EllieBot-docs/content/supportchild/commands.md

+++ title = "SupportChild Commands" description = "Here is the full command list for SupportChild" weight = 1 +++

Command	Description
/add <user>	Add users to the ticket.
/addcategory <title> <category>	Adds a category for users to open tickets in. The title is what will be used on buttons and in selection menus.
/addmessage <identifier> <message>	Adds a new message for the say command. The identifier is one word used in the say command and the message is what the bot prints.
/addstaff <user>	Registers a user as a staff member for ticket assignment.
/assign (user)	Assigns a ticket to a staff member, themself if no mention or id is provided.
/blacklist <user>	Blacklists users from opening tickets.
/close	Closes a ticket channel and posts a ticket transcript in the log channel.
/createbuttonpanel	Creates a panel of buttons for users to open tickets with, one for each saved category.
/createselectionbox (message)	Creates a selection menu for users to open tickets with. Message is the placeholder shown on the selection menu before anything is selected.
/list (user)	Lists a user's open and closed tickets.
/listassigned (user)	Lists all of a staff member's assigned tickets.
/listopen	Lists a number of the oldest still open tickets, default is 20.
/listunassigned	Lists all unassigned tickets.
/move <category>	Moves a ticket to a specific category by partial name.
/new	Opens a new ticket channel.
/rassign (role)	Randomly assigns a ticket to an active staff member. If a role is provided only staff member with that role are considered.
/removecategory <category>	Removes a category from the bot.
/removemessage <identifier>	Removes message from the database.
/removestaff <user>	Removes a user from staff.
/say (identifier)	Prints a message with information from staff. Use with no arguments to list ids.
/setsummary <summary>	Sets a summary for a ticket which can be viewed using the summary command.
/status	Shows a status message about the bot with info such as number of tickets and which version is running.
/summary	Shows some information about a ticket and its summary if set.
/toggleactive (user)	Toggles whether a staff member counts as active or not.
/transcript (ticket id)	Generates a ticket transcript as an html file.
/unassign	Unassigns a ticket from the currently assigned staff member.
/unblacklist <user>	Un-blacklists users from opening tickets.
/admin listinvalid	Lists tickets which channels have been deleted, you can use the /admin unsetticket command to remove them from the ticket system.
/admin reload	Reloads the config.
/admin setticket (channel)	Makes the current channel a ticket.
/admin unsetticket (ticket id)	Removes a ticket without deleting the channel.