Started interview system PoC

Commands/NewCommand.cs

@@ -238,6 +238,11 @@ public class NewCommand : ApplicationCommandModule
         // Refreshes the channel as changes were made to it above
         ticketChannel = await SupportChild.discordClient.GetChannelAsync(ticketChannel.Id);
 
+        if (ticketChannel.Parent?.IsCategory ?? false)
+        {
+            Interviewer.StartInterview(ticketChannel);
+        }
+
         if (staffID != 0)
         {
             await ticketChannel.SendMessageAsync(new DiscordEmbedBuilder

Config.cs

@@ -98,5 +98,8 @@ internal static class Config
         database = json.SelectToken("database.name")?.Value<string>() ?? "supportchild";
         username = json.SelectToken("database.user")?.Value<string>() ?? "supportchild";
         password = json.SelectToken("database.password")?.Value<string>() ?? "";
+
+        // Set up interviewer
+        Interviewer.ParseConfig(json.SelectToken("interviews"));
     }
 }

Interviewer.cs

@@ -0,0 +1,137 @@
+using System.Collections.Generic;
+using System.Linq;
+using DSharpPlus;
+using DSharpPlus.Entities;
+using Newtonsoft.Json;
+using Newtonsoft.Json.Linq;
+
+namespace SupportChild;
+
+public static class Interviewer
+{
+    public enum QuestionType
+    {
+        DONE,
+        FAIL,
+        BUTTONS,
+        SELECTOR,
+        TEXT_INPUT
+    }
+
+    // A tree of questions representing an interview.
+    // The tree is generated by the config file when a new ticket is opened or the restart interview command is used.
+    // Additional components not specified in the config file are populated as the interview progresses.
+    // The entire interview tree is serialized and stored in the database in order to record responses as they are made.
+    public struct InterviewQuestion
+    {
+        // Message contents sent to the user.
+        public string message;
+
+        // The type of question.
+        public QuestionType type;
+
+        // Colour of the message embed.
+        public string color;
+
+        // The ID of this message, populated after it has been sent.
+        public ulong messageID;
+
+        // Used as label for this question in the post-interview summary.
+        public string summaryField;
+
+        // The user's response to the question.
+        public string answer;
+
+        // The ID of the user's answer message, populated after it has been received.
+        public ulong answerID;
+
+        // Possible questions to ask next, or DONE/FAIL type in order to finish interview.
+        public Dictionary<string, InterviewQuestion> paths;
+    }
+
+    private static Dictionary<ulong, InterviewQuestion> categoryInterviews = [];
+
+    public static void ParseConfig(JToken interviewConfig)
+    {
+        categoryInterviews = JsonConvert.DeserializeObject<Dictionary<ulong, InterviewQuestion>>(interviewConfig.ToString());
+    }
+
+    public static void StartInterview(DiscordChannel channel)
+    {
+        if (channel.Parent == null)
+        {
+            return;
+        }
+
+        if (categoryInterviews.TryGetValue(channel.Parent.Id, out InterviewQuestion interview))
+        {
+            CreateQuestion(channel, interview);
+        }
+    }
+
+    public static void ProcessResponse(DiscordChannel channel, string response)
+    {
+
+    }
+
+    private static async void CreateQuestion(DiscordChannel channel, InterviewQuestion question)
+    {
+        DiscordMessageBuilder msgBuilder = new DiscordMessageBuilder
+        {
+            Embed = new DiscordEmbedBuilder
+            {
+                Color = Utilities.StringToColor(question.color),
+                Description = question.message
+            }
+        };
+
+        switch (question.type)
+        {
+            case QuestionType.BUTTONS:
+                int nrOfButtons = 0;
+                for (int nrOfButtonRows = 0; nrOfButtonRows < 5 && nrOfButtons < question.paths.Count; nrOfButtonRows++)
+                {
+                    List<DiscordButtonComponent> buttonRow = [];
+                    for (; nrOfButtons < 5 * (nrOfButtonRows + 1) && nrOfButtons < question.paths.Count; nrOfButtons++)
+                    {
+                        buttonRow.Add(new DiscordButtonComponent(ButtonStyle.Primary, "supportboi_interviewbutton " + nrOfButtons, question.paths.ToArray()[nrOfButtons].Key));
+                    }
+                    msgBuilder.AddComponents(buttonRow);
+                }
+                break;
+            case QuestionType.SELECTOR:
+                List<DiscordSelectComponent> selectionComponents = [];
+
+                int selectionOptions = 0;
+                for (int selectionBoxes = 0; selectionBoxes < 5 && selectionOptions < question.paths.Count; selectionBoxes++)
+                {
+                    List<DiscordSelectComponentOption> categoryOptions = [];
+                    for (; selectionOptions < 25 * (selectionBoxes + 1) && selectionOptions < question.paths.Count; selectionOptions++)
+                    {
+                        categoryOptions.Add(new DiscordSelectComponentOption(question.paths.ToArray()[selectionOptions].Key, selectionOptions.ToString()));
+                    }
+                    selectionComponents.Add(new DiscordSelectComponent("supportboi_interviewselector " + selectionBoxes, "Select an option...", categoryOptions, false, 0, 1));
+                }
+
+                msgBuilder.AddComponents(selectionComponents);
+                break;
+            case QuestionType.TEXT_INPUT:
+                // TODO: Add embed footer with response info
+                break;
+            case QuestionType.DONE:
+            case QuestionType.FAIL:
+            default:
+                break;
+        }
+
+        DiscordMessage message = await channel.SendMessageAsync(msgBuilder);
+        question.messageID = message.Id;
+
+        // TODO: Save interview progress
+    }
+
+    public static void CreateSummary()
+    {
+
+    }
+}

default_config.yml

@@ -16,7 +16,7 @@
     # More info: https://dsharpplus.github.io/api/DSharpPlus.TimestampFormat.html
     timestamp-format: "RelativeTime"
 
-    # Whether or not staff members should be randomly assigned tickets when they are made. Individual staff members can opt out using the toggleactive command.
+    # Whether staff members should be randomly assigned tickets when they are made. Individual staff members can opt out using the toggleactive command.
     random-assignment: true
 
     # If set to true the rasssign command will include staff members set as inactive if a specific role is specified in the command.
@@ -61,3 +61,22 @@ database:
     # Username and password for authentication
     user: ""
     password: ""
+
+# TODO: May want to move interview entries to subkey to make room for additional interview settings
+interviews:
+    000000000000000000:
+        message: "Are you appealing your own ban or on behalf of another user?"
+        type: "BUTTONS"
+        color: "CYAN"
+        paths:
+            - "My own ban": # TODO: Can I add button color support somehow?
+                  text: "What is your user name?"
+                  type: "TEXT_INPUT"
+                  summary-field: "Username"
+                  paths:
+                      - ".*":
+                            text: "Please write your appeal below, motivate why you think you should be unbanned."
+            - "Another user's ban":
+                  text: "You can only appeal your own ban. Please close this ticket."
+                  type: "FAIL"
+                  color: "CYAN"