48 lines
No EOL
2.5 KiB
YAML
48 lines
No EOL
2.5 KiB
YAML
bot:
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# Bot token.
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token: "<add-token-here>"
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# Channel where ticket logs are posted (recommended)
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log-channel: 000000000000000000
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# Message posted when a ticket is opened.
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welcome-message: "Please describe your issue below, and include all information needed for us to take action."
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# Decides what messages are shown in console
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# Possible values are: Critical, Error, Warning, Information, Debug.
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console-log-level: "Information"
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# One of the following: LongDate, LongDateTime, LongTime, RelativeTime, ShortDate, ShortDateTime, ShortTime
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# More info: https://dsharpplus.github.io/api/DSharpPlus.TimestampFormat.html
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timestamp-format: "RelativeTime"
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# Whether or not staff members should be randomly assigned tickets when they are made. Individual staff members can opt out using the toggleactive command.
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random-assignment: true
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# If set to true the rasssign command will include staff members set as inactive if a specific role is specified in the command.
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# This can be useful if you have admins set as inactive to not automatically receive tickets and then have moderators elevate tickets when needed.
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random-assign-role-override: true
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# Sets the type of activity for the bot to display in its presence status
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# Possible values are: Playing, Streaming, ListeningTo, Watching, Competing
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presence-type: "ListeningTo"
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# Sets the activity text shown in the bot's status
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presence-text: "/new"
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# Set to true if you want the /new command to show a selection box instead of a series of buttons
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new-command-uses-selector: false
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# Number of tickets a single user can have open at a time, staff members are excluded from this
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ticket-limit: 5
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notifications:
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# Notifies the assigned staff member when a new message is posted in a ticket if the ticket has been silent for a configurable amount of time
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# Other staff members and bots do not trigger this.
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ticket-updated: true
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# The above notification will only be sent if the ticket has been silent for more than this amount of days. Default is 0.5 days.
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ticket-updated-delay: 0.5
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# Notifies staff when they are assigned to tickets
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assignment: true
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# Notifies the user opening the ticket that their ticket was closed and includes the transcript
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closing: true
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database:
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# Address and port of the mysql server
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address: "127.0.0.1"
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port: 3306
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# Name of the database to use
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name: "supportchild"
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# Username and password for authentication
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user: ""
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password: "" |