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Updated README.md with the right links to the build server.
2025-03-27 20:36:38 +13:00
Commands I put the wrong link 2025-02-12 00:02:14 +13:00
Database Refactored and split up the database class 2025-02-06 15:15:18 +13:00
docs Rename message-type to step-type 2025-02-04 19:55:25 +13:00
Interviews Refactored and split up the database class 2025-02-06 15:15:18 +13:00
lib Update to .NET 9, update some other dependencies 2025-02-04 20:58:52 +13:00
packaging I have no idea why this keeps on breaking and I am fast getting to the point of removing the fedora package until I can wrap my head around it. 2025-03-27 20:12:45 +13:00
.gitignore Added RPM packaging for RHEL 8 and 9 based distros 2025-03-27 11:59:21 +13:00
Config.cs Made it possible to add a summary to any message instead of only interview ends 2025-02-04 19:27:20 +13:00
default_config.yml Made it possible to add a summary to any message instead of only interview ends 2025-02-04 19:27:20 +13:00
ellie_icon.ico Deleted solution, moved project up. 2024-10-29 21:43:04 +13:00
EventHandler.cs Refactored and split up the database class 2025-02-06 15:15:18 +13:00
Jenkinsfile Removed fedora package from the Jenkinsfile due to it not compiling correctly. 2025-03-27 20:21:57 +13:00
LICENSE Update LICENSE 2024-05-28 05:37:45 -07:00
LogChannel.cs Fix logging issues 2024-12-27 20:22:00 +13:00
Logger.cs Added tickets where the user has left to /admin listinvalid 2024-12-27 02:01:09 +13:00
README.md Updated README.md with the right links to the build server. 2025-03-27 20:36:38 +13:00
SupportChild.cs Refactored and split up the database class 2025-02-06 15:15:18 +13:00
SupportChild.csproj Added RPM packaging for RHEL 8 and 9 based distros 2025-03-27 11:59:21 +13:00
Transcriber.cs Added transcript dir to config 2024-12-27 19:36:02 +13:00
Utilities.cs Added RPM packaging for RHEL 8 and 9 based distros 2025-03-27 11:59:21 +13:00

README.md

Build Status

SupportChild

A support ticket Discord bot. Uses a MySQL database for storage of ticket information. Creates formatted HTML ticket transcripts when tickets are closed.

Thanks to Tyrrrz for the amazing library used in the transcript function.

Setup

  1. Set up a mysql-compatible server, create a user and empty database for the bot to use.

  2. (Optional) Install .NET 9 if it doesn't already exist on your system.

  3. Create a new bot application and invite it to your server.

  4. Download the bot for your operating system, either a release version or a dev build. Get the normal version if you have installed .NET 8 on your system, get the self contained version otherwise.

Application Description
SupportChild-Linux Standard Linux version.
SupportChild-SC-Linux Larger Linux version which does not require .NET 9 to be installed.
SupportChild-SC-Windows.exe Standard Windows version.
SupportChild-Windows.exe Larger Windows version which does not require .NET 9 to be installed.

  1. Run the bot application, ./SupportChild_<version>.exe, this creates a config file in the current directory.

  2. Set up the config, there are instructions inside. If you need more help either contact me in Discord or through an issue here.

  3. Restart the bot.

  4. Go to Settings->Integrations->Bot->Command Permissions in your Discord server to set up permissions for the commands.

Documentation