Slight update

Config.cs

@@ -32,6 +32,8 @@ internal static class Config
     internal static string username = "supportchild";
     internal static string password = "";
 
+    internal static JToken interviews;
+
     private static string configPath = "./config.yml";
 
     public static void LoadConfig()
@@ -100,5 +102,8 @@ internal static class Config
         database = json.SelectToken("database.name")?.Value<string>() ?? "supportchild";
         username = json.SelectToken("database.user")?.Value<string>() ?? "supportchild";
         password = json.SelectToken("database.password")?.Value<string>() ?? "";
+
+        // Set up interviewer
+        interviews = json.SelectToken("interviews") ?? new JObject();
     }
 }

EventHandler.cs

@@ -64,9 +64,15 @@ public static class EventHandler
             return;
         }
 
-        // Sends a DM to the assigned staff member if at least a day has gone by since the last message and the user sending the message isn't staff
+        // Ignore staff messages
+        if (Database.IsStaff(e.Author.Id))
+        {
+            return;
+        }
+
+        // Sends a DM to the assigned staff member if at least a day has gone by since the last message
         IReadOnlyList<DiscordMessage> messages = await e.Channel.GetMessagesAsync(2);
-        if (messages.Count > 1 && messages[1].Timestamp < DateTimeOffset.UtcNow.AddDays(Config.ticketUpdatedNotificationDelay * -1) && !Database.IsStaff(e.Author.Id))
+        if (messages.Count > 1 && messages[1].Timestamp < DateTimeOffset.UtcNow.AddDays(Config.ticketUpdatedNotificationDelay * -1))
         {
             try
             {

SupportChild.cs

@@ -145,6 +145,18 @@ internal static class SupportChild
             throw;
         }
 
+        try
+        {
+            Logger.Log("Connecting to database... (" + Config.hostName + ":" + Config.port + ")");
+            Interviewer.ParseConfig(Config.interviews);
+            Interviewer.LoadActiveInterviews();
+        }
+        catch (Exception e)
+        {
+            Logger.Fatal("Could not set up database tables, please confirm connection settings, status of the server and permissions of MySQL user. Error: " + e);
+            throw;
+        }
+
         Logger.Log("Setting up Discord client...");
         DiscordClientBuilder clientBuilder = DiscordClientBuilder.CreateDefault(Config.token, DiscordIntents.All)
             .SetReconnectOnFatalGatewayErrors()

default_config.yml

@@ -16,7 +16,7 @@
     # More info: https://dsharpplus.github.io/api/DSharpPlus.TimestampFormat.html
     timestamp-format: "RelativeTime"
 
-    # Whether or not staff members should be randomly assigned tickets when they are made. Individual staff members can opt out using the toggleactive command.
+    # Whether staff members should be randomly assigned tickets when they are made. Individual staff members can opt out using the toggleactive command.
     random-assignment: true
 
     # If set to true the rasssign command will include staff members set as inactive if a specific role is specified in the command.
@@ -63,4 +63,23 @@ database:
 
     # Username and password for authentication.
     user: ""
-    password: ""
+    password: ""
+
+# TODO: May want to move interview entries to subkey to make room for additional interview settings
+interviews:
+    000000000000000000:
+        message: "Are you appealing your own ban or on behalf of another user?"
+        type: "BUTTONS"
+        color: "CYAN"
+        paths:
+            - "My own ban": # TODO: Can I add button color support somehow?
+                  text: "What is your user name?"
+                  type: "TEXT_INPUT"
+                  summary-field: "Username"
+                  paths:
+                      - ".*":
+                            text: "Please write your appeal below, motivate why you think you should be unbanned."
+            - "Another user's ban":
+                  text: "You can only appeal your own ban. Please close this ticket."
+                  type: "FAIL"
+                  color: "CYAN"