version 1.3.0

Development

.github/workflows/auto-approve.yml

@@ -0,0 +1,26 @@
+name: Auto approve
+
+on: pull_request
+
+permissions:
+  contents: read
+
+jobs:
+  auto-approve:
+
+    name: Auto approve Pull Request
+    runs-on: ubuntu-latest
+
+    # for hmarr/auto-approve-action to approve PRs
+    permissions:
+      pull-requests: write
+
+    # Only run this on the main repo
+    if: github.event.pull_request.head.repo.full_name == 'EmotionChild/SupportChild'
+
+    steps:
+    - name: Approve via actions
+      uses: hmarr/auto-approve-action@v2.2.1
+      if: github.actor == 'EmotionChild' || github.actor == 'dependabot[bot]'
+      with:
+        github-token: "${{ secrets.GITHUB_TOKEN }}"

SupportChild/Commands/AddCategoryCommand.cs

@@ -0,0 +1,71 @@
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace SupportChild.Commands;
+
+public class AddCategoryCommand : ApplicationCommandModule
+{
+	[SlashRequireGuild]
+	[SlashCommand("addcategory", "Adds a category to the ticket bot letting users open tickets in them.")]
+	public async Task OnExecute(InteractionContext command, [Option("Title", "The name to display on buttons and in selection boxes.")] string title, [Option("Category", "The category to add.")] DiscordChannel category)
+	{
+		if (!category.IsCategory)
+		{
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Red,
+				Description = "That channel is not a category."
+			}, true);
+			return;
+		}
+
+		if (string.IsNullOrWhiteSpace(title))
+		{
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Red,
+				Description = "Invalid category title specified."
+			}, true);
+			return;
+		}
+
+		if (Database.TryGetCategory(category.Id, out Database.Category _))
+		{
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Red,
+				Description = "That category is already registered."
+			}, true);
+			return;
+		}
+
+		if (Database.TryGetCategory(title, out Database.Category _))
+		{
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Red,
+				Description = "There is already a category with that title."
+			}, true);
+			return;
+		}
+
+		if (Database.AddCategory(title, category.Id))
+		{
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Green,
+				Description = "Category added."
+			}, true);
+		}
+		else
+		{
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Red,
+				Description = "Error: Failed adding the category to the database."
+			}, true);
+		}
+	}
+}

SupportChild/Commands/AddCommand.cs

@@ -1,107 +1,82 @@
 using System;
 using System.Threading.Tasks;
 using DSharpPlus;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
 using DSharpPlus.Entities;
-using Microsoft.Extensions.Logging;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
-{
-	public class AddCommand : BaseCommandModule
-	{
-		[Command("add")]
-		[Description("Adds a user to a ticket.")]
-		public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
-		{
-			// Check if the user has permission to use this command.
-			if (!Config.HasPermission(command.Member, "add"))
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Red,
-					Description = "You do not have permission to use this command."
-				};
-				await command.RespondAsync(error);
-				command.Client.Logger.Log(LogLevel.Information, "User tried to use the add command but did not have permission.");
-				return;
-			}
 
+public class AddCommand : ApplicationCommandModule
+{
+	[SlashRequireGuild]
+	[SlashCommand("add", "Adds a user to a ticket")]
+	public async Task OnExecute(InteractionContext command, [Option("User", "User to add to ticket.")] DiscordUser user)
+	{
 		// Check if ticket exists in the database
 		if (!Database.IsOpenTicket(command.Channel.Id))
 		{
-				DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "This channel is not a ticket."
-				};
+			}, true);
-				await command.RespondAsync(error);
 			return;
 		}
 
-			string[] parsedArgs = Utilities.ParseIDs(command.RawArgumentString);
+		DiscordMember member;
-			foreach (string parsedArg in parsedArgs)
-			{
-				if (!ulong.TryParse(parsedArg, out ulong userID))
-				{
-					DiscordEmbed error = new DiscordEmbedBuilder
-					{
-						Color = DiscordColor.Red,
-						Description = "Invalid ID/Mention. (Could not convert to numerical)"
-					};
-					await command.RespondAsync(error);
-					continue;
-				}
-
-				DiscordMember mentionedMember;
 		try
 		{
-					mentionedMember = await command.Guild.GetMemberAsync(userID);
+			member = (user == null ? command.Member : await command.Guild.GetMemberAsync(user.Id));
+
+			if (member == null)
+			{
+				await command.CreateResponseAsync(new DiscordEmbedBuilder
+				{
+					Color = DiscordColor.Red,
+					Description = "Could not find that user in this server."
+				}, true);
+				return;
+			}
 		}
 		catch (Exception)
 		{
-					DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
-						Description = "Invalid ID/Mention. (Could not find user on this server)"
+				Description = "Could not find that user in this server."
-					};
+			}, true);
-					await command.RespondAsync(error);
+			return;
-					continue;
 		}
 
 		try
 		{
-					await command.Channel.AddOverwriteAsync(mentionedMember, Permissions.AccessChannels, Permissions.None);
+			await command.Channel.AddOverwriteAsync(member, Permissions.AccessChannels);
-					DiscordEmbed message = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Green,
-						Description = "Added " + mentionedMember.Mention + " to ticket."
+				Description = "Added " + member.Mention + " to ticket."
-					};
+			});
-					await command.RespondAsync(message);
 
 			// Log it if the log channel exists
 			DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
 			if (logChannel != null)
 			{
-						DiscordEmbed logMessage = new DiscordEmbedBuilder
+				await logChannel.SendMessageAsync(new DiscordEmbedBuilder
 				{
 					Color = DiscordColor.Green,
-							Description = mentionedMember.Mention + " was added to " + command.Channel.Mention +
+					Description = member.Mention + " was added to " + command.Channel.Mention +
 								  " by " + command.Member.Mention + "."
-						};
+				});
-						await logChannel.SendMessageAsync(logMessage);
 			}
 		}
 		catch (Exception)
 		{
-					DiscordEmbed message = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
-						Description = "Could not add <@" + parsedArg + "> to ticket, unknown error occured."
+				Description = "Could not add " + member.Mention + " to ticket, unknown error occured."
-					};
+			}, true);
-					await command.RespondAsync(message);
-				}
-			}
 		}
 	}
 }

SupportChild/Commands/AddMessageCommand.cs

@@ -1,76 +1,53 @@
-using DSharpPlus.CommandsNext;
+using DSharpPlus.Entities;
-using DSharpPlus.CommandsNext.Attributes;
-using DSharpPlus.Entities;
-using Microsoft.Extensions.Logging;
-using System;
-using System.Collections.Generic;
-using System.Linq;
-using System.Text;
 using System.Threading.Tasks;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
-{
-    public class AddMessageCommand : BaseCommandModule
-    {
-        [Command("addmessage")]
-        [Description("Adds a new message for the 'say' command.")]
-        public async Task OnExecute(CommandContext command, string identifier, [RemainingText] string message)
-        {
-            // Check if the user has permission to use this command.
-            if (!Config.HasPermission(command.Member, "addmessage"))
-            {
-                DiscordEmbed error = new DiscordEmbedBuilder
-                {
-                    Color = DiscordColor.Red,
-                    Description = "You do not have permission to use this command."
-                };
-                await command.RespondAsync(error);
-                command.Client.Logger.Log(LogLevel.Information, "User tried to use the addmessage command but did not have permission.");
-                return;
-            }
 
+public class AddMessageCommand : ApplicationCommandModule
+{
+	[SlashRequireGuild]
+	[SlashCommand("addmessage", "Adds a new message for the 'say' command.")]
+	public async Task OnExecute(InteractionContext command,
+		[Option("Identifier", "The identifier word used in the /say command.")] string identifier,
+		[Option("Message", "The message the /say command will return.")] string message)
+	{
 		if (string.IsNullOrEmpty(message))
 		{
-                DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "No message specified."
-                };
+			}, true);
-                await command.RespondAsync(error);
 			return;
 		}
 
 		if (Database.TryGetMessage(identifier.ToLower(), out Database.Message _))
 		{
-                DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "There is already a message with that identifier."
-                };
+			}, true);
-                await command.RespondAsync(error);
 			return;
 		}
 
 		if (Database.AddMessage(identifier, command.Member.Id, message))
 		{
-                DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Green,
 				Description = "Message added."
-                };
+			}, true);
-                await command.RespondAsync(error);
-                return;
 		}
 		else
 		{
-                DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "Error: Failed adding the message to the database."
-                };
+			}, true);
-                await command.RespondAsync(error);
-                return;
-            }
 		}
 	}
 }

SupportChild/Commands/AddStaffCommand.cs

@@ -1,96 +1,67 @@
 using System;
-using System.Linq;
 using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
 using DSharpPlus.Entities;
-using Microsoft.Extensions.Logging;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
 using MySql.Data.MySqlClient;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
-{
-	public class AddStaffCommand : BaseCommandModule
-	{
-		[Command("addstaff")]
-		[Cooldown(1, 5, CooldownBucketType.User)]
-		public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
-		{
-			// Check if the user has permission to use this command.
-			if (!Config.HasPermission(command.Member, "addstaff"))
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Red,
-					Description = "You do not have permission to use this command."
-				};
-				await command.RespondAsync(error);
-				command.Client.Logger.Log(LogLevel.Information, "User tried to use the addstaff command but did not have permission.");
-				return;
-			}
 
-			ulong userID;
+public class AddStaffCommand : ApplicationCommandModule
-			string[] parsedArgs = Utilities.ParseIDs(commandArgs);
-
-			if (!parsedArgs.Any())
 {
-				userID = command.Member.Id;
+	[SlashRequireGuild]
-			}
+	[SlashCommand("addstaff", "Adds a new staff member.")]
-			else if (!ulong.TryParse(parsedArgs[0], out userID))
+	public async Task OnExecute(InteractionContext command, [Option("User", "User to add to staff.")] DiscordUser user)
 	{
-				DiscordEmbed error = new DiscordEmbedBuilder
+		DiscordMember staffMember = null;
-				{
-					Color = DiscordColor.Red,
-					Description = "Invalid ID/Mention. (Could not convert to numerical)"
-				};
-				await command.RespondAsync(error);
-				return;
-			}
-
-			DiscordMember member;
 		try
 		{
-				member = await command.Guild.GetMemberAsync(userID);
+			staffMember = user == null ? command.Member : await command.Guild.GetMemberAsync(user.Id);
+
+			if (staffMember == null)
+			{
+				await command.CreateResponseAsync(new DiscordEmbedBuilder
+				{
+					Color = DiscordColor.Red,
+					Description = "Could not find that user in this server."
+				}, true);
+				return;
+			}
 		}
 		catch (Exception)
 		{
-				DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
-					Description = "Invalid ID/Mention. (Could not find user on this server)"
+				Description = "Could not find that user in this server."
-				};
+			}, true);
-				await command.RespondAsync(error);
 			return;
 		}
 
-			using (MySqlConnection c = Database.GetConnection())
+		await using MySqlConnection c = Database.GetConnection();
-			{
+		MySqlCommand cmd = Database.IsStaff(staffMember.Id) ? new MySqlCommand(@"UPDATE staff SET name = @name WHERE user_id = @user_id", c) : new MySqlCommand(@"INSERT INTO staff (user_id, name) VALUES (@user_id, @name);", c);
-				MySqlCommand cmd = Database.IsStaff(userID) ? new MySqlCommand(@"UPDATE staff SET name = @name WHERE user_id = @user_id", c) : new MySqlCommand(@"INSERT INTO staff (user_id, name) VALUES (@user_id, @name);", c);
 
 		c.Open();
-				cmd.Parameters.AddWithValue("@user_id", userID);
+		cmd.Parameters.AddWithValue("@user_id", staffMember.Id);
-				cmd.Parameters.AddWithValue("@name", member.DisplayName);
+		cmd.Parameters.AddWithValue("@name", staffMember.DisplayName);
 		cmd.ExecuteNonQuery();
 		cmd.Dispose();
 
-				DiscordEmbed message = new DiscordEmbedBuilder
+		await command.CreateResponseAsync(new DiscordEmbedBuilder
 		{
 			Color = DiscordColor.Green,
-					Description = member.Mention + " was added to staff."
+			Description = staffMember.Mention + " was added to staff."
-				};
+		});
-				await command.RespondAsync(message);
 
 		// Log it if the log channel exists
 		DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
 		if (logChannel != null)
 		{
-					DiscordEmbed logMessage = new DiscordEmbedBuilder
+			await logChannel.SendMessageAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Green,
-						Description = member.Mention + " was added to staff.\n",
+				Description = staffMember.Mention + " was added to staff.\n"
-					};
+			});
-					await logChannel.SendMessageAsync(logMessage);
-				}
-			}
 		}
 	}
 }

SupportChild/Commands/AdminCommands.cs

@@ -0,0 +1,200 @@
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.Interactivity;
+using DSharpPlus.Interactivity.Extensions;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace SupportChild.Commands;
+
+[SlashCommandGroup("admin", "Administrative commands.")]
+public class AdminCommands : ApplicationCommandModule
+{
+	[SlashRequireGuild]
+	[SlashCommand("listinvalid", "List tickets which channels have been deleted. Use /admin unsetticket <id> to remove them.")]
+	public async Task ListInvalid(InteractionContext command)
+	{
+		if (!Database.TryGetOpenTickets(out List<Database.Ticket> openTickets))
+		{
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Red,
+				Description = "Could not get any open tickets from database."
+			}, true);
+		}
+
+		// Get all channels in all guilds the bot is part of
+		List<DiscordChannel> allChannels = new List<DiscordChannel>();
+		foreach (KeyValuePair<ulong, DiscordGuild> guild in SupportChild.discordClient.Guilds)
+		{
+			try
+			{
+				allChannels.AddRange(await guild.Value.GetChannelsAsync());
+			}
+			catch (Exception) { /*ignored*/ }
+		}
+
+		// Check which tickets channels no longer exist
+		List<string> listItems = new List<string>();
+		foreach (Database.Ticket ticket in openTickets)
+		{
+			if (allChannels.All(channel => channel.Id != ticket.channelID))
+			{
+				listItems.Add("ID: **" + ticket.id.ToString("00000") + ":** <#" + ticket.channelID + ">\n");
+			}
+		}
+
+		if (listItems.Count == 0)
+		{
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Green,
+				Description = "All tickets are valid!"
+			}, true);
+			return;
+		}
+
+		List<DiscordEmbedBuilder> embeds = new List<DiscordEmbedBuilder>();
+		foreach (string message in Utilities.ParseListIntoMessages(listItems))
+		{
+			embeds.Add(new DiscordEmbedBuilder
+			{
+				Title = "Invalid tickets:",
+				Color = DiscordColor.Red,
+				Description = message
+			});
+		}
+
+		// Add the footers
+		for (int i = 0; i < embeds.Count; i++)
+		{
+			embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
+			{
+				Text = $"Page {i + 1} / {embeds.Count}"
+			};
+		}
+
+		List<Page> listPages = new List<Page>();
+		foreach (DiscordEmbedBuilder embed in embeds)
+		{
+			listPages.Add(new Page("", embed));
+		}
+
+		await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
+	}
+
+	[SlashRequireGuild]
+	[SlashCommand("setticket", "Turns a channel into a ticket WARNING: Anyone will be able to delete the channel using /close.")]
+	public async Task SetTicket(InteractionContext command, [Option("User", "(Optional) The owner of the ticket.")] DiscordUser user = null)
+	{
+		// Check if ticket exists in the database
+		if (Database.IsOpenTicket(command.Channel.Id))
+		{
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Red,
+				Description = "This channel is already a ticket."
+			}, true);
+			return;
+		}
+
+		DiscordUser ticketUser = (user == null ? command.User : user);
+
+		long id = Database.NewTicket(ticketUser.Id, 0, command.Channel.Id);
+		string ticketID = id.ToString("00000");
+		await command.CreateResponseAsync(new DiscordEmbedBuilder
+		{
+			Color = DiscordColor.Green,
+			Description = "Channel has been designated ticket " + ticketID + "."
+		});
+
+		// Log it if the log channel exists
+		DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
+		if (logChannel != null)
+		{
+			await logChannel.SendMessageAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Green,
+				Description = command.Channel.Mention + " has been designated ticket " + ticketID + " by " + command.Member.Mention + "."
+			});
+		}
+	}
+
+	[SlashRequireGuild]
+	[SlashCommand("unsetticket", "Deletes a ticket from the ticket system without deleting the channel.")]
+	public async Task UnsetTicket(InteractionContext command, [Option("TicketID", "(Optional) Ticket to unset. Uses the channel you are in by default.")] long ticketID = 0)
+	{
+		Database.Ticket ticket;
+
+		if (ticketID == 0)
+		{
+			// Check if ticket exists in the database
+			if (!Database.TryGetOpenTicket(command.Channel.Id, out ticket))
+			{
+				await command.CreateResponseAsync(new DiscordEmbedBuilder
+				{
+					Color = DiscordColor.Red,
+					Description = "This channel is not a ticket!"
+				}, true);
+				return;
+			}
+		}
+		else
+		{
+			// Check if ticket exists in the database
+			if (!Database.TryGetOpenTicketByID((uint)ticketID, out ticket))
+			{
+				await command.CreateResponseAsync(new DiscordEmbedBuilder
+				{
+					Color = DiscordColor.Red,
+					Description = "There is no ticket with this ticket ID."
+				}, true);
+				return;
+			}
+		}
+
+
+		if (Database.DeleteOpenTicket(ticket.id))
+		{
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Green,
+				Description = "Channel has been undesignated as a ticket."
+			});
+
+			// Log it if the log channel exists
+			DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
+			if (logChannel != null)
+			{
+				await logChannel.SendMessageAsync(new DiscordEmbedBuilder
+				{
+					Color = DiscordColor.Green,
+					Description = command.Channel.Mention + " has been undesignated as a ticket by " + command.Member.Mention + "."
+				});
+			}
+		}
+		else
+		{
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Red,
+				Description = "Error: Failed removing ticket from database."
+			}, true);
+		}
+	}
+
+	[SlashCommand("reload", "Reloads the bot config.")]
+	public async Task Reload(InteractionContext command)
+	{
+		await command.CreateResponseAsync(new DiscordEmbedBuilder
+		{
+			Color = DiscordColor.Green,
+			Description = "Reloading bot application..."
+		});
+		Logger.Log("Reloading bot...");
+		SupportChild.Reload();
+	}
+}

SupportChild/Commands/AssignCommand.cs

@@ -1,135 +1,102 @@
-using System.Linq;
+using System;
 using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
 using DSharpPlus.Entities;
 using DSharpPlus.Exceptions;
-using Microsoft.Extensions.Logging;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
+
+public class AssignCommand : ApplicationCommandModule
 {
-	public class AssignCommand : BaseCommandModule
+	[SlashRequireGuild]
+	[SlashCommand("assign", "Assigns a staff member to this ticket.")]
+	public async Task OnExecute(InteractionContext command, [Option("User", "(Optional) User to assign to this ticket.")] DiscordUser user = null)
 	{
-		[Command("assign")]
+		DiscordMember member = null;
-		[Description("Assigns a staff member to a ticket.")]
+		try
-		public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
 		{
-			// Check if the user has permission to use this command.
+			member = user == null ? command.Member : await command.Guild.GetMemberAsync(user.Id);
-			if (!Config.HasPermission(command.Member, "assign"))
+
+			if (member == null)
 			{
-				DiscordEmbed error = new DiscordEmbedBuilder
+				await command.CreateResponseAsync(new DiscordEmbedBuilder
 				{
 					Color = DiscordColor.Red,
-					Description = "You do not have permission to use this command."
+					Description = "Could not find that user in this server."
-				};
+				}, true);
-				await command.RespondAsync(error);
+				return;
-				command.Client.Logger.Log(LogLevel.Information, "User tried to use the assign command but did not have permission.");
+			}
+		}
+		catch (Exception)
+		{
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Red,
+				Description = "Could not find that user in this server."
+			}, true);
 			return;
 		}
 
 		// Check if ticket exists in the database
 		if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
 		{
-				DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "This channel is not a ticket."
-				};
+			}, true);
-				await command.RespondAsync(error);
 			return;
 		}
 
-			ulong staffID;
+		if (!Database.IsStaff(member.Id))
-			string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
-
-			if (!parsedMessage.Any())
 		{
-				staffID = command.Member.Id;
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
-			}
-			else if (!ulong.TryParse(parsedMessage[0], out staffID))
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Red,
-					Description = "Invalid ID/Mention. (Could not convert to numerical)"
-				};
-				await command.RespondAsync(error);
-				return;
-			}
-
-			DiscordMember staffMember = null;
-			try
-			{
-				staffMember = await command.Guild.GetMemberAsync(staffID);
-			}
-			catch (NotFoundException) {  }
-
-			if (staffMember == null)
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Red,
-					Description = "Error: Could not find user."
-				};
-				await command.RespondAsync(error);
-				return;
-			}
-
-			if (!Database.IsStaff(staffMember.Id))
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "Error: User is not registered as staff."
-				};
+			}, true);
-				await command.RespondAsync(error);
 			return;
 		}
 
-			if (!Database.AssignStaff(ticket, staffID))
+		if (!Database.AssignStaff(ticket, member.Id))
 		{
-				DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
-					Description = "Error: Failed to assign " + staffMember.Mention + " to ticket."
+				Description = "Error: Failed to assign " + member.Mention + " to ticket."
-				};
+			}, true);
-				await command.RespondAsync(error);
 			return;
 		}
 
-			DiscordEmbed feedback = new DiscordEmbedBuilder
+		await command.CreateResponseAsync(new DiscordEmbedBuilder
 		{
 			Color = DiscordColor.Green,
-				Description = "Assigned " + staffMember.Mention + " to ticket."
+			Description = "Assigned " + member.Mention + " to ticket."
-			};
+		});
-			await command.RespondAsync(feedback);
 
 		if (Config.assignmentNotifications)
 		{
 			try
 			{
-					DiscordEmbed message = new DiscordEmbedBuilder
+				await member.SendMessageAsync(new DiscordEmbedBuilder
 				{
 					Color = DiscordColor.Green,
 					Description = "You have been assigned to a support ticket: " + command.Channel.Mention
-					};
+				});
-					await staffMember.SendMessageAsync(message);
 			}
 			catch (UnauthorizedException) { }
-
 		}
 
 		// Log it if the log channel exists
 		DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
 		if (logChannel != null)
 		{
-				DiscordEmbed logMessage = new DiscordEmbedBuilder
+			await logChannel.SendMessageAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Green,
-					Description = staffMember.Mention + " was assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "."
+				Description = member.Mention + " was assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "."
-				};
+			});
-				await logChannel.SendMessageAsync(logMessage);
-			}
 		}
 	}
 }

SupportChild/Commands/BlacklistCommand.cs

@@ -1,99 +1,54 @@
 using System;
 using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
 using DSharpPlus.Entities;
-using DSharpPlus.Exceptions;
+using DSharpPlus.SlashCommands;
-using Microsoft.Extensions.Logging;
+using DSharpPlus.SlashCommands.Attributes;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
+
+public class BlacklistCommand : ApplicationCommandModule
 {
-	public class BlacklistCommand : BaseCommandModule
+	[SlashRequireGuild]
+	[SlashCommand("blacklist", "Blacklists a user from opening tickets.")]
+	public async Task OnExecute(InteractionContext command, [Option("User", "User to blacklist.")] DiscordUser user)
 	{
-		[Command("blacklist")]
+		try
-		[Description("Blacklists a user from opening tickets.")]
-		public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
 		{
-			// Check if the user has permission to use this command.
+			if (!Database.Blacklist(user.Id, command.User.Id))
-			if (!Config.HasPermission(command.Member, "blacklist"))
 			{
-				DiscordEmbed error = new DiscordEmbedBuilder
+				await command.CreateResponseAsync(new DiscordEmbedBuilder
 				{
 					Color = DiscordColor.Red,
-					Description = "You do not have permission to use this command."
+					Description = user.Mention + " is already blacklisted."
-				};
+				}, true);
-				await command.RespondAsync(error);
-				command.Client.Logger.Log(LogLevel.Information, "User tried to use the blacklist command but did not have permission.");
 				return;
 			}
 
-			string[] parsedArgs = Utilities.ParseIDs(command.RawArgumentString);
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
-			foreach (string parsedArg in parsedArgs)
-			{
-				if (ulong.TryParse(parsedArg, out ulong userId))
-				{
-					DiscordUser blacklistedUser = null;
-					try
-					{
-						blacklistedUser = await command.Client.GetUserAsync(userId);
-					}
-					catch (NotFoundException) { }
-
-					if (blacklistedUser == null)
-					{
-						DiscordEmbed message = new DiscordEmbedBuilder
-						{
-							Color = DiscordColor.Red,
-							Description = "Error: Could not find user."
-						};
-						await command.RespondAsync(message);
-						continue;
-					}
-
-					try
-					{
-						if (!Database.Blacklist(blacklistedUser.Id, command.User.Id))
-						{
-							DiscordEmbed error = new DiscordEmbedBuilder
-							{
-								Color = DiscordColor.Red,
-								Description = blacklistedUser.Mention + " is already blacklisted."
-							};
-							await command.RespondAsync(error);
-							continue;
-						}
-
-						DiscordEmbed message = new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Green,
-							Description = "Blacklisted " + blacklistedUser.Mention + "."
+				Description = "Blacklisted " + user.Mention + "."
-						};
+			}, true);
-						await command.RespondAsync(message);
 
 			// Log it if the log channel exists
 			DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
 			if (logChannel != null)
 			{
-							DiscordEmbed logMessage = new DiscordEmbedBuilder
+				await logChannel.SendMessageAsync(new DiscordEmbedBuilder
 				{
 					Color = DiscordColor.Green,
-								Description = blacklistedUser.Mention + " was blacklisted from opening tickets by " + command.Member.Mention + "."
+					Description = user.Mention + " was blacklisted from opening tickets by " + command.Member.Mention + "."
-							};
+				});
-							await logChannel.SendMessageAsync(logMessage);
 			}
 		}
 		catch (Exception)
 		{
-						DiscordEmbed message = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
-							Description = "Error occured while blacklisting " + blacklistedUser.Mention + "."
+				Description = "Error occured while blacklisting " + user.Mention + "."
-						};
+			}, true);
-						await command.RespondAsync(message);
 			throw;
 		}
 	}
 }
-		}
-	}
-}

SupportChild/Commands/CloseCommand.cs

@@ -2,84 +2,94 @@
 using System.Collections.Generic;
 using System.IO;
 using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
+using DSharpPlus;
-using DSharpPlus.CommandsNext.Attributes;
 using DSharpPlus.Entities;
 using DSharpPlus.Exceptions;
-using Microsoft.Extensions.Logging;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
+
+public class CloseCommand : ApplicationCommandModule
 {
-	public class CloseCommand : BaseCommandModule
+	[SlashRequireGuild]
+	[SlashCommand("close", "Closes a ticket.")]
+	public async Task OnExecute(InteractionContext command)
 	{
-		[Command("close")]
+		// Check if ticket exists in the database
-		[Cooldown(1, 5, CooldownBucketType.User)]
+		if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket _))
-		public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
 		{
-			// Check if the user has permission to use this command.
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
-			if (!Config.HasPermission(command.Member, "close"))
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
-					Description = "You do not have permission to use this command."
+				Description = "This channel is not a ticket."
-				};
+			});
-				await command.RespondAsync(error);
-				command.Client.Logger.Log(LogLevel.Information, "User tried to use the close command but did not have permission.");
 			return;
 		}
 
-			ulong channelID = command.Channel.Id;
+		DiscordInteractionResponseBuilder confirmation = new DiscordInteractionResponseBuilder()
-			string channelName = command.Channel.Name;
+			.AddEmbed(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Cyan,
+				Description = "Are you sure you wish to close this ticket? You cannot re-open it again later."
+			})
+			.AddComponents(new DiscordButtonComponent(ButtonStyle.Danger, "supportboi_closeconfirm", "Confirm"));
+
+
+		await command.CreateResponseAsync(confirmation);
+	}
+
+	public static async Task OnConfirmed(DiscordInteraction interaction)
+	{
+		await interaction.CreateResponseAsync(InteractionResponseType.DeferredMessageUpdate);
+		ulong channelID = interaction.Channel.Id;
+		string channelName = interaction.Channel.Name;
 
 		// Check if ticket exists in the database
 		if (!Database.TryGetOpenTicket(channelID, out Database.Ticket ticket))
 		{
-				DiscordEmbed error = new DiscordEmbedBuilder
+			await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "This channel is not a ticket."
-				};
+			}));
-				await command.RespondAsync(error);
 			return;
 		}
 
 		// Build transcript
 		try
 		{
-				await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id);
+			await Transcriber.ExecuteAsync(interaction.Channel.Id, ticket.id);
 		}
-			catch (Exception)
+		catch (Exception e)
 		{
-				DiscordEmbed error = new DiscordEmbedBuilder
+			Logger.Error("Exception occured when trying to save transcript while closing ticket: " + e);
+			await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "ERROR: Could not save transcript file. Aborting..."
-				};
+			}));
-				await command.RespondAsync(error);
+			return;
-				throw;
 		}
 
 		// Log it if the log channel exists
-			DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
+		DiscordChannel logChannel = interaction.Guild.GetChannel(Config.logChannel);
 		if (logChannel != null)
 		{
 			DiscordEmbed embed = new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Green,
-					Description = "Ticket " + ticket.id.ToString("00000") + " closed by " + command.Member.Mention + ".\n",
+				Description = "Ticket " + ticket.id.ToString("00000") + " closed by " + interaction.User.Mention + ".\n",
 				Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + channelName }
 			};
 
-				using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
+			await using FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read);
-				{
 			DiscordMessageBuilder message = new DiscordMessageBuilder();
 			message.WithEmbed(embed);
-					message.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
+			message.WithFiles(new Dictionary<string, Stream> { { Transcriber.GetFilename(ticket.id), file } });
 
 			await logChannel.SendMessageAsync(message);
 		}
-			}
 
 		if (Config.closingNotifications)
 		{
@@ -92,27 +102,33 @@ namespace SupportChild.Commands
 
 			try
 			{
-					DiscordMember staffMember = await command.Guild.GetMemberAsync(ticket.creatorID);
+				DiscordMember staffMember = await interaction.Guild.GetMemberAsync(ticket.creatorID);
+				await using FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read);
 
-					using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
-					{
 				DiscordMessageBuilder message = new DiscordMessageBuilder();
 				message.WithEmbed(embed);
-						message.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
+				message.WithFiles(new Dictionary<string, Stream> { { Transcriber.GetFilename(ticket.id), file } });
 
 				await staffMember.SendMessageAsync(message);
 			}
-				}
 			catch (NotFoundException) { }
 			catch (UnauthorizedException) { }
 		}
 
 		Database.ArchiveTicket(ticket);
 
+		await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
+		{
+			Color = DiscordColor.Green,
+			Description = "Channel will be deleted in 3 seconds..."
+		}));
+
+
+		await Task.Delay(3000);
+
 		// Delete the channel and database entry
-			await command.Channel.DeleteAsync("Ticket closed.");
+		await interaction.Channel.DeleteAsync("Ticket closed.");
 
 		Database.DeleteOpenTicket(ticket.id);
 	}
 }
-}

SupportChild/Commands/CreateButtonPanelCommand.cs

@@ -0,0 +1,81 @@
+using System.Collections.Generic;
+using System.Linq;
+using System.Threading.Tasks;
+using DSharpPlus;
+using DSharpPlus.Entities;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace SupportChild.Commands;
+
+public class CreateButtonPanelCommand : ApplicationCommandModule
+{
+	[SlashRequireGuild]
+	[SlashCommand("createbuttonpanel", "Creates a series of buttons which users can use to open new tickets in specific categories.")]
+	public async Task OnExecute(InteractionContext command)
+	{
+		DiscordMessageBuilder builder = new DiscordMessageBuilder().WithContent(" ");
+		List<Database.Category> verifiedCategories = await Utilities.GetVerifiedChannels();
+
+		if (verifiedCategories.Count == 0)
+		{
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Red,
+				Description = "Error: No registered categories found."
+			}, true);
+			return;
+		}
+
+		verifiedCategories = verifiedCategories.OrderBy(x => x.name).ToList();
+
+		int nrOfButtons = 0;
+		for (int nrOfButtonRows = 0; nrOfButtonRows < 5 && nrOfButtons < verifiedCategories.Count; nrOfButtonRows++)
+		{
+			List<DiscordButtonComponent> buttonRow = new List<DiscordButtonComponent>();
+
+			for (; nrOfButtons < 5 * (nrOfButtonRows + 1) && nrOfButtons < verifiedCategories.Count; nrOfButtons++)
+			{
+				buttonRow.Add(new DiscordButtonComponent(ButtonStyle.Primary, "supportboi_newticketbutton " + verifiedCategories[nrOfButtons].id, verifiedCategories[nrOfButtons].name));
+			}
+			builder.AddComponents(buttonRow);
+		}
+
+		await command.Channel.SendMessageAsync(builder);
+		await command.CreateResponseAsync(new DiscordEmbedBuilder
+		{
+			Color = DiscordColor.Green,
+			Description = "Successfully created message, make sure to run this command again if you add new categories to the bot."
+		}, true);
+	}
+
+	public static async Task OnButtonUsed(DiscordInteraction interaction)
+	{
+		await interaction.CreateResponseAsync(InteractionResponseType.DeferredChannelMessageWithSource, new DiscordInteractionResponseBuilder().AsEphemeral());
+
+		if (!ulong.TryParse(interaction.Data.CustomId.Replace("supportboi_newticketbutton ", ""), out ulong categoryID) || categoryID == 0)
+		{
+			Logger.Warn("Invalid ID: " + interaction.Data.CustomId.Replace("supportboi_newticketbutton ", ""));
+			return;
+		}
+
+		(bool success, string message) = await NewCommand.OpenNewTicket(interaction.User.Id, interaction.ChannelId, categoryID);
+
+		if (success)
+		{
+			await interaction.CreateFollowupMessageAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Green,
+				Description = message
+			}));
+		}
+		else
+		{
+			await interaction.CreateFollowupMessageAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Red,
+				Description = message
+			}));
+		}
+	}
+}

SupportChild/Commands/CreateSelectionBoxPanelCommand.cs

@@ -0,0 +1,79 @@
+using System.Collections.Generic;
+using System.Linq;
+using System.Threading.Tasks;
+using DSharpPlus;
+using DSharpPlus.Entities;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace SupportChild.Commands;
+
+public class CreateSelectionBoxPanelCommand : ApplicationCommandModule
+{
+	[SlashRequireGuild]
+	[SlashCommand("createselectionboxpanel", "Creates a selection box which users can use to open new tickets in specific categories.")]
+	public async Task OnExecute(InteractionContext command, [Option("Message", "(Optional) The message to show in the selection box.")] string message = null)
+	{
+		DiscordMessageBuilder builder = new DiscordMessageBuilder()
+			.WithContent(" ")
+			.AddComponents(await GetSelectComponents(command, message ?? "Open new ticket..."));
+
+		await command.Channel.SendMessageAsync(builder);
+		await command.CreateResponseAsync(new DiscordEmbedBuilder
+		{
+			Color = DiscordColor.Green,
+			Description = "Successfully created message, make sure to run this command again if you add new categories to the bot."
+		}, true);
+	}
+
+	public static async Task<List<DiscordSelectComponent>> GetSelectComponents(InteractionContext command, string placeholder)
+	{
+		List<Database.Category> verifiedCategories = await Utilities.GetVerifiedChannels();
+
+		if (verifiedCategories.Count == 0) return new List<DiscordSelectComponent>();
+
+		verifiedCategories = verifiedCategories.OrderBy(x => x.name).ToList();
+		List<DiscordSelectComponent> selectionComponents = new List<DiscordSelectComponent>();
+		int selectionOptions = 0;
+		for (int selectionBoxes = 0; selectionBoxes < 5 && selectionOptions < verifiedCategories.Count; selectionBoxes++)
+		{
+			List<DiscordSelectComponentOption> categoryOptions = new List<DiscordSelectComponentOption>();
+
+			for (; selectionOptions < 25 * (selectionBoxes + 1) && selectionOptions < verifiedCategories.Count; selectionOptions++)
+			{
+				categoryOptions.Add(new DiscordSelectComponentOption(verifiedCategories[selectionOptions].name, verifiedCategories[selectionOptions].id.ToString()));
+			}
+			selectionComponents.Add(new DiscordSelectComponent("supportboi_newticketselector" + selectionBoxes, placeholder, categoryOptions, false, 0, 1));
+		}
+
+		return selectionComponents;
+	}
+
+	public static async Task OnSelectionMenuUsed(DiscordInteraction interaction)
+	{
+		if (interaction.Data.Values == null || interaction.Data.Values.Length <= 0) return;
+
+		if (!ulong.TryParse(interaction.Data.Values[0], out ulong categoryID) || categoryID == 0) return;
+
+		await interaction.CreateResponseAsync(InteractionResponseType.DeferredChannelMessageWithSource, new DiscordInteractionResponseBuilder().AsEphemeral());
+
+		(bool success, string message) = await NewCommand.OpenNewTicket(interaction.User.Id, interaction.ChannelId, categoryID);
+
+		if (success)
+		{
+			await interaction.CreateFollowupMessageAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Green,
+				Description = message
+			}).AsEphemeral());
+		}
+		else
+		{
+			await interaction.CreateFollowupMessageAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Red,
+				Description = message
+			}).AsEphemeral());
+		}
+	}
+}

SupportChild/Commands/ListAssignedCommand.cs

@@ -1,76 +1,63 @@
 using System.Collections.Generic;
-using System.Linq;
 using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
 using DSharpPlus.Entities;
-using Microsoft.Extensions.Logging;
+using DSharpPlus.Interactivity;
+using DSharpPlus.Interactivity.Extensions;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
+
+public class ListAssignedCommand : ApplicationCommandModule
 {
-	public class ListAssignedCommand : BaseCommandModule
+	[SlashRequireGuild]
+	[SlashCommand("listassigned", "Lists tickets assigned to a user.")]
+	public async Task OnExecute(InteractionContext command, [Option("User", "(Optional) User to list tickets for.")] DiscordUser user = null)
 	{
-		[Command("listassigned")]
+		DiscordUser listUser = user == null ? command.User : user;
-		[Aliases("la")]
+
-		[Cooldown(1, 5, CooldownBucketType.User)]
+		if (!Database.TryGetAssignedTickets(listUser.Id, out List<Database.Ticket> assignedTickets))
-		public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
 		{
-			// Check if the user has permission to use this command.
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
-			if (!Config.HasPermission(command.Member, "listassigned"))
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
-					Description = "You do not have permission to use this command."
+				Description = "User does not have any assigned tickets."
-				};
+			});
-				await command.RespondAsync(error);
-				command.Client.Logger.Log(LogLevel.Information, "User tried to use the listassigned command but did not have permission.");
-				return;
-			}
-
-			ulong staffID;
-			string[] parsedIDs = Utilities.ParseIDs(command.RawArgumentString);
-
-			if (!parsedIDs.Any())
-			{
-				staffID = command.Member.Id;
-			}
-			else if (!ulong.TryParse(parsedIDs[0], out staffID))
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Red,
-					Description = "Invalid ID/Mention. (Could not convert to numerical)"
-				};
-				await command.RespondAsync(error);
-				return;
-			}
-
-			if (!Database.TryGetAssignedTickets(staffID, out List<Database.Ticket> assignedTickets))
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder()
-					.WithColor(DiscordColor.Red)
-					.WithDescription("User does not have any assigned tickets.");
-				await command.RespondAsync(error);
 			return;
 		}
 
 		List<string> listItems = new List<string>();
 		foreach (Database.Ticket ticket in assignedTickets)
 		{
-				listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
+			listItems.Add("**" + ticket.DiscordRelativeTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
 		}
 
-			LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
+		List<DiscordEmbedBuilder> embeds = new List<DiscordEmbedBuilder>();
-			foreach (string message in messages)
+		foreach (string message in Utilities.ParseListIntoMessages(listItems))
 		{
-				DiscordEmbed channelInfo = new DiscordEmbedBuilder()
+			embeds.Add(new DiscordEmbedBuilder
-					.WithTitle("Assigned tickets: ")
+			{
-					.WithColor(DiscordColor.Green)
+				Title = "Assigned tickets: ",
-					.WithDescription(message);
+				Color = DiscordColor.Green,
-				await command.RespondAsync(channelInfo);
+				Description = message
+			});
 		}
 
-		}
+		// Add the footers
+		for (int i = 0; i < embeds.Count; i++)
+		{
+			embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
+			{
+				Text = $"Page {i + 1} / {embeds.Count}"
+			};
+		}
+
+		List<Page> listPages = new List<Page>();
+		foreach (DiscordEmbedBuilder embed in embeds)
+		{
+			listPages.Add(new Page("", embed));
+		}
+
+		await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
 	}
 }

SupportChild/Commands/ListCommand.cs

@@ -1,101 +1,99 @@
 using System.Collections.Generic;
-using System.Linq;
 using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
 using DSharpPlus.Entities;
-using Microsoft.Extensions.Logging;
+using DSharpPlus.Interactivity;
+using DSharpPlus.Interactivity.Extensions;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
-{
-	public class ListCommand : BaseCommandModule
-	{
-		[Command("list")]
-		[Cooldown(1, 5, CooldownBucketType.User)]
-		public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
-		{
-			// Check if the user has permission to use this command.
-			if (!Config.HasPermission(command.Member, "list"))
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Red,
-					Description = "You do not have permission to use this command."
-				};
-				await command.RespondAsync(error);
-				command.Client.Logger.Log(LogLevel.Information, "User tried to use the list command but did not have permission.");
-				return;
-			}
 
-			ulong userID;
+public class ListCommand : ApplicationCommandModule
-			string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
+{
+	[SlashRequireGuild]
+	[SlashCommand("list", "Lists tickets opened by a user.")]
+	public async Task OnExecute(InteractionContext command, [Option("User", "(Optional) The user to get tickets by.")] DiscordUser user = null)
+	{
+		DiscordUser listUser = user == null ? command.User : user;
 
-			if (!parsedMessage.Any())
+		List<DiscordEmbedBuilder> openEmbeds = new List<DiscordEmbedBuilder>();
-			{
+		if (Database.TryGetOpenTickets(listUser.Id, out List<Database.Ticket> openTickets))
-				userID = command.Member.Id;
-			}
-			else if (!ulong.TryParse(parsedMessage[0], out userID))
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Red,
-					Description = "Invalid ID/Mention. (Could not convert to numerical)"
-				};
-				await command.RespondAsync(error);
-				return;
-			}
-
-			if (Database.TryGetOpenTickets(userID, out List<Database.Ticket> openTickets))
 		{
 			List<string> listItems = new List<string>();
 			foreach (Database.Ticket ticket in openTickets)
 			{
-					listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + ">\n");
+				listItems.Add("**" + ticket.DiscordRelativeTime() + ":** <#" + ticket.channelID + ">\n");
 			}
 
-				LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
+			foreach (string message in Utilities.ParseListIntoMessages(listItems))
-				foreach (string message in messages)
 			{
-					DiscordEmbed channelInfo = new DiscordEmbedBuilder()
+				openEmbeds.Add(new DiscordEmbedBuilder
-						.WithTitle("Open tickets: ")
-						.WithColor(DiscordColor.Green)
-						.WithDescription(message);
-					await command.RespondAsync(channelInfo);
-				}
-			}
-			else
 				{
-				DiscordEmbed channelInfo = new DiscordEmbedBuilder()
+					Color = DiscordColor.Green,
-					.WithColor(DiscordColor.Green)
+					Description = message
-					.WithDescription("User does not have any open tickets.");
+				});
-				await command.RespondAsync(channelInfo);
 			}
 
-			if (Database.TryGetClosedTickets(userID, out List<Database.Ticket> closedTickets))
+			// Add the titles
+			for (int i = 0; i < openEmbeds.Count; i++)
+			{
+				openEmbeds[i].Title = $"Open tickets ({i + 1}/{openEmbeds.Count})";
+			}
+		}
+
+		List<DiscordEmbedBuilder> closedEmbeds = new List<DiscordEmbedBuilder>();
+		if (Database.TryGetClosedTickets(listUser.Id, out List<Database.Ticket> closedTickets))
 		{
 			List<string> listItems = new List<string>();
 			foreach (Database.Ticket ticket in closedTickets)
 			{
-					listItems.Add("**" + ticket.FormattedCreatedTime() + ":** Ticket " + ticket.id.ToString("00000") + "\n");
+				listItems.Add("**" + ticket.DiscordRelativeTime() + ":** Ticket " + ticket.id.ToString("00000") + "\n");
 			}
 
-				LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
+			foreach (string message in Utilities.ParseListIntoMessages(listItems))
-				foreach (string message in messages)
 			{
-					DiscordEmbed channelInfo = new DiscordEmbedBuilder()
+				closedEmbeds.Add(new DiscordEmbedBuilder
-						.WithTitle("Closed tickets: ")
-						.WithColor(DiscordColor.Red)
-						.WithDescription(message);
-					await command.RespondAsync(channelInfo);
-				}
-			}
-			else
 				{
-				DiscordEmbed channelInfo = new DiscordEmbedBuilder()
+					Color = DiscordColor.Red,
-					.WithColor(DiscordColor.Red)
+					Description = message
-					.WithDescription("User does not have any closed tickets.");
+				});
-				await command.RespondAsync(channelInfo);
+			}
+
+			// Add the titles
+			for (int i = 0; i < closedEmbeds.Count; i++)
+			{
+				closedEmbeds[i].Title = $"Closed tickets ({i + 1}/{closedEmbeds.Count})";
 			}
 		}
+
+		// Merge the embed lists and add the footers
+		List<DiscordEmbedBuilder> embeds = new List<DiscordEmbedBuilder>();
+		embeds.AddRange(openEmbeds);
+		embeds.AddRange(closedEmbeds);
+		for (int i = 0; i < embeds.Count; i++)
+		{
+			embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
+			{
+				Text = $"Page {i + 1} / {embeds.Count}"
+			};
+		}
+
+		if (embeds.Count == 0)
+		{
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Cyan,
+				Description = "User does not have any open or closed tickets."
+			});
+			return;
+		}
+
+		List<Page> listPages = new List<Page>();
+		foreach (DiscordEmbedBuilder embed in embeds)
+		{
+			listPages.Add(new Page("", embed));
+		}
+
+		await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
 	}
 }

SupportChild/Commands/ListOldestCommand.cs

@@ -1,71 +0,0 @@
-using System.Collections.Generic;
-using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
-using DSharpPlus.Entities;
-using Microsoft.Extensions.Logging;
-
-namespace SupportChild.Commands
-{
-	public class ListOldestCommand : BaseCommandModule
-	{
-		[Command("listoldest")]
-		[Aliases("lo")]
-		[Cooldown(1, 5, CooldownBucketType.User)]
-		public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
-		{
-			// Check if the user has permission to use this command.
-			if (!Config.HasPermission(command.Member, "listoldest"))
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Red,
-					Description = "You do not have permission to use this command."
-				};
-				await command.RespondAsync(error);
-				command.Client.Logger.Log(LogLevel.Information, "User tried to use the listoldest command but did not have permission.");
-				return;
-			}
-
-			int listLimit = 20;
-			if (!string.IsNullOrEmpty(command.RawArgumentString?.Trim() ?? ""))
-			{
-				if (!int.TryParse(command.RawArgumentString?.Trim(), out listLimit) || listLimit < 5 || listLimit > 100)
-				{
-					DiscordEmbed error = new DiscordEmbedBuilder
-					{
-						Color = DiscordColor.Red,
-						Description = "Invalid list amount. (Must be integer between 5 and 100)"
-					};
-					await command.RespondAsync(error);
-					return;
-				}
-			}
-
-			if (!Database.TryGetOldestTickets(command.Member.Id, out List<Database.Ticket> openTickets, listLimit))
-			{
-				DiscordEmbed channelInfo = new DiscordEmbedBuilder()
-					.WithColor(DiscordColor.Red)
-					.WithDescription("Could not fetch any open tickets.");
-				await command.RespondAsync(channelInfo);
-				return;
-			}
-
-			List<string> listItems = new List<string>();
-			foreach (Database.Ticket ticket in openTickets)
-			{
-				listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
-			}
-
-			LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
-			foreach (string message in messages)
-			{
-				DiscordEmbed channelInfo = new DiscordEmbedBuilder()
-					.WithTitle("The " + openTickets.Count + " oldest open tickets: ")
-					.WithColor(DiscordColor.Green)
-					.WithDescription(message?.Trim());
-				await command.RespondAsync(channelInfo);
-			}
-		}
-	}
-}

SupportChild/Commands/ListOpen.cs

@@ -0,0 +1,60 @@
+using System.Collections.Generic;
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.Interactivity;
+using DSharpPlus.Interactivity.Extensions;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace SupportChild.Commands;
+
+public class ListOpen : ApplicationCommandModule
+{
+	[SlashRequireGuild]
+	[SlashCommand("listopen", "Lists all open tickets, oldest first.")]
+	public async Task OnExecute(InteractionContext command)
+	{
+		if (!Database.TryGetOpenTickets(out List<Database.Ticket> openTickets))
+		{
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Red,
+				Description = "Could not fetch any open tickets."
+			});
+			return;
+		}
+
+		List<string> listItems = new List<string>();
+		foreach (Database.Ticket ticket in openTickets)
+		{
+			listItems.Add("**" + ticket.DiscordRelativeTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
+		}
+
+		List<DiscordEmbedBuilder> embeds = new List<DiscordEmbedBuilder>();
+		foreach (string message in Utilities.ParseListIntoMessages(listItems))
+		{
+			embeds.Add(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Green,
+				Description = message
+			});
+		}
+
+		// Add the footers
+		for (int i = 0; i < embeds.Count; i++)
+		{
+			embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
+			{
+				Text = $"Page {i + 1} / {embeds.Count}"
+			};
+		}
+
+		List<Page> listPages = new List<Page>();
+		foreach (DiscordEmbedBuilder embed in embeds)
+		{
+			listPages.Add(new Page("", embed));
+		}
+
+		await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
+	}
+}

SupportChild/Commands/ListUnassignedCommand.cs

@@ -1,55 +1,61 @@
 using System.Collections.Generic;
 using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
 using DSharpPlus.Entities;
-using Microsoft.Extensions.Logging;
+using DSharpPlus.Interactivity;
+using DSharpPlus.Interactivity.Extensions;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
-{
-    public class ListUnassignedCommand : BaseCommandModule
-    {
-        [Command("listunassigned")]
-        [Aliases("lu")]
-        [Cooldown(1, 5, CooldownBucketType.User)]
-        public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
-        {
-            // Check if the user has permission to use this command.
-            if (!Config.HasPermission(command.Member, "listunassigned"))
-            {
-                DiscordEmbed error = new DiscordEmbedBuilder
-                {
-                    Color = DiscordColor.Red,
-                    Description = "You do not have permission to use this command."
-                };
-                await command.RespondAsync(error);
-                command.Client.Logger.Log(LogLevel.Information, "User tried to use the listunassigned command but did not have permission.");
-                return;
-            }
 
+public class ListUnassignedCommand : ApplicationCommandModule
+{
+	[SlashRequireGuild]
+	[SlashCommand("listunassigned", "Lists unassigned tickets.")]
+	public async Task OnExecute(InteractionContext command)
+	{
 		if (!Database.TryGetAssignedTickets(0, out List<Database.Ticket> unassignedTickets))
 		{
-                DiscordEmbed response = new DiscordEmbedBuilder()
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
-                    .WithColor(DiscordColor.Green)
+			{
-                    .WithDescription("There are no unassigned tickets.");
+				Color = DiscordColor.Green,
-                await command.RespondAsync(response);
+				Description = "There are no unassigned tickets."
+			});
+			return;
 		}
 
 		List<string> listItems = new List<string>();
 		foreach (Database.Ticket ticket in unassignedTickets)
 		{
-                listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
+			listItems.Add("**" + ticket.DiscordRelativeTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
 		}
 
-            LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
+		List<DiscordEmbedBuilder> embeds = new List<DiscordEmbedBuilder>();
-            foreach (string message in messages)
+		foreach (string message in Utilities.ParseListIntoMessages(listItems))
 		{
-                DiscordEmbed channelInfo = new DiscordEmbedBuilder()
+			embeds.Add(new DiscordEmbedBuilder
-                    .WithTitle("Unassigned tickets: ")
+			{
-                    .WithColor(DiscordColor.Green)
+				Title = "Unassigned tickets: ",
-                    .WithDescription(message?.Trim());
+				Color = DiscordColor.Green,
-                await command.RespondAsync(channelInfo);
+				Description = message
-            }
+			});
-        }
+		}
+
+		// Add the footers
+		for (int i = 0; i < embeds.Count; i++)
+		{
+			embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
+			{
+				Text = $"Page {i + 1} / {embeds.Count}"
+			};
+		}
+
+		List<Page> listPages = new List<Page>();
+		foreach (DiscordEmbedBuilder embed in embeds)
+		{
+			listPages.Add(new Page("", embed));
+		}
+
+		await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
 	}
 }

SupportChild/Commands/MoveCommand.cs

@@ -2,103 +2,82 @@
 using System.Collections.Generic;
 using System.Linq;
 using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
 using DSharpPlus.Entities;
 using DSharpPlus.Exceptions;
-using Microsoft.Extensions.Logging;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
-{
-	public class MoveCommand : BaseCommandModule
-	{
-		[Command("move")]
-		[Description("Moves a ticket to another category.")]
-		public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
-		{
-			// Check if the user has permission to use this command.
-			if (!Config.HasPermission(command.Member, "move"))
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Red,
-					Description = "You do not have permission to use this command."
-				};
-				await command.RespondAsync(error);
-				command.Client.Logger.Log(LogLevel.Information, "User tried to use the move command but did not have permission.");
-				return;
-			}
 
+public class MoveCommand : ApplicationCommandModule
+{
+	[SlashRequireGuild]
+	[SlashCommand("move", "Moves a ticket to another category.")]
+	public async Task OnExecute(InteractionContext command, [Option("Category", "The category to move the ticket to. Only has to be the beginning of the name.")] string category)
+	{
 		// Check if ticket exists in the database
-			if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
+		if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket _))
 		{
-				DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "This channel is not a ticket."
-				};
+			}, true);
-				await command.RespondAsync(error);
 			return;
 		}
 
-			if (string.IsNullOrEmpty(command.RawArgumentString))
+		if (string.IsNullOrEmpty(category))
 		{
-				DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "Error: No category provided."
-				};
+			}, true);
-				await command.RespondAsync(error);
 			return;
 		}
 
 		IReadOnlyList<DiscordChannel> channels = await command.Guild.GetChannelsAsync();
 		IEnumerable<DiscordChannel> categories = channels.Where(x => x.IsCategory);
-			DiscordChannel category = categories.FirstOrDefault(x => x.Name.StartsWith(command.RawArgumentString.Trim(), StringComparison.OrdinalIgnoreCase));
+		DiscordChannel categoryChannel = categories.FirstOrDefault(x => x.Name.StartsWith(category.Trim(), StringComparison.OrdinalIgnoreCase));
 
-			if (category == null)
+		if (categoryChannel == null)
 		{
-				DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "Error: Could not find a category by that name."
-				};
+			}, true);
-				await command.RespondAsync(error);
 			return;
 		}
 
-			if (command.Channel.Id == category.Id)
+		if (command.Channel.Id == categoryChannel.Id)
 		{
-				DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "Error: The ticket is already in that category."
-				};
+			}, true);
-				await command.RespondAsync(error);
 			return;
 		}
 
 		try
 		{
-				await command.Channel.ModifyAsync(modifiedAttributes => modifiedAttributes.Parent = category);
+			await command.Channel.ModifyAsync(modifiedAttributes => modifiedAttributes.Parent = categoryChannel);
 		}
 		catch (UnauthorizedException)
 		{
-				DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "Error: Not authorized to move this ticket to that category."
-				};
+			}, true);
-				await command.RespondAsync(error);
 			return;
 		}
 
-			DiscordEmbed feedback = new DiscordEmbedBuilder
+		await command.CreateResponseAsync(new DiscordEmbedBuilder
 		{
 			Color = DiscordColor.Green,
-				Description = "Ticket was moved to " + category.Mention
+			Description = "Ticket was moved to " + categoryChannel.Mention
-			};
+		});
-			await command.RespondAsync(feedback);
-		}
 	}
 }

SupportChild/Commands/NewCommand.cs

@@ -1,85 +1,199 @@
 using System;
+using System.Collections.Generic;
+using System.Linq;
 using System.Threading.Tasks;
 using DSharpPlus;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
 using DSharpPlus.Entities;
 using DSharpPlus.Exceptions;
-using Microsoft.Extensions.Logging;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
+
+public class NewCommand : ApplicationCommandModule
 {
-	public class NewCommand : BaseCommandModule
+	[SlashRequireGuild]
+	[SlashCommand("new", "Opens a new ticket.")]
+	public async Task OnExecute(InteractionContext command)
 	{
-		[Command("new")]
+		List<Database.Category> verifiedCategories = await Utilities.GetVerifiedChannels();
-		[Cooldown(1, 5, CooldownBucketType.User)]
+		switch (verifiedCategories.Count)
-		public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
 		{
-			// Check if the user has permission to use this command.
+			case 0:
-			if (!Config.HasPermission(command.Member, "new"))
+				await command.CreateResponseAsync(new DiscordEmbedBuilder
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
 				{
 					Color = DiscordColor.Red,
-					Description = "You do not have permission to use this command."
+					Description = "Error: No registered categories found."
-				};
+				}, true);
-				await command.RespondAsync(error);
+				return;
-				command.Client.Logger.Log(LogLevel.Information, "User tried to use the new command but did not have permission.");
+			case 1:
+				await command.DeferAsync(true);
+				(bool success, string message) = await OpenNewTicket(command.User.Id, command.Channel.Id, verifiedCategories[0].id);
+
+				if (success)
+				{
+					await command.FollowUpAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
+					{
+						Color = DiscordColor.Green,
+						Description = message
+					}).AsEphemeral());
+				}
+				else
+				{
+					await command.FollowUpAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
+					{
+						Color = DiscordColor.Red,
+						Description = message
+					}).AsEphemeral());
+				}
+				return;
+			default:
+				if (Config.newCommandUsesSelector)
+				{
+					await CreateSelector(command, verifiedCategories);
+				}
+				else
+				{
+					await CreateButtons(command, verifiedCategories);
+				}
+				return;
+		}
+	}
+
+	public static async Task CreateButtons(InteractionContext command, List<Database.Category> verifiedCategories)
+	{
+		DiscordInteractionResponseBuilder builder = new DiscordInteractionResponseBuilder().WithContent(" ");
+		int nrOfButtons = 0;
+		for (int nrOfButtonRows = 0; nrOfButtonRows < 5 && nrOfButtons < verifiedCategories.Count; nrOfButtonRows++)
+		{
+			List<DiscordButtonComponent> buttonRow = new List<DiscordButtonComponent>();
+
+			for (; nrOfButtons < 5 * (nrOfButtonRows + 1) && nrOfButtons < verifiedCategories.Count; nrOfButtons++)
+			{
+				buttonRow.Add(new DiscordButtonComponent(ButtonStyle.Primary, "supportboi_newcommandbutton " + verifiedCategories[nrOfButtons].id, verifiedCategories[nrOfButtons].name));
+			}
+			builder.AddComponents(buttonRow);
+		}
+
+		await command.CreateResponseAsync(builder.AsEphemeral());
+	}
+
+	public static async Task CreateSelector(InteractionContext command, List<Database.Category> verifiedCategories)
+	{
+		verifiedCategories = verifiedCategories.OrderBy(x => x.name).ToList();
+		List<DiscordSelectComponent> selectionComponents = new List<DiscordSelectComponent>();
+		int selectionOptions = 0;
+		for (int selectionBoxes = 0; selectionBoxes < 5 && selectionOptions < verifiedCategories.Count; selectionBoxes++)
+		{
+			List<DiscordSelectComponentOption> categoryOptions = new List<DiscordSelectComponentOption>();
+
+			for (; selectionOptions < 25 * (selectionBoxes + 1) && selectionOptions < verifiedCategories.Count; selectionOptions++)
+			{
+				categoryOptions.Add(new DiscordSelectComponentOption(verifiedCategories[selectionOptions].name, verifiedCategories[selectionOptions].id.ToString()));
+			}
+			selectionComponents.Add(new DiscordSelectComponent("supportboi_newcommandselector" + selectionBoxes, "Open new ticket...", categoryOptions, false, 0, 1));
+		}
+
+		await command.CreateResponseAsync(new DiscordInteractionResponseBuilder().AddComponents(selectionComponents).AsEphemeral());
+	}
+
+	public static async Task OnCategorySelection(DiscordInteraction interaction)
+	{
+		string stringID;
+		switch (interaction.Data.ComponentType)
+		{
+			case ComponentType.Button:
+				stringID = interaction.Data.CustomId.Replace("supportboi_newcommandbutton ", "");
+				break;
+			case ComponentType.Select:
+				if (interaction.Data.Values == null || interaction.Data.Values.Length <= 0) return;
+				stringID = interaction.Data.Values[0];
+				break;
+
+			case ComponentType.ActionRow:
+			case ComponentType.FormInput:
+			default:
 				return;
 		}
 
+		if (!ulong.TryParse(stringID, out ulong categoryID) || categoryID == 0) return;
+
+		await interaction.CreateResponseAsync(InteractionResponseType.DeferredMessageUpdate, new DiscordInteractionResponseBuilder().AsEphemeral());
+
+		(bool success, string message) = await OpenNewTicket(interaction.User.Id, interaction.ChannelId, categoryID);
+
+		if (success)
+		{
+			await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Green,
+				Description = message
+			}));
+		}
+		else
+		{
+			await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Red,
+				Description = message
+			}));
+		}
+	}
+
+	public static async Task<(bool, string)> OpenNewTicket(ulong userID, ulong commandChannelID, ulong categoryID)
+	{
 		// Check if user is blacklisted
-			if (Database.IsBlacklisted(command.User.Id))
+		if (Database.IsBlacklisted(userID))
 		{
-				DiscordEmbed error = new DiscordEmbedBuilder
+			return (false, "You are banned from opening tickets.");
-				{
-					Color = DiscordColor.Red,
-					Description = "You are banned from opening tickets."
-				};
-				await command.RespondAsync(error);
-				return;
 		}
 
-			if (Database.IsOpenTicket(command.Channel.Id))
+		if (Database.IsOpenTicket(commandChannelID))
 		{
-				DiscordEmbed error = new DiscordEmbedBuilder
+			return (false, "You cannot use this command in a ticket channel.");
-				{
-					Color = DiscordColor.Red,
-					Description = "You cannot use this command in a ticket channel."
-				};
-				await command.RespondAsync(error);
-				return;
 		}
 
-			DiscordChannel category = command.Guild.GetChannel(Config.ticketCategory);
+		if (!Database.IsStaff(userID) && Database.TryGetOpenTickets(userID, out List<Database.Ticket> ownTickets) && ownTickets.Count >= Config.ticketLimit)
-			DiscordChannel ticketChannel;
+		{
+			return (false, "You have reached the limit for maximum open tickets.");
+		}
+
+		DiscordChannel category = null;
+		try
+		{
+			category = await SupportChild.discordClient.GetChannelAsync(categoryID);
+		}
+		catch (Exception) { /*ignored*/ }
+
+		if (category == null)
+		{
+			return (false, "Error: Could not find the category to place the ticket in.");
+		}
+
+		DiscordMember member = null;
+		try
+		{
+			member = await category.Guild.GetMemberAsync(userID);
+		}
+		catch (Exception) { /*ignored*/ }
+
+		if (member == null)
+		{
+			return (false, "Error: Could not find you on the Discord server.");
+		}
+
+		DiscordChannel ticketChannel = null;
 
 		try
 		{
-				ticketChannel = await command.Guild.CreateChannelAsync("ticket", ChannelType.Text, category);
+			ticketChannel = await category.Guild.CreateChannelAsync("ticket", ChannelType.Text, category);
-			}
-			catch (Exception)
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Red,
-					Description = "Error occured while creating ticket, " + command.Member.Mention +
-					              "!\nIs the channel limit reached in the server or ticket category?"
-				};
-				await command.RespondAsync(error);
-				return;
 		}
+		catch (Exception) { /* ignored */ }
 
 		if (ticketChannel == null)
 		{
-				DiscordEmbed error = new DiscordEmbedBuilder
+			return (false, "Error occured while creating ticket, " + member.Mention +
-				{
+						   "!\nIs the channel limit reached in the server or ticket category?");
-					Color = DiscordColor.Red,
-					Description = "Error occured while creating ticket, " + command.Member.Mention +
-					              "!\nIs the channel limit reached in the server or ticket category?"
-				};
-				await command.RespondAsync(error);
-				return;
 		}
 
 		ulong staffID = 0;
@@ -88,63 +202,75 @@ namespace SupportChild.Commands
 			staffID = Database.GetRandomActiveStaff(0)?.userID ?? 0;
 		}
 
-			long id = Database.NewTicket(command.Member.Id, staffID, ticketChannel.Id);
+		long id = Database.NewTicket(member.Id, staffID, ticketChannel.Id);
 		string ticketID = id.ToString("00000");
-			await ticketChannel.ModifyAsync(modifiedAttributes => modifiedAttributes.Name = "ticket-" + ticketID);
-			await ticketChannel.AddOverwriteAsync(command.Member, Permissions.AccessChannels, Permissions.None);
 
-			await ticketChannel.SendMessageAsync("Hello, " + command.Member.Mention + "!\n" + Config.welcomeMessage);
+		try
+		{
+			await ticketChannel.ModifyAsync(modifiedAttributes => modifiedAttributes.Name = "ticket-" + ticketID);
+		}
+		catch (DiscordException e)
+		{
+			Logger.Error("Exception occurred trying to modify channel: " + e);
+			Logger.Error("JsomMessage: " + e.JsonMessage);
+		}
+
+		try
+		{
+			await ticketChannel.AddOverwriteAsync(member, Permissions.AccessChannels);
+		}
+		catch (DiscordException e)
+		{
+			Logger.Error("Exception occurred trying to add channel permissions: " + e);
+			Logger.Error("JsomMessage: " + e.JsonMessage);
+		}
+
+		await ticketChannel.SendMessageAsync("Hello, " + member.Mention + "!\n" + Config.welcomeMessage);
 
 		// Refreshes the channel as changes were made to it above
-			ticketChannel = command.Guild.GetChannel(ticketChannel.Id);
+		ticketChannel = await SupportChild.discordClient.GetChannelAsync(ticketChannel.Id);
 
 		if (staffID != 0)
 		{
-				DiscordEmbed assignmentMessage = new DiscordEmbedBuilder
+			await ticketChannel.SendMessageAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Green,
 				Description = "Ticket was randomly assigned to <@" + staffID + ">."
-				};
+			});
-				await ticketChannel.SendMessageAsync(assignmentMessage);
 
 			if (Config.assignmentNotifications)
 			{
-					DiscordEmbed message = new DiscordEmbedBuilder
+				try
+				{
+					DiscordMember staffMember = await category.Guild.GetMemberAsync(staffID);
+					await staffMember.SendMessageAsync(new DiscordEmbedBuilder
 					{
 						Color = DiscordColor.Green,
 						Description = "You have been randomly assigned to a newly opened support ticket: " +
 									  ticketChannel.Mention
-					};
+					});
-
+				}
-					try
+				catch (DiscordException e)
 				{
-						DiscordMember staffMember = await command.Guild.GetMemberAsync(staffID);
+					Logger.Error("Exception occurred assign random staff member: " + e);
-						await staffMember.SendMessageAsync(message);
+					Logger.Error("JsomMessage: " + e.JsonMessage);
-					}
+				}
-					catch (NotFoundException) {}
-					catch (UnauthorizedException) {}
 			}
 		}
-
-			DiscordEmbed response = new DiscordEmbedBuilder
-			{
-				Color = DiscordColor.Green,
-				Description = "Ticket opened, " + command.Member.Mention + "!\n" + ticketChannel.Mention
-			};
-			await command.RespondAsync(response);
 
 		// Log it if the log channel exists
-			DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
+		DiscordChannel logChannel = category.Guild.GetChannel(Config.logChannel);
 		if (logChannel != null)
 		{
 			DiscordEmbed logMessage = new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Green,
-					Description = "Ticket " + ticketChannel.Mention + " opened by " + command.Member.Mention + ".\n",
+				Description = "Ticket " + ticketChannel.Mention + " opened by " + member.Mention + ".\n",
 				Footer = new DiscordEmbedBuilder.EmbedFooter { Text = "Ticket " + ticketID }
 			};
 			await logChannel.SendMessageAsync(logMessage);
 		}
-		}
+
+		return (true, "Ticket opened, " + member.Mention + "!\n" + ticketChannel.Mention);
 	}
 }

SupportChild/Commands/RandomAssignCommand.cs

@@ -2,47 +2,33 @@
 using System.Collections.Generic;
 using System.Linq;
 using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
 using DSharpPlus.Entities;
 using DSharpPlus.Exceptions;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
 using Microsoft.Extensions.Logging;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
-{
-	public class RandomAssignCommand : BaseCommandModule
-	{
-		[Command("rassign")]
-		[Description("Randomly assigns a staff member to a ticket.")]
-		public async Task OnExecute(CommandContext command, [RemainingText] string commandArguments)
-		{
-			// Check if the user has permission to use this command.
-			if (!Config.HasPermission(command.Member, "rassign"))
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Red,
-					Description = "You do not have permission to use this command."
-				};
-				await command.RespondAsync(error);
-				command.Client.Logger.Log(LogLevel.Information, "User tried to use the rassign command but did not have permission.");
-				return;
-			}
 
+public class RandomAssignCommand : ApplicationCommandModule
+{
+	[SlashRequireGuild]
+	[SlashCommand("rassign", "Randomly assigns a staff member to a ticket.")]
+	public async Task OnExecute(InteractionContext command, [Option("Role", "(Optional) Limit the random assignment to a specific role.")] DiscordRole role = null)
+	{
 		// Check if ticket exists in the database
 		if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
 		{
-				DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
-					Description = "This channel is not a ticket."
+				Description = "Error: This channel is not a ticket."
-				};
+			}, true);
-				await command.RespondAsync(error);
 			return;
 		}
 
 		// Get a random staff member who is verified to have the correct role if applicable
-			DiscordMember staffMember = await GetRandomVerifiedStaffMember(command, ticket);
+		DiscordMember staffMember = await GetRandomVerifiedStaffMember(command, role, ticket);
 		if (staffMember == null)
 		{
 			return;
@@ -51,34 +37,31 @@ namespace SupportChild.Commands
 		// Attempt to assign the staff member to the ticket
 		if (!Database.AssignStaff(ticket, staffMember.Id))
 		{
-				DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "Error: Failed to assign " + staffMember.Mention + " to ticket."
-				};
+			}, true);
-				await command.RespondAsync(error);
 			return;
 		}
 
 		// Respond that the command was successful
-			DiscordEmbed feedback = new DiscordEmbedBuilder
+		await command.CreateResponseAsync(new DiscordEmbedBuilder
 		{
 			Color = DiscordColor.Green,
 			Description = "Randomly assigned " + staffMember.Mention + " to ticket."
-			};
+		});
-			await command.RespondAsync(feedback);
 
 		// Send a notification to the staff member if applicable
 		if (Config.assignmentNotifications)
 		{
 			try
 			{
-					DiscordEmbed message = new DiscordEmbedBuilder
+				await staffMember.SendMessageAsync(new DiscordEmbedBuilder
 				{
 					Color = DiscordColor.Green,
 					Description = "You have been randomly assigned to a support ticket: " + command.Channel.Mention
-					};
+				});
-					await staffMember.SendMessageAsync(message);
 			}
 			catch (UnauthorizedException) { }
 		}
@@ -87,48 +70,25 @@ namespace SupportChild.Commands
 		DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
 		if (logChannel != null)
 		{
-				DiscordEmbed logMessage = new DiscordEmbedBuilder
+			await logChannel.SendMessageAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Green,
-					Description = staffMember.Mention + " was assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "."
+				Description = staffMember.Mention + " was randomly assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "."
-				};
+			});
-				await logChannel.SendMessageAsync(logMessage);
 		}
 	}
 
-		private async Task<DiscordMember> GetRandomVerifiedStaffMember(CommandContext command, Database.Ticket ticket)
+	private static async Task<DiscordMember> GetRandomVerifiedStaffMember(InteractionContext command, DiscordRole targetRole, Database.Ticket ticket)
 	{
-			if (command.RawArguments.Any()) // An argument was provided, check if this can be parsed into a role
+		if (targetRole != null) // A role was provided
 		{
-				ulong roleID = 0;
-
-				// Try to parse either discord mention or ID
-				string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
-				if (!ulong.TryParse(parsedMessage[0], out roleID))
-				{
-					// Try to find role by name
-					roleID = Utilities.GetRoleByName(command.Guild, command.RawArgumentString)?.Id ?? 0;
-				}
-
-				// Check if a role was found
-				if (roleID == 0)
-				{
-					DiscordEmbed error = new DiscordEmbedBuilder
-					{
-						Color = DiscordColor.Red,
-						Description = "Could not find a role by that name/ID."
-					};
-					await command.RespondAsync(error);
-					return null;
-				}
-
 			// Check if role rassign should override staff's active status
 			List<Database.StaffMember> staffMembers = Config.randomAssignRoleOverride
-					? Database.GetAllStaff(ticket.assignedStaffID)
+				? Database.GetAllStaff(ticket.assignedStaffID, ticket.creatorID)
-					: Database.GetActiveStaff(ticket.assignedStaffID);
+				: Database.GetActiveStaff(ticket.assignedStaffID, ticket.creatorID);
 
 			// Randomize the list before checking for roles in order to reduce number of API calls
-				staffMembers = Utilities.RandomizeList(staffMembers);
+			staffMembers.Shuffle();
 
 			// Get the first staff member that has the role
 			foreach (Database.StaffMember sm in staffMembers)
@@ -136,7 +96,7 @@ namespace SupportChild.Commands
 				try
 				{
 					DiscordMember verifiedMember = await command.Guild.GetMemberAsync(sm.userID);
-						if (verifiedMember?.Roles?.Any(role => role.Id == roleID) ?? false)
+					if (verifiedMember?.Roles?.Any(role => role.Id == targetRole.Id) ?? false)
 					{
 						return verifiedMember;
 					}
@@ -149,15 +109,14 @@ namespace SupportChild.Commands
 		}
 		else // No role was specified, any active staff will be picked
 		{
-				Database.StaffMember staffEntry = Database.GetRandomActiveStaff(ticket.assignedStaffID);
+			Database.StaffMember staffEntry = Database.GetRandomActiveStaff(ticket.assignedStaffID, ticket.creatorID);
 			if (staffEntry == null)
 			{
-					DiscordEmbed error = new DiscordEmbedBuilder
+				await command.CreateResponseAsync(new DiscordEmbedBuilder
 				{
 					Color = DiscordColor.Red,
 					Description = "Error: There are no other staff members to choose from."
-					};
+				}, true);
-					await command.RespondAsync(error);
 				return null;
 			}
 
@@ -170,13 +129,11 @@ namespace SupportChild.Commands
 		}
 
 		// Send a more generic error if we get to this point and still haven't found the staff member
-			DiscordEmbed err = new DiscordEmbedBuilder
+		await command.CreateResponseAsync(new DiscordEmbedBuilder
 		{
 			Color = DiscordColor.Red,
 			Description = "Error: Could not find an applicable staff member."
-			};
+		}, true);
-			await command.RespondAsync(err);
 		return null;
 	}
 }
-}

SupportChild/Commands/ReloadCommand.cs

@@ -1,38 +0,0 @@
-using System;
-using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
-using DSharpPlus.Entities;
-using Microsoft.Extensions.Logging;
-
-namespace SupportChild.Commands
-{
-    public class ReloadCommand : BaseCommandModule
-    {
-        [Command("reload")]
-        public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
-        {
-            // Check if the user has permission to use this command.
-            if (!Config.HasPermission(command.Member, "reload"))
-            {
-                DiscordEmbed error = new DiscordEmbedBuilder
-                {
-                    Color = DiscordColor.Red,
-                    Description = "You do not have permission to use this command."
-                };
-                await command.RespondAsync(error);
-                command.Client.Logger.Log(LogLevel.Information, "User tried to use the reload command but did not have permission.");
-                return;
-            }
-
-            DiscordEmbed message = new DiscordEmbedBuilder
-            {
-                Color = DiscordColor.Green,
-                Description = "Reloading bot application..."
-            };
-            await command.RespondAsync(message);
-            Console.WriteLine("Reloading bot...");
-            SupportChild.instance.Reload();
-        }
-    }
-}

SupportChild/Commands/RemoveCategoryCommand.cs

@@ -0,0 +1,41 @@
+using System.Threading.Tasks;
+using DSharpPlus.Entities;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+
+namespace SupportChild.Commands;
+
+public class RemoveCategoryCommand : ApplicationCommandModule
+{
+	[SlashRequireGuild]
+	[SlashCommand("removecategory", "Removes the ability for users to open tickets in a specific category.")]
+	public async Task OnExecute(InteractionContext command, [Option("Category", "The category to remove.")] DiscordChannel channel)
+	{
+		if (!Database.TryGetCategory(channel.Id, out Database.Category _))
+		{
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Red,
+				Description = "That category is not registered."
+			}, true);
+			return;
+		}
+
+		if (Database.RemoveCategory(channel.Id))
+		{
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Green,
+				Description = "Category removed."
+			}, true);
+		}
+		else
+		{
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Red,
+				Description = "Error: Failed removing the category from the database."
+			}, true);
+		}
+	}
+}

SupportChild/Commands/RemoveMessageCommand.cs

@@ -1,66 +1,41 @@
-using DSharpPlus.CommandsNext;
+using DSharpPlus.Entities;
-using DSharpPlus.CommandsNext.Attributes;
-using DSharpPlus.Entities;
-using Microsoft.Extensions.Logging;
-using System;
-using System.Collections.Generic;
-using System.Linq;
-using System.Text;
 using System.Threading.Tasks;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
-{
-    public class RemoveMessageCommand : BaseCommandModule
-    {
-        [Command("removemessage")]
-        [Description("Removes a message from the 'say' command.")]
-        public async Task OnExecute(CommandContext command, string identifier)
-        {
-            // Check if the user has permission to use this command.
-            if (!Config.HasPermission(command.Member, "removemessage"))
-            {
-                DiscordEmbed error = new DiscordEmbedBuilder
-                {
-                    Color = DiscordColor.Red,
-                    Description = "You do not have permission to use this command."
-                };
-                await command.RespondAsync(error);
-                command.Client.Logger.Log(LogLevel.Information, "User tried to use the removemessage command but did not have permission.");
-                return;
-            }
 
+public class RemoveMessageCommand : ApplicationCommandModule
+{
+	[SlashRequireGuild]
+	[SlashCommand("removemessage", "Removes a message from the 'say' command.")]
+	public async Task OnExecute(InteractionContext command, [Option("Identifier", "The identifier word used in the /say command.")] string identifier)
+	{
 		if (!Database.TryGetMessage(identifier.ToLower(), out Database.Message _))
 		{
-                DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "There is no message with that identifier."
-                };
+			}, true);
-                await command.RespondAsync(error);
 			return;
 		}
 
 		if (Database.RemoveMessage(identifier))
 		{
-                DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Green,
 				Description = "Message removed."
-                };
+			}, true);
-                await command.RespondAsync(error);
-                return;
 		}
 		else
 		{
-                DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "Error: Failed removing the message from the database."
-                };
+			}, true);
-                await command.RespondAsync(error);
-                return;
-            }
-
 		}
 	}
 }

SupportChild/Commands/RemoveStaffCommand.cs

@@ -1,104 +1,49 @@
-using System;
+using System.Threading.Tasks;
-using System.Linq;
-using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
 using DSharpPlus.Entities;
-using Microsoft.Extensions.Logging;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
 using MySql.Data.MySqlClient;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
-{
-	public class RemoveStaffCommand : BaseCommandModule
-	{
-		[Command("removestaff")]
-		[Cooldown(1, 5, CooldownBucketType.User)]
-		public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
-		{
-			// Check if the user has permission to use this command.
-			if (!Config.HasPermission(command.Member, "removestaff"))
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Red,
-					Description = "You do not have permission to use this command."
-				};
-				await command.RespondAsync(error);
-				command.Client.Logger.Log(LogLevel.Information, "User tried to use the removestaff command but did not have permission.");
-				return;
-			}
 
-			ulong userID;
+public class RemoveStaffCommand : ApplicationCommandModule
-			string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
-
-			if (!parsedMessage.Any())
 {
-				userID = command.Member.Id;
+	[SlashRequireGuild]
-			}
+	[SlashCommand("removestaff", "Removes a staff member.")]
-			else if (!ulong.TryParse(parsedMessage[0], out userID))
+	public async Task OnExecute(InteractionContext command, [Option("User", "User to remove from staff.")] DiscordUser user)
 	{
-				DiscordEmbed error = new DiscordEmbedBuilder
+		if (!Database.IsStaff(user.Id))
 		{
-					Color = DiscordColor.Red,
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
-					Description = "Invalid ID/Mention. (Could not convert to numerical)"
-				};
-				await command.RespondAsync(error);
-				return;
-			}
-
-			try
-			{
-				await command.Client.GetUserAsync(userID);
-			}
-			catch (Exception)
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Red,
-					Description = "Invalid ID/Mention. (Could not find user on Discord)"
-				};
-				await command.RespondAsync(error);
-				return;
-			}
-
-			if (!Database.IsStaff(userID))
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "User is already not registered as staff."
-				};
+			}, true);
-				await command.RespondAsync(error);
 			return;
 		}
 
-			using (MySqlConnection c = Database.GetConnection())
+		await using MySqlConnection c = Database.GetConnection();
-			{
 		c.Open();
 		MySqlCommand deletion = new MySqlCommand(@"DELETE FROM staff WHERE user_id=@user_id", c);
-				deletion.Parameters.AddWithValue("@user_id", userID);
+		deletion.Parameters.AddWithValue("@user_id", user.Id);
 		deletion.Prepare();
 		deletion.ExecuteNonQuery();
 
-				DiscordEmbed message = new DiscordEmbedBuilder
+		await command.CreateResponseAsync(new DiscordEmbedBuilder
 		{
 			Color = DiscordColor.Green,
 			Description = "User was removed from staff."
-				};
+		}, true);
-				await command.RespondAsync(message);
 
 		// Log it if the log channel exists
 		DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
 		if (logChannel != null)
 		{
-					DiscordEmbed logMessage = new DiscordEmbedBuilder
+			await logChannel.SendMessageAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Green,
-						Description = "User was removed from staff.\n",
+				Description = "User was removed from staff.\n"
-					};
+			});
-					await logChannel.SendMessageAsync(logMessage);
-				}
-			}
 		}
 	}
 }

SupportChild/Commands/SayCommand.cs

@@ -1,78 +1,29 @@
-using DSharpPlus.CommandsNext;
+using DSharpPlus.Entities;
-using DSharpPlus.CommandsNext.Attributes;
-using DSharpPlus.Entities;
-using Microsoft.Extensions.Logging;
 using System.Collections.Generic;
 using System.Linq;
 using System.Threading.Tasks;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
-{
-	public class SayCommand : BaseCommandModule
-	{
-		[Command("say")]
-		[Cooldown(1, 2, CooldownBucketType.Channel)]
-		[Description("Prints a message with information from staff.")]
-		public async Task OnExecute(CommandContext command, string identifier)
-		{
-			// Check if the user has permission to use this command.
-			if (!Config.HasPermission(command.Member, "say"))
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Red,
-					Description = "You do not have permission to use this command."
-				};
-				await command.RespondAsync(error);
-				command.Client.Logger.Log(LogLevel.Information, "User tried to use the say command but did not have permission.");
-				return;
-			}
 
-			if (!Database.TryGetMessage(identifier.ToLower(), out Database.Message message))
+public class SayCommand : ApplicationCommandModule
 {
-				DiscordEmbed error = new DiscordEmbedBuilder
+	[SlashRequireGuild]
+	[SlashCommand("say", "Prints a message with information from staff. Use without identifier to list all identifiers.")]
+	public async Task OnExecute(InteractionContext command, [Option("Identifier", "(Optional) The identifier word to summon a message.")] string identifier = null)
 	{
-					Color = DiscordColor.Red,
+		// Print list of all messages if no identifier is provided
-					Description = "There is no message with that identifier."
+		if (identifier == null)
-				};
-				await command.RespondAsync(error);
-				return;
-			}
-
-			DiscordEmbed reply = new DiscordEmbedBuilder
 		{
-				Color = DiscordColor.Red,
-				Description = message.message
-			};
-			await command.RespondAsync(reply);
-		}
-
-		[Command("say")]
-		[Cooldown(1, 2.0, CooldownBucketType.Channel)]
-		[Description("Prints a list of staff messages.")]
-		public async Task OnExecute(CommandContext command)
-		{
-			// Check if the user has permission to use this command.
-			if (!Config.HasPermission(command.Member, "say"))
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Red,
-					Description = "You do not have permission to use this command."
-				};
-				await command.RespondAsync(error);
-				command.Client.Logger.Log(LogLevel.Information, "User tried to use the say command but did not have permission.");
-				return;
-			}
-
-
 			List<Database.Message> messages = Database.GetAllMessages();
 			if (!messages.Any())
 			{
-				DiscordEmbed error = new DiscordEmbedBuilder()
+				await command.CreateResponseAsync(new DiscordEmbedBuilder
-					.WithColor(DiscordColor.Red)
+				{
-					.WithDescription("There are no messages registered.");
+					Color = DiscordColor.Red,
-				await command.RespondAsync(error);
+					Description = "There are no messages registered."
+				}, true);
 				return;
 			}
 
@@ -85,12 +36,32 @@ namespace SupportChild.Commands
 			LinkedList<string> listMessages = Utilities.ParseListIntoMessages(listItems);
 			foreach (string listMessage in listMessages)
 			{
-				DiscordEmbed channelInfo = new DiscordEmbedBuilder()
+				await command.CreateResponseAsync(new DiscordEmbedBuilder
-					.WithTitle("Available messages: ")
+				{
-					.WithColor(DiscordColor.Green)
+					Title = "Available messages: ",
-					.WithDescription(listMessage);
+					Color = DiscordColor.Green,
-				await command.RespondAsync(channelInfo);
+					Description = listMessage
-			}
+				}, true);
+			}
+		}
+		// Print specific message
+		else
+		{
+			if (!Database.TryGetMessage(identifier.ToLower(), out Database.Message message))
+			{
+				await command.CreateResponseAsync(new DiscordEmbedBuilder
+				{
+					Color = DiscordColor.Red,
+					Description = "There is no message with that identifier."
+				}, true);
+				return;
+			}
+
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Cyan,
+				Description = message.message.Replace("\\n", "\n")
+			});
 		}
 	}
 }

SupportChild/Commands/SetSummaryCommand.cs

@@ -1,48 +1,30 @@
 using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
 using DSharpPlus.Entities;
-using Microsoft.Extensions.Logging;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
 using MySql.Data.MySqlClient;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
-{
-    public class SetSummaryCommand : BaseCommandModule
-    {
-        [Command("setsummary")]
-        [Cooldown(1, 5, CooldownBucketType.User)]
-        public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
-        {
-            // Check if the user has permission to use this command.
-            if (!Config.HasPermission(command.Member, "setsummary"))
-            {
-                DiscordEmbed error = new DiscordEmbedBuilder
-                {
-                    Color = DiscordColor.Red,
-                    Description = "You do not have permission to use this command."
-                };
-                await command.RespondAsync(error);
-                command.Client.Logger.Log(LogLevel.Information, "User tried to use the setsummary command but did not have permission.");
-                return;
-            }
 
+public class SetSummaryCommand : ApplicationCommandModule
+{
+	[SlashRequireGuild]
+	[SlashCommand("setsummary", "Sets a ticket's summary for the summary command.")]
+	public async Task OnExecute(InteractionContext command, [Option("Summary", "The ticket summary text.")] string summary)
+	{
 		ulong channelID = command.Channel.Id;
 		// Check if ticket exists in the database
-            if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
+		if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket _))
 		{
-                DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "This channel is not a ticket."
-                };
+			});
-                await command.RespondAsync(error);
 			return;
 		}
 
-            string summary = command.Message.Content.Replace(Config.prefix + "setsummary", "").Trim();
+		await using MySqlConnection c = Database.GetConnection();
-
-            using (MySqlConnection c = Database.GetConnection())
-            {
 		c.Open();
 		MySqlCommand update = new MySqlCommand(@"UPDATE tickets SET summary = @summary WHERE channel_id = @channel_id", c);
 		update.Parameters.AddWithValue("@summary", summary);
@@ -51,13 +33,10 @@ namespace SupportChild.Commands
 		update.ExecuteNonQuery();
 		update.Dispose();
 
-                DiscordEmbed message = new DiscordEmbedBuilder
+		await command.CreateResponseAsync(new DiscordEmbedBuilder
 		{
 			Color = DiscordColor.Green,
 			Description = "Summary set."
-                };
+		}, true);
-                await command.RespondAsync(message);
-            }
-        }
 	}
 }

SupportChild/Commands/SetTicketCommand.cs

@@ -1,98 +0,0 @@
-using System.Linq;
-using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
-using DSharpPlus.Entities;
-using Microsoft.Extensions.Logging;
-using MySql.Data.MySqlClient;
-
-namespace SupportChild.Commands
-{
-	public class SetTicketCommand :BaseCommandModule
-	{
-		[Command("setticket")]
-		[Description("Turns a channel into a ticket, warning: this will let anyone with write access delete the channel using the close command.")]
-		public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
-		{
-			using (MySqlConnection c = Database.GetConnection())
-			{
-				// Check if the user has permission to use this command.
-				if (!Config.HasPermission(command.Member, "setticket"))
-				{
-					DiscordEmbed error = new DiscordEmbedBuilder
-					{
-						Color = DiscordColor.Red,
-						Description = "You do not have permission to use this command."
-					};
-					await command.RespondAsync(error);
-					command.Client.Logger.Log(LogLevel.Information, "User tried to use the setticket command but did not have permission.");
-					return;
-				}
-
-				// Check if ticket exists in the database
-				if (Database.IsOpenTicket(command.Channel.Id))
-				{
-					DiscordEmbed error = new DiscordEmbedBuilder
-					{
-						Color = DiscordColor.Red,
-						Description = "This channel is already a ticket."
-					};
-					await command.RespondAsync(error);
-					return;
-				}
-
-				ulong userID;
-				string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
-
-				if (!parsedMessage.Any())
-				{
-					userID = command.Member.Id;
-				}
-				else if (!ulong.TryParse(parsedMessage[0], out userID))
-				{
-					DiscordEmbed error = new DiscordEmbedBuilder
-					{
-						Color = DiscordColor.Red,
-						Description = "Invalid ID/Mention. (Could not convert to numerical)"
-					};
-					await command.RespondAsync(error);
-					return;
-				}
-
-				DiscordUser user = await command.Client.GetUserAsync(userID);
-
-				if (user == null)
-				{
-					DiscordEmbed error = new DiscordEmbedBuilder
-					{
-						Color = DiscordColor.Red,
-						Description = "Invalid ID/Mention."
-					};
-					await command.RespondAsync(error);
-					return;
-				}
-
-				long id = Database.NewTicket(userID, 0, command.Channel.Id);
-				string ticketID = id.ToString("00000");
-				DiscordEmbed message = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Green,
-					Description = "Channel has been designated ticket " + ticketID + "."
-				};
-				await command.RespondAsync(message);
-
-				// Log it if the log channel exists
-				DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
-				if (logChannel != null)
-				{
-					DiscordEmbed logMessage = new DiscordEmbedBuilder
-					{
-						Color = DiscordColor.Green,
-						Description = command.Channel.Mention + " has been designated ticket " + ticketID + " by " + command.Member.Mention + "."
-					};
-					await logChannel.SendMessageAsync(logMessage);
-				}
-			}
-		}
-	}
-}

SupportChild/Commands/StatusCommand.cs

@@ -1,41 +1,26 @@
 using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
 using DSharpPlus.Entities;
-using Microsoft.Extensions.Logging;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
-{
-    public class StatusCommand : BaseCommandModule
-    {
-        [Command("status")]
-        [Cooldown(1, 5, CooldownBucketType.User)]
-        public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
-        {
-            // Check if the user has permission to use this command.
-            if (!Config.HasPermission(command.Member, "status"))
-            {
-                DiscordEmbed error = new DiscordEmbedBuilder
-                {
-                    Color = DiscordColor.Red,
-                    Description = "You do not have permission to use this command."
-                };
-                await command.RespondAsync(error);
-                command.Client.Logger.Log(LogLevel.Information, "User tried to use the status command but did not have permission.");
-                return;
-            }
 
+public class StatusCommand : ApplicationCommandModule
+{
+	[SlashRequireGuild]
+	[SlashCommand("status", "Shows bot status and information.")]
+	public async Task OnExecute(InteractionContext command)
+	{
 		long openTickets = Database.GetNumberOfTickets();
 		long closedTickets = Database.GetNumberOfClosedTickets();
 
 		DiscordEmbed botInfo = new DiscordEmbedBuilder()
-                .WithAuthor("EmotionChild/SupportChild @ GitHub", "https://github.com/EmotionChild/SupportChild", "https://cdn.emotionchild.com/Ellie.png")
+			.WithAuthor("KarlofDuty/SupportBoi @ GitHub", "https://github.com/EmotionChild/SupportChild", "https://cdn.discordapp.com/attachments/765441543100170271/914327948667011132/Ellie_Concept_2_transparent_ver.png")
 			.WithTitle("Bot information")
 			.WithColor(DiscordColor.Cyan)
-                .AddField("Version:", SupportChild.GetVersion(), false)
+			.AddField("Version:", SupportChild.GetVersion())
 			.AddField("Open tickets:", openTickets + "", true)
-                .AddField("Closed tickets (1.1.0+ tickets only):", closedTickets + " ", true);
+			.AddField("Closed tickets:", closedTickets + " ", true);
-            await command.RespondAsync(botInfo);
+		await command.CreateResponseAsync(botInfo);
-        }
 	}
 }

SupportChild/Commands/SummaryCommand.cs

@@ -1,51 +1,35 @@
 using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
 using DSharpPlus.Entities;
-using Microsoft.Extensions.Logging;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
-{
-    public class SummaryCommand : BaseCommandModule
-    {
-        [Command("summary")]
-        [Cooldown(1, 5, CooldownBucketType.User)]
-        public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
-        {
-            // Check if the user has permission to use this command.
-            if (!Config.HasPermission(command.Member, "summary"))
-            {
-                DiscordEmbed error = new DiscordEmbedBuilder
-                {
-                    Color = DiscordColor.Red,
-                    Description = "You do not have permission to use this command."
-                };
-                await command.RespondAsync(error);
-                command.Client.Logger.Log(LogLevel.Information, "User tried to use the summary command but did not have permission.");
-                return;
-            }
 
+public class SummaryCommand : ApplicationCommandModule
+{
+	[SlashRequireGuild]
+	[SlashCommand("summary", "Lists tickets assigned to a user.")]
+	public async Task OnExecute(InteractionContext command)
+	{
 		if (Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
 		{
 			DiscordEmbed channelInfo = new DiscordEmbedBuilder()
 				.WithTitle("Channel information")
 				.WithColor(DiscordColor.Cyan)
-                    .AddField("Ticket number:", ticket.id.ToString(), true)
+				.AddField("Ticket number:", ticket.id.ToString("00000"), true)
 				.AddField("Ticket creator:", $"<@{ticket.creatorID}>", true)
 				.AddField("Assigned staff:", ticket.assignedStaffID == 0 ? "Unassigned." : $"<@{ticket.assignedStaffID}>", true)
-                    .AddField("Creation time:", ticket.createdTime.ToString(Config.timestampFormat), true)
+				.AddField("Creation time:", ticket.DiscordRelativeTime(), true)
-                    .AddField("Summary:", string.IsNullOrEmpty(ticket.summary) ? "No summary." : ticket.summary, false);
+				.AddField("Summary:", string.IsNullOrEmpty(ticket.summary) ? "No summary." : ticket.summary.Replace("\\n", "\n"));
-                await command.RespondAsync(channelInfo);
+			await command.CreateResponseAsync(channelInfo);
 		}
 		else
 		{
-                DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "This channel is not a ticket."
-                };
+			}, true);
-                await command.RespondAsync(error);
-            }
 		}
 	}
 }

SupportChild/Commands/ToggleActiveCommand.cs

@@ -1,78 +1,44 @@
-using System.Linq;
+using System.Threading.Tasks;
-using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
 using DSharpPlus.Entities;
-using Microsoft.Extensions.Logging;
+using DSharpPlus.SlashCommands;
-using MySql.Data.MySqlClient;
+using DSharpPlus.SlashCommands.Attributes;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
-{
-	public class ToggleActiveCommand : BaseCommandModule
-	{
-		[Command("toggleactive")]
-		[Aliases("ta")]
-		public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
-		{
-			using (MySqlConnection c = Database.GetConnection())
-			{
-				// Check if the user has permission to use this command.
-				if (!Config.HasPermission(command.Member, "toggleactive"))
-				{
-					DiscordEmbed error = new DiscordEmbedBuilder
-					{
-						Color = DiscordColor.Red,
-						Description = "You do not have permission to use this command."
-					};
-					await command.RespondAsync(error);
-					command.Client.Logger.Log(LogLevel.Information, "User tried to use the toggleactive command but did not have permission.");
-					return;
-				}
 
-				ulong staffID;
+public class ToggleActiveCommand : ApplicationCommandModule
-				string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
-
-				if (!parsedMessage.Any())
 {
-					staffID = command.Member.Id;
+	[SlashRequireGuild]
-				}
+	[SlashCommand("toggleactive", "Toggles active status for a staff member.")]
-				else if (!ulong.TryParse(parsedMessage[0], out staffID))
+	public async Task OnExecute(InteractionContext command, [Option("User", "(Optional) Staff member to toggle activity for.")] DiscordUser user = null)
 	{
-					DiscordEmbed error = new DiscordEmbedBuilder
+		DiscordUser staffUser = user == null ? command.User : user;
-					{
-						Color = DiscordColor.Red,
-						Description = "Invalid ID/Mention. (Could not convert to numerical)"
-					};
-					await command.RespondAsync(error);
-					return;
-				}
 
 		// Check if ticket exists in the database
-				if (!Database.TryGetStaff(staffID, out Database.StaffMember staffMember))
+		if (!Database.TryGetStaff(staffUser.Id, out Database.StaffMember staffMember))
 		{
-					DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
-						Description = "You have not been registered as staff."
+				Description = user == null ? "You have not been registered as staff." : "The user is not registered as staff."
-					};
+			}, true);
-					await command.RespondAsync(error);
 			return;
 		}
 
-				c.Open();
+		if (Database.SetStaffActive(staffUser.Id, !staffMember.active))
-				MySqlCommand update = new MySqlCommand(@"UPDATE staff SET active = @active WHERE user_id = @user_id", c);
+		{
-				update.Parameters.AddWithValue("@user_id", staffID);
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
-				update.Parameters.AddWithValue("@active", !staffMember.active);
-				update.Prepare();
-				update.ExecuteNonQuery();
-
-				DiscordEmbed message = new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Green,
 				Description = staffMember.active ? "Staff member is now set as inactive and will no longer be randomly assigned any support tickets." : "Staff member is now set as active and will be randomly assigned support tickets again."
-				};
+			}, true);
-				await command.RespondAsync(message);
+		}
-			}
+		else
+		{
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
+			{
+				Color = DiscordColor.Red,
+				Description = "Error: Unable to update active status in database."
+			}, true);
 		}
 	}
 }

SupportChild/Commands/TranscriptCommand.cs

@@ -2,39 +2,22 @@
 using System.Collections.Generic;
 using System.IO;
 using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
 using DSharpPlus.Entities;
 using DSharpPlus.Exceptions;
-using Microsoft.Extensions.Logging;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
-{
-	public class TranscriptCommand : BaseCommandModule
-	{
-		[Command("transcript")]
-		[Cooldown(1, 5, CooldownBucketType.User)]
-		public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
-		{
-			// Check if the user has permission to use this command.
-			if (!Config.HasPermission(command.Member, "transcript"))
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Red,
-					Description = "You do not have permission to use this command."
-				};
-				await command.RespondAsync(error);
-				command.Client.Logger.Log(LogLevel.Information, "User tried to use the transcript command but did not have permission.");
-				return;
-			}
 
+public class TranscriptCommand : ApplicationCommandModule
+{
+	[SlashRequireGuild]
+	[SlashCommand("transcript", "Creates a transcript of a ticket.")]
+	public async Task OnExecute(InteractionContext command, [Option("Ticket", "(Optional) Ticket number to get transcript of.")] long ticketID = 0)
+	{
+		await command.DeferAsync(true);
 		Database.Ticket ticket;
-			string strippedMessage = command.Message.Content.Replace(Config.prefix, "");
+		if (ticketID == 0) // If there are no arguments use current channel
-			string[] parsedMessage = strippedMessage.Replace("<@!", "").Replace("<@", "").Replace(">", "").Split();
-
-			// If there are no arguments use current channel
-			if (parsedMessage.Length < 2)
 		{
 			if (Database.TryGetOpenTicket(command.Channel.Id, out ticket))
 			{
@@ -44,42 +27,28 @@ namespace SupportChild.Commands
 				}
 				catch (Exception)
 				{
-						DiscordEmbed error = new DiscordEmbedBuilder
+					await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
 					{
 						Color = DiscordColor.Red,
 						Description = "ERROR: Could not save transcript file. Aborting..."
-						};
+					}));
-						await command.RespondAsync(error);
 					throw;
 				}
 			}
 			else
 			{
-					DiscordEmbed error = new DiscordEmbedBuilder
+				await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
 				{
 					Color = DiscordColor.Red,
 					Description = "This channel is not a ticket."
-					};
+				}));
-					await command.RespondAsync(error);
 				return;
 			}
 		}
 		else
 		{
-				// Check if argument is numerical, if not abort
-				if (!uint.TryParse(parsedMessage[1], out uint ticketID))
-				{
-					DiscordEmbed error = new DiscordEmbedBuilder
-					{
-						Color = DiscordColor.Red,
-						Description = "Argument must be a number."
-					};
-					await command.RespondAsync(error);
-					return;
-				}
-
 			// If the ticket is still open, generate a new fresh transcript
-				if (Database.TryGetOpenTicketByID(ticketID, out ticket) && ticket?.creatorID == command.Member.Id)
+			if (Database.TryGetOpenTicketByID((uint)ticketID, out ticket) && ticket?.creatorID == command.Member.Id)
 			{
 				try
 				{
@@ -87,25 +56,23 @@ namespace SupportChild.Commands
 				}
 				catch (Exception)
 				{
-						DiscordEmbed error = new DiscordEmbedBuilder
+					await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
 					{
 						Color = DiscordColor.Red,
 						Description = "ERROR: Could not save transcript file. Aborting..."
-						};
+					}));
-						await command.RespondAsync(error);
 					throw;
 				}
 
 			}
 			// If there is no open or closed ticket, send an error. If there is a closed ticket we will simply use the old transcript from when the ticket was closed.
-				else if (!Database.TryGetClosedTicket(ticketID, out ticket) || (ticket?.creatorID != command.Member.Id && !Database.IsStaff(command.Member.Id)))
+			else if (!Database.TryGetClosedTicket((uint)ticketID, out ticket) || (ticket?.creatorID != command.Member.Id && !Database.IsStaff(command.Member.Id)))
 			{
-					DiscordEmbed error = new DiscordEmbedBuilder
+				await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
 				{
 					Color = DiscordColor.Red,
-						Description = "Could not find a closed ticket with that number which you opened." + (Config.HasPermission(command.Member, "list") ? "\n(Use the " + Config.prefix + "list command to see all your tickets)" : "")
+					Description = "Could not find a closed ticket with that number which you opened.\n(Use the /list command to see all your tickets)"
-					};
+				}));
-					await command.RespondAsync(error);
 				return;
 			}
 		}
@@ -114,59 +81,49 @@ namespace SupportChild.Commands
 		DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
 		if (logChannel != null)
 		{
-				DiscordEmbed embed = new DiscordEmbedBuilder
+			await using FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read);
+
+			DiscordMessageBuilder message = new DiscordMessageBuilder();
+			message.WithEmbed(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Green,
 				Description = "Ticket " + ticket.id.ToString("00000") + " transcript generated by " + command.Member.Mention + ".\n",
 				Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + command.Channel.Name }
-				};
+			});
-
+			message.WithFiles(new Dictionary<string, Stream> { { Transcriber.GetFilename(ticket.id), file } });
-				using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
-				{
-					DiscordMessageBuilder message = new DiscordMessageBuilder();
-					message.WithEmbed(embed);
-					message.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
 
 			await logChannel.SendMessageAsync(message);
 		}
-			}
 
 		try
 		{
-				// Send transcript privately
+			// Send transcript in a direct message
-				DiscordEmbed directMessageEmbed = new DiscordEmbedBuilder
+			await using FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read);
+
+			DiscordMessageBuilder directMessage = new DiscordMessageBuilder();
+			directMessage.WithEmbed(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Green,
-					Description = "Transcript generated, " + command.Member.Mention + "!\n"
+				Description = "Transcript generated!\n"
-				};
+			});
-
+			directMessage.WithFiles(new Dictionary<string, Stream> { { Transcriber.GetFilename(ticket.id), file } });
-				using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
-				{
-					DiscordMessageBuilder directMessage = new DiscordMessageBuilder();
-					directMessage.WithEmbed(directMessageEmbed);
-					directMessage.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
 
 			await command.Member.SendMessageAsync(directMessage);
 		}
-
-				// Respond to message directly
-				DiscordEmbed response = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Green,
-					Description = "Transcript sent, " + command.Member.Mention + "!\n"
-				};
-				await command.RespondAsync(response);
-			}
 		catch (UnauthorizedException)
 		{
-				// Send transcript privately
+			await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
-				DiscordEmbed error = new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
-					Description = "Not allowed to send direct message to you, " + command.Member.Mention + ", please check your privacy settings.\n"
+				Description = "Not allowed to send direct message to you, please check your privacy settings.\n"
-				};
+			}));
-				await command.RespondAsync(error);
+			return;
-			}
+		}
-		}
+
+		await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
+		{
+			Color = DiscordColor.Green,
+			Description = "Transcript sent!\n"
+		}));
 	}
 }

SupportChild/Commands/UnassignComand.cs

@@ -1,71 +1,52 @@
 using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
 using DSharpPlus.Entities;
-using Microsoft.Extensions.Logging;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
-{
-	public class UnassignCommand : BaseCommandModule
-	{
-		[Command("unassign")]
-		[Description("Unassigns a staff member from a ticket.")]
-		public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
-		{
-			// Check if the user has permission to use this command.
-			if (!Config.HasPermission(command.Member, "unassign"))
-			{
-				DiscordEmbed error = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Red,
-					Description = "You do not have permission to use this command."
-				};
-				await command.RespondAsync(error);
-				command.Client.Logger.Log(LogLevel.Information, "User tried to use the unassign command but did not have permission.");
-				return;
-			}
 
+public class UnassignCommand : ApplicationCommandModule
+{
+	[SlashRequireGuild]
+	[SlashCommand("unassign", "Unassigns a staff member from a ticket.")]
+	public async Task OnExecute(InteractionContext command)
+	{
 		// Check if ticket exists in the database
 		if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
 		{
-				DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
 				Description = "This channel is not a ticket."
-				};
+			}, true);
-				await command.RespondAsync(error);
 			return;
 		}
 
 		if (!Database.UnassignStaff(ticket))
 		{
-				DiscordEmbed error = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
-					Description = "Error: Failed to unassign staff from ticket."
+				Description = "Error: Failed to unassign staff member from ticket."
-				};
+			}, true);
-				await command.RespondAsync(error);
 			return;
 		}
 
-			DiscordEmbed message = new DiscordEmbedBuilder
+		await command.CreateResponseAsync(new DiscordEmbedBuilder
 		{
 			Color = DiscordColor.Green,
-				Description = "Unassigned staff from ticket."
+			Description = "Unassigned staff member from ticket."
-			};
+		});
-			await command.RespondAsync(message);
 
 		// Log it if the log channel exists
 		DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
 		if (logChannel != null)
 		{
-				DiscordEmbed logMessage = new DiscordEmbedBuilder
+			await logChannel.SendMessageAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Green,
-					Description = "Staff was unassigned from " + command.Channel.Mention + " by " + command.Member.Mention + "."
+				Description = "Staff member was unassigned from " + command.Channel.Mention + " by " + command.Member.Mention + "."
-				};
+			});
-				await logChannel.SendMessageAsync(logMessage);
-			}
 		}
 	}
 }

SupportChild/Commands/UnblacklistCommand.cs

@@ -1,99 +1,54 @@
 using System;
 using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
 using DSharpPlus.Entities;
-using DSharpPlus.Exceptions;
+using DSharpPlus.SlashCommands;
-using Microsoft.Extensions.Logging;
+using DSharpPlus.SlashCommands.Attributes;
 
-namespace SupportChild.Commands
+namespace SupportChild.Commands;
+
+public class UnblacklistCommand : ApplicationCommandModule
 {
-	public class UnblacklistCommand : BaseCommandModule
+	[SlashRequireGuild]
+	[SlashCommand("unblacklist", "Unblacklists a user from opening tickets.")]
+	public async Task OnExecute(InteractionContext command, [Option("User", "User to remove from blacklist.")] DiscordUser user)
 	{
-		[Command("unblacklist")]
+		try
-		[Description("Un-blacklists a user from opening tickets.")]
-		public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
 		{
-			// Check if the user has permission to use this command.
+			if (!Database.Unblacklist(user.Id))
-			if (!Config.HasPermission(command.Member, "unblacklist"))
 			{
-				DiscordEmbed error = new DiscordEmbedBuilder
+				await command.CreateResponseAsync(new DiscordEmbedBuilder
 				{
 					Color = DiscordColor.Red,
-					Description = "You do not have permission to use this command."
+					Description = user.Mention + " is not blacklisted."
-				};
+				}, true);
-				await command.RespondAsync(error);
-				command.Client.Logger.Log(LogLevel.Information, "User tried to use the unblacklist command but did not have permission.");
 				return;
 			}
 
-			string[] words = Utilities.ParseIDs(command.RawArgumentString);
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
-			foreach (string word in words)
-			{
-				if (ulong.TryParse(word, out ulong userId))
-				{
-					DiscordUser blacklistedUser = null;
-					try
-					{
-						blacklistedUser = await command.Client.GetUserAsync(userId);
-					}
-					catch (NotFoundException) { }
-
-					if (blacklistedUser == null)
-					{
-						DiscordEmbed message = new DiscordEmbedBuilder
-						{
-							Color = DiscordColor.Red,
-							Description = "Error: Could not find user."
-						};
-						await command.RespondAsync(message);
-						continue;
-					}
-
-					try
-					{
-						if (!Database.Unblacklist(blacklistedUser.Id))
-						{
-							DiscordEmbed error = new DiscordEmbedBuilder
-							{
-								Color = DiscordColor.Red,
-								Description = blacklistedUser.Mention + " is not blacklisted."
-							};
-							await command.RespondAsync(error);
-							continue;
-						}
-
-						DiscordEmbed message = new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Green,
-							Description = "Removed " + blacklistedUser.Mention + " from blacklist."
+				Description = "Removed " + user.Mention + " from blacklist."
-						};
+			}, true);
-						await command.RespondAsync(message);
 
 			// Log it if the log channel exists
 			DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
 			if (logChannel != null)
 			{
-							DiscordEmbed logMessage = new DiscordEmbedBuilder
+				await logChannel.SendMessageAsync(new DiscordEmbedBuilder
 				{
 					Color = DiscordColor.Green,
-								Description = blacklistedUser.Mention + " was unblacklisted from opening tickets by " + command.Member.Mention + "."
+					Description = user.Mention + " was unblacklisted from opening tickets by " + command.Member.Mention + "."
-							};
+				});
-							await logChannel.SendMessageAsync(logMessage);
 			}
 		}
 		catch (Exception)
 		{
-						DiscordEmbed message = new DiscordEmbedBuilder
+			await command.CreateResponseAsync(new DiscordEmbedBuilder
 			{
 				Color = DiscordColor.Red,
-							Description = "Error occured while removing " + blacklistedUser.Mention + " from blacklist."
+				Description = "Error occured while removing " + user.Mention + " from blacklist."
-						};
+			}, true);
-						await command.RespondAsync(message);
 			throw;
 		}
 	}
 }
-		}
-	}
-}

SupportChild/Commands/UnsetTicketCommand.cs

@@ -1,70 +0,0 @@
-using System.Threading.Tasks;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
-using DSharpPlus.Entities;
-using Microsoft.Extensions.Logging;
-using MySql.Data.MySqlClient;
-
-namespace SupportChild.Commands
-{
-	public class UnsetTicketCommand : BaseCommandModule
-	{
-		[Command("unsetticket")]
-		[Description(
-			"Deletes a channel from the ticket system without deleting the channel.")]
-		public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
-		{
-			using (MySqlConnection c = Database.GetConnection())
-			{
-				// Check if the user has permission to use this command.
-				if (!Config.HasPermission(command.Member, "unsetticket"))
-				{
-					DiscordEmbed error = new DiscordEmbedBuilder
-					{
-						Color = DiscordColor.Red,
-						Description = "You do not have permission to use this command."
-					};
-					await command.RespondAsync(error);
-					command.Client.Logger.Log(LogLevel.Information, "User tried to use the unsetticket command but did not have permission.");
-					return;
-				}
-
-				// Check if ticket exists in the database
-				if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
-				{
-					DiscordEmbed error = new DiscordEmbedBuilder
-					{
-						Color = DiscordColor.Red,
-						Description = "This channel is not a ticket."
-					};
-					await command.RespondAsync(error);
-					return;
-				}
-
-				c.Open();
-				MySqlCommand deletion = new MySqlCommand(@"DELETE FROM tickets WHERE channel_id=@channel_id", c);
-				deletion.Parameters.AddWithValue("@channel_id", command.Channel.Id);
-				deletion.Prepare();
-				deletion.ExecuteNonQuery();
-				DiscordEmbed message = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Green,
-					Description = "Channel has been undesignated as a ticket."
-				};
-				await command.RespondAsync(message);
-
-				// Log it if the log channel exists
-				DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
-				if (logChannel != null)
-				{
-					DiscordEmbed logMessage = new DiscordEmbedBuilder
-					{
-						Color = DiscordColor.Green,
-						Description = command.Channel.Mention + " has been undesignated as a ticket by " + command.Member.Mention + "."
-					};
-					await logChannel.SendMessageAsync(logMessage);
-				}
-			}
-		}
-	}
-}

SupportChild/Config.cs

@@ -1,29 +1,27 @@
 using System;
-using System.Collections.Generic;
 using System.IO;
-using System.Linq;
 using System.Text;
-using DSharpPlus.Entities;
+using DSharpPlus;
+using Microsoft.Extensions.Logging;
 using Newtonsoft.Json.Linq;
 using SupportChild.Properties;
 using YamlDotNet.Serialization;
 
-namespace SupportChild
+namespace SupportChild;
-{
+
 internal static class Config
 {
     internal static string token = "";
-		internal static string prefix = "";
     internal static ulong logChannel;
-		internal static ulong ticketCategory;
-		internal static ulong reactionMessage;
     internal static string welcomeMessage = "";
-		internal static string logLevel = "Information";
+	internal static LogLevel logLevel = LogLevel.Information;
-		internal static string timestampFormat = "yyyy-MMM-dd HH:mm";
+	internal static TimestampFormat timestampFormat = TimestampFormat.RelativeTime;
 	internal static bool randomAssignment = false;
 	internal static bool randomAssignRoleOverride = false;
 	internal static string presenceType = "Playing";
 	internal static string presenceText = "";
+	internal static bool newCommandUsesSelector = false;
+	internal static int ticketLimit = 5;
 
 	internal static bool ticketUpdatedNotifications = false;
 	internal static double ticketUpdatedNotificationDelay = 0.0;
@@ -32,43 +30,10 @@ namespace SupportChild
 
 	internal static string hostName = "127.0.0.1";
 	internal static int port = 3306;
-		internal static string database = "supportbot";
+	internal static string database = "supportchild";
-		internal static string username = "supportbot";
+	internal static string username = "supportchild";
 	internal static string password = "";
 
-		private static readonly Dictionary<string, ulong[]> permissions = new Dictionary<string, ulong[]>
-		{
-			// Public commands
-			{ "close",						new ulong[]{ } },
-			{ "list",						new ulong[]{ } },
-            { "new",						new ulong[]{ } },
-			{ "say",                        new ulong[]{ } },
-			{ "status",						new ulong[]{ } },
-			{ "summary",					new ulong[]{ } },
-            { "transcript",					new ulong[]{ } },
-			// Moderator commands
-			{ "add",						new ulong[]{ } },
-			{ "addmessage",                 new ulong[]{ } },
-			{ "assign",						new ulong[]{ } },
-			{ "blacklist",					new ulong[]{ } },
-			{ "listassigned",				new ulong[]{ } },
-			{ "listoldest",					new ulong[]{ } },
-			{ "listunassigned",				new ulong[]{ } },
-			{ "move",						new ulong[]{ } },
-			{ "rassign",					new ulong[]{ } },
-			{ "removemessage",              new ulong[]{ } },
-			{ "setsummary",					new ulong[]{ } },
-			{ "toggleactive",				new ulong[]{ } },
-			{ "unassign",					new ulong[]{ } },
-			{ "unblacklist",				new ulong[]{ } },
-			// Admin commands
-			{ "addstaff",					new ulong[]{ } },
-			{ "reload",						new ulong[]{ } },
-			{ "removestaff",				new ulong[]{ } },
-			{ "setticket",					new ulong[]{ } },
-			{ "unsetticket",				new ulong[]{ } },
-		};
-		
 	public static void LoadConfig()
 	{
 		// Writes default config to file if it does not already exist
@@ -82,25 +47,38 @@ namespace SupportChild
 
 		// Converts the FileStream into a YAML object
 		IDeserializer deserializer = new DeserializerBuilder().Build();
-			object yamlObject = deserializer.Deserialize(new StreamReader(stream));
+		object yamlObject = deserializer.Deserialize(new StreamReader(stream)) ?? "";
 
 		// Converts the YAML object into a JSON object as the YAML ones do not support traversal or selection of nodes by name 
 		ISerializer serializer = new SerializerBuilder().JsonCompatible().Build();
 		JObject json = JObject.Parse(serializer.Serialize(yamlObject));
 
 		// Sets up the bot
-			token = json.SelectToken("bot.token").Value<string>() ?? "";
+		token = json.SelectToken("bot.token")?.Value<string>() ?? "";
-			prefix = json.SelectToken("bot.prefix").Value<string>() ?? "";
+		logChannel = json.SelectToken("bot.log-channel")?.Value<ulong>() ?? 0;
-			logChannel = json.SelectToken("bot.log-channel").Value<ulong>();
+		welcomeMessage = json.SelectToken("bot.welcome-message")?.Value<string>() ?? "";
-			ticketCategory = json.SelectToken("bot.ticket-category")?.Value<ulong>() ?? 0;
+		string stringLogLevel = json.SelectToken("bot.console-log-level")?.Value<string>() ?? "";
-			reactionMessage = json.SelectToken("bot.reaction-message")?.Value<ulong>() ?? 0;
+
-			welcomeMessage = json.SelectToken("bot.welcome-message").Value<string>() ?? "";
+		if (!Enum.TryParse(stringLogLevel, true, out logLevel))
-			logLevel = json.SelectToken("bot.console-log-level").Value<string>() ?? "";
+		{
-			timestampFormat = json.SelectToken("bot.timestamp-format").Value<string>() ?? "yyyy-MM-dd HH:mm";
+			logLevel = LogLevel.Information;
+			Logger.Warn("Log level '" + stringLogLevel + "' invalid, using 'Information' instead.");
+		}
+
+		string stringTimestampFormat = json.SelectToken("bot.timestamp-format")?.Value<string>() ?? "RelativeTime";
+
+		if (!Enum.TryParse(stringTimestampFormat, true, out timestampFormat))
+		{
+			timestampFormat = TimestampFormat.RelativeTime;
+			Logger.Warn("Timestamp '" + stringTimestampFormat + "' invalid, using 'RelativeTime' instead.");
+		}
+
 		randomAssignment = json.SelectToken("bot.random-assignment")?.Value<bool>() ?? false;
 		randomAssignRoleOverride = json.SelectToken("bot.random-assign-role-override")?.Value<bool>() ?? false;
 		presenceType = json.SelectToken("bot.presence-type")?.Value<string>() ?? "Playing";
 		presenceText = json.SelectToken("bot.presence-text")?.Value<string>() ?? "";
+		newCommandUsesSelector = json.SelectToken("bot.new-command-uses-selector")?.Value<bool>() ?? false;
+		ticketLimit = json.SelectToken("bot.ticket-limit")?.Value<int>() ?? 5;
 
 		ticketUpdatedNotifications = json.SelectToken("notifications.ticket-updated")?.Value<bool>() ?? false;
 		ticketUpdatedNotificationDelay = json.SelectToken("notifications.ticket-updated-delay")?.Value<double>() ?? 0.0;
@@ -113,31 +91,5 @@ namespace SupportChild
 		database = json.SelectToken("database.name")?.Value<string>() ?? "supportchild";
 		username = json.SelectToken("database.user")?.Value<string>() ?? "supportchild";
 		password = json.SelectToken("database.password")?.Value<string>() ?? "";
-
-			timestampFormat = timestampFormat.Trim();
-
-			foreach (KeyValuePair<string, ulong[]> node in permissions.ToList())
-			{
-				try
-				{
-					permissions[node.Key] = json.SelectToken("permissions." + node.Key).Value<JArray>().Values<ulong>().ToArray();
-				}
-				catch (ArgumentNullException)
-				{
-					Console.WriteLine("Permission node '" + node.Key + "' was not found in the config, using default value: []");
-				}
-			}
-		}
-
-		/// <summary>
-		/// Checks whether a user has a specific permission.
-		/// </summary>
-		/// <param name="member">The Discord user to check.</param>
-		/// <param name="permission">The permission name to check.</param>
-		/// <returns></returns>
-		public static bool HasPermission(DiscordMember member, string permission)
-		{
-			return member.Roles.Any(role => permissions[permission].Contains(role.Id)) || permissions[permission].Contains(member.Guild.Id);
-		}
 	}
 }

SupportChild/Database.cs

@@ -1,15 +1,16 @@
 using System;
 using System.Linq;
 using System.Collections.Generic;
+using DSharpPlus;
 using MySql.Data.MySqlClient;
 
-namespace SupportChild
+namespace SupportChild;
-{
+
 public static class Database
 {
 	private static string connectionString = "";
 
-		private static Random random = new Random();
+	private static readonly Random random = new Random();
 
 	public static void SetConnectionString(string host, int port, string database, string username, string password)
 	{
@@ -19,51 +20,50 @@ namespace SupportChild
 						   ";userid=" + username +
 						   ";password=" + password;
 	}
+
 	public static MySqlConnection GetConnection()
 	{
 		return new MySqlConnection(connectionString);
 	}
+
 	public static long GetNumberOfTickets()
 	{
 		try
 		{
-				using (MySqlConnection c = GetConnection())
+			using MySqlConnection c = GetConnection();
-				{
+			using MySqlCommand countTickets = new MySqlCommand("SELECT COUNT(*) FROM tickets", c);
-					MySqlCommand countTickets = new MySqlCommand("SELECT COUNT(*) FROM tickets", c);
 			c.Open();
 			return (long)countTickets.ExecuteScalar();
 		}
-			}
 		catch (Exception e)
 		{
-				Console.WriteLine("Error occured when attempting to count number of open tickets: " + e);
+			Logger.Error("Error occured when attempting to count number of open tickets: " + e);
 		}
 
 		return -1;
 	}
+
 	public static long GetNumberOfClosedTickets()
 	{
 		try
 		{
-				using (MySqlConnection c = GetConnection())
+			using MySqlConnection c = GetConnection();
-				{
+			using MySqlCommand countTickets = new MySqlCommand("SELECT COUNT(*) FROM ticket_history", c);
-					MySqlCommand countTickets = new MySqlCommand("SELECT COUNT(*) FROM ticket_history", c);
 			c.Open();
 			return (long)countTickets.ExecuteScalar();
 		}
-			}
 		catch (Exception e)
 		{
-				Console.WriteLine("Error occured when attempting to count number of open tickets: " + e);
+			Logger.Error("Error occured when attempting to count number of open tickets: " + e);
 		}
 
 		return -1;
 	}
+
 	public static void SetupTables()
 	{
-			using (MySqlConnection c = GetConnection())
+		using MySqlConnection c = GetConnection();
-			{
+		using MySqlCommand createTickets = new MySqlCommand(
-				MySqlCommand createTickets = new MySqlCommand(
 			"CREATE TABLE IF NOT EXISTS tickets(" +
 			"id INT UNSIGNED NOT NULL PRIMARY KEY AUTO_INCREMENT," +
 			"created_time DATETIME NOT NULL," +
@@ -73,7 +73,7 @@ namespace SupportChild
 			"channel_id BIGINT UNSIGNED NOT NULL UNIQUE," +
 			"INDEX(created_time, assigned_staff_id, channel_id))",
 			c);
-				MySqlCommand createTicketHistory = new MySqlCommand(
+		using MySqlCommand createTicketHistory = new MySqlCommand(
 			"CREATE TABLE IF NOT EXISTS ticket_history(" +
 			"id INT UNSIGNED NOT NULL PRIMARY KEY," +
 			"created_time DATETIME NOT NULL," +
@@ -84,39 +84,44 @@ namespace SupportChild
 			"channel_id BIGINT UNSIGNED NOT NULL UNIQUE," +
 			"INDEX(created_time, closed_time, channel_id))",
 			c);
-				MySqlCommand createBlacklisted = new MySqlCommand(
+		using MySqlCommand createBlacklisted = new MySqlCommand(
 			"CREATE TABLE IF NOT EXISTS blacklisted_users(" +
 			"user_id BIGINT UNSIGNED NOT NULL PRIMARY KEY," +
 			"time DATETIME NOT NULL," +
 			"moderator_id BIGINT UNSIGNED NOT NULL," +
 			"INDEX(user_id, time))",
 			c);
-				MySqlCommand createStaffList = new MySqlCommand(
+		using MySqlCommand createStaffList = new MySqlCommand(
 			"CREATE TABLE IF NOT EXISTS staff(" +
 			"user_id BIGINT UNSIGNED NOT NULL PRIMARY KEY," +
 			"name VARCHAR(256) NOT NULL," +
 			"active BOOLEAN NOT NULL DEFAULT true)",
 			c);
-				MySqlCommand createMessages = new MySqlCommand(
+		using MySqlCommand createMessages = new MySqlCommand(
 			"CREATE TABLE IF NOT EXISTS messages(" +
 			"identifier VARCHAR(256) NOT NULL PRIMARY KEY," +
 			"user_id BIGINT UNSIGNED NOT NULL," +
 			"message VARCHAR(5000) NOT NULL)",
 			c);
+		using MySqlCommand createCategories = new MySqlCommand(
+			"CREATE TABLE IF NOT EXISTS categories(" +
+			"name VARCHAR(256) NOT NULL UNIQUE," +
+			"category_id BIGINT UNSIGNED NOT NULL PRIMARY KEY)",
+			c);
 		c.Open();
 		createTickets.ExecuteNonQuery();
 		createBlacklisted.ExecuteNonQuery();
 		createTicketHistory.ExecuteNonQuery();
 		createStaffList.ExecuteNonQuery();
 		createMessages.ExecuteNonQuery();
+		createCategories.ExecuteNonQuery();
 	}
-		}
+
 	public static bool IsOpenTicket(ulong channelID)
 	{
-			using (MySqlConnection c = GetConnection())
+		using MySqlConnection c = GetConnection();
-			{
 		c.Open();
-				MySqlCommand selection = new MySqlCommand(@"SELECT * FROM tickets WHERE channel_id=@channel_id", c);
+		using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM tickets WHERE channel_id=@channel_id", c);
 		selection.Parameters.AddWithValue("@channel_id", channelID);
 		selection.Prepare();
 		MySqlDataReader results = selection.ExecuteReader();
@@ -127,15 +132,14 @@ namespace SupportChild
 			return false;
 		}
 		results.Close();
-			}
 		return true;
 	}
+
 	public static bool TryGetOpenTicket(ulong channelID, out Ticket ticket)
 	{
-			using (MySqlConnection c = GetConnection())
+		using MySqlConnection c = GetConnection();
-			{
 		c.Open();
-				MySqlCommand selection = new MySqlCommand(@"SELECT * FROM tickets WHERE channel_id=@channel_id", c);
+		using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM tickets WHERE channel_id=@channel_id", c);
 		selection.Parameters.AddWithValue("@channel_id", channelID);
 		selection.Prepare();
 		MySqlDataReader results = selection.ExecuteReader();
@@ -151,13 +155,12 @@ namespace SupportChild
 		results.Close();
 		return true;
 	}
-		}
+
 	public static bool TryGetOpenTicketByID(uint id, out Ticket ticket)
 	{
-			using (MySqlConnection c = GetConnection())
+		using MySqlConnection c = GetConnection();
-			{
 		c.Open();
-				MySqlCommand selection = new MySqlCommand(@"SELECT * FROM tickets WHERE id=@id", c);
+		using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM tickets WHERE id=@id", c);
 		selection.Parameters.AddWithValue("@id", id);
 		selection.Prepare();
 		MySqlDataReader results = selection.ExecuteReader();
@@ -166,19 +169,20 @@ namespace SupportChild
 		if (results.Read())
 		{
 			ticket = new Ticket(results);
+			results.Close();
 			return true;
 		}
 
+		results.Close();
 		ticket = null;
 		return false;
 	}
-		}
+
 	public static bool TryGetClosedTicket(uint id, out Ticket ticket)
 	{
-			using (MySqlConnection c = GetConnection())
+		using MySqlConnection c = GetConnection();
-			{
 		c.Open();
-				MySqlCommand selection = new MySqlCommand(@"SELECT * FROM ticket_history WHERE id=@id", c);
+		using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM ticket_history WHERE id=@id", c);
 		selection.Parameters.AddWithValue("@id", id);
 		selection.Prepare();
 		MySqlDataReader results = selection.ExecuteReader();
@@ -187,20 +191,21 @@ namespace SupportChild
 		if (results.Read())
 		{
 			ticket = new Ticket(results);
+			results.Close();
 			return true;
 		}
 
 		ticket = null;
+		results.Close();
 		return false;
 	}
-		}
+
 	public static bool TryGetOpenTickets(ulong userID, out List<Ticket> tickets)
 	{
 		tickets = null;
-			using (MySqlConnection c = GetConnection())
+		using MySqlConnection c = GetConnection();
-			{
 		c.Open();
-				MySqlCommand selection = new MySqlCommand(@"SELECT * FROM tickets WHERE creator_id=@creator_id", c);
+		using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM tickets WHERE creator_id=@creator_id", c);
 		selection.Parameters.AddWithValue("@creator_id", userID);
 		selection.Prepare();
 		MySqlDataReader results = selection.ExecuteReader();
@@ -218,16 +223,13 @@ namespace SupportChild
 		results.Close();
 		return true;
 	}
-		}
+
-		public static bool TryGetOldestTickets(ulong userID, out List<Ticket> tickets, int listLimit)
+	public static bool TryGetOpenTickets(out List<Ticket> tickets)
 	{
 		tickets = null;
-			using (MySqlConnection c = GetConnection())
+		using MySqlConnection c = GetConnection();
-			{
 		c.Open();
-				MySqlCommand selection = new MySqlCommand(@"SELECT * FROM tickets ORDER BY created_time ASC LIMIT @limit", c);
+		using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM tickets ORDER BY channel_id ASC", c);
-				selection.Parameters.AddWithValue("@creator_id", userID);
-				selection.Parameters.AddWithValue("@limit", listLimit);
 		selection.Prepare();
 		MySqlDataReader results = selection.ExecuteReader();
 
@@ -244,14 +246,13 @@ namespace SupportChild
 		results.Close();
 		return true;
 	}
-		}
+
 	public static bool TryGetClosedTickets(ulong userID, out List<Ticket> tickets)
 	{
 		tickets = null;
-			using (MySqlConnection c = GetConnection())
+		using MySqlConnection c = GetConnection();
-			{
 		c.Open();
-				MySqlCommand selection = new MySqlCommand(@"SELECT * FROM ticket_history WHERE creator_id=@creator_id", c);
+		using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM ticket_history WHERE creator_id=@creator_id", c);
 		selection.Parameters.AddWithValue("@creator_id", userID);
 		selection.Prepare();
 		MySqlDataReader results = selection.ExecuteReader();
@@ -269,14 +270,13 @@ namespace SupportChild
 		results.Close();
 		return true;
 	}
-		}
+
 	public static bool TryGetAssignedTickets(ulong staffID, out List<Ticket> tickets)
 	{
 		tickets = null;
-			using (MySqlConnection c = GetConnection())
+		using MySqlConnection c = GetConnection();
-			{
 		c.Open();
-				MySqlCommand selection = new MySqlCommand(@"SELECT * FROM tickets WHERE assigned_staff_id=@assigned_staff_id", c);
+		using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM tickets WHERE assigned_staff_id=@assigned_staff_id", c);
 		selection.Parameters.AddWithValue("@assigned_staff_id", staffID);
 		selection.Prepare();
 		MySqlDataReader results = selection.ExecuteReader();
@@ -294,15 +294,12 @@ namespace SupportChild
 		results.Close();
 		return true;
 	}
-		}
+
 	public static long NewTicket(ulong memberID, ulong staffID, ulong ticketID)
 	{
-			using (MySqlConnection c = GetConnection())
+		using MySqlConnection c = GetConnection();
-			{
 		c.Open();
-				MySqlCommand cmd = new MySqlCommand(
+		using MySqlCommand cmd = new MySqlCommand(@"INSERT INTO tickets (created_time, creator_id, assigned_staff_id, summary, channel_id) VALUES (UTC_TIMESTAMP(), @creator_id, @assigned_staff_id, @summary, @channel_id);", c);
-					@"INSERT INTO tickets (created_time, creator_id, assigned_staff_id, summary, channel_id) VALUES (UTC_TIMESTAMP(), @creator_id, @assigned_staff_id, @summary, @channel_id);",
-					c);
 		cmd.Parameters.AddWithValue("@creator_id", memberID);
 		cmd.Parameters.AddWithValue("@assigned_staff_id", staffID);
 		cmd.Parameters.AddWithValue("@summary", "");
@@ -310,16 +307,14 @@ namespace SupportChild
 		cmd.ExecuteNonQuery();
 		return cmd.LastInsertedId;
 	}
-		}
 
 	public static void ArchiveTicket(Ticket ticket)
 	{
 		// Check if ticket already exists in the archive
 		if (TryGetClosedTicket(ticket.id, out Ticket _))
 		{
-				using (MySqlConnection c = GetConnection())
+			using MySqlConnection c = GetConnection();
-				{
+			using MySqlCommand deleteTicket = new MySqlCommand(@"DELETE FROM ticket_history WHERE id=@id OR channel_id=@channel_id", c);
-					MySqlCommand deleteTicket = new MySqlCommand(@"DELETE FROM ticket_history WHERE id=@id OR channel_id=@channel_id", c);
 			deleteTicket.Parameters.AddWithValue("@id", ticket.id);
 			deleteTicket.Parameters.AddWithValue("@channel_id", ticket.channelID);
 
@@ -327,44 +322,45 @@ namespace SupportChild
 			deleteTicket.Prepare();
 			deleteTicket.ExecuteNonQuery();
 		}
-			}
 
-			using (MySqlConnection c = GetConnection())
-			{
 		// Create an entry in the ticket history database
-				MySqlCommand archiveTicket = new MySqlCommand(@"INSERT INTO ticket_history (id, created_time, closed_time, creator_id, assigned_staff_id, summary, channel_id) VALUES (@id, @created_time, UTC_TIMESTAMP(), @creator_id, @assigned_staff_id, @summary, @channel_id);", c);
+		using MySqlConnection conn = GetConnection();
+		using MySqlCommand archiveTicket = new MySqlCommand(@"INSERT INTO ticket_history (id, created_time, closed_time, creator_id, assigned_staff_id, summary, channel_id) VALUES (@id, @created_time, UTC_TIMESTAMP(), @creator_id, @assigned_staff_id, @summary, @channel_id);", conn);
 		archiveTicket.Parameters.AddWithValue("@id", ticket.id);
-				archiveTicket.Parameters.AddWithValue("@created_time", ticket.createdTime);
+		archiveTicket.Parameters.AddWithValue("@created_time", ticket.channelID.GetSnowflakeTime());
 		archiveTicket.Parameters.AddWithValue("@creator_id", ticket.creatorID);
 		archiveTicket.Parameters.AddWithValue("@assigned_staff_id", ticket.assignedStaffID);
 		archiveTicket.Parameters.AddWithValue("@summary", ticket.summary);
 		archiveTicket.Parameters.AddWithValue("@channel_id", ticket.channelID);
 
-				c.Open();
+		conn.Open();
 		archiveTicket.Prepare();
 		archiveTicket.ExecuteNonQuery();
 	}
-		}
 
-		public static void DeleteOpenTicket(uint ticketID)
+	public static bool DeleteOpenTicket(uint ticketID)
 	{
-			using (MySqlConnection c = GetConnection())
+		try
 		{
-				MySqlCommand deletion = new MySqlCommand(@"DELETE FROM tickets WHERE id=@id", c);
+			using MySqlConnection c = GetConnection();
+			using MySqlCommand deletion = new MySqlCommand(@"DELETE FROM tickets WHERE id=@id", c);
 			deletion.Parameters.AddWithValue("@id", ticketID);
 
 			c.Open();
 			deletion.Prepare();
-				deletion.ExecuteNonQuery();
+			return deletion.ExecuteNonQuery() > 0;
+		}
+		catch (MySqlException)
+		{
+			return false;
 		}
 	}
 
 	public static bool IsBlacklisted(ulong userID)
 	{
-			using (MySqlConnection c = GetConnection())
+		using MySqlConnection c = GetConnection();
-			{
 		c.Open();
-				MySqlCommand selection = new MySqlCommand(@"SELECT * FROM blacklisted_users WHERE user_id=@user_id", c);
+		using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM blacklisted_users WHERE user_id=@user_id", c);
 		selection.Parameters.AddWithValue("@user_id", userID);
 		selection.Prepare();
 		MySqlDataReader results = selection.ExecuteReader();
@@ -375,18 +371,17 @@ namespace SupportChild
 			return true;
 		}
 		results.Close();
-			}
 
 		return false;
 	}
+
 	public static bool Blacklist(ulong blacklistedID, ulong staffID)
-		{
-			using (MySqlConnection c = GetConnection())
 	{
 		try
 		{
+			using MySqlConnection c = GetConnection();
 			c.Open();
-					MySqlCommand cmd = new MySqlCommand(@"INSERT INTO blacklisted_users (user_id,time,moderator_id) VALUES (@user_id, UTC_TIMESTAMP(), @moderator_id);", c);
+			using MySqlCommand cmd = new MySqlCommand(@"INSERT INTO blacklisted_users (user_id,time,moderator_id) VALUES (@user_id, UTC_TIMESTAMP(), @moderator_id);", c);
 			cmd.Parameters.AddWithValue("@user_id", blacklistedID);
 			cmd.Parameters.AddWithValue("@moderator_id", staffID);
 			cmd.Prepare();
@@ -397,15 +392,14 @@ namespace SupportChild
 			return false;
 		}
 	}
-		}
+
 	public static bool Unblacklist(ulong blacklistedID)
-		{
-			using (MySqlConnection c = GetConnection())
 	{
 		try
 		{
+			using MySqlConnection c = GetConnection();
 			c.Open();
-					MySqlCommand cmd = new MySqlCommand(@"DELETE FROM blacklisted_users WHERE user_id=@user_id", c);
+			using MySqlCommand cmd = new MySqlCommand(@"DELETE FROM blacklisted_users WHERE user_id=@user_id", c);
 			cmd.Parameters.AddWithValue("@user_id", blacklistedID);
 			cmd.Prepare();
 			return cmd.ExecuteNonQuery() > 0;
@@ -414,17 +408,15 @@ namespace SupportChild
 		{
 			return false;
 		}
+	}
 
-			}
-		}
 	public static bool AssignStaff(Ticket ticket, ulong staffID)
-		{
-			using (MySqlConnection c = GetConnection())
 	{
 		try
 		{
+			using MySqlConnection c = GetConnection();
 			c.Open();
-					MySqlCommand update = new MySqlCommand(@"UPDATE tickets SET assigned_staff_id = @assigned_staff_id WHERE id = @id", c);
+			using MySqlCommand update = new MySqlCommand(@"UPDATE tickets SET assigned_staff_id = @assigned_staff_id WHERE id = @id", c);
 			update.Parameters.AddWithValue("@assigned_staff_id", staffID);
 			update.Parameters.AddWithValue("@id", ticket.id);
 			update.Prepare();
@@ -434,31 +426,57 @@ namespace SupportChild
 		{
 			return false;
 		}
+	}
 
-			}
-		}
 	public static bool UnassignStaff(Ticket ticket)
 	{
 		return AssignStaff(ticket, 0);
 	}
-		public static StaffMember GetRandomActiveStaff(ulong currentStaffID)
-		{
-			List<StaffMember> staffMembers = GetActiveStaff(currentStaffID);
-			if (!staffMembers.Any())
-			{
-				return null;
-			}
 
-			return staffMembers[random.Next(staffMembers.Count)];
+	public static bool SetStaffActive(ulong staffID, bool active)
-		}
-
-		public static List<StaffMember> GetActiveStaff(ulong currentStaffID = 0)
 	{
-			using (MySqlConnection c = GetConnection())
+		try
 		{
+			using MySqlConnection c = GetConnection();
 			c.Open();
-				MySqlCommand selection = new MySqlCommand(@"SELECT * FROM staff WHERE active = true AND user_id != @user_id", c);
+			MySqlCommand update = new MySqlCommand(@"UPDATE staff SET active = @active WHERE user_id = @user_id", c);
-				selection.Parameters.AddWithValue("@user_id", currentStaffID);
+			update.Parameters.AddWithValue("@user_id", staffID);
+			update.Parameters.AddWithValue("@active", active);
+			update.Prepare();
+			return update.ExecuteNonQuery() > 0;
+		}
+		catch (MySqlException)
+		{
+			return false;
+		}
+	}
+
+	public static StaffMember GetRandomActiveStaff(params ulong[] ignoredUserIDs)
+	{
+		List<StaffMember> staffMembers = GetActiveStaff(ignoredUserIDs);
+		return staffMembers.Any() ? staffMembers[random.Next(staffMembers.Count)] : null;
+	}
+
+	public static List<StaffMember> GetActiveStaff(params ulong[] ignoredUserIDs)
+	{
+		bool first = true;
+		string filterString = "";
+		foreach (ulong userID in ignoredUserIDs)
+		{
+			if (first)
+			{
+				first = false;
+				filterString += "AND user_id != " + userID;
+			}
+			else
+			{
+				filterString += "&& user_id != " + userID;
+			}
+		}
+
+		using MySqlConnection c = GetConnection();
+		c.Open();
+		using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM staff WHERE active = true " + filterString, c);
 		selection.Prepare();
 		MySqlDataReader results = selection.ExecuteReader();
 
@@ -477,15 +495,29 @@ namespace SupportChild
 
 		return staffMembers;
 	}
+
+	public static List<StaffMember> GetAllStaff(params ulong[] ignoredUserIDs)
+	{
+		bool first = true;
+		string filterString = "";
+		foreach (ulong userID in ignoredUserIDs)
+		{
+			if (first)
+			{
+				first = false;
+				filterString += "WHERE user_id != " + userID;
+			}
+			else
+			{
+				filterString += "&& user_id != " + userID;
 			}
 
-		public static List<StaffMember> GetAllStaff(ulong currentStaffID = 0)
+		}
-		{
+
-			using (MySqlConnection c = GetConnection())
+
-			{
+		using MySqlConnection c = GetConnection();
 		c.Open();
-				MySqlCommand selection = new MySqlCommand(@"SELECT * FROM staff WHERE user_id != @user_id", c);
+		using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM staff " + filterString, c);
-				selection.Parameters.AddWithValue("@user_id", currentStaffID);
 		selection.Prepare();
 		MySqlDataReader results = selection.ExecuteReader();
 
@@ -504,14 +536,12 @@ namespace SupportChild
 
 		return staffMembers;
 	}
-		}
 
 	public static bool IsStaff(ulong staffID)
 	{
-			using (MySqlConnection c = GetConnection())
+		using MySqlConnection c = GetConnection();
-			{
 		c.Open();
-				MySqlCommand selection = new MySqlCommand(@"SELECT * FROM staff WHERE user_id=@user_id", c);
+		using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM staff WHERE user_id=@user_id", c);
 		selection.Parameters.AddWithValue("@user_id", staffID);
 		selection.Prepare();
 		MySqlDataReader results = selection.ExecuteReader();
@@ -524,13 +554,12 @@ namespace SupportChild
 		results.Close();
 		return true;
 	}
-		}
+
 	public static bool TryGetStaff(ulong staffID, out StaffMember staffMember)
 	{
-			using (MySqlConnection c = GetConnection())
+		using MySqlConnection c = GetConnection();
-			{
 		c.Open();
-				MySqlCommand selection = new MySqlCommand(@"SELECT * FROM staff WHERE user_id=@user_id", c);
+		using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM staff WHERE user_id=@user_id", c);
 		selection.Parameters.AddWithValue("@user_id", staffID);
 		selection.Prepare();
 		MySqlDataReader results = selection.ExecuteReader();
@@ -545,14 +574,12 @@ namespace SupportChild
 		results.Close();
 		return true;
 	}
-		}
 
 	public static List<Message> GetAllMessages()
 	{
-			using (MySqlConnection c = GetConnection())
+		using MySqlConnection c = GetConnection();
-			{
 		c.Open();
-				MySqlCommand selection = new MySqlCommand(@"SELECT * FROM messages", c);
+		using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM messages", c);
 		selection.Prepare();
 		MySqlDataReader results = selection.ExecuteReader();
 
@@ -571,14 +598,12 @@ namespace SupportChild
 
 		return messages;
 	}
-		}
 
 	public static bool TryGetMessage(string identifier, out Message message)
 	{
-			using (MySqlConnection c = GetConnection())
+		using MySqlConnection c = GetConnection();
-			{
 		c.Open();
-				MySqlCommand selection = new MySqlCommand(@"SELECT * FROM messages WHERE identifier=@identifier", c);
+		using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM messages WHERE identifier=@identifier", c);
 		selection.Parameters.AddWithValue("@identifier", identifier);
 		selection.Prepare();
 		MySqlDataReader results = selection.ExecuteReader();
@@ -593,16 +618,14 @@ namespace SupportChild
 		results.Close();
 		return true;
 	}
-		}
 
 	public static bool AddMessage(string identifier, ulong userID, string message)
-		{
-			using (MySqlConnection c = GetConnection())
 	{
 		try
 		{
+			using MySqlConnection c = GetConnection();
 			c.Open();
-					MySqlCommand cmd = new MySqlCommand(@"INSERT INTO messages (identifier,user_id,message) VALUES (@identifier, @user_id, @message);", c);
+			using MySqlCommand cmd = new MySqlCommand(@"INSERT INTO messages (identifier,user_id,message) VALUES (@identifier, @user_id, @message);", c);
 			cmd.Parameters.AddWithValue("@identifier", identifier);
 			cmd.Parameters.AddWithValue("@user_id", userID);
 			cmd.Parameters.AddWithValue("@message", message);
@@ -614,16 +637,14 @@ namespace SupportChild
 			return false;
 		}
 	}
-		}
 
 	public static bool RemoveMessage(string identifier)
-		{
-			using (MySqlConnection c = GetConnection())
 	{
 		try
 		{
+			using MySqlConnection c = GetConnection();
 			c.Open();
-					MySqlCommand cmd = new MySqlCommand(@"DELETE FROM messages WHERE identifier=@identifier", c);
+			using MySqlCommand cmd = new MySqlCommand(@"DELETE FROM messages WHERE identifier=@identifier", c);
 			cmd.Parameters.AddWithValue("@identifier", identifier);
 			cmd.Prepare();
 			return cmd.ExecuteNonQuery() > 0;
@@ -632,14 +653,110 @@ namespace SupportChild
 		{
 			return false;
 		}
+	}
 
+	public static List<Category> GetAllCategories()
+	{
+		using MySqlConnection c = GetConnection();
+		c.Open();
+		using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM categories", c);
+		selection.Prepare();
+		MySqlDataReader results = selection.ExecuteReader();
+
+		// Check if messages exist in the database
+		if (!results.Read())
+		{
+			return new List<Category>();
+		}
+
+		List<Category> categories = new List<Category> { new Category(results) };
+		while (results.Read())
+		{
+			categories.Add(new Category(results));
+		}
+		results.Close();
+
+		return categories;
+	}
+
+	public static bool TryGetCategory(ulong categoryID, out Category message)
+	{
+		using MySqlConnection c = GetConnection();
+		c.Open();
+		using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM categories WHERE category_id=@category_id", c);
+		selection.Parameters.AddWithValue("@category_id", categoryID);
+		selection.Prepare();
+		MySqlDataReader results = selection.ExecuteReader();
+
+		// Check if ticket exists in the database
+		if (!results.Read())
+		{
+			message = null;
+			return false;
+		}
+		message = new Category(results);
+		results.Close();
+		return true;
+	}
+
+	public static bool TryGetCategory(string name, out Category message)
+	{
+		using MySqlConnection c = GetConnection();
+		c.Open();
+		using MySqlCommand selection = new MySqlCommand(@"SELECT * FROM categories WHERE name=@name", c);
+		selection.Parameters.AddWithValue("@name", name);
+		selection.Prepare();
+		MySqlDataReader results = selection.ExecuteReader();
+
+		// Check if ticket exists in the database
+		if (!results.Read())
+		{
+			message = null;
+			return false;
+		}
+		message = new Category(results);
+		results.Close();
+		return true;
+	}
+
+	public static bool AddCategory(string name, ulong categoryID)
+	{
+		try
+		{
+			using MySqlConnection c = GetConnection();
+			c.Open();
+			using MySqlCommand cmd = new MySqlCommand(@"INSERT INTO categories (name,category_id) VALUES (@name, @category_id);", c);
+			cmd.Parameters.AddWithValue("@name", name);
+			cmd.Parameters.AddWithValue("@category_id", categoryID);
+			cmd.Prepare();
+			return cmd.ExecuteNonQuery() > 0;
+		}
+		catch (MySqlException)
+		{
+			return false;
+		}
+	}
+
+	public static bool RemoveCategory(ulong categoryID)
+	{
+		try
+		{
+			using MySqlConnection c = GetConnection();
+			c.Open();
+			using MySqlCommand cmd = new MySqlCommand(@"DELETE FROM categories WHERE category_id=@category_id", c);
+			cmd.Parameters.AddWithValue("@category_id", categoryID);
+			cmd.Prepare();
+			return cmd.ExecuteNonQuery() > 0;
+		}
+		catch (MySqlException)
+		{
+			return false;
 		}
 	}
 
 	public class Ticket
 	{
 		public uint id;
-			public DateTime createdTime;
 		public ulong creatorID;
 		public ulong assignedStaffID;
 		public string summary;
@@ -647,17 +764,16 @@ namespace SupportChild
 
 		public Ticket(MySqlDataReader reader)
 		{
-				this.id = reader.GetUInt32("id");
+			id = reader.GetUInt32("id");
-				this.createdTime = reader.GetDateTime("created_time");
+			creatorID = reader.GetUInt64("creator_id");
-				this.creatorID = reader.GetUInt64("creator_id");
+			assignedStaffID = reader.GetUInt64("assigned_staff_id");
-				this.assignedStaffID = reader.GetUInt64("assigned_staff_id");
+			summary = reader.GetString("summary");
-				this.summary = reader.GetString("summary");
+			channelID = reader.GetUInt64("channel_id");
-				this.channelID = reader.GetUInt64("channel_id");
 		}
 
-			public string FormattedCreatedTime()
+		public string DiscordRelativeTime()
 		{
-				return this.createdTime.ToString(Config.timestampFormat);
+			return Formatter.Timestamp(channelID.GetSnowflakeTime(), Config.timestampFormat);
 		}
 	}
 	public class StaffMember
@@ -668,9 +784,9 @@ namespace SupportChild
 
 		public StaffMember(MySqlDataReader reader)
 		{
-				this.userID = reader.GetUInt64("user_id");
+			userID = reader.GetUInt64("user_id");
-				this.name = reader.GetString("name");
+			name = reader.GetString("name");
-				this.active = reader.GetBoolean("active");
+			active = reader.GetBoolean("active");
 		}
 	}
 
@@ -682,10 +798,21 @@ namespace SupportChild
 
 		public Message(MySqlDataReader reader)
 		{
-				this.identifier = reader.GetString("identifier");
+			identifier = reader.GetString("identifier");
-				this.userID = reader.GetUInt64("user_id");
+			userID = reader.GetUInt64("user_id");
-				this.message = reader.GetString("message");
+			message = reader.GetString("message");
-			}
+		}
+	}
+
+	public class Category
+	{
+		public string name;
+		public ulong id;
+
+		public Category(MySqlDataReader reader)
+		{
+			name = reader.GetString("name");
+			id = reader.GetUInt64("category_id");
 		}
 	}
 }

SupportChild/EventHandler.cs

@@ -2,64 +2,59 @@
 using System.Collections.Generic;
 using System.Threading.Tasks;
 using DSharpPlus;
-using DSharpPlus.CommandsNext;
-using DSharpPlus.CommandsNext.Attributes;
-using DSharpPlus.CommandsNext.Exceptions;
 using DSharpPlus.Entities;
 using DSharpPlus.EventArgs;
 using DSharpPlus.Exceptions;
-using Microsoft.Extensions.Logging;
+using DSharpPlus.SlashCommands;
+using DSharpPlus.SlashCommands.Attributes;
+using DSharpPlus.SlashCommands.EventArgs;
+using SupportChild.Commands;
 
-namespace SupportChild
+namespace SupportChild;
-{
-	internal class EventHandler
-	{
-		private DiscordClient discordClient;
 
-		//DateTime for the end of the cooldown
+internal static class EventHandler
-		private static Dictionary<ulong, DateTime> reactionTicketCooldowns = new Dictionary<ulong, DateTime>();
-
-		public EventHandler(DiscordClient client)
 {
-			this.discordClient = client;
+	internal static Task OnReady(DiscordClient client, ReadyEventArgs e)
-		}
-
-		internal Task OnReady(DiscordClient client, ReadyEventArgs e)
 	{
-			discordClient.Logger.Log(LogLevel.Information, "Client is ready to process events.");
+		Logger.Log("Client is ready to process events.");
 
 		// Checking activity type
 		if (!Enum.TryParse(Config.presenceType, true, out ActivityType activityType))
 		{
-				Console.WriteLine("Presence type '" + Config.presenceType + "' invalid, using 'Playing' instead.");
+			Logger.Log("Presence type '" + Config.presenceType + "' invalid, using 'Playing' instead.");
 			activityType = ActivityType.Playing;
 		}
 
-			this.discordClient.UpdateStatusAsync(new DiscordActivity(Config.presenceText, activityType), UserStatus.Online);
+		client.UpdateStatusAsync(new DiscordActivity(Config.presenceText, activityType), UserStatus.Online);
 		return Task.CompletedTask;
 	}
 
-		internal Task OnGuildAvailable(DiscordClient client, GuildCreateEventArgs e)
+	internal static Task OnGuildAvailable(DiscordClient _, GuildCreateEventArgs e)
 	{
-			discordClient.Logger.Log(LogLevel.Information, $"Guild available: {e.Guild.Name}");
+		Logger.Log("Guild available: " + e.Guild.Name);
 
 		IReadOnlyDictionary<ulong, DiscordRole> roles = e.Guild.Roles;
 
 		foreach ((ulong roleID, DiscordRole role) in roles)
 		{
-				discordClient.Logger.Log(LogLevel.Information, role.Name.PadRight(40, '.') + roleID);
+			Logger.Log(role.Name.PadRight(40, '.') + roleID);
 		}
 		return Task.CompletedTask;
 	}
 
-		internal Task OnClientError(DiscordClient client, ClientErrorEventArgs e)
+	internal static Task OnClientError(DiscordClient _, ClientErrorEventArgs e)
 	{
-			discordClient.Logger.Log(LogLevel.Error, $"Exception occured: {e.Exception.GetType()}: {e.Exception}");
+		Logger.Error("Client exception occured:\n" + e.Exception);
-
+		switch (e.Exception)
+		{
+			case BadRequestException ex:
+				Logger.Error("JSON Message: " + ex.JsonMessage);
+				break;
+		}
 		return Task.CompletedTask;
 	}
 
-		internal async Task OnMessageCreated(DiscordClient client, MessageCreateEventArgs e)
+	internal static async Task OnMessageCreated(DiscordClient client, MessageCreateEventArgs e)
 	{
 		if (e.Author.IsBot)
 		{
@@ -78,141 +73,54 @@ namespace SupportChild
 		{
 			try
 			{
-					DiscordEmbed message = new DiscordEmbedBuilder
+				DiscordMember staffMember = await e.Guild.GetMemberAsync(ticket.assignedStaffID);
+				await staffMember.SendMessageAsync(new DiscordEmbedBuilder
 				{
 					Color = DiscordColor.Green,
 					Description = "A ticket you are assigned to has been updated: " + e.Channel.Mention
-					};
+				});
-
-					DiscordMember staffMember = await e.Guild.GetMemberAsync(ticket.assignedStaffID);
-					await staffMember.SendMessageAsync(message);
 			}
 			catch (NotFoundException) { }
 			catch (UnauthorizedException) { }
 		}
 	}
 
-		internal Task OnCommandError(CommandsNextExtension commandSystem, CommandErrorEventArgs e)
+	internal static async Task OnCommandError(SlashCommandsExtension commandSystem, SlashCommandErrorEventArgs e)
 	{
 		switch (e.Exception)
 		{
-				case CommandNotFoundException _:
+			case SlashExecutionChecksFailedException checksFailedException:
-					return Task.CompletedTask;
-				case ChecksFailedException _:
 				{
-						foreach (CheckBaseAttribute attr in ((ChecksFailedException)e.Exception).FailedChecks)
+					foreach (SlashCheckBaseAttribute attr in checksFailedException.FailedChecks)
 					{
-							DiscordEmbed error = new DiscordEmbedBuilder
+						await e.Context.Channel.SendMessageAsync(new DiscordEmbedBuilder
 						{
 							Color = DiscordColor.Red,
-								Description = this.ParseFailedCheck(attr)
+							Description = ParseFailedCheck(attr)
-							};
+						});
-							e.Context?.Channel?.SendMessageAsync(error);
 					}
-						return Task.CompletedTask;
+					return;
 				}
 
+			case BadRequestException ex:
+				Logger.Error("Command exception occured:\n" + e.Exception);
+				Logger.Error("JSON Message: " + ex.JsonMessage);
+				return;
+
 			default:
 				{
-						discordClient.Logger.Log(LogLevel.Error, $"Exception occured: {e.Exception.GetType()}: {e.Exception}");
+					Logger.Error("Exception occured: " + e.Exception.GetType() + ": " + e.Exception);
-						DiscordEmbed error = new DiscordEmbedBuilder
+					await e.Context.Channel.SendMessageAsync(new DiscordEmbedBuilder
 					{
 						Color = DiscordColor.Red,
 						Description = "Internal error occured, please report this to the developer."
-						};
+					});
-						e.Context?.Channel?.SendMessageAsync(error);
+					return;
-						return Task.CompletedTask;
 				}
 		}
 	}
 
-		internal async Task OnReactionAdded(DiscordClient client, MessageReactionAddEventArgs e)
+	internal static async Task OnMemberAdded(DiscordClient client, GuildMemberAddEventArgs e)
-		{
-			if (e.Message.Id != Config.reactionMessage) return;
-
-			DiscordGuild guild = e.Message.Channel.Guild;
-			DiscordMember member = await guild.GetMemberAsync(e.User.Id);
-
-			if (!Config.HasPermission(member, "new") || Database.IsBlacklisted(member.Id)) return;
-			if (reactionTicketCooldowns.ContainsKey(member.Id))
-			{
-				if (reactionTicketCooldowns[member.Id] > DateTime.Now) return; // cooldown has not expired
-				else reactionTicketCooldowns.Remove(member.Id); // cooldown exists but has expired, delete it
-			}
-
-
-			DiscordChannel category = guild.GetChannel(Config.ticketCategory);
-			DiscordChannel ticketChannel = await guild.CreateChannelAsync("ticket", ChannelType.Text, category);
-
-			if (ticketChannel == null) return;
-
-			ulong staffID = 0;
-			if (Config.randomAssignment)
-			{
-				staffID = Database.GetRandomActiveStaff(0)?.userID ?? 0;
-			}
-
-			long id = Database.NewTicket(member.Id, staffID, ticketChannel.Id);
-			reactionTicketCooldowns.Add(member.Id, DateTime.Now.AddSeconds(10)); // add a cooldown which expires in 10 seconds
-			string ticketID = id.ToString("00000");
-
-			await ticketChannel.ModifyAsync(model => model.Name = "ticket-" + ticketID);
-			await ticketChannel.AddOverwriteAsync(member, Permissions.AccessChannels, Permissions.None);
-			await ticketChannel.SendMessageAsync("Hello, " + member.Mention + "!\n" + Config.welcomeMessage);
-
-			// Remove user's reaction
-			await e.Message.DeleteReactionAsync(e.Emoji, e.User);
-
-			// Refreshes the channel as changes were made to it above
-			ticketChannel = await SupportChild.GetClient().GetChannelAsync(ticketChannel.Id);
-
-			if (staffID != 0)
-			{
-				DiscordEmbed assignmentMessage = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Green,
-					Description = "Ticket was randomly assigned to <@" + staffID + ">."
-				};
-				await ticketChannel.SendMessageAsync(assignmentMessage);
-
-				if (Config.assignmentNotifications)
-				{
-					DiscordEmbed message = new DiscordEmbedBuilder
-					{
-						Color = DiscordColor.Green,
-						Description = "You have been randomly assigned to a newly opened support ticket: " +
-						              ticketChannel.Mention
-					};
-
-					try
-					{
-						DiscordMember staffMember = await guild.GetMemberAsync(staffID);
-						await staffMember.SendMessageAsync(message);
-					}
-					catch (NotFoundException)
-					{
-					}
-					catch (UnauthorizedException)
-					{
-					}
-				}
-			}
-
-			// Log it if the log channel exists
-			DiscordChannel logChannel = guild.GetChannel(Config.logChannel);
-			if (logChannel != null)
-			{
-				DiscordEmbed logMessage = new DiscordEmbedBuilder
-				{
-					Color = DiscordColor.Green,
-					Description = "Ticket " + ticketChannel.Mention + " opened by " + member.Mention + ".\n",
-					Footer = new DiscordEmbedBuilder.EmbedFooter {Text = "Ticket " + ticketID}
-				};
-				await logChannel.SendMessageAsync(logMessage);
-			}
-		}
-
-		internal async Task OnMemberAdded(DiscordClient client, GuildMemberAddEventArgs e)
 	{
 		if (!Database.TryGetOpenTickets(e.Member.Id, out List<Database.Ticket> ownTickets))
 		{
@@ -226,18 +134,18 @@ namespace SupportChild
 				DiscordChannel channel = await client.GetChannelAsync(ticket.channelID);
 				if (channel?.GuildId == e.Guild.Id)
 				{
-						await channel.AddOverwriteAsync(e.Member, Permissions.AccessChannels, Permissions.None);
+					await channel.SendMessageAsync(new DiscordEmbedBuilder
-						DiscordEmbed message = new DiscordEmbedBuilder()
+					{
-							.WithColor(DiscordColor.Green)
+						Color = DiscordColor.Green,
-							.WithDescription("User '" + e.Member.Username + "#" + e.Member.Discriminator + "' has rejoined the server, and has been re-added to the ticket.");
+						Description = "User '" + e.Member.Username + "#" + e.Member.Discriminator + "' has rejoined the server, and has been re-added to the ticket."
-						await channel.SendMessageAsync(message);
+					});
 				}
 			}
-				catch (Exception) { }
+			catch (Exception) { /* ignored */ }
 		}
 	}
 
-		internal async Task OnMemberRemoved(DiscordClient client, Guild​Member​Remove​Event​Args e)
+	internal static async Task OnMemberRemoved(DiscordClient client, GuildMemberRemoveEventArgs e)
 	{
 		if (Database.TryGetOpenTickets(e.Member.Id, out List<Database.Ticket> ownTickets))
 		{
@@ -248,13 +156,14 @@ namespace SupportChild
 					DiscordChannel channel = await client.GetChannelAsync(ticket.channelID);
 					if (channel?.GuildId == e.Guild.Id)
 					{
-							DiscordEmbed message = new DiscordEmbedBuilder()
+						await channel.SendMessageAsync(new DiscordEmbedBuilder
-								.WithColor(DiscordColor.Red)
+						{
-								.WithDescription("User '" + e.Member.Username + "#" + e.Member.Discriminator + "' has left the server.");
+							Color = DiscordColor.Red,
-							await channel.SendMessageAsync(message);
+							Description = "User '" + e.Member.Username + "#" + e.Member.Discriminator + "' has left the server."
+						});
 					}
 				}
-					catch (Exception) { }
+				catch (Exception) { /* ignored */ }
 			}
 		}
 
@@ -263,7 +172,6 @@ namespace SupportChild
 			DiscordChannel logChannel = await client.GetChannelAsync(Config.logChannel);
 			if (logChannel != null)
 			{
-
 				foreach (Database.Ticket ticket in assignedTickets)
 				{
 					try
@@ -271,37 +179,97 @@ namespace SupportChild
 						DiscordChannel channel = await client.GetChannelAsync(ticket.channelID);
 						if (channel?.GuildId == e.Guild.Id)
 						{
-								DiscordEmbed message = new DiscordEmbedBuilder()
+							await logChannel.SendMessageAsync(new DiscordEmbedBuilder
-									.WithColor(DiscordColor.Red)
+							{
-									.WithDescription("Assigned staff member '" + e.Member.Username + "#" + e.Member.Discriminator + "' has left the server: <#" + channel.Id + ">");
+								Color = DiscordColor.Red,
-								await logChannel.SendMessageAsync(message);
+								Description = "Assigned staff member '" + e.Member.Username + "#" + e.Member.Discriminator + "' has left the server: <#" + channel.Id + ">"
+							});
 						}
 					}
-						catch (Exception) { }
+					catch (Exception) { /* ignored */ }
 				}
 			}
 		}
 	}
 
-		private string ParseFailedCheck(CheckBaseAttribute attr)
+	internal static async Task OnComponentInteractionCreated(DiscordClient client, ComponentInteractionCreateEventArgs e)
 	{
-			switch (attr)
+		try
 		{
-				case CooldownAttribute _:
+			switch (e.Interaction.Data.ComponentType)
-					return "You cannot use do that so often!";
+			{
-				case RequireOwnerAttribute _:
+				case ComponentType.Button:
-					return "Only the server owner can use that command!";
+					switch (e.Id)
-				case RequirePermissionsAttribute _:
+					{
-					return "You don't have permission to do that!";
+						case "supportchild_closeconfirm":
-				case RequireRolesAttribute _:
+							await CloseCommand.OnConfirmed(e.Interaction);
-					return "You do not have a required role!";
+							return;
-				case RequireUserPermissionsAttribute _:
+						case { } when e.Id.StartsWith("supportchild_newcommandbutton"):
-					return "You don't have permission to do that!";
+							await NewCommand.OnCategorySelection(e.Interaction);
-				case RequireNsfwAttribute _:
+							return;
-					return "This command can only be used in an NSFW channel!";
+						case { } when e.Id.StartsWith("supportchild_newticketbutton"):
+							await CreateButtonPanelCommand.OnButtonUsed(e.Interaction);
+							return;
+						case "right":
+							return;
+						case "left":
+							return;
+						case "rightskip":
+							return;
+						case "leftskip":
+							return;
+						case "stop":
+							return;
 						default:
-					return "Unknown Discord API error occured, please try again later.";
+							Logger.Warn("Unknown button press received! '" + e.Id + "'");
+							return;
+					}
+				case ComponentType.Select:
+					switch (e.Id)
+					{
+						case { } when e.Id.StartsWith("supportchild_newcommandselector"):
+							await NewCommand.OnCategorySelection(e.Interaction);
+							return;
+						case { } when e.Id.StartsWith("supportchild_newticketselector"):
+							await CreateSelectionBoxPanelCommand.OnSelectionMenuUsed(e.Interaction);
+							return;
+						default:
+							Logger.Warn("Unknown selection box option received! '" + e.Id + "'");
+							return;
+					}
+				case ComponentType.ActionRow:
+					Logger.Warn("Unknown action row received! '" + e.Id + "'");
+					return;
+				case ComponentType.FormInput:
+					Logger.Warn("Unknown form input received! '" + e.Id + "'");
+					return;
+				default:
+					Logger.Warn("Unknown interaction type received! '" + e.Interaction.Data.ComponentType + "'");
+					break;
 			}
 		}
+		catch (DiscordException ex)
+		{
+			Logger.Error("Interaction Exception occurred: " + ex);
+			Logger.Error("JsomMessage: " + ex.JsonMessage);
+		}
+		catch (Exception ex)
+		{
+			Logger.Error("Interaction Exception occured: " + ex.GetType() + ": " + ex);
+		}
+	}
+
+	private static string ParseFailedCheck(SlashCheckBaseAttribute attr)
+	{
+		return attr switch
+		{
+			SlashRequireDirectMessageAttribute => "This command can only be used in direct messages!",
+			SlashRequireOwnerAttribute => "Only the server owner can use that command!",
+			SlashRequirePermissionsAttribute => "You don't have permission to do that!",
+			SlashRequireBotPermissionsAttribute => "The bot doesn't have the required permissions to do that!",
+			SlashRequireUserPermissionsAttribute => "You don't have permission to do that!",
+			SlashRequireGuildAttribute => "This command has to be used in a Discord server!",
+			_ => "Unknown Discord API error occured, please try again later."
+		};
 	}
 }

SupportChild/Logger.cs

@@ -0,0 +1,68 @@
+using Microsoft.Extensions.Logging;
+using System;
+using System.Reflection;
+
+namespace SupportChild;
+
+public static class Logger
+{
+	public static void Debug(string message)
+	{
+		try
+		{
+			SupportChild.discordClient.Logger.Log(LogLevel.Debug, new EventId(420, Assembly.GetEntryAssembly()?.GetName().Name), message);
+		}
+		catch (NullReferenceException)
+		{
+			Console.WriteLine("[DEBUG] " + message);
+		}
+	}
+
+	public static void Log(string message)
+	{
+		try
+		{
+			SupportChild.discordClient.Logger.Log(LogLevel.Information, new EventId(420, Assembly.GetEntryAssembly()?.GetName().Name), message);
+		}
+		catch (NullReferenceException)
+		{
+			Console.WriteLine("[INFO] " + message);
+		}
+	}
+
+	public static void Warn(string message)
+	{
+		try
+		{
+			SupportChild.discordClient.Logger.Log(LogLevel.Warning, new EventId(420, Assembly.GetEntryAssembly()?.GetName().Name), message);
+		}
+		catch (NullReferenceException)
+		{
+			Console.WriteLine("[WARNING] " + message);
+		}
+	}
+
+	public static void Error(string message)
+	{
+		try
+		{
+			SupportChild.discordClient.Logger.Log(LogLevel.Error, new EventId(420, Assembly.GetEntryAssembly()?.GetName().Name), message);
+		}
+		catch (NullReferenceException)
+		{
+			Console.WriteLine("[ERROR] " + message);
+		}
+	}
+
+	public static void Fatal(string message)
+	{
+		try
+		{
+			SupportChild.discordClient.Logger.Log(LogLevel.Critical, new EventId(420, Assembly.GetEntryAssembly()?.GetName().Name), message);
+		}
+		catch (NullReferenceException)
+		{
+			Console.WriteLine("[CRITICAL] " + message);
+		}
+	}
+}

SupportChild/Properties/Resources.Designer.cs

@@ -1,7 +1,6 @@
 //------------------------------------------------------------------------------
 // <auto-generated>
 //     This code was generated by a tool.
-//     Runtime Version:4.0.30319.42000
 //
 //     Changes to this file may cause incorrect behavior and will be lost if
 //     the code is regenerated.
@@ -12,13 +11,6 @@ namespace SupportChild.Properties {
     using System;
     
     
-    /// <summary>
-    ///   A strongly-typed resource class, for looking up localized strings, etc.
-    /// </summary>
-    // This class was auto-generated by the StronglyTypedResourceBuilder
-    // class via a tool like ResGen or Visual Studio.
-    // To add or remove a member, edit your .ResX file then rerun ResGen
-    // with the /str option, or rebuild your VS project.
     [global::System.CodeDom.Compiler.GeneratedCodeAttribute("System.Resources.Tools.StronglyTypedResourceBuilder", "17.0.0.0")]
     [global::System.Diagnostics.DebuggerNonUserCodeAttribute()]
     [global::System.Runtime.CompilerServices.CompilerGeneratedAttribute()]
@@ -32,9 +24,6 @@ namespace SupportChild.Properties {
         internal Resources() {
         }
         
-        /// <summary>
-        ///   Returns the cached ResourceManager instance used by this class.
-        /// </summary>
         [global::System.ComponentModel.EditorBrowsableAttribute(global::System.ComponentModel.EditorBrowsableState.Advanced)]
         internal static global::System.Resources.ResourceManager ResourceManager {
             get {
@@ -46,10 +35,6 @@ namespace SupportChild.Properties {
             }
         }
         
-        /// <summary>
-        ///   Overrides the current thread's CurrentUICulture property for all
-        ///   resource lookups using this strongly typed resource class.
-        /// </summary>
         [global::System.ComponentModel.EditorBrowsableAttribute(global::System.ComponentModel.EditorBrowsableState.Advanced)]
         internal static global::System.Globalization.CultureInfo Culture {
             get {
@@ -60,9 +45,6 @@ namespace SupportChild.Properties {
             }
         }
         
-        /// <summary>
-        ///   Looks up a localized resource of type System.Byte[].
-        /// </summary>
         internal static byte[] default_config {
             get {
                 object obj = ResourceManager.GetObject("default_config", resourceCulture);

SupportChild/SupportChild.cs

@@ -3,161 +3,148 @@ using System.IO;
 using System.Reflection;
 using System.Threading.Tasks;
 using DSharpPlus;
-using DSharpPlus.CommandsNext;
+using DSharpPlus.Interactivity;
+using DSharpPlus.Interactivity.Enums;
+using DSharpPlus.Interactivity.Extensions;
+using DSharpPlus.SlashCommands;
 using Microsoft.Extensions.Logging;
 using SupportChild.Commands;
 
-namespace SupportChild
+namespace SupportChild;
-{
-	internal class SupportChild
-	{
-		internal static SupportChild instance;
 
-		private DiscordClient discordClient = null;
+internal static class SupportChild
-		private CommandsNextExtension commands = null;
-		private EventHandler eventHandler;
-
-		static void Main(string[] args)
 {
-			new SupportChild().MainAsync().GetAwaiter().GetResult();
+	// Sets up a dummy client to use for logging
+	public static DiscordClient discordClient = new DiscordClient(new DiscordConfiguration { Token = "DUMMY_TOKEN", TokenType = TokenType.Bot, MinimumLogLevel = LogLevel.Debug });
+	private static SlashCommandsExtension commands = null;
+
+	private static void Main()
+	{
+		MainAsync().GetAwaiter().GetResult();
 	}
 
-		private async Task MainAsync()
+	private static async Task MainAsync()
 	{
-			instance = this;
+		Logger.Log("Starting " + Assembly.GetEntryAssembly()?.GetName().Name + " version " + GetVersion() + "...");
-			
-			Console.WriteLine("Starting SupportChild version " + GetVersion() + "...");
 		try
 		{
-				this.Reload();
+			Reload();
 
 			// Block this task until the program is closed.
 			await Task.Delay(-1);
 		}
 		catch (Exception e)
 		{
-				Console.WriteLine("Fatal error:");
+			Logger.Fatal("Fatal error:\n" + e);
-				Console.WriteLine(e);
 			Console.ReadLine();
 		}
 	}
 
-		public static DiscordClient GetClient()
-		{
-			return instance.discordClient;
-		}
-
 	public static string GetVersion()
 	{
 		Version version = Assembly.GetEntryAssembly()?.GetName().Version;
 		return version?.Major + "." + version?.Minor + "." + version?.Build + (version?.Revision == 0 ? "" : "-" + (char)(64 + version?.Revision ?? 0));
 	}
 
-		public async void Reload()
+	public static async void Reload()
 	{
-			if (this.discordClient != null)
+		if (discordClient != null)
 		{
-				await this.discordClient.DisconnectAsync();
+			await discordClient.DisconnectAsync();
-				this.discordClient.Dispose();
+			discordClient.Dispose();
-				Console.WriteLine("Discord client disconnected.");
+			Logger.Log("Discord client disconnected.");
 		}
 
-			Console.WriteLine("Loading config \"" + Directory.GetCurrentDirectory() + Path.DirectorySeparatorChar + "config.yml\"");
+		Logger.Log("Loading config \"" + Directory.GetCurrentDirectory() + Path.DirectorySeparatorChar + "config.yml\"");
 		Config.LoadConfig();
 
 		// Check if token is unset
-			if (Config.token == "<add-token-here>" || Config.token == "")
+		if (Config.token is "<add-token-here>" or "")
 		{
-				Console.WriteLine("You need to set your bot token in the config and start the bot again.");
+			Logger.Fatal("You need to set your bot token in the config and start the bot again.");
 			throw new ArgumentException("Invalid Discord bot token");
 		}
 
 		// Database connection and setup
 		try
 		{
-				Console.WriteLine("Connecting to database... (" + Config.hostName + ":" + Config.port + ")");
+			Logger.Log("Connecting to database... (" + Config.hostName + ":" + Config.port + ")");
 			Database.SetConnectionString(Config.hostName, Config.port, Config.database, Config.username, Config.password);
 			Database.SetupTables();
 		}
 		catch (Exception e)
 		{
-				Console.WriteLine("Could not set up database tables, please confirm connection settings, status of the server and permissions of MySQL user. Error: " + e);
+			Logger.Fatal("Could not set up database tables, please confirm connection settings, status of the server and permissions of MySQL user. Error: " + e);
 			throw;
 		}
 
-			Console.WriteLine("Setting up Discord client...");
+		Logger.Log("Setting up Discord client...");
-			
-			// Checking log level
-			if (!Enum.TryParse(Config.logLevel, true, out LogLevel logLevel))
-			{
-				Console.WriteLine("Log level '" + Config.logLevel + "' invalid, using 'Information' instead.");
-				logLevel = LogLevel.Information;
-			}
 
 		// Setting up client configuration
 		DiscordConfiguration cfg = new DiscordConfiguration
 		{
 			Token = Config.token,
 			TokenType = TokenType.Bot,
-				MinimumLogLevel = logLevel,
+			MinimumLogLevel = Config.logLevel,
 			AutoReconnect = true,
 			Intents = DiscordIntents.All
 		};
 
-			this.discordClient = new DiscordClient(cfg);
+		discordClient = new DiscordClient(cfg);
 
-			this.eventHandler = new EventHandler(this.discordClient);
+		Logger.Log("Hooking events...");
+		discordClient.Ready += EventHandler.OnReady;
+		discordClient.GuildAvailable += EventHandler.OnGuildAvailable;
+		discordClient.ClientErrored += EventHandler.OnClientError;
+		discordClient.MessageCreated += EventHandler.OnMessageCreated;
+		discordClient.GuildMemberAdded += EventHandler.OnMemberAdded;
+		discordClient.GuildMemberRemoved += EventHandler.OnMemberRemoved;
+		discordClient.ComponentInteractionCreated += EventHandler.OnComponentInteractionCreated;
 
-			Console.WriteLine("Hooking events...");
+		discordClient.UseInteractivity(new InteractivityConfiguration
-			this.discordClient.Ready += this.eventHandler.OnReady;
-			this.discordClient.GuildAvailable += this.eventHandler.OnGuildAvailable;
-			this.discordClient.ClientErrored += this.eventHandler.OnClientError;
-			this.discordClient.MessageCreated += this.eventHandler.OnMessageCreated;
-			this.discordClient.GuildMemberAdded += this.eventHandler.OnMemberAdded;
-			this.discordClient.GuildMemberRemoved += this.eventHandler.OnMemberRemoved;
-			if (Config.reactionMessage != 0)
 		{
-				this.discordClient.MessageReactionAdded += this.eventHandler.OnReactionAdded;
+			AckPaginationButtons = true,
-			}
+			PaginationBehaviour = PaginationBehaviour.Ignore,
-			
+			PaginationDeletion = PaginationDeletion.DeleteMessage,
-			Console.WriteLine("Registering commands...");
+			Timeout = TimeSpan.FromMinutes(15)
-			commands = discordClient.UseCommandsNext(new CommandsNextConfiguration
-			{
-				StringPrefixes = new []{ Config.prefix }
 		});
 
-			this.commands.RegisterCommands<AddCommand>();
+		Logger.Log("Registering commands...");
-			this.commands.RegisterCommands<AddMessageCommand>();
+		commands = discordClient.UseSlashCommands();
-			this.commands.RegisterCommands<AddStaffCommand>();
-			this.commands.RegisterCommands<AssignCommand>();
-			this.commands.RegisterCommands<BlacklistCommand>();
-			this.commands.RegisterCommands<CloseCommand>();
-			this.commands.RegisterCommands<ListAssignedCommand>();
-			this.commands.RegisterCommands<ListCommand>();
-			this.commands.RegisterCommands<ListOldestCommand>();
-			this.commands.RegisterCommands<ListUnassignedCommand>();
-			this.commands.RegisterCommands<MoveCommand>();
-			this.commands.RegisterCommands<NewCommand>();
-			this.commands.RegisterCommands<RandomAssignCommand>();
-			this.commands.RegisterCommands<ReloadCommand>();
-			this.commands.RegisterCommands<RemoveMessageCommand>();
-			this.commands.RegisterCommands<RemoveStaffCommand>();
-			this.commands.RegisterCommands<SayCommand>();
-			this.commands.RegisterCommands<SetSummaryCommand>();
-			this.commands.RegisterCommands<SetTicketCommand>();
-			this.commands.RegisterCommands<StatusCommand>();
-			this.commands.RegisterCommands<SummaryCommand>();
-			this.commands.RegisterCommands<ToggleActiveCommand>();
-			this.commands.RegisterCommands<TranscriptCommand>();
-			this.commands.RegisterCommands<UnassignCommand>();
-			this.commands.RegisterCommands<UnblacklistCommand>();
-			this.commands.RegisterCommands<UnsetTicketCommand>();
 
-			Console.WriteLine("Hooking command events...");
+		commands.RegisterCommands<AddCategoryCommand>();
-			this.commands.CommandErrored += this.eventHandler.OnCommandError;
+		commands.RegisterCommands<AddCommand>();
+		commands.RegisterCommands<AddMessageCommand>();
+		commands.RegisterCommands<AddStaffCommand>();
+		commands.RegisterCommands<AssignCommand>();
+		commands.RegisterCommands<BlacklistCommand>();
+		commands.RegisterCommands<CloseCommand>();
+		commands.RegisterCommands<CreateButtonPanelCommand>();
+		commands.RegisterCommands<CreateSelectionBoxPanelCommand>();
+		commands.RegisterCommands<ListAssignedCommand>();
+		commands.RegisterCommands<ListCommand>();
+		commands.RegisterCommands<ListOpen>();
+		commands.RegisterCommands<ListUnassignedCommand>();
+		commands.RegisterCommands<MoveCommand>();
+		commands.RegisterCommands<NewCommand>();
+		commands.RegisterCommands<RandomAssignCommand>();
+		commands.RegisterCommands<RemoveCategoryCommand>();
+		commands.RegisterCommands<RemoveMessageCommand>();
+		commands.RegisterCommands<RemoveStaffCommand>();
+		commands.RegisterCommands<SayCommand>();
+		commands.RegisterCommands<SetSummaryCommand>();
+		commands.RegisterCommands<StatusCommand>();
+		commands.RegisterCommands<SummaryCommand>();
+		commands.RegisterCommands<ToggleActiveCommand>();
+		commands.RegisterCommands<TranscriptCommand>();
+		commands.RegisterCommands<UnassignCommand>();
+		commands.RegisterCommands<UnblacklistCommand>();
+		commands.RegisterCommands<AdminCommands>();
 
-			Console.WriteLine("Connecting to Discord...");
+		Logger.Log("Hooking command events...");
-			await this.discordClient.ConnectAsync();
+		commands.SlashCommandErrored += EventHandler.OnCommandError;
-		}
+
+		Logger.Log("Connecting to Discord...");
+		await discordClient.ConnectAsync();
 	}
 }

SupportChild/SupportChild.csproj

@@ -5,7 +5,7 @@
         <ApplicationIcon>ellie_icon.ico</ApplicationIcon>
         <TargetFramework>net6.0</TargetFramework>
         <RuntimeIdentifiers>win-x64;linux-x64</RuntimeIdentifiers>
-        <Version>1.2.0</Version>
+      
         <StartupObject>SupportChild.SupportChild</StartupObject>
         <Authors>EmotionChild</Authors>
         <Product />
@@ -13,34 +13,33 @@
         <RepositoryUrl>https://github.com/EmotionChild/SupportChild</RepositoryUrl>
         <RepositoryType>Git</RepositoryType>
         <PackageLicenseFile>LICENSE</PackageLicenseFile>
-        <PackageIconUrl>https://cdn.emotionchild.com/Ellie.png</PackageIconUrl>
+        <PackageIconUrl>https://cdn.discordapp.com/attachments/765441543100170271/914327948667011132/Ellie_Concept_2_transparent_ver.png</PackageIconUrl>
-        <Description>A Discord support bot build for the Ellie's Home Discord server</Description>
+        <Description>A Discord support ticket bot built for the Ellie's home server</Description>
-        <AssemblyVersion>2.6.1.1</AssemblyVersion>
-        <FileVersion>2.6.1.1</FileVersion>
         <NeutralLanguage>en</NeutralLanguage>
-        <PackageVersion>1.2.0</PackageVersion>
+        <Version>3.0.0.1</Version>
+        <PackageVersion>1.3.0</PackageVersion> 
+        <AssemblyVersion>3.0.0.1</AssemblyVersion>
+        <FileVersion>3.0.0.1</FileVersion>
+    </PropertyGroup>
+  
+    <PropertyGroup Condition=" '$(Configuration)' == 'Debug' ">
+      <DebugType>full</DebugType>
     </PropertyGroup>
 
     <ItemGroup>
       <PackageReference Include="DSharpPlus" Version="4.2.0" />
-      <PackageReference Include="DSharpPlus.CommandsNext" Version="4.2.0" />
       <PackageReference Include="DSharpPlus.Interactivity" Version="4.2.0" />
+      <PackageReference Include="DSharpPlus.SlashCommands" Version="4.2.0" />
+      <PackageReference Include="Gress" Version="2.0.1" />
       <PackageReference Include="JsonExtensions" Version="1.2.0" />
       <PackageReference Include="MiniRazor.CodeGen" Version="2.2.1" />
-      <PackageReference Include="MySql.Data" Version="8.0.29" />
+      <PackageReference Include="MySql.Data" Version="8.0.30" />
       <PackageReference Include="Newtonsoft.Json" Version="13.0.1" />
       <PackageReference Include="Polly" Version="7.2.3" />
       <PackageReference Include="Superpower" Version="3.0.0" />
       <PackageReference Include="Tyrrrz.Extensions" Version="1.6.5" />
-      <PackageReference Include="YamlDotNet" Version="11.2.1" />
+      <PackageReference Include="WebMarkupMin.Core" Version="2.9.0" />
-    </ItemGroup>
+      <PackageReference Include="YamlDotNet" Version="12.0.0" />
-
-    <ItemGroup>
-        <Compile Update="Properties\Resources.Designer.cs">
-            <DesignTime>True</DesignTime>
-            <AutoGen>True</AutoGen>
-            <DependentUpon>Resources.resx</DependentUpon>
-        </Compile>
     </ItemGroup>
 
     <ItemGroup>
@@ -50,13 +49,6 @@
       </EmbeddedResource>
     </ItemGroup>
   
-    <ItemGroup>
-        <None Include="..\LICENSE">
-            <Pack>True</Pack>
-            <PackagePath></PackagePath>
-        </None>
-    </ItemGroup>
-
     <ItemGroup>
       <Folder Include="lib\" />
     </ItemGroup>
@@ -67,4 +59,12 @@
       </Reference>
     </ItemGroup>
 
+    <ItemGroup>
+      <Compile Update="Properties\Resources.Designer.cs">
+        <DesignTime>True</DesignTime>
+        <AutoGen>True</AutoGen>
+        <DependentUpon>Resources.resx</DependentUpon>
+      </Compile>
+    </ItemGroup>
+
 </Project>

SupportChild/Transcriber.cs

@@ -3,50 +3,42 @@ using System.Threading.Tasks;
 
 using DiscordChatExporter.Core.Discord;
 using DiscordChatExporter.Core.Discord.Data;
-using DiscordChatExporter.Core.Exceptions;
 using DiscordChatExporter.Core.Exporting;
 using DiscordChatExporter.Core.Exporting.Filtering;
 using DiscordChatExporter.Core.Exporting.Partitioning;
-using DiscordChatExporter.Core.Utils.Extensions;
 
-namespace SupportChild
+namespace SupportChild;
-{
+
 internal static class Transcriber
 {
 	internal static async Task ExecuteAsync(ulong channelID, uint ticketID)
 	{
-            DiscordClient discordClient = new DiscordClient(new AuthToken(AuthTokenKind.Bot, Config.token));
+		DiscordClient discordClient = new DiscordClient(Config.token);
-            ChannelExporter Exporter = new ChannelExporter(discordClient);
+		ChannelExporter exporter = new ChannelExporter(discordClient);
 
 		if (!Directory.Exists("./transcripts"))
 		{
 			Directory.CreateDirectory("./transcripts");
 		}
 
-            string dateFormat = "yyyy-MMM-dd HH:mm";
-
-            // Configure settings
-            if (Config.timestampFormat != "")
-                dateFormat = Config.timestampFormat;
-
 		Channel channel = await discordClient.GetChannelAsync(new Snowflake(channelID));
 		Guild guild = await discordClient.GetGuildAsync(channel.GuildId);
 
 		ExportRequest request = new ExportRequest(
-                guild: guild,
+			Guild: guild,
-                channel: channel,
+			Channel: channel,
-                outputPath: GetPath(ticketID),
+			OutputPath: GetPath(ticketID),
-                format: ExportFormat.HtmlDark,
+			Format: ExportFormat.HtmlDark,
-                after: null,
+			After: null,
-                before: null,
+			Before: null,
-                partitionLimit: PartitionLimit.Null,
+			PartitionLimit: PartitionLimit.Null,
-                messageFilter: MessageFilter.Null,
+			MessageFilter: MessageFilter.Null,
-                shouldDownloadMedia: false,
+			ShouldDownloadMedia: false,
-                shouldReuseMedia: false,
+			ShouldReuseMedia: false,
-                dateFormat: dateFormat
+			DateFormat: "yyyy-MMM-dd HH:mm"
 			);
 
-            await Exporter.ExportChannelAsync(request);
+		await exporter.ExportChannelAsync(request);
 	}
 
 	internal static string GetPath(uint ticketNumber)
@@ -59,4 +51,3 @@ namespace SupportChild
 		return "ticket-" + ticketNumber.ToString("00000") + ".html";
 	}
 }
-}

SupportChild/Utilities.cs

@@ -1,38 +1,23 @@
 using System;
 using System.Collections.Generic;
-using System.Security.Cryptography;
+using System.Threading.Tasks;
 using DSharpPlus.Entities;
 
-namespace SupportChild
+namespace SupportChild;
-{
+
 public static class Utilities
 {
-        public static List<T> RandomizeList<T>(List<T> list)
+	private static readonly Random rng = new Random();
+
+	public static void Shuffle<T>(this IList<T> list)
 	{
-            RNGCryptoServiceProvider provider = new RNGCryptoServiceProvider();
 		int n = list.Count;
 		while (n > 1)
 		{
-                byte[] box = new byte[1];
-                do provider.GetBytes(box);
-                while (!(box[0] < n * (Byte.MaxValue / n)));
-                int k = (box[0] % n);
 			n--;
-                T value = list[k];
+			int k = rng.Next(n + 1);
-                list[k] = list[n];
+			(list[k], list[n]) = (list[n], list[k]);
-                list[n] = value;
 		}
-
-            return list;
-        }
-
-        public static string[] ParseIDs(string args)
-        {
-            if (string.IsNullOrEmpty(args))
-            {
-                return new string[0];
-            }
-            return  args.Trim().Replace("<@!", "").Replace("<@", "").Replace(">", "").Split();
 	}
 
 	public static LinkedList<string> ParseListIntoMessages(List<string> listItems)
@@ -54,18 +39,27 @@ namespace SupportChild
 		return messages;
 	}
 
-        public static DiscordRole GetRoleByName(DiscordGuild guild, string Name)
+	public static async Task<List<Database.Category>> GetVerifiedChannels()
 	{
-            Name = Name.Trim().ToLower();
+		List<Database.Category> verifiedCategories = new List<Database.Category>();
-            foreach (DiscordRole role in guild.Roles.Values)
+		foreach (Database.Category category in Database.GetAllCategories())
 		{
-                if (role.Name.ToLower().StartsWith(Name))
+			DiscordChannel channel = null;
+			try
 			{
-                    return role;
+				channel = await SupportChild.discordClient.GetChannelAsync(category.id);
-                }
 			}
+			catch (Exception) { /*ignored*/ }
 
-            return null;
+			if (channel != null)
+			{
+				verifiedCategories.Add(category);
+			}
+			else
+			{
+				Logger.Warn("Category '" + category.name + "' (" + category.id + ") no longer exists! Ignoring...");
 			}
 		}
+		return verifiedCategories;
+	}
 }

SupportChild/default_config.yml

@@ -1,31 +1,30 @@
 bot:
     # Bot token.
     token: "<add-token-here>"
-  # Command prefix.
-  prefix: "-"
     # Channel where ticket logs are posted (recommended)
     log-channel: 000000000000000000
-  # Category where the ticket will be created, it will have the same permissions of that ticket plus read permissions for the user opening the ticket (recommended)
-  ticket-category: 000000000000000000
-  # A message which will open new tickets when users react to it (optional)
-  reaction-message: 000000000000000000
     # Message posted when a ticket is opened.
-  welcome-message: "Please describe your issue below, and include all information needed for us to help you."
+    welcome-message: "Please describe your issue below, and include all information needed for us to take action."
     # Decides what messages are shown in console
     # Possible values are: Critical, Error, Warning, Information, Debug.
     console-log-level: "Information"
-  # Format for timestamps in transcripts and google sheets if used
+    # One of the following: LongDate, LongDateTime, LongTime, RelativeTime, ShortDate, ShortDateTime, ShortTime
-  timestamp-format: "yyyy-MM-dd HH:mm"
+    # More info: https://dsharpplus.github.io/api/DSharpPlus.TimestampFormat.html
+    timestamp-format: "RelativeTime"
     # Whether or not staff members should be randomly assigned tickets when they are made. Individual staff members can opt out using the toggleactive command.
     random-assignment: true
     # If set to true the rasssign command will include staff members set as inactive if a specific role is specified in the command.
-  # This can be useful if you have admins set as inactive to not automatically recieve tickets and then have moderators elevate tickets when needed.
+    # This can be useful if you have admins set as inactive to not automatically receive tickets and then have moderators elevate tickets when needed.
     random-assign-role-override: true
     # Sets the type of activity for the bot to display in its presence status
     # Possible values are: Playing, Streaming, ListeningTo, Watching, Competing
     presence-type: "ListeningTo"
     # Sets the activity text shown in the bot's status
-  presence-text: "-new"
+    presence-text: "/new"
+    # Set to true if you want the /new command to show a selection box instead of a series of buttons
+    new-command-uses-selector: false
+    # Number of tickets a single user can have open at a time, staff members are excluded from this
+    ticket-limit: 5
 
 notifications:
     # Notifies the assigned staff member when a new message is posted in a ticket if the ticket has been silent for a configurable amount of time
@@ -47,38 +46,3 @@ database:
     # Username and password for authentication
     user: ""
     password: ""
-
-# Set up which roles are allowed to use different commands.
-# Example:
-#   new: [ 000000000000000000, 111111111111111111 ]
-# They are grouped into suggested command groups below for first time setup.
-permissions:
-  # Public commands
-  close: []
-  list: []
-  new: []
-  say: []
-  status: []
-  summary: []
-  transcript: []
-  # Moderator commands
-  add: []
-  addmessage: []
-  assign: []
-  blacklist: []
-  listassigned: []
-  listoldest: []
-  listunassigned: []
-  move: []
-  rassign: []
-  removemessage: []
-  setsummary: []
-  toggleactive: []
-  unassign: []
-  unblacklist: []
-  # Admin commands
-  addstaff: []
-  reload: []
-  removestaff: []
-  setticket: []
-  unsetticket: []