using System; using System.Collections; using System.Collections.Generic; using System.Collections.Specialized; using System.Linq; using System.Text.RegularExpressions; using System.Threading.Tasks; using DSharpPlus.Commands.Processors.SlashCommands; using DSharpPlus.Entities; namespace SupportChild.Interviews; public static class Interviewer { public static async Task<bool> StartInterview(DiscordChannel channel) { if (!Database.TryGetInterviewFromTemplate(channel.Parent.Id, channel.Id, out Interview interview)) { return false; } await SendNextMessage(interview, channel, interview.interviewRoot); return Database.SaveInterview(interview); } public static async Task<bool> RestartInterview(DiscordChannel channel) { if (Database.TryGetInterview(channel.Id, out Interview interview)) { if (Config.deleteMessagesAfterInterviewEnd) { await DeletePreviousMessages(interview, channel); } if (!Database.TryDeleteInterview(channel.Id)) { Logger.Warn("Could not delete interview from database. Channel ID: " + channel.Id); } } return await StartInterview(channel); } public static async Task<bool> StopInterview(DiscordChannel channel) { if (Database.TryGetInterview(channel.Id, out Interview interview)) { if (Config.deleteMessagesAfterInterviewEnd) { await DeletePreviousMessages(interview, channel); } if (!Database.TryDeleteInterview(channel.Id)) { Logger.Warn("Could not delete interview from database. Channel ID: " + channel.Id); } } return true; } public static async Task ProcessButtonOrSelectorResponse(DiscordInteraction interaction) { if (interaction?.Channel == null || interaction.Message == null) { return; } // Ignore if option was deselected. if (interaction.Data.ComponentType is not DiscordComponentType.Button && interaction.Data.Values.Length == 0) { await interaction.CreateResponseAsync(DiscordInteractionResponseType.UpdateMessage); return; } // Return if there is no active interview in this channel if (!Database.TryGetInterview(interaction.Channel.Id, out Interview interview)) { await interaction.CreateResponseAsync(DiscordInteractionResponseType.ChannelMessageWithSource, new DiscordInteractionResponseBuilder() .AddEmbed(new DiscordEmbedBuilder() .WithColor(DiscordColor.Red) .WithDescription("Error: There is no active interview in this ticket, ask an admin to check the bot logs if this seems incorrect.")) .AsEphemeral()); return; } // Return if the current question cannot be found in the interview. if (!interview.interviewRoot.TryGetCurrentStep(out InterviewStep currentStep)) { await interaction.CreateResponseAsync(DiscordInteractionResponseType.ChannelMessageWithSource, new DiscordInteractionResponseBuilder() .AddEmbed(new DiscordEmbedBuilder() .WithColor(DiscordColor.Red) .WithDescription("Error: Something seems to have broken in this interview, you may want to restart it.")) .AsEphemeral()); Logger.Error("The interview for channel " + interaction.Channel.Id + " exists but does not have a message ID set for it's root interview step"); return; } // Check if this button/selector is for an older question. if (interaction.Message.Id != currentStep.messageID) { await interaction.CreateResponseAsync(DiscordInteractionResponseType.ChannelMessageWithSource, new DiscordInteractionResponseBuilder() .AddEmbed(new DiscordEmbedBuilder() .WithColor(DiscordColor.Red) .WithDescription("Error: You have already replied to this question, you have to reply to the latest one.")) .AsEphemeral()); return; } try { await interaction.CreateResponseAsync(DiscordInteractionResponseType.UpdateMessage); } catch (Exception e) { Logger.Error("Could not update original message:", e); } // Parse the response index from the button/selector. string componentID = ""; string answer = ""; switch (interaction.Data.ComponentType) { case DiscordComponentType.UserSelect: case DiscordComponentType.RoleSelect: case DiscordComponentType.ChannelSelect: case DiscordComponentType.MentionableSelect: if (interaction.Data.Resolved.Roles.Any()) { answer = interaction.Data.Resolved.Roles.First().Value.Mention; } else if (interaction.Data.Resolved.Users.Any()) { answer = interaction.Data.Resolved.Users.First().Value.Mention; } else if (interaction.Data.Resolved.Channels.Any()) { answer = interaction.Data.Resolved.Channels.First().Value.Mention; } else if (interaction.Data.Resolved.Messages.Any()) { answer = interaction.Data.Resolved.Messages.First().Value.Id.ToString(); } break; case DiscordComponentType.StringSelect: componentID = interaction.Data.Values[0]; break; case DiscordComponentType.Button: componentID = interaction.Data.CustomId.Replace("supportboi_interviewbutton ", ""); break; case DiscordComponentType.ActionRow: case DiscordComponentType.FormInput: default: throw new ArgumentOutOfRangeException("Tried to process an invalid component type: " + interaction.Data.ComponentType); } // The different mentionable selectors provide the actual answer, while the others just return the ID. if (componentID == "") { foreach (KeyValuePair<string, ReferencedInterviewStep> reference in currentStep.references) { // Skip to the first matching step. if (Regex.IsMatch(answer, reference.Key)) { if (TryGetStepFromReference(interview, reference.Value, out InterviewStep referencedStep)) { currentStep.steps.Add(reference.Key, referencedStep); await HandleAnswer(answer, referencedStep, interview, currentStep, interaction.Channel); } currentStep.references.Remove(reference.Key); return; } } foreach (KeyValuePair<string, InterviewStep> step in currentStep.steps) { // Skip to the first matching step. if (Regex.IsMatch(answer, step.Key)) { await HandleAnswer(answer, step.Value, interview, currentStep, interaction.Channel); return; } } Logger.Error("The interview for channel " + interaction.Channel.Id + " reached a step of type " + currentStep.messageType + " which has no valid next step. Their selection was:\n" + answer); DiscordMessage followupMessage = await interaction.CreateFollowupMessageAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder { Color = DiscordColor.Red, Description = "Error: Could not determine the next question based on your answer. Check your response and ask an admin to check the bot logs if this seems incorrect." }).AsEphemeral()); currentStep.AddRelatedMessageIDs(followupMessage.Id); Database.SaveInterview(interview); } else { if (!int.TryParse(componentID, out int stepIndex)) { Logger.Error("Invalid interview button/selector index: " + componentID); return; } if (stepIndex >= currentStep.steps.Count || stepIndex < 0) { Logger.Error("Invalid interview button/selector index: " + stepIndex); return; } (string stepString, InterviewStep nextStep) = currentStep.steps.ElementAt(stepIndex); await HandleAnswer(stepString, nextStep, interview, currentStep, interaction.Channel); } } public static bool TryGetStepFromReference(Interview interview, ReferencedInterviewStep reference, out InterviewStep step) { foreach (KeyValuePair<string, InterviewStep> definition in interview.definitions) { if (reference.id == definition.Key) { step = definition.Value; step.buttonStyle = reference.buttonStyle; step.selectorDescription = reference.selectorDescription; if (step.messageType != MessageType.ERROR) { step.afterReferenceStep = reference.afterReferenceStep; } return true; } } step = null; return false; } public static async Task ProcessResponseMessage(DiscordMessage answerMessage) { // Either the message or the referenced message is null. if (answerMessage.Channel == null || answerMessage.ReferencedMessage?.Channel == null) { return; } // The channel does not have an active interview. if (!Database.TryGetInterview(answerMessage.ReferencedMessage.Channel.Id, out Interview interview)) { return; } if (!interview.interviewRoot.TryGetCurrentStep(out InterviewStep currentStep)) { return; } // The user responded to something other than the latest interview question. if (answerMessage.ReferencedMessage.Id != currentStep.messageID) { return; } // The user responded to a question which does not take a text response. if (currentStep.messageType != MessageType.TEXT_INPUT) { return; } // The length requirement is less than 1024 characters, and must be less than the configurable limit if it is set. int maxLength = Math.Min(currentStep.maxLength ?? 1024, 1024); if (answerMessage.Content.Length > maxLength) { DiscordMessage lengthMessage = await answerMessage.RespondAsync(new DiscordEmbedBuilder { Description = "Error: Your answer cannot be more than " + maxLength + " characters (" + answerMessage.Content.Length + "/" + maxLength + ").", Color = DiscordColor.Red }); currentStep.AddRelatedMessageIDs(answerMessage.Id, lengthMessage.Id); Database.SaveInterview(interview); return; } if (answerMessage.Content.Length < (currentStep.minLength ?? 0)) { DiscordMessage lengthMessage = await answerMessage.RespondAsync(new DiscordEmbedBuilder { Description = "Error: Your answer must be at least " + currentStep.minLength + " characters (" + answerMessage.Content.Length + "/" + currentStep.minLength + ").", Color = DiscordColor.Red }); currentStep.AddRelatedMessageIDs(answerMessage.Id, lengthMessage.Id); Database.SaveInterview(interview); return; } foreach ((string stepPattern, InterviewStep nextStep) in currentStep.steps) { // Skip to the first matching step. if (!Regex.IsMatch(answerMessage.Content, stepPattern)) { continue; } await HandleAnswer(answerMessage.Content, nextStep, interview, currentStep, answerMessage.Channel, answerMessage); return; } Logger.Error("The interview for channel " + answerMessage.Channel.Id + " reached a step of type " + currentStep.messageType + " which has no valid next step. Their message was:\n" + answerMessage.Content); DiscordMessage errorMessage = await answerMessage.RespondAsync(new DiscordEmbedBuilder { Description = "Error: Could not determine the next question based on your answer. Check your response and ask an admin to check the bot logs if this seems incorrect.", Color = DiscordColor.Red }); currentStep.AddRelatedMessageIDs(answerMessage.Id, errorMessage.Id); Database.SaveInterview(interview); } private static async Task HandleAnswer(string answer, InterviewStep nextStep, Interview interview, InterviewStep previousStep, DiscordChannel channel, DiscordMessage answerMessage = null) { // The error message type should not alter anything about the interview. if (nextStep.messageType != MessageType.ERROR) { previousStep.answer = answer; // There is no message ID if the step is not a text input. previousStep.answerID = answerMessage == null ? 0 : answerMessage.Id; } // Create next step, or finish the interview. switch (nextStep.messageType) { case MessageType.TEXT_INPUT: case MessageType.BUTTONS: case MessageType.TEXT_SELECTOR: case MessageType.ROLE_SELECTOR: case MessageType.USER_SELECTOR: case MessageType.CHANNEL_SELECTOR: case MessageType.MENTIONABLE_SELECTOR: foreach ((string stepPattern, ReferencedInterviewStep reference) in nextStep.references) { if (!reference.TryGetReferencedStep(interview.definitions, out InterviewStep step)) { if (answerMessage != null) { DiscordMessage lengthMessage = await answerMessage.RespondAsync(new DiscordEmbedBuilder { Description = "Error: The referenced step id '" + reference.id + "' does not exist in the step definitions.", Color = DiscordColor.Red }); nextStep.AddRelatedMessageIDs(answerMessage.Id, lengthMessage.Id); previousStep.answer = null; previousStep.answerID = 0; Database.SaveInterview(interview); } return; } nextStep.steps.Add(stepPattern, step); } nextStep.references.Clear(); await SendNextMessage(interview, channel, nextStep); Database.SaveInterview(interview); break; case MessageType.INTERVIEW_END: DiscordEmbedBuilder endEmbed = new() { Color = Utilities.StringToColor(nextStep.color), Title = nextStep.heading, Description = nextStep.message, }; if (nextStep.addSummary ?? false) { AddSummary(interview, ref endEmbed); } await channel.SendMessageAsync(endEmbed); if (Config.deleteMessagesAfterInterviewEnd) { await DeletePreviousMessages(interview, channel); } if (!Database.TryDeleteInterview(channel.Id)) { Logger.Error("Could not delete interview from database. Channel ID: " + channel.Id); } return; case MessageType.REFERENCE_END: if (interview.interviewRoot.TryGetTakenSteps(out List<InterviewStep> previousSteps)) { foreach (InterviewStep step in previousSteps) { if (step.afterReferenceStep != null) { // If the referenced step is also a reference end, skip it and try to find another. if (step.afterReferenceStep.messageType == MessageType.REFERENCE_END) { step.afterReferenceStep = null; } else { nextStep = step.afterReferenceStep; step.afterReferenceStep = null; previousStep.steps.Clear(); previousStep.steps.Add(answer, nextStep); await HandleAnswer(answer, nextStep, interview, previousStep, channel, answerMessage); return; } } } } DiscordEmbedBuilder error = new() { Color = DiscordColor.Red, Description = "An error occured while trying to find the next interview step." }; if (answerMessage == null) { DiscordMessage errorMessage = await channel.SendMessageAsync(error); previousStep.AddRelatedMessageIDs(errorMessage.Id); } else { DiscordMessage errorMessage = await answerMessage.RespondAsync(error); previousStep.AddRelatedMessageIDs(errorMessage.Id, answerMessage.Id); } Database.SaveInterview(interview); Logger.Error("Could not find a step to return to after a reference step in channel " + channel.Id); return; case MessageType.ERROR: default: DiscordEmbedBuilder errorEmbed = new() { Color = Utilities.StringToColor(nextStep.color), Title = nextStep.heading, Description = nextStep.message }; if (nextStep.addSummary ?? false) { AddSummary(interview, ref errorEmbed); } if (answerMessage == null) { DiscordMessage errorMessage = await channel.SendMessageAsync(errorEmbed); previousStep.AddRelatedMessageIDs(errorMessage.Id); } else { DiscordMessage errorMessage = await answerMessage.RespondAsync(errorEmbed); previousStep.AddRelatedMessageIDs(errorMessage.Id, answerMessage.Id); } Database.SaveInterview(interview); return; } } private static void AddSummary(Interview interview, ref DiscordEmbedBuilder embed) { OrderedDictionary summaryFields = new(); interview.interviewRoot.GetSummary(ref summaryFields); foreach (DictionaryEntry entry in summaryFields) { embed.AddField((string)entry.Key, (string)entry.Value ?? "-"); } } private static async Task DeletePreviousMessages(Interview interview, DiscordChannel channel) { List<ulong> previousMessages = []; interview.interviewRoot.GetMessageIDs(ref previousMessages); foreach (ulong previousMessageID in previousMessages) { try { DiscordMessage previousMessage = await channel.GetMessageAsync(previousMessageID); await channel.DeleteMessageAsync(previousMessage, "Deleting old interview message."); } catch (Exception e) { Logger.Warn("Failed to delete old interview message: ", e); } } } private static async Task SendNextMessage(Interview interview, DiscordChannel channel, InterviewStep step) { DiscordMessageBuilder msgBuilder = new(); DiscordEmbedBuilder embed = new() { Color = Utilities.StringToColor(step.color), Title = step.heading, Description = step.message }; if (step.addSummary ?? false) { AddSummary(interview, ref embed); } switch (step.messageType) { case MessageType.BUTTONS: int nrOfButtons = 0; for (int nrOfButtonRows = 0; nrOfButtonRows < 5 && nrOfButtons < step.steps.Count; nrOfButtonRows++) { List<DiscordButtonComponent> buttonRow = []; for (; nrOfButtons < 5 * (nrOfButtonRows + 1) && nrOfButtons < step.steps.Count; nrOfButtons++) { (string stepPattern, InterviewStep nextStep) = step.steps.ToArray()[nrOfButtons]; buttonRow.Add(new DiscordButtonComponent(nextStep.GetButtonStyle(), "supportboi_interviewbutton " + nrOfButtons, stepPattern)); } msgBuilder.AddComponents(buttonRow); } break; case MessageType.TEXT_SELECTOR: List<DiscordSelectComponent> selectionComponents = []; int selectionOptions = 0; for (int selectionBoxes = 0; selectionBoxes < 5 && selectionOptions < step.steps.Count; selectionBoxes++) { List<DiscordSelectComponentOption> categoryOptions = []; for (; selectionOptions < 25 * (selectionBoxes + 1) && selectionOptions < step.steps.Count; selectionOptions++) { (string stepPattern, InterviewStep nextStep) = step.steps.ToArray()[selectionOptions]; categoryOptions.Add(new DiscordSelectComponentOption(stepPattern, selectionOptions.ToString(), nextStep.selectorDescription)); } selectionComponents.Add(new DiscordSelectComponent("supportboi_interviewselector " + selectionBoxes, string.IsNullOrWhiteSpace(step.selectorPlaceholder) ? "Select an option..." : step.selectorPlaceholder, categoryOptions)); } msgBuilder.AddComponents(selectionComponents); break; case MessageType.ROLE_SELECTOR: msgBuilder.AddComponents(new DiscordRoleSelectComponent("supportboi_interviewroleselector", string.IsNullOrWhiteSpace(step.selectorPlaceholder) ? "Select a role..." : step.selectorPlaceholder)); break; case MessageType.USER_SELECTOR: msgBuilder.AddComponents(new DiscordUserSelectComponent("supportboi_interviewuserselector", string.IsNullOrWhiteSpace(step.selectorPlaceholder) ? "Select a user..." : step.selectorPlaceholder)); break; case MessageType.CHANNEL_SELECTOR: msgBuilder.AddComponents(new DiscordChannelSelectComponent("supportboi_interviewchannelselector", string.IsNullOrWhiteSpace(step.selectorPlaceholder) ? "Select a channel..." : step.selectorPlaceholder)); break; case MessageType.MENTIONABLE_SELECTOR: msgBuilder.AddComponents(new DiscordMentionableSelectComponent("supportboi_interviewmentionableselector", string.IsNullOrWhiteSpace(step.selectorPlaceholder) ? "Select a user or role..." : step.selectorPlaceholder)); break; case MessageType.TEXT_INPUT: embed.WithFooter("Reply to this message with your answer. You cannot include images or files."); break; case MessageType.INTERVIEW_END: case MessageType.ERROR: default: break; } msgBuilder.AddEmbed(embed); DiscordMessage message = await channel.SendMessageAsync(msgBuilder); step.messageID = message.Id; } }