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toastie-stuff:main
toastie-stuff:4.0.0-RC2
toastie-stuff:4.0.0-RC1
toastie-stuff:v1.3.1
toastie-stuff:v1.3.0
toastie-stuff:v1.1.0
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compare: toastie-stuff:4.0.0-RC1
Branches Tags
toastie-stuff:main
toastie-stuff:4.0.0-RC2
toastie-stuff:4.0.0-RC1
toastie-stuff:v1.3.1
toastie-stuff:v1.3.0
toastie-stuff:v1.1.0

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main ... 4.0.0-RC1

39 changed files with 613 additions and 337 deletions
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18
Commands/AddCategoryCommand.cs
View file

@ -74,6 +74,22 @@ public class AddCategoryCommand
}, true);
}
await LogChannel.Success(command.User.Mention + " added `" + category.Name + "` as `" + title + "` to the category list.");
try
{
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.User.Mention + " added `" + category.Name + "` to the category list.",
Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = "Category: " + title
}
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
}

19
Commands/AddCommand.cs
View file

@ -62,7 +62,24 @@ public class AddCommand
Description = "Added " + member.Mention + " to ticket."
});
await LogChannel.Success(member.Mention + " was added to " + command.Channel.Mention + " by " + command.User.Mention + ".", ticket.id);
try
{
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = member.Mention + " was added to " + command.Channel.Mention +
" by " + command.User.Mention + ".",
Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = "Ticket: " + ticket.id.ToString("00000")
}
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
catch (Exception)
{

21
Commands/AddMessageCommand.cs
View file

@ -1,5 +1,4 @@
using System.ComponentModel;
using System.Globalization;
using DSharpPlus.Entities;
using System.Threading.Tasks;
using DSharpPlus.Commands;
@ -28,7 +27,7 @@ public class AddMessageCommand
return;
}
if (Database.TryGetMessage(identifier.ToLower(CultureInfo.InvariantCulture), out Database.Message _))
if (Database.TryGetMessage(identifier.ToLower(), out Database.Message _))
{
await command.RespondAsync(new DiscordEmbedBuilder
{
@ -55,6 +54,22 @@ public class AddMessageCommand
}, true);
}
await LogChannel.Success(command.User.Mention + " added or updated `" + identifier + "` in the /say command.\n\nContent:\n\n" + message);
try
{
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.User.Mention + " added or updated `" + identifier + "` in the /say command.\n\nContent:\n\n" + message,
Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = "Identifier: " + identifier
}
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
}

36
Commands/AddStaffCommand.cs
View file

@ -43,10 +43,8 @@ public class AddStaffCommand
return;
}
bool alreadyStaff = Database.IsStaff(staffMember.Id);
await using MySqlConnection c = Database.GetConnection();
MySqlCommand cmd = alreadyStaff ? new MySqlCommand(@"UPDATE staff SET name = @name WHERE user_id = @user_id", c) : new MySqlCommand(@"INSERT INTO staff (user_id, name) VALUES (@user_id, @name);", c);
MySqlCommand cmd = Database.IsStaff(staffMember.Id) ? new MySqlCommand(@"UPDATE staff SET name = @name WHERE user_id = @user_id", c) : new MySqlCommand(@"INSERT INTO staff (user_id, name) VALUES (@user_id, @name);", c);
c.Open();
cmd.Parameters.AddWithValue("@user_id", staffMember.Id);
@ -54,23 +52,25 @@ public class AddStaffCommand
cmd.ExecuteNonQuery();
cmd.Dispose();
if (alreadyStaff)
await command.RespondAsync(new DiscordEmbedBuilder
{
await command.RespondAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = staffMember.Mention + " is already a staff member, refreshed username in database."
}, true);
}
else
{
await command.RespondAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = staffMember.Mention + " was added to staff."
}, true);
Color = DiscordColor.Green,
Description = staffMember.Mention + " was added to staff."
});
await LogChannel.Success(staffMember.Mention + " was added to staff by " + command.User.Mention + ".");
try
{
// Log it if the log channel exists
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = staffMember.Mention + " was added to staff by " + command.User.Mention + "."
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
}

58
Commands/AdminCommands.cs
View file

@ -18,7 +18,7 @@ public class AdminCommands
[Command("setticket")]
[Description("Turns a channel into a ticket. WARNING: Anyone will be able to delete the channel using /close.")]
public async Task SetTicket(SlashCommandContext command,
[Parameter("user")][Description("(Optional) The owner of the ticket.")] DiscordUser user = null)
[Parameter("user")] [Description("(Optional) The owner of the ticket.")] DiscordUser user = null)
{
// Check if ticket exists in the database
if (Database.IsOpenTicket(command.Channel.Id))
@ -40,14 +40,31 @@ public class AdminCommands
Description = "Channel has been designated ticket " + id.ToString("00000") + "."
});
await LogChannel.Success(command.Channel.Mention + " has been designated ticket " + id.ToString("00000") + " by " + command.Member?.Mention + ".", (uint)id);
try
{
// Log it if the log channel exists
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.Channel.Mention + " has been designated ticket " + id.ToString("00000") + " by " + command.Member?.Mention + ".",
Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = "Ticket: " + id.ToString("00000")
}
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
[RequireGuild]
[Command("unsetticket")]
[Description("Deletes a ticket from the ticket system without deleting the channel.")]
public async Task UnsetTicket(SlashCommandContext command,
[Parameter("ticket-id")][Description("(Optional) Ticket to unset. Uses the channel you are in by default. Use ticket ID, not channel ID!")] long ticketID = 0)
[Parameter("ticket-id")] [Description("(Optional) Ticket to unset. Uses the channel you are in by default. Use ticket ID, not channel ID!")] long ticketID = 0)
{
Database.Ticket ticket;
DiscordChannel channel = null;
@ -104,7 +121,24 @@ public class AdminCommands
Description = "Channel has been undesignated as a ticket."
});
await LogChannel.Success(command.Channel.Mention + " has been undesignated as a ticket by " + command.User.Mention + ".", ticket.id);
try
{
// Log it if the log channel exists
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.Channel.Mention + " has been undesignated as a ticket by " + command.User.Mention + ".",
Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = "Ticket: " + ticket.id.ToString("00000")
}
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
else
{
@ -125,9 +159,21 @@ public class AdminCommands
{
Color = DiscordColor.Green,
Description = "Reloading bot application..."
}, true);
});
await LogChannel.Success(command.Channel.Mention + " reloaded the bot.");
try
{
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.Channel.Mention + " reloaded the bot.",
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
Logger.Log("Reloading bot...");
await SupportChild.Reload();

21
Commands/AssignCommand.cs
View file

@ -89,9 +89,26 @@ public class AssignCommand
Description = "You have been assigned to a support ticket: " + command.Channel.Mention
});
}
catch (UnauthorizedException) { /* ignore */ }
catch (UnauthorizedException) { }
}
await LogChannel.Success(member.Mention + " was assigned to " + command.Channel.Mention + " by " + command.User.Mention + ".", ticket.id);
try
{
// Log it if the log channel exists
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = member.Mention + " was assigned to " + command.Channel.Mention + " by " + command.User.Mention + ".",
Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = "Ticket: " + ticket.id.ToString("00000")
}
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
}

15
Commands/BlacklistCommand.cs
View file

@ -35,7 +35,20 @@ public class BlacklistCommand
Description = "Blocked " + user.Mention + " from opening new tickets."
}, true);
await LogChannel.Success(user.Mention + " was blocked from opening tickets by " + command.User.Mention + ".");
try
{
// Log it if the log channel exists
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = user.Mention + " was blocked from opening tickets by " + command.User.Mention + "."
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
catch (Exception)
{

27
Commands/CloseCommand.cs
View file

@ -141,12 +141,28 @@ public class CloseCommand
try
{
// Log it if the log channel exists
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await using FileStream file = new FileStream(filePath, FileMode.Open, FileAccess.Read);
await LogChannel.Success("Ticket " + ticket.id.ToString("00000") + " closed by " + interaction.User.Mention + ".\n" + closeReason, ticket.id, new Utilities.File(fileName, file));
DiscordMessageBuilder message = new DiscordMessageBuilder();
message.AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Ticket " + ticket.id.ToString("00000") + " closed by " +
interaction.User.Mention + ".\n" + closeReason,
Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = "Ticket: " + ticket.id.ToString("00000")
}
});
message.AddFiles(new Dictionary<string, Stream> { { fileName, file } });
await logChannel.SendMessageAsync(message);
}
catch (Exception e)
catch (NotFoundException)
{
Logger.Error("Error occurred sending transcript log message. ", e);
Logger.Error("Could not send message in log channel.");
}
if (Config.closingNotifications)
@ -184,12 +200,13 @@ public class CloseCommand
});
}
message.AddFiles(new Dictionary<string, Stream> { { fileName, file } });
await staffMember.SendMessageAsync(message);
}
catch (NotFoundException) { /* ignore */ }
catch (UnauthorizedException) { /* ignore */ }
catch (NotFoundException) { }
catch (UnauthorizedException) { }
}
Database.ArchiveTicket(ticket);

14
Commands/CreateButtonPanelCommand.cs
View file

@ -51,6 +51,18 @@ public class CreateButtonPanelCommand
Description = "Successfully created message, make sure to run this command again if you add new categories to the bot."
}, true);
await LogChannel.Success(command.User.Mention + " created a new button panel in " + command.Channel.Mention + ".");
try
{
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.User.Mention + " created a new button panel in " + command.Channel.Mention + "."
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
}

16
Commands/CreateSelectionBoxPanelCommand.cs
View file

@ -16,7 +16,7 @@ public class CreateSelectionBoxPanelCommand
[Command("createselectionboxpanel")]
[Description("Creates a selection box which users can use to open new tickets in specific categories.")]
public async Task OnExecute(SlashCommandContext command,
[Parameter("placeholder")][Description("(Optional) The message to show in the selection box.")] string message = null)
[Parameter("message")][Description("(Optional) The message to show in the selection box.")] string message = null)
{
DiscordMessageBuilder builder = new DiscordMessageBuilder()
.WithContent(" ")
@ -29,7 +29,19 @@ public class CreateSelectionBoxPanelCommand
Description = "Successfully created message, make sure to run this command again if you add new categories to the bot."
}, true);
await LogChannel.Success(command.User.Mention + " created a new selector panel in " + command.Channel.Mention + ".");
try
{
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.User.Mention + " created a new selector panel in " + command.Channel.Mention + "."
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
public static async Task<List<DiscordSelectComponent>> GetSelectComponents(SlashCommandContext command, string placeholder)

36
Commands/InterviewCommands.cs
View file

@ -45,7 +45,23 @@ public class InterviewCommands
}, true);
}
await LogChannel.Success(command.User.Mention + " restarted interview in " + command.Channel.Mention + ".", ticket.id);
try
{
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.User.Mention + " restarted interview in " + command.Channel.Mention + ".",
Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = "Ticket: " + ticket.id.ToString("00000")
}
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
[Command("stop")]
@ -91,6 +107,22 @@ public class InterviewCommands
}, true);
}
await LogChannel.Success(command.User.Mention + " stopped the interview in " + command.Channel.Mention + ".", ticket.id);
try
{
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.User.Mention + " stopped the interview in " + command.Channel.Mention + ".",
Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = "Ticket: " + ticket.id.ToString("00000")
}
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
}

34
Commands/InterviewTemplateCommands.cs
View file

@ -43,7 +43,7 @@ public class InterviewTemplateCommands
{
string defaultTemplate =
"{\n" +
" \"category-id\": " + category.Id + ",\n" +
" \"category-id\": \"" + category.Id + "\",\n" +
" \"interview\":\n" +
" {\n" +
" \"message\": \"\",\n" +
@ -147,7 +147,7 @@ public class InterviewTemplateCommands
await command.RespondAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Uploaded interview template for `" + category.Name + "`."
Description = "Uploaded interview template."
}, true);
}
else
@ -168,12 +168,18 @@ public class InterviewTemplateCommands
try
{
MemoryStream memStream = new(Encoding.UTF8.GetBytes(Database.GetInterviewTemplateJSON(template.categoryID)));
await LogChannel.Success(command.User.Mention + " uploaded a new interview template for the `" + category.Name + "` category.", 0,
new Utilities.File("interview-template-" + template.categoryID + ".json", memStream));
// Log it if the log channel exists
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordMessageBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.User.Mention + " uploaded a new interview template for the `" + category.Name + "` category."
}).AddFile("interview-template-" + template.categoryID + ".json", memStream));
}
catch (Exception e)
catch (NotFoundException)
{
Logger.Error("Unable to log interview template upload.", e);
Logger.Error("Could not send message in log channel.");
}
}
catch (Exception e)
@ -235,7 +241,19 @@ public class InterviewTemplateCommands
Description = "Deleted interview template."
}, true);
await LogChannel.Success(command.User.Mention + " deleted the interview template for the `" + category.Name + "` category.", 0,
new Utilities.File("interview-template-" + category.Id + ".json", memStream));
try
{
// Log it if the log channel exists
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordMessageBuilder().AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.User.Mention + " deleted the interview template for the `" + category.Name + "` category."
}).AddFile("interview-template-" + category.Id + ".json", memStream));
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
}

2
Commands/ListCommand.cs
View file

@ -16,7 +16,7 @@ public class ListCommand
[Command("list")]
[Description("Lists tickets opened by a user.")]
public async Task OnExecute(SlashCommandContext command,
[Parameter("user")][Description("(Optional) The user whose tickets to get, yourself by default.")] DiscordUser user = null)
[Parameter("user")][Description("(Optional) The user to get tickets by, yourself by default.")] DiscordUser user = null)
{
DiscordUser listUser = user == null ? command.User : user;

18
Commands/MoveCommand.cs
View file

@ -105,6 +105,22 @@ public class MoveCommand
Description = "Ticket was moved to `" + categoryChannel.Name + "`."
});
await LogChannel.Success(command.User.Mention + " moved " + command.Channel.Mention + " to `" + categoryChannel.Name + "`.", ticket.id);
try
{
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.User.Mention + " moved " + command.Channel.Mention + " to `" + categoryChannel.Name + "`.",
Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = "Ticket: " + ticket.id.ToString("00000")
}
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
}

50
Commands/NewCommand.cs
View file

@ -11,6 +11,7 @@ using DSharpPlus.Exceptions;
using SupportChild.Interviews;
namespace SupportChild.Commands;
public class NewCommand
{
[RequireGuild]
@ -133,11 +134,6 @@ public class NewCommand
return (false, "Error: Could not find the category to place the ticket in.");
}
if (category.Children.Count == 50)
{
return (false, "This ticket category is full, can not create ticket channel.");
}
DiscordMember member = null;
try
{
@ -156,10 +152,7 @@ public class NewCommand
{
ticketChannel = await category.Guild.CreateChannelAsync("ticket", DiscordChannelType.Text, category);
}
catch (Exception e)
{
Logger.Error("Error occured while creating ticket.", e);
}
catch (Exception) { /* ignored */ }
if (ticketChannel == null)
{
@ -167,13 +160,13 @@ public class NewCommand
"!\nIs the channel limit reached in the server or ticket category?");
}
DiscordMember assignedStaff = null;
ulong staffID = 0;
if (Config.randomAssignment)
{
assignedStaff = await RandomAssignCommand.GetRandomVerifiedStaffMember(ticketChannel, userID, 0, null);
staffID = Database.GetRandomActiveStaff(0)?.userID ?? 0;
}
long id = Database.NewTicket(member.Id, assignedStaff?.Id ?? 0, ticketChannel.Id);
long id = Database.NewTicket(member.Id, staffID, ticketChannel.Id);
try
{
await ticketChannel.ModifyAsync(modifiedAttributes => modifiedAttributes.Name = "ticket-" + id.ToString("00000"));
@ -181,7 +174,7 @@ public class NewCommand
catch (DiscordException e)
{
Logger.Error("Exception occurred trying to modify channel: " + e);
Logger.Error("JsonMessage: " + e.JsonMessage);
Logger.Error("JsomMessage: " + e.JsonMessage);
}
try
@ -191,7 +184,7 @@ public class NewCommand
catch (DiscordException e)
{
Logger.Error("Exception occurred trying to add channel permissions: " + e);
Logger.Error("JsonMessage: " + e.JsonMessage);
Logger.Error("JsomMessage: " + e.JsonMessage);
}
DiscordMessage message = await ticketChannel.SendMessageAsync("Hello, " + member.Mention + "!\n" + Config.welcomeMessage);
@ -216,19 +209,20 @@ public class NewCommand
await Interviewer.StartInterview(ticketChannel);
}
if (assignedStaff != null)
if (staffID != 0)
{
await ticketChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Ticket was randomly assigned to " + assignedStaff.Mention + "."
Description = "Ticket was randomly assigned to <@" + staffID + ">."
});
if (Config.assignmentNotifications)
{
try
{
await assignedStaff.SendMessageAsync(new DiscordEmbedBuilder
DiscordMember staffMember = await category.Guild.GetMemberAsync(staffID);
await staffMember.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "You have been randomly assigned to a newly opened support ticket: " +
@ -238,12 +232,30 @@ public class NewCommand
catch (DiscordException e)
{
Logger.Error("Exception occurred assign random staff member: " + e);
Logger.Error("JsonMessage: " + e.JsonMessage);
Logger.Error("JsomMessage: " + e.JsonMessage);
}
}
}
await LogChannel.Success("Ticket " + ticketChannel.Mention + " opened by " + member.Mention + ".", (uint)id);
try
{
// Log it if the log channel exists
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Ticket " + ticketChannel.Mention + " opened by " + member.Mention + ".",
Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = "Ticket: " + id.ToString("00000")
}
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
return (true, "Ticket opened, " + member.Mention + "!\n" + ticketChannel.Mention);
}
}

100
Commands/RandomAssignCommand.cs
View file

@ -31,14 +31,9 @@ public class RandomAssignCommand
}
// Get a random staff member who is verified to have the correct role if applicable
DiscordMember staffMember = await GetRandomVerifiedStaffMember(command.Channel, ticket.creatorID, ticket.assignedStaffID, role);
DiscordMember staffMember = await GetRandomVerifiedStaffMember(command, role, ticket);
if (staffMember == null)
{
await command.RespondAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Could not find an applicable staff member with access to this channel."
}, true);
return;
}
@ -71,56 +66,85 @@ public class RandomAssignCommand
Description = "You have been randomly assigned to a support ticket: " + command.Channel.Mention
});
}
catch (UnauthorizedException) { /* ignore */ }
catch (UnauthorizedException) { }
}
await LogChannel.Success(staffMember.Mention + " was randomly assigned to " + command.Channel.Mention + " by " + command.User.Mention + ".", ticket.id);
try
{
// Log it if the log channel exists
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = staffMember.Mention + " was randomly assigned to " + command.Channel.Mention + " by " + command.User.Mention + ".",
Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = "Ticket: " + ticket.id.ToString("00000")
}
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
internal static async Task<DiscordMember> GetRandomVerifiedStaffMember(DiscordChannel channel, ulong creatorID, ulong currentStaffID, DiscordRole targetRole)
private static async Task<DiscordMember> GetRandomVerifiedStaffMember(SlashCommandContext command, DiscordRole targetRole, Database.Ticket ticket)
{
List<Database.StaffMember> staffMembers;
ulong[] ignoredUserIDs = [creatorID, currentStaffID];
if (targetRole == null)
{
// No role was specified, any active staff will be picked
staffMembers = Database.GetActiveStaff(ignoredUserIDs);
}
else
if (targetRole != null) // A role was provided
{
// Check if role rassign should override staff's active status
staffMembers = Config.randomAssignRoleOverride
? Database.GetAllStaff(ignoredUserIDs)
: Database.GetActiveStaff(ignoredUserIDs);
}
List<Database.StaffMember> staffMembers = Config.randomAssignRoleOverride
? Database.GetAllStaff(ticket.assignedStaffID, ticket.creatorID)
: Database.GetActiveStaff(ticket.assignedStaffID, ticket.creatorID);
// Randomize the list before checking for roles in order to reduce number of API calls
staffMembers.Shuffle();
// Randomize the list before checking for roles in order to reduce number of API calls
staffMembers.Shuffle();
// Get the first staff member that has the role
foreach (Database.StaffMember staffMember in staffMembers)
{
try
// Get the first staff member that has the role
foreach (Database.StaffMember sm in staffMembers)
{
DiscordMember verifiedMember = await channel.Guild.GetMemberAsync(staffMember.userID);
// If a role is set filter to only members with that role
if (targetRole == null || verifiedMember.Roles.Any(role => role.Id == targetRole.Id))
try
{
// Only assign staff members with access to this channel
if (verifiedMember.PermissionsIn(channel).HasFlag(DiscordPermissions.AccessChannels))
DiscordMember verifiedMember = await command.Guild.GetMemberAsync(sm.userID);
if (verifiedMember?.Roles?.Any(role => role.Id == targetRole.Id) ?? false)
{
return verifiedMember;
}
}
}
catch (Exception e)
{
Logger.Error("Error occured trying to find a staff member for random assignment. User ID: " + staffMember.userID, e);
catch (Exception e)
{
command.Client.Logger.Log(LogLevel.Information, e, "Error occured trying to find a staff member in the rassign command.");
}
}
}
else // No role was specified, any active staff will be picked
{
Database.StaffMember staffEntry = Database.GetRandomActiveStaff(ticket.assignedStaffID, ticket.creatorID);
if (staffEntry == null)
{
await command.RespondAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: There are no other staff members to choose from."
}, true);
return null;
}
// Get the staff member from discord
try
{
return await command.Guild.GetMemberAsync(staffEntry.userID);
}
catch (NotFoundException) { }
}
// Send a more generic error if we get to this point and still haven't found the staff member
await command.RespondAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Error: Could not find an applicable staff member."
}, true);
return null;
}
}

15
Commands/RemoveCategoryCommand.cs
View file

@ -43,6 +43,19 @@ public class RemoveCategoryCommand
}, true);
}
await LogChannel.Success("`" + category.Name + "` was removed by " + command.User.Mention + ".");
try
{
// Log it if the log channel exists
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "`" + category.Name + "` was removed by " + command.User.Mention + "."
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
}

17
Commands/RemoveMessageCommand.cs
View file

@ -1,5 +1,4 @@
using System.ComponentModel;
using System.Globalization;
using DSharpPlus.Entities;
using System.Threading.Tasks;
using DSharpPlus.Commands;
@ -17,7 +16,7 @@ public class RemoveMessageCommand
public async Task OnExecute(SlashCommandContext command,
[Parameter("identifier")][Description("The identifier word used in the /say command.")] string identifier)
{
if (!Database.TryGetMessage(identifier.ToLower(CultureInfo.InvariantCulture), out Database.Message _))
if (!Database.TryGetMessage(identifier.ToLower(), out Database.Message _))
{
await command.RespondAsync(new DiscordEmbedBuilder
{
@ -44,6 +43,18 @@ public class RemoveMessageCommand
}, true);
}
await LogChannel.Success("`" + identifier + "` was removed from the /say command by " + command.User.Mention + ".");
try
{
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "`" + identifier + "` was removed from the /say command by " + command.User.Mention + "."
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
}

45
Commands/RemoveStaffCommand.cs
View file

@ -1,11 +1,10 @@
using System;
using System.Collections.Generic;
using System.ComponentModel;
using System.ComponentModel;
using System.Threading.Tasks;
using DSharpPlus.Commands;
using DSharpPlus.Commands.ContextChecks;
using DSharpPlus.Commands.Processors.SlashCommands;
using DSharpPlus.Entities;
using DSharpPlus.Exceptions;
using MySqlConnector;
namespace SupportChild.Commands;
@ -28,31 +27,6 @@ public class RemoveStaffCommand
return;
}
await command.DeferResponseAsync(true);
if (Database.TryGetAssignedTickets(user.Id, out List<Database.Ticket> assignedTickets))
{
foreach (Database.Ticket assignedTicket in assignedTickets)
{
Database.UnassignStaff(assignedTicket);
try
{
DiscordChannel ticketChannel = await SupportChild.client.GetChannelAsync(assignedTicket.channelID);
await ticketChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Unassigned <@" + assignedTicket.assignedStaffID + "> from ticket."
});
}
catch (Exception e)
{
Logger.Error("Error when trying to send message about unassigning staff member from ticket-" + assignedTicket.id.ToString("00000"), e);
}
await LogChannel.Success("<@" + assignedTicket.assignedStaffID + "> was unassigned from <#" + assignedTicket.channelID + "> by " + command.User.Mention + ".", assignedTicket.id);
}
}
await using MySqlConnection c = Database.GetConnection();
c.Open();
MySqlCommand deletion = new MySqlCommand(@"DELETE FROM staff WHERE user_id=@user_id", c);
@ -66,6 +40,19 @@ public class RemoveStaffCommand
Description = "User was removed from staff."
}, true);
await LogChannel.Success(user.Mention + " was removed from staff by " + command.User.Mention + ".");
try
{
// Log it if the log channel exists
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = user.Mention + " was removed from staff by " + command.User.Mention + "."
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
}

22
Commands/SayCommand.cs
View file

@ -1,7 +1,6 @@
using DSharpPlus.Entities;
using System.Collections.Generic;
using System.ComponentModel;
using System.Globalization;
using System.Threading.Tasks;
using DSharpPlus.Commands;
using DSharpPlus.Commands.ContextChecks;
@ -23,12 +22,11 @@ public class SayCommand
// Print list of all messages if no identifier is provided
if (identifier == null)
{
await SendMessageList(command);
SendMessageList(command);
return;
}
if (!Database.TryGetMessage(identifier.ToLower(CultureInfo.InvariantCulture),
out Database.Message message))
if (!Database.TryGetMessage(identifier.ToLower(), out Database.Message message))
{
await command.RespondAsync(new DiscordEmbedBuilder
{
@ -44,10 +42,22 @@ public class SayCommand
Description = message.message.Replace("\\n", "\n")
});
await LogChannel.Success(command.User.Mention + " posted the " + message.identifier + " message in " + command.Channel.Mention + ".");
try
{
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.User.Mention + " posted the " + message.identifier + " message in " + command.Channel.Mention + "."
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
private static async Task SendMessageList(SlashCommandContext command)
private static async void SendMessageList(SlashCommandContext command)
{
List<Database.Message> messages = Database.GetAllMessages();
if (messages.Count == 0)

18
Commands/SetSummaryCommand.cs
View file

@ -43,6 +43,22 @@ public class SetSummaryCommand
Description = "Summary set."
}, true);
await LogChannel.Success(command.User.Mention + " set the summary for " + command.Channel.Mention + " to:\n\n" + summary, ticket.id);
try
{
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = command.User.Mention + " set the summary for " + command.Channel.Mention + " to:\n\n" + summary,
Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = "Ticket: " + ticket.id.ToString("00000")
}
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
}

2
Commands/StatusCommand.cs
View file

@ -25,7 +25,7 @@ public class StatusCommand
.AddField("Open tickets:", openTickets + "", true)
.AddField("Closed tickets:", closedTickets + " ", true)
.AddField("Report bugs:", "[Toastielab Issues](https://toastielab.dev/Emotions-stuff/SupportChild/issues)", true)
.AddField("Commands:", "[Toastielab Repository](https://toastielab.dev/Emotions-stuff/SupportChild/src/branch/main/docs/Commands.md)", true);
.AddField("Commands:", "[Toastielab Repository](https://toastielab.dev/Emotions-stuff/SupportChild)", true);
await command.RespondAsync(botInfo);
}
}

25
Commands/ToggleActiveCommand.cs
View file

@ -58,13 +58,30 @@ public class ToggleActiveCommand
}, true);
}
if (user != null && user.Id != command.User.Id)
try
{
await LogChannel.Success(staffUser.Mention + " set " + command.Channel.Mention + "'s status to " + (staffMember.active ? "active" : "inactive"));
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
if (user != null && user.Id != command.User.Id)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = staffUser.Mention + " set " + command.Channel.Mention + "'s status to " + (staffMember.active ? "active" : "inactive")
});
}
else
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = staffUser.Mention + " set their own status to " + (staffMember.active ? "active" : "inactive")
});
}
}
else
catch (NotFoundException)
{
await LogChannel.Success(staffUser.Mention + " set their own status to " + (staffMember.active ? "active" : "inactive"));
Logger.Error("Could not send message in log channel.");
}
}
}

21
Commands/TranscriptCommand.cs
View file

@ -121,12 +121,27 @@ public class TranscriptCommand
try
{
// Log it if the log channel exists
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await using FileStream file = new FileStream(filePath, FileMode.Open, FileAccess.Read);
await LogChannel.Success("Transcript generated by " + command.User.Mention + ".", ticket.id, new Utilities.File(fileName, file));
DiscordMessageBuilder message = new DiscordMessageBuilder();
message.AddEmbed(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Transcript generated by " + command.User.Mention + ".",
Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = "Ticket: " + ticket.id.ToString("00000")
}
});
message.AddFiles(new Dictionary<string, Stream> { { fileName, file } });
await logChannel.SendMessageAsync(message);
}
catch (Exception e)
catch (NotFoundException)
{
Logger.Error("Failed to log transcript generation.", e);
Logger.Error("Could not send message in log channel.");
}
if (await SendDirectMessage(command, fileName, filePath, zipSize, ticket.id))

21
Commands/UnassignCommand.cs
View file

@ -39,9 +39,26 @@ public class UnassignCommand
await command.RespondAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Unassigned <@" + ticket.assignedStaffID + "> from ticket."
Description = "Unassigned staff member from ticket."
});
await LogChannel.Success("<@" + ticket.assignedStaffID + "> was unassigned from <#" + ticket.channelID + "> by " + command.User.Mention + ".", ticket.id);
try
{
// Log it if the log channel exists
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = "Staff member was unassigned from " + command.Channel.Mention + " by " + command.User.Mention + ".",
Footer = new DiscordEmbedBuilder.EmbedFooter
{
Text = "Ticket: " + ticket.id.ToString("00000")
}
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
}

15
Commands/UnblacklistCommand.cs
View file

@ -34,7 +34,20 @@ public class UnblacklistCommand
Description = "Unblocked " + user.Mention + " from opening new tickets."
}, true);
await LogChannel.Success(user.Mention + " was unblocked from opening tickets by " + command.User.Mention + ".");
try
{
// Log it if the log channel exists
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Green,
Description = user.Mention + " was unblocked from opening tickets by " + command.User.Mention + "."
});
}
catch (NotFoundException)
{
Logger.Error("Could not send message in log channel.");
}
}
catch (Exception)
{

2
Config.cs
View file

@ -20,7 +20,6 @@ internal static class Config
internal static bool newCommandUsesSelector = false;
internal static int ticketLimit = 5;
internal static bool pinFirstMessage = false;
internal static string transcriptDir = "";
internal static bool ticketUpdatedNotifications = false;
internal static double ticketUpdatedNotificationDelay = 0.0;
@ -92,7 +91,6 @@ internal static class Config
newCommandUsesSelector = json.SelectToken("bot.new-command-uses-selector")?.Value<bool>() ?? false;
ticketLimit = json.SelectToken("bot.ticket-limit")?.Value<int>() ?? 5;
pinFirstMessage = json.SelectToken("bot.pin-first-message")?.Value<bool>() ?? false;
transcriptDir = json.SelectToken("bot.transcript-dir")?.Value<string>() ?? "";
ticketUpdatedNotifications = json.SelectToken("notifications.ticket-updated")?.Value<bool>() ?? false;
ticketUpdatedNotificationDelay = json.SelectToken("notifications.ticket-updated-delay")?.Value<double>() ?? 0.0;

8
Database.cs
View file

@ -7,6 +7,8 @@ using MySqlConnector;
using Newtonsoft.Json;
using Newtonsoft.Json.Serialization;
using SupportChild.Interviews;
using SupportChild.Interviews;
using SupportChild;
namespace SupportChild;
@ -466,6 +468,12 @@ public static class Database
}
}
public static StaffMember GetRandomActiveStaff(params ulong[] ignoredUserIDs)
{
List<StaffMember> staffMembers = GetActiveStaff(ignoredUserIDs);
return staffMembers.Any() ? staffMembers[RandomNumberGenerator.GetInt32(staffMembers.Count)] : null;
}
public static List<StaffMember> GetActiveStaff(params ulong[] ignoredUserIDs)
{
using MySqlConnection c = GetConnection();

88
EventHandler.cs
View file

@ -18,8 +18,6 @@ namespace SupportChild;
public static class EventHandler
{
internal static bool hasLoggedGuilds = false;
public static Task OnReady(DiscordClient client, GuildDownloadCompletedEventArgs e)
{
Logger.Log("Connected to Discord.");
@ -37,12 +35,6 @@ public static class EventHandler
public static async Task OnGuildAvailable(DiscordClient discordClient, GuildAvailableEventArgs e)
{
if (hasLoggedGuilds)
{
return;
}
hasLoggedGuilds = true;
Logger.Log("Found Discord server: " + e.Guild.Name + " (" + e.Guild.Id + ")");
if (SupportChild.commandLineArgs.serversToLeave.Contains(e.Guild.Id))
@ -112,8 +104,8 @@ public static class EventHandler
Description = "A ticket you are assigned to has been updated: " + e.Channel.Mention
});
}
catch (NotFoundException) { /* ignored */ }
catch (UnauthorizedException) { /* ignored */ }
catch (NotFoundException) { }
catch (UnauthorizedException) { }
}
}
@ -174,19 +166,27 @@ public static class EventHandler
}
}
if (LogChannel.IsEnabled && Database.TryGetAssignedTickets(e.Member.Id, out List<Database.Ticket> assignedTickets))
if (Database.TryGetAssignedTickets(e.Member.Id, out List<Database.Ticket> assignedTickets) && Config.logChannel != 0)
{
foreach (Database.Ticket ticket in assignedTickets)
DiscordChannel logChannel = await client.GetChannelAsync(Config.logChannel);
if (logChannel != null)
{
try
foreach (Database.Ticket ticket in assignedTickets)
{
DiscordChannel channel = await client.GetChannelAsync(ticket.channelID);
if (channel?.GuildId == e.Guild.Id)
try
{
await LogChannel.Warn("Assigned staff member '" + e.Member.Username + "#" + e.Member.Discriminator + "' has left the server: <#" + channel.Id + ">");
DiscordChannel channel = await client.GetChannelAsync(ticket.channelID);
if (channel?.GuildId == e.Guild.Id)
{
await logChannel.SendMessageAsync(new DiscordEmbedBuilder
{
Color = DiscordColor.Red,
Description = "Assigned staff member '" + e.Member.Username + "#" + e.Member.Discriminator + "' has left the server: <#" + channel.Id + ">"
});
}
}
catch (Exception) { /* ignored */ }
}
catch (Exception) { /* ignored */ }
}
}
}
@ -245,41 +245,45 @@ public static class EventHandler
Logger.Warn("Unknown form input received! '" + e.Id + "'");
return;
case DiscordComponentType.UserSelect:
if (e.Id.StartsWith("supportchild_interviewuserselector"))
switch (e.Id)
{
await Interviewer.ProcessButtonOrSelectorResponse(e.Interaction);
return;
case not null when e.Id.StartsWith("supportchild_interviewuserselector"):
await Interviewer.ProcessButtonOrSelectorResponse(e.Interaction);
return;
default:
Logger.Warn("Unknown selection box option received! '" + e.Id + "'");
return;
}
Logger.Warn("Unknown selection box option received! '" + e.Id + "'");
return;
case DiscordComponentType.RoleSelect:
if (e.Id.StartsWith("supportchild_interviewroleselector"))
switch (e.Id)
{
await Interviewer.ProcessButtonOrSelectorResponse(e.Interaction);
return;
case not null when e.Id.StartsWith("supportchild_interviewroleselector"):
await Interviewer.ProcessButtonOrSelectorResponse(e.Interaction);
return;
default:
Logger.Warn("Unknown selection box option received! '" + e.Id + "'");
return;
}
Logger.Warn("Unknown selection box option received! '" + e.Id + "'");
return;
case DiscordComponentType.MentionableSelect:
if (e.Id.StartsWith("supportchild_interviewmentionableselector"))
switch (e.Id)
{
await Interviewer.ProcessButtonOrSelectorResponse(e.Interaction);
return;
case not null when e.Id.StartsWith("supportchild_interviewmentionableselector"):
await Interviewer.ProcessButtonOrSelectorResponse(e.Interaction);
return;
default:
Logger.Warn("Unknown selection box option received! '" + e.Id + "'");
return;
}
Logger.Warn("Unknown selection box option received! '" + e.Id + "'");
return;
case DiscordComponentType.ChannelSelect:
if (e.Id.StartsWith("supportchild_interviewchannelselector"))
switch (e.Id)
{
await Interviewer.ProcessButtonOrSelectorResponse(e.Interaction);
return;
case not null when e.Id.StartsWith("supportchild_interviewchannelselector"):
await Interviewer.ProcessButtonOrSelectorResponse(e.Interaction);
return;
default:
Logger.Warn("Unknown selection box option received! '" + e.Id + "'");
return;
}
Logger.Warn("Unknown selection box option received! '" + e.Id + "'");
return;
default:
Logger.Warn("Unknown interaction type received! '" + e.Interaction.Data.ComponentType + "'");
break;
@ -288,7 +292,7 @@ public static class EventHandler
catch (DiscordException ex)
{
Logger.Error("Interaction Exception occurred: " + ex);
Logger.Error("JsonMessage: " + ex.JsonMessage);
Logger.Error("JsomMessage: " + ex.JsonMessage);
}
catch (Exception ex)
{

2
Interviews/interview_template.schema.json
View file

@ -168,7 +168,7 @@
{
"category-id":
{
"type": "number",
"type": "string",
"title": "Category ID",
"description": "The id of the category this template applies to. You can change this and re-upload the template to apply it to a different category."
},

12
Jenkinsfile vendored
View file

@ -10,16 +10,12 @@ pipeline {
parallel {
stage('Linux') {
steps {
sh 'dotnet publish -r linux-x64 -c Release -p:PublishTrimmed=true --self-contained true --no-restore --output Linux-x64/'
sh 'mv Linux-x64/SupportChild Linux-x64/SupportChild-SC'
sh 'dotnet publish -r linux-x64 -c Release --self-contained false --no-restore --output Linux-x64/'
sh 'dotnet publish -r linux-x64 -c Release --self-contained true --no-restore --output Linux-x64/'
}
}
stage('Windows') {
steps {
sh 'dotnet publish -r win-x64 -c Release -p:PublishTrimmed=true --self-contained true --no-restore --output Windows-x64/'
sh 'mv Windows-x64/SupportChild.exe Windows-x64/SupportChild-SC.exe'
sh 'dotnet publish -r win-x64 -c Release --self-contained false --no-restore --output Windows-x64/'
sh 'dotnet publish -r win-x64 -c Release --self-contained true --no-restore --output Windows-x64/'
}
}
}
@ -29,16 +25,14 @@ pipeline {
stage('Linux') {
steps {
archiveArtifacts(artifacts: 'Linux-x64/SupportChild', caseSensitive: true)
archiveArtifacts(artifacts: 'Linux-x64/SupportChild-SC', caseSensitive: true)
}
}
stage('Windows') {
steps {
archiveArtifacts(artifacts: 'Windows-x64/SupportChild.exe', caseSensitive: true)
archiveArtifacts(artifacts: 'Windows-x64/SupportChild-SC.exe', caseSensitive: true)
}
}
}
}
}
}
}

74
LogChannel.cs
View file

@ -1,74 +0,0 @@
using System;
using System.Threading.Tasks;
using DSharpPlus.Entities;
using DSharpPlus.Exceptions;
namespace SupportChild;
public static class LogChannel
{
public static bool IsEnabled => Config.logChannel != 0;
public static async Task Log(string message, uint ticketID = 0, Utilities.File file = null)
{
await Log(DiscordColor.Cyan, message, ticketID, file);
}
public static async Task Success(string message, uint ticketID = 0, Utilities.File file = null)
{
await Log(DiscordColor.Green, message, ticketID, file);
}
public static async Task Warn(string message, uint ticketID = 0, Utilities.File file = null)
{
await Log(DiscordColor.Orange, message, ticketID, file);
}
public static async Task Error(string message, uint ticketID = 0, Utilities.File file = null)
{
await Log(DiscordColor.Red, message, ticketID, file);
}
private static async Task Log(DiscordColor color, string message, uint ticketID = 0, Utilities.File file = null)
{
if (!IsEnabled)
{
return;
}
try
{
DiscordEmbedBuilder embedBuilder = new()
{
Color = color,
Description = message
};
if (ticketID != 0)
{
embedBuilder.WithFooter("Ticket: " + ticketID.ToString("00000"));
}
DiscordMessageBuilder messageBuilder = new();
messageBuilder.AddEmbed(embedBuilder);
if (file != null)
{
messageBuilder.AddFile(file.fileName, file.contents);
}
DiscordChannel logChannel = await SupportChild.client.GetChannelAsync(Config.logChannel);
await logChannel.SendMessageAsync(messageBuilder);
}
catch (NotFoundException)
{
Logger.Error("Log channel does not exist. Channel ID: " + Config.logChannel);
}
catch (UnauthorizedException)
{
Logger.Error("No permissions to send message in log channel. Channel ID: " + Config.logChannel);
}
catch (Exception e)
{
Logger.Error("Error occured trying to send message in log channel. Channel ID: " + Config.logChannel, e);
}
}
}

2
README.md
View file

@ -1,3 +1 @@
[![Build Status](https://ci.toastielab.dev/buildStatus/icon?job=Toastie-stuff%2FSupportChild%2Fmain)](https://ci.toastielab.dev/job/Toastie-stuff/job/SupportChild/job/main/)
# SupportChild

3
SupportChild.cs
View file

@ -27,6 +27,7 @@ internal static class SupportChild
"config",
Required = false,
HelpText = "Select a config file to use.",
Default = "config.yml",
MetaValue = "PATH")]
public string configPath { get; set; }
@ -34,6 +35,7 @@ internal static class SupportChild
"transcripts",
Required = false,
HelpText = "Select directory to store transcripts in.",
Default = "./transcripts",
MetaValue = "PATH")]
public string transcriptDir { get; set; }
@ -224,7 +226,6 @@ internal static class SupportChild
client = clientBuilder.Build();
Logger.Log("Connecting to Discord...");
EventHandler.hasLoggedGuilds = false;
await client.ConnectAsync();
return true;
}

4
SupportChild.csproj
View file

@ -10,7 +10,7 @@
<PublishSingleFile>true</PublishSingleFile>
<TrimMode>partial</TrimMode>
<Authors>Toastie_t0ast</Authors>
<Authors>EmotionChild</Authors>
<Description>A Discord support ticket bot built for the Ellie's home server</Description>
<NeutralLanguage>en</NeutralLanguage>
<RepositoryType>Git</RepositoryType>
@ -36,7 +36,7 @@
<PackageReference Include="DSharpPlus.Commands" Version="5.0.0-nightly-02405" />
<PackageReference Include="DSharpPlus.Interactivity" Version="5.0.0-nightly-02405" />
<PackageReference Include="EmbeddedBuildTime" Version="1.0.3" />
<PackageReference Include="GitInfo" Version="3.3.5">
<PackageReference Include="GitInfo" Version="3.5.0">
<PrivateAssets>all</PrivateAssets>
<IncludeAssets>runtime; build; native; contentfiles; analyzers; buildtransitive</IncludeAssets>
</PackageReference>

42
Transcriber.cs
View file

@ -13,11 +13,23 @@ namespace SupportChild;
internal static class Transcriber
{
private static string transcriptDir = "./transcripts"; // TODO: Should be local variable (or come from the config class) when added to config to avoid race conditions when reloading
internal static async Task ExecuteAsync(ulong channelID, uint ticketID)
{
DiscordClient discordClient = new DiscordClient(Config.token);
ChannelExporter exporter = new ChannelExporter(discordClient);
if (!string.IsNullOrEmpty(SupportChild.commandLineArgs.transcriptDir))
{
transcriptDir = SupportChild.commandLineArgs.transcriptDir;
}
if (!Directory.Exists(transcriptDir))
{
Directory.CreateDirectory(transcriptDir);
}
string htmlPath = GetHtmlPath(ticketID);
string zipPath = GetZipPath(ticketID);
string assetDirPath = GetAssetDirPath(ticketID);
@ -76,10 +88,10 @@ internal static class Transcriber
{
using (ZipArchive zip = ZipFile.Open(zipPath, ZipArchiveMode.Create))
{
zip.CreateEntryFromFile(htmlPath, htmlFilename, CompressionLevel.SmallestSize);
zip.CreateEntryFromFile(htmlPath, htmlFilename);
foreach (string assetFile in assetFiles)
{
zip.CreateEntryFromFile(assetFile, assetDirName + "/" + Path.GetFileName(assetFile), CompressionLevel.SmallestSize);
zip.CreateEntryFromFile(assetFile, assetDirName + "/" + Path.GetFileName(assetFile));
}
}
@ -87,39 +99,19 @@ internal static class Transcriber
}
}
private static string GetTranscriptDir()
{
string transcriptDir = "./transcripts";
if (!string.IsNullOrEmpty(SupportChild.commandLineArgs.transcriptDir))
{
transcriptDir = SupportChild.commandLineArgs.transcriptDir;
}
else if (!string.IsNullOrEmpty(Config.transcriptDir))
{
transcriptDir = Config.transcriptDir;
}
if (!Directory.Exists(transcriptDir))
{
Directory.CreateDirectory(transcriptDir);
}
return transcriptDir;
}
internal static string GetHtmlPath(uint ticketNumber)
{
return GetTranscriptDir() + "/" + GetHTMLFilename(ticketNumber);
return transcriptDir + "/" + GetHTMLFilename(ticketNumber);
}
internal static string GetZipPath(uint ticketNumber)
{
return GetTranscriptDir() + "/" + GetZipFilename(ticketNumber);
return transcriptDir + "/" + GetZipFilename(ticketNumber);
}
internal static string GetAssetDirPath(uint ticketNumber)
{
return GetTranscriptDir() + "/" + GetAssetDirName(ticketNumber);
return transcriptDir + "/" + GetAssetDirName(ticketNumber);
}
internal static string GetAssetDirName(uint ticketNumber)

10
Utilities.cs
View file

@ -1,6 +1,5 @@
using System;
using System.Collections.Generic;
using System.Globalization;
using System.IO;
using System.Linq;
using System.Reflection;
@ -15,7 +14,6 @@ public static class Extensions
{
return needles.Any(haystack.Contains);
}
public static bool ContainsAny(this string haystack, params char[] needles)
{
return needles.Any(haystack.Contains);
@ -26,12 +24,6 @@ public static class Utilities
{
private static readonly Random rng = new Random();
public class File(string fileName, Stream contents)
{
public string fileName = fileName;
public Stream contents = contents;
}
public static void Shuffle<T>(this IList<T> list)
{
int n = list.Count;
@ -103,7 +95,7 @@ public static class Utilities
public static DiscordColor StringToColor(string color)
{
switch (color.ToLower(CultureInfo.InvariantCulture))
switch (color.ToLower())
{
case "black":
return DiscordColor.Black;

3
default_config.yml
View file

@ -39,9 +39,6 @@
# Pins the first message in a ticket to allow for quick navigation to the top in large tickets.
pin-first-message: true
# Ticket transcript location, can be overridden using command line arguments.
transcript-dir: "./transcripts"
notifications:
# Notifies the assigned staff member when a new message is posted in a ticket if the ticket has been silent for a configurable amount of time.
# Other staff members and bots do not trigger this.

14
docs/InterviewTemplates.md
View file

@ -196,7 +196,7 @@ except for selection boxes and buttons where each step becomes a button or selec
<td>
`heading`
</td>
<td>No</td>
<td>Yes</td>
<td>String</td>
<td>
The title of the embed message.
@ -206,7 +206,7 @@ The title of the embed message.
<td>
`summary-field`
</td>
<td>No</td>
<td>Yes</td>
<td>String</td>
<td>
When an interview ends all previous answers with this property will be put in a summary.
@ -218,7 +218,7 @@ The value of this property is the name which will be displayed next to the answe
<td>
`button-style`
</td>
<td>No</td>
<td>Yes</td>
<td>String</td>
<td>
The style of this step's button. Requires that the parent step is a `BUTTONS` step.
@ -237,7 +237,7 @@ Default style is `SECONDARY`.
<td>
`selector-description`
</td>
<td>No</td>
<td>Yes</td>
<td>String</td>
<td>
Description for this option in the parent step's selection box. Requires that the parent step is a `TEXT_SELECTOR`.
@ -247,7 +247,7 @@ Description for this option in the parent step's selection box. Requires that th
<td>
`selector-placeholder`
</td>
<td>No</td>
<td>Yes</td>
<td>String</td>
<td>
The placeholder text shown before a value is selected in the selection box. Requires that this step is a `TEXT_SELECTOR`.
@ -257,7 +257,7 @@ The placeholder text shown before a value is selected in the selection box. Requ
<td>
`max-length`
</td>
<td>No</td>
<td>Yes</td>
<td>Number</td>
<td>
The maximum length of the user's response message. Requires that this step is a `TEXT_INPUT`.
@ -267,7 +267,7 @@ The maximum length of the user's response message. Requires that this step is a
<td>
`min-length`
</td>
<td>No</td>
<td>Yes</td>
<td>Number</td>
<td>
The minimum length of the user's response message. Requires that this step is a `TEXT_INPUT`.