It is finished

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Emotion 2023-07-08 22:00:16 +12:00
parent 244f5e60e0
commit af56af49e7
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31 changed files with 2294 additions and 7 deletions

4
.gitignore vendored
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@ -336,3 +336,7 @@ Akheemah/config\.yml
Akheemah/credentials.json Akheemah/credentials.json
Akheemah/token.json/ Akheemah/token.json/
/Windows-x64
/Linux-x64

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@ -13,7 +13,7 @@
<RepositoryUrl>https://toastielab.dev/Dragonschildstudios/Akheemah</RepositoryUrl> <RepositoryUrl>https://toastielab.dev/Dragonschildstudios/Akheemah</RepositoryUrl>
<RepositoryType>Git</RepositoryType> <RepositoryType>Git</RepositoryType>
<PackageLicenseFile>LICENSE</PackageLicenseFile> <PackageLicenseFile>LICENSE</PackageLicenseFile>
<PackageIconUrl>https://karlofduty.com/img/tardisIcon.jpg</PackageIconUrl> <PackageIconUrl>https://cdn.discordapp.com/attachments/765441543100170271/1127164720374370336/Dragons_child_studios.jpg</PackageIconUrl>
<Description>A Discord support ticket bot to help out in the Dragon's child studios server.</Description> <Description>A Discord support ticket bot to help out in the Dragon's child studios server.</Description>
<NeutralLanguage>en</NeutralLanguage> <NeutralLanguage>en</NeutralLanguage>
<Version>1.3.1</Version> <Version>1.3.1</Version>

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@ -0,0 +1,71 @@
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class AddCategoryCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("addcategory", "Adds a category to the ticket bot letting users open tickets in them.")]
public async Task OnExecute(InteractionContext command, [Option("Title", "The name to display on buttons and in selection boxes.")] string title, [Option("Category", "The category to add.")] DiscordChannel category)
{
if (!category.IsCategory)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "That channel is not a category."
}, true);
return;
}
if (string.IsNullOrWhiteSpace(title))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Invalid category title specified."
}, true);
return;
}
if (Database.TryGetCategory(category.Id, out Database.Category _))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "That category is already registered."
}, true);
return;
}
if (Database.TryGetCategory(title, out Database.Category _))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "There is already a category with that title."
}, true);
return;
}
if (Database.AddCategory(title, category.Id))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Category added."
}, true);
}
else
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Failed adding the category to the database."
}, true);
}
}
}

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@ -0,0 +1,82 @@
using System;
using System.Threading.Tasks;
using DSharpPlus;
using DSharpPlus.Entities;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class AddCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("add", "Adds a user to a ticket")]
public async Task OnExecute(InteractionContext command, [Option("User", "User to add to ticket.")] DiscordUser user)
{
// Check if ticket exists in the database
if (!Database.IsOpenTicket(command.Channel.Id))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "This channel is not a ticket."
}, true);
return;
}
DiscordMember member;
try
{
member = (user == null ? command.Member : await command.Guild.GetMemberAsync(user.Id));
if (member == null)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Could not find that user in this server."
}, true);
return;
}
}
catch (Exception)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Could not find that user in this server."
}, true);
return;
}
try
{
await command.Channel.AddOverwriteAsync(member, Permissions.AccessChannels);
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Added " + member.Mention + " to ticket."
});
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = member.Mention + " was added to " + command.Channel.Mention +
" by " + command.Member.Mention + "."
});
}
}
catch (Exception)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Could not add " + member.Mention + " to ticket, unknown error occured."
}, true);
}
}
}

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using DSharpPlus.Entities;
using System.Threading.Tasks;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class AddMessageCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("addmessage", "Adds a new message for the 'say' command.")]
public async Task OnExecute(InteractionContext command,
[Option("Identifier", "The identifier word used in the /say command.")] string identifier,
[Option("Message", "The message the /say command will return.")] string message)
{
if (string.IsNullOrEmpty(message))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "No message specified."
}, true);
return;
}
if (Database.TryGetMessage(identifier.ToLower(), out Database.Message _))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "There is already a message with that identifier."
}, true);
return;
}
if (Database.AddMessage(identifier, command.Member.Id, message))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Message added."
}, true);
}
else
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Failed adding the message to the database."
}, true);
}
}
}

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using System;
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
using MySqlConnector;
namespace Akheemah.Commands;
public class AddStaffCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("addstaff", "Adds a new staff member.")]
public async Task OnExecute(InteractionContext command, [Option("User", "User to add to staff.")] DiscordUser user)
{
DiscordMember staffMember = null;
try
{
staffMember = user == null ? command.Member : await command.Guild.GetMemberAsync(user.Id);
if (staffMember == null)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Could not find that user in this server."
}, true);
return;
}
}
catch (Exception)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Could not find that user in this server."
}, true);
return;
}
await using MySqlConnection c = Database.GetConnection();
MySqlCommand cmd = Database.IsStaff(staffMember.Id) ? new MySqlCommand(@"UPDATE staff SET name = @name WHERE user_id = @user_id", c) : new MySqlCommand(@"INSERT INTO staff (user_id, name) VALUES (@user_id, @name);", c);
c.Open();
cmd.Parameters.AddWithValue("@user_id", staffMember.Id);
cmd.Parameters.AddWithValue("@name", staffMember.DisplayName);
cmd.ExecuteNonQuery();
cmd.Dispose();
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = staffMember.Mention + " was added to staff."
});
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = staffMember.Mention + " was added to staff.\n"
});
}
}
}

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using System;
using System.Collections.Generic;
using System.Linq;
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.Interactivity;
using DSharpPlus.Interactivity.Extensions;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
[SlashCommandGroup("admin", "Administrative commands.")]
public class AdminCommands : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("listinvalid", "List tickets which channels have been deleted. Use /admin unsetticket <id> to remove them.")]
public async Task ListInvalid(InteractionContext command)
{
if (!Database.TryGetOpenTickets(out List<Database.Ticket> openTickets))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Could not get any open tickets from database."
}, true);
}
// Get all channels in all guilds the bot is part of
List<DiscordChannel> allChannels = new List<DiscordChannel>();
foreach (KeyValuePair<ulong, DiscordGuild> guild in Akheemah.discordClient.Guilds)
{
try
{
allChannels.AddRange(await guild.Value.GetChannelsAsync());
}
catch (Exception) { /*ignored*/ }
}
// Check which tickets channels no longer exist
List<string> listItems = new List<string>();
foreach (Database.Ticket ticket in openTickets)
{
if (allChannels.All(channel => channel.Id != ticket.channelID))
{
listItems.Add("ID: **" + ticket.id.ToString("00000") + ":** <#" + ticket.channelID + ">\n");
}
}
if (listItems.Count == 0)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "All tickets are valid!"
}, true);
return;
}
List<DiscordEmbedBuilder> embeds = new List<DiscordEmbedBuilder>();
foreach (string message in Utilities.ParseListIntoMessages(listItems))
{
embeds.Add(new DiscordEmbedBuilder
{
Title = "Invalid tickets:",
Color = DiscordColor.Red,
Description = message
});
}
// Add the footers
for (int i = 0; i < embeds.Count; i++)
{
embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = $"Page {i + 1} / {embeds.Count}"
};
}
List<Page> listPages = new List<Page>();
foreach (DiscordEmbedBuilder embed in embeds)
{
listPages.Add(new Page("", embed));
}
await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
}
[SlashRequireGuild]
[SlashCommand("setticket", "Turns a channel into a ticket WARNING: Anyone will be able to delete the channel using /close.")]
public async Task SetTicket(InteractionContext command, [Option("User", "(Optional) The owner of the ticket.")] DiscordUser user = null)
{
// Check if ticket exists in the database
if (Database.IsOpenTicket(command.Channel.Id))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "This channel is already a ticket."
}, true);
return;
}
DiscordUser ticketUser = (user == null ? command.User : user);
long id = Database.NewTicket(ticketUser.Id, 0, command.Channel.Id);
string ticketID = id.ToString("00000");
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Channel has been designated ticket " + ticketID + "."
});
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.Channel.Mention + " has been designated ticket " + ticketID + " by " + command.Member.Mention + "."
});
}
}
[SlashRequireGuild]
[SlashCommand("unsetticket", "Deletes a ticket from the ticket system without deleting the channel.")]
public async Task UnsetTicket(InteractionContext command, [Option("TicketID", "(Optional) Ticket to unset. Uses the channel you are in by default.")] long ticketID = 0)
{
Database.Ticket ticket;
if (ticketID == 0)
{
// Check if ticket exists in the database
if (!Database.TryGetOpenTicket(command.Channel.Id, out ticket))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "This channel is not a ticket!"
}, true);
return;
}
}
else
{
// Check if ticket exists in the database
if (!Database.TryGetOpenTicketByID((uint)ticketID, out ticket))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "There is no ticket with this ticket ID."
}, true);
return;
}
}
if (Database.DeleteOpenTicket(ticket.id))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Channel has been undesignated as a ticket."
});
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.Channel.Mention + " has been undesignated as a ticket by " + command.Member.Mention + "."
});
}
}
else
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Failed removing ticket from database."
}, true);
}
}
[SlashCommand("reload", "Reloads the bot config.")]
public async Task Reload(InteractionContext command)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Reloading bot application..."
});
Logger.Log("Reloading bot...");
Akheemah.Reload();
}
}

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using System;
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.Exceptions;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class AssignCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("assign", "Assigns a staff member to this ticket.")]
public async Task OnExecute(InteractionContext command, [Option("User", "(Optional) User to assign to this ticket.")] DiscordUser user = null)
{
DiscordMember member = null;
try
{
member = user == null ? command.Member : await command.Guild.GetMemberAsync(user.Id);
if (member == null)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Could not find that user in this server."
}, true);
return;
}
}
catch (Exception)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Could not find that user in this server."
}, true);
return;
}
// Check if ticket exists in the database
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "This channel is not a ticket."
}, true);
return;
}
if (!Database.IsStaff(member.Id))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: User is not registered as staff."
}, true);
return;
}
if (!Database.AssignStaff(ticket, member.Id))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Failed to assign " + member.Mention + " to ticket."
}, true);
return;
}
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Assigned " + member.Mention + " to ticket."
});
if (Config.assignmentNotifications)
{
try
{
await member.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "You have been assigned to a support ticket: " + command.Channel.Mention
});
}
catch (UnauthorizedException) { }
}
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = member.Mention + " was assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "."
});
}
}
}

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using System;
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class BlacklistCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("blacklist", "Blacklists a user from opening tickets.")]
public async Task OnExecute(InteractionContext command, [Option("User", "User to blacklist.")] DiscordUser user)
{
try
{
if (!Database.Blacklist(user.Id, command.User.Id))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = user.Mention + " is already blacklisted."
}, true);
return;
}
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Blacklisted " + user.Mention + "."
}, true);
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = user.Mention + " was blacklisted from opening tickets by " + command.Member.Mention + "."
});
}
}
catch (Exception)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error occured while blacklisting " + user.Mention + "."
}, true);
throw;
}
}
}

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using System;
using System.Collections.Generic;
using System.IO;
using System.Threading.Tasks;
using DSharpPlus;
using DSharpPlus.Entities;
using DSharpPlus.Exceptions;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class CloseCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("close", "Closes a ticket.")]
public async Task OnExecute(InteractionContext command)
{
// Check if ticket exists in the database
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket _))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "This channel is not a ticket."
});
return;
}
DiscordInteractionResponseBuilder confirmation = new DiscordInteractionResponseBuilder()
.AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Cyan,
Description = "Are you sure you wish to close this ticket? You cannot re-open it again later."
})
.AddComponents(new DiscordButtonComponent(ButtonStyle.Danger, "akheemah_closeconfirm", "Confirm"));
await command.CreateResponseAsync(confirmation);
}
public static async Task OnConfirmed(DiscordInteraction interaction)
{
await interaction.CreateResponseAsync(InteractionResponseType.DeferredMessageUpdate);
ulong channelID = interaction.Channel.Id;
string channelName = interaction.Channel.Name;
// Check if ticket exists in the database
if (!Database.TryGetOpenTicket(channelID, out Database.Ticket ticket))
{
await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "This channel is not a ticket."
}));
return;
}
// Build transcript
try
{
await Transcriber.ExecuteAsync(interaction.Channel.Id, ticket.id);
}
catch (Exception e)
{
Logger.Error("Exception occured when trying to save transcript while closing ticket: " + e);
await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "ERROR: Could not save transcript file. Aborting..."
}));
return;
}
// Log it if the log channel exists
DiscordChannel logChannel = interaction.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
DiscordEmbed embed = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Ticket " + ticket.id.ToString("00000") + " closed by " + interaction.User.Mention + ".\n",
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + channelName }
};
await using FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read);
DiscordMessageBuilder message = new DiscordMessageBuilder();
message.WithEmbed(embed);
message.AddFiles(new Dictionary<string, Stream> { { Transcriber.GetFilename(ticket.id), file } });
await logChannel.SendMessageAsync(message);
}
if (Config.closingNotifications)
{
DiscordEmbed embed = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Ticket " + ticket.id.ToString("00000") + " which you opened has now been closed, check the transcript for more info.\n",
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + channelName }
};
try
{
DiscordMember staffMember = await interaction.Guild.GetMemberAsync(ticket.creatorID);
await using FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read);
DiscordMessageBuilder message = new DiscordMessageBuilder();
message.WithEmbed(embed);
message.AddFiles(new Dictionary<string, Stream> { { Transcriber.GetFilename(ticket.id), file } });
await staffMember.SendMessageAsync(message);
}
catch (NotFoundException) { }
catch (UnauthorizedException) { }
}
Database.ArchiveTicket(ticket);
await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Channel will be deleted in 3 seconds..."
}));
await Task.Delay(3000);
// Delete the channel and database entry
await interaction.Channel.DeleteAsync("Ticket closed.");
Database.DeleteOpenTicket(ticket.id);
}
}

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using System.Collections.Generic;
using System.Linq;
using System.Threading.Tasks;
using DSharpPlus;
using DSharpPlus.Entities;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class CreateButtonPanelCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("createbuttonpanel", "Creates a series of buttons which users can use to open new tickets in specific categories.")]
public async Task OnExecute(InteractionContext command)
{
DiscordMessageBuilder builder = new DiscordMessageBuilder().WithContent(" ");
List<Database.Category> verifiedCategories = await Utilities.GetVerifiedChannels();
if (verifiedCategories.Count == 0)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: No registered categories found."
}, true);
return;
}
verifiedCategories = verifiedCategories.OrderBy(x => x.name).ToList();
int nrOfButtons = 0;
for (int nrOfButtonRows = 0; nrOfButtonRows < 5 && nrOfButtons < verifiedCategories.Count; nrOfButtonRows++)
{
List<DiscordButtonComponent> buttonRow = new List<DiscordButtonComponent>();
for (; nrOfButtons < 5 * (nrOfButtonRows + 1) && nrOfButtons < verifiedCategories.Count; nrOfButtons++)
{
buttonRow.Add(new DiscordButtonComponent(ButtonStyle.Primary, "akheemah_newticketbutton " + verifiedCategories[nrOfButtons].id, verifiedCategories[nrOfButtons].name));
}
builder.AddComponents(buttonRow);
}
await command.Channel.SendMessageAsync(builder);
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Successfully created message, make sure to run this command again if you add new categories to the bot."
}, true);
}
public static async Task OnButtonUsed(DiscordInteraction interaction)
{
await interaction.CreateResponseAsync(InteractionResponseType.DeferredChannelMessageWithSource, new DiscordInteractionResponseBuilder().AsEphemeral());
if (!ulong.TryParse(interaction.Data.CustomId.Replace("akheemah_newticketbutton ", ""), out ulong categoryID) || categoryID == 0)
{
Logger.Warn("Invalid ID: " + interaction.Data.CustomId.Replace("akheemah_newticketbutton ", ""));
return;
}
(bool success, string message) = await NewCommand.OpenNewTicket(interaction.User.Id, interaction.ChannelId, categoryID);
if (success)
{
await interaction.CreateFollowupMessageAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = message
}));
}
else
{
await interaction.CreateFollowupMessageAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = message
}));
}
}
}

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using System.Collections.Generic;
using System.Linq;
using System.Threading.Tasks;
using DSharpPlus;
using DSharpPlus.Entities;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class CreateSelectionBoxPanelCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("createselectionboxpanel", "Creates a selection box which users can use to open new tickets in specific categories.")]
public async Task OnExecute(InteractionContext command, [Option("Message", "(Optional) The message to show in the selection box.")] string message = null)
{
DiscordMessageBuilder builder = new DiscordMessageBuilder()
.WithContent(" ")
.AddComponents(await GetSelectComponents(command, message ?? "Open new ticket..."));
await command.Channel.SendMessageAsync(builder);
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Successfully created message, make sure to run this command again if you add new categories to the bot."
}, true);
}
public static async Task<List<DiscordSelectComponent>> GetSelectComponents(InteractionContext command, string placeholder)
{
List<Database.Category> verifiedCategories = await Utilities.GetVerifiedChannels();
if (verifiedCategories.Count == 0) return new List<DiscordSelectComponent>();
verifiedCategories = verifiedCategories.OrderBy(x => x.name).ToList();
List<DiscordSelectComponent> selectionComponents = new List<DiscordSelectComponent>();
int selectionOptions = 0;
for (int selectionBoxes = 0; selectionBoxes < 5 && selectionOptions < verifiedCategories.Count; selectionBoxes++)
{
List<DiscordSelectComponentOption> categoryOptions = new List<DiscordSelectComponentOption>();
for (; selectionOptions < 25 * (selectionBoxes + 1) && selectionOptions < verifiedCategories.Count; selectionOptions++)
{
categoryOptions.Add(new DiscordSelectComponentOption(verifiedCategories[selectionOptions].name, verifiedCategories[selectionOptions].id.ToString()));
}
selectionComponents.Add(new DiscordSelectComponent("akheemah_newticketselector" + selectionBoxes, placeholder, categoryOptions, false, 0, 1));
}
return selectionComponents;
}
public static async Task OnSelectionMenuUsed(DiscordInteraction interaction)
{
if (interaction.Data.Values == null || interaction.Data.Values.Length <= 0) return;
if (!ulong.TryParse(interaction.Data.Values[0], out ulong categoryID) || categoryID == 0) return;
await interaction.CreateResponseAsync(InteractionResponseType.DeferredChannelMessageWithSource, new DiscordInteractionResponseBuilder().AsEphemeral());
(bool success, string message) = await NewCommand.OpenNewTicket(interaction.User.Id, interaction.ChannelId, categoryID);
if (success)
{
await interaction.CreateFollowupMessageAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = message
}).AsEphemeral());
}
else
{
await interaction.CreateFollowupMessageAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = message
}).AsEphemeral());
}
}
}

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using System.Collections.Generic;
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.Interactivity;
using DSharpPlus.Interactivity.Extensions;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class ListAssignedCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("listassigned", "Lists tickets assigned to a user.")]
public async Task OnExecute(InteractionContext command, [Option("User", "(Optional) User to list tickets for.")] DiscordUser user = null)
{
DiscordUser listUser = user == null ? command.User : user;
if (!Database.TryGetAssignedTickets(listUser.Id, out List<Database.Ticket> assignedTickets))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "User does not have any assigned tickets."
});
return;
}
List<string> listItems = new List<string>();
foreach (Database.Ticket ticket in assignedTickets)
{
listItems.Add("**" + ticket.DiscordRelativeTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
}
List<DiscordEmbedBuilder> embeds = new List<DiscordEmbedBuilder>();
foreach (string message in Utilities.ParseListIntoMessages(listItems))
{
embeds.Add(new DiscordEmbedBuilder
{
Title = "Assigned tickets: ",
Color = DiscordColor.Green,
Description = message
});
}
// Add the footers
for (int i = 0; i < embeds.Count; i++)
{
embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = $"Page {i + 1} / {embeds.Count}"
};
}
List<Page> listPages = new List<Page>();
foreach (DiscordEmbedBuilder embed in embeds)
{
listPages.Add(new Page("", embed));
}
await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
}
}

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using System.Collections.Generic;
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.Interactivity;
using DSharpPlus.Interactivity.Extensions;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class ListCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("list", "Lists tickets opened by a user.")]
public async Task OnExecute(InteractionContext command, [Option("User", "(Optional) The user to get tickets by.")] DiscordUser user = null)
{
DiscordUser listUser = user == null ? command.User : user;
List<DiscordEmbedBuilder> openEmbeds = new List<DiscordEmbedBuilder>();
if (Database.TryGetOpenTickets(listUser.Id, out List<Database.Ticket> openTickets))
{
List<string> listItems = new List<string>();
foreach (Database.Ticket ticket in openTickets)
{
listItems.Add("**" + ticket.DiscordRelativeTime() + ":** <#" + ticket.channelID + ">\n");
}
foreach (string message in Utilities.ParseListIntoMessages(listItems))
{
openEmbeds.Add(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = message
});
}
// Add the titles
for (int i = 0; i < openEmbeds.Count; i++)
{
openEmbeds[i].Title = $"Open tickets ({i + 1}/{openEmbeds.Count})";
}
}
List<DiscordEmbedBuilder> closedEmbeds = new List<DiscordEmbedBuilder>();
if (Database.TryGetClosedTickets(listUser.Id, out List<Database.Ticket> closedTickets))
{
List<string> listItems = new List<string>();
foreach (Database.Ticket ticket in closedTickets)
{
listItems.Add("**" + ticket.DiscordRelativeTime() + ":** Ticket " + ticket.id.ToString("00000") + "\n");
}
foreach (string message in Utilities.ParseListIntoMessages(listItems))
{
closedEmbeds.Add(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = message
});
}
// Add the titles
for (int i = 0; i < closedEmbeds.Count; i++)
{
closedEmbeds[i].Title = $"Closed tickets ({i + 1}/{closedEmbeds.Count})";
}
}
// Merge the embed lists and add the footers
List<DiscordEmbedBuilder> embeds = new List<DiscordEmbedBuilder>();
embeds.AddRange(openEmbeds);
embeds.AddRange(closedEmbeds);
for (int i = 0; i < embeds.Count; i++)
{
embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = $"Page {i + 1} / {embeds.Count}"
};
}
if (embeds.Count == 0)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Cyan,
Description = "User does not have any open or closed tickets."
});
return;
}
List<Page> listPages = new List<Page>();
foreach (DiscordEmbedBuilder embed in embeds)
{
listPages.Add(new Page("", embed));
}
await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
}
}

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using System.Collections.Generic;
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.Interactivity;
using DSharpPlus.Interactivity.Extensions;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class ListOpen : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("listopen", "Lists all open tickets, oldest first.")]
public async Task OnExecute(InteractionContext command)
{
if (!Database.TryGetOpenTickets(out List<Database.Ticket> openTickets))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Could not fetch any open tickets."
});
return;
}
List<string> listItems = new List<string>();
foreach (Database.Ticket ticket in openTickets)
{
listItems.Add("**" + ticket.DiscordRelativeTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
}
List<DiscordEmbedBuilder> embeds = new List<DiscordEmbedBuilder>();
foreach (string message in Utilities.ParseListIntoMessages(listItems))
{
embeds.Add(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = message
});
}
// Add the footers
for (int i = 0; i < embeds.Count; i++)
{
embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = $"Page {i + 1} / {embeds.Count}"
};
}
List<Page> listPages = new List<Page>();
foreach (DiscordEmbedBuilder embed in embeds)
{
listPages.Add(new Page("", embed));
}
await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
}
}

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using System.Collections.Generic;
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.Interactivity;
using DSharpPlus.Interactivity.Extensions;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class ListUnassignedCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("listunassigned", "Lists unassigned tickets.")]
public async Task OnExecute(InteractionContext command)
{
if (!Database.TryGetAssignedTickets(0, out List<Database.Ticket> unassignedTickets))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "There are no unassigned tickets."
});
return;
}
List<string> listItems = new List<string>();
foreach (Database.Ticket ticket in unassignedTickets)
{
listItems.Add("**" + ticket.DiscordRelativeTime() + ":** <#" + ticket.channelID + "> by <@" + ticket.creatorID + ">\n");
}
List<DiscordEmbedBuilder> embeds = new List<DiscordEmbedBuilder>();
foreach (string message in Utilities.ParseListIntoMessages(listItems))
{
embeds.Add(new DiscordEmbedBuilder
{
Title = "Unassigned tickets: ",
Color = DiscordColor.Green,
Description = message
});
}
// Add the footers
for (int i = 0; i < embeds.Count; i++)
{
embeds[i].Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = $"Page {i + 1} / {embeds.Count}"
};
}
List<Page> listPages = new List<Page>();
foreach (DiscordEmbedBuilder embed in embeds)
{
listPages.Add(new Page("", embed));
}
await command.Interaction.SendPaginatedResponseAsync(true, command.User, listPages);
}
}

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using System;
using System.Collections.Generic;
using System.Linq;
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.Exceptions;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class MoveCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("move", "Moves a ticket to another category.")]
public async Task OnExecute(InteractionContext command, [Option("Category", "The category to move the ticket to. Only has to be the beginning of the name.")] string category)
{
// Check if ticket exists in the database
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket _))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "This channel is not a ticket."
}, true);
return;
}
if (string.IsNullOrEmpty(category))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: No category provided."
}, true);
return;
}
IReadOnlyList<DiscordChannel> channels = await command.Guild.GetChannelsAsync();
IEnumerable<DiscordChannel> categories = channels.Where(x => x.IsCategory);
DiscordChannel categoryChannel = categories.FirstOrDefault(x => x.Name.StartsWith(category.Trim(), StringComparison.OrdinalIgnoreCase));
if (categoryChannel == null)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Could not find a category by that name."
}, true);
return;
}
if (command.Channel.Id == categoryChannel.Id)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: The ticket is already in that category."
}, true);
return;
}
try
{
await command.Channel.ModifyAsync(modifiedAttributes => modifiedAttributes.Parent = categoryChannel);
}
catch (UnauthorizedException)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Not authorized to move this ticket to that category."
}, true);
return;
}
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Ticket was moved to " + categoryChannel.Mention
});
}
}

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using System;
using System.Collections.Generic;
using System.Linq;
using System.Threading.Tasks;
using DSharpPlus;
using DSharpPlus.Entities;
using DSharpPlus.Exceptions;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class NewCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("new", "Opens a new ticket.")]
public async Task OnExecute(InteractionContext command)
{
List<Database.Category> verifiedCategories = await Utilities.GetVerifiedChannels();
switch (verifiedCategories.Count)
{
case 0:
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: No registered categories found."
}, true);
return;
case 1:
await command.DeferAsync(true);
(bool success, string message) = await OpenNewTicket(command.User.Id, command.Channel.Id, verifiedCategories[0].id);
if (success)
{
await command.FollowUpAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = message
}).AsEphemeral());
}
else
{
await command.FollowUpAsync(new DiscordFollowupMessageBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = message
}).AsEphemeral());
}
return;
default:
if (Config.newCommandUsesSelector)
{
await CreateSelector(command, verifiedCategories);
}
else
{
await CreateButtons(command, verifiedCategories);
}
return;
}
}
public static async Task CreateButtons(InteractionContext command, List<Database.Category> verifiedCategories)
{
DiscordInteractionResponseBuilder builder = new DiscordInteractionResponseBuilder().WithContent(" ");
int nrOfButtons = 0;
for (int nrOfButtonRows = 0; nrOfButtonRows < 5 && nrOfButtons < verifiedCategories.Count; nrOfButtonRows++)
{
List<DiscordButtonComponent> buttonRow = new List<DiscordButtonComponent>();
for (; nrOfButtons < 5 * (nrOfButtonRows + 1) && nrOfButtons < verifiedCategories.Count; nrOfButtons++)
{
buttonRow.Add(new DiscordButtonComponent(ButtonStyle.Primary, "akheemah_newcommandbutton " + verifiedCategories[nrOfButtons].id, verifiedCategories[nrOfButtons].name));
}
builder.AddComponents(buttonRow);
}
await command.CreateResponseAsync(builder.AsEphemeral());
}
public static async Task CreateSelector(InteractionContext command, List<Database.Category> verifiedCategories)
{
verifiedCategories = verifiedCategories.OrderBy(x => x.name).ToList();
List<DiscordSelectComponent> selectionComponents = new List<DiscordSelectComponent>();
int selectionOptions = 0;
for (int selectionBoxes = 0; selectionBoxes < 5 && selectionOptions < verifiedCategories.Count; selectionBoxes++)
{
List<DiscordSelectComponentOption> categoryOptions = new List<DiscordSelectComponentOption>();
for (; selectionOptions < 25 * (selectionBoxes + 1) && selectionOptions < verifiedCategories.Count; selectionOptions++)
{
categoryOptions.Add(new DiscordSelectComponentOption(verifiedCategories[selectionOptions].name, verifiedCategories[selectionOptions].id.ToString()));
}
selectionComponents.Add(new DiscordSelectComponent("akheemah_newcommandselector" + selectionBoxes, "Open new ticket...", categoryOptions, false, 0, 1));
}
await command.CreateResponseAsync(new DiscordInteractionResponseBuilder().AddComponents(selectionComponents).AsEphemeral());
}
public static async Task OnCategorySelection(DiscordInteraction interaction)
{
string stringID;
switch (interaction.Data.ComponentType)
{
case ComponentType.Button:
stringID = interaction.Data.CustomId.Replace("akheemah_newcommandbutton ", "");
break;
case ComponentType.StringSelect:
if (interaction.Data.Values == null || interaction.Data.Values.Length <= 0) return;
stringID = interaction.Data.Values[0];
break;
case ComponentType.ActionRow:
case ComponentType.FormInput:
default:
return;
}
if (!ulong.TryParse(stringID, out ulong categoryID) || categoryID == 0) return;
await interaction.CreateResponseAsync(InteractionResponseType.DeferredMessageUpdate, new DiscordInteractionResponseBuilder().AsEphemeral());
(bool success, string message) = await OpenNewTicket(interaction.User.Id, interaction.ChannelId, categoryID);
if (success)
{
await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = message
}));
}
else
{
await interaction.EditOriginalResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = message
}));
}
}
public static async Task<(bool, string)> OpenNewTicket(ulong userID, ulong commandChannelID, ulong categoryID)
{
// Check if user is blacklisted
if (Database.IsBlacklisted(userID))
{
return (false, "You are banned from opening tickets.");
}
if (Database.IsOpenTicket(commandChannelID))
{
return (false, "You cannot use this command in a ticket channel.");
}
if (!Database.IsStaff(userID) && Database.TryGetOpenTickets(userID, out List<Database.Ticket> ownTickets) && ownTickets.Count >= Config.ticketLimit)
{
return (false, "You have reached the limit for maximum open tickets.");
}
DiscordChannel category = null;
try
{
category = await Akheemah.discordClient.GetChannelAsync(categoryID);
}
catch (Exception) { /*ignored*/ }
if (category == null)
{
return (false, "Error: Could not find the category to place the ticket in.");
}
DiscordMember member = null;
try
{
member = await category.Guild.GetMemberAsync(userID);
}
catch (Exception) { /*ignored*/ }
if (member == null)
{
return (false, "Error: Could not find you on the Discord server.");
}
DiscordChannel ticketChannel = null;
try
{
ticketChannel = await category.Guild.CreateChannelAsync("ticket", ChannelType.Text, category);
}
catch (Exception) { /* ignored */ }
if (ticketChannel == null)
{
return (false, "Error occured while creating ticket, " + member.Mention +
"!\nIs the channel limit reached in the server or ticket category?");
}
ulong staffID = 0;
if (Config.randomAssignment)
{
staffID = Database.GetRandomActiveStaff(0)?.userID ?? 0;
}
long id = Database.NewTicket(member.Id, staffID, ticketChannel.Id);
string ticketID = id.ToString("00000");
try
{
await ticketChannel.ModifyAsync(modifiedAttributes => modifiedAttributes.Name = "ticket-" + ticketID);
}
catch (DiscordException e)
{
Logger.Error("Exception occurred trying to modify channel: " + e);
Logger.Error("JsomMessage: " + e.JsonMessage);
}
try
{
await ticketChannel.AddOverwriteAsync(member, Permissions.AccessChannels);
}
catch (DiscordException e)
{
Logger.Error("Exception occurred trying to add channel permissions: " + e);
Logger.Error("JsomMessage: " + e.JsonMessage);
}
await ticketChannel.SendMessageAsync("Hello, " + member.Mention + "!\n" + Config.welcomeMessage);
// Refreshes the channel as changes were made to it above
ticketChannel = await Akheemah.discordClient.GetChannelAsync(ticketChannel.Id);
if (staffID != 0)
{
await ticketChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Ticket was randomly assigned to <@" + staffID + ">."
});
if (Config.assignmentNotifications)
{
try
{
DiscordMember staffMember = await category.Guild.GetMemberAsync(staffID);
await staffMember.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "You have been randomly assigned to a newly opened support ticket: " +
ticketChannel.Mention
});
}
catch (DiscordException e)
{
Logger.Error("Exception occurred assign random staff member: " + e);
Logger.Error("JsomMessage: " + e.JsonMessage);
}
}
}
// Log it if the log channel exists
DiscordChannel logChannel = category.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
DiscordEmbed logMessage = new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Ticket " + ticketChannel.Mention + " opened by " + member.Mention + ".\n",
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = "Ticket " + ticketID }
};
await logChannel.SendMessageAsync(logMessage);
}
return (true, "Ticket opened, " + member.Mention + "!\n" + ticketChannel.Mention);
}
}

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using System;
using System.Collections.Generic;
using System.Linq;
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.Exceptions;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
using Microsoft.Extensions.Logging;
namespace Akheemah.Commands;
public class RandomAssignCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("rassign", "Randomly assigns a staff member to a ticket.")]
public async Task OnExecute(InteractionContext command, [Option("Role", "(Optional) Limit the random assignment to a specific role.")] DiscordRole role = null)
{
// Check if ticket exists in the database
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: This channel is not a ticket."
}, true);
return;
}
// Get a random staff member who is verified to have the correct role if applicable
DiscordMember staffMember = await GetRandomVerifiedStaffMember(command, role, ticket);
if (staffMember == null)
{
return;
}
// Attempt to assign the staff member to the ticket
if (!Database.AssignStaff(ticket, staffMember.Id))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Failed to assign " + staffMember.Mention + " to ticket."
}, true);
return;
}
// Respond that the command was successful
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Randomly assigned " + staffMember.Mention + " to ticket."
});
// Send a notification to the staff member if applicable
if (Config.assignmentNotifications)
{
try
{
await staffMember.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "You have been randomly assigned to a support ticket: " + command.Channel.Mention
});
}
catch (UnauthorizedException) { }
}
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = staffMember.Mention + " was randomly assigned to " + command.Channel.Mention + " by " + command.Member.Mention + "."
});
}
}
private static async Task<DiscordMember> GetRandomVerifiedStaffMember(InteractionContext command, DiscordRole targetRole, Database.Ticket ticket)
{
if (targetRole != null) // A role was provided
{
// Check if role rassign should override staff's active status
List<Database.StaffMember> staffMembers = Config.randomAssignRoleOverride
? Database.GetAllStaff(ticket.assignedStaffID, ticket.creatorID)
: Database.GetActiveStaff(ticket.assignedStaffID, ticket.creatorID);
// Randomize the list before checking for roles in order to reduce number of API calls
staffMembers.Shuffle();
// Get the first staff member that has the role
foreach (Database.StaffMember sm in staffMembers)
{
try
{
DiscordMember verifiedMember = await command.Guild.GetMemberAsync(sm.userID);
if (verifiedMember?.Roles?.Any(role => role.Id == targetRole.Id) ?? false)
{
return verifiedMember;
}
}
catch (Exception e)
{
command.Client.Logger.Log(LogLevel.Information, e, "Error occured trying to find a staff member in the rassign command.");
}
}
}
else // No role was specified, any active staff will be picked
{
Database.StaffMember staffEntry = Database.GetRandomActiveStaff(ticket.assignedStaffID, ticket.creatorID);
if (staffEntry == null)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: There are no other staff members to choose from."
}, true);
return null;
}
// Get the staff member from discord
try
{
return await command.Guild.GetMemberAsync(staffEntry.userID);
}
catch (NotFoundException) { }
}
// Send a more generic error if we get to this point and still haven't found the staff member
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Could not find an applicable staff member."
}, true);
return null;
}
}

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using DSharpPlus.Entities;
using DSharpPlus.SlashCommands.Attributes;
using DSharpPlus.SlashCommands;
using System.Threading.Tasks;
namespace Akheemah.Commands;
public class RemoveCategoryCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("removecategory", "Removes the ability for users to open tickets in a specific category.")]
public async Task OnExecute(InteractionContext command, [Option("Category", "The category to remove.")] DiscordChannel channel)
{
if (!Database.TryGetCategory(channel.Id, out Database.Category _))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "That category is not registered."
}, true);
return;
}
if (Database.RemoveCategory(channel.Id))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Category removed."
}, true);
}
else
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Failed removing the category from the database."
}, true);
}
}
}

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@ -0,0 +1,41 @@
using DSharpPlus.Entities;
using System.Threading.Tasks;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class RemoveMessageCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("removemessage", "Removes a message from the 'say' command.")]
public async Task OnExecute(InteractionContext command, [Option("Identifier", "The identifier word used in the /say command.")] string identifier)
{
if (!Database.TryGetMessage(identifier.ToLower(), out Database.Message _))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "There is no message with that identifier."
}, true);
return;
}
if (Database.RemoveMessage(identifier))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Message removed."
}, true);
}
else
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Failed removing the message from the database."
}, true);
}
}
}

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@ -0,0 +1,49 @@
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
using MySqlConnector;
namespace Akheemah.Commands;
public class RemoveStaffCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("removestaff", "Removes a staff member.")]
public async Task OnExecute(InteractionContext command, [Option("User", "User to remove from staff.")] DiscordUser user)
{
if (!Database.IsStaff(user.Id))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "User is already not registered as staff."
}, true);
return;
}
await using MySqlConnection c = Database.GetConnection();
c.Open();
MySqlCommand deletion = new MySqlCommand(@"DELETE FROM staff WHERE user_id=@user_id", c);
deletion.Parameters.AddWithValue("@user_id", user.Id);
deletion.Prepare();
deletion.ExecuteNonQuery();
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "User was removed from staff."
}, true);
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "User was removed from staff.\n"
});
}
}
}

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@ -0,0 +1,67 @@
using DSharpPlus.Entities;
using System.Collections.Generic;
using System.Linq;
using System.Threading.Tasks;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class SayCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("say", "Prints a message with information from staff. Use without identifier to list all identifiers.")]
public async Task OnExecute(InteractionContext command, [Option("Identifier", "(Optional) The identifier word to summon a message.")] string identifier = null)
{
// Print list of all messages if no identifier is provided
if (identifier == null)
{
List<Database.Message> messages = Database.GetAllMessages();
if (!messages.Any())
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "There are no messages registered."
}, true);
return;
}
List<string> listItems = new List<string>();
foreach (Database.Message message in messages)
{
listItems.Add("**" + message.identifier + "** Added by <@" + message.userID + ">\n");
}
LinkedList<string> listMessages = Utilities.ParseListIntoMessages(listItems);
foreach (string listMessage in listMessages)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Title = "Available messages: ",
Color = DiscordColor.Green,
Description = listMessage
}, true);
}
}
// Print specific message
else
{
if (!Database.TryGetMessage(identifier.ToLower(), out Database.Message message))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "There is no message with that identifier."
}, true);
return;
}
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Cyan,
Description = message.message.Replace("\\n", "\n")
});
}
}
}

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@ -0,0 +1,42 @@
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
using MySqlConnector;
namespace Akheemah.Commands;
public class SetSummaryCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("setsummary", "Sets a ticket's summary for the summary command.")]
public async Task OnExecute(InteractionContext command, [Option("Summary", "The ticket summary text.")] string summary)
{
ulong channelID = command.Channel.Id;
// Check if ticket exists in the database
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket _))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "This channel is not a ticket."
});
return;
}
await using MySqlConnection c = Database.GetConnection();
c.Open();
MySqlCommand update = new MySqlCommand(@"UPDATE tickets SET summary = @summary WHERE channel_id = @channel_id", c);
update.Parameters.AddWithValue("@summary", summary);
update.Parameters.AddWithValue("@channel_id", channelID);
update.Prepare();
update.ExecuteNonQuery();
update.Dispose();
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Summary set."
}, true);
}
}

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@ -0,0 +1,26 @@
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class StatusCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("status", "Shows bot status and information.")]
public async Task OnExecute(InteractionContext command)
{
long openTickets = Database.GetNumberOfTickets();
long closedTickets = Database.GetNumberOfClosedTickets();
DiscordEmbed botInfo = new DiscordEmbedBuilder()
.WithAuthor("Dragon's child ctudios/Akheemah @ Taostielab", "https://toastielab.dev/Dragonschildstudios/Akheemah", "https://cdn.discordapp.com/attachments/765441543100170271/1127164720374370336/Dragons_child_studios.jpg")
.WithTitle("Bot information")
.WithColor(DiscordColor.Cyan)
.AddField("Version:", Akheemah.GetVersion())
.AddField("Open tickets:", openTickets + "", true)
.AddField("Closed tickets:", closedTickets + " ", true);
await command.CreateResponseAsync(botInfo);
}
}

View file

@ -0,0 +1,35 @@
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class SummaryCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("summary", "Lists tickets assigned to a user.")]
public async Task OnExecute(InteractionContext command)
{
if (Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
{
DiscordEmbed channelInfo = new DiscordEmbedBuilder()
.WithTitle("Channel information")
.WithColor(DiscordColor.Cyan)
.AddField("Ticket number:", ticket.id.ToString("00000"), true)
.AddField("Ticket creator:", $"<@{ticket.creatorID}>", true)
.AddField("Assigned staff:", ticket.assignedStaffID == 0 ? "Unassigned." : $"<@{ticket.assignedStaffID}>", true)
.AddField("Creation time:", ticket.DiscordRelativeTime(), true)
.AddField("Summary:", string.IsNullOrEmpty(ticket.summary) ? "No summary." : ticket.summary.Replace("\\n", "\n"));
await command.CreateResponseAsync(channelInfo);
}
else
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "This channel is not a ticket."
}, true);
}
}
}

View file

@ -0,0 +1,44 @@
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class ToggleActiveCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("toggleactive", "Toggles active status for a staff member.")]
public async Task OnExecute(InteractionContext command, [Option("User", "(Optional) Staff member to toggle activity for.")] DiscordUser user = null)
{
DiscordUser staffUser = user == null ? command.User : user;
// Check if ticket exists in the database
if (!Database.TryGetStaff(staffUser.Id, out Database.StaffMember staffMember))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = user == null ? "You have not been registered as staff." : "The user is not registered as staff."
}, true);
return;
}
if (Database.SetStaffActive(staffUser.Id, !staffMember.active))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = staffMember.active ? "Staff member is now set as inactive and will no longer be randomly assigned any support tickets." : "Staff member is now set as active and will be randomly assigned support tickets again."
}, true);
}
else
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Unable to update active status in database."
}, true);
}
}
}

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@ -0,0 +1,129 @@
using System;
using System.Collections.Generic;
using System.IO;
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.Exceptions;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class TranscriptCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("transcript", "Creates a transcript of a ticket.")]
public async Task OnExecute(InteractionContext command, [Option("Ticket", "(Optional) Ticket number to get transcript of.")] long ticketID = 0)
{
await command.DeferAsync(true);
Database.Ticket ticket;
if (ticketID == 0) // If there are no arguments use current channel
{
if (Database.TryGetOpenTicket(command.Channel.Id, out ticket))
{
try
{
await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id);
}
catch (Exception)
{
await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "ERROR: Could not save transcript file. Aborting..."
}));
throw;
}
}
else
{
await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "This channel is not a ticket."
}));
return;
}
}
else
{
// If the ticket is still open, generate a new fresh transcript
if (Database.TryGetOpenTicketByID((uint)ticketID, out ticket) && ticket?.creatorID == command.Member.Id)
{
try
{
await Transcriber.ExecuteAsync(command.Channel.Id, ticket.id);
}
catch (Exception)
{
await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "ERROR: Could not save transcript file. Aborting..."
}));
throw;
}
}
// If there is no open or closed ticket, send an error. If there is a closed ticket we will simply use the old transcript from when the ticket was closed.
else if (!Database.TryGetClosedTicket((uint)ticketID, out ticket) || (ticket?.creatorID != command.Member.Id && !Database.IsStaff(command.Member.Id)))
{
await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Could not find a closed ticket with that number which you opened.\n(Use the /list command to see all your tickets)"
}));
return;
}
}
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await using FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read);
DiscordMessageBuilder message = new DiscordMessageBuilder();
message.WithEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Ticket " + ticket.id.ToString("00000") + " transcript generated by " + command.Member.Mention + ".\n",
Footer = new DiscordEmbedBuilder.EmbedFooter { Text = '#' + command.Channel.Name }
});
message.AddFiles(new Dictionary<string, Stream> { { Transcriber.GetFilename(ticket.id), file } });
await logChannel.SendMessageAsync(message);
}
try
{
// Send transcript in a direct message
await using FileStream file = new FileStream(Transcriber.GetPath(ticket.id), FileMode.Open, FileAccess.Read);
DiscordMessageBuilder directMessage = new DiscordMessageBuilder();
directMessage.WithEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Transcript generated!\n"
});
directMessage.AddFiles(new Dictionary<string, Stream> { { Transcriber.GetFilename(ticket.id), file } });
await command.Member.SendMessageAsync(directMessage);
}
catch (UnauthorizedException)
{
await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Not allowed to send direct message to you, please check your privacy settings.\n"
}));
return;
}
await command.EditResponseAsync(new DiscordWebhookBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Transcript sent!\n"
}));
}
}

View file

@ -0,0 +1,52 @@
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class UnassignCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("unassign", "Unassigns a staff member from a ticket.")]
public async Task OnExecute(InteractionContext command)
{
// Check if ticket exists in the database
if (!Database.TryGetOpenTicket(command.Channel.Id, out Database.Ticket ticket))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "This channel is not a ticket."
}, true);
return;
}
if (!Database.UnassignStaff(ticket))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Failed to unassign staff member from ticket."
}, true);
return;
}
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Unassigned staff member from ticket."
});
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Staff member was unassigned from " + command.Channel.Mention + " by " + command.Member.Mention + "."
});
}
}
}

View file

@ -0,0 +1,54 @@
using System;
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.SlashCommands;
using DSharpPlus.SlashCommands.Attributes;
namespace Akheemah.Commands;
public class UnblacklistCommand : ApplicationCommandModule
{
[SlashRequireGuild]
[SlashCommand("unblacklist", "Unblacklists a user from opening tickets.")]
public async Task OnExecute(InteractionContext command, [Option("User", "User to remove from blacklist.")] DiscordUser user)
{
try
{
if (!Database.Unblacklist(user.Id))
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = user.Mention + " is not blacklisted."
}, true);
return;
}
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Removed " + user.Mention + " from blacklist."
}, true);
// Log it if the log channel exists
DiscordChannel logChannel = command.Guild.GetChannel(Config.logChannel);
if (logChannel != null)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = user.Mention + " was unblacklisted from opening tickets by " + command.Member.Mention + "."
});
}
}
catch (Exception)
{
await command.CreateResponseAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error occured while removing " + user.Mention + " from blacklist."
}, true);
throw;
}
}
}

View file

@ -211,13 +211,13 @@ internal static class EventHandler
case ComponentType.Button: case ComponentType.Button:
switch (e.Id) switch (e.Id)
{ {
case "supportboi_closeconfirm": case "akheemah_closeconfirm":
await CloseCommand.OnConfirmed(e.Interaction); await CloseCommand.OnConfirmed(e.Interaction);
return; return;
case { } when e.Id.StartsWith("supportboi_newcommandbutton"): case { } when e.Id.StartsWith("akheemah_newcommandbutton"):
await NewCommand.OnCategorySelection(e.Interaction); await NewCommand.OnCategorySelection(e.Interaction);
return; return;
case { } when e.Id.StartsWith("supportboi_newticketbutton"): case { } when e.Id.StartsWith("akheemah_newticketbutton"):
await CreateButtonPanelCommand.OnButtonUsed(e.Interaction); await CreateButtonPanelCommand.OnButtonUsed(e.Interaction);
return; return;
case "right": case "right":
@ -237,10 +237,10 @@ internal static class EventHandler
case ComponentType.StringSelect: case ComponentType.StringSelect:
switch (e.Id) switch (e.Id)
{ {
case { } when e.Id.StartsWith("supportboi_newcommandselector"): case { } when e.Id.StartsWith("akheemah_newcommandselector"):
await NewCommand.OnCategorySelection(e.Interaction); await NewCommand.OnCategorySelection(e.Interaction);
return; return;
case { } when e.Id.StartsWith("supportboi_newticketselector"): case { } when e.Id.StartsWith("akheemah_newticketselector"):
await CreateSelectionBoxPanelCommand.OnSelectionMenuUsed(e.Interaction); await CreateSelectionBoxPanelCommand.OnSelectionMenuUsed(e.Interaction);
return; return;
default: default: