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28 changed files with 1634 additions and 1635 deletions
4
.github/dependabot.yml
vendored
4
.github/dependabot.yml
vendored
|
@ -1,4 +1,4 @@
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||||||
# To get started with Dependabot version updates, you'll need to specify which
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# To get started with Dependabot version updates, you'll need to specify which
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||||||
# package ecosystems to update and where the package manifests are located.
|
# package ecosystems to update and where the package manifests are located.
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||||||
# Please see the documentation for all configuration options:
|
# Please see the documentation for all configuration options:
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||||||
# https://help.github.com/github/administering-a-repository/configuration-options-for-dependency-updates
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# https://help.github.com/github/administering-a-repository/configuration-options-for-dependency-updates
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@ -12,7 +12,7 @@ updates:
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open-pull-requests-limit: 5
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open-pull-requests-limit: 5
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reviewers:
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reviewers:
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- EmotionChild
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- EmotionChild
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target-branch: "main"
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target-branch: "development"
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labels:
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labels:
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- "nuget"
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- "nuget"
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- "dependencies"
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- "dependencies"
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24
.github/workflows/dotnet.yml
vendored
24
.github/workflows/dotnet.yml
vendored
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@ -1,4 +1,4 @@
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name: .NET
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name: .NET
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on:
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on:
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push:
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push:
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@ -12,14 +12,14 @@ jobs:
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runs-on: ubuntu-latest
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runs-on: ubuntu-latest
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steps:
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steps:
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- uses: actions/checkout@v3
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- uses: actions/checkout@v3
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- name: Setup .NET
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- name: Setup .NET
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uses: actions/setup-dotnet@v2
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uses: actions/setup-dotnet@v2
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with:
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with:
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dotnet-version: 6.0.x
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dotnet-version: 6.0.x
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- name: Restore dependencies
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- name: Restore dependencies
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run: dotnet restore
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run: dotnet restore
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- name: Build
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- name: Build
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run: dotnet build --no-restore
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run: dotnet build --no-restore
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- name: Test
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- name: Test
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run: dotnet test --no-build --verbosity normal
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run: dotnet test --no-build --verbosity normal
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@ -51,7 +51,7 @@ namespace SupportChild.Commands
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return;
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return;
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}
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}
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if (Database.AddMessage(identifier, command.Member.Id, message))
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if(Database.AddMessage(identifier, command.Member.Id, message))
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{
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{
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DiscordEmbed error = new DiscordEmbedBuilder
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DiscordEmbed error = new DiscordEmbedBuilder
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{
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{
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|
@ -71,7 +71,6 @@ namespace SupportChild.Commands
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await command.RespondAsync(error);
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await command.RespondAsync(error);
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return;
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return;
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}
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}
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}
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}
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}
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}
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}
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}
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@ -9,88 +9,88 @@ using MySql.Data.MySqlClient;
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namespace SupportChild.Commands
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namespace SupportChild.Commands
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{
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{
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public class AddStaffCommand : BaseCommandModule
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public class AddStaffCommand : BaseCommandModule
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{
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{
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[Command("addstaff")]
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[Command("addstaff")]
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[Cooldown(1, 5, CooldownBucketType.User)]
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[Cooldown(1, 5, CooldownBucketType.User)]
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public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
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public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
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{
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{
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// Check if the user has permission to use this command.
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// Check if the user has permission to use this command.
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if (!Config.HasPermission(command.Member, "addstaff"))
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if (!Config.HasPermission(command.Member, "addstaff"))
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{
|
{
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DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
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{
|
{
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Color = DiscordColor.Red,
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Color = DiscordColor.Red,
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Description = "You do not have permission to use this command."
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Description = "You do not have permission to use this command."
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};
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};
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await command.RespondAsync(error);
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await command.RespondAsync(error);
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command.Client.Logger.Log(LogLevel.Information, "User tried to use the addstaff command but did not have permission.");
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command.Client.Logger.Log(LogLevel.Information, "User tried to use the addstaff command but did not have permission.");
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return;
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return;
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}
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}
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ulong userID;
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ulong userID;
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string[] parsedArgs = Utilities.ParseIDs(commandArgs);
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string[] parsedArgs = Utilities.ParseIDs(commandArgs);
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|
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if (!parsedArgs.Any())
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if (!parsedArgs.Any())
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{
|
{
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userID = command.Member.Id;
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userID = command.Member.Id;
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}
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}
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else if (!ulong.TryParse(parsedArgs[0], out userID))
|
else if (!ulong.TryParse(parsedArgs[0], out userID))
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{
|
{
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DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
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Description = "Invalid ID/Mention. (Could not convert to numerical)"
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Description = "Invalid ID/Mention. (Could not convert to numerical)"
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};
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};
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await command.RespondAsync(error);
|
await command.RespondAsync(error);
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return;
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return;
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}
|
}
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|
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DiscordMember member;
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DiscordMember member;
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try
|
try
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{
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{
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member = await command.Guild.GetMemberAsync(userID);
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member = await command.Guild.GetMemberAsync(userID);
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}
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}
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catch (Exception)
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catch (Exception)
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{
|
{
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DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
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Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
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Description = "Invalid ID/Mention. (Could not find user on this server)"
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Description = "Invalid ID/Mention. (Could not find user on this server)"
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};
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};
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await command.RespondAsync(error);
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await command.RespondAsync(error);
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return;
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return;
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}
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}
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|
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using (MySqlConnection c = Database.GetConnection())
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using (MySqlConnection c = Database.GetConnection())
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{
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{
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MySqlCommand cmd = Database.IsStaff(userID) ? new MySqlCommand(@"UPDATE staff SET name = @name WHERE user_id = @user_id", c) : new MySqlCommand(@"INSERT INTO staff (user_id, name) VALUES (@user_id, @name);", c);
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MySqlCommand cmd = Database.IsStaff(userID) ? new MySqlCommand(@"UPDATE staff SET name = @name WHERE user_id = @user_id", c) : new MySqlCommand(@"INSERT INTO staff (user_id, name) VALUES (@user_id, @name);", c);
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c.Open();
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c.Open();
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cmd.Parameters.AddWithValue("@user_id", userID);
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cmd.Parameters.AddWithValue("@user_id", userID);
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cmd.Parameters.AddWithValue("@name", member.DisplayName);
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cmd.Parameters.AddWithValue("@name", member.DisplayName);
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cmd.ExecuteNonQuery();
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cmd.ExecuteNonQuery();
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cmd.Dispose();
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cmd.Dispose();
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DiscordEmbed message = new DiscordEmbedBuilder
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DiscordEmbed message = new DiscordEmbedBuilder
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||||||
{
|
{
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Color = DiscordColor.Green,
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Color = DiscordColor.Green,
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Description = member.Mention + " was added to staff."
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Description = member.Mention + " was added to staff."
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};
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};
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await command.RespondAsync(message);
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await command.RespondAsync(message);
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|
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// Log it if the log channel exists
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// Log it if the log channel exists
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DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
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DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
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||||||
if (logChannel != null)
|
if (logChannel != null)
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||||||
{
|
{
|
||||||
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
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Description = member.Mention + " was added to staff.\n",
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Description = member.Mention + " was added to staff.\n",
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};
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};
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await logChannel.SendMessageAsync(logMessage);
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await logChannel.SendMessageAsync(logMessage);
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}
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}
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}
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}
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}
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}
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}
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}
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}
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}
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|
@ -8,128 +8,128 @@ using Microsoft.Extensions.Logging;
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namespace SupportChild.Commands
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namespace SupportChild.Commands
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||||||
{
|
{
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||||||
public class AssignCommand : BaseCommandModule
|
public class AssignCommand : BaseCommandModule
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||||||
{
|
{
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[Command("assign")]
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[Command("assign")]
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||||||
[Description("Assigns a staff member to a ticket.")]
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[Description("Assigns a staff member to a ticket.")]
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public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
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||||||
{
|
{
|
||||||
// Check if the user has permission to use this command.
|
// Check if the user has permission to use this command.
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||||||
if (!Config.HasPermission(command.Member, "assign"))
|
if (!Config.HasPermission(command.Member, "assign"))
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||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You do not have permission to use this command."
|
Description = "You do not have permission to use this command."
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||||||
};
|
};
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await command.RespondAsync(error);
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await command.RespondAsync(error);
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||||||
command.Client.Logger.Log(LogLevel.Information, "User tried to use the assign command but did not have permission.");
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command.Client.Logger.Log(LogLevel.Information, "User tried to use the assign command but did not have permission.");
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return;
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return;
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||||||
}
|
}
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||||||
|
|
||||||
// Check if ticket exists in the database
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// Check if ticket exists in the database
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if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
|
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
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||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "This channel is not a ticket."
|
Description = "This channel is not a ticket."
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||||||
};
|
};
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await command.RespondAsync(error);
|
await command.RespondAsync(error);
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||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
ulong staffID;
|
ulong staffID;
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||||||
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
|
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
|
||||||
|
|
||||||
if (!parsedMessage.Any())
|
if (!parsedMessage.Any())
|
||||||
{
|
{
|
||||||
staffID = command.Member.Id;
|
staffID = command.Member.Id;
|
||||||
}
|
}
|
||||||
else if (!ulong.TryParse(parsedMessage[0], out staffID))
|
else if (!ulong.TryParse(parsedMessage[0], out staffID))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Invalid ID/Mention. (Could not convert to numerical)"
|
Description = "Invalid ID/Mention. (Could not convert to numerical)"
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
DiscordMember staffMember = null;
|
DiscordMember staffMember = null;
|
||||||
try
|
try
|
||||||
{
|
{
|
||||||
staffMember = await command.Guild.GetMemberAsync(staffID);
|
staffMember = await command.Guild.GetMemberAsync(staffID);
|
||||||
}
|
}
|
||||||
catch (NotFoundException) { }
|
catch (NotFoundException) { }
|
||||||
|
|
||||||
if (staffMember == null)
|
if (staffMember == null)
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Error: Could not find user."
|
Description = "Error: Could not find user."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
if (!Database.IsStaff(staffMember.Id))
|
if (!Database.IsStaff(staffMember.Id))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Error: User is not registered as staff."
|
Description = "Error: User is not registered as staff."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
if (!Database.AssignStaff(ticket, staffID))
|
if (!Database.AssignStaff(ticket, staffID))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Error: Failed to assign " + staffMember.Mention + " to ticket."
|
Description = "Error: Failed to assign " + staffMember.Mention + " to ticket."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
DiscordEmbed feedback = new DiscordEmbedBuilder
|
DiscordEmbed feedback = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "Assigned " + staffMember.Mention + " to ticket."
|
Description = "Assigned " + staffMember.Mention + " to ticket."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(feedback);
|
await command.RespondAsync(feedback);
|
||||||
|
|
||||||
if (Config.assignmentNotifications)
|
if (Config.assignmentNotifications)
|
||||||
{
|
{
|
||||||
try
|
try
|
||||||
{
|
{
|
||||||
DiscordEmbed message = new DiscordEmbedBuilder
|
DiscordEmbed message = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "You have been assigned to a support ticket: " + command.Channel.Mention
|
Description = "You have been assigned to a support ticket: " + command.Channel.Mention
|
||||||
};
|
};
|
||||||
await staffMember.SendMessageAsync(message);
|
await staffMember.SendMessageAsync(message);
|
||||||
}
|
}
|
||||||
catch (UnauthorizedException) { }
|
catch (UnauthorizedException) {}
|
||||||
|
|
||||||
}
|
}
|
||||||
|
|
||||||
// Log it if the log channel exists
|
// Log it if the log channel exists
|
||||||
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
||||||
if (logChannel != null)
|
if (logChannel != null)
|
||||||
{
|
{
|
||||||
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = staffMember.Mention + " was assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "."
|
Description = staffMember.Mention + " was assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "."
|
||||||
};
|
};
|
||||||
await logChannel.SendMessageAsync(logMessage);
|
await logChannel.SendMessageAsync(logMessage);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
|
@ -8,92 +8,92 @@ using Microsoft.Extensions.Logging;
|
||||||
|
|
||||||
namespace SupportChild.Commands
|
namespace SupportChild.Commands
|
||||||
{
|
{
|
||||||
public class BlacklistCommand : BaseCommandModule
|
public class BlacklistCommand : BaseCommandModule
|
||||||
{
|
{
|
||||||
[Command("blacklist")]
|
[Command("blacklist")]
|
||||||
[Description("Blacklists a user from opening tickets.")]
|
[Description("Blacklists a user from opening tickets.")]
|
||||||
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
||||||
{
|
{
|
||||||
// Check if the user has permission to use this command.
|
// Check if the user has permission to use this command.
|
||||||
if (!Config.HasPermission(command.Member, "blacklist"))
|
if (!Config.HasPermission(command.Member, "blacklist"))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You do not have permission to use this command."
|
Description = "You do not have permission to use this command."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
command.Client.Logger.Log(LogLevel.Information, "User tried to use the blacklist command but did not have permission.");
|
command.Client.Logger.Log(LogLevel.Information, "User tried to use the blacklist command but did not have permission.");
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
string[] parsedArgs = Utilities.ParseIDs(command.RawArgumentString);
|
string[] parsedArgs = Utilities.ParseIDs(command.RawArgumentString);
|
||||||
foreach (string parsedArg in parsedArgs)
|
foreach (string parsedArg in parsedArgs)
|
||||||
{
|
{
|
||||||
if (ulong.TryParse(parsedArg, out ulong userId))
|
if (ulong.TryParse(parsedArg, out ulong userId))
|
||||||
{
|
{
|
||||||
DiscordUser blacklistedUser = null;
|
DiscordUser blacklistedUser = null;
|
||||||
try
|
try
|
||||||
{
|
{
|
||||||
blacklistedUser = await command.Client.GetUserAsync(userId);
|
blacklistedUser = await command.Client.GetUserAsync(userId);
|
||||||
}
|
}
|
||||||
catch (NotFoundException) { }
|
catch (NotFoundException) { }
|
||||||
|
|
||||||
if (blacklistedUser == null)
|
if (blacklistedUser == null)
|
||||||
{
|
{
|
||||||
DiscordEmbed message = new DiscordEmbedBuilder
|
DiscordEmbed message = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Error: Could not find user."
|
Description = "Error: Could not find user."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(message);
|
await command.RespondAsync(message);
|
||||||
continue;
|
continue;
|
||||||
}
|
}
|
||||||
|
|
||||||
try
|
try
|
||||||
{
|
{
|
||||||
if (!Database.Blacklist(blacklistedUser.Id, command.User.Id))
|
if (!Database.Blacklist(blacklistedUser.Id, command.User.Id))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = blacklistedUser.Mention + " is already blacklisted."
|
Description = blacklistedUser.Mention + " is already blacklisted."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
continue;
|
continue;
|
||||||
}
|
}
|
||||||
|
|
||||||
DiscordEmbed message = new DiscordEmbedBuilder
|
DiscordEmbed message = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "Blacklisted " + blacklistedUser.Mention + "."
|
Description = "Blacklisted " + blacklistedUser.Mention + "."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(message);
|
await command.RespondAsync(message);
|
||||||
|
|
||||||
// Log it if the log channel exists
|
// Log it if the log channel exists
|
||||||
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
||||||
if (logChannel != null)
|
if (logChannel != null)
|
||||||
{
|
{
|
||||||
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = blacklistedUser.Mention + " was blacklisted from opening tickets by " + command.Member.Mention + "."
|
Description = blacklistedUser.Mention + " was blacklisted from opening tickets by " + command.Member.Mention + "."
|
||||||
};
|
};
|
||||||
await logChannel.SendMessageAsync(logMessage);
|
await logChannel.SendMessageAsync(logMessage);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
catch (Exception)
|
catch (Exception)
|
||||||
{
|
{
|
||||||
DiscordEmbed message = new DiscordEmbedBuilder
|
DiscordEmbed message = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Error occured while blacklisting " + blacklistedUser.Mention + "."
|
Description = "Error occured while blacklisting " + blacklistedUser.Mention + "."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(message);
|
await command.RespondAsync(message);
|
||||||
throw;
|
throw;
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
|
@ -10,109 +10,109 @@ using Microsoft.Extensions.Logging;
|
||||||
|
|
||||||
namespace SupportChild.Commands
|
namespace SupportChild.Commands
|
||||||
{
|
{
|
||||||
public class CloseCommand : BaseCommandModule
|
public class CloseCommand : BaseCommandModule
|
||||||
{
|
{
|
||||||
[Command("close")]
|
[Command("close")]
|
||||||
[Cooldown(1, 5, CooldownBucketType.User)]
|
[Cooldown(1, 5, CooldownBucketType.User)]
|
||||||
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
||||||
{
|
{
|
||||||
// Check if the user has permission to use this command.
|
// Check if the user has permission to use this command.
|
||||||
if (!Config.HasPermission(command.Member, "close"))
|
if (!Config.HasPermission(command.Member, "close"))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You do not have permission to use this command."
|
Description = "You do not have permission to use this command."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
command.Client.Logger.Log(LogLevel.Information, "User tried to use the close command but did not have permission.");
|
command.Client.Logger.Log(LogLevel.Information, "User tried to use the close command but did not have permission.");
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
ulong channelID = command.Channel.Id;
|
ulong channelID = command.Channel.Id;
|
||||||
string channelName = command.Channel.Name;
|
string channelName = command.Channel.Name;
|
||||||
|
|
||||||
// Check if ticket exists in the database
|
// Check if ticket exists in the database
|
||||||
if (!Database.TryGetOpenTicket(channelID, out Database.Ticket ticket))
|
if (!Database.TryGetOpenTicket(channelID, out Database.Ticket ticket))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "This channel is not a ticket."
|
Description = "This channel is not a ticket."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
// Build transcript
|
// Build transcript
|
||||||
try
|
try
|
||||||
{
|
{
|
||||||
await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id);
|
await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id);
|
||||||
}
|
}
|
||||||
catch (Exception)
|
catch (Exception)
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "ERROR: Could not save transcript file. Aborting..."
|
Description = "ERROR: Could not save transcript file. Aborting..."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
throw;
|
throw;
|
||||||
}
|
}
|
||||||
|
|
||||||
// Log it if the log channel exists
|
// Log it if the log channel exists
|
||||||
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
||||||
if (logChannel != null)
|
if (logChannel != null)
|
||||||
{
|
{
|
||||||
DiscordEmbed embed = new DiscordEmbedBuilder
|
DiscordEmbed embed = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "Ticket " + ticket.id.ToString("00000") + " closed by " + command.Member.Mention + ".\n",
|
Description = "Ticket " + ticket.id.ToString("00000") + " closed by " + command.Member.Mention + ".\n",
|
||||||
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + channelName }
|
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + channelName }
|
||||||
};
|
};
|
||||||
|
|
||||||
using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
|
using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
|
||||||
{
|
{
|
||||||
DiscordMessageBuilder message = new DiscordMessageBuilder();
|
DiscordMessageBuilder message = new DiscordMessageBuilder();
|
||||||
message.WithEmbed(embed);
|
message.WithEmbed(embed);
|
||||||
message.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
|
message.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
|
||||||
|
|
||||||
await logChannel.SendMessageAsync(message);
|
await logChannel.SendMessageAsync(message);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
if (Config.closingNotifications)
|
if (Config.closingNotifications)
|
||||||
{
|
{
|
||||||
DiscordEmbed embed = new DiscordEmbedBuilder
|
DiscordEmbed embed = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "Ticket " + ticket.id.ToString("00000") + " which you opened has now been closed, check the transcript for more info.\n",
|
Description = "Ticket " + ticket.id.ToString("00000") + " which you opened has now been closed, check the transcript for more info.\n",
|
||||||
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + channelName }
|
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + channelName }
|
||||||
};
|
};
|
||||||
|
|
||||||
try
|
try
|
||||||
{
|
{
|
||||||
DiscordMember staffMember = await command.Guild.GetMemberAsync(ticket.creatorID);
|
DiscordMember staffMember = await command.Guild.GetMemberAsync(ticket.creatorID);
|
||||||
|
|
||||||
using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
|
using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
|
||||||
{
|
{
|
||||||
DiscordMessageBuilder message = new DiscordMessageBuilder();
|
DiscordMessageBuilder message = new DiscordMessageBuilder();
|
||||||
message.WithEmbed(embed);
|
message.WithEmbed(embed);
|
||||||
message.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
|
message.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
|
||||||
|
|
||||||
await staffMember.SendMessageAsync(message);
|
await staffMember.SendMessageAsync(message);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
catch (NotFoundException) { }
|
catch (NotFoundException) { }
|
||||||
catch (UnauthorizedException) { }
|
catch (UnauthorizedException) { }
|
||||||
}
|
}
|
||||||
|
|
||||||
Database.ArchiveTicket(ticket);
|
Database.ArchiveTicket(ticket);
|
||||||
|
|
||||||
// Delete the channel and database entry
|
// Delete the channel and database entry
|
||||||
await command.Channel.DeleteAsync("Ticket closed.");
|
await command.Channel.DeleteAsync("Ticket closed.");
|
||||||
|
|
||||||
Database.DeleteOpenTicket(ticket.id);
|
Database.DeleteOpenTicket(ticket.id);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
|
@ -8,69 +8,69 @@ using Microsoft.Extensions.Logging;
|
||||||
|
|
||||||
namespace SupportChild.Commands
|
namespace SupportChild.Commands
|
||||||
{
|
{
|
||||||
public class ListAssignedCommand : BaseCommandModule
|
public class ListAssignedCommand : BaseCommandModule
|
||||||
{
|
{
|
||||||
[Command("listassigned")]
|
[Command("listassigned")]
|
||||||
[Aliases("la")]
|
[Aliases("la")]
|
||||||
[Cooldown(1, 5, CooldownBucketType.User)]
|
[Cooldown(1, 5, CooldownBucketType.User)]
|
||||||
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
||||||
{
|
{
|
||||||
// Check if the user has permission to use this command.
|
// Check if the user has permission to use this command.
|
||||||
if (!Config.HasPermission(command.Member, "listassigned"))
|
if (!Config.HasPermission(command.Member, "listassigned"))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You do not have permission to use this command."
|
Description = "You do not have permission to use this command."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
command.Client.Logger.Log(LogLevel.Information, "User tried to use the listassigned command but did not have permission.");
|
command.Client.Logger.Log(LogLevel.Information, "User tried to use the listassigned command but did not have permission.");
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
ulong staffID;
|
ulong staffID;
|
||||||
string[] parsedIDs = Utilities.ParseIDs(command.RawArgumentString);
|
string[] parsedIDs = Utilities.ParseIDs(command.RawArgumentString);
|
||||||
|
|
||||||
if (!parsedIDs.Any())
|
if (!parsedIDs.Any())
|
||||||
{
|
{
|
||||||
staffID = command.Member.Id;
|
staffID = command.Member.Id;
|
||||||
}
|
}
|
||||||
else if (!ulong.TryParse(parsedIDs[0], out staffID))
|
else if (!ulong.TryParse(parsedIDs[0], out staffID))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Invalid ID/Mention. (Could not convert to numerical)"
|
Description = "Invalid ID/Mention. (Could not convert to numerical)"
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
if (!Database.TryGetAssignedTickets(staffID, out List<Database.Ticket> assignedTickets))
|
if (!Database.TryGetAssignedTickets(staffID, out List<Database.Ticket> assignedTickets))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder()
|
DiscordEmbed error = new DiscordEmbedBuilder()
|
||||||
.WithColor(DiscordColor.Red)
|
.WithColor(DiscordColor.Red)
|
||||||
.WithDescription("User does not have any assigned tickets.");
|
.WithDescription("User does not have any assigned tickets.");
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
List<string> listItems = new List<string>();
|
List<string> listItems = new List<string>();
|
||||||
foreach (Database.Ticket ticket in assignedTickets)
|
foreach (Database.Ticket ticket in assignedTickets)
|
||||||
{
|
{
|
||||||
listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
|
listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
|
||||||
}
|
}
|
||||||
|
|
||||||
LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
|
LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
|
||||||
foreach (string message in messages)
|
foreach (string message in messages)
|
||||||
{
|
{
|
||||||
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
|
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
|
||||||
.WithTitle("Assigned tickets: ")
|
.WithTitle("Assigned tickets: ")
|
||||||
.WithColor(DiscordColor.Green)
|
.WithColor(DiscordColor.Green)
|
||||||
.WithDescription(message);
|
.WithDescription(message);
|
||||||
await command.RespondAsync(channelInfo);
|
await command.RespondAsync(channelInfo);
|
||||||
}
|
}
|
||||||
|
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
|
@ -8,94 +8,94 @@ using Microsoft.Extensions.Logging;
|
||||||
|
|
||||||
namespace SupportChild.Commands
|
namespace SupportChild.Commands
|
||||||
{
|
{
|
||||||
public class ListCommand : BaseCommandModule
|
public class ListCommand : BaseCommandModule
|
||||||
{
|
{
|
||||||
[Command("list")]
|
[Command("list")]
|
||||||
[Cooldown(1, 5, CooldownBucketType.User)]
|
[Cooldown(1, 5, CooldownBucketType.User)]
|
||||||
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
||||||
{
|
{
|
||||||
// Check if the user has permission to use this command.
|
// Check if the user has permission to use this command.
|
||||||
if (!Config.HasPermission(command.Member, "list"))
|
if (!Config.HasPermission(command.Member, "list"))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You do not have permission to use this command."
|
Description = "You do not have permission to use this command."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
command.Client.Logger.Log(LogLevel.Information, "User tried to use the list command but did not have permission.");
|
command.Client.Logger.Log(LogLevel.Information, "User tried to use the list command but did not have permission.");
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
ulong userID;
|
ulong userID;
|
||||||
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
|
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
|
||||||
|
|
||||||
if (!parsedMessage.Any())
|
if (!parsedMessage.Any())
|
||||||
{
|
{
|
||||||
userID = command.Member.Id;
|
userID = command.Member.Id;
|
||||||
}
|
}
|
||||||
else if (!ulong.TryParse(parsedMessage[0], out userID))
|
else if (!ulong.TryParse(parsedMessage[0], out userID))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Invalid ID/Mention. (Could not convert to numerical)"
|
Description = "Invalid ID/Mention. (Could not convert to numerical)"
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
if (Database.TryGetOpenTickets(userID, out List<Database.Ticket> openTickets))
|
if (Database.TryGetOpenTickets(userID, out List<Database.Ticket> openTickets))
|
||||||
{
|
{
|
||||||
List<string> listItems = new List<string>();
|
List<string> listItems = new List<string>();
|
||||||
foreach (Database.Ticket ticket in openTickets)
|
foreach (Database.Ticket ticket in openTickets)
|
||||||
{
|
{
|
||||||
listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + ">\n");
|
listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + ">\n");
|
||||||
}
|
}
|
||||||
|
|
||||||
LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
|
LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
|
||||||
foreach (string message in messages)
|
foreach (string message in messages)
|
||||||
{
|
{
|
||||||
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
|
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
|
||||||
.WithTitle("Open tickets: ")
|
.WithTitle("Open tickets: ")
|
||||||
.WithColor(DiscordColor.Green)
|
.WithColor(DiscordColor.Green)
|
||||||
.WithDescription(message);
|
.WithDescription(message);
|
||||||
await command.RespondAsync(channelInfo);
|
await command.RespondAsync(channelInfo);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
|
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
|
||||||
.WithColor(DiscordColor.Green)
|
.WithColor(DiscordColor.Green)
|
||||||
.WithDescription("User does not have any open tickets.");
|
.WithDescription("User does not have any open tickets.");
|
||||||
await command.RespondAsync(channelInfo);
|
await command.RespondAsync(channelInfo);
|
||||||
}
|
}
|
||||||
|
|
||||||
if (Database.TryGetClosedTickets(userID, out List<Database.Ticket> closedTickets))
|
if (Database.TryGetClosedTickets(userID, out List<Database.Ticket> closedTickets))
|
||||||
{
|
{
|
||||||
List<string> listItems = new List<string>();
|
List<string> listItems = new List<string>();
|
||||||
foreach (Database.Ticket ticket in closedTickets)
|
foreach (Database.Ticket ticket in closedTickets)
|
||||||
{
|
{
|
||||||
listItems.Add("**" + ticket.FormattedCreatedTime() + ":** Ticket " + ticket.id.ToString("00000") + "\n");
|
listItems.Add("**" + ticket.FormattedCreatedTime() + ":** Ticket " + ticket.id.ToString("00000") + "\n");
|
||||||
}
|
}
|
||||||
|
|
||||||
LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
|
LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
|
||||||
foreach (string message in messages)
|
foreach (string message in messages)
|
||||||
{
|
{
|
||||||
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
|
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
|
||||||
.WithTitle("Closed tickets: ")
|
.WithTitle("Closed tickets: ")
|
||||||
.WithColor(DiscordColor.Red)
|
.WithColor(DiscordColor.Red)
|
||||||
.WithDescription(message);
|
.WithDescription(message);
|
||||||
await command.RespondAsync(channelInfo);
|
await command.RespondAsync(channelInfo);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
|
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
|
||||||
.WithColor(DiscordColor.Red)
|
.WithColor(DiscordColor.Red)
|
||||||
.WithDescription("User does not have any closed tickets.");
|
.WithDescription("User does not have any closed tickets.");
|
||||||
await command.RespondAsync(channelInfo);
|
await command.RespondAsync(channelInfo);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
|
@ -7,65 +7,65 @@ using Microsoft.Extensions.Logging;
|
||||||
|
|
||||||
namespace SupportChild.Commands
|
namespace SupportChild.Commands
|
||||||
{
|
{
|
||||||
public class ListOldestCommand : BaseCommandModule
|
public class ListOldestCommand : BaseCommandModule
|
||||||
{
|
{
|
||||||
[Command("listoldest")]
|
[Command("listoldest")]
|
||||||
[Aliases("lo")]
|
[Aliases("lo")]
|
||||||
[Cooldown(1, 5, CooldownBucketType.User)]
|
[Cooldown(1, 5, CooldownBucketType.User)]
|
||||||
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
||||||
{
|
{
|
||||||
// Check if the user has permission to use this command.
|
// Check if the user has permission to use this command.
|
||||||
if (!Config.HasPermission(command.Member, "listoldest"))
|
if (!Config.HasPermission(command.Member, "listoldest"))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You do not have permission to use this command."
|
Description = "You do not have permission to use this command."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
command.Client.Logger.Log(LogLevel.Information, "User tried to use the listoldest command but did not have permission.");
|
command.Client.Logger.Log(LogLevel.Information, "User tried to use the listoldest command but did not have permission.");
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
int listLimit = 20;
|
int listLimit = 20;
|
||||||
if (!string.IsNullOrEmpty(command.RawArgumentString?.Trim() ?? ""))
|
if (!string.IsNullOrEmpty(command.RawArgumentString?.Trim() ?? ""))
|
||||||
{
|
{
|
||||||
if (!int.TryParse(command.RawArgumentString?.Trim(), out listLimit) || listLimit < 5 || listLimit > 100)
|
if (!int.TryParse(command.RawArgumentString?.Trim(), out listLimit) || listLimit < 5 || listLimit > 100)
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Invalid list amount. (Must be an integer between 5 and 100)"
|
Description = "Invalid list amount. (Must be integer between 5 and 100)"
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
if (!Database.TryGetOldestTickets(command.Member.Id, out List<Database.Ticket> openTickets, listLimit))
|
if (!Database.TryGetOldestTickets(command.Member.Id, out List<Database.Ticket> openTickets, listLimit))
|
||||||
{
|
{
|
||||||
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
|
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
|
||||||
.WithColor(DiscordColor.Red)
|
.WithColor(DiscordColor.Red)
|
||||||
.WithDescription("Could not fetch any open tickets.");
|
.WithDescription("Could not fetch any open tickets.");
|
||||||
await command.RespondAsync(channelInfo);
|
await command.RespondAsync(channelInfo);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
List<string> listItems = new List<string>();
|
List<string> listItems = new List<string>();
|
||||||
foreach (Database.Ticket ticket in openTickets)
|
foreach (Database.Ticket ticket in openTickets)
|
||||||
{
|
{
|
||||||
listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
|
listItems.Add("**" + ticket.FormattedCreatedTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
|
||||||
}
|
}
|
||||||
|
|
||||||
LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
|
LinkedList<string> messages = Utilities.ParseListIntoMessages(listItems);
|
||||||
foreach (string message in messages)
|
foreach (string message in messages)
|
||||||
{
|
{
|
||||||
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
|
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
|
||||||
.WithTitle("The " + openTickets.Count + " oldest open tickets: ")
|
.WithTitle("The " + openTickets.Count + " oldest open tickets: ")
|
||||||
.WithColor(DiscordColor.Green)
|
.WithColor(DiscordColor.Green)
|
||||||
.WithDescription(message?.Trim());
|
.WithDescription(message?.Trim());
|
||||||
await command.RespondAsync(channelInfo);
|
await command.RespondAsync(channelInfo);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
|
@ -10,95 +10,95 @@ using Microsoft.Extensions.Logging;
|
||||||
|
|
||||||
namespace SupportChild.Commands
|
namespace SupportChild.Commands
|
||||||
{
|
{
|
||||||
public class MoveCommand : BaseCommandModule
|
public class MoveCommand : BaseCommandModule
|
||||||
{
|
{
|
||||||
[Command("move")]
|
[Command("move")]
|
||||||
[Description("Moves a ticket to another category.")]
|
[Description("Moves a ticket to another category.")]
|
||||||
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
||||||
{
|
{
|
||||||
// Check if the user has permission to use this command.
|
// Check if the user has permission to use this command.
|
||||||
if (!Config.HasPermission(command.Member, "move"))
|
if (!Config.HasPermission(command.Member, "move"))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You do not have permission to use this command."
|
Description = "You do not have permission to use this command."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
command.Client.Logger.Log(LogLevel.Information, "User tried to use the move command but did not have permission.");
|
command.Client.Logger.Log(LogLevel.Information, "User tried to use the move command but did not have permission.");
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
// Check if ticket exists in the database
|
// Check if ticket exists in the database
|
||||||
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
|
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "This channel is not a ticket."
|
Description = "This channel is not a ticket."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
if (string.IsNullOrEmpty(command.RawArgumentString))
|
if (string.IsNullOrEmpty(command.RawArgumentString))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Error: No category provided."
|
Description = "Error: No category provided."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
IReadOnlyList<DiscordChannel> channels = await command.Guild.GetChannelsAsync();
|
IReadOnlyList<DiscordChannel> channels = await command.Guild.GetChannelsAsync();
|
||||||
IEnumerable<DiscordChannel> categories = channels.Where(x => x.IsCategory);
|
IEnumerable<DiscordChannel> categories = channels.Where(x => x.IsCategory);
|
||||||
DiscordChannel category = categories.FirstOrDefault(x => x.Name.StartsWith(command.RawArgumentString.Trim(), StringComparison.OrdinalIgnoreCase));
|
DiscordChannel category = categories.FirstOrDefault(x => x.Name.StartsWith(command.RawArgumentString.Trim(), StringComparison.OrdinalIgnoreCase));
|
||||||
|
|
||||||
if (category == null)
|
if (category == null)
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Error: Could not find a category by that name."
|
Description = "Error: Could not find a category by that name."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
if (command.Channel.Id == category.Id)
|
if (command.Channel.Id == category.Id)
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Error: The ticket is already in that category."
|
Description = "Error: The ticket is already in that category."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
try
|
try
|
||||||
{
|
{
|
||||||
await command.Channel.ModifyAsync(modifiedAttributes => modifiedAttributes.Parent = category);
|
await command.Channel.ModifyAsync(modifiedAttributes => modifiedAttributes.Parent = category);
|
||||||
}
|
}
|
||||||
catch (UnauthorizedException)
|
catch (UnauthorizedException)
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Error: Not authorized to move this ticket to that category."
|
Description = "Error: Not authorized to move this ticket to that category."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
DiscordEmbed feedback = new DiscordEmbedBuilder
|
DiscordEmbed feedback = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "Ticket was moved to " + category.Mention
|
Description = "Ticket was moved to " + category.Mention
|
||||||
};
|
};
|
||||||
await command.RespondAsync(feedback);
|
await command.RespondAsync(feedback);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
|
@ -9,142 +9,142 @@ using Microsoft.Extensions.Logging;
|
||||||
|
|
||||||
namespace SupportChild.Commands
|
namespace SupportChild.Commands
|
||||||
{
|
{
|
||||||
public class NewCommand : BaseCommandModule
|
public class NewCommand : BaseCommandModule
|
||||||
{
|
{
|
||||||
[Command("new")]
|
[Command("new")]
|
||||||
[Cooldown(1, 5, CooldownBucketType.User)]
|
[Cooldown(1, 5, CooldownBucketType.User)]
|
||||||
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
||||||
{
|
{
|
||||||
// Check if the user has permission to use this command.
|
// Check if the user has permission to use this command.
|
||||||
if (!Config.HasPermission(command.Member, "new"))
|
if (!Config.HasPermission(command.Member, "new"))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You do not have permission to use this command."
|
Description = "You do not have permission to use this command."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
command.Client.Logger.Log(LogLevel.Information, "User tried to use the new command but did not have permission.");
|
command.Client.Logger.Log(LogLevel.Information, "User tried to use the new command but did not have permission.");
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
// Check if user is blacklisted
|
// Check if user is blacklisted
|
||||||
if (Database.IsBlacklisted(command.User.Id))
|
if (Database.IsBlacklisted(command.User.Id))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You are banned from opening tickets."
|
Description = "You are banned from opening tickets."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
if (Database.IsOpenTicket(command.Channel.Id))
|
if (Database.IsOpenTicket(command.Channel.Id))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You cannot use this command in a ticket channel."
|
Description = "You cannot use this command in a ticket channel."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
DiscordChannel category = command.Guild.GetChannel(Config.ticketCategory);
|
DiscordChannel category = command.Guild.GetChannel(Config.ticketCategory);
|
||||||
DiscordChannel ticketChannel;
|
DiscordChannel ticketChannel;
|
||||||
|
|
||||||
try
|
try
|
||||||
{
|
{
|
||||||
ticketChannel = await command.Guild.CreateChannelAsync("ticket", ChannelType.Text, category);
|
ticketChannel = await command.Guild.CreateChannelAsync("ticket", ChannelType.Text, category);
|
||||||
}
|
}
|
||||||
catch (Exception)
|
catch (Exception)
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Error occured while creating ticket, " + command.Member.Mention +
|
Description = "Error occured while creating ticket, " + command.Member.Mention +
|
||||||
"!\nIs the channel limit reached in the server or ticket category?"
|
"!\nIs the channel limit reached in the server or ticket category?"
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
if (ticketChannel == null)
|
if (ticketChannel == null)
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Error occured while creating ticket, " + command.Member.Mention +
|
Description = "Error occured while creating ticket, " + command.Member.Mention +
|
||||||
"!\nIs the channel limit reached in the server or ticket category?"
|
"!\nIs the channel limit reached in the server or ticket category?"
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
ulong staffID = 0;
|
ulong staffID = 0;
|
||||||
if (Config.randomAssignment)
|
if (Config.randomAssignment)
|
||||||
{
|
{
|
||||||
staffID = Database.GetRandomActiveStaff(0)?.userID ?? 0;
|
staffID = Database.GetRandomActiveStaff(0)?.userID ?? 0;
|
||||||
}
|
}
|
||||||
|
|
||||||
long id = Database.NewTicket(command.Member.Id, staffID, ticketChannel.Id);
|
long id = Database.NewTicket(command.Member.Id, staffID, ticketChannel.Id);
|
||||||
string ticketID = id.ToString("00000");
|
string ticketID = id.ToString("00000");
|
||||||
await ticketChannel.ModifyAsync(modifiedAttributes => modifiedAttributes.Name = "ticket-" + ticketID);
|
await ticketChannel.ModifyAsync(modifiedAttributes => modifiedAttributes.Name = "ticket-" + ticketID);
|
||||||
await ticketChannel.AddOverwriteAsync(command.Member, Permissions.AccessChannels, Permissions.None);
|
await ticketChannel.AddOverwriteAsync(command.Member, Permissions.AccessChannels, Permissions.None);
|
||||||
|
|
||||||
await ticketChannel.SendMessageAsync("Hello, " + command.Member.Mention + "!\n" + Config.welcomeMessage);
|
await ticketChannel.SendMessageAsync("Hello, " + command.Member.Mention + "!\n" + Config.welcomeMessage);
|
||||||
|
|
||||||
// Refreshes the channel as changes were made to it above
|
// Refreshes the channel as changes were made to it above
|
||||||
ticketChannel = command.Guild.GetChannel(ticketChannel.Id);
|
ticketChannel = command.Guild.GetChannel(ticketChannel.Id);
|
||||||
|
|
||||||
if (staffID != 0)
|
if (staffID != 0)
|
||||||
{
|
{
|
||||||
DiscordEmbed assignmentMessage = new DiscordEmbedBuilder
|
DiscordEmbed assignmentMessage = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "Ticket was randomly assigned to <@" + staffID + ">."
|
Description = "Ticket was randomly assigned to <@" + staffID + ">."
|
||||||
};
|
};
|
||||||
await ticketChannel.SendMessageAsync(assignmentMessage);
|
await ticketChannel.SendMessageAsync(assignmentMessage);
|
||||||
|
|
||||||
if (Config.assignmentNotifications)
|
if (Config.assignmentNotifications)
|
||||||
{
|
{
|
||||||
DiscordEmbed message = new DiscordEmbedBuilder
|
DiscordEmbed message = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "You have been randomly assigned to a newly opened support ticket: " +
|
Description = "You have been randomly assigned to a newly opened support ticket: " +
|
||||||
ticketChannel.Mention
|
ticketChannel.Mention
|
||||||
};
|
};
|
||||||
|
|
||||||
try
|
try
|
||||||
{
|
{
|
||||||
DiscordMember staffMember = await command.Guild.GetMemberAsync(staffID);
|
DiscordMember staffMember = await command.Guild.GetMemberAsync(staffID);
|
||||||
await staffMember.SendMessageAsync(message);
|
await staffMember.SendMessageAsync(message);
|
||||||
}
|
}
|
||||||
catch (NotFoundException) { }
|
catch (NotFoundException) {}
|
||||||
catch (UnauthorizedException) { }
|
catch (UnauthorizedException) {}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
DiscordEmbed response = new DiscordEmbedBuilder
|
DiscordEmbed response = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "Ticket opened, " + command.Member.Mention + "!\n" + ticketChannel.Mention
|
Description = "Ticket opened, " + command.Member.Mention + "!\n" + ticketChannel.Mention
|
||||||
};
|
};
|
||||||
await command.RespondAsync(response);
|
await command.RespondAsync(response);
|
||||||
|
|
||||||
// Log it if the log channel exists
|
// Log it if the log channel exists
|
||||||
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
||||||
if (logChannel != null)
|
if (logChannel != null)
|
||||||
{
|
{
|
||||||
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "Ticket " + ticketChannel.Mention + " opened by " + command.Member.Mention + ".\n",
|
Description = "Ticket " + ticketChannel.Mention + " opened by " + command.Member.Mention + ".\n",
|
||||||
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = "Ticket " + ticketID }
|
Footer = new DiscordEmbedBuilder.EmbedFooter {Text = "Ticket " + ticketID}
|
||||||
};
|
};
|
||||||
await logChannel.SendMessageAsync(logMessage);
|
await logChannel.SendMessageAsync(logMessage);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
|
@ -10,173 +10,173 @@ using Microsoft.Extensions.Logging;
|
||||||
|
|
||||||
namespace SupportChild.Commands
|
namespace SupportChild.Commands
|
||||||
{
|
{
|
||||||
public class RandomAssignCommand : BaseCommandModule
|
public class RandomAssignCommand : BaseCommandModule
|
||||||
{
|
{
|
||||||
[Command("rassign")]
|
[Command("rassign")]
|
||||||
[Description("Randomly assigns a staff member to a ticket.")]
|
[Description("Randomly assigns a staff member to a ticket.")]
|
||||||
public async Task OnExecute(CommandContext command, [RemainingText] string commandArguments)
|
public async Task OnExecute(CommandContext command, [RemainingText] string commandArguments)
|
||||||
{
|
{
|
||||||
// Check if the user has permission to use this command.
|
// Check if the user has permission to use this command.
|
||||||
if (!Config.HasPermission(command.Member, "rassign"))
|
if (!Config.HasPermission(command.Member, "rassign"))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You do not have permission to use this command."
|
Description = "You do not have permission to use this command."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
command.Client.Logger.Log(LogLevel.Information, "User tried to use the rassign command but did not have permission.");
|
command.Client.Logger.Log(LogLevel.Information, "User tried to use the rassign command but did not have permission.");
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
// Check if ticket exists in the database
|
// Check if ticket exists in the database
|
||||||
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
|
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "This channel is not a ticket."
|
Description = "This channel is not a ticket."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
// Get a random staff member who is verified to have the correct role if applicable
|
// Get a random staff member who is verified to have the correct role if applicable
|
||||||
DiscordMember staffMember = await GetRandomVerifiedStaffMember(command, ticket);
|
DiscordMember staffMember = await GetRandomVerifiedStaffMember(command, ticket);
|
||||||
if (staffMember == null)
|
if (staffMember == null)
|
||||||
{
|
{
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
// Attempt to assign the staff member to the ticket
|
// Attempt to assign the staff member to the ticket
|
||||||
if (!Database.AssignStaff(ticket, staffMember.Id))
|
if (!Database.AssignStaff(ticket, staffMember.Id))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Error: Failed to assign " + staffMember.Mention + " to ticket."
|
Description = "Error: Failed to assign " + staffMember.Mention + " to ticket."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
// Respond that the command was successful
|
// Respond that the command was successful
|
||||||
DiscordEmbed feedback = new DiscordEmbedBuilder
|
DiscordEmbed feedback = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "Randomly assigned " + staffMember.Mention + " to ticket."
|
Description = "Randomly assigned " + staffMember.Mention + " to ticket."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(feedback);
|
await command.RespondAsync(feedback);
|
||||||
|
|
||||||
// Send a notification to the staff member if applicable
|
// Send a notification to the staff member if applicable
|
||||||
if (Config.assignmentNotifications)
|
if (Config.assignmentNotifications)
|
||||||
{
|
{
|
||||||
try
|
try
|
||||||
{
|
{
|
||||||
DiscordEmbed message = new DiscordEmbedBuilder
|
DiscordEmbed message = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "You have been randomly assigned to a support ticket: " + command.Channel.Mention
|
Description = "You have been randomly assigned to a support ticket: " + command.Channel.Mention
|
||||||
};
|
};
|
||||||
await staffMember.SendMessageAsync(message);
|
await staffMember.SendMessageAsync(message);
|
||||||
}
|
}
|
||||||
catch (UnauthorizedException) { }
|
catch (UnauthorizedException) {}
|
||||||
}
|
}
|
||||||
|
|
||||||
// Log it if the log channel exists
|
// Log it if the log channel exists
|
||||||
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
||||||
if (logChannel != null)
|
if (logChannel != null)
|
||||||
{
|
{
|
||||||
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = staffMember.Mention + " was assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "."
|
Description = staffMember.Mention + " was assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "."
|
||||||
};
|
};
|
||||||
await logChannel.SendMessageAsync(logMessage);
|
await logChannel.SendMessageAsync(logMessage);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
private async Task<DiscordMember> GetRandomVerifiedStaffMember(CommandContext command, Database.Ticket ticket)
|
private async Task<DiscordMember> GetRandomVerifiedStaffMember(CommandContext command, Database.Ticket ticket)
|
||||||
{
|
{
|
||||||
if (command.RawArguments.Any()) // An argument was provided, check if this can be parsed into a role
|
if (command.RawArguments.Any()) // An argument was provided, check if this can be parsed into a role
|
||||||
{
|
{
|
||||||
ulong roleID = 0;
|
ulong roleID = 0;
|
||||||
|
|
||||||
// Try to parse either discord mention or ID
|
// Try to parse either discord mention or ID
|
||||||
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
|
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
|
||||||
if (!ulong.TryParse(parsedMessage[0], out roleID))
|
if (!ulong.TryParse(parsedMessage[0], out roleID))
|
||||||
{
|
{
|
||||||
// Try to find role by name
|
// Try to find role by name
|
||||||
roleID = Utilities.GetRoleByName(command.Guild, command.RawArgumentString)?.Id ?? 0;
|
roleID = Utilities.GetRoleByName(command.Guild, command.RawArgumentString)?.Id ?? 0;
|
||||||
}
|
}
|
||||||
|
|
||||||
// Check if a role was found
|
// Check if a role was found
|
||||||
if (roleID == 0)
|
if (roleID == 0)
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Could not find a role by that name/ID."
|
Description = "Could not find a role by that name/ID."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return null;
|
return null;
|
||||||
}
|
}
|
||||||
|
|
||||||
// Check if role rassign should override staff's active status
|
// Check if role rassign should override staff's active status
|
||||||
List<Database.StaffMember> staffMembers = Config.randomAssignRoleOverride
|
List<Database.StaffMember> staffMembers = Config.randomAssignRoleOverride
|
||||||
? Database.GetAllStaff(ticket.assignedStaffID)
|
? Database.GetAllStaff(ticket.assignedStaffID)
|
||||||
: Database.GetActiveStaff(ticket.assignedStaffID);
|
: Database.GetActiveStaff(ticket.assignedStaffID);
|
||||||
|
|
||||||
// Randomize the list before checking for roles in order to reduce number of API calls
|
// Randomize the list before checking for roles in order to reduce number of API calls
|
||||||
staffMembers = Utilities.RandomizeList(staffMembers);
|
staffMembers = Utilities.RandomizeList(staffMembers);
|
||||||
|
|
||||||
// Get the first staff member that has the role
|
// Get the first staff member that has the role
|
||||||
foreach (Database.StaffMember sm in staffMembers)
|
foreach (Database.StaffMember sm in staffMembers)
|
||||||
{
|
{
|
||||||
try
|
try
|
||||||
{
|
{
|
||||||
DiscordMember verifiedMember = await command.Guild.GetMemberAsync(sm.userID);
|
DiscordMember verifiedMember = await command.Guild.GetMemberAsync(sm.userID);
|
||||||
if (verifiedMember?.Roles?.Any(role => role.Id == roleID) ?? false)
|
if (verifiedMember?.Roles?.Any(role => role.Id == roleID) ?? false)
|
||||||
{
|
{
|
||||||
return verifiedMember;
|
return verifiedMember;
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
catch (Exception e)
|
catch (Exception e)
|
||||||
{
|
{
|
||||||
command.Client.Logger.Log(LogLevel.Information, e, "Error occured trying to find a staff member in the rassign command.");
|
command.Client.Logger.Log(LogLevel.Information, e, "Error occured trying to find a staff member in the rassign command.");
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else // No role was specified, any active staff will be picked
|
else // No role was specified, any active staff will be picked
|
||||||
{
|
{
|
||||||
Database.StaffMember staffEntry = Database.GetRandomActiveStaff(ticket.assignedStaffID);
|
Database.StaffMember staffEntry = Database.GetRandomActiveStaff(ticket.assignedStaffID);
|
||||||
if (staffEntry == null)
|
if (staffEntry == null)
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Error: There are no other staff members to choose from."
|
Description = "Error: There are no other staff members to choose from."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return null;
|
return null;
|
||||||
}
|
}
|
||||||
|
|
||||||
// Get the staff member from discord
|
// Get the staff member from discord
|
||||||
try
|
try
|
||||||
{
|
{
|
||||||
return await command.Guild.GetMemberAsync(staffEntry.userID);
|
return await command.Guild.GetMemberAsync(staffEntry.userID);
|
||||||
}
|
}
|
||||||
catch (NotFoundException) { }
|
catch (NotFoundException) { }
|
||||||
}
|
}
|
||||||
|
|
||||||
// Send a more generic error if we get to this point and still haven't found the staff member
|
// Send a more generic error if we get to this point and still haven't found the staff member
|
||||||
DiscordEmbed err = new DiscordEmbedBuilder
|
DiscordEmbed err = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Error: Could not find an applicable staff member."
|
Description = "Error: Could not find an applicable staff member."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(err);
|
await command.RespondAsync(err);
|
||||||
return null;
|
return null;
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
|
@ -40,7 +40,7 @@ namespace SupportChild.Commands
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
if (Database.RemoveMessage(identifier))
|
if(Database.RemoveMessage(identifier))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
|
|
|
@ -9,96 +9,96 @@ using MySql.Data.MySqlClient;
|
||||||
|
|
||||||
namespace SupportChild.Commands
|
namespace SupportChild.Commands
|
||||||
{
|
{
|
||||||
public class RemoveStaffCommand : BaseCommandModule
|
public class RemoveStaffCommand : BaseCommandModule
|
||||||
{
|
{
|
||||||
[Command("removestaff")]
|
[Command("removestaff")]
|
||||||
[Cooldown(1, 5, CooldownBucketType.User)]
|
[Cooldown(1, 5, CooldownBucketType.User)]
|
||||||
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
||||||
{
|
{
|
||||||
// Check if the user has permission to use this command.
|
// Check if the user has permission to use this command.
|
||||||
if (!Config.HasPermission(command.Member, "removestaff"))
|
if (!Config.HasPermission(command.Member, "removestaff"))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You do not have permission to use this command."
|
Description = "You do not have permission to use this command."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
command.Client.Logger.Log(LogLevel.Information, "User tried to use the removestaff command but did not have permission.");
|
command.Client.Logger.Log(LogLevel.Information, "User tried to use the removestaff command but did not have permission.");
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
ulong userID;
|
ulong userID;
|
||||||
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
|
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
|
||||||
|
|
||||||
if (!parsedMessage.Any())
|
if (!parsedMessage.Any())
|
||||||
{
|
{
|
||||||
userID = command.Member.Id;
|
userID = command.Member.Id;
|
||||||
}
|
}
|
||||||
else if (!ulong.TryParse(parsedMessage[0], out userID))
|
else if (!ulong.TryParse(parsedMessage[0], out userID))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Invalid ID/Mention. (Could not convert to numerical)"
|
Description = "Invalid ID/Mention. (Could not convert to numerical)"
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
try
|
try
|
||||||
{
|
{
|
||||||
await command.Client.GetUserAsync(userID);
|
await command.Client.GetUserAsync(userID);
|
||||||
}
|
}
|
||||||
catch (Exception)
|
catch (Exception)
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Invalid ID/Mention. (Could not find user on Discord)"
|
Description = "Invalid ID/Mention. (Could not find user on Discord)"
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
if (!Database.IsStaff(userID))
|
if (!Database.IsStaff(userID))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "User is already not registered as staff."
|
Description = "User is already not registered as staff."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
using (MySqlConnection c = Database.GetConnection())
|
using (MySqlConnection c = Database.GetConnection())
|
||||||
{
|
{
|
||||||
c.Open();
|
c.Open();
|
||||||
MySqlCommand deletion = new MySqlCommand(@"DELETE FROM staff WHERE user_id=@user_id", c);
|
MySqlCommand deletion = new MySqlCommand(@"DELETE FROM staff WHERE user_id=@user_id", c);
|
||||||
deletion.Parameters.AddWithValue("@user_id", userID);
|
deletion.Parameters.AddWithValue("@user_id", userID);
|
||||||
deletion.Prepare();
|
deletion.Prepare();
|
||||||
deletion.ExecuteNonQuery();
|
deletion.ExecuteNonQuery();
|
||||||
|
|
||||||
DiscordEmbed message = new DiscordEmbedBuilder
|
DiscordEmbed message = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "User was removed from staff."
|
Description = "User was removed from staff."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(message);
|
await command.RespondAsync(message);
|
||||||
|
|
||||||
// Log it if the log channel exists
|
// Log it if the log channel exists
|
||||||
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
||||||
if (logChannel != null)
|
if (logChannel != null)
|
||||||
{
|
{
|
||||||
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "User was removed from staff.\n",
|
Description = "User was removed from staff.\n",
|
||||||
};
|
};
|
||||||
await logChannel.SendMessageAsync(logMessage);
|
await logChannel.SendMessageAsync(logMessage);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
|
@ -8,89 +8,89 @@ using System.Threading.Tasks;
|
||||||
|
|
||||||
namespace SupportChild.Commands
|
namespace SupportChild.Commands
|
||||||
{
|
{
|
||||||
public class SayCommand : BaseCommandModule
|
public class SayCommand : BaseCommandModule
|
||||||
{
|
{
|
||||||
[Command("say")]
|
[Command("say")]
|
||||||
[Cooldown(1, 2, CooldownBucketType.Channel)]
|
[Cooldown(1, 2, CooldownBucketType.Channel)]
|
||||||
[Description("Prints a message with information from staff.")]
|
[Description("Prints a message with information from staff.")]
|
||||||
public async Task OnExecute(CommandContext command, string identifier)
|
public async Task OnExecute(CommandContext command, string identifier)
|
||||||
{
|
{
|
||||||
// Check if the user has permission to use this command.
|
// Check if the user has permission to use this command.
|
||||||
if (!Config.HasPermission(command.Member, "say"))
|
if (!Config.HasPermission(command.Member, "say"))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You do not have permission to use this command."
|
Description = "You do not have permission to use this command."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
command.Client.Logger.Log(LogLevel.Information, "User tried to use the say command but did not have permission.");
|
command.Client.Logger.Log(LogLevel.Information, "User tried to use the say command but did not have permission.");
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
if (!Database.TryGetMessage(identifier.ToLower(), out Database.Message message))
|
if (!Database.TryGetMessage(identifier.ToLower(), out Database.Message message))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "There is no message with that identifier."
|
Description = "There is no message with that identifier."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
DiscordEmbed reply = new DiscordEmbedBuilder
|
DiscordEmbed reply = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = message.message
|
Description = message.message
|
||||||
};
|
};
|
||||||
await command.RespondAsync(reply);
|
await command.RespondAsync(reply);
|
||||||
}
|
}
|
||||||
|
|
||||||
[Command("say")]
|
[Command("say")]
|
||||||
[Cooldown(1, 2.0, CooldownBucketType.Channel)]
|
[Cooldown(1, 2.0, CooldownBucketType.Channel)]
|
||||||
[Description("Prints a list of staff messages.")]
|
[Description("Prints a list of staff messages.")]
|
||||||
public async Task OnExecute(CommandContext command)
|
public async Task OnExecute(CommandContext command)
|
||||||
{
|
{
|
||||||
// Check if the user has permission to use this command.
|
// Check if the user has permission to use this command.
|
||||||
if (!Config.HasPermission(command.Member, "say"))
|
if (!Config.HasPermission(command.Member, "say"))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You do not have permission to use this command."
|
Description = "You do not have permission to use this command."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
command.Client.Logger.Log(LogLevel.Information, "User tried to use the say command but did not have permission.");
|
command.Client.Logger.Log(LogLevel.Information, "User tried to use the say command but did not have permission.");
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
List<Database.Message> messages = Database.GetAllMessages();
|
List<Database.Message> messages = Database.GetAllMessages();
|
||||||
if (!messages.Any())
|
if (!messages.Any())
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder()
|
DiscordEmbed error = new DiscordEmbedBuilder()
|
||||||
.WithColor(DiscordColor.Red)
|
.WithColor(DiscordColor.Red)
|
||||||
.WithDescription("There are no messages registered.");
|
.WithDescription("There are no messages registered.");
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
List<string> listItems = new List<string>();
|
List<string> listItems = new List<string>();
|
||||||
foreach (Database.Message message in messages)
|
foreach (Database.Message message in messages)
|
||||||
{
|
{
|
||||||
listItems.Add("**" + message.identifier + "** Added by <@" + message.userID + ">\n");
|
listItems.Add("**" + message.identifier + "** Added by <@" + message.userID + ">\n");
|
||||||
}
|
}
|
||||||
|
|
||||||
LinkedList<string> listMessages = Utilities.ParseListIntoMessages(listItems);
|
LinkedList<string> listMessages = Utilities.ParseListIntoMessages(listItems);
|
||||||
foreach (string listMessage in listMessages)
|
foreach (string listMessage in listMessages)
|
||||||
{
|
{
|
||||||
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
|
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
|
||||||
.WithTitle("Available messages: ")
|
.WithTitle("Available messages: ")
|
||||||
.WithColor(DiscordColor.Green)
|
.WithColor(DiscordColor.Green)
|
||||||
.WithDescription(listMessage);
|
.WithDescription(listMessage);
|
||||||
await command.RespondAsync(channelInfo);
|
await command.RespondAsync(channelInfo);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
|
@ -8,91 +8,91 @@ using MySql.Data.MySqlClient;
|
||||||
|
|
||||||
namespace SupportChild.Commands
|
namespace SupportChild.Commands
|
||||||
{
|
{
|
||||||
public class SetTicketCommand : BaseCommandModule
|
public class SetTicketCommand :BaseCommandModule
|
||||||
{
|
{
|
||||||
[Command("setticket")]
|
[Command("setticket")]
|
||||||
[Description("Turns a channel into a ticket, warning: this will let anyone with write access delete the channel using the close command.")]
|
[Description("Turns a channel into a ticket, warning: this will let anyone with write access delete the channel using the close command.")]
|
||||||
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
||||||
{
|
{
|
||||||
using (MySqlConnection c = Database.GetConnection())
|
using (MySqlConnection c = Database.GetConnection())
|
||||||
{
|
{
|
||||||
// Check if the user has permission to use this command.
|
// Check if the user has permission to use this command.
|
||||||
if (!Config.HasPermission(command.Member, "setticket"))
|
if (!Config.HasPermission(command.Member, "setticket"))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You do not have permission to use this command."
|
Description = "You do not have permission to use this command."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
command.Client.Logger.Log(LogLevel.Information, "User tried to use the setticket command but did not have permission.");
|
command.Client.Logger.Log(LogLevel.Information, "User tried to use the setticket command but did not have permission.");
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
// Check if ticket exists in the database
|
// Check if ticket exists in the database
|
||||||
if (Database.IsOpenTicket(command.Channel.Id))
|
if (Database.IsOpenTicket(command.Channel.Id))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "This channel is already a ticket."
|
Description = "This channel is already a ticket."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
ulong userID;
|
ulong userID;
|
||||||
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
|
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
|
||||||
|
|
||||||
if (!parsedMessage.Any())
|
if (!parsedMessage.Any())
|
||||||
{
|
{
|
||||||
userID = command.Member.Id;
|
userID = command.Member.Id;
|
||||||
}
|
}
|
||||||
else if (!ulong.TryParse(parsedMessage[0], out userID))
|
else if (!ulong.TryParse(parsedMessage[0], out userID))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Invalid ID/Mention. (Could not convert to numerical)"
|
Description = "Invalid ID/Mention. (Could not convert to numerical)"
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
DiscordUser user = await command.Client.GetUserAsync(userID);
|
DiscordUser user = await command.Client.GetUserAsync(userID);
|
||||||
|
|
||||||
if (user == null)
|
if (user == null)
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Invalid ID/Mention."
|
Description = "Invalid ID/Mention."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
long id = Database.NewTicket(userID, 0, command.Channel.Id);
|
long id = Database.NewTicket(userID, 0, command.Channel.Id);
|
||||||
string ticketID = id.ToString("00000");
|
string ticketID = id.ToString("00000");
|
||||||
DiscordEmbed message = new DiscordEmbedBuilder
|
DiscordEmbed message = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "Channel has been designated ticket " + ticketID + "."
|
Description = "Channel has been designated ticket " + ticketID + "."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(message);
|
await command.RespondAsync(message);
|
||||||
|
|
||||||
// Log it if the log channel exists
|
// Log it if the log channel exists
|
||||||
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
||||||
if (logChannel != null)
|
if (logChannel != null)
|
||||||
{
|
{
|
||||||
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = command.Channel.Mention + " has been designated ticket " + ticketID + " by " + command.Member.Mention + "."
|
Description = command.Channel.Mention + " has been designated ticket " + ticketID + " by " + command.Member.Mention + "."
|
||||||
};
|
};
|
||||||
await logChannel.SendMessageAsync(logMessage);
|
await logChannel.SendMessageAsync(logMessage);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
|
@ -8,71 +8,71 @@ using MySql.Data.MySqlClient;
|
||||||
|
|
||||||
namespace SupportChild.Commands
|
namespace SupportChild.Commands
|
||||||
{
|
{
|
||||||
public class ToggleActiveCommand : BaseCommandModule
|
public class ToggleActiveCommand : BaseCommandModule
|
||||||
{
|
{
|
||||||
[Command("toggleactive")]
|
[Command("toggleactive")]
|
||||||
[Aliases("ta")]
|
[Aliases("ta")]
|
||||||
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
||||||
{
|
{
|
||||||
using (MySqlConnection c = Database.GetConnection())
|
using (MySqlConnection c = Database.GetConnection())
|
||||||
{
|
{
|
||||||
// Check if the user has permission to use this command.
|
// Check if the user has permission to use this command.
|
||||||
if (!Config.HasPermission(command.Member, "toggleactive"))
|
if (!Config.HasPermission(command.Member, "toggleactive"))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You do not have permission to use this command."
|
Description = "You do not have permission to use this command."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
command.Client.Logger.Log(LogLevel.Information, "User tried to use the toggleactive command but did not have permission.");
|
command.Client.Logger.Log(LogLevel.Information, "User tried to use the toggleactive command but did not have permission.");
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
ulong staffID;
|
ulong staffID;
|
||||||
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
|
string[] parsedMessage = Utilities.ParseIDs(command.RawArgumentString);
|
||||||
|
|
||||||
if (!parsedMessage.Any())
|
if (!parsedMessage.Any())
|
||||||
{
|
{
|
||||||
staffID = command.Member.Id;
|
staffID = command.Member.Id;
|
||||||
}
|
}
|
||||||
else if (!ulong.TryParse(parsedMessage[0], out staffID))
|
else if (!ulong.TryParse(parsedMessage[0], out staffID))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Invalid ID/Mention. (Could not convert to numerical)"
|
Description = "Invalid ID/Mention. (Could not convert to numerical)"
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
// Check if ticket exists in the database
|
// Check if ticket exists in the database
|
||||||
if (!Database.TryGetStaff(staffID, out Database.StaffMember staffMember))
|
if (!Database.TryGetStaff(staffID, out Database.StaffMember staffMember))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You have not been registered as staff."
|
Description = "You have not been registered as staff."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
c.Open();
|
c.Open();
|
||||||
MySqlCommand update = new MySqlCommand(@"UPDATE staff SET active = @active WHERE user_id = @user_id", c);
|
MySqlCommand update = new MySqlCommand(@"UPDATE staff SET active = @active WHERE user_id = @user_id", c);
|
||||||
update.Parameters.AddWithValue("@user_id", staffID);
|
update.Parameters.AddWithValue("@user_id", staffID);
|
||||||
update.Parameters.AddWithValue("@active", !staffMember.active);
|
update.Parameters.AddWithValue("@active", !staffMember.active);
|
||||||
update.Prepare();
|
update.Prepare();
|
||||||
update.ExecuteNonQuery();
|
update.ExecuteNonQuery();
|
||||||
|
|
||||||
DiscordEmbed message = new DiscordEmbedBuilder
|
DiscordEmbed message = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = staffMember.active ? "Staff member is now set as inactive and will no longer be randomly assigned any support tickets." : "Staff member is now set as active and will be randomly assigned support tickets again."
|
Description = staffMember.active ? "Staff member is now set as inactive and will no longer be randomly assigned any support tickets." : "Staff member is now set as active and will be randomly assigned support tickets again."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(message);
|
await command.RespondAsync(message);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
|
@ -10,163 +10,163 @@ using Microsoft.Extensions.Logging;
|
||||||
|
|
||||||
namespace SupportChild.Commands
|
namespace SupportChild.Commands
|
||||||
{
|
{
|
||||||
public class TranscriptCommand : BaseCommandModule
|
public class TranscriptCommand : BaseCommandModule
|
||||||
{
|
{
|
||||||
[Command("transcript")]
|
[Command("transcript")]
|
||||||
[Cooldown(1, 5, CooldownBucketType.User)]
|
[Cooldown(1, 5, CooldownBucketType.User)]
|
||||||
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
||||||
{
|
{
|
||||||
// Check if the user has permission to use this command.
|
// Check if the user has permission to use this command.
|
||||||
if (!Config.HasPermission(command.Member, "transcript"))
|
if (!Config.HasPermission(command.Member, "transcript"))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You do not have permission to use this command."
|
Description = "You do not have permission to use this command."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
command.Client.Logger.Log(LogLevel.Information, "User tried to use the transcript command but did not have permission.");
|
command.Client.Logger.Log(LogLevel.Information, "User tried to use the transcript command but did not have permission.");
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
Database.Ticket ticket;
|
Database.Ticket ticket;
|
||||||
string strippedMessage = command.Message.Content.Replace(Config.prefix, "");
|
string strippedMessage = command.Message.Content.Replace(Config.prefix, "");
|
||||||
string[] parsedMessage = strippedMessage.Replace("<@!", "").Replace("<@", "").Replace(">", "").Split();
|
string[] parsedMessage = strippedMessage.Replace("<@!", "").Replace("<@", "").Replace(">", "").Split();
|
||||||
|
|
||||||
// If there are no arguments use current channel
|
// If there are no arguments use current channel
|
||||||
if (parsedMessage.Length < 2)
|
if (parsedMessage.Length < 2)
|
||||||
{
|
{
|
||||||
if (Database.TryGetOpenTicket(command.Channel.Id, out ticket))
|
if (Database.TryGetOpenTicket(command.Channel.Id, out ticket))
|
||||||
{
|
{
|
||||||
try
|
try
|
||||||
{
|
{
|
||||||
await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id);
|
await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id);
|
||||||
}
|
}
|
||||||
catch (Exception)
|
catch (Exception)
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "ERROR: Could not save transcript file. Aborting..."
|
Description = "ERROR: Could not save transcript file. Aborting..."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
throw;
|
throw;
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "This channel is not a ticket."
|
Description = "This channel is not a ticket."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
// Check if argument is numerical, if not abort
|
// Check if argument is numerical, if not abort
|
||||||
if (!uint.TryParse(parsedMessage[1], out uint ticketID))
|
if (!uint.TryParse(parsedMessage[1], out uint ticketID))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Argument must be a number."
|
Description = "Argument must be a number."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
// If the ticket is still open, generate a new fresh transcript
|
// If the ticket is still open, generate a new fresh transcript
|
||||||
if (Database.TryGetOpenTicketByID(ticketID, out ticket) && ticket?.creatorID == command.Member.Id)
|
if (Database.TryGetOpenTicketByID(ticketID, out ticket) && ticket?.creatorID == command.Member.Id)
|
||||||
{
|
{
|
||||||
try
|
try
|
||||||
{
|
{
|
||||||
await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id);
|
await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id);
|
||||||
}
|
}
|
||||||
catch (Exception)
|
catch (Exception)
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "ERROR: Could not save transcript file. Aborting..."
|
Description = "ERROR: Could not save transcript file. Aborting..."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
throw;
|
throw;
|
||||||
}
|
}
|
||||||
|
|
||||||
}
|
}
|
||||||
// If there is no open or closed ticket, send an error. If there is a closed ticket we will simply use the old transcript from when the ticket was closed.
|
// If there is no open or closed ticket, send an error. If there is a closed ticket we will simply use the old transcript from when the ticket was closed.
|
||||||
else if (!Database.TryGetClosedTicket(ticketID, out ticket) || ticket?.creatorID != command.Member.Id && !Database.IsStaff(command.Member.Id))
|
else if (!Database.TryGetClosedTicket(ticketID, out ticket) || (ticket?.creatorID != command.Member.Id && !Database.IsStaff(command.Member.Id)))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Could not find a closed ticket with that number which you opened." + (Config.HasPermission(command.Member, "list") ? "\n(Use the " + Config.prefix + "list command to see all your tickets)" : "")
|
Description = "Could not find a closed ticket with that number which you opened." + (Config.HasPermission(command.Member, "list") ? "\n(Use the " + Config.prefix + "list command to see all your tickets)" : "")
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
// Log it if the log channel exists
|
// Log it if the log channel exists
|
||||||
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
||||||
if (logChannel != null)
|
if (logChannel != null)
|
||||||
{
|
{
|
||||||
DiscordEmbed embed = new DiscordEmbedBuilder
|
DiscordEmbed embed = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "Ticket " + ticket.id.ToString("00000") + " transcript generated by " + command.Member.Mention + ".\n",
|
Description = "Ticket " + ticket.id.ToString("00000") + " transcript generated by " + command.Member.Mention + ".\n",
|
||||||
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + command.Channel.Name }
|
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + command.Channel.Name }
|
||||||
};
|
};
|
||||||
|
|
||||||
using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
|
using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
|
||||||
{
|
{
|
||||||
DiscordMessageBuilder message = new DiscordMessageBuilder();
|
DiscordMessageBuilder message = new DiscordMessageBuilder();
|
||||||
message.WithEmbed(embed);
|
message.WithEmbed(embed);
|
||||||
message.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
|
message.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
|
||||||
|
|
||||||
await logChannel.SendMessageAsync(message);
|
await logChannel.SendMessageAsync(message);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
try
|
try
|
||||||
{
|
{
|
||||||
// Send transcript privately
|
// Send transcript privately
|
||||||
DiscordEmbed directMessageEmbed = new DiscordEmbedBuilder
|
DiscordEmbed directMessageEmbed = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "Transcript generated, " + command.Member.Mention + "!\n"
|
Description = "Transcript generated, " + command.Member.Mention + "!\n"
|
||||||
};
|
};
|
||||||
|
|
||||||
using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
|
using (FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read))
|
||||||
{
|
{
|
||||||
DiscordMessageBuilder directMessage = new DiscordMessageBuilder();
|
DiscordMessageBuilder directMessage = new DiscordMessageBuilder();
|
||||||
directMessage.WithEmbed(directMessageEmbed);
|
directMessage.WithEmbed(directMessageEmbed);
|
||||||
directMessage.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
|
directMessage.WithFiles(new Dictionary<string, Stream>() { { Transcriber.GetFilename(ticket.id), file } });
|
||||||
|
|
||||||
await command.Member.SendMessageAsync(directMessage);
|
await command.Member.SendMessageAsync(directMessage);
|
||||||
}
|
}
|
||||||
|
|
||||||
// Respond to message directly
|
// Respond to message directly
|
||||||
DiscordEmbed response = new DiscordEmbedBuilder
|
DiscordEmbed response = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "Transcript sent, " + command.Member.Mention + "!\n"
|
Description = "Transcript sent, " + command.Member.Mention + "!\n"
|
||||||
};
|
};
|
||||||
await command.RespondAsync(response);
|
await command.RespondAsync(response);
|
||||||
}
|
}
|
||||||
catch (UnauthorizedException)
|
catch (UnauthorizedException)
|
||||||
{
|
{
|
||||||
// Send transcript privately
|
// Send transcript privately
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Not allowed to send direct message to you, " + command.Member.Mention + ", please check your privacy settings.\n"
|
Description = "Not allowed to send direct message to you, " + command.Member.Mention + ", please check your privacy settings.\n"
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
71
SupportChild/Commands/UnassignComand.cs
Normal file
71
SupportChild/Commands/UnassignComand.cs
Normal file
|
@ -0,0 +1,71 @@
|
||||||
|
using System.Threading.Tasks;
|
||||||
|
using DSharpPlus.CommandsNext;
|
||||||
|
using DSharpPlus.CommandsNext.Attributes;
|
||||||
|
using DSharpPlus.Entities;
|
||||||
|
using Microsoft.Extensions.Logging;
|
||||||
|
|
||||||
|
namespace SupportChild.Commands
|
||||||
|
{
|
||||||
|
public class UnassignCommand : BaseCommandModule
|
||||||
|
{
|
||||||
|
[Command("unassign")]
|
||||||
|
[Description("Unassigns a staff member from a ticket.")]
|
||||||
|
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
||||||
|
{
|
||||||
|
// Check if the user has permission to use this command.
|
||||||
|
if (!Config.HasPermission(command.Member, "unassign"))
|
||||||
|
{
|
||||||
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
|
{
|
||||||
|
Color = DiscordColor.Red,
|
||||||
|
Description = "You do not have permission to use this command."
|
||||||
|
};
|
||||||
|
await command.RespondAsync(error);
|
||||||
|
command.Client.Logger.Log(LogLevel.Information, "User tried to use the unassign command but did not have permission.");
|
||||||
|
return;
|
||||||
|
}
|
||||||
|
|
||||||
|
// Check if ticket exists in the database
|
||||||
|
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
|
||||||
|
{
|
||||||
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
|
{
|
||||||
|
Color = DiscordColor.Red,
|
||||||
|
Description = "This channel is not a ticket."
|
||||||
|
};
|
||||||
|
await command.RespondAsync(error);
|
||||||
|
return;
|
||||||
|
}
|
||||||
|
|
||||||
|
if (!Database.UnassignStaff(ticket))
|
||||||
|
{
|
||||||
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
|
{
|
||||||
|
Color = DiscordColor.Red,
|
||||||
|
Description = "Error: Failed to unassign staff from ticket."
|
||||||
|
};
|
||||||
|
await command.RespondAsync(error);
|
||||||
|
return;
|
||||||
|
}
|
||||||
|
|
||||||
|
DiscordEmbed message = new DiscordEmbedBuilder
|
||||||
|
{
|
||||||
|
Color = DiscordColor.Green,
|
||||||
|
Description = "Unassigned staff from ticket."
|
||||||
|
};
|
||||||
|
await command.RespondAsync(message);
|
||||||
|
|
||||||
|
// Log it if the log channel exists
|
||||||
|
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
||||||
|
if (logChannel != null)
|
||||||
|
{
|
||||||
|
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
||||||
|
{
|
||||||
|
Color = DiscordColor.Green,
|
||||||
|
Description = "Staff was unassigned from " + command.Channel.Mention + " by " + command.Member.Mention + "."
|
||||||
|
};
|
||||||
|
await logChannel.SendMessageAsync(logMessage);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
|
@ -1,71 +0,0 @@
|
||||||
using System.Threading.Tasks;
|
|
||||||
using DSharpPlus.CommandsNext;
|
|
||||||
using DSharpPlus.CommandsNext.Attributes;
|
|
||||||
using DSharpPlus.Entities;
|
|
||||||
using Microsoft.Extensions.Logging;
|
|
||||||
|
|
||||||
namespace SupportChild.Commands
|
|
||||||
{
|
|
||||||
public class UnassignCommand : BaseCommandModule
|
|
||||||
{
|
|
||||||
[Command("unassign")]
|
|
||||||
[Description("Unassigns a staff member from a ticket.")]
|
|
||||||
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
|
||||||
{
|
|
||||||
// Check if the user has permission to use this command.
|
|
||||||
if (!Config.HasPermission(command.Member, "unassign"))
|
|
||||||
{
|
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
|
||||||
{
|
|
||||||
Color = DiscordColor.Red,
|
|
||||||
Description = "You do not have permission to use this command."
|
|
||||||
};
|
|
||||||
await command.RespondAsync(error);
|
|
||||||
command.Client.Logger.Log(LogLevel.Information, "User tried to use the unassign command but did not have permission.");
|
|
||||||
return;
|
|
||||||
}
|
|
||||||
|
|
||||||
// Check if ticket exists in the database
|
|
||||||
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
|
|
||||||
{
|
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
|
||||||
{
|
|
||||||
Color = DiscordColor.Red,
|
|
||||||
Description = "This channel is not a ticket."
|
|
||||||
};
|
|
||||||
await command.RespondAsync(error);
|
|
||||||
return;
|
|
||||||
}
|
|
||||||
|
|
||||||
if (!Database.UnassignStaff(ticket))
|
|
||||||
{
|
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
|
||||||
{
|
|
||||||
Color = DiscordColor.Red,
|
|
||||||
Description = "Error: Failed to unassign staff from ticket."
|
|
||||||
};
|
|
||||||
await command.RespondAsync(error);
|
|
||||||
return;
|
|
||||||
}
|
|
||||||
|
|
||||||
DiscordEmbed message = new DiscordEmbedBuilder
|
|
||||||
{
|
|
||||||
Color = DiscordColor.Green,
|
|
||||||
Description = "Unassigned staff from ticket."
|
|
||||||
};
|
|
||||||
await command.RespondAsync(message);
|
|
||||||
|
|
||||||
// Log it if the log channel exists
|
|
||||||
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
|
||||||
if (logChannel != null)
|
|
||||||
{
|
|
||||||
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
|
||||||
{
|
|
||||||
Color = DiscordColor.Green,
|
|
||||||
Description = "Staff was unassigned from " + command.Channel.Mention + " by " + command.Member.Mention + "."
|
|
||||||
};
|
|
||||||
await logChannel.SendMessageAsync(logMessage);
|
|
||||||
}
|
|
||||||
}
|
|
||||||
}
|
|
||||||
}
|
|
|
@ -8,92 +8,92 @@ using Microsoft.Extensions.Logging;
|
||||||
|
|
||||||
namespace SupportChild.Commands
|
namespace SupportChild.Commands
|
||||||
{
|
{
|
||||||
public class UnblacklistCommand : BaseCommandModule
|
public class UnblacklistCommand : BaseCommandModule
|
||||||
{
|
{
|
||||||
[Command("unblacklist")]
|
[Command("unblacklist")]
|
||||||
[Description("Un-blacklists a user from opening tickets.")]
|
[Description("Un-blacklists a user from opening tickets.")]
|
||||||
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
||||||
{
|
{
|
||||||
// Check if the user has permission to use this command.
|
// Check if the user has permission to use this command.
|
||||||
if (!Config.HasPermission(command.Member, "unblacklist"))
|
if (!Config.HasPermission(command.Member, "unblacklist"))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You do not have permission to use this command."
|
Description = "You do not have permission to use this command."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
command.Client.Logger.Log(LogLevel.Information, "User tried to use the unblacklist command but did not have permission.");
|
command.Client.Logger.Log(LogLevel.Information, "User tried to use the unblacklist command but did not have permission.");
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
string[] words = Utilities.ParseIDs(command.RawArgumentString);
|
string[] words = Utilities.ParseIDs(command.RawArgumentString);
|
||||||
foreach (string word in words)
|
foreach (string word in words)
|
||||||
{
|
{
|
||||||
if (ulong.TryParse(word, out ulong userId))
|
if (ulong.TryParse(word, out ulong userId))
|
||||||
{
|
{
|
||||||
DiscordUser blacklistedUser = null;
|
DiscordUser blacklistedUser = null;
|
||||||
try
|
try
|
||||||
{
|
{
|
||||||
blacklistedUser = await command.Client.GetUserAsync(userId);
|
blacklistedUser = await command.Client.GetUserAsync(userId);
|
||||||
}
|
}
|
||||||
catch (NotFoundException) { }
|
catch (NotFoundException) { }
|
||||||
|
|
||||||
if (blacklistedUser == null)
|
if (blacklistedUser == null)
|
||||||
{
|
{
|
||||||
DiscordEmbed message = new DiscordEmbedBuilder
|
DiscordEmbed message = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Error: Could not find user."
|
Description = "Error: Could not find user."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(message);
|
await command.RespondAsync(message);
|
||||||
continue;
|
continue;
|
||||||
}
|
}
|
||||||
|
|
||||||
try
|
try
|
||||||
{
|
{
|
||||||
if (!Database.Unblacklist(blacklistedUser.Id))
|
if (!Database.Unblacklist(blacklistedUser.Id))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = blacklistedUser.Mention + " is not blacklisted."
|
Description = blacklistedUser.Mention + " is not blacklisted."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
continue;
|
continue;
|
||||||
}
|
}
|
||||||
|
|
||||||
DiscordEmbed message = new DiscordEmbedBuilder
|
DiscordEmbed message = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "Removed " + blacklistedUser.Mention + " from blacklist."
|
Description = "Removed " + blacklistedUser.Mention + " from blacklist."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(message);
|
await command.RespondAsync(message);
|
||||||
|
|
||||||
// Log it if the log channel exists
|
// Log it if the log channel exists
|
||||||
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
||||||
if (logChannel != null)
|
if (logChannel != null)
|
||||||
{
|
{
|
||||||
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = blacklistedUser.Mention + " was unblacklisted from opening tickets by " + command.Member.Mention + "."
|
Description = blacklistedUser.Mention + " was unblacklisted from opening tickets by " + command.Member.Mention + "."
|
||||||
};
|
};
|
||||||
await logChannel.SendMessageAsync(logMessage);
|
await logChannel.SendMessageAsync(logMessage);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
catch (Exception)
|
catch (Exception)
|
||||||
{
|
{
|
||||||
DiscordEmbed message = new DiscordEmbedBuilder
|
DiscordEmbed message = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "Error occured while removing " + blacklistedUser.Mention + " from blacklist."
|
Description = "Error occured while removing " + blacklistedUser.Mention + " from blacklist."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(message);
|
await command.RespondAsync(message);
|
||||||
throw;
|
throw;
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
|
@ -7,64 +7,64 @@ using MySql.Data.MySqlClient;
|
||||||
|
|
||||||
namespace SupportChild.Commands
|
namespace SupportChild.Commands
|
||||||
{
|
{
|
||||||
public class UnsetTicketCommand : BaseCommandModule
|
public class UnsetTicketCommand : BaseCommandModule
|
||||||
{
|
{
|
||||||
[Command("unsetticket")]
|
[Command("unsetticket")]
|
||||||
[Description(
|
[Description(
|
||||||
"Deletes a channel from the ticket system without deleting the channel.")]
|
"Deletes a channel from the ticket system without deleting the channel.")]
|
||||||
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
public async Task OnExecute(CommandContext command, [RemainingText] string commandArgs)
|
||||||
{
|
{
|
||||||
using (MySqlConnection c = Database.GetConnection())
|
using (MySqlConnection c = Database.GetConnection())
|
||||||
{
|
{
|
||||||
// Check if the user has permission to use this command.
|
// Check if the user has permission to use this command.
|
||||||
if (!Config.HasPermission(command.Member, "unsetticket"))
|
if (!Config.HasPermission(command.Member, "unsetticket"))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "You do not have permission to use this command."
|
Description = "You do not have permission to use this command."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
command.Client.Logger.Log(LogLevel.Information, "User tried to use the unsetticket command but did not have permission.");
|
command.Client.Logger.Log(LogLevel.Information, "User tried to use the unsetticket command but did not have permission.");
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
// Check if ticket exists in the database
|
// Check if ticket exists in the database
|
||||||
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
|
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
|
||||||
{
|
{
|
||||||
DiscordEmbed error = new DiscordEmbedBuilder
|
DiscordEmbed error = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Red,
|
Color = DiscordColor.Red,
|
||||||
Description = "This channel is not a ticket."
|
Description = "This channel is not a ticket."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(error);
|
await command.RespondAsync(error);
|
||||||
return;
|
return;
|
||||||
}
|
}
|
||||||
|
|
||||||
c.Open();
|
c.Open();
|
||||||
MySqlCommand deletion = new MySqlCommand(@"DELETE FROM tickets WHERE channel_id=@channel_id", c);
|
MySqlCommand deletion = new MySqlCommand(@"DELETE FROM tickets WHERE channel_id=@channel_id", c);
|
||||||
deletion.Parameters.AddWithValue("@channel_id", command.Channel.Id);
|
deletion.Parameters.AddWithValue("@channel_id", command.Channel.Id);
|
||||||
deletion.Prepare();
|
deletion.Prepare();
|
||||||
deletion.ExecuteNonQuery();
|
deletion.ExecuteNonQuery();
|
||||||
DiscordEmbed message = new DiscordEmbedBuilder
|
DiscordEmbed message = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = "Channel has been undesignated as a ticket."
|
Description = "Channel has been undesignated as a ticket."
|
||||||
};
|
};
|
||||||
await command.RespondAsync(message);
|
await command.RespondAsync(message);
|
||||||
|
|
||||||
// Log it if the log channel exists
|
// Log it if the log channel exists
|
||||||
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
|
||||||
if (logChannel != null)
|
if (logChannel != null)
|
||||||
{
|
{
|
||||||
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
DiscordEmbed logMessage = new DiscordEmbedBuilder
|
||||||
{
|
{
|
||||||
Color = DiscordColor.Green,
|
Color = DiscordColor.Green,
|
||||||
Description = command.Channel.Mention + " has been undesignated as a ticket by " + command.Member.Mention + "."
|
Description = command.Channel.Mention + " has been undesignated as a ticket by " + command.Member.Mention + "."
|
||||||
};
|
};
|
||||||
await logChannel.SendMessageAsync(logMessage);
|
await logChannel.SendMessageAsync(logMessage);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
Loading…
Reference in a new issue