Unassign staff member from tickets when they are removed from staff
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2 changed files with 42 additions and 2 deletions
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@ -1,4 +1,6 @@
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using System.ComponentModel;
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using System;
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using System.Collections.Generic;
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using System.ComponentModel;
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using System.Threading.Tasks;
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using DSharpPlus.Commands;
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using DSharpPlus.Commands.ContextChecks;
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@ -27,6 +29,44 @@ public class RemoveStaffCommand
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return;
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}
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await command.DeferResponseAsync(true);
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if (Database.TryGetAssignedTickets(user.Id, out List<Database.Ticket> assignedTickets))
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{
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foreach (Database.Ticket assignedTicket in assignedTickets)
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{
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Database.UnassignStaff(assignedTicket);
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try
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{
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DiscordChannel ticketChannel = await SupportChild.client.GetChannelAsync(assignedTicket.channelID);
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await ticketChannel.SendMessageAsync(new DiscordEmbedBuilder
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{
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Color = DiscordColor.Green,
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Description = "Unassigned <@" + assignedTicket.assignedStaffID + "> from ticket."
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});
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}
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catch (Exception e)
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{
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Logger.Error("Error when trying to send message about unassigning staff member from ticket-" + assignedTicket.id.ToString("00000"), e);
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}
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try
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{
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// Log it if the log channel exists
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DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
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await logChannel.SendMessageAsync(new DiscordEmbedBuilder
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{
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Color = DiscordColor.Green,
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Description = "Staff member was unassigned from " + command.Channel.Mention + " by " + command.User.Mention + "."
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});
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}
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catch (Exception e)
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{
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Logger.Error("Could not send message in log channel.", e);
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}
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}
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}
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await using MySqlConnection c = Database.GetConnection();
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c.Open();
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MySqlCommand deletion = new MySqlCommand(@"DELETE FROM staff WHERE user_id=@user_id", c);
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@ -39,7 +39,7 @@ public class UnassignCommand
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await command.RespondAsync(new DiscordEmbedBuilder
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{
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Color = DiscordColor.Green,
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Description = "Unassigned staff member from ticket."
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Description = "Unassigned <@\" + ticket.assignedStaffID + \"> from ticket."
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});
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try
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