List<DiscordEmbedBuilder>();
foreach (string message in Utilities.ParseListIntoMessages(listItems))
{
embeds.Add(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = message
});
}
// Add the footers
for (int i = 0; i < embeds.Count; i++)
{
embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = $"Page {i + 1} / {embeds.Count}"
};
}
List<Page> listPages = new List<Page>();
foreach (DiscordEmbedBuilder embed in embeds)
{
listPages.Add(new Page("", embed));
}
await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
}
}

98
SupportChild/Commands/ListUnassignedCommand.cs
View file

@ -1,55 +1,61 @@
using System.Collections.Generic; using System.Collections.Generic;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using Microsoft.Extensions.Logging; using DSharpPlus.Interactivity;
using DSharpPlus.Interactivity.Extensions;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class ListUnassignedCommand : ApplicationCommandModule
{ {
public class ListUnassignedCommand : BaseCommandModule [SlashRequireGuild]
{ [SlashCommand("listunassigned", "Lists unassigned tickets.")]
[Command("listunassigned")] public async Task OnExecute(InteractionContext command)
[Aliases("lu")] {
[Cooldown(1, 5, CooldownBucketType.User)] if (!Database.TryGetAssignedTickets(0, out List<Database.Ticket> unassignedTickets))
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) {
{ await command.CreateResponseAsync(new DiscordEmbedBuilder
// Check if the user has permission to use this command. {
if (!Config.HasPermission(command.Member, "listunassigned")) Color = DiscordColor.Green,
{ Description = "There are no unassigned tickets."
DiscordEmbed error = new DiscordEmbedBuilder });
{ return;
Color = DiscordColor.Red, }
Description = "You do not have permission to use this command."
};
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the listunassigned command but did not have permission.");
return;
}
if (!Database.TryGetAssignedTickets(0, out List<Database.Ticket> unassignedTickets)) List<string> listItems = new List<string>();
{ foreach (Database.Ticket ticket in unassignedTickets)
DiscordEmbed response = new DiscordEmbedBuilder() {
.WithColor(DiscordColor.Green) listItems.Add("**" + ticket.DiscordRelativeTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
.WithDescription("There are no unassigned tickets."); }
await command.RespondAsync(response);
}
List<string> listItems = new List<string>(); List<DiscordEmbedBuilder> embeds = new List<DiscordEmbedBuilder>();
foreach (Database.Ticket ticket in unassignedTickets) foreach (string message in Utilities.ParseListIntoMessages(listItems))
{ {
listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n"); embeds.Add(new DiscordEmbedBuilder
} {
Title = "Unassigned tickets: ",
Color = DiscordColor.Green,
Description = message
});
}
LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems); // Add the footers
foreach (string message in messages) for (int i = 0; i < embeds.Count; i++)
{ {
DiscordEmbed channelInfo = new DiscordEmbedBuilder() embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
.WithTitle("Unassigned tickets: ") {
.WithColor(DiscordColor.Green) Text = $"Page {i + 1} / {embeds.Count}"
.WithDescription(message?.Trim()); };
await command.RespondAsync(channelInfo); }
}
} List<Page> listPages = new List<Page>();
} foreach (DiscordEmbedBuilder embed in embeds)
{
listPages.Add(new Page("", embed));
}
await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
}
} }

159
SupportChild/Commands/MoveCommand.cs
View file

@ -2,103 +2,82 @@
using System.Collections.Generic; using System.Collections.Generic;
using System.Linq; using System.Linq;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using DSharpPlus.Exceptions; using DSharpPlus.Exceptions;
using Microsoft.Extensions.Logging; using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class MoveCommand : ApplicationCommandModule
{ {
public class MoveCommand : BaseCommandModule [SlashRequireGuild]
[SlashCommand("move", "Moves a ticket to another category.")]
public async Task OnExecute(InteractionContext command, [Option("Category", "The category to move the ticket to. Only has to be the beginning of the name.")] string category)
{ {
[Command("move")] // Check if ticket exists in the database
[Description("Moves a ticket to another category.")] if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket _))
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. await command.CreateResponseAsync(new DiscordEmbedBuilder
if (!Config.HasPermission(command.Member, "move"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder Color = DiscordColor.Red,
{ Description = "This channel is not a ticket."
Color = DiscordColor.Red, }, true);
Description = "You do not have permission to use this command." return;
};
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the move command but did not have permission.");
return;
}
// Check if ticket exists in the database
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "This channel is not a ticket."
};
await command.RespondAsync(error);
return;
}
if (string.IsNullOrEmpty(command.RawArgumentString))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: No category provided."
};
await command.RespondAsync(error);
return;
}
IReadOnlyList<DiscordChannel> channels = await command.Guild.GetChannelsAsync();
IEnumerable<DiscordChannel> categories = channels.Where(x => x.IsCategory);
DiscordChannel category = categories.FirstOrDefault(x => x.Name.StartsWith(command.RawArgumentString.Trim(), StringComparison.OrdinalIgnoreCase));
if (category == null)
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Could not find a category by that name."
};
await command.RespondAsync(error);
return;
}
if (command.Channel.Id == category.Id)
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: The ticket is already in that category."
};
await command.RespondAsync(error);
return;
}
try
{
await command.Channel.ModifyAsync(modifiedAttributes => modifiedAttributes.Parent = category);
}
catch (UnauthorizedException)
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Not authorized to move this ticket to that category."
};
await command.RespondAsync(error);
return;
}
DiscordEmbed feedback = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Ticket was moved to " + category.Mention
};
await command.RespondAsync(feedback);
} }
if (string.IsNullOrEmpty(category))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: No category provided."
}, true);
return;
}
IReadOnlyList<DiscordChannel> channels = await command.Guild.GetChannelsAsync();
IEnumerable<DiscordChannel> categories = channels.Where(x => x.IsCategory);
DiscordChannel categoryChannel = categories.FirstOrDefault(x => x.Name.StartsWith(category.Trim(), StringComparison.OrdinalIgnoreCase));
if (categoryChannel == null)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Could not find a category by that name."
}, true);
return;
}
if (command.Channel.Id == categoryChannel.Id)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: The ticket is already in that category."
}, true);
return;
}
try
{
await command.Channel.ModifyAsync(modifiedAttributes => modifiedAttributes.Parent = categoryChannel);
}
catch (UnauthorizedException)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Not authorized to move this ticket to that category."
}, true);
return;
}
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Ticket was moved to " + categoryChannel.Mention
});
} }
} }

342
SupportChild/Commands/NewCommand.cs
View file

@ -1,150 +1,276 @@
using System; using System;
using System.Collections.Generic;
using System.Linq;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus; using DSharpPlus;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using DSharpPlus.Exceptions; using DSharpPlus.Exceptions;
using Microsoft.Extensions.Logging; using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class NewCommand : ApplicationCommandModule
{ {
public class NewCommand : BaseCommandModule [SlashRequireGuild]
[SlashCommand("new", "Opens a new ticket.")]
public async Task OnExecute(InteractionContext command)
{ {
[Command("new")] List<Database.Category> verifiedCategories = await Utilities.GetVerifiedChannels();
[Cooldown(1, 5, CooldownBucketType.User)] switch (verifiedCategories.Count)
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. case 0:
if (!Config.HasPermission(command.Member, "new")) await command.CreateResponseAsync(new DiscordEmbedBuilder
{
DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = "Error: No registered categories found."
}; }, true);
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the new command but did not have permission.");
return; return;
} case 1:
await command.DeferAsync(true);
(bool success, string message) = await OpenNewTicket(command.User.Id, command.Channel.Id, verifiedCategories[0].id);
// Check if user is blacklisted if (success)
if (Database.IsBlacklisted(command.User.Id))
{
DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, await command.FollowUpAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
Description = "You are banned from opening tickets." {
}; Color = DiscordColor.Green,
await command.RespondAsync(error); Description = message
return; }).AsEphemeral());
} }
else
if (Database.IsOpenTicket(command.Channel.Id))
{
DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, await command.FollowUpAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
Description = "You cannot use this command in a ticket channel." {
}; Color = DiscordColor.Red,
await command.RespondAsync(error); Description = message
}).AsEphemeral());
}
return; return;
} default:
if (Config.newCommandUsesSelector)
DiscordChannel category = command.Guild.GetChannel(Config.ticketCategory);
DiscordChannel ticketChannel;
try
{
ticketChannel = await command.Guild.CreateChannelAsync("ticket", ChannelType.Text, category);
}
catch (Exception)
{
DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, await CreateSelector(command, verifiedCategories);
Description = "Error occured while creating ticket, " + command.Member.Mention + }
"!\nIs the channel limit reached in the server or ticket category?" else
};
await command.RespondAsync(error);
return;
}
if (ticketChannel == null)
{
DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, await CreateButtons(command, verifiedCategories);
Description = "Error occured while creating ticket, " + command.Member.Mention + }
"!\nIs the channel limit reached in the server or ticket category?"
};
await command.RespondAsync(error);
return; return;
} }
}
ulong staffID = 0; public static async Task CreateButtons(InteractionContext command, List<Database.Category> verifiedCategories)
if (Config.randomAssignment) {
DiscordInteractionResponseBuilder builder = new DiscordInteractionResponseBuilder().WithContent(" ");
int nrOfButtons = 0;
for (int nrOfButtonRows = 0; nrOfButtonRows < 5 && nrOfButtons < verifiedCategories.Count; nrOfButtonRows++)
{
List<DiscordButtonComponent> buttonRow = new List<DiscordButtonComponent>();
for (; nrOfButtons < 5 * (nrOfButtonRows + 1) && nrOfButtons < verifiedCategories.Count; nrOfButtons++)
{ {
staffID = Database.GetRandomActiveStaff(0)?.userID ?? 0; buttonRow.Add(new DiscordButtonComponent(ButtonStyle.Primary, "supportboi_newcommandbutton " + verifiedCategories[nrOfButtons].id, verifiedCategories[nrOfButtons].name));
} }
builder.AddComponents(buttonRow);
}
long id = Database.NewTicket(command.Member.Id, staffID, ticketChannel.Id); await command.CreateResponseAsync(builder.AsEphemeral());
string ticketID = id.ToString("00000"); }
public static async Task CreateSelector(InteractionContext command, List<Database.Category> verifiedCategories)
{
verifiedCategories = verifiedCategories.OrderBy(x => x.name).ToList();
List<DiscordSelectComponent> selectionComponents = new List<DiscordSelectComponent>();
int selectionOptions = 0;
for (int selectionBoxes = 0; selectionBoxes < 5 && selectionOptions < verifiedCategories.Count; selectionBoxes++)
{
List<DiscordSelectComponentOption> categoryOptions = new List<DiscordSelectComponentOption>();
for (; selectionOptions < 25 * (selectionBoxes + 1) && selectionOptions < verifiedCategories.Count; selectionOptions++)
{
categoryOptions.Add(new DiscordSelectComponentOption(verifiedCategories[selectionOptions].name, verifiedCategories[selectionOptions].id.ToString()));
}
selectionComponents.Add(new DiscordSelectComponent("supportboi_newcommandselector" + selectionBoxes, "Open new ticket...", categoryOptions, false, 0, 1));
}
await command.CreateResponseAsync(new DiscordInteractionResponseBuilder().AddComponents(selectionComponents).AsEphemeral());
}
public static async Task OnCategorySelection(DiscordInteraction interaction)
{
string stringID;
switch (interaction.Data.ComponentType)
{
case ComponentType.Button:
stringID = interaction.Data.CustomId.Replace("supportboi_newcommandbutton ", "");
break;
case ComponentType.Select:
if (interaction.Data.Values == null || interaction.Data.Values.Length <= 0) return;
stringID = interaction.Data.Values[0];
break;
case ComponentType.ActionRow:
case ComponentType.FormInput:
default:
return;
}
if (!ulong.TryParse(stringID, out ulong categoryID) || categoryID == 0) return;
await interaction.CreateResponseAsync(InteractionResponseType.DeferredMessageUpdate, new DiscordInteractionResponseBuilder().AsEphemeral());
(bool success, string message) = await OpenNewTicket(interaction.User.Id, interaction.ChannelId, categoryID);
if (success)
{
await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = message
}));
}
else
{
await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = message
}));
}
}
public static async Task<(bool, string)> OpenNewTicket(ulong userID, ulong commandChannelID, ulong categoryID)
{
// Check if user is blacklisted
if (Database.IsBlacklisted(userID))
{
return (false, "You are banned from opening tickets.");
}
if (Database.IsOpenTicket(commandChannelID))
{
return (false, "You cannot use this command in a ticket channel.");
}
if (!Database.IsStaff(userID) && Database.TryGetOpenTickets(userID, out List<Database.Ticket> ownTickets) && ownTickets.Count >= Config.ticketLimit)
{
return (false, "You have reached the limit for maximum open tickets.");
}
DiscordChannel category = null;
try
{
category = await SupportChild.discordClient.GetChannelAsync(categoryID);
}
catch (Exception) { /*ignored*/ }
if (category == null)
{
return (false, "Error: Could not find the category to place the ticket in.");
}
DiscordMember member = null;
try
{
member = await category.Guild.GetMemberAsync(userID);
}
catch (Exception) { /*ignored*/ }
if (member == null)
{
return (false, "Error: Could not find you on the Discord server.");
}
DiscordChannel ticketChannel = null;
try
{
ticketChannel = await category.Guild.CreateChannelAsync("ticket", ChannelType.Text, category);
}
catch (Exception) { /* ignored */ }
if (ticketChannel == null)
{
return (false, "Error occured while creating ticket, " + member.Mention +
"!\nIs the channel limit reached in the server or ticket category?");
}
ulong staffID = 0;
if (Config.randomAssignment)
{
staffID = Database.GetRandomActiveStaff(0)?.userID ?? 0;
}
long id = Database.NewTicket(member.Id, staffID, ticketChannel.Id);
string ticketID = id.ToString("00000");
try
{
await ticketChannel.ModifyAsync(modifiedAttributes => modifiedAttributes.Name = "ticket-" + ticketID); await ticketChannel.ModifyAsync(modifiedAttributes => modifiedAttributes.Name = "ticket-" + ticketID);
await ticketChannel.AddOverwriteAsync(command.Member, Permissions.AccessChannels, Permissions.None); }
catch (DiscordException e)
{
Logger.Error("Exception occurred trying to modify channel: " + e);
Logger.Error("JsomMessage: " + e.JsonMessage);
}
await ticketChannel.SendMessageAsync("Hello, " + command.Member.Mention + "!\n" + Config.welcomeMessage); try
{
await ticketChannel.AddOverwriteAsync(member, Permissions.AccessChannels);
}
catch (DiscordException e)
{
Logger.Error("Exception occurred trying to add channel permissions: " + e);
Logger.Error("JsomMessage: " + e.JsonMessage);
}
// Refreshes the channel as changes were made to it above await ticketChannel.SendMessageAsync("Hello, " + member.Mention + "!\n" + Config.welcomeMessage);
ticketChannel = command.Guild.GetChannel(ticketChannel.Id);
if (staffID != 0) // Refreshes the channel as changes were made to it above
ticketChannel = await SupportChild.discordClient.GetChannelAsync(ticketChannel.Id);
if (staffID != 0)
{
await ticketChannel.SendMessageAsync(new DiscordEmbedBuilder
{ {
DiscordEmbed assignmentMessage = new DiscordEmbedBuilder Color = DiscordColor.Green,
{ Description = "Ticket was randomly assigned to <@" + staffID + ">."
Color = DiscordColor.Green, });
Description = "Ticket was randomly assigned to <@" + staffID + ">."
};
await ticketChannel.SendMessageAsync(assignmentMessage);
if (Config.assignmentNotifications) if (Config.assignmentNotifications)
{
try
{ {
DiscordEmbed message = new DiscordEmbedBuilder DiscordMember staffMember = await category.Guild.GetMemberAsync(staffID);
await staffMember.SendMessageAsync(new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "You have been randomly assigned to a newly opened support ticket: " + Description = "You have been randomly assigned to a newly opened support ticket: " +
ticketChannel.Mention ticketChannel.Mention
}; });
}
try catch (DiscordException e)
{ {
DiscordMember staffMember = await command.Guild.GetMemberAsync(staffID); Logger.Error("Exception occurred assign random staff member: " + e);
await staffMember.SendMessageAsync(message); Logger.Error("JsomMessage: " + e.JsonMessage);
}
catch (NotFoundException) {}
catch (UnauthorizedException) {}
} }
} }
}
DiscordEmbed response = new DiscordEmbedBuilder // Log it if the log channel exists
DiscordChannel logChannel = category.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
DiscordEmbed logMessage = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Ticket opened, " + command.Member.Mention + "!\n" + ticketChannel.Mention Description = "Ticket " + ticketChannel.Mention + " opened by " + member.Mention + ".\n",
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = "Ticket " + ticketID }
}; };
await command.RespondAsync(response); await logChannel.SendMessageAsync(logMessage);
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
DiscordEmbed logMessage = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Ticket " + ticketChannel.Mention + " opened by " + command.Member.Mention + ".\n",
Footer = new DiscordEmbedBuilder.EmbedFooter {Text = "Ticket " + ticketID}
};
await logChannel.SendMessageAsync(logMessage);
}
} }
return (true, "Ticket opened, " + member.Mention + "!\n" + ticketChannel.Mention);
} }
} }

289
SupportChild/Commands/RandomAssignCommand.cs
View file

@ -2,181 +2,138 @@
using System.Collections.Generic; using System.Collections.Generic;
using System.Linq; using System.Linq;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using DSharpPlus.Exceptions; using DSharpPlus.Exceptions;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
using Microsoft.Extensions.Logging; using Microsoft.Extensions.Logging;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class RandomAssignCommand : ApplicationCommandModule
{ {
public class RandomAssignCommand : BaseCommandModule [SlashRequireGuild]
[SlashCommand("rassign", "Randomly assigns a staff member to a ticket.")]
public async Task OnExecute(InteractionContext command, [Option("Role", "(Optional) Limit the random assignment to a specific role.")] DiscordRole role = null)
{ {
[Command("rassign")] // Check if ticket exists in the database
[Description("Randomly assigns a staff member to a ticket.")] if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
public async Task OnExecute(CommandContext command, [RemainingText] string commandArguments)
{ {
// Check if the user has permission to use this command. await command.CreateResponseAsync(new DiscordEmbedBuilder
if (!Config.HasPermission(command.Member, "rassign"))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "You do not have permission to use this command."
};
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the rassign command but did not have permission.");
return;
}
// Check if ticket exists in the database
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "This channel is not a ticket."
};
await command.RespondAsync(error);
return;
}
// Get a random staff member who is verified to have the correct role if applicable
DiscordMember staffMember = await GetRandomVerifiedStaffMember(command, ticket);
if (staffMember == null)
{
return;
}
// Attempt to assign the staff member to the ticket
if (!Database.AssignStaff(ticket, staffMember.Id))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Failed to assign " + staffMember.Mention + " to ticket."
};
await command.RespondAsync(error);
return;
}
// Respond that the command was successful
DiscordEmbed feedback = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Randomly assigned " + staffMember.Mention + " to ticket."
};
await command.RespondAsync(feedback);
// Send a notification to the staff member if applicable
if (Config.assignmentNotifications)
{
try
{
DiscordEmbed message = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "You have been randomly assigned to a support ticket: " + command.Channel.Mention
};
await staffMember.SendMessageAsync(message);
}
catch (UnauthorizedException) {}
}
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
DiscordEmbed logMessage = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = staffMember.Mention + " was assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "."
};
await logChannel.SendMessageAsync(logMessage);
}
}
private async Task<DiscordMember> GetRandomVerifiedStaffMember(CommandContext command, Database.Ticket ticket)
{
if (command.RawArguments.Any()) // An argument was provided, check if this can be parsed into a role
{
ulong roleID = 0;
// Try to parse either discord mention or ID
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
if (!ulong.TryParse(parsedMessage[0], out roleID))
{
// Try to find role by name
roleID = Utilities.GetRoleByName(command.Guild, command.RawArgumentString)?.Id ?? 0;
}
// Check if a role was found
if (roleID == 0)
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Could not find a role by that name/ID."
};
await command.RespondAsync(error);
return null;
}
// Check if role rassign should override staff's active status
List<Database.StaffMember> staffMembers = Config.randomAssignRoleOverride
? Database.GetAllStaff(ticket.assignedStaffID)
: Database.GetActiveStaff(ticket.assignedStaffID);
// Randomize the list before checking for roles in order to reduce number of API calls
staffMembers = Utilities.RandomizeList(staffMembers);
// Get the first staff member that has the role
foreach (Database.StaffMember sm in staffMembers)
{
try
{
DiscordMember verifiedMember = await command.Guild.GetMemberAsync(sm.userID);
if (verifiedMember?.Roles?.Any(role => role.Id == roleID) ?? false)
{
return verifiedMember;
}
}
catch (Exception e)
{
command.Client.Logger.Log(LogLevel.Information, e, "Error occured trying to find a staff member in the rassign command.");
}
}
}
else // No role was specified, any active staff will be picked
{
Database.StaffMember staffEntry = Database.GetRandomActiveStaff(ticket.assignedStaffID);
if (staffEntry == null)
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: There are no other staff members to choose from."
};
await command.RespondAsync(error);
return null;
}
// Get the staff member from discord
try
{
return await command.Guild.GetMemberAsync(staffEntry.userID);
}
catch (NotFoundException) { }
}
// Send a more generic error if we get to this point and still haven't found the staff member
DiscordEmbed err = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Error: Could not find an applicable staff member." Description = "Error: This channel is not a ticket."
}; }, true);
await command.RespondAsync(err); return;
return null; }
// Get a random staff member who is verified to have the correct role if applicable
DiscordMember staffMember = await GetRandomVerifiedStaffMember(command, role, ticket);
if (staffMember == null)
{
return;
}
// Attempt to assign the staff member to the ticket
if (!Database.AssignStaff(ticket, staffMember.Id))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Failed to assign " + staffMember.Mention + " to ticket."
}, true);
return;
}
// Respond that the command was successful
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Randomly assigned " + staffMember.Mention + " to ticket."
});
// Send a notification to the staff member if applicable
if (Config.assignmentNotifications)
{
try
{
await staffMember.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "You have been randomly assigned to a support ticket: " + command.Channel.Mention
});
}
catch (UnauthorizedException) { }
}
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = staffMember.Mention + " was randomly assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "."
});
} }
} }
private static async Task<DiscordMember> GetRandomVerifiedStaffMember(InteractionContext command, DiscordRole targetRole, Database.Ticket ticket)
{
if (targetRole != null) // A role was provided
{
// Check if role rassign should override staff's active status
List<Database.StaffMember> staffMembers = Config.randomAssignRoleOverride
? Database.GetAllStaff(ticket.assignedStaffID, ticket.creatorID)
: Database.GetActiveStaff(ticket.assignedStaffID, ticket.creatorID);
// Randomize the list before checking for roles in order to reduce number of API calls
staffMembers.Shuffle();
// Get the first staff member that has the role
foreach (Database.StaffMember sm in staffMembers)
{
try
{
DiscordMember verifiedMember = await command.Guild.GetMemberAsync(sm.userID);
if (verifiedMember?.Roles?.Any(role => role.Id == targetRole.Id) ?? false)
{
return verifiedMember;
}
}
catch (Exception e)
{
command.Client.Logger.Log(LogLevel.Information, e, "Error occured trying to find a staff member in the rassign command.");
}
}
}
else // No role was specified, any active staff will be picked
{
Database.StaffMember staffEntry = Database.GetRandomActiveStaff(ticket.assignedStaffID, ticket.creatorID);
if (staffEntry == null)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: There are no other staff members to choose from."
}, true);
return null;
}
// Get the staff member from discord
try
{
return await command.Guild.GetMemberAsync(staffEntry.userID);
}
catch (NotFoundException) { }
}
// Send a more generic error if we get to this point and still haven't found the staff member
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Could not find an applicable staff member."
}, true);
return null;
}
} }

38
SupportChild/Commands/ReloadCommand.cs
View file

@ -1,38 +0,0 @@
using System;
using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities;
using Microsoft.Extensions.Logging;
namespace SupportChild.Commands
{
public class ReloadCommand : BaseCommandModule
{
[Command("reload")]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{
// Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "reload"))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "You do not have permission to use this command."
};
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the reload command but did not have permission.");
return;
}
DiscordEmbed message = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Reloading bot application..."
};
await command.RespondAsync(message);
Console.WriteLine("Reloading bot...");
SupportChild.instance.Reload();
}
}
}

41
SupportChild/Commands/RemoveCategoryCommand.cs Normal file
View file

@ -0,0 +1,41 @@
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands;
public class RemoveCategoryCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("removecategory", "Removes the ability for users to open tickets in a specific category.")]
public async Task OnExecute(InteractionContext command, [Option("Category", "The category to remove.")] DiscordChannel channel)
{
if (!Database.TryGetCategory(channel.Id, out Database.Category _))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "That category is not registered."
}, true);
return;
}
if (Database.RemoveCategory(channel.Id))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Category removed."
}, true);
}
else
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Failed removing the category from the database."
}, true);
}
}
}

97
SupportChild/Commands/RemoveMessageCommand.cs
View file

@ -1,66 +1,41 @@
using DSharpPlus.CommandsNext; using DSharpPlus.Entities;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities;
using Microsoft.Extensions.Logging;
using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class RemoveMessageCommand : ApplicationCommandModule
{ {
public class RemoveMessageCommand : BaseCommandModule [SlashRequireGuild]
{ [SlashCommand("removemessage", "Removes a message from the 'say' command.")]
[Command("removemessage")] public async Task OnExecute(InteractionContext command, [Option("Identifier", "The identifier word used in the /say command.")] string identifier)
[Description("Removes a message from the 'say' command.")] {
public async Task OnExecute(CommandContext command, string identifier) if (!Database.TryGetMessage(identifier.ToLower(), out Database.Message _))
{ {
// Check if the user has permission to use this command. await command.CreateResponseAsync(new DiscordEmbedBuilder
if (!Config.HasPermission(command.Member, "removemessage")) {
{ Color = DiscordColor.Red,
DiscordEmbed error = new DiscordEmbedBuilder Description = "There is no message with that identifier."
{ }, true);
Color = DiscordColor.Red, return;
Description = "You do not have permission to use this command." }
};
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the removemessage command but did not have permission.");
return;
}
if (!Database.TryGetMessage(identifier.ToLower(), out Database.Message _)) if (Database.RemoveMessage(identifier))
{ {
DiscordEmbed error = new DiscordEmbedBuilder await command.CreateResponseAsync(new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Green,
Description = "There is no message with that identifier." Description = "Message removed."
}; }, true);
await command.RespondAsync(error); }
return; else
} {
await command.CreateResponseAsync(new DiscordEmbedBuilder
if(Database.RemoveMessage(identifier)) {
{ Color = DiscordColor.Red,
DiscordEmbed error = new DiscordEmbedBuilder Description = "Error: Failed removing the message from the database."
{ }, true);
Color = DiscordColor.Green, }
Description = "Message removed." }
};
await command.RespondAsync(error);
return;
}
else
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Failed removing the message from the database."
};
await command.RespondAsync(error);
return;
}
}
}
} }

127
SupportChild/Commands/RemoveStaffCommand.cs
View file

@ -1,104 +1,49 @@
using System; using System.Threading.Tasks;
using System.Linq;
using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using Microsoft.Extensions.Logging; using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
using MySql.Data.MySqlClient; using MySql.Data.MySqlClient;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class RemoveStaffCommand : ApplicationCommandModule
{ {
public class RemoveStaffCommand : BaseCommandModule [SlashRequireGuild]
[SlashCommand("removestaff", "Removes a staff member.")]
public async Task OnExecute(InteractionContext command, [Option("User", "User to remove from staff.")] DiscordUser user)
{ {
[Command("removestaff")] if (!Database.IsStaff(user.Id))
[Cooldown(1, 5, CooldownBucketType.User)]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. await command.CreateResponseAsync(new DiscordEmbedBuilder
if (!Config.HasPermission(command.Member, "removestaff"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder Color = DiscordColor.Red,
{ Description = "User is already not registered as staff."
Color = DiscordColor.Red, }, true);
Description = "You do not have permission to use this command." return;
}; }
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the removestaff command but did not have permission.");
return;
}
ulong userID; await using MySqlConnection c = Database.GetConnection();
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString); c.Open();
MySqlCommand deletion = new MySqlCommand(@"DELETE FROM staff WHERE user_id=@user_id", c);
deletion.Parameters.AddWithValue("@user_id", user.Id);
deletion.Prepare();
deletion.ExecuteNonQuery();
if (!parsedMessage.Any()) await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "User was removed from staff."
}, true);
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{ {
userID = command.Member.Id; Color = DiscordColor.Green,
} Description = "User was removed from staff.\n"
else if (!ulong.TryParse(parsedMessage[0], out userID)) });
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Invalid ID/Mention. (Could not convert to numerical)"
};
await command.RespondAsync(error);
return;
}
try
{
await command.Client.GetUserAsync(userID);
}
catch (Exception)
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Invalid ID/Mention. (Could not find user on Discord)"
};
await command.RespondAsync(error);
return;
}
if (!Database.IsStaff(userID))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "User is already not registered as staff."
};
await command.RespondAsync(error);
return;
}
using (MySqlConnection c = Database.GetConnection())
{
c.Open();
MySqlCommand deletion = new MySqlCommand(@"DELETE FROM staff WHERE user_id=@user_id", c);
deletion.Parameters.AddWithValue("@user_id", userID);
deletion.Prepare();
deletion.ExecuteNonQuery();
DiscordEmbed message = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "User was removed from staff."
};
await command.RespondAsync(message);
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
DiscordEmbed logMessage = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "User was removed from staff.\n",
};
await logChannel.SendMessageAsync(logMessage);
}
}
} }
} }
} }

111
SupportChild/Commands/SayCommand.cs
View file

@ -1,78 +1,29 @@
using DSharpPlus.CommandsNext; using DSharpPlus.Entities;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities;
using Microsoft.Extensions.Logging;
using System.Collections.Generic; using System.Collections.Generic;
using System.Linq; using System.Linq;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class SayCommand : ApplicationCommandModule
{ {
public class SayCommand : BaseCommandModule [SlashRequireGuild]
[SlashCommand("say", "Prints a message with information from staff. Use without identifier to list all identifiers.")]
public async Task OnExecute(InteractionContext command, [Option("Identifier", "(Optional) The identifier word to summon a message.")] string identifier = null)
{ {
[Command("say")] // Print list of all messages if no identifier is provided
[Cooldown(1, 2, CooldownBucketType.Channel)] if (identifier == null)
[Description("Prints a message with information from staff.")]
public async Task OnExecute(CommandContext command, string identifier)
{ {
// Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "say"))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "You do not have permission to use this command."
};
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the say command but did not have permission.");
return;
}
if (!Database.TryGetMessage(identifier.ToLower(), out Database.Message message))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "There is no message with that identifier."
};
await command.RespondAsync(error);
return;
}
DiscordEmbed reply = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = message.message
};
await command.RespondAsync(reply);
}
[Command("say")]
[Cooldown(1, 2.0, CooldownBucketType.Channel)]
[Description("Prints a list of staff messages.")]
public async Task OnExecute(CommandContext command)
{
// Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "say"))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "You do not have permission to use this command."
};
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the say command but did not have permission.");
return;
}
List<Database.Message> messages = Database.GetAllMessages(); List<Database.Message> messages = Database.GetAllMessages();
if (!messages.Any()) if (!messages.Any())
{ {
DiscordEmbed error = new DiscordEmbedBuilder() await command.CreateResponseAsync(new DiscordEmbedBuilder
.WithColor(DiscordColor.Red) {
.WithDescription("There are no messages registered."); Color = DiscordColor.Red,
await command.RespondAsync(error); Description = "There are no messages registered."
}, true);
return; return;
} }
@ -85,12 +36,32 @@ namespace SupportChild.Commands
LinkedList<string> listMessages = Utilities.ParseListIntoMessages(listItems); LinkedList<string> listMessages = Utilities.ParseListIntoMessages(listItems);
foreach (string listMessage in listMessages) foreach (string listMessage in listMessages)
{ {
DiscordEmbed channelInfo = new DiscordEmbedBuilder() await command.CreateResponseAsync(new DiscordEmbedBuilder
.WithTitle("Available messages: ") {
.WithColor(DiscordColor.Green) Title = "Available messages: ",
.WithDescription(listMessage); Color = DiscordColor.Green,
await command.RespondAsync(channelInfo); Description = listMessage
}, true);
} }
} }
// Print specific message
else
{
if (!Database.TryGetMessage(identifier.ToLower(), out Database.Message message))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "There is no message with that identifier."
}, true);
return;
}
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Cyan,
Description = message.message.Replace("\\n", "\n")
});
}
} }
} }

89
SupportChild/Commands/SetSummaryCommand.cs
View file

@ -1,63 +1,42 @@
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using Microsoft.Extensions.Logging; using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
using MySql.Data.MySqlClient; using MySql.Data.MySqlClient;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class SetSummaryCommand : ApplicationCommandModule
{ {
public class SetSummaryCommand : BaseCommandModule [SlashRequireGuild]
{ [SlashCommand("setsummary", "Sets a ticket's summary for the summary command.")]
[Command("setsummary")] public async Task OnExecute(InteractionContext command, [Option("Summary", "The ticket summary text.")] string summary)
[Cooldown(1, 5, CooldownBucketType.User)] {
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) ulong channelID = command.Channel.Id;
{ // Check if ticket exists in the database
// Check if the user has permission to use this command. if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket _))
if (!Config.HasPermission(command.Member, "setsummary")) {
{ await command.CreateResponseAsync(new DiscordEmbedBuilder
DiscordEmbed error = new DiscordEmbedBuilder {
{ Color = DiscordColor.Red,
Color = DiscordColor.Red, Description = "This channel is not a ticket."
Description = "You do not have permission to use this command." });
}; return;
await command.RespondAsync(error); }
command.Client.Logger.Log(LogLevel.Information, "User tried to use the setsummary command but did not have permission.");
return;
}
ulong channelID = command.Channel.Id; await using MySqlConnection c = Database.GetConnection();
// Check if ticket exists in the database c.Open();
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket)) MySqlCommand update = new MySqlCommand(@"UPDATE tickets SET summary = @summary WHERE channel_id = @channel_id", c);
{ update.Parameters.AddWithValue("@summary", summary);
DiscordEmbed error = new DiscordEmbedBuilder update.Parameters.AddWithValue("@channel_id", channelID);
{ update.Prepare();
Color = DiscordColor.Red, update.ExecuteNonQuery();
Description = "This channel is not a ticket." update.Dispose();
};
await command.RespondAsync(error);
return;
}
string summary = command.Message.Content.Replace(Config.prefix + "setsummary", "").Trim(); await command.CreateResponseAsync(new DiscordEmbedBuilder
{
using (MySqlConnection c = Database.GetConnection()) Color = DiscordColor.Green,
{ Description = "Summary set."
c.Open(); }, true);
MySqlCommand update = new MySqlCommand(@"UPDATE tickets SET summary = @summary WHERE channel_id = @channel_id", c); }
update.Parameters.AddWithValue("@summary", summary);
update.Parameters.AddWithValue("@channel_id", channelID);
update.Prepare();
update.ExecuteNonQuery();
update.Dispose();
DiscordEmbed message = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Summary set."
};
await command.RespondAsync(message);
}
}
}
} }

98
SupportChild/Commands/SetTicketCommand.cs
View file

@ -1,98 +0,0 @@
using System.Linq;
using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities;
using Microsoft.Extensions.Logging;
using MySql.Data.MySqlClient;
namespace SupportChild.Commands
{
public class SetTicketCommand :BaseCommandModule
{
[Command("setticket")]
[Description("Turns a channel into a ticket, warning: this will let anyone with write access delete the channel using the close command.")]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{
using (MySqlConnection c = Database.GetConnection())
{
// Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "setticket"))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "You do not have permission to use this command."
};
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the setticket command but did not have permission.");
return;
}
// Check if ticket exists in the database
if (Database.IsOpenTicket(command.Channel.Id))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "This channel is already a ticket."
};
await command.RespondAsync(error);
return;
}
ulong userID;
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
if (!parsedMessage.Any())
{
userID = command.Member.Id;
}
else if (!ulong.TryParse(parsedMessage[0], out userID))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Invalid ID/Mention. (Could not convert to numerical)"
};
await command.RespondAsync(error);
return;
}
DiscordUser user = await command.Client.GetUserAsync(userID);
if (user == null)
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Invalid ID/Mention."
};
await command.RespondAsync(error);
return;
}
long id = Database.NewTicket(userID, 0, command.Channel.Id);
string ticketID = id.ToString("00000");
DiscordEmbed message = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Channel has been designated ticket " + ticketID + "."
};
await command.RespondAsync(message);
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
DiscordEmbed logMessage = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.Channel.Mention + " has been designated ticket " + ticketID + " by " + command.Member.Mention + "."
};
await logChannel.SendMessageAsync(logMessage);
}
}
}
}
}

55
SupportChild/Commands/StatusCommand.cs
View file

@ -1,41 +1,26 @@
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using Microsoft.Extensions.Logging; using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class StatusCommand : ApplicationCommandModule
{ {
public class StatusCommand : BaseCommandModule [SlashRequireGuild]
{ [SlashCommand("status", "Shows bot status and information.")]
[Command("status")] public async Task OnExecute(InteractionContext command)
[Cooldown(1, 5, CooldownBucketType.User)] {
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) long openTickets = Database.GetNumberOfTickets();
{ long closedTickets = Database.GetNumberOfClosedTickets();
// Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "status"))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "You do not have permission to use this command."
};
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the status command but did not have permission.");
return;
}
long openTickets = Database.GetNumberOfTickets(); DiscordEmbed botInfo = new DiscordEmbedBuilder()
long closedTickets = Database.GetNumberOfClosedTickets(); .WithAuthor("KarlofDuty/SupportBoi @ GitHub", "https://github.com/EmotionChild/SupportChild", "https://cdn.discordapp.com/attachments/765441543100170271/914327948667011132/Ellie_Concept_2_transparent_ver.png")
.WithTitle("Bot information")
DiscordEmbed botInfo = new DiscordEmbedBuilder() .WithColor(DiscordColor.Cyan)
.WithAuthor("EmotionChild/SupportChild @ GitHub", "https://github.com/EmotionChild/SupportChild", "https://cdn.emotionchild.com/Ellie.png") .AddField("Version:", SupportChild.GetVersion())
.WithTitle("Bot information") .AddField("Open tickets:", openTickets + "", true)
.WithColor(DiscordColor.Cyan) .AddField("Closed tickets:", closedTickets + " ", true);
.AddField("Version:", SupportChild.GetVersion(), false) await command.CreateResponseAsync(botInfo);
.AddField("Open tickets:", openTickets + "", true) }
.AddField("Closed tickets (1.1.0+ tickets only):", closedTickets + " ", true);
await command.RespondAsync(botInfo);
}
}
} }

76
SupportChild/Commands/SummaryCommand.cs
View file

@ -1,51 +1,35 @@
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using Microsoft.Extensions.Logging; using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class SummaryCommand : ApplicationCommandModule
{ {
public class SummaryCommand : BaseCommandModule [SlashRequireGuild]
{ [SlashCommand("summary", "Lists tickets assigned to a user.")]
[Command("summary")] public async Task OnExecute(InteractionContext command)
[Cooldown(1, 5, CooldownBucketType.User)] {
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) if (Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
{ {
// Check if the user has permission to use this command. DiscordEmbed channelInfo = new DiscordEmbedBuilder()
if (!Config.HasPermission(command.Member, "summary")) .WithTitle("Channel information")
{ .WithColor(DiscordColor.Cyan)
DiscordEmbed error = new DiscordEmbedBuilder .AddField("Ticket number:", ticket.id.ToString("00000"), true)
{ .AddField("Ticket creator:", $"<@{ticket.creatorID}>", true)
Color = DiscordColor.Red, .AddField("Assigned staff:", ticket.assignedStaffID == 0 ? "Unassigned." : $"<@{ticket.assignedStaffID}>", true)
Description = "You do not have permission to use this command." .AddField("Creation time:", ticket.DiscordRelativeTime(), true)
}; .AddField("Summary:", string.IsNullOrEmpty(ticket.summary) ? "No summary." : ticket.summary.Replace("\\n", "\n"));
await command.RespondAsync(error); await command.CreateResponseAsync(channelInfo);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the summary command but did not have permission."); }
return; else
} {
await command.CreateResponseAsync(new DiscordEmbedBuilder
if (Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket)) {
{ Color = DiscordColor.Red,
DiscordEmbed channelInfo = new DiscordEmbedBuilder() Description = "This channel is not a ticket."
.WithTitle("Channel information") }, true);
.WithColor(DiscordColor.Cyan) }
.AddField("Ticket number:", ticket.id.ToString(), true) }
.AddField("Ticket creator:", $"<@{ticket.creatorID}>", true)
.AddField("Assigned staff:", ticket.assignedStaffID == 0 ? "Unassigned." : $"<@{ticket.assignedStaffID}>", true)
.AddField("Creation time:", ticket.createdTime.ToString(Config.timestampFormat), true)
.AddField("Summary:", string.IsNullOrEmpty(ticket.summary) ? "No summary." : ticket.summary, false);
await command.RespondAsync(channelInfo);
}
else
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "This channel is not a ticket."
};
await command.RespondAsync(error);
}
}
}
} }

102
SupportChild/Commands/ToggleActiveCommand.cs
View file

@ -1,78 +1,44 @@
using System.Linq; using System.Threading.Tasks;
using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using Microsoft.Extensions.Logging; using DSharpPlus.SlashCommands;
using MySql.Data.MySqlClient; using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class ToggleActiveCommand : ApplicationCommandModule
{ {
public class ToggleActiveCommand : BaseCommandModule [SlashRequireGuild]
[SlashCommand("toggleactive", "Toggles active status for a staff member.")]
public async Task OnExecute(InteractionContext command, [Option("User", "(Optional) Staff member to toggle activity for.")] DiscordUser user = null)
{ {
[Command("toggleactive")] DiscordUser staffUser = user == null ? command.User : user;
[Aliases("ta")]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) // Check if ticket exists in the database
if (!Database.TryGetStaff(staffUser.Id, out Database.StaffMember staffMember))
{ {
using (MySqlConnection c = Database.GetConnection()) await command.CreateResponseAsync(new DiscordEmbedBuilder
{ {
// Check if the user has permission to use this command. Color = DiscordColor.Red,
if (!Config.HasPermission(command.Member, "toggleactive")) Description = user == null ? "You have not been registered as staff." : "The user is not registered as staff."
{ }, true);
DiscordEmbed error = new DiscordEmbedBuilder return;
{ }
Color = DiscordColor.Red,
Description = "You do not have permission to use this command."
};
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the toggleactive command but did not have permission.");
return;
}
ulong staffID; if (Database.SetStaffActive(staffUser.Id, !staffMember.active))
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString); {
await command.CreateResponseAsync(new DiscordEmbedBuilder
if (!parsedMessage.Any()) {
{ Color = DiscordColor.Green,
staffID = command.Member.Id; Description = staffMember.active ? "Staff member is now set as inactive and will no longer be randomly assigned any support tickets." : "Staff member is now set as active and will be randomly assigned support tickets again."
} }, true);
else if (!ulong.TryParse(parsedMessage[0], out staffID)) }
{ else
DiscordEmbed error = new DiscordEmbedBuilder {
{ await command.CreateResponseAsync(new DiscordEmbedBuilder
Color = DiscordColor.Red, {
Description = "Invalid ID/Mention. (Could not convert to numerical)" Color = DiscordColor.Red,
}; Description = "Error: Unable to update active status in database."
await command.RespondAsync(error); }, true);
return;
}
// Check if ticket exists in the database
if (!Database.TryGetStaff(staffID, out Database.StaffMember staffMember))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "You have not been registered as staff."
};
await command.RespondAsync(error);
return;
}
c.Open();
MySqlCommand update = new MySqlCommand(@"UPDATE staff SET active = @active WHERE user_id = @user_id", c);
update.Parameters.AddWithValue("@user_id", staffID);
update.Parameters.AddWithValue("@active", !staffMember.active);
update.Prepare();
update.ExecuteNonQuery();
DiscordEmbed message = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = staffMember.active ? "Staff member is now set as inactive and will no longer be randomly assigned any support tickets." : "Staff member is now set as active and will be randomly assigned support tickets again."
};
await command.RespondAsync(message);
}
} }
} }
} }

249
SupportChild/Commands/TranscriptCommand.cs
View file

@ -2,171 +2,128 @@
using System.Collections.Generic; using System.Collections.Generic;
using System.IO; using System.IO;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using DSharpPlus.Exceptions; using DSharpPlus.Exceptions;
using Microsoft.Extensions.Logging; using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class TranscriptCommand : ApplicationCommandModule
{ {
public class TranscriptCommand : BaseCommandModule [SlashRequireGuild]
[SlashCommand("transcript", "Creates a transcript of a ticket.")]
public async Task OnExecute(InteractionContext command, [Option("Ticket", "(Optional) Ticket number to get transcript of.")] long ticketID = 0)
{ {
[Command("transcript")] await command.DeferAsync(true);
[Cooldown(1, 5, CooldownBucketType.User)] Database.Ticket ticket;
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs) if (ticketID == 0) // If there are no arguments use current channel
{ {
// Check if the user has permission to use this command. if (Database.TryGetOpenTicket(command.Channel.Id, out ticket))
if (!Config.HasPermission(command.Member, "transcript"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder try
{ {
Color = DiscordColor.Red, await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id);
Description = "You do not have permission to use this command."
};
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the transcript command but did not have permission.");
return;
}
Database.Ticket ticket;
string strippedMessage = command.Message.Content.Replace(Config.prefix, "");
string[] parsedMessage = strippedMessage.Replace("<@!", "").Replace("<@", "").Replace(">", "").Split();
// If there are no arguments use current channel
if (parsedMessage.Length < 2)
{
if (Database.TryGetOpenTicket(command.Channel.Id, out ticket))
{
try
{
await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id);
}
catch (Exception)
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "ERROR: Could not save transcript file. Aborting..."
};
await command.RespondAsync(error);
throw;
}
} }
else catch (Exception)
{ {
DiscordEmbed error = new DiscordEmbedBuilder await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "This channel is not a ticket." Description = "ERROR: Could not save transcript file. Aborting..."
}; }));
await command.RespondAsync(error); throw;
return;
} }
} }
else else
{ {
// Check if argument is numerical, if not abort await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
if (!uint.TryParse(parsedMessage[1], out uint ticketID))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Argument must be a number."
};
await command.RespondAsync(error);
return;
}
// If the ticket is still open, generate a new fresh transcript
if (Database.TryGetOpenTicketByID(ticketID, out ticket) && ticket?.creatorID == command.Member.Id)
{
try
{
await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id);
}
catch (Exception)
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "ERROR: Could not save transcript file. Aborting..."
};
await command.RespondAsync(error);
throw;
}
}
// If there is no open or closed ticket, send an error. If there is a closed ticket we will simply use the old transcript from when the ticket was closed.
else if (!Database.TryGetClosedTicket(ticketID, out ticket) || (ticket?.creatorID != command.Member.Id && !Database.IsStaff(command.Member.Id)))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Could not find a closed ticket with that number which you opened." + (Config.HasPermission(command.Member, "list") ? "\n(Use the " + Config.prefix + "list command to see all your tickets)" : "")
};
await command.RespondAsync(error);
return;
}
}
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
DiscordEmbed embed = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Ticket " + ticket.id.ToString("00000") + " transcript generated by " + command.Member.Mention + ".\n",
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + command.Channel.Name }
};
using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
{
DiscordMessageBuilder message = new DiscordMessageBuilder();
message.WithEmbed(embed);
message.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
await logChannel.SendMessageAsync(message);
}
}
try
{
// Send transcript privately
DiscordEmbed directMessageEmbed = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Transcript generated, " + command.Member.Mention + "!\n"
};
using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
{
DiscordMessageBuilder directMessage = new DiscordMessageBuilder();
directMessage.WithEmbed(directMessageEmbed);
directMessage.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
await command.Member.SendMessageAsync(directMessage);
}
// Respond to message directly
DiscordEmbed response = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Transcript sent, " + command.Member.Mention + "!\n"
};
await command.RespondAsync(response);
}
catch (UnauthorizedException)
{
// Send transcript privately
DiscordEmbed error = new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "Not allowed to send direct message to you, " + command.Member.Mention + ", please check your privacy settings.\n" Description = "This channel is not a ticket."
}; }));
await command.RespondAsync(error); return;
} }
} }
else
{
// If the ticket is still open, generate a new fresh transcript
if (Database.TryGetOpenTicketByID((uint)ticketID, out ticket) && ticket?.creatorID == command.Member.Id)
{
try
{
await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id);
}
catch (Exception)
{
await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "ERROR: Could not save transcript file. Aborting..."
}));
throw;
}
}
// If there is no open or closed ticket, send an error. If there is a closed ticket we will simply use the old transcript from when the ticket was closed.
else if (!Database.TryGetClosedTicket((uint)ticketID, out ticket) || (ticket?.creatorID != command.Member.Id && !Database.IsStaff(command.Member.Id)))
{
await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Could not find a closed ticket with that number which you opened.\n(Use the /list command to see all your tickets)"
}));
return;
}
}
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await using FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read);
DiscordMessageBuilder message = new DiscordMessageBuilder();
message.WithEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Ticket " + ticket.id.ToString("00000") + " transcript generated by " + command.Member.Mention + ".\n",
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + command.Channel.Name }
});
message.WithFiles(new Dictionary<string, Stream> { { Transcriber.GetFilename(ticket.id), file } });
await logChannel.SendMessageAsync(message);
}
try
{
// Send transcript in a direct message
await using FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read);
DiscordMessageBuilder directMessage = new DiscordMessageBuilder();
directMessage.WithEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Transcript generated!\n"
});
directMessage.WithFiles(new Dictionary<string, Stream> { { Transcriber.GetFilename(ticket.id), file } });
await command.Member.SendMessageAsync(directMessage);
}
catch (UnauthorizedException)
{
await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Not allowed to send direct message to you, please check your privacy settings.\n"
}));
return;
}
await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Transcript sent!\n"
}));
} }
} }

91
SupportChild/Commands/UnassignComand.cs
View file

@ -1,71 +1,52 @@
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using Microsoft.Extensions.Logging; using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class UnassignCommand : ApplicationCommandModule
{ {
public class UnassignCommand : BaseCommandModule [SlashRequireGuild]
[SlashCommand("unassign", "Unassigns a staff member from a ticket.")]
public async Task OnExecute(InteractionContext command)
{ {
[Command("unassign")] // Check if ticket exists in the database
[Description("Unassigns a staff member from a ticket.")] if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. await command.CreateResponseAsync(new DiscordEmbedBuilder
if (!Config.HasPermission(command.Member, "unassign"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder Color = DiscordColor.Red,
{ Description = "This channel is not a ticket."
Color = DiscordColor.Red, }, true);
Description = "You do not have permission to use this command." return;
}; }
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the unassign command but did not have permission.");
return;
}
// Check if ticket exists in the database if (!Database.UnassignStaff(ticket))
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket)) {
await command.CreateResponseAsync(new DiscordEmbedBuilder
{ {
DiscordEmbed error = new DiscordEmbedBuilder Color = DiscordColor.Red,
{ Description = "Error: Failed to unassign staff member from ticket."
Color = DiscordColor.Red, }, true);
Description = "This channel is not a ticket." return;
}; }
await command.RespondAsync(error);
return;
}
if (!Database.UnassignStaff(ticket)) await command.CreateResponseAsync(new DiscordEmbedBuilder
{ {
DiscordEmbed error = new DiscordEmbedBuilder Color = DiscordColor.Green,
{ Description = "Unassigned staff member from ticket."
Color = DiscordColor.Red, });
Description = "Error: Failed to unassign staff from ticket."
};
await command.RespondAsync(error);
return;
}
DiscordEmbed message = new DiscordEmbedBuilder // Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{ {
Color = DiscordColor.Green, Color = DiscordColor.Green,
Description = "Unassigned staff from ticket." Description = "Staff member was unassigned from " + command.Channel.Mention + " by " + command.Member.Mention + "."
}; });
await command.RespondAsync(message);
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
DiscordEmbed logMessage = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Staff was unassigned from " + command.Channel.Mention + " by " + command.Member.Mention + "."
};
await logChannel.SendMessageAsync(logMessage);
}
} }
} }
} }

115
SupportChild/Commands/UnblacklistCommand.cs
View file

@ -1,99 +1,54 @@
using System; using System;
using System.Threading.Tasks; using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities; using DSharpPlus.Entities;
using DSharpPlus.Exceptions; using DSharpPlus.SlashCommands;
using Microsoft.Extensions.Logging; using DSharpPlus.SlashCommands.Attributes;
namespace SupportChild.Commands namespace SupportChild.Commands;
public class UnblacklistCommand : ApplicationCommandModule
{ {
public class UnblacklistCommand : BaseCommandModule [SlashRequireGuild]
[SlashCommand("unblacklist", "Unblacklists a user from opening tickets.")]
public async Task OnExecute(InteractionContext command, [Option("User", "User to remove from blacklist.")] DiscordUser user)
{ {
[Command("unblacklist")] try
[Description("Un-blacklists a user from opening tickets.")]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{ {
// Check if the user has permission to use this command. if (!Database.Unblacklist(user.Id))
if (!Config.HasPermission(command.Member, "unblacklist"))
{ {
DiscordEmbed error = new DiscordEmbedBuilder await command.CreateResponseAsync(new DiscordEmbedBuilder
{ {
Color = DiscordColor.Red, Color = DiscordColor.Red,
Description = "You do not have permission to use this command." Description = user.Mention + " is not blacklisted."
}; }, true);
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the unblacklist command but did not have permission.");
return; return;
} }
string[] words = Utilities.ParseIDs(command.RawArgumentString); await command.CreateResponseAsync(new DiscordEmbedBuilder
foreach (string word in words)
{ {
if (ulong.TryParse(word, out ulong userId)) Color = DiscordColor.Green,
Description = "Removed " + user.Mention + " from blacklist."
}, true);
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{ {
DiscordUser blacklistedUser = null; Color = DiscordColor.Green,
try Description = user.Mention + " was unblacklisted from opening tickets by " + command.Member.Mention + "."
{ });
blacklistedUser = await command.Client.GetUserAsync(userId);
}
catch (NotFoundException) { }
if (blacklistedUser == null)
{
DiscordEmbed message = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Could not find user."
};
await command.RespondAsync(message);
continue;
}
try
{
if (!Database.Unblacklist(blacklistedUser.Id))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = blacklistedUser.Mention + " is not blacklisted."
};
await command.RespondAsync(error);
continue;
}
DiscordEmbed message = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Removed " + blacklistedUser.Mention + " from blacklist."
};
await command.RespondAsync(message);
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
DiscordEmbed logMessage = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = blacklistedUser.Mention + " was unblacklisted from opening tickets by " + command.Member.Mention + "."
};
await logChannel.SendMessageAsync(logMessage);
}
}
catch (Exception)
{
DiscordEmbed message = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error occured while removing " + blacklistedUser.Mention + " from blacklist."
};
await command.RespondAsync(message);
throw;
}
}
} }
} }
catch (Exception)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error occured while removing " + user.Mention + " from blacklist."
}, true);
throw;
}
} }
} }

70
SupportChild/Commands/UnsetTicketCommand.cs
View file

@ -1,70 +0,0 @@
using System.Threading.Tasks;
using DSharpPlus.CommandsNext;
using DSharpPlus.CommandsNext.Attributes;
using DSharpPlus.Entities;
using Microsoft.Extensions.Logging;
using MySql.Data.MySqlClient;
namespace SupportChild.Commands
{
public class UnsetTicketCommand : BaseCommandModule
{
[Command("unsetticket")]
[Description(
"Deletes a channel from the ticket system without deleting the channel.")]
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
{
using (MySqlConnection c = Database.GetConnection())
{
// Check if the user has permission to use this command.
if (!Config.HasPermission(command.Member, "unsetticket"))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "You do not have permission to use this command."
};
await command.RespondAsync(error);
command.Client.Logger.Log(LogLevel.Information, "User tried to use the unsetticket command but did not have permission.");
return;
}
// Check if ticket exists in the database
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
{
DiscordEmbed error = new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "This channel is not a ticket."
};
await command.RespondAsync(error);
return;
}
c.Open();
MySqlCommand deletion = new MySqlCommand(@"DELETE FROM tickets WHERE channel_id=@channel_id", c);
deletion.Parameters.AddWithValue("@channel_id", command.Channel.Id);
deletion.Prepare();
deletion.ExecuteNonQuery();
DiscordEmbed message = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Channel has been undesignated as a ticket."
};
await command.RespondAsync(message);
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
DiscordEmbed logMessage = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.Channel.Mention + " has been undesignated as a ticket by " + command.Member.Mention + "."
};
await logChannel.SendMessageAsync(logMessage);
}
}
}
}
}