diff --git a/src/contexts/avatar.js b/src/contexts/avatar.js
new file mode 100644
index 0000000..094941e
--- /dev/null
+++ b/src/contexts/avatar.js
@@ -0,0 +1,45 @@
+const { EmbedBuilder, ApplicationCommandType } = require("discord.js");
+const { EMBED_COLORS } = require("@root/config");
+
+/**
+ * @type {import('@structures/BaseContext')}
+ */
+module.exports = {
+  name: "avatar",
+  description: "displays avatar information about the user",
+  type: ApplicationCommandType.User,
+  enabled: true,
+  ephemeral: true,
+
+  async run(interaction) {
+    const user = await interaction.client.users.fetch(interaction.targetId);
+    const response = getAvatar(user);
+    await interaction.followUp(response);
+  },
+};
+
+function getAvatar(user) {
+  const x64 = user.displayAvatarURL({ extension: "png", size: 64 });
+  const x128 = user.displayAvatarURL({ extension: "png", size: 128 });
+  const x256 = user.displayAvatarURL({ extension: "png", size: 256 });
+  const x512 = user.displayAvatarURL({ extension: "png", size: 512 });
+  const x1024 = user.displayAvatarURL({ extension: "png", size: 1024 });
+  const x2048 = user.displayAvatarURL({ extension: "png", size: 2048 });
+
+  const embed = new EmbedBuilder()
+    .setTitle(`Avatar of ${user.username}`)
+    .setColor(EMBED_COLORS.BOT_EMBED)
+    .setImage(x256)
+    .setDescription(
+      `Links: • [x64](${x64}) ` +
+        `• [x128](${x128}) ` +
+        `• [x256](${x256}) ` +
+        `• [x512](${x512}) ` +
+        `• [x1024](${x1024}) ` +
+        `• [x2048](${x2048}) `
+  );
+
+  return {
+    embeds: [embed],
+  };
+}
\ No newline at end of file
diff --git a/src/handlers/automod.js b/src/handlers/automod.js
new file mode 100644
index 0000000..4478111
--- /dev/null
+++ b/src/handlers/automod.js
@@ -0,0 +1,219 @@
+const { EmbedBuilder } = require("discord.js");
+const { containsLink, containsDiscordInvite } = require("@helpers/Utils");
+const { getMember } = require("@schemas/Member");
+const { addModAction } = require("@helpers/ModUtils");
+const { AUTOMOD } = require("@root/config");
+const { addAutoModLogToDb } = require("@schemas/AutomodLogs");
+
+const antispamCache = new Map();
+const MESSAGE_SPAM_THRESHOLD = 3000;
+
+// Cleanup the cache
+setInterval(
+  () => {
+    antispamCache.forEach((value, key) => {
+      if (Date.now() - value.timestamp > MESSAGE_SPAM_THRESHOLD) {
+        antispamCache.delete(key);
+      }
+    });
+  },
+  10 * 60 * 1000
+);
+
+/**
+ * Check if the message needs to be moderated and has required permissions
+ * @param {import('discord.js').Message} message
+ */
+const shouldModerate = (message) => {
+  const { member, guild, channel } = message;
+
+  // Ignore if bot cannot delete channel messages
+  if (!channel.permissionsFor(guild.members.me)?.has("ManageMessages")) return false;
+
+  // Ignore Possible Guild Moderators
+  if (member.permissions.has(["KickMembers", "BanMembers", "ManageGuild"])) return false;
+
+  // Ignore Possible Channel Moderators
+  if (channel.permissionsFor(message.member).has("ManageMessages")) return false;
+  return true;
+};
+
+/**
+ * Perform moderation on the message
+ * @param {import('discord.js').Message} message
+ * @param {object} settings
+ */
+async function performAutomod(message, settings) {
+  const { automod } = settings;
+
+  if (automod.wh_channels.includes(message.channelId)) return;
+  if (!automod.debug && !shouldModerate(message)) return;
+
+  const { channel, member, guild, content, author, mentions } = message;
+  const logChannel = settings.modlog_channel ? channel.guild.channels.cache.get(settings.modlog_channel) : null;
+
+  let shouldDelete = false;
+  let strikesTotal = 0;
+
+  const fields = [];
+
+  // Max mentions
+  if (mentions.members.size > automod.max_mentions) {
+    fields.push({ name: "Mentions", value: `${mentions.members.size}/${automod.max_mentions}`, inline: true });
+    // strikesTotal += mentions.members.size - automod.max_mentions;
+    strikesTotal += 1;
+  }
+
+  // Maxrole mentions
+  if (mentions.roles.size > automod.max_role_mentions) {
+    fields.push({ name: "RoleMentions", value: `${mentions.roles.size}/${automod.max_role_mentions}`, inline: true });
+    // strikesTotal += mentions.roles.size - automod.max_role_mentions;
+    strikesTotal += 1;
+  }
+
+  if (automod.anti_massmention > 0) {
+    // check everyone mention
+    if (mentions.everyone) {
+      fields.push({ name: "Everyone Mention", value: "✓", inline: true });
+      strikesTotal += 1;
+    }
+
+    // check user/role mentions
+    if (mentions.users.size + mentions.roles.size > automod.anti_massmention) {
+      fields.push({
+        name: "User/Role Mentions",
+        value: `${mentions.users.size + mentions.roles.size}/${automod.anti_massmention}`,
+        inline: true,
+      });
+      // strikesTotal += mentions.users.size + mentions.roles.size - automod.anti_massmention;
+      strikesTotal += 1;
+    }
+  }
+
+  // Max Lines
+  if (automod.max_lines > 0) {
+    const count = content.split("\n").length;
+    if (count > automod.max_lines) {
+      fields.push({ name: "New Lines", value: `${count}/${automod.max_lines}`, inline: true });
+      shouldDelete = true;
+      // strikesTotal += Math.ceil((count - automod.max_lines) / automod.max_lines);
+      strikesTotal += 1;
+    }
+  }
+
+  // Anti Attachments
+  if (automod.anti_attachments) {
+    if (message.attachments.size > 0) {
+      fields.push({ name: "Attachments Found", value: "✓", inline: true });
+      shouldDelete = true;
+      strikesTotal += 1;
+    }
+  }
+
+  // Anti links
+  if (automod.anti_links) {
+    if (containsLink(content)) {
+      fields.push({ name: "Links Found", value: "✓", inline: true });
+      shouldDelete = true;
+      strikesTotal += 1;
+    }
+  }
+
+  // Anti Spam
+  if (!automod.anti_links && automod.anti_spam) {
+    if (containsLink(content)) {
+      const key = author.id + "|" + message.guildId;
+      if (antispamCache.has(key)) {
+        let antispamInfo = antispamCache.get(key);
+        if (
+          antispamInfo.channelId !== message.channelId &&
+          antispamInfo.content === content &&
+          Date.now() - antispamInfo.timestamp < MESSAGE_SPAM_THRESHOLD
+        ) {
+          fields.push({ name: "AntiSpam Detection", value: "✓", inline: true });
+          shouldDelete = true;
+          strikesTotal += 1;
+        }
+      } else {
+        let antispamInfo = {
+          channelId: message.channelId,
+          content,
+          timestamp: Date.now(),
+        };
+        antispamCache.set(key, antispamInfo);
+      }
+    }
+  }
+
+  // Anti Invites
+  if (!automod.anti_links && automod.anti_invites) {
+    if (containsDiscordInvite(content)) {
+      fields.push({ name: "Discord Invites", value: "✓", inline: true });
+      shouldDelete = true;
+      strikesTotal += 1;
+    }
+  }
+
+  // delete message if deletable
+  if (shouldDelete && message.deletable) {
+    message
+      .delete()
+      .then(() => channel.safeSend("> Auto-Moderation! Message deleted", 5))
+      .catch(() => { });
+  }
+
+  if (strikesTotal > 0) {
+    // add strikes to member
+    const memberDb = await getMember(guild.id, author.id);
+    memberDb.strikes += strikesTotal;
+
+    // log to db
+    const reason = fields.map((field) => field.name + ": " + field.value).join("\n");
+    addAutoModLogToDb(member, content, reason, strikesTotal).catch(() => { });
+
+    // send automod log
+    if (logChannel) {
+      const logEmbed = new EmbedBuilder()
+        .setAuthor({ name: "Auto Moderation" })
+        .setThumbnail(author.displayAvatarURL())
+        .setColor(AUTOMOD.LOG_EMBED)
+        .addFields(fields)
+        .setDescription(`**Channel:** ${channel.toString()}\n**Content:**\n${content}`)
+        .setFooter({
+          text: `By ${author.username} | ${author.id}`,
+          iconURL: author.avatarURL(),
+        });
+
+      logChannel.safeSend({ embeds: [logEmbed] });
+    }
+
+    // DM strike details
+    const strikeEmbed = new EmbedBuilder()
+      .setColor(AUTOMOD.DM_EMBED)
+      .setThumbnail(guild.iconURL())
+      .setAuthor({ name: "Auto Moderation" })
+      .addFields(fields)
+      .setDescription(
+        `You have received ${strikesTotal} strikes!\n\n` +
+        `**Guild:** ${guild.name}\n` +
+        `**Total Strikes:** ${memberDb.strikes} out of ${automod.strikes}`
+      );
+
+    author.send({ embeds: [strikeEmbed] }).catch((ex) => { });
+
+    // check if max strikes are received
+    if (memberDb.strikes >= automod.strikes) {
+      // Reset Strikes
+      memberDb.strikes = 0;
+
+      // Add Moderation Action
+      await addModAction(guild.members.me, member, "Automod: Max strikes received", automod.action).catch(() => { });
+    }
+
+    await memberDb.save();
+  }
+}
+
+module.exports = {
+  performAutomod,
+};
\ No newline at end of file
diff --git a/src/handlers/command.js b/src/handlers/command.js
new file mode 100644
index 0000000..7c31288
--- /dev/null
+++ b/src/handlers/command.js
@@ -0,0 +1,222 @@
+const { EmbedBuilder, ApplicationCommandOptionType } = require("discord.js");
+const { OWNER_IDS, PREFIX_COMMANDS, EMBED_COLORS } = require("@root/config");
+const { parsePermissions } = require("@helpers/Utils");
+const { timeformat } = require("@helpers/Utils");
+const { getSettings } = require("@schemas/Guild");
+
+const cooldownCache = new Map();
+
+module.exports = {
+  /**
+   * @param {import('discord.js').Message} message
+   * @param {import("@structures/Command")} cmd
+   * @param {object} settings
+   */
+  handlePrefixCommand: async function (message, cmd, settings) {
+    const prefix = settings.prefix;
+    const args = message.content.replace(prefix, "").split(/\s+/);
+    const invoke = args.shift().toLowerCase();
+
+    const data = {};
+    data.settings = settings;
+    data.prefix = prefix;
+    data.invoke = invoke;
+
+    if (!message.channel.permissionsFor(message.guild.members.me).has("SendMessages")) return;
+
+    // callback validations
+    if (cmd.validations) {
+      for (const validation of cmd.validations) {
+        if (!validation.callback(message)) {
+          return message.safeReply(validation.message);
+        }
+      }
+    }
+
+    // Owner commands
+    if (cmd.category === "OWNER" && !OWNER_IDS.includes(message.author.id)) {
+      return message.safeReply("This command is only accessible to bot owners");
+    }
+
+    // check user permissions
+    if (cmd.userPermissions && cmd.userPermissions?.length > 0) {
+      if (!message.channel.permissionsFor(message.member).has(cmd.userPermissions)) {
+        return message.safeReply(`You need ${parsePermissions(cmd.userPermissions)} for this command`);
+      }
+    }
+
+    // check bot permissions
+    if (cmd.botPermissions && cmd.botPermissions.length > 0) {
+      if (!message.channel.permissionsFor(message.guild.members.me).has(cmd.botPermissions)) {
+        return message.safeReply(`I need ${parsePermissions(cmd.botPermissions)} for this command`);
+      }
+    }
+
+    // minArgs count
+    if (cmd.command.minArgsCount > args.length) {
+      const usageEmbed = this.getCommandUsage(cmd, prefix, invoke);
+      return message.safeReply({ embeds: [usageEmbed] });
+    }
+
+    // cooldown check
+    if (cmd.cooldown > 0) {
+      const remaining = getRemainingCooldown(message.author.id, cmd);
+      if (remaining > 0) {
+        return message.safeReply(`You are on cooldown. You can again use the command in \`${timeformat(remaining)}\``);
+      }
+    }
+
+    try {
+      await cmd.messageRun(message, args, data);
+    } catch (ex) {
+      message.client.logger.error("messageRun", ex);
+      message.safeReply("An error occurred while running this command");
+    } finally {
+      if (cmd.cooldown > 0) applyCooldown(message.author.id, cmd);
+    }
+  },
+
+  /**
+   * @param {import('discord.js').ChatInputCommandInteraction} interaction
+   */
+  handleSlashCommand: async function (interaction) {
+    const cmd = interaction.client.slashCommands.get(interaction.commandName);
+    if (!cmd) return interaction.reply({ content: "An error has occurred", ephemeral: true }).catch(() => { });
+
+    // callback validations
+    if (cmd.validations) {
+      for (const validation of cmd.validations) {
+        if (!validation.callback(interaction)) {
+          return interaction.reply({
+            content: validation.message,
+            ephemeral: true,
+          });
+        }
+      }
+    }
+
+    // Owner commands
+    if (cmd.category === "OWNER" && !OWNER_IDS.includes(interaction.user.id)) {
+      return interaction.reply({
+        content: `This command is only accessible to bot owners`,
+        ephemeral: true,
+      });
+    }
+
+    // user permissions
+    if (interaction.member && cmd.userPermissions?.length > 0) {
+      if (!interaction.member.permissions.has(cmd.userPermissions)) {
+        return interaction.reply({
+          content: `You need ${parsePermissions(cmd.userPermissions)} for this command`,
+          ephemeral: true,
+        });
+      }
+    }
+
+    // bot permissions
+    if (cmd.botPermissions && cmd.botPermissions.length > 0) {
+      if (!interaction.guild.members.me.permissions.has(cmd.botPermissions)) {
+        return interaction.reply({
+          content: `I need ${parsePermissions(cmd.botPermissions)} for this command`,
+          ephemeral: true,
+        });
+      }
+    }
+
+    // cooldown check
+    if (cmd.cooldown > 0) {
+      const remaining = getRemainingCooldown(interaction.user.id, cmd);
+      if (remaining > 0) {
+        return interaction.reply({
+          content: `You are on cooldown. You can again use the command in \`${timeformat(remaining)}\``,
+          ephemeral: true,
+        });
+      }
+    }
+
+    try {
+      await interaction.deferReply({ ephemeral: cmd.slashCommand.ephemeral });
+      const settings = await getSettings(interaction.guild);
+      await cmd.interactionRun(interaction, { settings });
+    } catch (ex) {
+      await interaction.followUp("Oops! An error occurred while running the command");
+      interaction.client.logger.error("interactionRun", ex);
+    } finally {
+      if (cmd.cooldown > 0) applyCooldown(interaction.user.id, cmd);
+    }
+  },
+
+  /**
+   * Build a usage embed for this command
+   * @param {import('@structures/Command')} cmd - command object
+   * @param {string} prefix - guild bot prefix
+   * @param {string} invoke - alias that was used to trigger this command
+   * @param {string} [title] - the embed title
+   */
+  getCommandUsage(cmd, prefix = PREFIX_COMMANDS.DEFAULT_PREFIX, invoke, title = "Usage") {
+    let desc = "";
+    if (cmd.command.subcommands && cmd.command.subcommands.length > 0) {
+      cmd.command.subcommands.forEach((sub) => {
+        desc += `\`${prefix}${invoke || cmd.name} ${sub.trigger}\`\n❯ ${sub.description}\n\n`;
+      });
+      if (cmd.cooldown) {
+        desc += `**Cooldown:** ${timeformat(cmd.cooldown)}`;
+      }
+    } else {
+      desc += `\`\`\`css\n${prefix}${invoke || cmd.name} ${cmd.command.usage}\`\`\``;
+      if (cmd.description !== "") desc += `\n**Help:** ${cmd.description}`;
+      if (cmd.cooldown) desc += `\n**Cooldown:** ${timeformat(cmd.cooldown)}`;
+    }
+
+    const embed = new EmbedBuilder().setColor(EMBED_COLORS.BOT_EMBED).setDescription(desc);
+    if (title) embed.setAuthor({ name: title });
+    return embed;
+  },
+
+  /**
+   * @param {import('@structures/Command')} cmd - command object
+   */
+  getSlashUsage(cmd) {
+    let desc = "";
+    if (cmd.slashCommand.options?.find((o) => o.type === ApplicationCommandOptionType.Subcommand)) {
+      const subCmds = cmd.slashCommand.options.filter((opt) => opt.type === ApplicationCommandOptionType.Subcommand);
+      subCmds.forEach((sub) => {
+        desc += `\`/${cmd.name} ${sub.name}\`\n❯ ${sub.description}\n\n`;
+      });
+    } else {
+      desc += `\`/${cmd.name}\`\n\n**Help:** ${cmd.description}`;
+    }
+
+    if (cmd.cooldown) {
+      desc += `\n**Cooldown:** ${timeformat(cmd.cooldown)}`;
+    }
+
+    return new EmbedBuilder().setColor(EMBED_COLORS.BOT_EMBED).setDescription(desc);
+  },
+};
+
+/**
+ * @param {string} memberId
+ * @param {object} cmd
+ */
+function applyCooldown(memberId, cmd) {
+  const key = cmd.name + "|" + memberId;
+  cooldownCache.set(key, Date.now());
+}
+
+/**
+ * @param {string} memberId
+ * @param {object} cmd
+ */
+function getRemainingCooldown(memberId, cmd) {
+  const key = cmd.name + "|" + memberId;
+  if (cooldownCache.has(key)) {
+    const remaining = (Date.now() - cooldownCache.get(key)) * 0.001;
+    if (remaining > cmd.cooldown) {
+      cooldownCache.delete(key);
+      return 0;
+    }
+    return cmd.cooldown - remaining;
+  }
+  return 0;
+}
\ No newline at end of file
diff --git a/src/handlers/context.js b/src/handlers/context.js
new file mode 100644
index 0000000..a9a5ff6
--- /dev/null
+++ b/src/handlers/context.js
@@ -0,0 +1,69 @@
+const { parsePermissions } = require("@helpers/Utils");
+const { timeformat } = require("@helpers/Utils");
+
+const cooldownCache = new Map();
+
+module.exports = {
+  /**
+  * @param {import('discord.js').ContextMenuInteraction} interaction
+  * @param {import("@structures/BaseContext")} context
+  */
+  handleContext: async function (interaction, context) {
+    // check cooldown
+    if (context.cooldown) {
+      const remaining = getRemainingCooldown(interaction.user.id, context);
+      if (remaining > 0) {
+        return interaction.reply({
+          content: `You are on cooldown, You can use this command again after ${timeformat(remaining)}`,
+          ephemeral: true,
+        })
+      }
+    }
+
+    // check user permissions
+    if (interaction.member && context.userPermissions && context.userPermissions?.length > 0) {
+      if (!interaction.member.permissions.has(context.userPermissions)) {
+        return interaction.reply({
+          content: `You need ${parsePermissions(context.userPermissions)} to use this command`,
+          ephemeral: true,
+        });
+      }
+    }
+
+    try {
+      await interaction.deferReply({ ephemeral: context.ephemeral });
+      await context.run(interaction);
+    } catch (ex) {
+      interaction.followUp("Oops! An error occured while running the command");
+      interaction.client.logger.error("contextRun", ex);
+    } finally {
+      applyCooldown(interaction.user.id, context);
+    }
+  },
+};
+
+/**
+ * @param {string} memberId
+ * @param {object} context
+ */
+function applyCooldown(memberId, context) {
+  const key = context.name + "|" + memberId;
+  cooldownCache.set(key, Date.now());
+}
+
+/**
+ * @param {string} memberId
+ * @param {object} context
+ */
+function getRemainingCooldown(memberId, context) {
+  const key = context.name + "|" + memberId;
+  if (cooldownCache.has(key)) {
+    const remaining = (Date.now() - cooldownCache.get(key)) * 0.001;
+    if (remaining > context.cooldown) {
+      cooldownCache.delete(key);
+      return 0;
+    }
+    return context.cooldown - remaining;
+  }
+  return 0;
+}
\ No newline at end of file
diff --git a/src/handlers/counter.js b/src/handlers/counter.js
new file mode 100644
index 0000000..b623284
--- /dev/null
+++ b/src/handlers/counter.js
@@ -0,0 +1,58 @@
+const { getSettings } = require("@schemas/Guild");
+
+/**
+ * Updates the counter channel for all the guildId's present in the update queue
+ * @param {import('@src/structures').BotClient} client
+ */
+async function updateCounterChannels(client) {
+  client.counterUpdateQueue.forEach(async (guildId) => {
+    const guild = client.guilds.cache.get(guildId);
+    if (!guild) return;
+
+    try {
+      const settings = await getSettings(guild);
+
+      const all = guild.memberCount;
+      const bots = settings.data.bots;
+      const members = all - bots;
+
+      for (const config of settings.counters) {
+        const chId = config.channel_id;
+        const vc = guild.channels.cache.get(chId);
+        if (!vc) continue;
+
+        let channelName;
+        if (config.counter_type.toUpperCase() === "USERS") channelName = `${config.name} : ${all}`;
+        if (config.counter_type.toUpperCase() === "MEMBERS") channelName = `${config.name} : ${members}`;
+        if (config.counter_type.toUpperCase() === "BOTS") channelName = `${config.name} : ${bots}`;
+
+        if (vc.manageable) vc.setName(channelName).catch((err) => vc.client.logger.log("Set Name error: ", err));
+      }
+    } catch (ex) {
+      client.logger.error(`Error updating counter channels for guildId: ${guildId}`, ex);
+    } finally {
+      // remove guildId from cache
+      const i = client.counterUpdateQueue.indexOf(guild.id);
+      if (i > -1) client.counterUpdateQueue.splice(i, 1);
+    }
+  });
+}
+
+/**
+ * Initialize guild counters at startup
+ * @param {import("discord.js").Guild} guild
+ * @param {Object} settings
+ */
+async function init(guild, settings) {
+  if (settings.counters.find((doc) => ["MEMBERS", "BOTS"].includes(doc.counter_type.toUpperCase()))) {
+    const stats = await guild.fetchMemberStats();
+    settings.data.bots = stats[1]; // update bot count in database
+    await settings.save();
+  }
+
+  // schedule for update
+  if (!guild.client.counterUpdateQueue.includes(guild.id)) guild.client.counterUpdateQueue.push(guild.id);
+  return true;
+}
+
+module.exports = { init, updateCounterChannels };
\ No newline at end of file
diff --git a/src/handlers/giveaway.js b/src/handlers/giveaway.js
new file mode 100644
index 0000000..a4c5b29
--- /dev/null
+++ b/src/handlers/giveaway.js
@@ -0,0 +1,43 @@
+const { GiveawaysManager } = require("discord-giveaways");
+const Model = require("@schemas/Giveaways");
+
+class MongooseGiveaways extends GiveawaysManager {
+  /**
+   * @param {import("@structures/BotClient")} client
+   */
+  constructor(client) {
+    super(
+      client,
+      {
+        default: {
+          botsCanWin: false,
+          embedColor: client.config.GIVEAWAYS.START_EMBED,
+          embedColorEnd: client.config.GIVEAWAYS.END_EMBED,
+          reaction: client.config.GIVEAWAYS.REACTION,
+        },
+      },
+      false // do not initialize manager yet
+    );
+  }
+
+  async getAllGiveaways() {
+    return await Model.find().lean().exec();
+  }
+
+  async saveGiveaway(messageId, giveawayData) {
+    await Model.create(giveawayData);
+    return true;
+  }
+
+  async editGiveaway(messageId, giveawayData) {
+    await Model.updateOne({ messageId }, giveawayData, { omitUndefined: true }).exec();
+    return true;
+  }
+
+  async deleteGiveaway(messageId) {
+    await Model.deleteOne({ messageId }).exec();
+    return true;
+  }
+}
+
+module.exports = (client) => new MongooseGiveaways(client);
\ No newline at end of file
diff --git a/src/handlers/greeting.js b/src/handlers/greeting.js
new file mode 100644
index 0000000..fa2106f
--- /dev/null
+++ b/src/handlers/greeting.js
@@ -0,0 +1,134 @@
+const { EmbedBuilder } = require("discord.js");
+const { getSettings } = require("@schemas/Guild");
+
+/**
+ * @param {string} content
+ * @param {import('discord.js').GuildMember} member
+ * @param {Object} inviterData
+ */
+const parse = async (content, member, inviterData = {}) => {
+  const inviteData = {};
+
+  const getEffectiveInvites = (inviteData = {}) =>
+    inviteData.tracked + inviteData.added - inviteData.fake - inviteData.left || 0;
+
+  if (content.includes("{inviter:")) {
+    const inviterId = inviterData.member_id || "NA";
+    if (inviterId !== "VANITY" && inviterId !== "NA") {
+      try {
+        const inviter = await member.client.users.fetch(inviterId);
+        inviteData.name = inviter.username;
+        inviteData.tag = inviter.tag;
+      } catch (ex) {
+        member.client.logger.error(`Parsing inviterId: ${inviterId}`, ex);
+        inviteData.name = "NA";
+        inviteData.tag = "NA";
+      }
+    } else if (member.user.bot) {
+      inviteData.name = "OAuth";
+      inviteData.tag = "OAuth";
+    } else {
+      inviteData.name = inviterId;
+      inviteData.tag = inviterId;
+    }
+  }
+  return content
+    .replaceAll(/\\n/g, "\n")
+    .replaceAll(/{server}/g, member.guild.name)
+    .replaceAll(/{count}/g, member.guild.memberCount)
+    .replaceAll(/{member:nick}/g, member.displayName)
+    .replaceAll(/{member:name}/g, member.user.username)
+    .replaceAll(/{member:dis}/g, member.user.discriminator)
+    .replaceAll(/{member:tag}/g, member.user.tag)
+    .replaceAll(/{member:mention}/g, member.toString())
+    .replaceAll(/{member:avatar}/g, member.displayAvatarURL())
+    .replaceAll(/{inviter:name}/g, inviteData.name)
+    .replaceAll(/{inviter:tag}/g, inviteData.tag)
+    .replaceAll(/{invites}/g, getEffectiveInvites(inviterData.invite_data));
+};
+
+/**
+ * @param {import('discord.js').GuildMember} member
+ * @param {"WELCOME"|"FAREWELL"} type
+ * @param {Object} config
+ * @param {Object} inviterData
+ */
+const buildGreeting = async (member, type, config, inviterData) => {
+  if (!config) return;
+  let content;
+
+  // build content
+  if (config.content) content = await parse(config.content, member, inviterData);
+
+  // build embed
+  const embed = new EmbedBuilder();
+  if (config.embed.description) {
+    const parsed = await parse(config.embed.description, member, inviterData);
+    embed.setDescription(parsed);
+  }
+  if (config.embed.color) embed.setColor(config.embed.color);
+  if (config.embed.thumbnail) embed.setThumbnail(member.user.displayAvatarURL());
+  if (config.embed.footer) {
+    const parsed = await parse(config.embed.footer, member, inviterData);
+    embed.setFooter({ text: parsed });
+  }
+  if (config.embed.image) {
+    const parsed = await parse(config.embed.image, member);
+    embed.setImage(parsed);
+  }
+
+  // set default message
+  if (!config.content && !config.embed.description && !config.embed.footer) {
+    content =
+      type === "WELCOME"
+        ? `Welcome to the server, ${member.displayName} 🎉`
+        : `${member.user.username} has left the server 👋`;
+    return { content };
+  }
+
+  return { content, embeds: [embed] };
+};
+
+/**
+ * Send welcome message
+ * @param {import('discord.js').GuildMember} member
+ * @param {Object} inviterData
+ */
+async function sendWelcome(member, inviterData = {}) {
+  const config = (await getSettings(member.guild))?.welcome;
+  if (!config || !config.enabled) return;
+
+  // check if channel exists
+  const channel = member.guild.channels.cache.get(config.channel);
+  if (!channel) return;
+
+  // build welcome message
+  const response = await buildGreeting(member, "WELCOME", config, inviterData);
+
+  channel.safeSend(response);
+}
+
+/**
+ * Send farewell message
+ * @param {import('discord.js').GuildMember} member
+ * @param {Object} inviterData
+ */
+async function sendFarewell(member, inviterData = {}) {
+  const config = (await getSettings(member.guild))?.farewell;
+  if (!config || !config.enabled) return;
+
+  // check if channel exists
+  const channel = member.guild.channels.cache.get(config.channel);
+  if (!channel) return;
+
+  // build farewell message
+  const response = await buildGreeting(member, "FAREWELL", config, inviterData);
+
+  channel.safeSend(response);
+}
+
+module.exports = {
+  buildGreeting,
+  sendWelcome,
+  sendFarewell,
+};
\ No newline at end of file
diff --git a/src/handlers/index.js b/src/handlers/index.js
new file mode 100644
index 0000000..41ca9a3
--- /dev/null
+++ b/src/handlers/index.js
@@ -0,0 +1,14 @@
+module.exports = {
+  automodHandler: require("./automod"),
+  commandHandler: require("./command"),
+  contextHandler: require("./context"),
+  counterHandler: require("./counter"),
+  greetingHandler: require("./greeting"),
+  inviteHandler: require("./invite"),
+  presenceHandler: require("./presence"),
+  reactionRoleHandler: require("./reactionRoles"),
+  statsHandler: require("./stats"),
+  suggestionHandler: require("./suggestion"),
+  ticketHandler: require("./ticket"),
+  translationHandler: require("./translation"),
+};
\ No newline at end of file
diff --git a/src/handlers/invite.js b/src/handlers/invite.js
new file mode 100644
index 0000000..86ec7ed
--- /dev/null
+++ b/src/handlers/invite.js
@@ -0,0 +1,155 @@
+const { Collection } = require("discord.js");
+const { getSettings } = require("@schemas/Guild");
+const { getMember } = require("@schemas/Member");
+
+const inviteCache = new Collection();
+
+const getInviteCache = (guild) => inviteCache.get(guild.id);
+const resetInviteCache = (guild) => inviteCache.delete(guild.id);
+
+const getEffectiveInvites = (inviteData = {}) =>
+  inviteData.tracked + inviteData.added - inviteData.fake - inviteData.left || 0;
+
+const cacheInvite = (invite, isVanity) => ({
+  code: invite.code,
+  uses: invite.uses,
+  maxUses: invite.maxUses,
+  inviterId: isVanity ? "VANITY" : invite.inviter?.id,
+});
+
+/**
+ * This function caches all invites for the provided guild
+ * @param {import("discord.js").Guild} guild
+ */
+async function cacheGuildInvites(guild) {
+  if (!guild.members.me.permissions.has("ManageGuild")) return new Collection();
+  const invites = await guild.invites.fetch();
+
+  const tempMap = new Collection();
+  invites.forEach((inv) => tempMap.set(inv.code, cacheInvite(inv)));
+  if (guild.vanityURLCode) {
+    tempMap.set(guild.vanityURLCode, cacheInvite(await guild.fetchVanityData(), true));
+  }
+
+  inviteCache.set(guild.id, tempMap);
+  return tempMap;
+}
+
+/**
+ * Add roles to inviter based on invites count
+ * @param {import("discord.js").Guild} guild
+ * @param {Object} inviterData
+ * @param {boolean} isAdded
+ */
+const checkInviteRewards = async (guild, inviterData = {}, isAdded) => {
+  const settings = await getSettings(guild);
+  if (settings.invite.ranks.length > 0 && inviterData?.member_id) {
+    const inviter = await guild.members.fetch(inviterData?.member_id).catch(() => { });
+    if (!inviter) return;
+
+    const invites = getEffectiveInvites(inviterData.invite_data);
+    settings.invite.ranks.forEach((reward) => {
+      if (isAdded) {
+        if (invites >= reward.invites && !inviter.roles.cache.has(reward._id)) {
+          inviter.roles.add(reward._id);
+        }
+      } else if (invites < reward.invites && inviter.roles.cache.has(reward._id)) {
+        inviter.roles.remove(reward._id);
+      }
+    });
+  }
+};
+
+/**
+ * Track inviter by comparing new invites with cached invites
+ * @param {import("discord.js").GuildMember} member
+ */
+async function trackJoinedMember(member) {
+  const { guild } = member;
+
+  if (member.user.bot) return {};
+
+  const cachedInvites = inviteCache.get(guild.id);
+  const newInvites = await cacheGuildInvites(guild);
+
+  // return if no cached data
+  if (!cachedInvites) return {};
+  let usedInvite;
+
+  // compare newInvites with cached invites
+  usedInvite = newInvites.find(
+    (inv) => inv.uses !== 0 && cachedInvites.get(inv.code) && cachedInvites.get(inv.code).uses < inv.uses
+  );
+
+  // Special case: Invitation was deleted after member's arrival and
+  // just before GUILD_MEMBER_ADD (https://github.com/Androz2091/discord-invites-tracker/blob/29202ee8e85bb1651f19a466e2c0721b2373fefb/index.ts#L46)
+  if (!usedInvite) {
+    cachedInvites
+      .sort((a, b) => (a.deletedTimestamp && b.deletedTimestamp ? b.deletedTimestamp - a.deletedTimestamp : 0))
+      .forEach((invite) => {
+        if (
+          !newInvites.get(invite.code) && // If the invitation is no longer present
+          invite.maxUses > 0 && // If the invitation was indeed an invitation with a limited number of uses
+          invite.uses === invite.maxUses - 1 // What if the invitation was about to reach the maximum number of uses
+        ) {
+          usedInvite = invite;
+        }
+      });
+  }
+
+  let inviterData = {};
+  if (usedInvite) {
+    const inviterId = usedInvite.code === guild.vanityURLCode ? "VANITY" : usedInvite.inviterId;
+
+    // log invite data
+    const memberDb = await getMember(guild.id, member.id);
+    memberDb.invite_data.inviter = inviterId;
+    memberDb.invite_data.code = usedInvite.code;
+    await memberDb.save();
+
+    // increment inviter's invites
+    const inviterDb = await getMember(guild.id, inviterId);
+    inviterDb.invite_data.tracked += 1;
+    await inviterDb.save();
+    inviterData = inviterDb;
+  }
+
+  checkInviteRewards(guild, inviterData, true);
+  return inviterData;
+}
+
+/**
+ * Fetch inviter data from database
+ * @param {import("discord.js").Guild} guild
+ * @param {import("discord.js").User} user
+ */
+async function trackLeftMember(guild, user) {
+  if (user.bot) return {};
+
+  const settings = await getSettings(guild);
+  if (!settings.invite.tracking) return;
+  const inviteData = (await getMember(guild.id, user.id)).invite_data;
+
+  let inviterData = {};
+  if (inviteData.inviter) {
+    const inviterId = inviteData.inviter === "VANITY" ? "VANITY" : inviteData.inviter;
+    const inviterDb = await getMember(guild.id, inviterId);
+    inviterDb.invite_data.left += 1;
+    await inviterDb.save();
+    inviterData = inviterDb;
+  }
+
+  checkInviteRewards(guild, inviterData, false);
+  return inviterData;
+}
+
+module.exports = {
+  getInviteCache,
+  resetInviteCache,
+  trackJoinedMember,
+  trackLeftMember,
+  cacheGuildInvites,
+  checkInviteRewards,
+  getEffectiveInvites,
+  cacheInvite,
+};
\ No newline at end of file
diff --git a/src/handlers/lavaclient.js b/src/handlers/lavaclient.js
new file mode 100644
index 0000000..77a374f
--- /dev/null
+++ b/src/handlers/lavaclient.js
@@ -0,0 +1,83 @@
+const { EmbedBuilder } = require("discord.js");
+const { Cluster } = require("lavaclient");
+const prettyMs = require("pretty-ms");
+const { load, SpotifyItemType } = require("@lavaclient/spotify");
+require("@lavaclient/queue/register");
+
+/**
+ * @param {import("@structures/BotClient")} client
+ */
+module.exports = (client) => {
+  load({
+    client: {
+      id: process.env.SPOTIFY_CLIENT_ID,
+      secret: process.env.SPOTIFY_CLIENT_SECRET,
+    },
+    autoResolveYoutubeTracks: false,
+    loaders: [SpotifyItemType.Album, SpotifyItemType.Artist, SpotifyItemType.Playlist, SpotifyItemType.Track],
+  });
+
+  const lavaclient = new Cluster({
+    nodes: client.config.MUSIC.LAVALINK_NODES,
+    sendGatewayPayload: (id, payload) => client.guilds.cache.get(id)?.shard?.send(payload),
+  });
+
+  client.ws.on("VOICE_SERVER_UPDATE", (data) => lavaclient.handleVoiceUpdate(data));
+  client.ws.on("VOICE_STATE_UPDATE", (data) => lavaclient.handleVoiceUpdate(data));
+
+  lavaclient.on("nodeConnect", (node, event) => {
+    client.logger.log(`Node "${node.id}" connected`);
+  });
+
+  lavaclient.on("nodeDisconnect", (node, event) => {
+    client.logger.log(`Node "${node.id}" disconnected`);
+  });
+
+  lavaclient.on("nodeError", (node, error) => {
+    client.logger.error(`Node "${node.id}" encountered an error: ${error.message}.`, error);
+  });
+
+  lavaclient.on("nodeDebug", (node, message) => {
+    client.logger.debug(`Node "${node.id}" debug: ${message}`);
+  });
+
+  lavaclient.on("nodeTrackStart", (_node, queue, song) => {
+    const fields = [];
+
+    const embed = new EmbedBuilder()
+      .setAuthor({ name: "Now Playing" })
+      .setColor(client.config.EMBED_COLORS.BOT_EMBED)
+      .setDescription(`[${song.title}](${song.uri})`)
+      .setFooter({ text: `Requested By: ${song.requester}` });
+
+    if (song.sourceName === "youtube") {
+      const identifier = song.identifier;
+      const thumbnail = `https://img.youtube.com/vi/${identifier}/hqdefault.jpg`;
+      embed.setThumbnail(thumbnail);
+    }
+
+    fields.push({
+      name: "Song Duration",
+      value: "`" + prettyMs(song.length, { colonNotation: true }) + "`",
+      inline: true,
+    });
+
+    if (queue.tracks.length > 0) {
+      fields.push({
+        name: "Position in Queue",
+        value: (queue.tracks.length + 1).toString(),
+        inline: true,
+      });
+    }
+
+    embed.setFields(fields);
+    queue.data.channel.safeSend({ embeds: [embed] });
+  });
+
+  lavaclient.on("nodeQueueFinish", async (_node, queue) => {
+    queue.data.channel.safeSend("Queue has ended.");
+    await client.musicManager.destroyPlayer(queue.player.guildId).then(queue.player.disconnect());
+  });
+
+  return lavaclient;
+};
\ No newline at end of file
diff --git a/src/handlers/presence.js b/src/handlers/presence.js
new file mode 100644
index 0000000..b31d654
--- /dev/null
+++ b/src/handlers/presence.js
@@ -0,0 +1,48 @@
+const { ActivityType } = require("discord.js");
+
+/**
+ * @param {import('@src/structures').BotClient} client
+ */
+function updatePresence(client) {
+  let message = client.config.PRESENCE.MESSAGE;
+
+  if (message.includes("{servers}")) {
+    message = message.replaceAll("{servers}", client.guilds.cache.size);
+  }
+
+  if (message.includes("{members}")) {
+    const members = client.guilds.cache.map((g) => g.memberCount).reduce((partial_sum, a) => partial_sum + a, 0);
+    message = message.replaceAll("{members}", members);
+  }
+
+  const getType = (type) => {
+    switch (type) {
+      case "COMPETING":
+        return ActivityType.Competing;
+
+      case "LISTENING":
+        return ActivityType.Listening;
+
+      case "PLAYING":
+        return ActivityType.Playing;
+
+      case "WATCHING":
+        return ActivityType.Watching;
+    }
+  };
+
+  client.user.setPresence({
+    status: client.config.PRESENCE.STATUS,
+    activities: [
+      {
+        name: message,
+        type: getType(client.config.PRESENCE.TYPE),
+      },
+    ],
+  });
+}
+
+module.exports = function handlePresence(client) {
+  updatePresence(client);
+  setInterval(() => updatePresence(client), 10 * 60 * 1000);
+};
\ No newline at end of file
diff --git a/src/handlers/reactionRoles.js b/src/handlers/reactionRoles.js
new file mode 100644
index 0000000..ab9f7fe
--- /dev/null
+++ b/src/handlers/reactionRoles.js
@@ -0,0 +1,46 @@
+const { getReactionRoles } = require("@schemas/ReactionRoles");
+
+module.exports = {
+  /**
+   * @param {import('discord.js').MessageReaction} reaction
+   * @param {import('discord.js').User} user
+   */
+  async handleReactionAdd(reaction, user) {
+    const role = await getRole(reaction);
+    if (!role) return;
+
+    const member = await reaction.message.guild.members.fetch(user.id);
+    if (!member) return;
+
+    await member.roles.add(role).catch(() => { });
+  },
+
+  /**
+   * @param {import('discord.js').MessageReaction} reaction
+   * @param {import('discord.js').User} user
+   */
+  async handleReactionRemove(reaction, user) {
+    const role = await getRole(reaction);
+    if (!role) return;
+
+    const member = await reaction.message.guild.members.fetch(user.id);
+    if (!member) return;
+
+    await member.roles.remove(role).catch(() => { });
+  },
+};
+
+/**
+ * @param {import('discord.js').MessageReaction} reaction
+ */
+async function getRole(reaction) {
+  const { message, emoji } = reaction;
+  if (!message || !message.channel) return;
+
+  const rr = getReactionRoles(message.guildId, message.channelId, message.id);
+  const emote = emoji.id ? emoji.id : emoji.toString();
+  const found = rr.find((doc) => doc.emote === emote);
+
+  const reactionRole = found ? await message.guild.roles.fetch(found.role_id) : null;
+  return reactionRole;
+}
\ No newline at end of file
diff --git a/src/handlers/stats.js b/src/handlers/stats.js
new file mode 100644
index 0000000..6a34fed
--- /dev/null
+++ b/src/handlers/stats.js
@@ -0,0 +1,121 @@
+const { getMemberStats } = require("@schemas/MemberStats");
+const { getRandomInt } = require("@helpers/Utils");
+
+const cooldownCache = new Map();
+const voiceStates = new Map();
+
+const xpToAdd = () => getRandomInt(19) + 1;
+
+/**
+ * @param {string} content
+ * @param {import('discord.js').GuildMember} member
+ * @param {number} level
+ */
+const parse = (content, member, level) => {
+  return content
+    .replaceAll(/\\n/g, "\n")
+    .replaceAll(/{server}/g, member.guild.name)
+    .replaceAll(/{count}/g, member.guild.memberCount)
+    .replaceAll(/{member:id}/g, member.id)
+    .replaceAll(/{member:name}/g, member.displayName)
+    .replaceAll(/{member:mention}/g, member.toString())
+    .replaceAll(/{member:tag}/g, member.user.tag)
+    .replaceAll(/{level}/g, level);
+};
+
+module.exports = {
+  /**
+   * This function saves stats for a new message
+   * @param {import("discord.js").Message} message
+   * @param {boolean} isCommand
+   * @param {object} settings
+   */
+  async trackMessageStats(message, isCommand, settings) {
+    const statsDb = await getMemberStats(message.guildId, message.member.id);
+    if (isCommand) statsDb.commands.prefix++;
+    statsDb.messages++;
+
+    // TODO: Ignore possible bot commands
+
+    // Cooldown check to prevent Message Spamming
+    const key = `${message.guildId}|${message.member.id}`;
+    if (cooldownCache.has(key)) {
+      const difference = (Date.now() - cooldownCache.get(key)) * 0.001;
+      if (difference < message.client.config.STATS.XP_COOLDOWN) {
+        return statsDb.save();
+      }
+      cooldownCache.delete(key);
+    }
+
+    // Update member's XP in DB
+    statsDb.xp += xpToAdd();
+
+    // Check if member has levelled up
+    let { xp, level } = statsDb;
+    const needed = level * level * 100;
+
+    if (xp > needed) {
+      level += 1;
+      xp -= needed;
+
+      statsDb.xp = xp;
+      statsDb.level = level;
+      let lvlUpMessage = settings.stats.xp.message;
+      lvlUpMessage = parse(lvlUpMessage, message.member, level);
+
+      const xpChannel = settings.stats.xp.channel && message.guild.channels.cache.get(settings.stats.xp.channel);
+      const lvlUpChannel = xpChannel || message.channel;
+
+      lvlUpChannel.safeSend(lvlUpMessage);
+    }
+    await statsDb.save();
+    cooldownCache.set(key, Date.now());
+  },
+
+  /**
+   * @param {import('discord.js').Interaction} interaction
+   */
+  async trackInteractionStats(interaction) {
+    if (!interaction.guild) return;
+    const statsDb = await getMemberStats(interaction.guildId, interaction.member.id);
+    if (interaction.isChatInputCommand()) statsDb.commands.slash += 1;
+    if (interaction.isUserContextMenuCommand()) statsDb.contexts.user += 1;
+    if (interaction.isMessageContextMenuCommand()) statsDb.contexts.message += 1;
+    await statsDb.save();
+  },
+
+  /**
+   * @param {import('discord.js').VoiceState} oldState
+   * @param {import('discord.js').VoiceState} newState
+   */
+  async trackVoiceStats(oldState, newState) {
+    const oldChannel = oldState.channel;
+    const newChannel = newState.channel;
+    const now = Date.now();
+
+    if (!oldChannel && !newChannel) return;
+    if (!newState.member) return;
+
+    const member = await newState.member.fetch().catch(() => { });
+    if (!member || member.user.bot) return;
+
+    // Member joined a voice channel
+    if (!oldChannel && newChannel) {
+      const statsDb = await getMemberStats(member.guild.id, member.id);
+      statsDb.voice.connections += 1;
+      await statsDb.save();
+      voiceStates.set(member.id, now);
+    }
+
+    // Member left a voice channel
+    if (oldChannel && !newChannel) {
+      const statsDb = await getMemberStats(member.guild.id, member.id);
+      if (voiceStates.has(member.id)) {
+        const time = now - voiceStates.get(member.id);
+        statsDb.voice.time += time / 1000; // add time in seconds
+        await statsDb.save();
+        voiceStates.delete(member.id);
+      }
+    }
+  },
+};
\ No newline at end of file
diff --git a/src/handlers/suggestion.js b/src/handlers/suggestion.js
new file mode 100644
index 0000000..d56cdbf
--- /dev/null
+++ b/src/handlers/suggestion.js
@@ -0,0 +1,360 @@
+const { getSettings } = require("@schemas/Guild");
+const { findSuggestion, deleteSuggestionDb } = require("@schemas/Suggestions");
+const { SUGGESTIONS } = require("@root/config");
+
+const {
+  ActionRowBuilder,
+  ButtonBuilder,
+  ModalBuilder,
+  TextInputBuilder,
+  EmbedBuilder,
+  ButtonStyle,
+  TextInputStyle,
+} = require("discord.js");
+const { stripIndents } = require("common-tags");
+
+/**
+ * @param {import('discord.js').Message} message
+ */
+const getStats = (message) => {
+  const upVotes = (message.reactions.resolve(SUGGESTIONS.EMOJI.UP_VOTE)?.count || 1) - 1;
+  const downVotes = (message.reactions.resolve(SUGGESTIONS.EMOJI.DOWN_VOTE)?.count || 1) - 1;
+
+  return [upVotes, downVotes];
+};
+
+/**
+ * @param {number} upVotes
+ * @param {number} downVotes
+ */
+const getVotesMessage = (upVotes, downVotes) => {
+  const total = upVotes + downVotes;
+  if (total === 0) {
+    return stripIndents`
+  _Upvotes: NA_
+  _Downvotes: NA_
+  `;
+  } else {
+    return stripIndents`
+  _Upvotes: ${upVotes} [${Math.round((upVotes / (upVotes + downVotes)) * 100)}%]_
+  _Downvotes: ${downVotes} [${Math.round((downVotes / (upVotes + downVotes)) * 100)}%]_
+  `;
+  }
+};
+
+const hasPerms = (member, settings) => {
+  return (
+    member.permissions.has("ManageGuild") ||
+    member.roles.cache.find((r) => settings.suggestions.staff_roles.includes(r.id))
+  );
+};
+
+/**
+ * @param {import('discord.js').GuildMember} member
+ * @param {import('discord.js').TextBasedChannel} channel
+ * @param {string} messageId
+ * @param {string} [reason]
+ */
+async function approveSuggestion(member, channel, messageId, reason) {
+  const { guild } = member;
+  const settings = await getSettings(guild);
+
+  // validate permissions
+  if (!hasPerms(member, settings)) return "You don't have permission to approve suggestions!";
+
+  // validate if document exists
+  const doc = await findSuggestion(guild.id, messageId);
+  if (!doc) return "Suggestion not found";
+  if (doc.status === "APPROVED") return "Suggestion already approved";
+
+  /**
+   * @type {import('discord.js').Message}
+   */
+  let message;
+  try {
+    message = await channel.messages.fetch({ message: messageId, force: true });
+  } catch (err) {
+    return "Suggestion message not found";
+  }
+
+  let buttonsRow = new ActionRowBuilder().addComponents(
+    new ButtonBuilder()
+      .setCustomId("SUGGEST_APPROVE")
+      .setLabel("Approve")
+      .setStyle(ButtonStyle.Success)
+      .setDisabled(true),
+    new ButtonBuilder().setCustomId("SUGGEST_REJECT").setLabel("Reject").setStyle(ButtonStyle.Danger),
+    new ButtonBuilder().setCustomId("SUGGEST_DELETE").setLabel("Delete").setStyle(ButtonStyle.Secondary)
+  );
+
+  const approvedEmbed = new EmbedBuilder()
+    .setDescription(message.embeds[0].data.description)
+    .setColor(SUGGESTIONS.APPROVED_EMBED)
+    .setAuthor({ name: "Suggestion Approved" })
+    .setFooter({ text: `Approved By ${member.user.username}`, iconURL: member.displayAvatarURL() })
+    .setTimestamp();
+
+  const fields = [];
+
+  // add stats if it doesn't exist
+  const statsField = message.embeds[0].fields.find((field) => field.name === "Stats");
+  if (!statsField) {
+    const [upVotes, downVotes] = getStats(message);
+    doc.stats.upvotes = upVotes;
+    doc.stats.downvotes = downVotes;
+    fields.push({ name: "Stats", value: getVotesMessage(upVotes, downVotes) });
+  } else {
+    fields.push(statsField);
+  }
+
+  // update reason
+  if (reason) fields.push({ name: "Reason", value: "```" + reason + "```" });
+
+  approvedEmbed.addFields(fields);
+
+  try {
+    doc.status = "APPROVED";
+    doc.status_updates.push({ user_id: member.id, status: "APPROVED", reason, timestamp: new Date() });
+
+    let approveChannel;
+    if (settings.suggestions.approved_channel) {
+      approveChannel = guild.channels.cache.get(settings.suggestions.approved_channel);
+    }
+
+    // suggestions-approve channel is not configured
+    if (!approveChannel) {
+      await message.edit({ embeds: [approvedEmbed], components: [buttonsRow] });
+      await message.reactions.removeAll();
+    }
+
+    // suggestions-approve channel is configured
+    else {
+      const sent = await approveChannel.send({ embeds: [approvedEmbed], components: [buttonsRow] });
+      doc.channel_id = approveChannel.id;
+      doc.message_id = sent.id;
+      await message.delete();
+    }
+
+    await doc.save();
+    return "Suggestion approved";
+  } catch (ex) {
+    guild.client.logger.error("approveSuggestion", ex);
+    return "Failed to approve suggestion";
+  }
+}
+
+/**
+ * @param {import('discord.js').GuildMember} member
+ * @param {import('discord.js').TextBasedChannel} channel
+ * @param {string} messageId
+ * @param {string} [reason]
+ */
+async function rejectSuggestion(member, channel, messageId, reason) {
+  const { guild } = member;
+  const settings = await getSettings(guild);
+
+  // validate permissions
+  if (!hasPerms(member, settings)) return "You don't have permission to reject suggestions!";
+
+  // validate if document exists
+  const doc = await findSuggestion(guild.id, messageId);
+  if (!doc) return "Suggestion not found";
+  if (doc.is_rejected) return "Suggestion already rejected";
+
+  let message;
+  try {
+    message = await channel.messages.fetch({ message: messageId });
+  } catch (err) {
+    return "Suggestion message not found";
+  }
+
+  let buttonsRow = new ActionRowBuilder().addComponents(
+    new ButtonBuilder().setCustomId("SUGGEST_APPROVE").setLabel("Approve").setStyle(ButtonStyle.Success),
+    new ButtonBuilder().setCustomId("SUGGEST_REJECT").setLabel("Reject").setStyle(ButtonStyle.Danger).setDisabled(true),
+    new ButtonBuilder().setCustomId("SUGGEST_DELETE").setLabel("Delete").setStyle(ButtonStyle.Secondary)
+  );
+
+  const rejectedEmbed = new EmbedBuilder()
+    .setDescription(message.embeds[0].data.description)
+    .setColor(SUGGESTIONS.DENIED_EMBED)
+    .setAuthor({ name: "Suggestion Rejected" })
+    .setFooter({ text: `Rejected By ${member.user.username}`, iconURL: member.displayAvatarURL() })
+    .setTimestamp();
+
+  const fields = [];
+
+  // add stats if it doesn't exist
+  const statsField = message.embeds[0].fields.find((field) => field.name === "Stats");
+  if (!statsField) {
+    const [upVotes, downVotes] = getStats(message);
+    doc.stats.upvotes = upVotes;
+    doc.stats.downvotes = downVotes;
+    fields.push({ name: "Stats", value: getVotesMessage(upVotes, downVotes) });
+  } else {
+    fields.push(statsField);
+  }
+
+  // update reason
+  if (reason) fields.push({ name: "Reason", value: "```" + reason + "```" });
+
+  rejectedEmbed.addFields(fields);
+
+  try {
+    doc.status = "REJECTED";
+    doc.status_updates.push({ user_id: member.id, status: "REJECTED", reason, timestamp: new Date() });
+
+    let rejectChannel;
+    if (settings.suggestions.rejected_channel) {
+      rejectChannel = guild.channels.cache.get(settings.suggestions.rejected_channel);
+    }
+
+    // suggestions-reject channel is not configured
+    if (!rejectChannel) {
+      await message.edit({ embeds: [rejectedEmbed], components: [buttonsRow] });
+      await message.reactions.removeAll();
+    }
+
+    // suggestions-reject channel is configured
+    else {
+      const sent = await rejectChannel.send({ embeds: [rejectedEmbed], components: [buttonsRow] });
+      doc.channel_id = rejectChannel.id;
+      doc.message_id = sent.id;
+      await message.delete();
+    }
+
+    await doc.save();
+
+    return "Suggestion rejected";
+  } catch (ex) {
+    guild.client.logger.error("rejectSuggestion", ex);
+    return "Failed to reject suggestion";
+  }
+}
+
+/**
+ * @param {import('discord.js').GuildMember} member
+ * @param {import('discord.js').TextBasedChannel} channel
+ * @param {string} messageId
+ * @param {string} [reason]
+ */
+async function deleteSuggestion(member, channel, messageId, reason) {
+  const { guild } = member;
+  const settings = await getSettings(guild);
+
+  // validate permissions
+  if (!hasPerms(member, settings)) return "You don't have permission to delete suggestions!";
+
+  try {
+    await channel.messages.delete(messageId);
+    await deleteSuggestionDb(guild.id, messageId, member.id, reason);
+    return "Suggestion deleted";
+  } catch (ex) {
+    guild.client.logger.error("deleteSuggestion", ex);
+    return "Failed to delete suggestion! Please delete manually";
+  }
+}
+
+/**
+ * @param {import('discord.js').ButtonInteraction} interaction
+ */
+async function handleApproveBtn(interaction) {
+  await interaction.showModal(
+    new ModalBuilder({
+      title: "Approve Suggestion",
+      customId: "SUGGEST_APPROVE_MODAL",
+      components: [
+        new ActionRowBuilder().addComponents([
+          new TextInputBuilder()
+            .setCustomId("reason")
+            .setLabel("reason")
+            .setStyle(TextInputStyle.Paragraph)
+            .setMinLength(4),
+        ]),
+      ],
+    })
+  );
+}
+
+/**
+ * @param {import('discord.js').ModalSubmitInteraction} modal
+ */
+async function handleApproveModal(modal) {
+  await modal.deferReply({ ephemeral: true });
+  const reason = modal.fields.getTextInputValue("reason");
+  const response = await approveSuggestion(modal.member, modal.channel, modal.message.id, reason);
+  await modal.followUp(response);
+}
+
+/**
+ * @param {import('discord.js').ButtonInteraction} interaction
+ */
+async function handleRejectBtn(interaction) {
+  await interaction.showModal(
+    new ModalBuilder({
+      title: "Reject Suggestion",
+      customId: "SUGGEST_REJECT_MODAL",
+      components: [
+        new ActionRowBuilder().addComponents([
+          new TextInputBuilder()
+            .setCustomId("reason")
+            .setLabel("reason")
+            .setStyle(TextInputStyle.Paragraph)
+            .setMinLength(4),
+        ]),
+      ],
+    })
+  );
+}
+
+/**
+ * @param {import('discord.js').ModalSubmitInteraction} modal
+ */
+async function handleRejectModal(modal) {
+  await modal.deferReply({ ephemeral: true });
+  const reason = modal.fields.getTextInputValue("reason");
+  const response = await rejectSuggestion(modal.member, modal.channel, modal.message.id, reason);
+  await modal.followUp(response);
+}
+
+/**
+ * @param {import('discord.js').ButtonInteraction} interaction
+ */
+async function handleDeleteBtn(interaction) {
+  await interaction.showModal(
+    new ModalBuilder({
+      title: "Delete Suggestion",
+      customId: "SUGGEST_DELETE_MODAL",
+      components: [
+        new ActionRowBuilder().addComponents([
+          new TextInputBuilder()
+            .setCustomId("reason")
+            .setLabel("reason")
+            .setStyle(TextInputStyle.Paragraph)
+            .setMinLength(4),
+        ]),
+      ],
+    })
+  );
+}
+
+/**
+ * @param {import('discord.js').ModalSubmitInteraction} modal
+ */
+async function handleDeleteModal(modal) {
+  await modal.deferReply({ ephemeral: true });
+  const reason = modal.fields.getTextInputValue("reason");
+  const response = await deleteSuggestion(modal.member, modal.channel, modal.message.id, reason);
+  await modal.followUp({ content: response, ephemeral: true });
+}
+
+module.exports = {
+  handleApproveBtn,
+  handleApproveModal,
+  handleRejectBtn,
+  handleRejectModal,
+  handleDeleteBtn,
+  handleDeleteModal,
+  approveSuggestion,
+  rejectSuggestion,
+  deleteSuggestion,
+};
\ No newline at end of file
diff --git a/src/handlers/ticket.js b/src/handlers/ticket.js
new file mode 100644
index 0000000..bb3d3cd
--- /dev/null
+++ b/src/handlers/ticket.js
@@ -0,0 +1,307 @@
+const {
+  EmbedBuilder,
+  ActionRowBuilder,
+  ButtonBuilder,
+  ButtonStyle,
+  ChannelType,
+  StringSelectMenuBuilder,
+  ComponentType,
+} = require("discord.js");
+const { TICKET } = require("@root/config.js");
+
+// schemas
+const { getSettings } = require("@schemas/Guild");
+
+// helpers
+const { postToBin } = require("@helpers/HttpUtils");
+const { error } = require("@helpers/Logger");
+
+const OPEN_PERMS = ["ManageChannels"];
+const CLOSE_PERMS = ["ManageChannels", "ReadMessageHistory"];
+
+/**
+ * @param {import('discord.js').Channel} channel
+ */
+function isTicketChannel(channel) {
+  return (
+    channel.type === ChannelType.GuildText &&
+    channel.name.startsWith("tіcket-") &&
+    channel.topic &&
+    channel.topic.startsWith("tіcket|")
+  );
+}
+
+/**
+ * @param {import('discord.js').Guild} guild
+ */
+function getTicketChannels(guild) {
+  return guild.channels.cache.filter((ch) => isTicketChannel(ch));
+}
+
+/**
+ * @param {import('discord.js').Guild} guild
+ * @param {string} userId
+ */
+function getExistingTicketChannel(guild, userId) {
+  const tktChannels = getTicketChannels(guild);
+  return tktChannels.filter((ch) => ch.topic.split("|")[1] === userId).first();
+}
+
+/**
+ * @param {import('discord.js').BaseGuildTextChannel} channel
+ */
+async function parseTicketDetails(channel) {
+  if (!channel.topic) return;
+  const split = channel.topic?.split("|");
+  const userId = split[1];
+  const catName = split[2] || "Default";
+  const user = await channel.client.users.fetch(userId, { cache: false }).catch(() => { });
+  return { user, catName };
+}
+
+/**
+ * @param {import('discord.js').BaseGuildTextChannel} channel
+ * @param {import('discord.js').User} closedBy
+ * @param {string} [reason]
+ */
+async function closeTicket(channel, closedBy, reason) {
+  if (!channel.deletable || !channel.permissionsFor(channel.guild.members.me).has(CLOSE_PERMS)) {
+    return "MISSING_PERMISSIONS";
+  }
+
+  try {
+    const config = await getSettings(channel.guild);
+    const messages = await channel.messages.fetch();
+    const reversed = Array.from(messages.values()).reverse();
+
+    let content = "";
+    reversed.forEach((m) => {
+      content += `[${new Date(m.createdAt).toLocaleString("en-US")}] - ${m.author.username}\n`;
+      if (m.cleanContent !== "") content += `${m.cleanContent}\n`;
+      if (m.attachments.size > 0) content += `${m.attachments.map((att) => att.proxyURL).join(", ")}\n`;
+      content += "\n";
+    });
+
+    const logsUrl = await postToBin(content, `Ticket Logs for ${channel.name}`);
+    const ticketDetails = await parseTicketDetails(channel);
+
+    const components = [];
+    if (logsUrl) {
+      components.push(
+        new ActionRowBuilder().addComponents(
+          new ButtonBuilder().setLabel("Transcript").setURL(logsUrl.short).setStyle(ButtonStyle.Link)
+        )
+      );
+    }
+
+    if (channel.deletable) await channel.delete();
+
+    const embed = new EmbedBuilder().setAuthor({ name: "Ticket Closed" }).setColor(TICKET.CLOSE_EMBED);
+    const fields = [];
+
+    if (reason) fields.push({ name: "Reason", value: reason, inline: false });
+    fields.push(
+      {
+        name: "Opened By",
+        value: ticketDetails.user ? ticketDetails.user.username : "Unknown",
+        inline: true,
+      },
+      {
+        name: "Closed By",
+        value: closedBy ? closedBy.username : "Unknown",
+        inline: true,
+      }
+    );
+
+    embed.setFields(fields);
+
+    // send embed to log channel
+    if (config.ticket.log_channel) {
+      const logChannel = channel.guild.channels.cache.get(config.ticket.log_channel);
+      logChannel.safeSend({ embeds: [embed], components });
+    }
+
+    // send embed to user
+    if (ticketDetails.user) {
+      const dmEmbed = embed
+        .setDescription(`**Server:** ${channel.guild.name}\n**Category:** ${ticketDetails.catName}`)
+        .setThumbnail(channel.guild.iconURL());
+      ticketDetails.user.send({ embeds: [dmEmbed], components }).catch((ex) => { });
+    }
+
+    return "SUCCESS";
+  } catch (ex) {
+    error("closeTicket", ex);
+    return "ERROR";
+  }
+}
+
+/**
+ * @param {import('discord.js').Guild} guild
+ * @param {import('discord.js').User} author
+ */
+async function closeAllTickets(guild, author) {
+  const channels = getTicketChannels(guild);
+  let success = 0;
+  let failed = 0;
+
+  for (const ch of channels) {
+    const status = await closeTicket(ch[1], author, "Force close all open tickets");
+    if (status === "SUCCESS") success += 1;
+    else failed += 1;
+  }
+
+  return [success, failed];
+}
+
+/**
+ * @param {import("discord.js").ButtonInteraction} interaction
+ */
+async function handleTicketOpen(interaction) {
+  await interaction.deferReply({ ephemeral: true });
+  const { guild, user } = interaction;
+
+  if (!guild.members.me.permissions.has(OPEN_PERMS))
+    return interaction.followUp(
+      "Cannot create ticket channel, missing `Manage Channel` permission. Contact server manager for help!"
+    );
+
+  const alreadyExists = getExistingTicketChannel(guild, user.id);
+  if (alreadyExists) return interaction.followUp(`You already have an open ticket`);
+
+  const settings = await getSettings(guild);
+
+  // limit check
+  const existing = getTicketChannels(guild).size;
+  if (existing > settings.ticket.limit) return interaction.followUp("There are too many open tickets. Try again later");
+
+  // check categories
+  let catName = null;
+  let catPerms = [];
+  const categories = settings.ticket.categories;
+  if (categories.length > 0) {
+    const options = [];
+    settings.ticket.categories.forEach((cat) => options.push({ label: cat.name, value: cat.name }));
+    const menuRow = new ActionRowBuilder().addComponents(
+      new StringSelectMenuBuilder()
+        .setCustomId("ticket-menu")
+        .setPlaceholder("Choose the ticket category")
+        .addOptions(options)
+    );
+
+    await interaction.followUp({ content: "Please choose a ticket category", components: [menuRow] });
+    const res = await interaction.channel
+      .awaitMessageComponent({
+        componentType: ComponentType.StringSelect,
+        time: 60 * 1000,
+      })
+      .catch((err) => {
+        if (err.message.includes("time")) return;
+      });
+
+    if (!res) return interaction.editReply({ content: "Timed out. Try again", components: [] });
+    await interaction.editReply({ content: "Processing", components: [] });
+    catName = res.values[0];
+    catPerms = categories.find((cat) => cat.name === catName)?.staff_roles || [];
+  }
+
+  try {
+    const ticketNumber = (existing + 1).toString();
+    const permissionOverwrites = [
+      {
+        id: guild.roles.everyone,
+        deny: ["ViewChannel"],
+      },
+      {
+        id: user.id,
+        allow: ["ViewChannel", "SendMessages", "ReadMessageHistory"],
+      },
+      {
+        id: guild.members.me.roles.highest.id,
+        allow: ["ViewChannel", "SendMessages", "ReadMessageHistory"],
+      },
+    ];
+
+    if (catPerms?.length > 0) {
+      catPerms?.forEach((roleId) => {
+        const role = guild.roles.cache.get(roleId);
+        if (!role) return;
+        permissionOverwrites.push({
+          id: role,
+          allow: ["ViewChannel", "SendMessages", "ReadMessageHistory"],
+        });
+      });
+    }
+
+    const tktChannel = await guild.channels.create({
+      name: `tіcket-${ticketNumber}`,
+      type: ChannelType.GuildText,
+      topic: `tіcket|${user.id}|${catName || "Default"}`,
+      permissionOverwrites,
+    });
+
+    const embed = new EmbedBuilder()
+      .setAuthor({ name: `Ticket #${ticketNumber}` })
+      .setDescription(
+        `Hello ${user.toString()}
+        Support will be with you shortly
+        ${catName ? `\n**Category:** ${catName}` : ""}
+        `
+      )
+      .setFooter({ text: "You may close your ticket anytime by clicking the button below" });
+
+    let buttonsRow = new ActionRowBuilder().addComponents(
+      new ButtonBuilder()
+        .setLabel("Close Ticket")
+        .setCustomId("TICKET_CLOSE")
+        .setEmoji("🔒")
+        .setStyle(ButtonStyle.Primary)
+    );
+
+    const sent = await tktChannel.send({ content: user.toString(), embeds: [embed], components: [buttonsRow] });
+
+    const dmEmbed = new EmbedBuilder()
+      .setColor(TICKET.CREATE_EMBED)
+      .setAuthor({ name: "Ticket Created" })
+      .setThumbnail(guild.iconURL())
+      .setDescription(
+        `**Server:** ${guild.name}
+        ${catName ? `**Category:** ${catName}` : ""}
+        `
+      );
+
+    const row = new ActionRowBuilder().addComponents(
+      new ButtonBuilder().setLabel("View Channel").setURL(sent.url).setStyle(ButtonStyle.Link)
+    );
+
+    user.send({ embeds: [dmEmbed], components: [row] }).catch((ex) => { });
+
+    await interaction.editReply(`Ticket created! 🔥`);
+  } catch (ex) {
+    error("handleTicketOpen", ex);
+    return interaction.editReply("Failed to create ticket channel, an error occurred!");
+  }
+}
+
+/**
+ * @param {import("discord.js").ButtonInteraction} interaction
+ */
+async function handleTicketClose(interaction) {
+  await interaction.deferReply({ ephemeral: true });
+  const status = await closeTicket(interaction.channel, interaction.user);
+  if (status === "MISSING_PERMISSIONS") {
+    return interaction.followUp("Cannot close the ticket, missing permissions. Contact server manager for help!");
+  } else if (status == "ERROR") {
+    return interaction.followUp("Failed to close the ticket, an error occurred!");
+  }
+}
+
+module.exports = {
+  getTicketChannels,
+  getExistingTicketChannel,
+  isTicketChannel,
+  closeTicket,
+  closeAllTickets,
+  handleTicketOpen,
+  handleTicketClose,
+};
\ No newline at end of file
diff --git a/src/handlers/translation.js b/src/handlers/translation.js
new file mode 100644
index 0000000..5dc9a89
--- /dev/null
+++ b/src/handlers/translation.js
@@ -0,0 +1,90 @@
+const { EmbedBuilder, ActionRowBuilder, ButtonBuilder, ButtonStyle } = require("discord.js");
+const { isTranslated, logTranslation } = require("@schemas/TranslateLog");
+const data = require("@src/data.json");
+const { getLanguagesFromEmoji } = require("country-emoji-languages");
+const { translate } = require("@helpers/HttpUtils");
+const { timeformat } = require("@helpers/Utils");
+
+const TRANSLATE_COOLDOWN = 120;
+const cooldownCache = new Map();
+
+/**
+ * @param {import('discord.js').User} user
+ */
+const getTranslationCooldown = (user) => {
+  if (cooldownCache.has(user.id)) {
+    const remaining = (Date.now() - cooldownCache.get(user.id)) * 0.001;
+    if (remaining > TRANSLATE_COOLDOWN) {
+      cooldownCache.delete(user.id);
+      return 0;
+    }
+    return TRANSLATE_COOLDOWN - remaining;
+  }
+  return 0;
+};
+
+/**
+ * @param {string} emoji
+ * @param {import("discord.js").Message} message
+ * @param {import("discord.js").User} user
+ */
+async function handleFlagReaction(emoji, message, user) {
+  // cooldown check
+  const remaining = getTranslationCooldown(user);
+  if (remaining > 0) {
+    return message.channel.safeSend(`${user} You must wait ${timeformat(remaining)} before translating again!`, 5);
+  }
+
+  if (await isTranslated(message, emoji)) return;
+
+  const languages = getLanguagesFromEmoji(emoji);
+
+  // filter languages for which google translation is available
+  const targetCodes = languages.filter((language) => data.GOOGLE_TRANSLATE[language] !== undefined);
+  if (targetCodes.length === 0) return;
+
+  // remove english if there are other language codes
+  if (targetCodes.length > 1 && targetCodes.includes("en")) {
+    targetCodes.splice(targetCodes.indexOf("en"), 1);
+  }
+
+  let src;
+  let desc = "";
+  let translated = 0;
+  for (const tc of targetCodes) {
+    const response = await translate(message.content, tc);
+    if (!response) continue;
+    src = response.inputLang;
+    desc += `**${response.outputLang}:**\n${response.output}\n\n`;
+    translated += 1;
+  }
+
+  if (translated === 0) return;
+
+  const btnRow = new ActionRowBuilder().addComponents(
+    new ButtonBuilder({
+      url: message.url,
+      label: "Original Message",
+      style: ButtonStyle.Link,
+    })
+  );
+
+  const embed = new EmbedBuilder()
+    .setColor(message.client.config.EMBED_COLORS.BOT_EMBED)
+    .setAuthor({ name: `Translation from ${src}` })
+    .setDescription(desc)
+    .setFooter({
+      text: `Requested by ${user.username}`,
+      iconURL: user.displayAvatarURL(),
+    });
+
+  message.channel.safeSend({ embeds: [embed], components: [btnRow] }).then(
+    () => cooldownCache.set(user.id, Date.now()) // set cooldown
+  );
+
+  logTranslation(message, emoji);
+}
+
+module.exports = {
+  handleFlagReaction,
+};
\ No newline at end of file